What Jobs are available for Onboarding in the United Arab Emirates?

Overview Of The Role

The HR Analyst in Onboarding provides crucial operational support throughout the new hire onboarding process. This role is responsible for handling onboarding queries, coordinating with new joiners, and ensuring all necessary documentation complies with legal requirements. Success in this role is attributed to efficient communication with stakeholders across the MENA region and adherence to company policies. A key aspect of the role is to ensure data integrity and operational excellence, while continuously improving service delivery. The position does not oversee other staff but impacts the experience of new employees and maintains data confidentiality and integrity.

• Provide operational support for new hire processes, including managing onboarding queries and coordinating communication with new joiners.
• Process necessary documents for government formalities and coordinate joining formalities such as hotel bookings, e-ticket issuance, and corporate induction.
• Advise on company policies and UAE labor law in collaboration with Line Managers, HR Business Partners, and other stakeholders across MENA countries.
• Ensure case management and resolution adheres to Service Level Agreements and meets turnaround time requirements.
• Foster customer focus and collaboration, gathering feedback through surveys and direct stakeholder feedback.
• Ensure data integrity through quality checks, maintaining confidentiality, and accurate SAP entries.
• Promote service excellence and teamwork through continuous improvement initiatives and effective information sharing.
• Maintain operational excellence by updating work in progress reports, ensuring timely escalations, tracker updates, and case closures.
• Stay updated on company policies and procedures, especially in relation to compliance with UAE labor laws.

• Problem-solving and troubleshooting skills.
• Excellent communication skills, with Arabic as a plus.
• Strong attention to detail.

• Bachelor's degree or equivalent in HR, Business, Management, or Technology.
• 2-3 years of HR generalist experience in the UAE or GCC, with a focus on onboarding.
• Proficiency in supporting SAP HR Module or similar ERP systems, and PC applications like Word, Excel, PowerPoint, and Outlook.
• Familiarity with helpdesk tools such as Salesforce and experience in a fast-paced shared services environment are advantageous.
• Knowledge of UAE Labor Law is essential.

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Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

Posted On 20 Nov, 2024

Type: Permanent

Job Category: Operations - Card Operation

JOB PURPOSE

• Onboard new merchants efficiently and compliantly.
• Facilitates the registration, verification, and activation of merchants.
• Enabling them to access & use services or platforms, such as payment gateways, POS, e-commerce solutions.

KEY ACCOUNTABILITIES

• Merchant onboarding and registration process in the system.
• Validating the accuracy and authenticity of merchant-provided information in compliance with company policies and regulatory requirements.
• Coordinate with relevant teams e.g. Compliance, Finance, ITD, Business to ensure timely approvals and setup.
• Ensure merchants meet all compliance requirements, including KYC and AML guidelines.
• Maintain accurate records of merchant onboarding processes, accuracy in MCC & IRD updates, ensuring all documentation is filed appropriately.
• Connect with merchants to update on policy changes or compliance requirements.
• Address merchant queries, resolve issues, and escalate problems to the relevant departments as needed.
• Support to enable successful integration & maintain KPI.

Qualifications, Experiences & Technical Skills:

• Familiarity with Merchant systems, onboarding platforms, and digital tools.
• Ability to address and resolve issues during the onboarding process.
• Knowledge of KYC, AML, and other regulatory requirements.
• Ability to manage multiple onboarding processes simultaneously.
• Minimum Experience: 3-6 Years in a similar role.

Position Overview

The Onboarding & Inventory Administrator plays a critical role in supporting the property onboarding process under the Holiday Homes program. This position ensures that inspection reports are accurately translated into quotations, manages warehouse stock movements, oversees delivery tracking, and maintains unified pricing across platforms. Additionally, the Administrator serves as the primary point of contact for interior design clients not enrolling in the Holiday Home program, while managing all associated documentation and administrative tasks.

Key Responsibilities

1. Quotation & Inspection Report Management

• Review inspection reports to identify missing or required items for each property before onboarding.

• Communicate and coordinate with the Project Manager and Interior Designers to accurately define the scope of items that need to be quoted.

• Generate accurate quotations based on inspection findings and team inputs, ensuring no items are overlooked.

• Coordinate with the Procurement Team to identify and confirm prices for items that fall outside the normal warehouse scope.

• Ensure quotations are aligned with approved price lists and company standards.

2. Warehouse & Delivery Coordination

• Manage the release of stock from the warehouse to properties scheduled for onboarding.

• Prepare delivery notes for all dispatches and ensure timely tracking.

• Cross-check that all items listed in quotations are successfully delivered and installed at the unit.

3. Inventory & Pricing Control

• Regularly review and update inventory pricing to maintain unified, standardized pricing across all company platforms.

• Flag discrepancies and coordinate with relevant teams to correct pricing inconsistencies.

4. Client Relations (Interior Design Projects)

• Act as the main point of contact for clients requesting interior design services without enrolling in the Holiday Home program.

• Coordinate communication between clients and the design team to ensure smooth handling of external projects.

5. Documentation & Administrative Work

• Maintain accurate records of quotations, delivery notes, stock releases, and invoices.

• Organize and archive all paperwork and electronic documentation for easy retrieval.

• Ensure compliance with company filing and documentation policies.

