380 Network Support Engineer jobs in the United Arab Emirates

The L2 Engineer – Cisco Meraki is responsible for providing advanced technical support, troubleshooting, and management of Cisco Meraki network solutions. This role involves handling escalated issues from Level 1 (L1) support, ensuring the stability and performance of Meraki wireless, switching, and security infrastructure, and collaborating with cross-functional teams to implement, optimize, and maintain Meraki deployments.

• Key Responsibilities
• Provide Level 2 (L2) support for Cisco Meraki solutions, including wireless access points, switches, and security appliances.
• Troubleshoot escalated issues related to connectivity, performance, and configuration.
• Perform root cause analysis (RCA) for recurring issues and document solutions.
• Resolve complex network issues involving VLANs, routing, and security policies.

Network Configuration and Management

• Configure and manage Meraki wireless networks, switches, and security appliances using the Meraki Dashboard.
• Implement and optimize network policies, including VLANs, QoS, and security settings.
• Monitor network performance using Meraki Dashboard analytics and tools.
• Maintain firmware updates and patches for Meraki devices.

Incident and Problem Management

• Respond to and resolve incidents within defined SLAs.
• Escalate unresolved issues to Level 3 (L3) support or Cisco Meraki vendor teams when necessary.
• Document incidents, resolutions, and lessons learned in the knowledge base.

Performance Monitoring and Reporting

• Use Meraki Dashboard to monitor network health and performance metrics.
• Generate regular reports on network utilization, uptime, and issue trends.
• Provide recommendations for network optimization based on analytics.

Collaboration and Communication

• Work closely with L1 support teams to ensure smooth escalation processes.
• Collaborate with cross-functional teams for network upgrades, migrations, and deployments.
• Communicate effectively with stakeholders regarding network status, incidents, and resolutions.

Compliance and Security

• Ensure network configurations adhere to organizational security policies and industry standards.
• Implement and maintain Meraki security features, such as firewalls, intrusion prevention systems (IPS), and VPNs.
• Conduct regular audits to ensure compliance with regulatory requirements.

Qualifications:

Education:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Cisco certifications (e.g., Meraki Solutions Specialist, CCNA, CCNP) are highly preferred.

Experience:

• 5+ years of experience in network wireless solutions.
• Hands-on experience with Cisco Meraki solutions, including wireless, switching, and security appliances.
• Proven expertise in troubleshooting and resolving network-related issues.

Technical Skills:

• Strong knowledge of Cisco Meraki solutions, including Meraki Dashboard management.
• Proficiency in network protocols (e.g., TCP/IP, DNS, DHCP, VLANs, VPNs).
• Experience with QoS, traffic shaping, and security policies.
• Familiarity with Meraki monitoring tools and analytics.
• Knowledge of ITSM platforms (e.g., ServiceNow, Jira) for incident and problem management.

Soft Skills:

• Excellent problem-solving and analytical skills.
• Strong communication skills, both verbal and written.
• Ability to work collaboratively in a team environment.
• Attention to detail and a proactive approach to issue resolution.

• Resolves network-related problems on a daily basis.
• Configures, tests, and maintains LAN/WAN equipment and related services
• Design, install and configure the entire Wireless and Wired Network Infrastructure of the university campus.
• Identifies, diagnoses, and resolves network problems.
• Create and maintain comprehensive documentation for all implemented networks.
• Maintain and support University's LAN/WAN environment
• Analyzes complex data, voice or video network documentation and communicates to senior management regarding the current operational status of networks.
• Determines methods and procedures to be implemented and used on the most complex new technologies to enhance performance.
• In support of change management within the data center, provides high quality network documentation to the Help Desk (Logical and Physical layouts) of all UAE University sites.
• Participates to execution of networking projects: (Site visits, Preparing Request for Proposal, RFQ, technical evaluation, installation, implementation and commissioning).
• Installs and configures wireless networks across various campuses of the university
• Upgrades networks and provides high level of support at all times.
• Ensures LAN / WAN continuing functionality by using network monitoring and management tools.
• Troubleshooting and problem solving of structured cabling systems.
• Research Network monitoring, tuning and troubleshooting.
• Responsible for ongoing support and maintenance of wired and wireless networks in all housing units (Hostels) for the students of the university.
• Campus wide Wireless Infrastructure monitoring, support and tuning assistance.
• Maintains up to date network documentation
• Responsible to adhere with all information security policies and procedures of the university.
• Other duties as assigned
  
  

• Bachelor degree required in Computer Engineering/Science
• At least 1 qualification/certification such as CCNA or JNCIA with one major manufacturer like Cisco, Juniper.
• 2-3 years of experience in a networking position.
  
