697 Network Support Engineer jobs in the United Arab Emirates

Installation & Configuration of Network Devices, Solutions for various Customers

Installation and Deployment Services for ISP Cloud Datacenter Installations, across UAE.

Provide Installation Configuration for CCTV Solutions

Extend the Technical Ability in Deploying Various Solutions, Servers, Storages, Security etc.

Provide Support to various Customers on their Network, Security and related Services.

Job Type: Full-time

Pay: AED4, AED4,500.00 per month

Job description:

We are seeking a skilled (LI) Engineer with expertise in Cisco and Palo Alto technologies to design, implement, and manage interception solutions in accordance with legal and regulatory requirements. This role involves deep technical knowledge of networking, security systems, and compliance protocols, working closely with internal security teams and law enforcement agencies.

Location is Abu Dabi and we need immediate joiner

Key Responsibilities:

Design and deploy lawful interception solutions across Cisco and Palo Alto network infrastructure.

Configure routers, switches, and firewalls to capture and mirror traffic for lawful access.

Integrate and manage LI mediation devices and ensure data is delivered to LEAs securely and reliably.

Monitor and troubleshoot LI systems to maintain high availability and accuracy.

Ensure compliance with regional and international LI regulations (e.g., ETSI, CALEA).

Collaborate with legal, compliance, and law enforcement teams to support active intercept warrants.

Maintain documentation of all interception configurations, policies, and procedures.

Respond to audits and inspections related to LI systems and practices.

Assist in incident response and forensic analysis as required.

Required Qualifications:

Bachelor's degree in Computer Science, Network Engineering, or related field.

4+ years of experience in network engineering or security roles.

Strong hands-on experience with Cisco (e.g., IOS, ASA, Firepower) and Palo Alto Networks (e.g., NGFW, Panorama).

In-depth knowledge of network traffic analysis, port mirroring, and packet capture.

Familiarity with LI standards and protocols (e.g., ETSI HI1/HI2/HI3, CALEA).

Experience with tools like Wireshark, tcpdump, and security monitoring platforms.

Understanding of IP networking, VPNs, GRE/IPSec tunnels, NAT, and routing.

Preferred Certifications (a plus):

Cisco Certified Network Professional (CCNP Security)

Job Type: Full-time

Pay: AED4, AED5,000.00 per month

Application Question(s):

• Visa Status?
• Notice period?
• Current location?
• Field work required comfortable?
• Office location is in ABUDABI comfortable?
• Salary is nonnegotiable comfortable?

License/Certification:

• Nationality? (Required)

Location :

DAFZA -Dubai

Duration :

1 year

Qualifications

• Experience in Network Administration and Network Engineering
• Strong skills in Technical Support and Troubleshooting
• Knowledge of Network Security best practices
• Excellent problem-solving abilities and attention to detail
• Strong communication skills and ability to work collaboratively
• Relevant certifications such as CCNA, CCNP, or similar are a plus
• Bachelor's degree in Computer Science, Information Technology, or a related field

Required experience:

• 7 years recent experience in a Helpdesk and /or Technical Support administration role.

• Industry certifications like MCSE, A+, ITIL and CCNP

• Knowledge in PABX/Voice solutions (VOIP) will be an added advantage >

•Service Desk Analyst and IT Infra will ensure that all below responsibilities are aligned with the Group IT policies, strategy and directives.

•This is a dual role that combines IT helpdesk and Infrastructure functions.

•Customer service & communication skills are vital to this role and it is requires to have strong understanding of IT infrastructure domain.

The SD-WAN Network Support Engineer is responsible for overseeing the ongoing management and maintenance of SD-WAN solutions for clients and providing technical support and troubleshooting assistance. You will work closely with customers, network administrators, network designers, IT teams, and vendors to resolve issues, ensure smooth operation and optimal performance, security, and reliability of SD-WAN deployments. Build and maintain a relationship with the customer and use expert knowledge of the solution to recommended enhancements and upgrades required.

Responsibilities :

Customer Support:

• Respond to customer inquiries, incidents, and service requests related to SD-WAN.
• Troubleshoot connectivity issues, performance problems, and configuration errors.
• Provide timely and effective solutions to minimize downtime.
• Generate performance reports and provide insights to inform the customer of potential improvements

Monitoring and Maintenance:

• Monitor SD-WAN network performance, analyze traffic patterns, and optimize SD-WAN policies.
• Proactively identify performance bottlenecks, security vulnerabilities, and capacity issues.
• Perform routine maintenance tasks (software updates, patches).

Incident Management:

• Respond to incidents and service requests promptly.
• Troubleshoot connectivity issues, configuration errors, and performance problems
• Escalate unresolved or complex issues to Tier 2 Engineers.

Change Management:

• Implement changes to SD-WAN configurations (e.g., adding new sites, modifying policies).
• Coordinate change requests with clients and internal teams.
• Ensure minimal disruption during change implementation.

