79 Operations Analyst jobs in the United Arab Emirates

Key areas of responsibility:

Manage the team treasury operations including, but not limited to post trade settlement of Market makers/external exchanges, funding, buying, selling, staking, withdrawing funds (fiat or crypto), reconciliations, internal and external reporting.

• Monitor and analyze daily workflows, liquidity, and financial risk management.

• Ensure adequate holdings of fiat and crypto funds and overall effective treasury management.

• Work and collaborate closely with various stakeholders on the department-wide process improvement efforts.

• Ensure that our Operational Key Performance Indicators (KPIs) align with customer’s expectations and industry standards of quality and timeliness.

• Create and improve internal operational processes that allow us to meet our KPIs, Service Level Goals (SLGs) and Service Level Agreements (SLAs).

• Ensure that key process controls are in place and regularly reviewed within the department.

Technical competencies and skills:

• Must haveexperience within theCrypto,Blockchain, Web3spaces.

• Bachelor’s degree or equivalent

• Experience inreconciliations, tradingoperations, Back Office, Middle office, andpost-trade settlement

• Understanding and interest in trade lifecycle management

• A familiarity with banking regulations, payment processing, compliance, and/or institutional operations

• Ability to build consensus and relationships among managers, partners, and employees.

• Ability to gather, organize and use data for all decisions

• Excellent Excel skills
  

At M2 we believe in a workplace where talent, dedication, and passion are the only factors that count, regardless of gender, background, age, and other characteristics.

We embrace diversity because we know that it fuels innovation, fosters creativity, and drives success. So, if you're ready to join a team where your potential is truly valued, welcome aboard!

Our client is a leading global financial institution that provides a wide range of services in investment banking, securities, asset management, and consumer banking.

• Oversee and optimize operational workflows across institutional, consumer, and corporate client segments, including support for the firm's Transaction Banking business.
• Contribute to the development and execution of the firm's payments strategy, aligning with industry developments and business objectives.
• Serve as a key point of contact for cash agent banks, central banks, and other external payment vendors.
• Ensure the accuracy and integrity of the firm's financial records.
• Manage daily cash payments and receipts for assigned portfolios.
• Collaborate with internal business units to resolve cash settlement exceptions and operational issues.
• Partner with technology and project teams to enhance payment system infrastructure and drive process improvements.

• Bachelor's degree with experience in financial services industry

Rapyd has unified payments, payouts and fintech on one worldwide platform, and we’re assembling the world’s best team to liberate global commerce. With offices in Tel Aviv, Amsterdam, Singapore, Iceland, London, Dubai, Hong Kong, and the U.S., the opportunities at Rapyd are limitless.

We believe in straight talk, quick decisions, strong execution and elegant solutions. Rapyd is where hard work pays off and careers take off. Join us and let’s build the future of fintech together.

As a Financial Operations Analyst you will be responsible for :

• Working in a team of global payment professionals to ensure goals and tasks are achievedand completed.
• Download / upload partner reports
• Ensure that client issues are addressed and resolved in a timely manner
• Act as a point of contact for addressing any inquiries and questions related to financial operations
• Perform daily reconciliations
• Review and resolve daily alerts

Requirements

• 5+ years in a financial operations or similar capacity
• Thrives working in a fast-paced environment while maintaining composure and able to make sound decisions under pressure
• Must display a high level of professional judgment, commitment, integrity, teamwork, and customer service
• English at a very high level (all communication is done in English, verbal and written) - additional languages a plus
• Bachelor’s degree in Business Administration, Finance, Accounting or Operations

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi’s KYC Operations Team.

By Joining Citi, you will become part of a global organization whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview:

The KYC Operations Analyst is an entry-level position responsible for participating in Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to assist in the development and management of a dedicated internal KYC (Know Your Client) program at Citi.
What you'll do:

• Partner with Relationship Management and Compliance teams to assist with the preparation, development, due diligence and approval of the electronic Know Your Client (KYC) record and supporting appendices
• Create and maintain KYC records by obtaining information from internal and external sources (firm website, regulatory websites, etc.)
• Partner with Relationship Management and Compliance teams to update system information from initiation to approval of KYC record and report workflow progress to supervisor
• Validate the information within KYC records and Customer Identification Program (CIP) documents to ensure completion and accuracy
• Ensure KYC records incorporate local regulatory requirements / Global Business Support Unit (BSU) Standards
• Maintain BSU tool
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

What we'll need from you:

• Previous relevant experience preferred
• Arabic speaker would be added advantage

What we can offer you:

This is a role that'll offer you the opportunity to build an in-depth knowledge of financial services operations. Every day there will be new business challenges that will help you develop new skills that can drive your career.

By joining Citi UAE, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well.

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.

Strategy & Operations Analyst is responsible for leveraging data insights and analysis to drive the development of business strategy as well as ensure the successful operations of the CEMEA Advisory business. Using data tools and platforms the individual will be instrumental in optimizing business performance and increase efficiency to enable business growth.

Essential Functions

Analytics

The role would cover different aspects of financial and operational planning analysis and reporting to support the leadership team on strategic and operational aspects of managing CEMEA Advisory practice.

