13 Overseeing Operations jobs in the United Arab Emirates

Job Description

GI is looking for a Business Operations Coordinator to support and streamline operations across multiple divisions, including manufacturing, supply chain, procurement, logistics, and software development. The candidate will play a critical role in ensuring efficient workflows, optimizing processes, and enhancing collaboration across departments.

Key Responsibilities

• Coordinate and align operational activities across multiple divisions to improve efficiency.
• Support procurement and supply chain teams by tracking vendor performance, logistics, and inventory management.
• Work closely with internal stakeholders to optimize processes and enhance cross-functional collaboration.
• Monitor key performance indicators (KPIs) and generate reports to support decision-making.
• Assist in identifying operational bottlenecks and recommend process improvements.
• Ensure timely communication and coordination between departments and external stakeholders.
• Support leadership in implementing company policies, compliance measures, and operational best practices.
• Maintain accurate operational data and documentation for future reference.
• Assist teams in adopting new tools, technologies, and process improvements.

Required Skills and Attributes

• Strong analytical and problem-solving skills to optimize business operations.
• High-level verbal and written communication skills for effective coordination.
• Ability to manage multiple tasks and projects simultaneously.
• Experience in process optimization, workflow improvements, or business operations.
• Proficiency in data analysis, reporting, and process documentation.
• Familiarity with ERP systems, supply chain software, or project management tools.

Preferred Qualifications

• Bachelor’s degree in Business Administration, Supply Chain Management, Operations, or a related field.
• 2+ years of experience in business operations, supply chain, procurement, or logistics.
• Experience in coordinating across multiple departments in a fast-paced environment.

Location:

• Dubai, United Arab Emirates

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Job Description

GI is looking for a Business Operations Coordinator to support and streamline operations across multiple divisions, including manufacturing, supply chain, procurement, logistics, and software development. The candidate will play a critical role in ensuring efficient workflows, optimizing processes, and enhancing collaboration across departments.

Key Responsibilities

• Coordinate and align operational activities across multiple divisions to improve efficiency.
• Support procurement and supply chain teams by tracking vendor performance, logistics, and inventory management.
• Work closely with internal stakeholders to optimize processes and enhance cross-functional collaboration.
• Monitor key performance indicators (KPIs) and generate reports to support decision-making.
• Assist in identifying operational bottlenecks and recommend process improvements.
• Ensure timely communication and coordination between departments and external stakeholders.
• Support leadership in implementing company policies, compliance measures, and operational best practices.
• Maintain accurate operational data and documentation for future reference.
• Assist teams in adopting new tools, technologies, and process improvements.

Required Skills and Attributes

• Strong analytical and problem-solving skills to optimize business operations.
• High-level verbal and written communication skills for effective coordination.
• Ability to manage multiple tasks and projects simultaneously.
• Experience in process optimization, workflow improvements, or business operations.
• Proficiency in data analysis, reporting, and process documentation.
• Familiarity with ERP systems, supply chain software, or project management tools.

Preferred Qualifications

• Bachelor’s degree in Business Administration, Supply Chain Management, Operations, or a related field.
• 2+ years of experience in business operations, supply chain, procurement, or logistics.
• Experience in coordinating across multiple departments in a fast-paced environment.

Location:

• Dubai, United Arab Emirates

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The Role
Business Operations Manager – Protective Coating Join a leading company in the field of protective painting, sandblasting, and corrosion control with a robust workforce of 800 technicians delivering services on-site and offshore! Role Mission: Act as the lead account manager for a high priority industrial client, overseeing all operational execution at our service yard and the client’s facility. You will ensure service excellence, drive operational efficiency, and expand scope of services. Key Responsibilities: • Serve as the primary liaison for a major strategic industrial client. • Manage warehouse and site operations—from pipe intake to coating delivery—ensuring quality, safety, and client satisfaction. • Identify opportunities to upsell or cross sell additional services and negotiate contract extensions. • Monitor service delivery KPIs, financial performance, and drive margin improvement. • Ensure strict HSE compliance and adherence to SLA requirements. • Coordinate operations across logistics, quality, HSE, and finance teams.