Configuration and Troubleshooting:

• Assist with SD-WAN appliance configurations (routing, policies, security).
• Analyze logs, packet captures, and performance metrics.
• Debug and diagnose network problems.

Documentation and Knowledge Sharing:

• Maintain accurate records of support activities.
• Create knowledge base articles and FAQs for common issues.
• Train end-users on SD-WAN best practices.

Requirements

Experience and soft skills:

• Experience with SD-WAN/SASE products (Cato, Meraki, Viptela, VMware Velocloud, Fortinet) and Zscaler
• Network Fundamentals TCP/IP, Switching, DNS, Routing protocols, Internet, MPLS, 4G/5G
• Experience working with ticketing and case management systems.

Soft Skills:

• Customer mindset and strong sense of ownership.
• Excellent communication and collaboration skills
• Problem-solving mindset
• Ability to manage multiple clients and prioritize tasks effectively
• Adaptability to changing network requirements

Technical skills:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Relevant certifications (e.g. Cato CCA. Cisco CCNA,ECMS, SDWFND, ENSDWI. VMware 5V0. Fortinet NSE).

About AppsComm

AppsComm Technologies LLC provides ICT, networking, and ELV solutions across the UAE. We are hiring a Level 1 Engineer with experience in Apple devices and environments to strengthen our support team.

Key Responsibilities

• Provide first-line technical support for clients on-site and remotely.
• Troubleshoot Apple products (MacBooks, iMacs, iPads, iPhones) including OS setup, backup, email configuration, and security updates.
• Support network connectivity issues (Wi-Fi, LAN, VPN) and escalate complex cases.
• Perform routine checks on systems, maintain logs, and prepare basic documentation.
• Assist with user account management, software installation, and system updates.
• Work with senior engineers on escalations and project rollouts.

Requirements

• 1–2 years' IT support or network support experience.
• Hands-on knowledge of Apple operating systems and hardware.
• Basic understanding of networking concepts (IP addressing, VLANs, Wi-Fi setup, DHCP).
• Strong communication and customer service skills.
• Relevant certifications (Apple Certified Support Professional, CompTIA A+/N+) are an advantage.

Benefits

• Salary + allowances.
• (Medical insurance)
• (Annual leave and UAE labour law benefits)

Pay

(After discussions )

Job Type: Full-time

Application Question(s):

• Do you have experience providing support for Apple products (MacBook, iMac, iPad, iPhone)? (Yes/No)
• How many years of IT/network support experience do you have?
• Do you have knowledge of basic networking (IP, Wi-Fi, VPN)? (Yes/No)
• Are you currently based in the UAE and available to join within (X) weeks? (Yes/No)

Position:
IT Support & Network Engineer

Location: Dubai, UAE

Company: ONCE IT Solutions

Employment Type: Full-Time

Job Summary:

ONCE IT Solutions is looking for a skilled and experienced IT Support & Network Engineer to join our technical team. The successful candidate will be responsible for delivering high-quality IT support services, managing network infrastructures, and implementing security solutions for clients. This role requires a strong technical background in networking, cloud computing, IT security, and structured cabling.

Key Responsibilities:

· Network & Infrastructure Management: Install, configure, and maintain routers, switches, firewalls, cloud servers, and VPNs.

· IT Support & Troubleshooting: Provide on-site and remote IT support for

hardware, software, and networking issues.

· Microsoft 365 & Cloud Services: Set up, manage, and troubleshoot Microsoft 365, cloud hosting solutions, and domain/email configurations.

· Security & Surveillance Systems: Install, configure, and maintain firewalls and CCTV systems.

· Structured Cabling & Termination: Perform cable pulling, termination, and faceplate installation for networking projects.

· System Optimization & Maintenance: Ensure optimal system performance, security, and data integrity.

· Technical Documentation: Maintain accurate records of installations, troubleshooting procedures, and network configurations.

Requirements & Qualifications:

· Minimum 2 years of experience in IT support, networking, and system administration.

· Strong knowledge of networking (LAN, WAN, VLAN, VPN), firewalls, Microsoft 365, and cloud hosting.

· Experience in hardware/software troubleshooting, CCTV installations, and structured cabling.

· Familiarity with domains, website hosting, and DNS management is a plus.

· UAE driver's license is mandatory for on-site client support.

· Ability to work independently and as part of a team to resolve complex IT issues efficiently.

To Apply: Send your CV to

with the subject "IT Support & Network Engineer Application"

Job Summary:

ONCE IT Solutions is looking for a skilled and experienced IT Support & Network Engineer to join our technical team. The successful candidate will be responsible for delivering high-quality IT support services, managing network infrastructures, and implementing security solutions for clients. This role requires a strong technical background in networking, cloud computing, IT security, and structured cabling.

Key Responsibilities:

· Network & Infrastructure Management: Install, configure, and maintain routers, switches, firewalls, cloud servers, and VPNs.

· IT Support & Troubleshooting: Provide on-site and remote IT support for

hardware, software, and networking issues.

