419 Order Fulfillment jobs in the United Arab Emirates

The Customer Service Coordinator will play a vital role in managing and coordinating customer orders from receipt to delivery, ensuring accuracy, efficiency, and excellent customer service. This position involves close collaboration with internal teams such as Sales, Logistics, and Finance, as well as external stakeholders, to ensure timely and accurate order fulfillment.

• Process customer orders in the enterprise resource planning system with precision and speed.
• Verify order details, including pricing, quantities, and delivery schedules, to ensure seamless order processing.
• Monitor order status and proactively address any issues or delays to maintain customer satisfaction.
• Serve as the primary point of contact for customers regarding order inquiries, changes, and updates, providing timely and professional responses.
• Collaborate closely with the Sales team to ensure alignment on customer requirements and deliver exceptional customer experiences.
• Work with the Logistics team to arrange shipments and track deliveries, streamlining the order fulfillment process.
• Identify opportunities to enhance order processing workflows and contribute to cross-functional projects that drive operational efficiency.

• A bachelor's degree in business administration or a related field is preferred.
• One to three years of experience in order processing, customer service, or a related role.
• Proficiency in the enterprise resource planning system and Microsoft Office Suite.
• Strong organizational and multitasking abilities to manage multiple orders and priorities.
• Excellent communication and interpersonal skills to build strong relationships with customers and colleagues.
• Attention to detail and problem-solving mindset to resolve complex order-related issues.

Job Summary:

The Overseas Distribution Company is a leading distributor in the international duty-free and travel retail market, offering a wide range of products across various categories.

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• Manage end-to-end order fulfillment for both suppliers and customers, including order entry, tracking, and delivery coordination.

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• Oversee inventory control processes to maintain optimal stock levels and reduce holding costs.

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• Ensure compliance with UAE FTA regulations, including excise tax documentation and reporting for tobacco and alcohol products.

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• Coordinate with finance and banking partners to manage Letters of Credit and ensure timely payment and documentation creation and accuracy.

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• Liaise with logistics partners to ensure timely and cost-effective inbound and outbound shipments.

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• Maintain accurate records in ERP systems for orders, inventory, and compliance documentation.

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• Collaborate with sales, procurement, and warehouse teams to align supply and demand planning.

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• Monitor and report on key performance indicators such as order accuracy, delivery timelines, and inventory turnover.

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About this role:

This is an exciting opportunity for a highly organized and detail-oriented individual to join our team as a Supplier & Customer Order Manager. As a key member of our operations team, you will be responsible for overseeing all inbound and outbound order processes, ensuring seamless coordination between suppliers, customers, and internal teams.

Leading a global supply chain demands strategic management of future and in-season orders. Key responsibilities include consolidating, uploading, confirming, amending orders and creating purchase orders.

• We are seeking an expert who can effectively handle order management with hands-on experience in big data analysis.
• The successful candidate will consult with key stakeholders to obtain the latest inbound shipping details and regulate container flow.
• They will provide accurate forecasts for the full season, covering weeks, units and containers.
• A weekly tracking report will be prepared for internal departments, including SSS, NIKE, JD and ECOM.
• Collaboration with Category, Marketing, Retail and Wholesale teams is essential to identify key styles, looks, launch dates and communicate information to vendors.
• Promoting on-time and in-full delivery of the order book, focusing on key styles and looks, is a top priority.
• The candidate will coordinate with Principal Shipping and Logistics for documentation, customs clearance and shipment prioritization.
• Inbound Delivery (IBD) will be created with carton ID in SAP, while invoices will be uploaded against IBD.
• Excess, shortage and damage claims from vendors will be handled professionally.
• Product destruction locally will be managed upon request from vendors.
• Accurate seasonal data will be provided for internal systems, including PI creation, master files and pricing.
• Post-season performance analysis will be conducted regularly.
• Existing tools will be developed and improved to streamline the supply chain process.

• Bachelor's degree in Supply Chain Management or related field.
• At least 5 years of experience in supply chain management, preferably in a similar industry.
• Excellent analytical and problem-solving skills.
• Ability to work under pressure and meet deadlines.
• Strong communication and collaboration skills.

A competitive salary and benefits package is offered to the successful candidate.

Ongoing training and development opportunities will be available to ensure continued growth and success.

If you are a motivated and experienced professional looking for a new challenge, please submit your application.