Requirements
• 8+ years in account or operations management within industrial services, coatings, or oil & gas. • Experience managing large, strategic accounts or industrial client relationships. • Technical understanding of surface preparation, coatings, and yard-based logistics. • Strong commercial acumen and proven negotiation skills. • GCC operational experience preferred.

About the company
The Innovations Group has been operating within the UAE for close to 2 decades and is one of the market leaders in Employee Outsourcing & Recruitment services. We work across myriad industries servicing the private sector, government, banking & financial institutions and other SME's. As a pioneer in employee outsourcing, we currently have 11,000+ employees outsourced to our clients. We specialize in providing permanent and temporary staffing solutions for diverse nationalities, skill sets & domain expertise.

What if you could shape a career as unique as you?
At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you.
The Global Advisory - Business Operations Manager will play a pivotal role in supporting the Global Director team to strengthen and expand WSP's global advisory capability. The role will drive the establishment of a unified global operating model, ensuring seamless coordination, knowledge sharing, and alignment across regions.
This position will act as a strategic enabler - fostering collaboration with regional advisory leads, building robust operational platforms, and supporting the development of new service lines and toolkits. The incumbent will also contribute to shaping the future vision for Global Advisory, including defining structures, performance frameworks, and value propositions for teams worldwide.
Through close partnership with Global Finance, Marcoms, and leadership teams, the role will oversee commercial performance tracking, communications, and strategic initiatives such as digital enablement, benchmarking, and the creation of Centres of Excellence. Ultimately, the position will ensure that the Global Advisory function operates efficiently, consistently, and with strong visibility across all markets.
+ Support the Global Director, Advisory to drive further growth globally and build upon our impressive 10,500 FTE baseline, with teams already offering services across all our end markets and sectors
+ Build solid relationships with all Advisory Regional Leads and ensuring that all regions are actively supported to offer new services
+ Design and establish a new operating platform for Global Advisory, including CV and credential database and general knowledge sharing
+ Support the strategic focus areas to understand their baseline, vision, key account management and view of commoditised vs premium services
+ Create tool-kits that regions can use to launch new services, including methodology and approaches, templates, example deliverables etc;
+ Alongside Global Director, develop a vision for Global Advisory, the model for centralised versus de-centralised teams - global resource pooling versus regional pooling etc;
+ Conduct benchmarking assessments on Big 4 and other management consultancies
+ Design new employee value proposition for Global Advisory team members including recognition and reward mechanisms
+ Work alongside Global Finance, Planning & Accounting teams to track Global Advisory against budgeted commercial KPI's set by the Global Leadership Team
+ Drive the creation of centres of excellence for Global Advisory e.g. Economics Advisory, Digital Advisory etc; and set-up the required operating platforms accordingly
+ Actively look for opportunities to digitally enable teams e.g. proposal production, service provision etc;
+ Work with Global Marcoms to produce marketing and communications regarding the Global Advisory value proposition, showcase projects and teams to raise team profile internally and externally
+ Prepare communication materials for Global Director for Townhalls, Global Leadership Team Meetings and other external business briefings
+ Bachelor's degree in Business Administration, Management, Finance, or a related discipline; a Master's degree is preferred.
+ 10+ years of relevant experience, including at least 5 years in a consulting or professional services environment.
+ Prior experience within a Big Four or leading management consultancy is highly desirable.
+ Proven track record in business operations, project management, or PMO functions, with the ability to oversee cross-regional initiatives.
+ Strong understanding of financial management, governance frameworks, and cross-functional coordination.
+ Excellent stakeholder management and communication skills, with the confidence to engage and influence at executive levels.
+ Advanced proficiency in Microsoft Office Suite (Excel, PowerPoint, Teams) and collaboration platforms such as SharePoint and Power BI.
+ Demonstrated ability to operate in a global, fast-paced environment, balancing strategic priorities with operational delivery.
Soft skills:
+ Excellent communication skills, ability to create strong concise messages and create powerful stories.
+ Strategic thinker, able to create a vision for the optimal operating models but also able implement.
+ Ability to influence rather than manage and direct, hence encourage global teams to think differently and utilise global benchmarks / world class ways of working.
+ Strong project management and coordination skills to extract and pull required information and data.
**Imagine a better future for you and a better future for us all.**
Work on landmark projects around the world and embrace opportunities to make an even bigger impact in the communities you care about. What if you could do the best work of your life and create a legacy for yourself?
**With us, you can. Apply today.**

