608 Network Support jobs in the United Arab Emirates

Installation & Configuration of Network Devices, Solutions for various Customers

Installation and Deployment Services for ISP Cloud Datacenter Installations, across UAE.

Provide Installation Configuration for CCTV Solutions

Extend the Technical Ability in Deploying Various Solutions, Servers, Storages, Security etc.

Provide Support to various Customers on their Network, Security and related Services.

Job Type: Full-time

Pay: AED4, AED4,500.00 per month

Job description:

We are seeking a skilled (LI) Engineer with expertise in Cisco and Palo Alto technologies to design, implement, and manage interception solutions in accordance with legal and regulatory requirements. This role involves deep technical knowledge of networking, security systems, and compliance protocols, working closely with internal security teams and law enforcement agencies.

Location is Abu Dabi and we need immediate joiner

Key Responsibilities:

Design and deploy lawful interception solutions across Cisco and Palo Alto network infrastructure.

Configure routers, switches, and firewalls to capture and mirror traffic for lawful access.

Integrate and manage LI mediation devices and ensure data is delivered to LEAs securely and reliably.

Monitor and troubleshoot LI systems to maintain high availability and accuracy.

Ensure compliance with regional and international LI regulations (e.g., ETSI, CALEA).

Collaborate with legal, compliance, and law enforcement teams to support active intercept warrants.

Maintain documentation of all interception configurations, policies, and procedures.

Respond to audits and inspections related to LI systems and practices.

Assist in incident response and forensic analysis as required.

Required Qualifications:

Bachelor's degree in Computer Science, Network Engineering, or related field.

4+ years of experience in network engineering or security roles.

Strong hands-on experience with Cisco (e.g., IOS, ASA, Firepower) and Palo Alto Networks (e.g., NGFW, Panorama).

In-depth knowledge of network traffic analysis, port mirroring, and packet capture.

Familiarity with LI standards and protocols (e.g., ETSI HI1/HI2/HI3, CALEA).

Experience with tools like Wireshark, tcpdump, and security monitoring platforms.

Understanding of IP networking, VPNs, GRE/IPSec tunnels, NAT, and routing.

Preferred Certifications (a plus):

Cisco Certified Network Professional (CCNP Security)

Job Type: Full-time

Pay: AED4, AED5,000.00 per month

Application Question(s):

• Visa Status?
• Notice period?
• Current location?
• Field work required comfortable?
• Office location is in ABUDABI comfortable?
• Salary is nonnegotiable comfortable?

License/Certification:

• Nationality? (Required)

*About NCR Atleos *
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.

Title
: Network Support Specialist (Security Engineer)
Location
: Dubai, UAE
*About NCR Atleos *
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency, and maximize self-service availability for financial institutions and retailers across the globe.

*Position Summary *
The Technical Support Specialist provides on-site and remote support for customer's existing solution and provide solution implementation. The Technical Support Specialist will be required to develop and maintain an expertise on the products deployed within the Customers' site in terms of system and network solutions. Technical Support Specialist will be representing NCR within the customer.

Key Areas of Responsibility
The Technical Support Specialist Will Be Responsible For:

• To understand the Customers' organizational structures and become familiar with the Customers' implementation, support processes and procedures to help in designing a solution that is highly available and sustainable.
• Implement new products and features for any new or existing client's change requests.
• To perform software upgrade on system applications and to ensure that they are implemented and functioning correctly.
• To troubleshoot support cases.
• To hold technology workshops with the Customers to discuss problems, and to provide case status updates, including the reasons for any problems encountered and the workarounds and/or solutions.
• Provide training material and perform handover sessions with client technical and business users.
• Responsible for maintaining documentation, diagram, Incident Reports, Root Cause Analysis.

*Basic Qualifications *

• Bachelor's degree minimum required in Computer Sciences
• 5+ years' experience in Implementing and managing system and network solution.
• Excellent presentation skills and leading workshops with business and technical users.
• Implementation and Operation experience for high availability and disaster recovery architecture.
• Strong knowledge of UNIX systems (RHEL & CentOS).
• Good knowledge of CRM solutions like MS Dynamics and Salesforce etc.
• In depth experience in security best practices and guidelines.
• Strong communication and presentation skills.
• Excellent troubleshooting skills.
• Team player, self-motivated, creative and flexible, avid learner.
• Spoken and Written Fluency in English.

