1 689 Order Taking jobs in the United Arab Emirates

Bayut & dubizzle have the unique distinction of being iconic, homegrown brands with a strong presence across the seven emirates in the UAE. Connecting millions of users across the country, we are committed to delivering the best online search experience.

As part of Dubizzle Group, we are alongside some of the strongest classified brands in the market. With a collective strength of 5 brands, we have more than 123 million monthly users that trust in our dedication to providing them with the best platform for their needs.

As a Sales Support - VAS, you will be responsible for handling the VAS KPI reports and monitoring them on a daily basis. You will coordinate invoices with b2b vendors and handle telesales for our multi-products and services.

In this role, you will:

• Monitor SOP and TAT for Finance and Insurance leads;
• Follow up and track our payments from our partner banks;
• Listen to customers' questions and concerns and provide accurate answers/responses;
• Record details of Non-Dubizzle customer contacts and actions taken;
• Handle telesales for our VAS products & services.

• A minimum of secondary education
• Automotive / banking /sales support experience in the UAE
• Familiarity with the automotive industry
• Past experience using CRM software
• Detail oriented
• Strong Automotive market knowledge
• Strong customer service attitude, work ethic, and a drive for success
• Excellent verbal communication skills in English and Arabic
• Must possess excellent data entry skills
• Maintain a positive work atmosphere with a culture of respect for others
• Self-discipline
• Professional demeanour and telephone etiquette
• Ability to multitask, prioritise, and manage time effectively
• Ambitious, positive and committed attitude

• A fast paced, high performing team.

• Multicultural environment with over 60 different nationalities

• Competitive Tax-free Salary
• Comprehensive Health Insurance
• Annual Air Ticket Allowance
• Employee discounts at multiple vendors across the emirates
• Rewards & Recognitions
• Learning & Development opportunities

Bayut & dubizzle is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Customer Service Representative (Arabic Speaker)

Location: Dubai Industrial City (DIC)

Experience: 1+ year

Responsibilities:

• Handle B2B customer inquiries from sales representatives and walk-in clients via phone, email, and WhatsApp
• Process orders and coordinate with the sales team.
• Assist customers with product details and availability.
• Follow up on deliveries and resolve any customer issues.
• Maintain records of customer interactions and transactions.
• Prepare quotations, book sales orders, and ensure inventory availability.
• Follow up on payments as per company policy.
• Register new customers and coordinate contract creation for profile setup.
• Track deliveries and address customer issues promptly.

To join immediately

Job Type: Full-time

Company Description

Elettrico Lighting is a premier lighting supplier in the UAE with a showroom showcasing over 800 types of lighting fixtures including residential, landscape, facade architectural, industrial, and retail lighting solutions. We provide comprehensive turn-key services encompassing lighting design and programming, supply, and installation. Our team of skilled designers and engineers is equipped to handle projects of any scale, from building facades to commercial malls, airports, and industrial enterprises.

Role Description

This is a full-time, on-site role located in Dubai ( Al Quoz Office) for a Sales Support (Lighting) professional. The Sales Support role involves assisting the sales team by below task:

• Handling customer inquiries
• Product Selection from project specification
• Preparing Quotations
• Supporting Sales, Procurement, Installation Team
• Estimation & Costings

Qualifications

• Knowledge of lighting industry and brands
• Prior experience in lighting estimation will be a benefit
• Correspondence skills
• Ability to work with deadlines
• MSOffice, Word, Excel, PowerPoint etc.,
• Estimation will be with Excel
• Knowledge of CRM usage is a plus
• Ability to work collaboratively in a team-oriented environment
• Diploma / Degree in Business, Sales, Engineering, or related field

Bayut & dubizzle have the unique distinction of being iconic, homegrown brands with a strong presence across the seven emirates in the UAE. Connecting millions of users across the country, we are committed to delivering the best online search experience.

As part of Dubizzle Group, we are alongside some of the strongest classified brands in the market. With a collective strength of 5 brands, we have more than 123 million monthly users that trust in our dedication to providing them with the best platform for their needs.

