9 Office Specialist jobs in the United Arab Emirates

Job Purpose:

The AVP – Office Management leads the day-to-day operations and helps shape the overall strategy for managing our corporate office spaces.

This role focuses on creating a smooth, safe, and welcoming workplace experience while supporting company goals and sustainability efforts.

As a key leader, the AVP ensures that office services run efficiently and reflect the highest standards of care, professionalism, and employee support.

Roles and Responsibilities:

• Lead the strategic direction for office management in alignment with company goals and growth.

• Oversee daily office operations, including space planning, facilities, security, and admin support.

• Drive modernization through smart office systems and workflow automation.

• Ensure prompt resolution of office-related requests and maintain high service standards.

• Foster a professional, efficient, and welcoming office environment.

• Manage and mentor a diverse team to promote accountability and continuous development.

• Coordinate with internal departments and vendors to maintain safety, compliance, and service quality.

• Develop and manage office service budgets, ensuring cost-effective delivery.

• Monitor key performance metrics such as service turnaround, space usage, and satisfaction.

• Represent the Office Management team in leadership meetings and cross-functional initiatives.

Related Years of Experience:

Min of 8+ years of experience in office management within a leading regional organization

Field of Experience:

• Experience in office/facility management or corporate operations

• Proven experience managing large, multi-location office environments and cross-functional teams

Technical and Interpersonal Skills:

• Executive-level communication and presentation skills

• Strong vendor and partnership negotiation skills

• Attention to detail with the ability to deliver under pressure

• Strategic planning and stakeholder engagement, high emotional intelligence and cultural sensitivity

Qualifications:

• Bachelor’s degree in business administration or equivalent is required

• Preferred certifications (optional): Facilities Management

Hotel: Dubai Festival City (DXBHB), PO 45777, 45777

Do you see yourself as a Guest Experience Specialist for InterContinental Hotel Dubai Festival City?

As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand.

Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.

If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.

The InterContinental Hotels Group at Dubai Festival City consists of four hotels. These include the luxury and lifestyle brand InterContinental, the lavish long-stay InterContinental Residence Suites, the premium Crowne Plaza, and the essentials Holiday Inn & Suites. In addition to over 1,600 rooms, the cluster boasts a selection of 16 restaurants and bars, an impressive 3,800-square-metre Event Centre across two levels, the 5,000-square-metre Festival Arena by InterContinental, the luxurious Spa InterContinental, and state-of-the-art gym and swimming pool facilities. We are looking for people who are friendly, welcoming, and full of life to join over 1,200 colleagues who are always finding ways to make every guest's experience an enjoyable one. We value the passion and enthusiasm of our colleagues and encourage you to share your passion when you work with us.

A little taste of your day-to-day

• Be the warm welcome that kicks off a memorable guest experience.
• Acknowledge IHG Rewards Club members and returning guests, in person or on the phone.
• Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay.
• Handle cash and credit transactions.
• Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes.
• Stay one step ahead of guests’ needs – record and act on their preferences, and handle their messages, requests, questions and concerns.
• Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary.
• Stay safe all the time. Following our safety procedures, you’ll report all incidents and wear any protective gear needed.
• Take pride in your appearance and place as a brand ambassador.
• Always know what events and activities are on the day’s schedule.
• Jump into other ad-hoc duties when your colleagues need your help.

What we need from you

• Communication skills – guests and colleagues will need to come to you with concerns as well as compliments, so you’ll be easy to talk to
• Fluency in the English language - extra language skills would be great.
• Literate and tech-savvy - you’ll need a good grasp of reading, writing, basic math and computers, especially our reservations system, Opera.
• Flexibility - night, weekend and holiday shifts are all part of the job
• You’ll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential
• Experience - ideally you’ll have spent at least two year in a front desk or guest service position in a 5 star property
• Ability to work independently and within a team environment

What you can expect from us

We give our people everything they need to succeed, from a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to all applicants. We promote a culture of trust, support, and acceptance, always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the Room to Belong, Room to Grow, and a Room to Make a Difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us, and you’ll become part of our ever-growing global family.

Who we are

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

The Front Desk Receptionist is responsible for greeting visitors, managing incoming calls, handling inquiries, and providing administrative support to various departments. This role is essential for creating a welcoming atmosphere and ensuring that all front desk operations are handled professionally and efficiently.

