What Jobs are available for Operations Associate in the United Arab Emirates?

Overview

Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organisation that inspires. Since 2012, Careem has created earnings for over 2.5 million Captains, simplified the lives of over 70 million customers, and built a platform for the region’s best talent to thrive and for entrepreneurs to scale their businesses. Careem operates in over 70 cities across 10 countries, from Morocco to Pakistan.

You will ensure all customer/store orders are picked, packed, and dispatched within SLAs.

• Plan and execute outbound picking operations across ambient and cold chain
• Monitor picking accuracy, packing standards, and loading
• Track and establish outbound KPIs (PPH, accuracy %, cut-off adherence, OTIF)
• Coordinate with transport for vehicle loading and dispatch
• Resolve exceptions (shortages, damages, delays)

• 4+ years in outbound/fulfilment roles
• Familiarity with last-mile handovers and cold chain handling
• Strong analytical mindset for productivity tracking

• We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:
• Work and learn from great minds by joining a community of inspiring colleagues
• Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential
• Explore new opportunities to learn and grow every day
• Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
• Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes

As outlined in Careem’s Equal Employment Opportunity policy, we do not discriminate based on any protected group status under any applicable law. The collection of demographic information is for internal purposes only i.e. equal employment opportunity monitoring as well as diversity initiatives.

Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organisation that inspires. Since 2012, Careem has created earnings for over 2.5 million Captains, simplified the lives of over 70 million customers, and built a platform for the region’s best talent to thrive and for entrepreneurs to scale their businesses. Careem operates in over 70 cities across 10 countries, from Morocco to Pakistan.

About the Role

You will manage inbound operations, ensuring efficient receiving, putaway, and GRN closure on time.

• Plan daily inbound activity, allocate docks, and manage supplier queues.
• Oversee invoice checking, GRN posting, and QC compliance.
• Track and establish inbound KPIs (GRN closing time, putaway SLA, dock-to-stock).
• Coordinate with suppliers, transport, and inventory teams.
• Resolve inbound exceptions and escalate systemic issues.

• 4+ years in inbound/logistics roles.
• Familiarity with Microsoft Dynamics 365 WMS.
• Experience managing large-volume supplier receiving.

• We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:
• Work and learn from great minds by joining a community of inspiring colleagues.
• Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
• Explore new opportunities to learn and grow every day.
• Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
• Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.

As outlined in Careem’s Equal Employment Opportunity policy, we do not discriminate based on any protected group status under any applicable law. The collection of demographic information is for internal purposes only i.e. equal employment opportunity monitoring as well as diversity initiatives.

We’re hiring a Revenue Operations Associate to join us at a pivotal moment of growth. You’ll play a key role in shaping how our commercial teams operate and succeed. You’ll be the heartbeat of our CRM (HubSpot), building smart automations using AI and no-code tools, keeping data flowing across systems, and helping ensure every part of our GTM stack is optimized for scale. This is not a traditional support role; it’s a hands-on, high-impact, cross-functional opportunity to work at the core of our business.

You’ll work closely with Sales, Marketing, Customer Success, and Solutions Engineering to drive efficiency, performance, and visibility across the entire revenue funnel. If you're looking to build, own, and grow in a fast-moving environment, and you get excited by systems, automation, and processes, then this role is for you.

Lean enables companies to seamlessly connect to their users’ bank accounts to initiate real-time payments and retrieve their account information. Our products have garnered the trust of leading companies and enabled them to deliver powerful experiences when connected with a user’s bank account, allowing users to perform prudent financial planning, get better rates on loans, transfer money to friends, and more, without compromising on privacy or security.

Backed by top-tier global investors including General Catalyst, Sequoia and Shorooq, and having recently raised $67.5M in Series B funding, we’re building the rails for Open Finance in MENA. We’re trusted by 250+ clients across the UAE and Saudi Arabia — including the likes of Binance, Etisalat Group, Careem, Sarwa, and many more - making it the region’s most valuable Open Banking platform.

Joining Lean means working on impactful problems, shaping the future of finance in the region, and being part of a fast-growing team that’s setting the standard for open banking in MENA.