Join our Catering team, where you will be part of an exciting business area that plays a vital role in delivering the Emirates 'Fly Better' experience. This team is responsible for a wide range of food and non-food functions, including catering, equipment, and amenities for inflight dining and special events.

If you are passionate about culinary excellence, logistics, and delivering world-class service, we invite you to apply and contribute to the success of Emirates Group. As a key part of our Service Delivery operations, our catering team makes crucial decisions that enhance the customer experience and elevate our growing global brand.

As a Supply Chain and Logistics Controller , you will determine and execute a cost-efficient plan to fulfil the requirements created from the demand plan. You will be responsible for activities associated with inventory planning and selection of replenishment methods to meet the requirements of caterers across the network. In addition to meeting service level objectives of service providers, while balancing inventory levels and inventory turns.

• Implement and maintain systems and procedures for planning inventory levels & replenishments through scheduling, requisitioning, and distribution of Inflight stock from suppliers to Emirates network: Emirates Warehouses, caterers, cabin dressing agents, etc., to ensure stock is available to support catering uplifts throughout the Emirates network.
• Configure supply chain processes for efficiency by analysing, negotiating, and performance managing suppliers and caterers to improve reliability and responsiveness to the supply chain and reduce the supply chain management (SCM) cost. Work with suppliers to educate them on Emirates' requirements for on-time delivery.
• Measure Supplier Performance (SCOR) to contracted service level agreements (SLA) to drive improvements in reliability, responsiveness, and cost.
• Audit contracted supplier locations to ensure agreed stock levels are held, replenishment practices are in line with agreed service levels to ensure the supply chain is able to react upside to a sudden rise in demand with no impact to service levels on board flights.
• Collaborate with 3rd and 4th party logistics service providers (3/4PL) to meet timeline and improve supplier performance (SCOR) Card metrics; reliability, responsiveness, asset turns, and Supply Chain Management Cost.
• Monitor service providers to ensure efficient import/export, distribution of catering stocks, best logistics techniques are adopted, and requisite Service Level Agreements are met.
• Represent the Supply Chain Planning and Logistics deliverables and requirements, continuously with stakeholders such as internal teams, 3rd and 4th party logistics service providers (3/4PL), and caterers across the network.
• Support product launches, promotions, and ad-hoc initiatives through an understanding of integrated end-to-end Supply Chain and business drivers. Clearly articulate to the leadership risks and opportunities for projects, launches, products, and geographies.
• Identifying needs, conceptualising and developing solutions through IT and Suppliers to optimise materials and information flow between different entities in the supply chain.
• Contribute to budget building requirements for stock purchases, warehouse operations, and logistic costs to meet operational requirements based on reports generated.

• Bachelor's degree or honours (12+3 or equivalent)
• A minimum of 5+ years of experience in Supply Chain and Logistics Management
• 5+ years of experience in In-Flight Catering or In-Flight Services
• Certification from APICS or CIPS is preferable
• Strong analytical and data modelling skills
• Robust knowledge and experience in inventory planning
• Effective interpersonal and networking skills
• Strong Project Management skills
• Proficiency and comfort with managing an alcoholic portfolio

At Emirates, we are committed to helping our people grow and thrive. If you are ready for a rewarding and challenging career, apply today and become part of our world-class team

Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. Find out what it's like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website

Dubai

Permanent

Ongoing

Job Summary

The Supply Chain & Logistics Assistant Manager oversees the coordination and optimization of supply chain
operations. The position is responsible for supporting the Supply Chain General Manager in various tasks and
this role involves managing inventory, monitoring transportation, and ensuring efficient logistics processes. The
role demands a keen eye for detail, strong organizational skills, and the ability to navigate and resolve logistical
challenges effectively.

Role & Responsibilities

1. Support in developing and implementing Logistics plans in line with corporate Logistics strategy to
support overall business objectives.
2. Handle operations related to logistics - KPI, inventory, transport, Integration of information & customer
requirements.
3. Assist in evaluating the performance of vendors and make recommendations for improvements.
4. Establish and maintain relationships with logistics service providers, assist in negotiating contracts and
ensuring cost-effectiveness while implementing 3rd part logistics performance measurements.
5. Monitor and manage inventory levels to ensure optimum inventory levels at all times with key focus to
avoid aging inventory situation.
6. Implement inventory control measures to minimize damages during storage, transportation and ensure
accurate record-keeping.
7. Oversee preparation and maintenance of shipping and customs documentation while ensuring
compliance with international customs regulations for EXIM.
8. Maintain accurate records of shipments, tracking information, and other relevant logistics data.
9. Identify potential risks in the supply chain and develop strategies to mitigate them by proactively
addressing issues related to transportation, customs, and other logistics challenges.