United Arab Emirates Office Management Full Time

Front Desk Receptionist

Key Responsibilities:

• Greeting and Welcoming:
  • Welcome visitors and clients with a friendly and professional demeanor.
  • Ensure all guests sign in and direct them to the appropriate person or department.
  • Provide information about the company and answer any questions visitors may have.
• Telephone Management:
  • Answer and manage incoming phone calls promptly and courteously.
  • Redirect calls to appropriate personnel or take messages as needed.
  • Handle inquiries and provide basic information over the phone.
• Administrative Support:
  • Assist with scheduling appointments and meetings.
  • Maintain the reception area, ensuring it is clean, organized, and stocked with necessary supplies.
  • Manage incoming and outgoing mail, courier services, and deliveries.
  • Assist with basic administrative tasks such as data entry, filing, and document preparation.
• Visitor Management:
  • Coordinate with security to manage visitor access and ensure compliance with safety procedures.
  • Maintain visitor logs and issue visitor badges when required.
• Customer Service:
  • Provide excellent customer service to all clients, visitors, and staff.
  • Handle any complaints or concerns professionally and escalate issues as necessary.
• Coordination:
  • Liaise with various departments to coordinate front desk activities and facilitate smooth operations.
  • Assist with event planning and coordination when needed.
• Qualifications:
  • Education: : High school diploma or equivalent. An associate degree or certification in office administration is a plus.
  • Experience: 1-2 years of experience in a receptionist, customer service, or administrative role.
  • Driver’s License: A valid UAE driver’s license
  • Skills:
    • Excellent communication and interpersonal skills.
    • Proficient in Microsoft Office Suite (Word, Excel, Outlook).
    • Strong organizational and multitasking abilities.
    • Ability to handle a busy front desk environment and manage multiple tasks efficiently.
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Do you see yourself as a Guest Experience Specialist - Front Office for Holiday Inn & Suites Dubai Festival City?

Travel is a journey. We help make it a joy. Starting with a warm, inviting welcome for all guests, whether travelling on business or for fun, enjoying a one night stay, or relaxing for a week. At Holiday I️ we thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952.

So if you can help our guests enjoy the brighter side of travel, we’d love to give you a warm welcome to the Holiday Inn️ family.

The InterContinental Hotels Group at Dubai Festival City consists of four hotels. These include the luxury and lifestyle brand InterContinental, the lavish long-stay InterContinental Residence Suites, the premium Crowne Plaza, and the essentials Holiday Inn & Suites. In addition to over 1,600 rooms, the cluster boasts a selection of 16 restaurants and bars, an impressive 3,800-square-metre Event Centre across two levels, the 5,000-square-metre Festival Arena by InterContinental, the luxurious Spa InterContinental, and state-of-the-art gym and swimming pool facilities. We are looking for people who are friendly, welcoming, and full of life to join over 1,200 colleagues who are always finding ways to make every guest's experience an enjoyable one. We value the passion and enthusiasm of our colleagues and encourage you to share your passion when you work with us.

A little taste of your day-to-day:

• Be the warm welcome that kicks off a memorable guest experience.
• Acknowledge IHG Rewards Club members and returning guests, in person or on the phone.
• Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay.
• Handle cash and credit transactions.
• Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes.
• Stay one step ahead of guests’ needs – record and act on their preferences, and handle their messages, requests, questions and concerns.
• Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary.
• Stay safe all the time. Following our safety procedures, you’ll report all incidents and wear any protective gear needed.
• Take pride in your appearance and place as a brand ambassador.
• Always know what events and activities are on the day’s schedule.
• Jump into other ad-hoc duties when your colleagues need your help.
• Works as part of a team and communicates with other departments as per hotel procedures to ensure excellent quality and service.
• May regularly assist with deep cleaning projects.
• May have turndown duties.
• May assist with other duties as assigned.

• Communication skills – guests and colleagues will need to come to you with concerns as well as compliments, so you’ll be easy to talk to.
• Fluency in the English language - extra language skills would be great, but not essential.
• Literate and tech-savvy - you’ll need a good grasp of reading, writing, basic maths and computers, especially our reservations system, Opera.
• Flexibility - night, weekend and holiday shifts are all part of the job.
• You’ll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential.
• Experience - ideally, you’ll have spent at least two years in a front desk or guest service position in a 5 star property
• Ability to work independently and within a team environment.