• Design and execute ad hoc/monthly/quarterly/yearly financial and operational analysis to be used by the CEMEA Advisory Leadership Team

• Coordinate collection of relevant data with functional and subregional teams

• Enhance existing and build new data tools that draw on a host of internal and external data sources to drive deep and actionable insights

• Contribute to the design of appropriate reporting and tools to transform complex data into concise and highly readable format

• Translate data insights into business strategy and support market teams in translating that into concrete and actionable plans

• Support the design and of OKR methodology including but not limited to performance scorecards and tracking against the strategic priorities

• Lead the continuous enhancement of existing processes and innovate new approaches to support the growth of the business

• Gain exposure to all aspects of the Visa business which in turn offers exceptional opportunities for growth

Teamwork

• Actively contribute to the effectiveness of the team by supporting and cooperating with colleagues and providing cover during period of absence

• The flexibility to liaise with various functions both within Visa and externally to deliver adhoc projects

• This individual is expected to interact effectively with various levels of Visa management and their multi regional staff

• Strong interpersonal skills will be required to address ongoing needs of a complex matrix reporting structure and multinational organization

• Multicultural sensitivity and interpersonal relationship management skills are essential including the ability to work effectively as part of a team

This is a hybrid position based in the Dubai office reports to the CEMEA Advisory Head of Strategy & Operations.

Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 4 set days a week (determined by leadership/site) with a general guidepost of being in the office 80 or more of the time based on business needs.

Qualifications :

Basic Qualification
2 years of relevant work experience and a Bachelors degree OR 5 years of
relevant work experience
Preferred Qualification
Bachelors degree in Finance Economics or related quantitative field
2 years of related experience in Finance Practice Management Consulting or
Audit functions in a multinational organization preferably in the Professional
Services industry
Outstanding analytical and quantitative skills able to resolve tough business
problems with wellstructured analyses
Exceptional report modeling and data management skills with the ability to
work with large amounts of data and organize in a logical and efficient manner
Experience with data analytics tools (e.g. Tableau Power BI) and experience
with building dashboards for selfservice analytics
Excellent communication written and interpersonal skills and ability to clearly
communicate results
Ability to work effectively with cross functional teams and produce and
coordinate time sensitive deliverables ability to work under pressure and to
meet deadlines
Excellent organization prioritization and multitasking skills
Strong PC and high proficiency with Microsoft Office Suite products (Excel
Word & PowerPoint)

Additional Information :

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Remote Work :

No

Employment Type :

Fulltime

• KYB Case Management: Take the lead on managing and guiding KYB cases for merchants, ensuring all compliance checks are thoroughly conducted and cases are processed efficiently.
• Collaboration with Compliance Teams: Work closely with the Compliance and Compliance Operations teams to ensure that merchant risk assessments and KYB checks are conducted according to company policy, legal requirements, and industry regulations.
• Partnership Management: Act as the primary point of contact for referral partners, working with them to facilitate the onboarding process for their merchants. Ensure alignment between partners, internal teams, and compliance guidelines throughout the KYB process.
  

• At least 1-2 years experience with performing KYB (Know Your Business) and business underwriting processes.
• Some familiarity with external compliance-related rules, regulations, and policies related to the payments industry.
• Must be Detail-oriented with a Problem-solving attitude and love to be hands-on in daily operations.
• Thrives in a fast-paced environment while maintaining composure and able to make sound decisions under pressure
• Must display a high level of professional judgment, commitment, integrity, teamwork and customer service
• Fluency in English with excellent verbal and written communication skills
• A Bachelor’s degree in Business Administration, Law, Finance, Accounting, or Operations.
  

Our client is a leading global financial institution that provides a wide range of services in investment banking, securities, asset management, and consumer banking.

• Oversee and optimize operational workflows across institutional, consumer, and corporate client segments, including support for the firm's Transaction Banking business.
• Contribute to the development and execution of the firm's payments strategy, aligning with industry developments and business objectives.
• Serve as a key point of contact for cash agent banks, central banks, and other external payment vendors.
• Ensure the accuracy and integrity of the firm's financial records.
• Manage daily cash payments and receipts for assigned portfolios.
• Collaborate with internal business units to resolve cash settlement exceptions and operational issues.
• Partner with technology and project teams to enhance payment system infrastructure and drive process improvements.

• Bachelor's degree with experience in financial services industry

MultiBank.io is the regulated cryptocurrency exchange under MultiBank Group, offering a user-friendly platform for instant, secure trading including Bitcoin, Ethereum and more. As MultiBank Group expands their offerings in the cryptocurrency space, they are seeking an Operations Analyst to join the team.

As an Operations Analyst, you’ll assist in managing digital asset movement, exchange funding, and reconciliation. This role is ideal for someone with crypto operations knowledge and Fireblocks experience (preferred but not mandatory).