10. Supervise and lead a team of logistics professionals, providing guidance by conducting regular training
sessions to enhance the skills of the logistics team.
11. Implement best practices to enhance the overall efficiency of the logistics operations with proven ability to
resolve critical issues to ensure highest level of customer satisfaction.
12. Responsible for multiple customer accounts including management and improvement of services
provided to distributors / customers.

Qualifications and Education Requirements

• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.
• Proven experience in logistics and supply chain management, with at least 5 years in a supervisory
  role.
• Strong understanding of international trade regulations, customs procedures, warehousing and
  inventory management.
• Excellent communication with strong analytical, planning and organizing skills.
• Proficiency in logistics software (Microsoft Dynamics) and Microsoft Office Suite.
• Ability to work under pressure and meet tight deadlines.

Servier is a global pharmaceutical group governed by a Foundation. With a strong international presence in 150 countries and total revenue of 5.9 billion euros in 2024 Servier employs 22000 people worldwide. Servier is an independent group that invests over 20% of its brand-name revenue in Research and Development every year. To accelerate therapeutic innovation for the benefit of patients the Group is committed to open and collaborative innovation with academic partners pharmaceutical groups and biotech companies. It also integrates the patients voice at the heart of its activities. A leader in cardiology the ambition of the Servier Group is to become a renowned and innovative player in oncology. Its growth is based on a sustained commitment to cardiovascular and metabolic diseases oncology neuroscience and immuno-inflammatory diseases. To promote access to healthcare for all the Servier Group also offers a range of quality generic drugs covering most pathologies.

Role: Supply Chain & Commercial Excellence Financial Coordinator Middle East

Location: Dubai UAE

Role Purpose:

The SC & CE Financial Coordinator will play a crucial role in managing financial processes and optimizing supply chain operations within the pharmaceutical industry.

Role Responsibilities:

Financial Planning and Analysis

• Assist in the preparation of budgets and forecasts for the Supply Chain and Commercial Excellence departments.
• Perform financial analysis to provide insights and recommendations for business strategies.
• Monitor financial performance against budgets and forecasts identifying variances and proposing corrective actions.

Reporting

• Prepare and present financial reports to senior management highlighting key metrics and performance indicators.
• Ensure timely and accurate month-end and year-end financial reporting.
• Develop and maintain financial models to support business planning and analysis

Cost Management:

• Monitor and control departmental expenditures to ensure adherence to budgetary constraints.
• Identify cost-saving opportunities and implement initiatives to improve financial efficiency.
• Collaborate with procurement teams to optimize supply chain costs and enhance commercial performance.

Compliance and Controls:

• Ensure compliance with internal financial policies and procedures.
• Assist in the development and implementation of financial controls to safeguard company assets.
• Support internal and external audits by providing required documentation and information.

Collaboration:

• Work closely with Supply Chain and Commercial Excellence teams to understand financial needs and provide support.
• Liaise with the finance department to ensure accurate financial reporting and alignment with corporate policies.
• Participate in cross-functional projects to drive process improvements and enhance financial performance.

Continuous Improvement:

• Support the identification and implementation of process improvements within the Supply Chain and Commercial Excellence functions.
• Utilize financial data to drive efficiency and effectiveness in operational processes.
• Contribute to the development and execution of strategic initiatives aimed at enhancing commercial excellence.

Educational qualifications:

Bachelors degree in Finance / Accounting / Supply Chain Management or a related field.

4-5 years experience in pharmaceutical supply chain or finance.

SAP S4 HANA experience is a must.

Whatever your area of expertise your work within the Servier Group helps advance therapeutic progress for the benefit of patients. You will be part of teams recognised for their scientific excellence and reach your full potential in a professional environment that encourages you to develop yourself. Tailor-made onboarding journeys mobility opportunities quality trainings responsible management team spirit. All this and more in a workplace focused on your well-being.

At Servier we are committed to therapeutic progress to serve patient needs. We put the diversity of our employees as a source of richness for the fulfilment of this vocation.