Benefits:

• Competitive salary

• medical insurance

• A dynamic, growth‑oriented culture where you will build the compliance framework from the ground up

United Arab Emirates

• Job Identification 12000
• Job Category Infra
• Posting Date 10/07/2025, 11:15 AM
• Job Schedule Full time
• Locations Dubai International Academic City
• Business Unit edara

• Support planning and execution of evaluation and boarding activities of all new network, according to the Yearly Plan.
• Ensure proper evaluation of all new network by participating in RFP process, Design, Development and lab testing.
• Keep Network Operations up to date with regular progress reports.
• Proactively involves in negotiation with key partners when needed.
• Define, ensure effectiveness and efficiency, maintain and update all the processes related to the evaluation and boarding of all new network to minimize the risks of outages and post boarding costs overrun
• Ensure compliance and adherence to regulatory, statutory and in company governance requirements
• Define standards of service / SLA’s for the unit in line with business objectives
• Coordinate & support Security Risk Assessments and associated Risk Management review for entire Service Operations team.
• Domain Risk Advisor for Service Operations in coordination with security teams.
• Evaluating VA Scan reports and coordinating with planning team to mitigate the vulnerabilities related to telecom and IT systems
• Responsible for compliance of SW upgrade and patching process for all network nodes and systems.
• Service Operations SPOC for Internal Control Observations, raised by internal audit teams.
• Support administratively and functionally in ad-hoc and regular organizational audits and other projects to improve people, processes, and systems within the company

• Minimum Bachelor degree in computer, electrical, network Engineering or IT (any telecom equivalent)

• Minimum 10-15 years of experience in telecommunications / hi-tech industry
• ISO /TL9000 Framework
• ITIL Framework

• Proven ability to lead large transformation projects
• Ability to lead teams and groups
• Analytical thinking
• Problem Solving and Decision Making
• Teamwork and Cooperation
• Strong negotiation and facilitation skills
• Proven track record of managing vendors
• Proven track record in governance and financial management
• Strong management skills in a multi-cultural and multi-national environment
• Fluent in English and Arabic is advantage

Who we are: A young UAE based company focused on finding talented people, helping them and our clients to grow

What we do: Delivering great customer experiences is at the heart of what we do. We do this by creating meaningful connections between brands and their customers, by providing the right people who seamlessly integrate into our clients’ organizations to deliver great experiences.

About Emirates integrated Telecommunications Company PJSC

The Emirates Integrated Telecommunications Company PJSC was founded in 2005. We are the UAE’s second licensed telecommunications operator. We operate under two brands: du (launched in 2007) and Virgin Mobile the region’s first digital service (started operations in September 2017). We are listed on the Dubai Financial Market (DFM) and trade under the DU ticker (Bloomberg DU UH, Refinitiv DU.DU). Our core shareholders are government-related entities (Emirates Investment Authority 50.12%, Emirates International Telecommunications 19.7%, Mamoura Diversified Global Holding PJSC 10.06%) and the remaining by public shareholders.

Apt Resources is seeking a dedicated and detail-oriented Human Resources Executive to join a reputable hospitality solutions company headquartered in Dubai. In this pivotal role, you will be responsible for managing the end-to-end HR operations for multiple boutique hotel clients, ensuring payroll accuracy, statutory compliance, and smooth workforce lifecycle management from onboarding to exit. Success in this role depends on delivering precise HR process execution (Employee Records, Onboarding, Attendance, Leave Management, Payroll, Self-Service, Accommodation, Assets, and Recruitment), while maintaining strong professional relationships with hotel management and staff.

• Act as the first point of contact for HR issues for assigned boutique hotel clients.
• Maintain and manage employee records in both digital HRIS and physical systems.
• Execute onboarding and induction programs tailored for hospitality staff; complete exit formalities including clearance and settlement.
• Manage timekeeping systems (biometric/attendance) and support roster/shift scheduling.
• Administer leave management processes (application, approval, tracking, compliance).
• Collate payroll inputs, process payroll, and ensure statutory deductions and compliance with local employment laws.
• Manage HR self-service systems and support employees in accessing records/pay slips.
• Oversee accommodation allocation for hotel employees and track assets (uniforms, ID cards, IT tools).
• Coordinate recruitment cycle: posting, shortlisting, interviewing, offers, and onboarding of front office, food & beverage, housekeeping, and support staff.
• Ensure accurate HR documentation and compliance audits.
• Prepare HR reports for client hotel management as required.
• Work closely with hotel General Managers and Department Heads on manpower planning.
• Support continuous HR process improvement to align with best practices.
• Build trusted relationships with boutique hotel staff and management.
• Demonstrate responsiveness in handling queries, grievances, and escalations.
• Support in business development initiatives by showcasing HR best practices and compliance discipline during client pitches.

• Bachelor’s degree in Human Resources, Hospitality Management, Business Administration, or related field.
• HR Certifications are an advantage.
• 2–5 years of HR generalist experience, preferably in the hospitality industry or HR outsourcing.
• Proven expertise in HR operations: records, payroll, recruitment, attendance, statutory compliance.
• Experience with HR software (HRIS/ERP/Payroll/Attendance systems).
• Prior experience in managing frontline hospitality workforce is desirable.
• Strong communication (verbal and written) and interpersonal skills.
• Good conflict resolution skills and analytical mindset.
• Highly organized with strong attention to detail.
• Service-oriented with hospitality sensitivity.
• Knowledge of Indian Labor Laws; GCC/UAE exposure is an advantage.
• Ability to balance multiple client requirements simultaneously.
• Fluency in English; Arabic is an added advantage.

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