What if you could shape a career as unique as you?
At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you.
The Global Advisory - Business Operations Manager will play a pivotal role in supporting the Global Director team to strengthen and expand WSP's global advisory capability. The role will drive the establishment of a unified global operating model, ensuring seamless coordination, knowledge sharing, and alignment across regions.
This position will act as a strategic enabler - fostering collaboration with regional advisory leads, building robust operational platforms, and supporting the development of new service lines and toolkits. The incumbent will also contribute to shaping the future vision for Global Advisory, including defining structures, performance frameworks, and value propositions for teams worldwide.
Through close partnership with Global Finance, Marcoms, and leadership teams, the role will oversee commercial performance tracking, communications, and strategic initiatives such as digital enablement, benchmarking, and the creation of Centres of Excellence. Ultimately, the position will ensure that the Global Advisory function operates efficiently, consistently, and with strong visibility across all markets.
+ Support the Global Director, Advisory to drive further growth globally and build upon our impressive 10,500 FTE baseline, with teams already offering services across all our end markets and sectors
+ Build solid relationships with all Advisory Regional Leads and ensuring that all regions are actively supported to offer new services
+ Design and establish a new operating platform for Global Advisory, including CV and credential database and general knowledge sharing
+ Support the strategic focus areas to understand their baseline, vision, key account management and view of commoditised vs premium services
+ Create tool-kits that regions can use to launch new services, including methodology and approaches, templates, example deliverables etc;
+ Alongside Global Director, develop a vision for Global Advisory, the model for centralised versus de-centralised teams - global resource pooling versus regional pooling etc;
+ Conduct benchmarking assessments on Big 4 and other management consultancies
+ Design new employee value proposition for Global Advisory team members including recognition and reward mechanisms
+ Work alongside Global Finance, Planning & Accounting teams to track Global Advisory against budgeted commercial KPI's set by the Global Leadership Team
+ Drive the creation of centres of excellence for Global Advisory e.g. Economics Advisory, Digital Advisory etc; and set-up the required operating platforms accordingly
+ Actively look for opportunities to digitally enable teams e.g. proposal production, service provision etc;
+ Work with Global Marcoms to produce marketing and communications regarding the Global Advisory value proposition, showcase projects and teams to raise team profile internally and externally
+ Prepare communication materials for Global Director for Townhalls, Global Leadership Team Meetings and other external business briefings
+ Bachelor's degree in Business Administration, Management, Finance, or a related discipline; a Master's degree is preferred.
+ 10+ years of relevant experience, including at least 5 years in a consulting or professional services environment.
+ Prior experience within a Big Four or leading management consultancy is highly desirable.
+ Proven track record in business operations, project management, or PMO functions, with the ability to oversee cross-regional initiatives.
+ Strong understanding of financial management, governance frameworks, and cross-functional coordination.
+ Excellent stakeholder management and communication skills, with the confidence to engage and influence at executive levels.
+ Advanced proficiency in Microsoft Office Suite (Excel, PowerPoint, Teams) and collaboration platforms such as SharePoint and Power BI.
+ Demonstrated ability to operate in a global, fast-paced environment, balancing strategic priorities with operational delivery.
Soft skills:
+ Excellent communication skills, ability to create strong concise messages and create powerful stories.
+ Strategic thinker, able to create a vision for the optimal operating models but also able implement.
+ Ability to influence rather than manage and direct, hence encourage global teams to think differently and utilise global benchmarks / world class ways of working.
+ Strong project management and coordination skills to extract and pull required information and data.
**Imagine a better future for you and a better future for us all.**
Work on landmark projects around the world and embrace opportunities to make an even bigger impact in the communities you care about. What if you could do the best work of your life and create a legacy for yourself?
**With us, you can. Apply today.**