  

• Knowledge of Network configuration (Routing Protocols, VLAN, LAN/WAN protocols; Wireless networks)
• Knowledge of Switching and routing fundamentals.
• Basic Knowledge of Passive structured cabling systems.
• Strong inter-personal skills.
• Good Communication & Report Writing Skills.
• Must be able to work under pressure in a fast paced work environment.
• Must be able to work flexible hours including evenings, weekends, holidays and overtime as required, should be available 24/7 on call in case of major services outage.
• Knowledge of IT service management principles would be beneficiary
  
  

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Meydan Free Zone offers entrepreneurs and start-up businesses the opportunity to set up and run their own businesses right in the heart of Dubai. We provide access to exceptional talent, entrepreneur expertise, and a wide range of start-up support services.

As we continue our exciting growth plans, we seek talented people to join us. We are currently hiring a dynamic Network Engineer , responsible for strategic design, implementation, security, and lifecycle management of enterprise network infrastructure across data centers, remote offices, and cloud platforms. The ideal candidate should have deep technical expertise across multiple networking domains including core switching, next-generation firewalls, WAN optimization, zero trust architectures, and advanced network security aligned with DESC ISR and ISO 27001 standards.

Key Accountabilities:

• Architect scalable and redundant Layer 2/3 network topologies using OSPF, BGP, HSRP/VRRP, VXLAN, and MPLS.
• Design and implement SD-WAN solutions to ensure optimized traffic flow between cloud (Azure/AWS) and on-prem.

• Configure and maintain enterprise-grade routers, firewalls, switches (Cisco, Fortinet, Aruba, Juniper).
• Deploy NAC (802.1X), IPS/IDS, DDoS protection, and VPN solutions with multifactor authentication.
• Oversee deployment of wireless LANs with controller-based systems (Aruba/Cisco) with seamless roaming.

• Ensure end-to-end network segmentation and role-based access control across zones (user, DMZ, data center).
• Maintain compliance with DESC ISR v3, ISO 27001, and TDRA standards for network security and logging.
• Conduct vulnerability assessments, penetration test remediation, firewall rule audits, and hardening.

• Use tools such as SolarWinds, PRTG, Zabbix, and Wireshark to monitor and tune network performance.
• Perform advanced packet captures and root cause analysis on complex latency, jitter, and throughput issues.
• Configure SNMP traps, syslog, NetFlow/sFlow, and integration with SIEM (Splunk, QRadar, or equivalent).
• Lead complex IT infrastructure and network projects including new office setup, data center migration, or disaster recovery deployments.
• Define network SLAs with third-party vendors and ISPs. Evaluate service provider architecture and redundancy.
• Manage contracts, RFPs, PoCs and technical evaluations for network-related procurements.
• Maintain complete network documentation: topology diagrams, device inventories, IP addressing schemas, and change logs.
• Develop SOPs for incident response, patch management, firmware upgrades, and failover testing.
• Contribute to DR/BCP documentation and periodic simulation tests.

• Bachelor's degree in Computer Science, Electronics, or IT; Master's preferred.
• Minimum 8+ years of hands-on experience in complex enterprise networks.
• Deep technical knowledge of TCP/IP stack, routing protocols, NAT/PAT, ACLs, STP, QoS, GRE, IPsec.
• Ability to operate under high-pressure environments.
• Strong analytical thinking and documentation capability.
• Independent ownership with proactive communication and incident handling.
• Availability for 24/7 escalation support during major outages or changes.
• Must be familiar with DESC ISR v3 and UAE cybersecurity mandates.
• Experience working in regulated environments (GovTech, BFSI, or Freezone environments) is highly desirable.