Required Experience:

IC

Supply Chain Specialist (Supply Chain Management)

Company :

Boeing Aerospace Middle East Limited, United Arab Emirates

This position is for a C-17 Field Operations supply chain specialist to support C-17 operations based in Abu Dhabi in the United Arab Emirates .

This is a very dynamic, operationally focused position supporting the UAE strategic airlift capability. Boeing has supply chain responsibility for C-17 parts and is required to achieve key performance indicators (KPI’s) as outlined in our Performance Based Logistics contract. Therefore, we require a highly energetic, skilled professional to fill this position.

Position Responsibilities :

The main responsibilities will include, but are not limited to :

• Enter, track and monitor customer orders, deliveries and returns using appropriate IT systems.
• Apply a good knowledge of dangerous goods procedure and IATA regulations.
• Monitor material location and take proactive measures to perform redistribution and stock rotation where necessary.
• Monitor supply chain data to ensure defined reorder points and demand quantities are met.
• Process material returned for repair by the customer and obtain necessary base passes for the movement of materiel.
• Coordinate and process documentation associated with repair items to monitor the movement of assets and components through the repair cycle.
• Work with our shipping agent to expedite inbound and outbound shipments.
• Respond to customer inquiries and coordinate delivery problem resolution.
• Act as customer liaison when required to ensure smooth running of the supply support program.
• Complete all necessary receipting and acceptance procedures for equipment.

Basic Qualifications (Required Skills / Experience)

Preferred Qualifications (Desired Skills / Experience)

This position does not offer relocation or visa sponsorship support.

Successful candidates should expect to work flexible hours, a roster or shift including weekend work as appropriate to meet customer needs.

This requisition is for an international, locally hired position in Abu Dhabi, United Arab Emirates. Benefits and pay are determined at the local level and are not part of Boeing U.S.-based payroll and will commensurate with experience and qualifications and in accordance with applicable UAE law. Employment is subject to the candidate's ability to satisfy all UAE labor and immigration formalities.

Language Requirements :

Not Applicable

Education : Not Applicable

Relocation :

Relocation assistance is not a negotiable benefit for this position.

Security Clearance :

This position does not require a Security Clearance.

Visa Sponsorship :

Employer will not sponsor applicants for employment visa status.

Contingent Upon Award Program

This position is not contingent upon program award

Shift :

Shift Worker (United Arab Emirates)

AMET Supply Chain team is looking for a motivated, experienced, and talented Senior Supply Chain Program Manager. You will contribute to building the future of Amazon in UAE by analyzing and solving the increasingly complex supply chain problems faced by the region and interfacing with Operations, Transportation, and Amazon Store teams. Your goal will be to improve customer experience and inventory management in a growing environment.

The successful candidate will be a data detective with strong analysis skills, the ability to prioritize, communicate clearly, and a proven track record of delivery. You must have the experience and capability to create and present documentation for senior executives and align your roadmap with Amazon's strategic objectives. Excellent written and verbal communication skills are essential. You should be experienced in working with data to analyze root causes, implement long-term solutions, and solve supply chain problems through advanced analytical capabilities.

1. Plan weekly inbound forecast for UAE FC network.
2. Work closely with the Retail Fulfilled by Amazon FC Operations in areas including inbound planning, sales and operations planning, and placement.
3. Develop deep understanding and technical proficiency on all supply chain tools.
4. Lead complex analysis, develop models and reports to drive key strategic decisions, and support implementation on operations topics across the region.
5. Standardize methodologies and findings, and develop tools to support the increasing complexity of UAE's supply chain.
6. Lead regional projects and support implementation on inbound supply chain topics that improve performance and execution.
7. Possess 5+ years of program or project management experience.
8. Have 5+ years of experience working cross-functionally with tech and non-tech teams.
9. Have 5+ years of experience defining and implementing process improvement initiatives using data and metrics.
10. Hold a bachelor's degree.
11. Have advanced knowledge of Excel (Pivot Tables, VLookups) and SQL.
12. Experience in defining program requirements and using data to determine improvements.
13. At least 4 years of experience driving end-to-end delivery and communicating results to senior leadership.
14. Experience in driving process improvements and stakeholder management across multiple organizational levels.
15. Experience in building processes, managing projects, and schedules.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need workplace accommodations during the application and hiring process, please visit our support page for more information. If the country or region you're applying in isn't listed, please contact your recruiting partner.

Required Experience:

Manager