• Be the day-to-day owner of HubSpot (users, pipelines, properties, workflows)

• Build automations using AI tools, workflow automation platforms and HubSpot workflows

• Connect HubSpot with tools across the GTM stack

• Enrich and maintain high-quality CRM data

• Create and document internal processes and support enablement across teams

• Assist in building reports and dashboards that drive better decision-making

• 1+ years of experience in RevOps, Sales Ops or CRM/automation-heavy roles (e.g., Sales/Marketing Ops, Growth)

• Experience with HubSpot (or similar CRMs), and automation tools

• Comfortable working with data and scoring model logic (e.g., lead scoring, routing rules)

• Curious, tech-savvy, and excited to own and improve complex systems

• Strong organizational skills and sharp attention to detail

• Excellent communication skills and a collaborative, cross-functional mindset

• Experience with AI tools (ChatGPT, Claude, Gemini etc.)

• Background in a startup or fast-growing B2B SaaS environment

• Familiarity with SQL, JavaScript or API/webhooks

NB. While we think the above experience could be important, we’re keen to hear from people that believe they have valuable experience to bring to the role. If you identify with the team and mission, but not all of our requirements, then please still apply!

Lean is the first regulated open banking and open finance company operating across the UAE and Saudi Arabia. Since 2019 we've been on a mission to become the pre-eminent A2A payments company in the Middle East - enabling our clients to seamlessly connect to their users’ bank accounts to initiate real-time payments and retrieve account information. Our products have garnered the trust of some of the leading companies in the region, including the likes of Etisalat Group, Careem, Binance, Tabby, Tamara, Tawuniya, and more.

To date, Lean has processed billions of dollars, and our products have connected with hundreds of thousands of accounts across the region. We've recently announced our $67.5 million Series B funding round led by General Catalyst, following earlier investment from Sequoia Capital. This funding marks a major milestone for Lean and the financial ecosystem across the MENA region. At Lean, we’re committed to driving the next generation of financial innovation by making financial data and payments more accessible and transparent for businesses and consumers alike.

To that end, we're always on the lookout for talented, driven, and entrepreneurial candidates to join us in our mission of enabling the next generation of financial innovation. If you're motivated by solving hard problems and leaving a lasting legacy while you're at it, Lean's where you need to be.

Not only do we offer competitive salaries, private healthcare, and flexible office hours, but we also insist that every member of the team hold a meaningful equity stake in the business to ensure long-term alignment. We'd love you to join us for this journey!

Lean is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

When applying for a job at Lean Technologies, we will need to collect, use and share Personal Data about you with different members of our team during the application process. This may mean transferring your data to members of the team in one of our office locations worldwide outside of the country you are in. Please refer to our Privacy Notice on our website for more information about how we may use and store your Personal Data

About Deliveroo

Deliveroo is on a mission to change the way people shop and eat. We want to be the platform that customers turn to when they think about food and groceries. As part of our rapidly growing On-Demand Grocery (ODG) business, we partner with leading grocery retailers across the UAE to bring customers what they need in as little as 15 minutes — from last-minute dinner ingredients to household essentials.

We’re continuously innovating, scaling operations, and building world-class teams to ensure exceptional accuracy, speed, and service across our growing network of picker-operated sites.

The Senior Operations Associate plays a key role in managing daily operations across multiple grocery and retail sites. Building on the Associate responsibilities, this role adds a layer of leadership and strategic accountability — overseeing site-level execution, developing Operations Associates, and ensuring consistent operational excellence across all assigned partners. The ideal candidate is hands-on, detail-oriented, and data-driven, with strong people management and problem-solving skills. This role requires time on-ground across stores, providing guidance, training, and performance tracking, while working closely with central and partner management teams.

1. Team Leadership & Performance Management

• Lead and develop a team of Operations Associates, providing coaching, feedback, and regular performance reviews.

• Monitor site KPIs (B10s, picking accuracy, fulfillment rates, cancellations) and ensure action plans are in place to meet targets.

• Recognize strong performance and address underperformance through clear guidance and follow-ups.

• Foster a culture of accountability, continuous learning, and high performance across the field team.

2. Operational Oversight

• Oversee daily store operations across multiple locations, ensuring compliance with Deliveroo SOPs and service standards.

• Conduct regular site visits to monitor store performance, identify operational issues, and support quick resolution.

• Ensure pickers and Associates follow substitution, picking, and fulfillment processes accurately and consistently.

• Identify training needs, process gaps, and resource requirements, escalating where necessary.