*Why Join NCR Atleos: *

• NCR Atleos is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential.
• EEO Statement NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.

Statement to Third Party Agencies

• To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.

Offers of employment are conditional upon passage of screening criteria applicable to the job.

EEO Statement
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.

Statement to Third Party Agencies
To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.

Job Overview:

The Network Support Specialist is responsible for ensuring the smooth operation, maintenance, and security of Starlinks' network infrastructure. This includes configuring, troubleshooting, and supporting network devices such as switches, firewalls, and wireless controllers. The role plays a critical part in maintaining network reliability and security to support the company's logistics and supply chain systems.

Job Responsibilities

Network Operations & Support

• Provide technical support for network infrastructure, diagnosing and resolving issues related to switches, routers, firewalls, and wireless networks.
• Configure, install, and maintain Cisco (Catalyst/Small Business), D-Link, and AVAYA switches to meet operational requirements.
• Configure and maintain wireless network infrastructure including Cisco WLCs, D-Link Controllers, Aruba (on-prem & cloud), and Sophos firewalls as WLCs.
• Perform advanced network configuration (VLANs, trunking, STP, switch stacking – VSS/Stack-Wise Virtual).
• Support routing protocols such as static routing, BGP, and policy-based routing.

Network Security

• Manage and troubleshoot security solutions using Sophos and Fortinet firewalls, including firewall rules, policies, and high availability (HA).
• Monitor and maintain network security measures including IPS, DDoS protection, ACLs, and port security.
• Configure and manage VPN solutions (site-to-site IPSec VPN and remote access VPNs).

Voice & Network Services

• Provide support for IP telephony, including Voice VLANs, IP phone configuration, and PBX system support.
• Maintain essential network services such as DNS, DHCP, NAT, Syslog, NTP, and SNMP.
• Ensure high availability of network services to support business continuity.

Monitoring & Optimization

• Monitor network performance using OP Manager, PRTG, or equivalent tools.
• Proactively identify bottlenecks and resolve issues to maintain optimal network performance.
• Collaborate with vendors for hardware/software troubleshooting and escalations.

Deployment & Documentation

• Conduct site surveys and assist in new network deployments.
• Prepare and maintain up-to-date documentation of network configurations, change logs, and resolutions.
• Follow IT change management procedures to ensure minimal disruption.

Continuous Improvement

• Stay updated on emerging networking technologies and industry best practices.
• Recommend improvements to enhance network reliability, scalability, and security.

Qualifications & Experience:

• Bachelor's degree in computer science, IT, or a related field
• 3–5 years in network support/administration, preferably in logistics/Supply Chain
• Cisco CCNA/CCNP, Fortinet NSE, Sophos Certified Engineer, CompTIA Network+

Technical Competencies:

• Cisco (Catalyst/Small Business), D-Link, AVAYA switches
• Cisco WLC, Aruba (on-prem/cloud), D-Link Controllers
• Sophos & Fortinet firewall management
• Routing (Static, BGP, Policy-based)
• VPN (IPSec, Remote Access)
• Network services (DNS, DHCP, NAT, Syslog, NTP, SNMP)
• Monitoring tools (OP Manager, PRTG)

Location :

DAFZA -Dubai

Duration :

1 year

Qualifications

• Experience in Network Administration and Network Engineering
• Strong skills in Technical Support and Troubleshooting
• Knowledge of Network Security best practices
• Excellent problem-solving abilities and attention to detail
• Strong communication skills and ability to work collaboratively
• Relevant certifications such as CCNA, CCNP, or similar are a plus
• Bachelor's degree in Computer Science, Information Technology, or a related field

Required experience:

• 7 years recent experience in a Helpdesk and /or Technical Support administration role.

• Industry certifications like MCSE, A+, ITIL and CCNP

• Knowledge in PABX/Voice solutions (VOIP) will be an added advantage >

•Service Desk Analyst and IT Infra will ensure that all below responsibilities are aligned with the Group IT policies, strategy and directives.

•This is a dual role that combines IT helpdesk and Infrastructure functions.

•Customer service & communication skills are vital to this role and it is requires to have strong understanding of IT infrastructure domain.