We are looking for an organized and proactive Operations Management Coordinator to manage daily office operations, support the COO, and coordinate cross-department tasks.

Responsibilities:

1. Manage the COO’s calendar, meetings, travel, and records.
2. Prepare and distribute reports, presentations, and documents with departments.
3. Organize and maintain files for correspondence, project documents, and financials.
4. Act as the primary point of contact for external stakeholders (consultants, contractors, vendors, authorities).
5. Track and organize project documents (tenders, contracts, schedules, etc.) to ensure they are up-to-date and accessible.
6. Handle confidential information with discretion.

Qualifications:

1. 3+ years of experience in Document Control, Executive Assistant, or Coordinator roles in construction.
2. Proficient in Microsoft Office Suite and construction management software.
3. Strong organizational, time-management, and communication skills.
4. Detail-oriented, proactive, and able to work independently.

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This is a remote position.

Key Responsibilities:

Bid Management: Manage the end-to-end bid process, from opportunity identification to proposal submission, for large-scale IT projects in the banking sector. Develop and maintain a thorough understanding of the client's requirements, preferences, and evaluation criteria. Collaborate with the sales team, subject matter experts, and other stakeholders to develop winning bid strategies and proposals. Ensure compliance with company policies, procedures, and industry best practices. Sales Operations: Develop and maintain sales performance metrics, dashboards, and reports to track sales progress, pipeline growth, and conversion rates. Analyze sales data to identify trends, opportunities, and areas for improvement. Provide sales forecasting, pipeline management, and opportunity qualification support to the sales team. Develop and maintain sales playbooks, sales enablement materials, and other sales tools to support the sales team. Work with legal team for formation of agreements and contracts. Sales Strategy and Planning: Develop and execute sales strategies to pursue new business opportunities in the banking sector. Conduct market research and competitor analysis to stay up-to-date on industry trends and best practices. Collaborate with the sales team to develop account plans, sales plans, and opportunity plans. Collaboration and Communication: Work closely with the sales team, subject matter experts, and other stakeholders to ensure alignment and effective communication. Provide regular updates on bid progress, sales performance, and market trends to senior management and other stakeholders. Develop and maintain strong relationships with clients, partners, and internal stakeholders. Requirements

Requirements:

Education:  Bachelor's degree in Business Administration, Marketing, or a related field. Experience:  3-5 years of experience in bid management, sales operations, or a related field, preferably in the IT industry with a focus on banking. Skills: Strong understanding of the IT industry, banking domain, and sales operations. Excellent bid management, sales strategy, and planning skills. Strong analytical, problem-solving, and communication skills. Ability to work in a fast-paced environment and meet deadlines. Proficient in MS Office, particularly Excel, Word, and PowerPoint. Experience with CRM systems, such as Salesforce.com, is a plus. Personal Qualities: Results-driven and motivated individual with a strong desire to succeed. Strong team player with excellent collaboration and communication skills. Ability to work independently and manage multiple priorities. Benefits Attractive Salary packages: AED 10,000 - AED 15,000 + NAFIS Benefist required by law

Your Role

We are seeking a detail-oriented and analytical Business Analyst to join our team. The ideal candidate will be responsible for understanding and mapping manufacturing operations business processes, identifying areas for improvement, and delivering data-driven recommendations to support strategic decision-making or business process performance optimizations.

