132 Operations Analyst jobs in the United Arab Emirates

CAFU has a vision to create a better world through connected mobility, serving both consumers and businesses. Every day, we create convenience in motion for our customers in communities across the region. We started as an on-demand fuel delivery app and have now extended our services to car wash, tyre change and battery this is only the beginning.

We have big (global) plans to be a super app with products & services which are agnostic of fuel and mobility. Cafu is a technology business passionate about sustainability and positively impacting the communities we operate in.

As an Operations Analyst at CAFU, you will play a key role in driving operational excellence and efficiency across our BOLT vertical (Car Wash, Battery Change, Oil Change, Tyre Change). You'll work closely with Operations, Marketing, Data, and Product teams to ensure smooth day-to-day execution, informed decision-making, and measurable performance improvements

KEY RESPONSIBILITIES:

• We're seeking a dynamic, entrepreneurial mind—someone who thrives on curiosity, and innovation. A mix of data detective and problem-solver, always searching for smarter ways to get things done.
• Help us 10x the quality and performance of Cafu's 'Bolt' business vertical.
• Suggest and test ideas/processes to improve our car wash operations.
• Track Cafu riders' performance and quality metrics.
• Work with data team to match supply and demand on the app.
• Obsessively trawl through Zendesk tickets to look for clues of what customers want.
• Improve internal processes for training of Cafu pilots, inventory checks and re-supply.
• Collaborative problem solver, working alongside operations team, data team and business managers.
• Support the Commercial Managers with Producer requests.
• Project support and coordinating follow-ups with ops and marketing.

SKILLS/COMPETENCIES REQUIRED :

• Bachelor's degree in Business Administration, Operations Management, Economics, Finance, or a related field with 2+ years of experience in operations.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a team environment.
• Proficiency in Microsoft Office applications, particularly Excel and PowerPoint.
• Experience in market research and financial analysis is preferred.
• Experience in operations analysis, process improvement and project management is a plus.

JOB PREREQUISITES:

• Strong passion for providing excellent customer service and helping others during emergency situations.
• Exceptional written communication skills, with the ability to convey complex information clearly and concisely through non-voice channels.
• Empathetic and patient demeanour with the ability to remain calm under pressure.
• Ability to multitask, prioritize, and manage time effectively while handling multiple customer interactions.
• Proficiency in using technology and willingness to learn new tools and software quickly.
• Flexibility to work in a dynamic and fast-paced environment, including weekends and holidays.
• Fluency in English is required; Arabic is a plus.

Operations Analyst – OTC Desk (Crypto)

Are you passionate about the intersection of
finance and crypto
? Our client, a leading player in the digital assets space, is looking for an
Operations Analyst
to join their OTC trading desk.

In this role, you'll be at the heart of the trade lifecycle — managing
clearing, settlements, reconciliations, and risk controls
across a fast-paced trading environment. You'll work closely with traders, counterparties, custodians, and internal teams to ensure smooth operations and support ongoing process improvements.

What you'll do:

Oversee trade lifecycle from booking to settlement

Perform daily reconciliations of cash & crypto positions

Resolve trade breaks and settlement issues with counterparties

Streamline workflows and support automation initiatives

Provide accurate reporting for management & compliance

What we're looking for:

2+ years in trade operations, settlements, or middle office (crypto/FX/financial markets)

Strong grasp of trade lifecycle management & reconciliations

Detail-oriented, analytical, and comfortable in fast-moving environments

Crypto experience a big plus

Job Description

An Operations Analyst plays a crucial role in the smooth functioning of a company's operations, focusing on streamlining processes, enhancing efficiency, and supporting strategic business goals. You will utilize data analysis to identify trends, assess operational processes, and recommend improvements. This dynamic role requires excellent analytical skills, attention to detail, and the ability to work collaboratively across various departments. As an Operations Analyst, you will contribute significantly to decision-making processes by providing detailed reports and insights into operational performance. You must possess strong problem-solving capabilities, be highly adaptable to new technologies, and demonstrate an eagerness to drive operational excellence. This position often demands a proactive approach, with the ability to anticipate operational needs and address challenges swiftly to keep the organization running effectively.