Responsibilities

• Support wallet-to-wallet transfers and exchange funding activities.
• Monitor wallet activity using Fireblocks and perform transaction reconciliations.
• Work with finance and compliance to ensure accurate records.
• Help configure and monitor alerts for unusual wallet behavior or transaction issues.
• Log all fund movements and assist in reporting for regulatory and internal purposes.
• Assist with onboarding wallets, labeling, and transaction tagging.
• Collaborate with senior analysts on streamlining back-office workflows.
• Escalate operational exceptions and participate in root cause analysis.
• Maintain documentation for exchange APIs, account credentials, and transfer logic.

• 1–3 years of experience in crypto or fintech operations.
• Fireblocks experience preferred.
• Strong process discipline and attention to detail.
• Familiarity with crypto wallet infrastructure and exchange mechanics.
• Basic experience in reporting tools and data tracking.
• Work with an industry-leading global financial institution.
• Competitive salary and comprehensive employee benefits.
• Opportunities for professional growth and career advancement.
• Collaborative, inclusive, and dynamic work environment.
• Commitment to innovation and professional excellence.

Become part of our international community at MultiBank Group, dedicated to excellence, innovation, and shaping the future of finance

Hiring organization

Welcome to MultiBank Group, a global financial pioneer established in 2005 in California and now proudly headquartered in Dubai, UAE. We specialize in delivering cutting-edge trading technology, unparalleled liquidity, and exceptional customer service. Our extensive range of financial products includes Forex, Metals, Shares, Indices, Commodities, and Cryptocurrency CFDs.

Join our thriving community of over 2 million clients across 100 countries, contributing to a daily trading volume exceeding US$ 35 billion. As a heavily regulated institution with oversight from 17+ financial regulators across 5 continents, and recipient of over 70 financial awards, MultiBank Group is devoted to innovation, excellence, and empowering our clients to achieve their financial goals.

We are seeking a detail oriented and proactive Financial Operations Analyst to join our growing team. The ideal candidate will assist in performing bookkeeping, daily reconciliations, and various financial operations to ensure the accuracy and integrity of financial records and transactions. This role is critical for maintaining compliance with local financial regulations and ensuring smooth daily operations within our fast-paced and dynamic environment. Please apply via the link below if you are interested.

Key Responsibilities:

Bookkeeping & Financial Operations:

Maintain accurate and up-to-date financial records, including journal entries, accounts payable/receivable, and general ledger entries.

Support the preparation of financial statements (balance sheet, income statement, cash flow) and management reports in accordance with local regulatory standards.

Assist in the preparation of tax filings, ensuring compliance with UAE tax laws and other applicable financial regulations.

Daily Reconciliations:

Perform daily bank reconciliations to ensure accurate and timely recording of transactions, identifying discrepancies and resolving issues promptly.

Reconcile transactions between internal financial systems and external platforms to ensure consistency and accuracy of financial data.

Monitor and reconcile customer and vendor accounts to track payments, charges, and any discrepancies.

Assist with timely closing of books on a monthly basis. Accounting entries to be recorded before end of the accounting period.

Assist in preparing regular financial reports for management, highlighting key trends, variances, and operational efficiencies.

Analyze financial data to identify patterns and areas for potential improvement in cash flow, expense management, and profitability.

Help track financial KPIs and assist in the preparation of budgets and forecasts.

Compliance & Regulatory Support:

Ensure all financial activities are conducted in accordance with UAE financial regulations, specifically in relation to fintech and payment processing.

Assist in audits by providing necessary documentation and supporting materials.

Help ensure internal controls are maintained, and financial data is protected according to applicable privacy and data protection laws.

General Financial Operations:

Accounts Payable: Manage and monitor vendors payments on a regular basis. Ensure timely and accurate processing of accounts payable. Perform creditor analysis and ageing on a periodic basis. Address and resolve any vendor payment related issues.

Accounts Receivable: Generate and send out invoices to clients in a timely manner. Monitor accounts receivable ageing and follow up on overdue payments.

Provide general administrative support to the finance department, including preparing financial documentation, reports, and correspondence.

Collaborate with other departments, including operations, to resolve financial issues and discrepancies.

Assist in maintaining financial systems and platforms, ensuring accurate data entry and system functionality.

Attention to Detail: Ensuring accuracy in all financial records and reconciliations.

Organizational Skills: Ability to prioritize tasks and manage multiple responsibilities in a fast-paced environment.

Teamwork: Ability to work collaboratively within a team, while also being able to handle tasks independently.

Adaptability: Willingness to learn and adapt to new financial systems, tools, and regulations as the fintech landscape evolves.

What You’ll Need

Bachelor's degree in Finance or Accounting

2-3 years of experience in accounting and financial operations. Experience in fintech or regulated industry is preferred.

Strong attention to detail with the ability to analyze and interpret financial data accurately.

Good written and verbal communication skills, with the ability to explain financial concepts clearly to non-finance stakeholders.

Ability to identify issues in financial data and propose practical solutions.

Exhibits business judgment, strong analytical, coordination, and decision-making skills

Strong working knowledge of accounting principles, procedures and internal controls.

Proficiency in accounting software (Dynamics 365 Business Central), Microsoft Excel and reporting tools like Power BI and Tableau.

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