Our Vision is to be the world-class hub for entrepreneurship and innovation in the region. If you are ready to be a part of that journey, we would love to hear from you

• Associate

• Full-time

• Information Technology
• Industries: Business Consulting and Services

The Senior Field Engineer works within the field engineering team and is responsible for providing technical support to our customers both onsite and remotely. Daily tasks include troubleshooting, implementing changes, and supporting solutions for our clients.

The Network Support Specialist is responsible for resolving customer-reported issues via remote access, including:

1. Coordinating hardware replacements.
2. Implementing changes on customer networks.
3. Opening and collaborating with manufacturer TAC.
4. Updating the Ticketing System with case history.
5. Ensuring SLA targets are met.
6. Maintaining a positive attitude and flexibility to travel.
7. Operating autonomously with motivation.
8. Having good interpersonal skills.

Language requirements: Fluent/Excellent in English and Arabic.

Own a car and have a valid driving license.

Languages: English; verbal Arabic is an advantage.

Experience:

• At least five years of experience with Cisco (Routing & Switching).
• At least three years of hands-on experience with Bluecoat and Juniper.

Advantages include experience with Load Balancers (F5/ACE), Ciscoworks LMS, Iron Port, Fortigate, Check Point.

Qualifications:

• Cisco CCIE, CCNP.
• Bluecoat Professional qualification in Proxy.
• Juniper Firewall Professional qualification.
• University Degree in computing or telecommunications.
• Additional qualifications in Fortigate, Check Point, Iron Port are a plus.

About The Company

New Sourcing International (NSI) is a leading international talent acquisition group established in 1999, operating globally with offices in various countries. We specialize in niche recruitment solutions tailored to specific markets, regions, and industries. Managed by industry professionals, we utilize extensive databases and tools to access passive and active candidates. Our services include recruitment, executive search, outsourcing, contract staffing, and project recruitment, serving a diverse client base worldwide.

Network Engineer role at United Arab Emirates University, Department of Family Medicine . Primarily responsible for maintaining and supporting the university network infrastructure. Also work with senior engineers on tuning and solving complex issues.

• Resolves network-related problems on a daily basis.


• Configures, tests, and maintains LAN/WAN equipment and related services.


• Design, install and configure the Wireless and Wired Network Infrastructure of the university campus.


• Identifies, diagnoses, and resolves network problems.


• Create and maintain comprehensive documentation for all implemented networks.


• Maintain and support University's LAN/WAN environment.


• Analyzes complex data, voice or video network documentation and communicates to senior management regarding the current operational status of networks.


• Determines methods and procedures to be implemented and used on the most complex new technologies to enhance performance.


• In support of change management within the data center, provides high quality network documentation to the Help Desk (Logical and Physical layouts) of all UAE University sites.


• Participates in the execution of networking projects: site visits, preparing Request for Proposal (RFP)/RFQ, technical evaluation, installation, implementation and commissioning.


• Installs and configures wireless networks across various campuses of the university.


• Upgrades networks and provides high level of support at all times.


• Ensures LAN/WAN continuing functionality by using network monitoring and management tools.


• Troubleshooting and problem solving of structured cabling systems.


• Research network monitoring, tuning and troubleshooting.


• Responsible for ongoing support and maintenance of wired and wireless networks in all housing units (hostels) for the students of the university.


• Campus-wide Wireless Infrastructure monitoring, support and tuning assistance.


• Maintains up-to-date network documentation.


• Adheres to all information security policies and procedures of the university.


• Other duties as assigned.

• Bachelor's degree in Computer Engineering or Computer Science.


• At least 1 qualification/certification such as CCNA or JNCIA with one major manufacturer like Cisco or Juniper.


• 2-3 years of experience in a networking position.

• Knowledge of network configuration (routing protocols, VLANs, LAN/WAN protocols; wireless networks).


• Knowledge of switching and routing fundamentals.


• Basic knowledge of passive structured cabling systems.


• Strong interpersonal skills.


• Good communication and report-writing skills.


• Ability to work under pressure in a fast-paced work environment.