Responsibilities

• Analyze and interpret complex data sets to support business decision-making processes.
• Collaborate with different departments to streamline operational processes and increase efficiency.
• Develop detailed reports on operational performance and identify areas for improvement.
• Assist in the implementation of new operational strategies for company-wide adoption.
• Monitor key performance indicators to ensure they align with company objectives.
• Utilize statistical techniques and software to derive actionable insights from data.
• Coordinate with IT to address technological needs and improve data tracking systems.
• Support management by providing data-driven insights and recommendations for change.
• Evaluate operational processes to identify potential risks and propose solutions.
• Participate in regular meetings to provide updates on operational trends and insights.
• Ensure compliance with business regulations and help maintain high operational standards.
• Prepare forecasts and track progress against organizational goals to assist planning.

Requirements

• Bachelor s degree in Business Administration, Operations Management, or related field.
• Proven experience in data analysis and operational process improvement.
• Strong proficiency in statistical software and Microsoft Office Suite, especially Excel.
• Excellent analytical and problem-solving skills with great attention to detail.
• Ability to communicate complex data in a clear and concise way to stakeholders.
• Highly organized with the ability to manage multiple projects and meet deadlines.
• Strong interpersonal skills to effectively collaborate with cross-functional teams.
• Experience with business intelligence tools and data visualization is a plus.
• Knowledge of industry standards and regulatory requirements affecting operations.

A detail-oriented and analytical fund accountant to join our fund administration team. The Fund Accountant will be responsible for the day-to-day accounting and financial reporting for investment funds, ensuring accurate valuation of assets, reconciliation of accounts, and preparation of NAV reports. This role is critical in maintaining compliance with regulatory requirements and supporting the operational needs of the funds.

Responsibilities:

• Prepare monthly, quarterly, and semi-annual Net Asset Valuations (NAVs) in accordance with the fund's T&C's.
• Maintain fund books and records in line with accounting standards and fund agreements.
• Monitor fund expenses and accruals, ensuring they are booked in accordance with the fund's T&C's.
• Perform reconciliation of bank accounts, portfolio transactions, investor activity, and GL balances to ensure accuracy and completeness.
• Assist in the preparation of financial statements and investor reporting, including review of fund financial reporting and coordinating on requests from auditors.
• Ensure accurate tracking and prompt disbursement of all fund-related expenses, maintaining alignment with accounting standards and operational procedures.
• Collaborate with custodians, auditors, and tax advisors to manage fund operations, support audit processes, and ensure accurate tax reporting in line with fund requirements.
• Perform reconciliations of transactions, valuations, and investment returns with investment managers and custodians and resolve any discrepancies.
• Manage and reconcile capital activity, including capital calls, distributions, and reallocations, ensuring precise investor-level accounting.
• Support the onboarding process for new funds, including fund set-up and preparation of required documentation.
• Ensuring the T&C's and other documents are completed, filed and distributed as regulations require.
• Ensure timely and accurate reporting in accordance with internal controls and policies and ensure funds operate in accordance with regulations outlined by authorities.
• Resolve queries of internal stakeholders in fulfilling time-sensitive requests including data discrepancy/gaps.
• Assist with monitoring compliance requirements and compiling necessary documentation to meet regulatory reporting deadlines.
• Responsible for the precise and timely completion of all fund reporting requirements.

Qualifications:

• 3–5 years of Fund Administration experience.
• Bachelor's degree in accounting, Finance, or related field (ACCA qualification is an advantage).
• Strong knowledge and understanding of investment products (Real Estate, Private Equity)
• Proficiency in fund accounting systems.
• Familiarity with IFRS, or other relevant accounting standards.
• Ability to manage multiple priorities and meet deadlines.
• Excellent communication and interpersonal skills.

Location: Remote / US timezone Team: Operations Reporting to: Operations Lead

At AlgoQuant, we're building the future of digital asset management; grounded in rigorous research, world-class technology and a relentless focus on performance.

We began as a proprietary trading firm, developing sophisticated algorithmic strategies and operating in some of the most complex and fast-moving markets. That DNA remains at our core, but today we are evolving into a fully remote, globally distributed investment management business. This transformation reflects a broader ambition: to scale our edge, deliver institutional-grade results, and set new standards for the industry.

