2 517 Operations Leaders jobs in the United Arab Emirates

Hey we're Squirrel

We're building the world's best financial literacy platform for students- turning school life into a real-world economy where students earn, save, spend, and invest money that actually matters.

We're working with schools, governments, and corporates across the region, and driving the financial literacy revolution. But we need someone brilliant to help us deliver on all fronts.

The Role: Operations Lead (aka:the engine behind great delivery)

We're looking for someone highly organised, detail-obsessed, startup-loving, and up for being a key figure in building this business. You'll be part project manager, part operations guru, part right hand to the founder.

You'll work across proposals, pitch decks, delivery plans, CRM systems, client relationships, internal ops, and processes- helping keep this rocketship heading in the right direction. If you love checklists, structure, systems, and seeing things through from idea to done, this might just be your dream role.

This isn't a 'stay in your lane' kind of job. You'll be across the whole business building systems, improving delivery, solving problems, and helping us scale.

Responsibilities

Project & Delivery Management

• Own timelines, to-do lists, and milestones across our biggest projects
• Keep teams aligned and things moving from client onboarding to school launches
• Track KPIs and make sure nothing falls through the cracks

Builds Systems & Processes

• Set up internal workflows, SOPs, dashboards, and docs that actually work
• Spot inefficiencies and fix them before they become problems
• Create playbooks we can scale with

Proposals, Decks and Docs

• Co-write proposals, pitch decks and reports with the team
• Make sure what we send out is quality
• Bring structure to chaos when ideas are flying around

Client Experience & CRM

• Manage our CRM (Zoho) and ensure client data, tasks and automations are tight
• Track lead journeys and client touchpoints
• Help our partners feel confident, looked after, and excited to work with us

Communication & Coordination

• Be the calm voice and sharp brain in a fast-moving team
• Write follow-up emails, internal updates, and meeting notes that keep everyone clear
• Represent Squirrel with professionalism and warmth in client calls

Strategy & Support

• Join high-level conversations about how we grow and what we prioritise
• Help us track performance, meet KPIs and improve execution
• Be the person the founder can count on to turn ideas into outcomes

Who you are:

• You thrive in the fast pace (and occasional chaos) of startup life and wouldn't have it any other way.
• You're a team player who supports others, shares credit, and gets stuck in wherever needed.
• You love building systems that make things smoother, faster, and more scalable.
• You have high standards and care deeply about the quality of everything you produce proposals, pitch decks, internal docs, all of it.
• You spot the details others miss (yes, the double space and the slightly misaligned heading bother you too).
• You get things done. You follow through, stay on top of priorities, and don't let balls drop.
• You're a clear communicator-written, verbal, in person, on Slack, or in a deck.
• You're confident in meetings, good with clients, and calm under pressure.
• Most of all, you're passionate about our mission- and excited to help build something that matters.

Qualifications

• We're not fussed about your degree- we're looking for rockstars at what they do and are reliable, and committed.
• You have
  2–5 years
  of experience in operations, project management, consulting, or startup roles.
• You're
  based in the UAE
  and ready to work closely with our team in Abu Dhabi

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Monitor and manage the daily operations for Shipa Ecommerce end-to-end from the time data is received in Parcel Management module all the way to delivery and invoicing to clients.This job excludes payments, receivables, and payables.
Your Responsibilities:

• Oversee day-to-day operations of courier and logistics services, ensuring timely and accurate delivery of e-commerce packages
• Manage hub/warehouse operations, including inbound/outbound package handling, sorting, and dispatch
• Draft SOPs and work with Tech team on drafting system operations requirement and improving user experience on Shipa Ecommerce systems
• Supervise last-mile delivery execution and optimize delivery routes for cost-efficiency and speed
• Coordinate with Tech team, clients, vendors, and finance team to ensure service level agreements (SLAs) are met
• Train, and manage delivery associates, drivers, and operations support staff
• Monitor performance metrics and implement improvement plans
• Utilize logistics software and tracking tools to manage orders, shipments, and fleet movement
• Ensure compliance with safety, legal, and company standards in all operations
• Identify operational gaps and lead process improvement initiatives
• Prepare reports and analytics for senior management, highlighting performance trends and operational KPIs
  