As a Sales Support - VAS, you will be responsible for handling the VAS KPI reports and monitoring them on a daily basis. You will coordinate invoices with b2b vendors and handle telesales for our multi-products and services.

In this role, you will:

• Monitor SOP and TAT for Finance and Insurance leads;
• Follow up and track our payments from our partner banks;
• Listen to customers' questions and concerns and provide accurate answers/responses;
• Record details of Non-Dubizzle customer contacts and actions taken;
• Handle telesales for our VAS products & services

Requirements

• A minimum of secondary education
• Automotive / banking /sales support experience in the UAE
• Familiarity with the automotive industry
• Past experience using CRM software
• Detail oriented
• Strong Automotive market knowledge
• Strong customer service attitude, work ethic, and a drive for success
• Excellent verbal communication skills in English and Arabic
• Must possess excellent data entry skills
• Maintain a positive work atmosphere with a culture of respect for others
• Self-discipline
• Professional demeanour and telephone etiquette
• Ability to multitask, prioritise, and manage time effectively
• Ambitious, positive and committed attitude

Benefits

• A fast paced, high performing team

• Multicultural environment with over 60 different nationalities

• Competitive Tax-free Salary
• Comprehensive Health Insurance
• Annual Air Ticket Allowance
• Employee discounts at multiple vendors across the emirates
• Rewards & Recognitions
• Learning & Development opportunities

Bayut & dubizzle is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Teaser Text (for LinkedIn Post or Job Ad)

We are establishing our new branch in
Ras Al Khaimah (UAE)
– and we're looking for you as a
Full-time Inside Sales / Sales Support Specialist

Your tasks: telephone acquisition, scheduling appointments, preparing offers, customer support, and general office administration.

Your profile: excellent
English skills
(Arabic is a strong plus), communicative, reliable, and motivated to help shape an
emerging international team
.

We offer you the opportunity to actively contribute to building our new location and to grow in a dynamic, international environment.

Apply now and become part of our team in Ras Al Khaimah

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Job Requisition ID: R7185

The Sales Support role is integral to maintaining smooth operations and ensuring client satisfaction within the sales team. This position involves providing exceptional support to clients and Account Managers, managing projects efficiently, and overseeing order management processes. The ideal candidate will possess strong communication and organizational skills, attention to detail, and the ability to work collaboratively across various internal divisions.

• Education: University degree.
• Experience: Minimum of 5+ years in a sales support or customer service role, preferably within the fragrance or cosmetics industry.
• Technical Skills: Proficiency in Microsoft Office Suite and other relevant software. Familiarity with SAP.
• Language Skills: Excellent verbal and written communication skills in English; additional languages are a plus.
• Financial Skills: Quotes, pricing, budgeting, and forecasting processes.

Communication

• Client and Account Manager Support: Provide exceptional support to clients and Account Managers, maintaining harmonious working relationships.
• Email Management: Respond to internal and external emails promptly, forwarding them to Account Managers as needed.
• Internal Liaison: Collaborate with various internal divisions and utilize different systems to complete daily tasks.
• Work Tracking: Maintain well-organized work tracking files.
• Complaint Handling: Handle and escalate customer complaints to the respective division with a clear and accurate overview.
• Reporting: Provide precise reports to Account Managers when needed, such as order status, projects, sampling, etc.

Project Management

• Project Loading: Load projects into company software based on Account Manager briefs. Tasks include purchasing project-related benchmarks, supporting evaluators on shipping samples to other Creative Centers, updating projects as per Account Manager instructions, requesting bases for line extensions, registering commercial wins, and adding team members.
• Sample Requests: Load sample requests through SAP following evaluator submissions.
• Price Letters: Create price letters.
• Sample Shipments: Book sample shipments through FedEx (local) and DHL (international), tracking them until successful delivery to the client. Escalate issues with Account Managers and courier providers if necessary.
• Product Codes: Request internal product codes for approved fragrances.

