2 857 Operations Leaders jobs in the United Arab Emirates

Operations Lead (Fintech)

We are a fast-growing Fintech Company operating across Asia, EMEA and the global region.

We are seeking an
Operations Lead
to drive the growth and execution of digital financial products across multiple markets. This role combines team leadership, operational excellence, and cross-functional collaboration, with a strong focus on scaling processes and supporting product expansion.

Responsibilities

• Lead and develop a small team delivering operational support for digital financial products.
• Collaborate with product, compliance, risk, and marketing teams to ensure smooth launches and ongoing improvements.
• Manage multi-regional operations, ensuring alignment and consistency across diverse markets.
• Support business growth initiatives, including user acquisition and campaign execution.
• Enhance operational processes, SOPs, and risk frameworks to enable scalability.

Requirements

• 5+ years of experience in crypto, fintech, payments, internet, digital finance, lending, digital loan or P2P space.
• Proven track record leading teams and coordinating across multiple geographies.
• Strong operational workflow and project management expertise.
• Exposure to compliance, risk management, or fraud monitoring.
• Excellent communication and stakeholder engagement skills.

Hey we're Squirrel

We're building the world's best financial literacy platform for students- turning school life into a real-world economy where students earn, save, spend, and invest money that actually matters.

We're working with schools, governments, and corporates across the region, and driving the financial literacy revolution. But we need someone brilliant to help us deliver on all fronts.

The Role: Operations Lead (aka:the engine behind great delivery)

We're looking for someone highly organised, detail-obsessed, startup-loving, and up for being a key figure in building this business. You'll be part project manager, part operations guru, part right hand to the founder.

You'll work across proposals, pitch decks, delivery plans, CRM systems, client relationships, internal ops, and processes- helping keep this rocketship heading in the right direction. If you love checklists, structure, systems, and seeing things through from idea to done, this might just be your dream role.

This isn't a 'stay in your lane' kind of job. You'll be across the whole business building systems, improving delivery, solving problems, and helping us scale.

Responsibilities

Project & Delivery Management

• Own timelines, to-do lists, and milestones across our biggest projects
• Keep teams aligned and things moving from client onboarding to school launches
• Track KPIs and make sure nothing falls through the cracks

Builds Systems & Processes

• Set up internal workflows, SOPs, dashboards, and docs that actually work
• Spot inefficiencies and fix them before they become problems
• Create playbooks we can scale with

Proposals, Decks and Docs

• Co-write proposals, pitch decks and reports with the team
• Make sure what we send out is quality
• Bring structure to chaos when ideas are flying around

Client Experience & CRM

• Manage our CRM (Zoho) and ensure client data, tasks and automations are tight
• Track lead journeys and client touchpoints
• Help our partners feel confident, looked after, and excited to work with us

Communication & Coordination

• Be the calm voice and sharp brain in a fast-moving team
• Write follow-up emails, internal updates, and meeting notes that keep everyone clear
• Represent Squirrel with professionalism and warmth in client calls

Strategy & Support

• Join high-level conversations about how we grow and what we prioritise
• Help us track performance, meet KPIs and improve execution
• Be the person the founder can count on to turn ideas into outcomes

Who you are:

• You thrive in the fast pace (and occasional chaos) of startup life and wouldn't have it any other way.
• You're a team player who supports others, shares credit, and gets stuck in wherever needed.
• You love building systems that make things smoother, faster, and more scalable.
• You have high standards and care deeply about the quality of everything you produce proposals, pitch decks, internal docs, all of it.
• You spot the details others miss (yes, the double space and the slightly misaligned heading bother you too).
• You get things done. You follow through, stay on top of priorities, and don't let balls drop.
• You're a clear communicator-written, verbal, in person, on Slack, or in a deck.
• You're confident in meetings, good with clients, and calm under pressure.
• Most of all, you're passionate about our mission- and excited to help build something that matters.

Qualifications

• We're not fussed about your degree- we're looking for rockstars at what they do and are reliable, and committed.
• You have
  2–5 years
  of experience in operations, project management, consulting, or startup roles.
• You're
  based in the UAE
  and ready to work closely with our team in Abu Dhabi

Job Summary:

We are seeking a seasoned professional to lead our Delivery Station team as an Area Manager. The ideal candidate will have expertise in day-to-day operations management, leadership development, and performance optimization.

Monitor and manage the daily operations for Shipa Ecommerce end-to-end from the time data is received in Parcel Management module all the way to delivery and invoicing to clients. This job excludes payments, receivables, and payables.