• Bachelor's degree in Industrial Engineering, Supply Chain Management, Business Administration, Logistics, or a related field (MBA is a plus)
• 5-7 years of experience in courier/logistics operations, preferably in the e-commerce sector
• Familiarity with e-commerce platforms and integration processes
• Experience with route optimization and fleet management technologies
• Knowledge of local and regional logistics regulations
  

• E-commerce Platform Proficiency
• Data Analysis and Reporting
• Customer Service Management
• Proficiency in logistics management systems and tools
• Proven experience in last-mile delivery and hub operations
• Excellent problem-solving and analytical abilities
  

• Teamwork and Collaboration
• Strong communication and stakeholder management skill
• Quality and Results focused
• Learning Agility
• Business Acumen
• Strategic Thinking
• Adaptability and Flexibility
• Negotiation and influence
• Emotional Intelligence
• Decision Making

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Supply Chain
• Industries IT Services and IT Consulting

Referrals increase your chances of interviewing at Shipa by 2x

Dubai, Dubai, United Arab Emirates 7 hours ago

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

We are a fast-growing fintech firm delivering innovative digital financial solutions across both APAC and Europe. Through secure, scalable infrastructure and advanced APIs, we enable seamless payments, multi-currency transactions, embedded banking, and cross-border remittances. Our localized strategies and agile deployment empower businesses and consumers alike with tailored, compliant services. With momentum accelerating across diverse markets, we are forging strategic partnerships and expanding our reach—united by a mission to redefine finance through accessible, intelligent, and truly borderless solutions.

We are looking for a proactive and driven Operations Lead to oversee and scale our operations. This role is ideal for someone with a solid background in team leadership, project execution, and cross-functional coordination-with an understanding of marketing mechanics, risk control principles and product operations and multi-regional operations. While crypto experience is a plus, it's not required. We value structured thinkers who can build and improve operational processes and support product growth.

• Lead a small, high-performing team focused on product operations
• Collaborate with product, risk, compliance, and marketing teams to support new launches and optimize ongoing operations.
• Drive execution of growth campaigns and user acquisition initiatives in collaboration with marketing.
• Coordinate multi-regional operations and ensure process consistency across diverse geographies and user bases.
• Oversee risk monitoring processes, working with internal stakeholders to optimise the risk strategies.
• Manage and continuously improve internal processes, SOPs, and tooling for better scalability. Track and report performance metrics, ensuring high operational standards and user satisfaction.

• Proven experience leading teams (3-10 people), ideally in tech, fintech, or digital operations environments.
• Hands-on experience working with regional teams or operating products across multiple countries/markets.
• Strong understanding of operational workflows and project management best practices.
• Exposure to marketing or campaign support (growth, user engagement, market launches).
• Familiarity with risk mitigation strategies or compliance coordination is a plus.
• Excellent communication and cross-functional collaboration skills.
• Analytical mindset with a bias toward structured execution.
• Comfortable in a fast-paced, evolving environment.

About Us

We're Matchworkers International, a recruitment company connecting thousands of workers annually with life-changing opportunities across Europe and beyond. With rapid international growth ahead, we're looking for an Operations Scale Lead to help us take things to the next level.

Why This Role Matters

This is not a "keep the lights on" job. It's about building a scalable operating engine that powers cross-border recruitment at a global level. You'll be at the heart of transforming processes, teams, and systems — ensuring that operations don't just keep up with growth, but drive it.