Our quantitative environment is built to empower innovation, combining vast data capabilities, disciplined model development, and highly automated execution. Risk is embedded in every layer of our thinking, with robust measurement, control, and scenario analysis integrated into our systems and decision-making. Technology is not just a tool for us, it's a core competency and a competitive advantage.

We're hiring an Operations Analyst based in Dubai to support and scale core operational workflows across fund administration, treasury operations, and investor onboarding. You'll work directly with our Head of Operations to manage high-priority processes including fund transfers, exchange account management, investor data systems, and data room maintenance.

This is a hands-on role requiring precision, pace, and discretion. You'll be a key node across cross-functional projects, driving execution across internal teams and external service providers.

Fund Operations

• Facilitate and reconcile crypto and fiat movements, including Fireblocks transactions, bank approvals, on-exchange transfers and custody flows, and internal rebalancing and fund accounting adjustments.
• Open and maintain accounts across exchanges, OMS/PMS and custodians
• Coordinate fund flows with trading teams and external providers
• Support entity structuring logistics for new strategies and fund vehicles
• Assist with onboarding and offboarding exchanges, service providers, and other counterparties

Financial Operations

• Assist with maintaining, updating, and revising registries of accounting categories (investors, accounts, instruments, etc.) and journals of internal activities (treasury transfers, corporate hedge, etc.)
• Monitor the flow of financial operations through the company, flagging irregularities
• Assist with related financial calculations and reports
• Maintain and update HubSpot pipelines (contacts, companies, deals)
• Input and update investor data accurately
• Track and manage DocSend data room access and activity
• Support the preparation of investor communications and onboarding materials

Documentation & Data Room Management

• Maintain structured, standardised investor data rooms across fund entities
• Ensure documents are up-to-date, well-categorised, and compliant
• Coordinate with legal and compliance teams to ensure data completeness and accuracy

Project Management & Cross-Team Support

• Support concurrent workflows with different timelines and stakeholders
• Operate as an extension of the Head of Operations to ensure continuity and delivery
• Track dependencies, preempt roadblocks, and help systematise repeatable processes

• 2–5 years of experience in operations roles within a hedge fund, crypto fund, or financial services firm
• Strong project management, organisational, and documentation skills
• Ability to manage competing priorities in a fast-paced environment
• Strong written and verbal communication, especially in investor-facing contexts
• Hands-on experience with Fireblocks
• HubSpot
• DocSend
• NAV Consulting
• Google Workspace
• Exchange/custody platforms (e.g., Coinbase Prime, Anchorage)

Bonus Points

• Experience in investor relations, fund formation, or fund administration
• Knowledge of crypto market infrastructure and digital asset tooling
• Familiarity with project management frameworks

• Operational workflows are executed flawlessly, with timely settlement and zero errors
• Investor onboarding is smooth, professional, and well-documented
• Data rooms and documentation are current, complete, and always audit-ready
• You become a trusted operations partner across trading, investor relations, and compliance
• You proactively improve existing processes and help design scalable systems

• Join a high-performance, globally distributed team tackling some of the hardest problems in digital asset investing
• Gain exposure to institutional-grade infrastructure in one of the fastest-growing asset classes
• Work alongside experienced professionals in trading, engineering, operations, and fund management
• Be part of a firm that values autonomy, continuous learning, and decisive execution

MultiBank.io is the regulated cryptocurrency exchange under MultiBank Group, offering a user-friendly platform for instant, secure trading including Bitcoin, Ethereum and more. As MultiBank Group expands their offerings in the cryptocurrency space, they are seeking an Operations Analyst to join the team.

As an Operations Analyst , you'll assist in managing digital asset movement, exchange funding, and reconciliation. This role is ideal for someone with crypto operations knowledge and Fireblocks experience (preferred but not mandatory).