• Flexible hours including evenings, weekends, holidays and overtime as required; on-call during major outages.


• Knowledge of IT service management principles would be beneficial.

• Seniority level: Entry level


• Employment type: Full-time


• Job function: Information Technology


• Industries: Higher Education

Network Engineer – Sharjah, UAE

We're on the lookout for an experienced Network Engineer to join our growing IT infrastructure team in Sharjah, UAE .

• Managing day-to-day operations of enterprise networks – routers, switches, wireless access points, and more
• Designing and deploying network solutions for head offices, branch locations, and new business initiatives
• Installing and troubleshooting wired/wireless networks and ensuring consistent uptime and performance
• Conducting routine maintenance, system upgrades, and patching to ensure stability and security
• Monitoring network performance using tools like PRTG and resolving connectivity issues proactively
• Supporting network resource planning, capacity management, and documentation
• Collaborating on cloud networking and hybrid infrastructure integration

• Solid experience with LAN/WAN, routing, switching, VPNs, DNS, DHCP, and network segmentation
• Hands-on expertise with Cisco, Aruba, or Juniper environments
• Strong understanding of enterprise network security – firewalls, intrusion detection/prevention systems, NAC, and QoS
• Proven ability to work in multi-vendor, multi-protocol setups
• Familiarity with VoIP systems and wireless infrastructure design
• Knowledge of authentication protocols and cloud-based network architectures (AWS/Azure)
• Ability to analyze and troubleshoot complex network issues efficiently
• Excellent communication, documentation, and stakeholder interaction skills

• Hardware & Vendors: Cisco, Aruba, Juniper
• Monitoring Tools: PRTG or similar
• Security: Enterprise firewalls (perimeter & data center), IDS/IPS systems
• Cloud & Wireless: Multi-vendor wireless and cloud-integrated networks

• 6–8 years of experience in network design, implementation, and operations
• Bachelor's degree in Computer Science, IT, or a related field
• Certifications: CCNA (required), CCNP (preferred)

At Zapegg Tax Consultant , we are committed to providing seamless business solutions supported by reliable IT infrastructure. To enhance our operations, we are seeking a skilled and proactive Network Engineer to join our team in Dubai . This role is crucial for ensuring the stability, security, and efficiency of our network systems that support daily business activities.

• Design, implement, and manage the organization's network infrastructure.
• Monitor and troubleshoot network performance to ensure minimal downtime.
• Configure and maintain routers, switches, firewalls, and other networking equipment.
• Ensure network security through regular updates, patches, and preventive measures.
• Collaborate with IT staff to support servers, systems, and end-users.
• Conduct regular backups and disaster recovery planning.
• Document network configurations, changes, and troubleshooting processes.
• Stay updated with the latest networking technologies and security practices.

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Proven experience as a Network Engineer or in a similar IT role.
• Strong knowledge of networking protocols (TCP/IP, DNS, DHCP, VPN).
• Hands-on experience with firewalls, routers, switches, and monitoring tools.
• Familiarity with network security and disaster recovery practices.
• Relevant certifications such as CCNA, CCNP, or equivalent are preferred.
• Strong analytical, problem-solving, and communication skills.

Joining Zapegg Tax Consultant in Dubai as a Network Engineer offers you the opportunity to work in a dynamic environment where technology supports innovation and business excellence. If you are passionate about networks and IT systems, we invite you to be part of our growing team.

Planning and building network architecture configuring/managing/maintaining/troubleshooting network devices (Firewall Router switch).
Managing maintaining and troubleshooting wireless network devices (Cisco Aruba).
Managing maintaining and troubleshooting network reliability monitoring systems (PRTG) and automation tools (FortiManager).
IP allocation network topology mapping SOP documentation creation organization and updates.
Coordinating with ISPs and support vendors including handling line optimization and other related issues.
Collaborating with other departments providing 24/7 technical support ensuring the stability of online domains.
Establishing network operation and maintenance process standards organizing and updating documentation and information.
Requirements

• Proficient in operating FortiGate not just through GUI and CLI but also understanding logic manually compiling configuration files modifying settings and performing cross-machine restoration and replacement.
  
