474 Order Fulfillment jobs in the United Arab Emirates

Job Title: Order Fulfillment Coordinator

The primary objective of this role is to ensure seamless order processing and timely delivery. Key responsibilities include:

1. Responding promptly to customer inquiries through multiple channels.
2. Verifying the accuracy of received orders in the ERP system prior to cutoff time.
3. Conducting regular checks for duplicate, missing, or modified orders.
4. Maintaining close collaboration with Sales, Warehouse, Distribution, and Finance teams to guarantee 100% delivery.
5. Ensuring daily reconciliation between processed orders and those received via email, phone, or fax.
6. Tracking pending orders and coordinating with the distribution team to ensure timely delivery.
7. Investigating and resolving customer queries while escalating issues as necessary.
8. Taking ownership of queries and working proactively to resolve them efficiently.

This role requires a high level of organization, communication, and technical skills. Proficiency in using ERP software, data entry, MS Office, and typing are essential. Additionally, employees should possess good communication and organizational skills, with a strong attention to detail and accuracy.

Diploma or Bachelor's degree in any related field is required. Experience in FMCG industry, especially in order processing, customer service, or data entry, is highly preferred.

Key performance indicators will be measured based on service levels, order accuracy, and customer satisfaction. This role also involves being flexible and willing to work as a reliever for coworkers in both Dubai and Sharjah regions, including assigned shifts as per operational requirements.

Job Summary:

The Overseas Distribution Company is a leading distributor in the international duty-free and travel retail market, offering a wide range of products across various categories.

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• Manage end-to-end order fulfillment for both suppliers and customers, including order entry, tracking, and delivery coordination.

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• Oversee inventory control processes to maintain optimal stock levels and reduce holding costs.

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• Ensure compliance with UAE FTA regulations, including excise tax documentation and reporting for tobacco and alcohol products.

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• Coordinate with finance and banking partners to manage Letters of Credit and ensure timely payment and documentation creation and accuracy.

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• Liaise with logistics partners to ensure timely and cost-effective inbound and outbound shipments.

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• Maintain accurate records in ERP systems for orders, inventory, and compliance documentation.

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• Collaborate with sales, procurement, and warehouse teams to align supply and demand planning.

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• Monitor and report on key performance indicators such as order accuracy, delivery timelines, and inventory turnover.

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About this role:

This is an exciting opportunity for a highly organized and detail-oriented individual to join our team as a Supplier & Customer Order Manager. As a key member of our operations team, you will be responsible for overseeing all inbound and outbound order processes, ensuring seamless coordination between suppliers, customers, and internal teams.

Job Title: Prominent Order Fulfillment Specialist

This is a dynamic and challenging role where every day presents new opportunities for growth.

The Operations Supervisor plays a key role in driving operational excellence and ensuring customer satisfaction by delivering orders efficiently and safely.

• Create and maintain a safe working environment by identifying potential hazards and implementing solutions.
• Lead and develop a high-performing team to deliver exceptional customer service and achieve business objectives.
• Ensure customer orders are fulfilled according to quality and safety standards, and make adjustments as needed to meet or exceed plans and forecasts.
• Communicate effectively with frontline management and operators to ensure seamless execution of operations.
• Analyze data to identify trends and areas for improvement, and implement process optimizations to drive efficiency and productivity.

• Proven experience in managing medium to large teams and driving results through effective leadership.
• Strong analytical skills and ability to make informed decisions based on data analysis.

Our organization values diversity, equity, and inclusion, and we strive to create a workplace culture that supports the well-being and success of all employees.

We believe in empowering our employees to take ownership of their work and contribute to the company's mission and goals. We encourage collaboration, innovation, and continuous learning to drive business success.

Job Overview:

We are seeking an experienced Order Fulfillment Specialist to join our team. As a key member of our warehouse operations, you will play a vital role in ensuring accurate and timely delivery of products.

Key Responsibilities:

• Receive and verify incoming pick orders to ensure accuracy and efficiency.
• Utilize technology to locate products and retrieve orders according to quantity size and other specifications.
• Build and prepare pallets with orders and position them for team members.
• Restock inventory manually or using warehouse equipment to maintain optimal levels.
• Keep detailed records of completed orders and report any malfunctions or issues with equipment.
• Maintain a clean and safe work environment, adhering to health and safety policies and quality standards.

Daily Tasks:

• Daily review and preparation of all entered orders on the system to ensure accuracy and completeness.
• Picking process must be done in accordance with Standard Operating Procedures (SOP).
• Apply First-In-First-Out (FIFO) and First-Expire-First-Out (FEFO) principles during work hours.
• Maintain sections and items in good condition, especially the assigned area from management.
• Edit and arrange the near-expiry report to optimize product rotation.
• Replenish stock from the receiving zone to shelves.
• Organize shelves throughout the picking process to ensure efficient access.
• Minimize loose items and advise superiors to modify packing if necessary.
• Arrange items on pallets in an organized manner to facilitate easy packing and dispatch.
• Follow superiors' and seniors' advice and recommendations.
• Be prepared to follow all management tasks and orders.