3. Audits & Action Planning

• Conduct regular operational audits across sites to identify inefficiencies and risks.

• Develop site-specific action plans in collaboration with Associates, store teams, and central operations.

• Implement corrective measures to drive performance improvements and reduce operational errors.

4. Reporting & Stakeholder Management

• Act as the main point of contact for site-level escalations and operational issues.

• Prepare weekly and monthly reports summarizing site performance, insights, and KPI trends.

• Communicate clearly with internal stakeholders (Central Ops, Partner Management, Supply Chain) to ensure alignment and visibility of progress.

5. Data-Driven Improvement & Project Support

• Analyze performance data to identify trends, recurring issues, and areas for improvement.

• Support in the rollout of new operational initiatives, process improvements, and pilot programs across grocery partners.

• Collaborate with central teams on strategic projects aimed at improving site efficiency and picker performance.

• 2–3 years’ experience in grocery, retail, or dark-store operations, ideally in a multi-site role.

• Proven experience managing people and driving performance across operational teams.

• Strong analytical and problem-solving skills, with the ability to turn data insights into practical actions.

• Excellent communication skills (written and verbal) and strong stakeholder management ability.

• Proficiency with mobile/tablet tools, dashboards, and basic troubleshooting of store hardware.

• Must have a valid UAE driving license and own transport (fuel allowance provided).

• Comfortable working in a fast-paced, field-based environment across multiple store locations.

• 25 days annual leave + public holidays

• Comprehensive medical insurance

• Annual flight allowance

• Free Deliveroo Plus subscription and partner discounts

• Enhanced maternity & paternity benefits

• Regular team events and social activities

At Deliveroo, we believe our people are at the heart of everything we do. We’re committed to building a workplace that celebrates diversity and ensures equal opportunities for all. We make no judgments based on gender, race, religion, or background — we value passion, ownership, and the drive to make an impact.

We offer competitive benefits across well-being, financial security, and career growth, helping every member of our team thrive both personally and professionally.

The Dive Operations Associate is responsible in delivering an excellent guests experience by maintaining the professional appearance and cleanliness of the aquariums/animal habitats. Also, ensuring the health and safety of animals, guests, and colleagues.

This position requires standing in a prolonged period; moves/lifts up to 45kgs of load, and in confined spaces. This position also requires working in varying shifts based on business need. This includes opening, mid, and closing shifts, nights, weekends, and holidays.

The Job Scope includes:

• Maintains cleanliness, integrity and appearance of exhibits, underwater facilities throughout the park, including decretive and holding pools
• Ensures that all dive operations safety measures are followed at all times
• Maintains rescue skill competency and basic life support skill competency at “test ready” levels at all time
• Completes the accurate daily dive logs and records
• Ensures that all diving equipment and materials are ready prior to park operations and safely stored after park’s closing
• Reports to the leadership the status of inventory that is used for diving operations
• Maintains professional development on all OSHMS (Occupational Safety and Health Management System) dive regulations
• Completes all trainings that are required by the department and facilities
• Utilizes safe handling, storage and disposal practices for toxic substances and hazardous waste in accordance with company policies
• Participates in dive emergency exercises
• Assists other Zoological team on underwater equipment as necessary
• Lifts/moves from 12 to 45 kgs with or without accommodation
• Performs other duties assigned by the leadership

To be considered for the role, you will need to have:

Job Essentials:

• High School Diploma or equivalent
• SCUBA/Open Water Diver Certified or equivalent
• 1 year diving experience; or equivalent combination of education and experience
• 20 logged open water dives within the last 2 years
• Basic English communication skills, written/verbal
• Excellent diving skills
• Able to swim 200meters nonstop and 15minutes float
• Basic mathematical skills

Job Desirables:

• CPR and First Aid certified
• Previous diving experience in a Theme Park or related set-up
• Basic computer knowledge including MS Office

Interested in this opportunity? Apply now!

Location: Dubai

Job Summary

We are looking for a dynamic and detail-oriented Operations Associate with a background in music or events to manage day-to-day operations, client interactions, and inventory processes. This role involves ensuring seamless coordination between clients, vendors, and internal teams while maintaining high service standards. The ideal candidate will have strong organizational skills, excellent communication, and a proactive approach to resolving issues and improving operational efficiency.

