533 Operations jobs in Abu Dhabi

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At Miral Experiences, we don’t just create jobs — we create extraordinary moments. As part of the visionary Miral Group, we bring to life some of the world’s most iconic attractions, including Ferrari World Abu Dhabi, Warner Bros. World Abu Dhabi, Yas Waterworld, and SeaWorld Yas Island.

We are passionate about delivering unforgettable guest experiences and shaping the future of leisure and entertainment in the UAE. Our team is made up of innovators, doers, and dreamers who thrive in a dynamic, inclusive, and purpose-driven environment.

If you're looking to be part of something bigger — where your work directly contributes to memorable experiences for millions — then Miral Experiences is the place for you.

Role Overview

Miral Experiences is seeking a detail-oriented and results-driven Senior Process Improvement Project Manager to join the Internal Compliance team. This role is critical in ensuring timely and effective implementation of actions stemming from compliance reviews and fraud investigations. The ideal candidate will work cross-functionally with department heads, compliance teams, and external auditors to drive accountability, mitigate risks, and enhance operational integrity.

Key Responsibilities

• Track and monitor all recommendations related to non-compliance and fraud
• Identify root causes and collaborate with department heads to implement corrective actions
• Develop realistic and effective action plans aligned with policies and procedures
• Lead or participate in steering committees to ensure timely delivery of complex initiatives
• Prepare progress reports for internal and external stakeholders
• Collaborate closely with the Senior Director to monitor and report on team deliverables

Qualifications & Experience

Education

• Essential: Bachelor’s degree in a relevant field
• Desirable: Six Sigma Green or Black Belt

Experience

• Essential: 8–10 years of experience in any industry, ideally in an audit environment
• Desirable: Experience in risk management, compliance, or internal audit
• Strong attention to detail and organizational skills
• Exceptional time and work management
• Excellent presentation and communication skills (written and verbal)
• Conflict resolution and relationship development
• Strategic thinking and ability to build effective partnerships
• Proficiency in MS Word, Excel, PowerPoint, and Visio
• Experience leading teams or cross-functional initiatives

Ready to Make an Impact?

If you're passionate about people, service, and creating a workplace where colleagues feel supported and valued — we’d love to hear from you. Apply now and take the next step in your career with Miral Experiences — where your work helps shape unforgettable moments every day.

• Seniority levelNot Applicable

• Employment typeFull-time

• Job functionLegal, Project Management, and Strategy/Planning
• IndustriesEntertainment Providers

Referrals increase your chances of interviewing at Miral Experiences by 2x

Get notified about new Process Improvement Project Manager jobs in Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates.

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 1 month ago

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates AED17,000.00-AED18,000.00 2 months ago

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 3 days ago

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 5 months ago

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Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 6 months ago

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Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 11 months ago

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 11 months ago

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Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 9 months ago

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 6 months ago

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Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 11 months ago

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Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 9 months ago

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 6 days ago

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 1 day ago

Abu Dhabi Emirate, United Arab Emirates 4 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Get AI-powered advice on this job and more exclusive features.

At Miral Experiences, we don't just create jobs — we create extraordinary moments. As part of the visionary Miral Group, we bring to life some of the world's most iconic attractions, including Ferrari World Abu Dhabi, Warner Bros. World Abu Dhabi, Yas Waterworld, and SeaWorld Yas Island.

We are passionate about delivering unforgettable guest experiences and shaping the future of leisure and entertainment in the UAE. Our team is made up of innovators, doers, and dreamers who thrive in a dynamic, inclusive, and purpose-driven environment.

If you're looking to be part of something bigger — where your work directly contributes to memorable experiences for millions — then Miral Experiences is the place for you.

Role Overview

Miral Experiences is seeking a detail-oriented and results-driven Senior Process Improvement Project Manager to join the Internal Compliance team. This role is critical in ensuring timely and effective implementation of actions stemming from compliance reviews and fraud investigations. The ideal candidate will work cross-functionally with department heads, compliance teams, and external auditors to drive accountability, mitigate risks, and enhance operational integrity.

Key Responsibilities

• Track and monitor all recommendations related to non-compliance and fraud
• Identify root causes and collaborate with department heads to implement corrective actions
• Develop realistic and effective action plans aligned with policies and procedures
• Lead or participate in steering committees to ensure timely delivery of complex initiatives
• Prepare progress reports for internal and external stakeholders
• Collaborate closely with the Senior Director to monitor and report on team deliverables

Qualifications & Experience

Education

• Essential: Bachelor's degree in a relevant field
• Desirable: Six Sigma Green or Black Belt

Experience

• Essential: 8–10 years of experience in any industry, ideally in an audit environment
• Desirable: Experience in risk management, compliance, or internal audit
• Strong attention to detail and organizational skills
• Exceptional time and work management
• Excellent presentation and communication skills (written and verbal)
• Conflict resolution and relationship development
• Strategic thinking and ability to build effective partnerships
• Proficiency in MS Word, Excel, PowerPoint, and Visio
• Experience leading teams or cross-functional initiatives

Ready to Make an Impact?