Requirements:

• Proven experience as an order picker or similar warehouse role.
• Experience or license in handling forklifts, pallet jacks, and other warehouse equipment.
• Experience with RF devices.
• Able to read and write in English.
• Excellent attention to detail.
• Diligent and punctual.
• Good physical strength and stamina.
• High school diploma or equivalent preferred.

Working Conditions:

This role involves working under various circumstances, including regular evening shifts, weekend work, shift work, working outdoors, and interacting with challenging clients.

Physical Demands:

The job requires standing for extended periods, lifting heavy objects regularly, and performing repetitive tasks with minimal breaks.

Reporting Structure:

This position reports directly to the Supply Chain Manager and Warehouse Supervisor.

Overview

Supply Chain / Procurement Specialist key roll is to manage supplier relationships, Fleet Purchasing & Rental, Maintenance services , spare parts sourcing, and maintain suppliers' selection & evaluation. The Supply Chain / Procurement Specialist shall ensure cost-effective purchasing, timely vehicle maintenance, and smooth coordination with Service Providers, workshops, Car selling agencies and B2B Rental partners.

Key Responsibilities

Source maintenance suppliers and evaluate them including the provided spare parts, works etc.

Negotiate pricing, contracts, and SLAs with Service providers , workshops and B2B Rental partners.

Manage vendor relationships and evaluate supplier performance.

Track deliveries and coordinate with operations to minimize fleet downtime.

Control costs through market benchmarking and procurement analysis.

Maintain accurate procurement records and ensure compliance.

Requirements

Bachelor's degree in Supply Chain, Business, finance or related field.

3–5 years of procurement/supply chain experience (preferably in automotive or Car Rental).

Strong negotiation, vendor management, follow-up and cost-control skills.

Familiarity with fleet maintenance and spare parts sourcing.

Proficiency in ERP/procurement software (preferably Odoo).

About Us:

VITAMASQUES is an international skincare brand which was founded in 2017. We make clean, cruelty free skincare products designed to make you look and feel good. We are a team with an entrepreneurial spirit, growing rapidly and looking for a logistics specialist to join our global team and help us build a great brand.

Supply Chain & E-Commerce Operations Specialist

The
Supply Chain & E-Commerce Operations Specialist
is a critical role that sits at the intersection of supply chain, customer service, and e-commerce operations. You'll support both internal teams and external partners across multiple platforms and warehouses worldwide, ensuring that orders, stock, and shipments flow smoothly while delivering an excellent customer experience.

This role involves working across global time zones (UK, US, and beyond) and requires someone who is detail-oriented, proactive, and comfortable managing multiple moving parts in a fast-paced environment.

Responsibilities

• Manage and troubleshoot orders across
  Shopify, Amazon, TikTok, and Faire
  platforms
• Oversee
  product kitting, listing management, and WMS setup
  for e-commerce platforms
• Reconcile stock between platforms and
  Dynamics 365 ERP
  , ensuring data accuracy
• Handle
  internal stock transfer requests
  and maintain inventory control across UK, US, and international warehouses
• Process internal requests for
  PR, giveaways, and sample stock
• Manage
  B2B orders
  for small, medium, and boutique accounts via Faire and direct sales
• Coordinate and schedule
  stock appointments
  to and from warehouses, including Amazon FBA, TikTok FBT, and other platform fulfilment services
• Act as primary liaison with
  3PL providers
  , ensuring accuracy, efficiency, and service quality in both inbound and outbound shipments
• Track and report on
  daily, weekly, and monthly shipments, costs, and service KPIs
• Provide
  customer support
  across UK and US time zones (Email, TikTok, Amazon) with 24-hour response targets
• Maintain and update
  Helpdesk FAQs, shopper guides, and shipping/returns policies
  in line with localized 3PL operations
• Manage
  packaging materials, dunnage, kitting supplies
  , and other warehouse extras
• Oversee all
  Value-Added Services (VAS)
  , including backend setup, task approval, and coordination with 3PL account managers and third parties

Required Knowledge, Skills, and Abilities

• 2+ years' experience in
  supply chain, logistics, or e-commerce operations
• Hands-on experience with
  3PL providers
  and fulfillment processes (Amazon FBA, TikTok FBT preferred)
• Proficiency in
  Shopify, Amazon Seller Central, TikTok Shop, and/or Faire
• Experience with
  ERP systems
  (Dynamics 365 preferred) and WMS platforms
• Strong Excel / Google Sheets skills; comfortable working with large datasets and reconciliations
• Demonstrated ability to
  multi-task across time zones
  with high attention to detail
• Independent, proactive, and comfortable in a
  fast-paced, startup-like environment
• Excellent communication and problem-solving skills, with a customer-first mindset

This role is perfect for someone who thrives at the intersection of
operations, customer service, and supply chain logistics
, and who enjoys making complex processes run smoothly across borders, platforms, and warehouses.