Order Management

• Technical Documents: Request technical documents following client requests.
• SAP Usage: Use SAP for fragrance and price registration.
• Specs Loading: Load specs on new fragrances for QC checks.
• Coordination: Coordinate with Customer Service in the manufacturing plant to ensure all necessary steps are completed on time to release orders at the earliest.
• Order Tracking: Keep track of order status throughout the entire process, escalating issues with Account Managers if there are delays.
• Customer Master Data: Communicate with CMD to load/update accounts.

We are a world leader in taste, scent, and nutrition, offering our clients a broad range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unlocks our potential. We value a diverse mosaic of ethnic backgrounds, national origins, races, ages, genders, and veteran statuses. We strive for an inclusive work environment that allows each of our colleagues to bring their authentic selves to work, regardless of faith, gender identity, expression, sexual orientation, or disability.

Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more.

Job Title: Call Center

Job Summary:

We are looking for a Call Center Agent to join our customer service team. The ideal candidate will handle a high volume of inbound and/or outbound calls, provide information about products and services, resolve customer complaints, and ensure customer satisfaction with professionalism and efficiency.

Key Responsibilities:

• Answer incoming calls and respond to customer inquiries promptly and professionally.
• Make outbound calls to follow up on customer interactions or to conduct surveys/sales.
• Provide accurate information regarding products, services, and company policies.
• Handle and resolve customer complaints with patience and empathy.
• Document customer interactions, comments, and complaints in the system.
• Follow communication scripts and guidelines provided by the company.
• Meet personal/team targets for call handling, customer satisfaction, and other KPIs.
• Escalate unresolved issues to the appropriate departments as needed.

Requirements:

• Speak English/Urdu/Arabic
• High school diploma or equivalent; a degree is a plus.
• Previous experience in a call center or customer service role is preferred.
• Excellent verbal and written communication skills in English.
• Good listening skills and attention to detail.
• Ability to handle stressful situations and difficult customers calmly.
• Proficient in using computers, CRM systems, and other communication tools.
• Flexibility to work in shifts, including weekends and holidays if required.

Job Type: Full-time

Job Overview

The role of a Client Experience Agent – Call Center revolves around being the first point of contact, and thus, establishing the first impression of IFZA. The ideal candidate must be a highly committed, responsible, and creative individual with excellent interpersonal skills and the ability to work well under pressure.

Key Responsibilities

• Acting as a first point of contact
• Supporting the smooth running of IFZA Call Center, where all aspects of the client experience are delivered to the highest level
• Answering and distributing all incoming calls in a timely and professional manner
• Delivering a positive and timely response to client enquiries
• Taking responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner
• Maintaining excellent knowledge of IFZA's products and services in order to efficiently address any queries or concerns from Professional Partners and Clients
• Maintaining confidentiality of client data ensuring no sensitive information is disclosed
• Keep records of all calls in Call Center CRM in a comprehensible way
• Meet individual and team qualitative and quantitative targets
• Building and maintaining effective working relationships whilst promoting the company culture and values
• Performing other job-related duties as assigned by Management

Qualifications & Skills

• Minimum of 2 years' experience as a Call Center agent or similar role in the UAE
• Full English proficiency is required
• Additional spoken languages are an advantage
• Excellent verbal and written communication and interpersonal skills, and knowledge of telephone etiquette
• Customer-focused and adaptability to different personality types
• Ability to multi-task, set priorities, and manage time effectively
• Excellent active listening and problem-solving skills
• Intermediate computer literacy is required e.g., MS Office
• Familiarity with CRM systems and practices

Job Title: Marketing Executive / Sales Promoter

Job Description:

We are looking for an active and motivated Marketing Executive to join our team. The ideal candidate should have previous experience in marketing, be responsible and reliable, and demonstrate excellent communication skills.

Requirements:

• Proven experience in marketing or sales
• Strong communication and interpersonal skills
• Active, motivated, and result-oriented personality
• Responsible, reliable, and able to work independently

Location: Dubai, UAE

If you meet the above qualifications, please apply with your updated CV.

Job Type: Full-time

Pay: From AED3,000.00 per month