If you're passionate about people, service, and creating a workplace where colleagues feel supported and valued — we'd love to hear from you. Apply now and take the next step in your career with Miral Experiences — where your work helps shape unforgettable moments every day.

• Seniority level Not Applicable

• Employment type Full-time

• Job function Legal, Project Management, and Strategy/Planning
• Industries Entertainment Providers

Referrals increase your chances of interviewing at Miral Experiences by 2x

Get notified about new Process Improvement Project Manager jobs in Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates.

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 1 month ago

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates AED17,000.00-AED18,000.00 2 months ago

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 3 days ago

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 5 months ago

Abu Dhabi Emirate, United Arab Emirates 1 week ago

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 1 month ago

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 1 year ago

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 1 day ago

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Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 11 months ago

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Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 3 months ago

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 3 months ago

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Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 7 months ago

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 11 months ago

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 1 month ago

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 9 months ago

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 6 days ago

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 1 day ago

Abu Dhabi Emirate, United Arab Emirates 4 weeks ago

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

The role of Policy Administrator is a dynamic opportunity to work with multiple systems and processes to drive business success. This includes enrolling, endorsing or renewing members end-to-end by verifying required documents and making informed decisions on member eligibility, fine calculations, coverage periods, etc.

This role requires the ability to register and process applications, issue policies, create members and generate invoices while ensuring quality and compliance standards as per regulatory guidelines for various business scenarios.

A successful candidate will meet and exceed daily, weekly, monthly productivity and TAT targets, participate in regular quizzes and demonstrate a strong understanding of provided checklists and guidelines to achieve quality targets in daily activities.

• Bachelor's degree or higher qualification
• Diploma or higher degree in any field preferred
• Excellent written and spoken English skills; knowledge of Arabic language an asset

This role has a basic skill set required to perform routine tasks within simple processes but lacks program/product specific knowledge.

We are seeking a detail-oriented and highly organized professional to support daily business operations in our projects and Support Services Department.

The ideal candidate is proactive, resourceful, and adept at multitasking in a fast-paced environment.

1. Manage operational schedules, calendars, and workflows to ensure seamless execution of tasks.
2. Prepare and process reports, documentation, and correspondence as needed to maintain transparency and accountability.
3. Maintain accurate records of operational data, contracts, and communications to facilitate informed decision-making.
4. Coordinate Support Services Team activities on a daily basis to guarantee timely completion of tasks.
5. Track all project-related activities with necessary departments and clients to ensure alignment and clarity.
6. Act as a point of contact for operational inquiries and coordinate with cross-functional teams to resolve issues efficiently.
7. Communicate effectively with internal teams, vendors, and clients to ensure alignment and clarity.
8. Assist in coordinating meetings, events, and training sessions to promote knowledge sharing and collaboration.
9. Monitor and track key performance metrics to ensure operational goals are met.
10. Provide support for special projects and initiatives, ensuring timely execution and delivery.

Key Responsibilities:

• Bachelor's degree in information technology, Computer Science, or a related field.
• Proven experience in an administrative or operational support role.
• Excellent organizational and multitasking skills.
• Strong written and verbal communication abilities.
• Attention to detail and a proactive approach to problem-solving.
• Ability to work effectively both independently and within a team.

Job Title: Business Operations Specialist

We are seeking a highly organized and detail-oriented Business Operations Specialist to provide exceptional support, ensure smooth operations, and drive business growth.

• Customer Service: Deliver timely and effective service to internal and external stakeholders, including customers, vendors, and partners.
• Vendor Management: Manage vendor relationships, ensure compliance with standards, and coordinate vendor registration and renewal processes.
• Tendering and Project Awarding: Evaluate tenders, complete the tender vetting process, and communicate results to all parties.
• Complaint Resolution: Accommodate customer complaints, propose solutions, and maintain records of complaint resolution.

• Education: Diploma or Bachelor's Degree from a reputable institution or equivalent professional qualification/experience.
• Experience: Minimum 5 years of relative business experience, preferably in Client Care/Customer Service/Call Centre.

• Personal Development: Opportunities for career advancement and professional growth.
• Collaborative Environment: Work with a dynamic team in a supportive and collaborative environment.