What you can expect from us

We give our people everything they need to succeed, from a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to all applicants. We promote a culture of trust, support, and acceptance, always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the Room to Belong, Room to Grow, and a Room to Make a Difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us, and you’ll become part of our ever-growing global family.

We are seeking an experienced PMO Lead to oversee the Project Management Office (PMO) for our operations in UG UAE. The role is responsible for ensuring cost-effective project delivery that meets client requirements, on time and within budget, while leading and developing the project management team.

• Project Delivery & Governance – Oversee the initiation and execution of all projects, ensuring adherence to scope, schedule, budget, and quality requirements.
• Project Delivery & Governance – Act as Senior Project Manager on select projects while guiding and supporting other Project Managers.
• Project Delivery & Governance – Review and approve project schedules, budgets, execution plans, and progress reports.
• Project Delivery & Governance – Monitor project issues and risks, ensuring timely resolution and effective mitigation measures.
• Project Delivery & Governance – Ensure effective project monitoring, control, and compliance with company processes and standards.
• Project Delivery & Governance – Promote a culture of change management and continuous improvement across all project activities.
• Project Delivery & Governance – Ensure timely and accurate preparation of project and financial reports.
• Leadership & Team Development – Lead, mentor, and develop the Project Management Team to achieve high performance and operational excellence.
• Leadership & Team Development – Set clear performance objectives, conduct quarterly reviews, and resolve non-performance issues promptly.
• Leadership & Team Development – Assess training and career development needs, ensuring alignment with organizational goals.
• Leadership & Team Development – Monitor workloads across the team to ensure schedules and deliverables are not impacted.
• Stakeholder Communication – Ensure Project Managers maintain effective communication with internal teams and external clients.
• Stakeholder Communication – Prepare and deliver clear progress and activity reports for senior management and clients.
• Stakeholder Communication – Consult and collaborate with stakeholders to align project specifications and expectations.
• Compliance, Ethics & Safety – Uphold company policies, procedures, and regulatory requirements in line with the Unique Hydra Quality & Safety Manual.
• Compliance, Ethics & Safety – Lead by example in maintaining high ethical standards, corporate governance, and professional conduct.
• Compliance, Ethics & Safety – Ensure compliance with QSHE, ISO standards, and foster a ZERO HARM safety culture.
• Compliance, Ethics & Safety – Exercise authority to stop work if unsafe conditions are observed and report to HSE or management.

Academic Qualification: Relevant tertiary qualification in Engineering and Project Management.

Experience:

• Minimum 10 years of proven experience in Project Management, including at least 5 years in a Lead or Senior PM capacity.
• Demonstrated experience managing complex, multi-disciplinary projects within budget and schedule constraints.
• Strong track record of leading project teams and ensuring successful delivery of client specifications.

Core Skills & Competencies

• People Management – Ability to lead, mentor, and develop project management teams.
• Project Engineering & Project Management Expertise – Skilled in planning, execution, and monitoring of projects across multiple disciplines.
• Leadership & Delegation – Capable of driving performance, assigning responsibilities effectively, and building a high-performing culture.
• Communication & Interpersonal Skills – Outstanding ability to engage with internal and external stakeholders, present proposals, and influence decisions.
• Problem-Solving & Analytical Thinking – Strong ability to resolve complex project issues and make data-driven decisions.
• Collaboration & Team Development – Promotes teamwork, empathy, and a collaborative work environment.
• Organizational Skills – Adept at managing multiple priorities, maintaining focus under pressure, and ensuring timely project delivery.
• Integrity & Professionalism – Demonstrates high ethical standards and commitment to quality and safety.

Join Unique Group and Shape the Future of Engineering & Technology. Unique Group, a global leader in subsea technology and engineering, is driven by innovation and a commitment to excellence. Guided by our core values—Curious, Conscious, Committed—we encourage our team to break new ground in the subsea industry. Whether you’re leading projects or driving innovation, your contributions will have a global impact. Join us and make your mark at Unique Group. Apply today!