VITAMASQUES offers competitive salary and benefits packages, some work-week flexibility and other perks.

PLEASE no employment agencies, head hunters, staffing/placement specialists, etc

Supply Chain / Procurement Specialist

Overview:

Supply Chain / Procurement Specialist key role is to manage supplier relationships, Fleet Purchasing & Rental, Maintenance services , spare parts sourcing, and maintain suppliers' selection & evaluation. The Supply Chain / Procurement Specialist shall ensure cost-effective purchasing, timely vehicle maintenance, and smooth coordination with Service Providers, workshops, Car selling agencies and B2B Rental partners.

Key Responsibilities:

• Source maintenance suppliers and evaluate them including the provided spare parts, works etc.
• Negotiate pricing, contracts, and SLAs with Service providers , workshops and B2B Rental partners.
• Manage vendor relationships and evaluate supplier performance.
• Track deliveries and coordinate with operations to minimize fleet downtime.
• Control costs through market benchmarking and procurement analysis.
• Maintain accurate procurement records and ensure compliance.

Requirements:

• Bachelor's degree in Supply Chain, Business, finance or related field.
• 3–5 years of procurement/supply chain experience (preferably in automotive or Car Rental).
• Strong negotiation, vendor management, follow-up and cost-control skills.
• Familiarity with fleet maintenance and spare parts sourcing.
• Proficiency in ERP/procurement software (preferably Odoo).

Job Types: Full-time, Permanent

Job Purpose
Join our Catering team, where you will be part of an exciting business area that plays a vital role in delivering the Emirates 'Fly Better' experience. This team is responsible for a wide range of food and non-food functions, including catering, equipment, and amenities for inflight dining and special events.

If you are passionate about culinary excellence, logistics, and delivering world-class service, we invite you to apply and contribute to the success of Emirates Group. As a key part of our Service Delivery operations, our catering team makes crucial decisions that enhance the customer experience and elevate our growing global brand.

As a
Supply Chain and Logistics Controller
, you will determine and execute a cost-efficient plan to fulfil the requirements created from the demand plan. You will be responsible for activities associated with inventory planning and selection of replenishment methods to meet the requirements of caterers across the network. In addition to meeting service level objectives of service providers, while balancing inventory levels and inventory turns.

In This Role You Will

• Implement and maintain systems and procedures for planning inventory levels & replenishments through scheduling, requisitioning, and distribution of Inflight stock from suppliers to Emirates network: Emirates Warehouses, caterers, cabin dressing agents, etc., to ensure stock is available to support catering uplifts throughout the Emirates network.
• Configure supply chain processes for efficiency by analysing, negotiating, and performance managing suppliers and caterers to improve reliability and responsiveness to the supply chain and reduce the supply chain management (SCM) cost. Work with suppliers to educate them on Emirates' requirements for on-time delivery.
• Measure Supplier Performance (SCOR) to contracted service level agreements (SLA) to drive improvements in reliability, responsiveness, and cost.
• Audit contracted supplier locations to ensure agreed stock levels are held, replenishment practices are in line with agreed service levels to ensure the supply chain is able to react upside to a sudden rise in demand with no impact to service levels on board flights.
• Collaborate with 3rd and 4th party logistics service providers (3/4PL) to meet timeline and improve supplier performance (SCOR) Card metrics; reliability, responsiveness, asset turns, and Supply Chain Management Cost.
• Monitor service providers to ensure efficient import/export, distribution of catering stocks, best logistics techniques are adopted, and requisite Service Level Agreements are met.
• Represent the Supply Chain Planning and Logistics deliverables and requirements, continuously with stakeholders such as internal teams, 3rd and 4th party logistics service providers (3/4PL), and caterers across the network.
• Support product launches, promotions, and ad-hoc initiatives through an understanding of integrated end-to-end Supply Chain and business drivers. Clearly articulate to the leadership risks and opportunities for projects, launches, products, and geographies.
• Identifying needs, conceptualising and developing solutions through IT and Suppliers to optimise materials and information flow between different entities in the supply chain.
• Contribute to budget building requirements for stock purchases, warehouse operations, and logistic costs to meet operational requirements based on reports generated.

Qualification

To be considered for this role you must meet the below requirements:

• Bachelor's degree or honours (12+3 or equivalent)
• A minimum of 5+ years of experience in Supply Chain and Logistics Management
• 5+ years of experience in In-Flight Catering or In-Flight Services
• Certification from APICS or CIPS is preferable
• Strong analytical and data modelling skills
• Robust knowledge and experience in inventory planning
• Effective interpersonal and networking skills
• Strong Project Management skills
• Proficiency and comfort with managing an alcoholic portfolio

At Emirates, we are committed to helping our people grow and thrive. If you are ready for a rewarding and challenging career, apply today and become part of our world-class team

Salary & benefits

Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. Find out what it's like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website