• Skilled in operating FortiManager; since its GUI functionality cannot fully cover Manager features an advanced skill level and understanding are required.
  
• Experienced in using FortiAnalyzer including customizing layout templates editing data profiles redefining reports and presenting additional necessary information.
  
• Proficient in using FortiAuthenticator for RADIUS authentication and integrating it with FortiGate FortiManager FortiAnalyzer and Cisco switches.
  
• Skilled in managing Cisco switches whether Layer 2 or Layer 3 infrastructure including VTP routing logic AAA RADIUS authentication and backup mechanisms.
  
• Capable of configuring Cisco ACS authentication sequence rules MAB mappings and strategies.
  
• Experienced with Aruba able to quickly deploy meet authentication and requirement methods adjust profiles groups and VAP groups.
  
• Proficient in using PRTG and flexibly adjusting free licenses defining various sensor rules and monitoring system requirements.
  
• Able to respond 24/7 to both company-related and non-related matters maintaining a problem-solving attitude.
  
• Capable of independently evaluating designing configuring deploying and troubleshooting network architecture and topology issues.
  
• Skilled in independently creating requirement lists for equipment and network design based on environmental hardware and software conditions.
  
• Able to quickly learn and operate F5 infrastructure including HA backup restoration licensing iRules rule judgments VS routing error detection and dump monitoring.
  
• If necessary able to immediately operate SRX EX Arista H3C Huawei 3Com devices and integrate them into production environments.
  
• Capable of promptly assessing and planning the next phase of work schedules reflecting work issues and feedback.
  
• Able to assist system personnel in troubleshooting unknown issues errors anomalies and proposing viable solutions.
  
• Able to instruct train and guide Philippine and Taiwan staff to handle work-related issues and workflows.
  
• Skilled in reviewing and adjusting firewall rule sequences and logic to maintain minimal and necessary permissions.
  
• Able to communicate and handle work matters with various departments using illustrative examples to facilitate understanding.
  
• Understand diverse requirements when working with technical staff installation personnel and non-technical personnel.
  
• Must accept being on standby during holidays weekends and vacations with possible interruptions.
  
• Willing to work under resource limitations and adapt to immediate operational needs when personnel or equipment availability is constrained.
  
• Must keep mobile and communication lines open remaining on-call 24/7.
  
• At least one year of relevant experience in network engineering.
  
• Holds CCNA CCNP or equivalent certifications.
  
• Familiar with Layer 2 and Layer 3 Switches Routers Firewalls Wireless AP devices or relevant experience.
  

• Linux Windows DNS HTTP TCP/IP Excel PowerPoint Word Visio.
  

• Experience in network architecture planning deployment management and optimization.
  
• Proficiency in using Bash Shell Python for scripting automation
  

We are seeking a talented and motivated Network Engineer to join our dynamic team in Dubai, UAE. As a Network Engineer at Dicetek LLC, you will play a crucial role in designing, implementing, and managing our clients' network infrastructure to ensure optimal performance and security. This is an exciting opportunity for a technology enthusiast with a passion for network engineering to make a significant impact within a forward-thinking company.

1. Design and implement network solutions to meet client requirements and business objectives.
2. Manage and optimize network infrastructure, ensuring high availability, scalability, and security.
3. Collaborate with cross-functional teams to integrate network solutions with existing systems and applications.
4. Monitor network performance and troubleshoot issues to maintain optimal functionality.
5. Provide technical support and guidance to clients, ensuring seamless adoption and utilization of network technologies.
6. Stay up-to-date with the latest trends and advancements in network engineering to drive innovation and improvement.

1. Standard Network Engineers profile with Data Network experience for 4-8 years.
2. Experience of working in medium to large telecommunications projects across Enterprise Data Network across Cisco, Juniper, Arista products.
3. This will involve working as a technical specialist on projects involved in planning, research, evaluation, and implementation of network infrastructure & remedial action for production support matters.
4. Producing documentation/communications of a high quality that are clear and easily understood.
5. Ensure all aspect of the projects are implemented & maintained efficiently with minimal disruption to the customer base.
6. Identifying areas of potential service improvement and efficiencies.
7. CCNA, CCNP Certifications (if any)