Key responsibilities of this role:

• Gather and analyze business requirements from stakeholders.
• Translate business needs into functional specifications and technical requirements.
• Conduct gap analysis and identify areas for process improvement.
• Develop and maintain documentation including business cases, process flows, and user stories.
• Collaborate with cross-functional teams including IT, operations, and finance.
• Support project management activities such as planning, tracking, and reporting.
• Perform data analysis to support business decisions and identify trends.
• Assist in the development and execution of test plans to ensure solutions meet business needs.
• Provide training and support to end-users on new systems or processes.

Your Profile

• Bachelor's degree in business administration, Information Systems, Manufacturing Operations Engineering, or a related field.
• Minimum 4 years of experience in a business analysis or similar role in a Manufacturing Operations context.
• Real-world experience as a B.A. or P.P.O. in an I4.0 transformation / Smart Manufacturing context.
• Strong analytical and problem-solving skills.
• Good understanding of Manufacturing Operations Management performance.
• Proficiency in tools such as PowerPoint, Excel, and business process modeling tools.
• Excellent communication and interpersonal skills.
• Experience with Agile/Scrum methodologies.
• Certification such as CBAP, PMI-PBA, or similar is an advantage.

What You'll Love About Working Here

• We recognize the significance of flexible work arrangements to provide support. Be it remote work, or flexible work hours, you will get an environment to maintain healthy work life balance.
• At the heart of our mission is your career growth. Our array of career growth programs and diverse professions are crafted to support you in exploring a world of opportunities.
• Equip yourself with valuable certifications in the latest technologies

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We are seeking a highly motivated Manager to lead client engagement teams, work with a wide variety of clients to deliver professional services and participate in business development activities on strategic and global priority accounts.

Our Supply Chain & Operations team members provide insights into Procurement transformation covering:

• Spend Management – cost optimisation, category management, strategic sourcing
• Procurement Operations
• ESG

This team focuses on helping clients run their supply chains effectively in order to improve their business performance

The Opportunity

As a Manager your key role will be to lead large transformational client engagements as well as internal projects. Drawing on your knowledge, skills and experience, you will establish valued relationships with external clients at the ‘’C’’ level. You will lead large global and regional bids, proposals and thought leadership. You will lead teams at our clients, supporting them with improving their business performance. You will be responsible for presenting executive summary findings to enact change. You will manage multiple colleagues across levels and client team members. You will review other’s work to ensure it is of a high quality. You will mentor others as they progress in their own career.

Skills and Attributes for Success

To qualify for the role, you must have:

• Strong experience and track record of leading successful procurement transformations in industry or consulting
• Experience of managing staff on multiple projects and providing direction to team members
• 5+ years’ experience at a tier 1 consultancy
• Outstanding academic record to at least Bachelor degree level
• Experience and passion for one of Digital solutions and trends, operating model development, third-party spend management, ESG, or leading supply chain solutions
• Excellent communications skills including verbal, written, and presentation skills
• Entrepreneurial flare and the ability to identify business opportunities and cross sell different services and/or products
• Arabic speaking and reading an advantage but not essential

Ideally, you’ll also have:

• An analytical mindset
• A change mindset
• A continuous learning mindset
• A teaming mindset
• The ability to travel across the region

What We Look For

Alongside your comprehensive and proven technical expertise you will also be a born leader with a passion for:

• Developing people through effectively supervising, coaching, and mentoring all levels of staff
• Conducting performance reviews and contribute to performance feedback for all levels of staff
• Contributing to our people initiatives that include recruiting and retaining our professionals

What Working at EY Offers

We offer a competitive compensation package where you will be rewarded based on your performance and recognised for the value you bring to the business. We also offer:

• Support and coaching from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

EY is an equal opportunities employer and welcomes applications from all qualified candidates. EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity.

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