The ideal candidate will possess a strong background in Engineering and Business Management , with a minimum of 6-8 years of experience in contracts and purchasing. They will be responsible for overseeing the operational aspects of a company, including qualification testing, pre-production testing, testing, and quality assurance.

We are seeking a highly organized and proactive Operational Director to oversee the daily operations of our manpower recruitment company.

• Manage day-to-day recruitment operations, ensuring timely and quality delivery to clients.
• Lead and supervise coordinators and support staff.
• Optimize workflows to improve turnaround time, efficiency and candidate quality.
• Coordinate closely with clients to understand manpower requirements and ensure satisfaction.
• Monitor and report key metrics (e.g., placements, pipeline status, TAT).
• Ensure legal compliance and proper documentation in all recruitment activities.
• Liaise with third-party vendors for job portals, background checks etc.
• Troubleshoot operational challenges and provide solutions in real-time.

• Recruitment Workflow Management
• Team Supervision and Support
• Workforce Optimization
• Client Coordination
• Performance Monitoring and Reporting
• Compliance and Documentation
• Vendor Liaison
• Operational Troubleshooting

• Recruitment
• Placement Firm
• Executive Search

• HR
• Human Relations
• Industrial Relations

• Leadership
• Recruitment Workflow Knowledge
• Problem-Solving
• Communication
• Time Management

About us: We are a leading recruitment consultant established in 1988, providing engineering and support staff for Oil & Gas Industries.

As a Sales Support Specialist, you will be responsible for providing administrative support to the sales team, business management, and technical service team. Your key responsibilities will include facilitating the inquiry to order process, coordinating and assessing opportunities, quotations, and price authorizations.

You will work closely with internal and external stakeholders to ensure that all data is correct and up-to-date in the various administrative systems. This includes maintaining intensive contact with the Catalysts Order to Cash team and the price and customer coordinator.

• Facilitate the inquiry to order process by providing administrative support to the sales team, business management, and technical service team.
• Coordinate and assess opportunities, quotations, and price authorizations.
• Maintain intensive contact with the Catalysts Order to Cash team and the price and customer coordinator.

• Bachelor level (commercial and/or logistics) degree.
• At least 5 years of relevant work experience (commercial and/or logistics).
• Insight into the business and business processes preferable in Oil and Gas sector.
• Experience with relevant systems (SAP, Salesforce.com) and MS Office (Excel, Word, PowerPoint, Outlook).

• Competitive compensation package.
• Comprehensive benefits package.
• A diverse array of resources to support your professional and personal growth.

Job Description

The Branch Manager plays a pivotal role in ensuring seamless branch operations, overseeing sales team selection and development, customer service delivery, and driving business growth through strategic initiatives.

Key Responsibilities:

• Manage staffing levels across each department to ensure optimal performance.
• Select, appraise, and develop branch sales staff to enhance overall sales capabilities.
• Maintain high standards of customer service and efficiently handle complaints to drive customer satisfaction.
• Implement transformation initiatives as part of the LEAP program, focusing on customer programs and new roles to boost business growth.
• Develop and execute sales strategies to attract new customers through personal networks and direct sales efforts.
• Monitor and ensure branch performance meets KPI targets for customer segments (excluding Elite Gold).
• Supervise daily retail sales team meetings and weekly service team and full branch meetings to track performance.
• Provide coaching, mentoring, and guidance to all staff members to enhance skills and knowledge.
• Identify training needs and address them to improve product knowledge, system proficiency, and sales skills among staff.
• Maintain satisfactory records on branch reports from internal control, credit examination, and financial audits.
• Review audit and compliance reports and take corrective actions when required.
• Interact with colleagues and complete mandatory trainings to stay updated on company policies and procedures.
• Ensure NPS targets are achieved by representing FAB values and following customer-obsessed methodology.
• Enforce punctuality and attendance among staff members.
• Assign tasks fairly to departments and staff members.
• Act as PML Coordinator for the branch.
• Custodian of Safe Deposit Locker and Cash Vault.

Requirements:

• Proven experience as a Branch Manager or similar role.
• Excellent leadership and communication skills.
• Ability to manage multiple priorities and meet deadlines.
• Strong analytical and problem-solving skills.
• Proficiency in Microsoft Office Suite.

What We Offer:

• Competitive salary and benefits package.
• Ongoing training and development opportunities.
• Collaborative and dynamic work environment.

Other Information:

The successful candidate will be required to pass a background check and obtain any necessary certifications or licenses. We are an equal opportunities employer and welcome applications from diverse candidates.