• Oversee day-to-day operations of courier and logistics services, ensuring timely and accurate delivery of e-commerce packages
• Manage hub/warehouse operations, including inbound/outbound package handling, sorting, and dispatch
• Draft SOPs and work with Tech team on drafting system operations requirement and improving user experience on Shipa Ecommerce systems
• Supervise last-mile delivery execution and optimize delivery routes for cost-efficiency and speed
• Coordinate with Tech team, clients, vendors, and finance team to ensure service level agreements (SLAs) are met
• Train, and manage delivery associates, drivers, and operations support staff
• Monitor performance metrics and implement improvement plans
• Utilize logistics software and tracking tools to manage orders, shipments, and fleet movement
• Ensure compliance with safety, legal, and company standards in all operations
• Identify operational gaps and lead process improvement initiatives
• Prepare reports and analytics for senior management, highlighting performance trends and operational KPIs

• Bachelor's degree in Industrial Engineering, Supply Chain Management, Business Administration, Logistics, or a related field (MBA is a plus)
• 5-7 years of experience in courier/logistics operations, preferably in the e-commerce sector
• Familiarity with e-commerce platforms and integration processes
• Experience with route optimization and fleet management technologies
• Knowledge of local and regional logistics regulations

• Technical : E-commerce Platform Proficiency
• Technical : Data Analysis and Reporting
• Technical : Customer Service Management
• Technical : Proficiency in logistics management systems and tools
• Technical : Proven experience in last-mile delivery and hub operations
• Technical : Excellent problem-solving and analytical abilities
• Behavioral : Teamwork and Collaboration
• Behavioral : Strong communication and stakeholder management skill
• Behavioral : Quality and Results focused
• Behavioral : Learning Agility
• Behavioral : Business Acumen
• Behavioral : Strategic Thinking
• Behavioral : Adaptability and Flexibility
• Behavioral : Negotiation and influence
• Behavioral : Emotional Intelligence
• Behavioral : Decision Making

We are a fast-growing fintech firm delivering innovative digital financial solutions across both APAC and Europe. Through secure, scalable infrastructure and advanced APIs, we enable seamless payments, multi-currency transactions, embedded banking, and cross-border remittances. Our localized strategies and agile deployment empower businesses and consumers alike with tailored, compliant services. With momentum accelerating across diverse markets, we are forging strategic partnerships and expanding our reach—united by a mission to redefine finance through accessible, intelligent, and truly borderless solutions.

We are looking for a proactive and driven Operations Lead to oversee and scale our operations. This role is ideal for someone with a solid background in team leadership, project execution, and cross-functional coordination-with an understanding of marketing mechanics, risk control principles and product operations and multi-regional operations. While crypto experience is a plus, it's not required. We value structured thinkers who can build and improve operational processes and support product growth.

• Lead a small, high-performing team focused on product operations
• Collaborate with product, risk, compliance, and marketing teams to support new launches and optimize ongoing operations.
• Drive execution of growth campaigns and user acquisition initiatives in collaboration with marketing.
• Coordinate multi-regional operations and ensure process consistency across diverse geographies and user bases.
• Oversee risk monitoring processes, working with internal stakeholders to optimise the risk strategies.
• Manage and continuously improve internal processes, SOPs, and tooling for better scalability. Track and report performance metrics, ensuring high operational standards and user satisfaction.

• Proven experience leading teams (3-10 people), ideally in tech, fintech, or digital operations environments.
• Hands-on experience working with regional teams or operating products across multiple countries/markets.
• Strong understanding of operational workflows and project management best practices.
• Exposure to marketing or campaign support (growth, user engagement, market launches).
• Familiarity with risk mitigation strategies or compliance coordination is a plus.
• Excellent communication and cross-functional collaboration skills.
• Analytical mindset with a bias toward structured execution.
• Comfortable in a fast-paced, evolving environment.

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Monitor and manage the daily operations for Shipa Ecommerce end-to-end from the time data is received in Parcel Management module all the way to delivery and invoicing to clients.This job excludes payments, receivables, and payables.