Responsibilities

• Support wallet-to-wallet transfers and exchange funding activities.
• Monitor wallet activity using Fireblocks and perform transaction reconciliations.
• Work with finance and compliance to ensure accurate records.
• Help configure and monitor alerts for unusual wallet behavior or transaction issues.
• Log all fund movements and assist in reporting for regulatory and internal purposes.
• Assist with onboarding wallets, labeling, and transaction tagging.
• Collaborate with senior analysts on streamlining back-office workflows.
• Escalate operational exceptions and participate in root cause analysis.
• Maintain documentation for exchange APIs, account credentials, and transfer logic.

• 1–3 years of experience in crypto or fintech operations.
• Fireblocks experience preferred.
• Strong process discipline and attention to detail.
• Familiarity with crypto wallet infrastructure and exchange mechanics.
• Basic experience in reporting tools and data tracking.
• Work with an industry-leading global financial institution.
• Competitive salary and comprehensive employee benefits.
• Opportunities for professional growth and career advancement.
• Collaborative, inclusive, and dynamic work environment.
• Commitment to innovation and professional excellence.

Become part of our international community at MultiBank Group, dedicated to excellence, innovation, and shaping the future of finance

Hiring organization

Welcome to MultiBank Group, a global financial pioneer established in 2005 in California and now proudly headquartered in Dubai, UAE. We specialize in delivering cutting-edge trading technology, unparalleled liquidity, and exceptional customer service. Our extensive range of financial products includes Forex, Metals, Shares, Indices, Commodities, and Cryptocurrency CFDs.

Join our thriving community of over 2 million clients across 100 countries, contributing to a daily trading volume exceeding US$ 35 billion. As a heavily regulated institution with oversight from 17+ financial regulators across 5 continents, and recipient of over 70 financial awards, MultiBank Group is devoted to innovation, excellence, and empowering our clients to achieve their financial goals.

Who We Are

Freedx is a newly established cryptocurrency exchange dedicated to providing a seamless, secure, and innovative trading experience. Our team comprises experienced professionals from the crypto, finance, and technology sectors, all passionate about driving the future of digital finance. At Freedx, we are committed to creating a platform that empowers our clients with the freedom to manage their digital assets confidently and efficiently.

At Freedx, our vision is to be the most trusted and reliable cryptocurrency exchange, offering unparalleled freedom and scalability to our clients. We aim to build a platform where users can trade and manage their assets with complete peace of mind, knowing that their security and reliability are our top priorities. We strive to continuously innovate and adapt to the evolving needs of the crypto market, ensuring that our clients have access to the best tools and services to achieve their financial goals. Join us on our journey to redefine the standards of digital asset trading and experience the freedom, reliability, and scalability that Freedx has to offer.

• Monitor open positions across spot and futures markets during night hours.
• Oversee market making bots: review logs, verify correct order placements, and track executions.
• Identify and promptly escalate issues (system errors, unexpected PnL swings, exchange disconnects, etc.).
• Communicate with the core trading/engineering team when anomalies occur.
• Ensure risk limits and exposure are kept within agreed parameters.
• Solid understanding of trading fundamentals (order books, spreads, liquidity, hedging).
• Basic technical literacy (reading logs, interpreting error messages, navigating dashboards).
• Experience in crypto trading or a strong willingness to learn.

• Shifts covering the following hours: 20:00 – 08:00 UTC+4

• Competitive salary and performance-based discretionary bonuses
• Flexible work schedule, remote work opportunity
• Generous paid leave
• Opportunity for professional development

Freedx is an equal opportunity employer. We stand for an open and inclusive work environment that fosters the well-being of everyone. We embrace and encourage differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our people unique.

Our client is a leading global financial institution that provides a wide range of services in investment banking, securities, asset management, and consumer banking.

• Oversee and optimize operational workflows across institutional, consumer, and corporate client segments, including support for the firm's Transaction Banking business.
• Contribute to the development and execution of the firm's payments strategy, aligning with industry developments and business objectives.
• Serve as a key point of contact for cash agent banks, central banks, and other external payment vendors.
• Ensure the accuracy and integrity of the firm's financial records.
• Manage daily cash payments and receipts for assigned portfolios.
• Collaborate with internal business units to resolve cash settlement exceptions and operational issues.
• Partner with technology and project teams to enhance payment system infrastructure and drive process improvements.

• Bachelor's degree with experience in financial services industry