· Microsoft 365 & Cloud Services: Set up, manage, and troubleshoot Microsoft 365, cloud hosting solutions, and domain/email configurations.

· Security & Surveillance Systems: Install, configure, and maintain firewalls and CCTV systems.

· Structured Cabling & Termination: Perform cable pulling, termination, and faceplate installation for networking projects.

· System Optimization & Maintenance: Ensure optimal system performance, security, and data integrity.

· Technical Documentation: Maintain accurate records of installations, troubleshooting procedures, and network configurations.

· Minimum 2 years of experience in IT support, networking, and system administration.

· Strong knowledge of networking (LAN, WAN, VLAN, VPN), firewalls, Microsoft 365, and cloud hosting.

· Experience in hardware/software troubleshooting, CCTV installations, and structured cabling.

· Familiarity with domains, website hosting, and DNS management is a plus.

· UAE driver's license is mandatory for on-site client support.

· Ability to work independently and as part of a team to resolve complex IT issues efficiently.

IT Support & Network Engineer (ADHICS Experience)

Location: UAE Experience: 2-4 years in the UAE Employment Type: Full-time

About the Role

We are seeking a proactive and skilled IT Support and Network Engineer to join our dynamic team. The ideal candidate will be a "young aspirant" with a minimum of 2 years of proven experience in the UAE. This role requires a strong technical background in IT support, networking, server management, firewalls, and hardware. Crucially, you must have experience with the Abu Dhabi Healthcare Information and Cyber Security (ADHICS) Standard, as this will be a key part of your responsibilities.

Key Responsibilities

• Network Management: Install, configure, and maintain network devices, including routers, switches, and access points. Monitor network performance and troubleshoot connectivity issues to ensure optimal uptime.
• Server Administration: Manage and maintain company servers (Windows, Linux, etc.), including regular updates, patching, and performance tuning.
• Firewall & Security: Implement and manage firewall policies, conduct regular security checks, and respond to security incidents.
• Hardware Support: Provide hands-on support for all IT hardware, including desktops, laptops, printers, and other peripherals.
• ADHICS Compliance: Ensure all IT infrastructure and systems adhere to the ADHICS framework, including data protection, access controls, and incident management protocols.
• Technical Support: Serve as the primary point of contact for all IT-related issues, providing timely and effective support to end-users.
• Documentation: Maintain accurate and up-to-date documentation of the network, systems, and all support procedures.

Required Skills & Qualifications

• Minimum of 2-4 years of experience as an IT Support/Network Engineer in the UAE.
• Proven experience with networking protocols (TCP/IP, DNS, DHCP, etc.).
• Solid knowledge of server administration (Active Directory, virtualization, etc.).
• Hands-on experience with firewall configuration and security best practices.
• Strong background in hardware troubleshooting and maintenance.
• Demonstrable experience with ADHICS compliance is a must. Candidates without this specific experience will not be considered.
• Excellent communication skills, both written and verbal, with a strong customer service orientation.
• Ability to work independently and as part of a collaborative team.
• Relevant IT certifications (e.g., CompTIA Network+, CCNA, MCSA) are highly desirable.

What We Offer

• An attractive, competitive salary.
• Generous allowances.
• A stimulating and supportive work environment.
• Opportunities for professional growth and development.

If you are a motivated and technically proficient individual with a passion for IT and a strong background in ADHICS, we encourage you to apply.

Job Type: Full-time

Pay: AED4, AED6,000.00 per month

ROLE AND RESPONSIBILITIES

• Configure, manage, and maintain Windows Server OS environments for client infrastructure
• Setup, configure, and manage network devices including Firewalls, Routers, and Wireless Access Points
• Preference for proven experience with Fortigate firewalls
• Deploy, manage, and troubleshoot Endpoint Security, Email Security, and Backup solutions
• Preference for experience with Acronis Cyber Security
• Administer and support Microsoft 365 services including Exchange Online, SharePoint, and Intune
• Administer and support Google Workspace environments
• Perform Windows Desktop OS setup and troubleshooting across client endpoints
• Troubleshoot and support network-connected devices such as printers and scanners
• Collaborate with client teams and internal stakeholders to resolve issues, identify and implement improvements and report status updates
• Maintain accurate documentation for systems, configurations, and procedures
• Ensure compliance with client-specific IT policies, security protocols, and audit requirements

QUALIFICATIONS AND EDUCATION REQUIREMENTS:

BSc in Computer Science or relevant field required.

3–5 years of hands-on experience in IT support and infrastructure roles

Strong knowledge of Windows Server OS and Desktop OS environments

Proven experience with network device configuration and troubleshooting

Familiarity with Fortigate firewall setup and policy management

Experience with Acronis Cyber Security or similar endpoint protection platforms

Proficiency in Microsoft 365 administration including Exchange, SharePoint, and Intune

Experience managing Google Workspace environments

Job Types: Full-time, Contract