Key Responsibilities

• Study the company's product inventory, applications, and service offerings to ensure accurate and timely client support.
• Respond to client queries and requests promptly via phone, email, or text, adhering to the company service standards.
• Attend to client orders and inquiries, addressing questions and approvals on time while ensuring all necessary details are recorded.
• Facilitate resolution of complaints and queries within service level agreements in coordination with relevant teams.
• Proactively recommend initiatives to prevent recurrence of client concerns and reduce complaints.
• Notify clients of any changes related to their orders, logistics, or other essential updates, ensuring clear and timely communication.
• Provide exceptional customer service while maintaining relationships with local and international vendors. Source new vendors and suppliers as required for procuring new items or sub-rentals.
• Prepare and file necessary forms and documents, keeping logs and order records updated.
• Analyse operational processes and suggest improvements to enhance efficiency and client satisfaction.
• Serve as the single point of contact for order processing and job execution documentation.

Qualifications and Skills

• Background in music or event operations preferred.
• Strong organizational and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Attention to detail and ability to handle multiple tasks effectively.
• Proficiency in MS Office and related operational tools.

M E I Musical Instruments Rental Services LLC has almost a decade of experience providing innovative backline and orchestral solutions for concerts, weddings, and festivals. We deliver a complete backline solution that will be sure to wow your guests and leave a lasting impression.

The Shed Warehouse 3 & 4Al Quoz, Industrial Area 3 Dubai, UAE

• AI71 builds privacy-first AI products and delivers custom AI solutions for organizations that prioritize data sovereignty and security. Our vision is centered on the belief that enhanced data privacy and deeper customization are essential for driving wider AI adoption across enterprises and government entities.
• We're a product company with a strong advisory arm, combining technological innovation with strategic guidance.
• Our flagship product is Ask - a customizable AI enterprise platform for knowledge workers. We're also building vertical AI products in construction, health, agriculture, and other sectors. Founded in 2023, we've grown rapidly to 140 team members and continue to expand.
• Our team brings expertise from tier 1 product companies (DeepMind, Google, Amazon, Apple) and tier 1 strategy consulting firms (McKinsey, QuantumBlack, BCG X).
• Headquartered in Abu Dhabi with strong regional connections, we serve clients globally.

Who You Are:

You are a strategic thinker with a strong bias for action. An autonomous and entrepreneurial individual, you thrive on solving complex problems and taking ownership from analysis through to implementation. You excel at collaborating with technical and executive teams to drive impactful results in a fast-paced environment.

The Position:

As a Product Strategy & Operations ("ProdOps") Associate, you will be at the nexus of product, engineering, and business strategy, driving the development of industry-leading AI software. You won't just analyze and recommend—you will own initiatives from start to finish. This means diving deep into data to develop compelling strategies, communicating those findings to senior executives, and then working hands‑on with technical teams and partners to drive implementation and ensure real-world impact. This role sits within our broader T/PgM (Technical/Program Management) organization serving the CPTO. Operating with scale and speed, our world‑class team is just getting started.

• Solve critical challenges by leading analytical deep dives into user needs, competitive landscapes, and financial models to develop actionable recommendations.
• Build the future by owning the business rationale for launching new use cases or incubating new product areas.
• Influence strategy by communicating your findings and recommendations persuasively to senior management and the wider organization.
• Execute with autonomy on ‘special projects’ that enhance organizational efficiency and accelerate decision‑making.

• A degree in Computer Science, AI, Engineering, or a related technical field.
• ~2 years of work experience in a highly analytical and strategic role such as management consulting, investment banking, business operations, or a similar function.
• A proven track record of solving ambiguous problems with exceptional analytical skills, business judgment, and innovative thinking.
• Demonstrated ability to build strong relationships and communicate effectively with both technical and executive stakeholders.
• A strong plus is entrepreneurial experience in a high‑growth startup or technology company, showcasing your ability to thrive in a fast‑paced environment.

As part of our commitment to fostering a diverse and inclusive workplace, we invite applicants to voluntarily provide gender and ethnicity information. This data is for internal reporting only, kept confidential, and has no impact on hiring decisions. Sharing is completely optional — your application will be considered equally whether or not you provide this information.