What You'll Do

• Design & systemise operations: Develop and document SOPs that make high-volume recruitment and immigration processes repeatable, reliable, and scalable.
• Champion automation & tooling: Leverage CRM, ATS, and digital tools to remove manual bottlenecks and drive efficiency across the candidate journey.
• Scale teams & performance: Lead and grow teams — from recruiters to immigration specialists — equipping them with KPIs, dashboards, and playbooks that deliver consistent results.
• Cross-functional leadership: Act as the connector between recruitment, immigration, finance, and business development — ensuring seamless communication and execution.
• Governance & compliance: Maintain operational rigour and compliance across every stage, from candidate screening through to visa approvals.
• Data-driven decision making: Build reporting frameworks and operational analytics to spot bottlenecks, forecast needs, and keep leadership informed.
• Continuous improvement: Identify process gaps, deploy automation, and create scalable systems that evolve with international growth.

Who You Are

• A systems thinker who thrives on creating clarity out of complexity.
• A proven operations leader with experience in recruitment, outsourcing, or other high-volume, fast-growth environments.
• Comfortable rolling up your sleeves in the detail while keeping sight of the big-picture strategy.
• Skilled in process design, digital tools, and automation — ideally with hands-on experience implementing CRM or workflow systems.
• Excited by the challenge of international expansion, cross-border compliance, and multicultural teamwork.

Were expanding our team within Amazon Operations If you're interested in joining a business where you can have fun, achieve amazing results, and put smiles on peoples faces, this could be be the role for you.

• Create and cultivate a safe working environment by identifying safety opportunities across your work area
• Supervise and train our Associates to help deliver the best service for our customers
• Ensure that customer orders are fulfilled in line with quality and safety guidelines
• Continuously provide critical shift-related information to frontline management and operators
• Adjust labor allocation throughout your shifts to meet and exceed plans and forecasts
• Engage with support functions and other departments to address common issues or needs in key areas of performance, e.g., process area readiness, 5S, safety training
• Help solve logistics and supply chain opportunities through data analysis, innovation, and process optimization

Since our beginnings in 1995, Amazon has been pushing the boundaries of possible, exploring successful new business lines, pushing our technology and processes to get the very quickest delivery times for our customers, and delivering record volumes. Amazon has achieved incredible feats in defining industries.

Our journey to become the Earth's most customer-centric company is full of exciting innovation, pace, and change. From the second an order is placed online to the seamless coordination of that order behind the scenes, we strive to stay agile, fluid, and intentional in what we do. Our employees move this business forward, and hiring great people allows us to continually set records.

Come and join us in building our future

• 1 year of Microsoft Office products and applications experience
• High school diploma or equivalent
• Ability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Ability to lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach
• Work 40 hours/week and overtime as required
• 1 year of Amazon Amnesty Floor Monitoring experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit (link). If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Operations is the heart and soul of everything Amazon does. It is thanks to effective operations that items are processed and dispatched to our customers on time. Being an Operations Lead/Supervisor gives you the chance to see how all the different parts of operations work and play a role in making sure everything runs smoothly.

You'll be the first point of contact for team members during their shift and help them follow the processes that managers have put in place. This is a hands-on role, which will give you experience in using the tools and systems that make our operations successful.

• Measure and monitor workflows, track onsite performance, and provide important shift information to frontline management to ensure operational excellence across shifts
• Support and train employees to deliver great service and supervise them in their daily tasks
• Support the Shift/Area Manager with projects to improve processes, cultivate a safe working environment, and increase workforce engagement
• Work with other departments to find solutions to address common issues or support needs in areas of key performance
• Use data analysis to identify ways to optimise safety, quality and productivity

As an Operations Lead/Supervisor, you'll be based in one of our operational sites. You'll support your Shift/Area Manager to carry out the plan for the shift. That will involve helping with pre-shift meetings with your team and monitoring procedures to make sure everyone is following safety rules, quality processes, and the priority plan for the day.