Your Responsibilities:

• Oversee day-to-day operations of courier and logistics services, ensuring timely and accurate delivery of e-commerce packages
• Manage hub/warehouse operations, including inbound/outbound package handling, sorting, and dispatch
• Draft SOPs and work with Tech team on drafting system operations requirement and improving user experience on Shipa Ecommerce systems
• Supervise last-mile delivery execution and optimize delivery routes for cost-efficiency and speed
• Coordinate with Tech team, clients, vendors, and finance team to ensure service level agreements (SLAs) are met
• Train, and manage delivery associates, drivers, and operations support staff
• Monitor performance metrics and implement improvement plans
• Utilize logistics software and tracking tools to manage orders, shipments, and fleet movement
• Ensure compliance with safety, legal, and company standards in all operations
• Identify operational gaps and lead process improvement initiatives
• Prepare reports and analytics for senior management, highlighting performance trends and operational KPIs
  
  

• Bachelor's degree in Industrial Engineering, Supply Chain Management, Business Administration, Logistics, or a related field (MBA is a plus)
• 5-7 years of experience in courier/logistics operations, preferably in the e-commerce sector
• Familiarity with e-commerce platforms and integration processes
• Experience with route optimization and fleet management technologies
• Knowledge of local and regional logistics regulations
  
  

• E-commerce Platform Proficiency
• Data Analysis and Reporting
• Customer Service Management
• Proficiency in logistics management systems and tools
• Proven experience in last-mile delivery and hub operations
• Excellent problem-solving and analytical abilities
  
  

• Teamwork and Collaboration
• Strong communication and stakeholder management skill
• Quality and Results focused
• Learning Agility
• Business Acumen
• Strategic Thinking
• Adaptability and Flexibility
• Negotiation and influence
• Emotional Intelligence
• Decision Making

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Supply Chain
• Industries IT Services and IT Consulting

Referrals increase your chances of interviewing at Shipa by 2x

Dubai, Dubai, United Arab Emirates 7 hours ago

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Join to apply for the Operations Lead role at TALENTMATE

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Operations is the heart and soul of everything Amazon does. It is thanks to effective operations that items are processed and dispatched to our customers on time. Being an Operations Lead/Supervisor gives you the chance to see how all the different parts of operations work and play a role in making sure everything runs smoothly.

• Be the first point of contact for team members during their shift and help them follow the processes that managers have put in place
• Act in a hands-on role to use the tools and systems that support operations success
• Measure and monitor workflows, track onsite performance, and provide shift information to frontline management to ensure operational excellence across shifts
• Support and train employees to deliver great service and supervise them in their daily tasks
• Support the Shift/Area Manager with projects to improve processes, cultivate a safe working environment, and increase workforce engagement
• Collaborate with other departments to address common issues or support needs in areas of key performance
• Use data analysis to identify ways to optimise safety, quality and productivity

You'll be based in one of our operational sites and support your Shift/Area Manager to carry out the plan for the shift. This includes pre-shift team briefings and monitoring procedures to ensure safety, quality processes, and adherence to the daily priority plan.

You may escalate issues to your manager, and at times you'll be the most senior person on shift, providing direction to complete tasks. You'll also help plan shifts to ensure adequate staffing during peak times.

• 1+ years of Microsoft Office products and applications experience
• High school or equivalent
• Ability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Advanced proficiency in local language in both written and verbal communication
• Experience with data analytics and using metrics to identify problems
• Experience with MS Office (Word, Excel, Outlook) in a professional environment

• Experience in Lean, Six Sigma and Kaizen techniques
• Experience with supporting tools (e.g., Minitab, JMP, MS Excel and MS Access)

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Company - Q-Express Documents Transport

Job ID: A

Role Level: Mid-Level

Work Type: Full-Time

Country: United Arab Emirates

City: Dubai

Company Website:

Job Function: Supply Chain & Logistics

Industries: IT Services and IT Consulting

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The Mechanical Operations Lead is a critical role within our organization, responsible for overseeing the mechanical maintenance of our industrial facilities.

The successful candidate will have a strong background in mechanical engineering, with a minimum of 3-5 years experience in a similar role. They will be responsible for managing a team of technicians and engineers to ensure the smooth operation of our plant's mechanical systems.

• Bachelor's degree in Mechanical Engineering or a related field
• Minimum 3-5 years experience in a mechanical maintenance role, preferably in an industrial setting
• Strong leadership and management skills, with the ability to motivate and direct a team
• Solid knowledge of mechanical systems and equipment, including power generation and distribution
• Ability to read and interpret technical drawings and manuals

• Competitive salary and benefits package
• Opportunities for professional growth and development
• A dynamic and supportive work environment

• Familiarity with GRP piping and MS Office software

We are committed to creating a diverse and inclusive workplace culture, and we welcome applications from qualified candidates who reflect the communities we serve.