Corporate Services - Information Technology - Experienced Professional

At AlixPartners, we solve the most complex and critical challenges by moving quickly from analysis to action when it really matters; creating value that has a lasting impact on companies, their people, and the communities they serve. By understanding, respecting, and honoring the needs of our employees, clients, and communities, AlixPartners actively promotes an inclusive environment. We strongly believe in the value that diversity brings to our experiences and are committed to the perpetual enhancements of initiatives, policies, and practices. We hold ourselves accountable by providing the space for authenticity, growth, and equity for everyone.

AlixPartners has embraced a hybrid work model to provide flexibility and support our employees’ work-life integration. Our hybrid model combines a mix of in-person (at client site or AlixPartners office) and remote working. Travel is part of this position, but the frequency may vary based on client, team, and individual circumstances.

What you’ll do

• Provide onsite and remote engineering and support for Client Technology Operations & Data Services, including managing the servers, storage, systems monitoring, data replication, as well as the specialized software applications for AlixPartners business units. May set up, install, and upgrade hardware, software, and peripheral equipment.
• Participate in the design, configuration, build, implementation, and maintenance of computer servers, operating systems, related hardware and peripherals, and specific application software. Analyze current server and related system architectures to design and implement improvements for increased functionality, reliability, and performance.
• Maintain the integrity of the servers, applications, and databases upon which the business unit relies for uninterrupted business operations.
• Design, configure, build, and maintain computer servers and specific software applications and services.
• Analyze server and application architecture and configurations, as well as the SAN/Storage solution, and reconfigures systems and data for optimal performance.
• Run and monitor performance queries; design and implement testing routines to identify and resolve (de-bug) conflicts and potential operating malfunctions, using the enterprise monitoring solution and other utilities.
• Troubleshoot and resolve malfunctions with systems, operating platform/database interfaces, servers, configurations, and related equipment; escalate to other technology support resources as needed.
• Schedule, communicate, perform, and monitor regular and ad-hoc systems maintenance activities within the defined policies and processes.
• Confer with the team and other AlixPartners IT resources to identify business unit needs, and with consultants and vendors regarding systems maintenance and upgrades/enhancements.
• Estimate time and resources needed for projects and participate in the development of project schedules.
• Administer systems security and assign appropriate access privileges to end-users.
• Participate in the creation (or modification) of documentation activities related to system design, configuration, operation, and support policies and procedures.
• Resolve operational problems within the defined schedules and service level agreements.
• Additional responsibilities as identified. This description is not designed to encompass a comprehensive listing of required activities, duties, or responsibilities.

What you’ll need

• Minimum four (4) years’ experience supporting computer networks and systems, including broad knowledge of security, applications, and infrastructure.
• Bachelor’s degree in Computer Science or Management Information Systems, or a mix of education and work experience demonstrating superior skills and accomplishments.
• Certifications: A+, Network+, HDI, ITIL preferred.
• Familiarity with Microsoft Windows Server OS (W2k08/W2k12/W2k16); MCSE Certification.
• Experience in large support operations, with experience in a 24x7x365 service delivery model supporting mission-critical business operations.
• Knowledge of Active Directory and group policy; prefer experience with Microsoft Distributed Files Services (DFS).
• Experience with enterprise monitoring solutions; Indicative preferred; SCOM, SCCM or other equivalent solutions considered.
• Experience with supporting the daily operations and management of Two Factor Authentication solutions; prefer experience with DUO.
• Effective communication skills and the ability to rapidly record information verbatim are important.
• Effective time management with the ability to prioritize and meet deadlines sometimes in urgent situations.
• Ability to work independently as well as part of a team.
• Excellent written and verbal communication skills in English.
• You will have a work permit for UAE and Saudi or be able to obtain such (administrative support will be provided by AlixPartners to obtain permits); in principle, ability to obtain work permit to travel and work across EU.
• Willingness to work outside of normal business hours, and as unique projects/needs arise, including weekends and holidays for the team to provide 24x7 coverage.
• Ability to work full time in an office and remote environment; physically able to sit/stand at a computer and work in front of a computer screen for significant portions of the workday.
• Must become familiar with, and promote and abide by, our Core Values as defined by the AlixPartners’ Code of Conduct and foster an inclusive environment with people at all levels of an organization.

The firm offers market-leading benefits that provide flexible options to support our employee’s needs including health benefits to help prioritize their physical and emotional well-being, time-off policies to help recharge and financial/retirement benefits that offer income protection and support long-term planning.

The benefit type and level differ per location.