You'll escalate any issues you spot to your manager, but sometimes you'll be the most senior person on shift and will give people the direction they need to complete their tasks. At other times, you'll support your Shift/Area Manager in planning shifts to make sure you have enough team members working during peak times.

• 1+ years of Microsoft Office products and applications experience
• High school or equivalent
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Advanced proficiency in local language in both written and verbal communication
• Relevant experience working with data analytics and using these metrics to identify problems
• Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment

• Experience in Lean, Six Sigma and Kaizen techniques
• Experience with supporting tools (e.g., Minitab, JMP, MS Excel and MS Access)

Note: Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit the accommodations page for more information. If the country/region isn't listed, please contact your Recruiting Partner.

Company - Q-Express Documents Transport

Job ID: A

Binance is a leading global blockchain ecosystem behind the world's largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 250 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.

Are you ready to revolutionize the way people transact and manage their finances? The Binance Pay & Card team is on a mission to transform digital payments with our cutting-edge crypto payment solutions. Join us and be part of a dynamic team that's driving the future of financial technology, making crypto transactions seamless and accessible for everyone.

• Lead, project manage and launch Card/Pay projects to success with internal and external stakeholders
• Oversee and improve all operational processes and activities
• Ensure compliance with regulatory requirements and industry standards
• Work with internal and external stakeholders to monitor and analyze card operations performance metrics
• Manage vendor relationships and contracts related to card production and services while ensuring SLAs are met
• Handle escalated issues and complex cases related to card operations
• Ensure all card dispute operations are resolved in a timely fashion
• Ensure settlements and reconciliation are setup accurately
• Support all operations post project live with relevant stakeholders

• 8-10 years of relevant operations experience
• Experience in the card/payments domain
• Experience working with global teams including (product, customer service, tech, risk, and finance)
• Proven experience managing vendor relationships

Why Binance

• Shape the future with the world's leading blockchain ecosystem

• Collaborate with world-class talent in a user-centric global organization with a flat structure

• Tackle unique, fast-paced projects with autonomy in an innovative environment

• Thrive in a results-driven workplace with opportunities for career growth and continuous learning

• Competitive salary and company benefits

• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)

Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.

By submitting a job application, you confirm that you have read and agree to our Candidate Privacy Notice .

Description

Operations is the heart and soul of everything Amazon does. It is thanks to effective operations that items are processed and dispatched to our customers on time. Being an Operations Lead/Supervisor gives you the chance to see how all the different parts of operations work and play a role in making sure everything runs smoothly.

You'll be the first point of contact for team members during their shift and help them follow the processes that your managers have put in place. This is a hands-on role, which will give you experience in using the tools and systems that make our operations successful.

Measure and monitor workflows, track onsite performance, and provide important shift information to frontline management to ensure operational excellence across shifts

Support and train employees to deliver great service and supervise them in their daily tasks

Support the Shift/Area Manager with projects to improve processes, cultivate a safe working environment, and increase workforce engagement

Work with other departments to find solutions to address common issues or support needs in areas of key performance

Use data analysis to identify ways to optimise safety, quality and productivity

As an Operations Lead/Supervisor, you'll be based in one of our operational sites. You'll support your Shift/Area Manager to carry out the plan for the shift. That will involve helping with pre-shift meetings with your team and monitoring procedures to make sure everyone is following safety rules, quality processes, and the priority plan for the day.

You'll escalate any issues you spot to your manager, but sometimes you'll be the most senior person on shift and will give people the direction they need to complete their tasks. At other times, you'll support your Shift/Area Manager in planning shifts to make sure you have enough team members working during peak times.

• 1+ years of Microsoft Office products and applications experience
• High school or equivalent
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Advanced proficiency in local language in both written and verbal communication
• Relevant experience working with data analytics and using these metrics to identify problems
• Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment

• Experience in Lean, Six Sigma and Kaizen techniques
• Experience with supporting tools (e.g., Minitab, JMP, MS Excel and MS Access)

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.