840 Pediatric Nurses jobs in the United Arab Emirates

Job Description

A Patient Care Coordinator plays a pivotal role in the healthcare system, focusing on ensuring that patients receive comprehensive and continuous care during their healthcare journey. This professional is often the first point of contact for patients, assisting them in understanding their treatment plans, scheduling appointments, and coordinating with multiple healthcare providers to ensure a seamless experience. As a key player in patient advocacy, the Patient Care Coordinator works closely with medical staff, insurance companies, and patients families to facilitate efficient communication and resolve any issues related to care delivery. Empathy, excellent communication skills, and a thorough understanding of healthcare processes are vital in this role, which contributes significantly to the patients' overall treatment experience and satisfaction.

Responsibilities

• Coordinate and schedule patient appointments across various healthcare departments.
• Facilitate communication between patients, families, and healthcare providers effectively.
• Prepare and maintain comprehensive patient records and billing information accurately.
• Provide patients with detailed information regarding their treatment and care plans.
• Assist patients in understanding and navigating the healthcare system efficiently.
• Manage electronic health records while ensuring privacy and accuracy is maintained.
• Verify patients' insurance coverage and coordinate authorizations when necessary.
• Monitor patient progress and follow up on their healthcare appointments eagerly.
• Resolve patient issues promptly by working with relevant healthcare staff and departments.
• Develop patient care plans in collaboration with healthcare practitioners regularly.
• Educate patients about preventative care and health management strategies.
• Advocate for patient needs regarding quality management and service delivery.

Requirements

• Associate degree in healthcare administration or a related field required.
• Minimum of two years experience in patient care coordination or similar roles.
• Excellent interpersonal skills with the ability to manage multi-discipline communications.
• Proficient in using electronic health record systems and other healthcare software.
• Strong organizational skills and attention to detail are highly needed.
• Understanding of HIPAA regulations and patient privacy laws is mandatory.
• Exceptional problem-solving skills and a patient-centered approach are essential.

Basic Purpose of the role

• Assist in providing patients with appropriate, confidential and comprehensive customer care and working closely with clinical staff to coordinate facility services and address any requests of patients.

Job Description:

• Ensuring all patients' requests and concerns are recorded and tracked by using department/section's database system in efficient manner
• Maintaining proper filling system for all confidential data
• Assist and participate with patients' visits, finance, appointments and coordination of medical care
• Providing patients' with copies of medical reports/films as requested
• Coordinate prescription requests and assisting patients in settling their payment
• Coordinating with relevant outpatient department/section to make follow up appointments
• Under the supervision of Health center Manager, coordinating with doctors,nurses and registration department/section to ensure the delivery of service as well as proper documention of the visits.
• Explaining facility policies and procedures for patients, families and visitors
• Encouraging patient, families and visitors to provide their feedback through the facility surveys
• Collecting data and information about patient care concerns, needs and problems by bringing it to the officers for recommendations and actions.
• Meeting and greeting patients visiting the facility
• Making rounds in person as needed and ensuring that patients are comfortable in their stay and that their needs are being met in coordinator with the Patient officer.
• Liaising closely with the facility staff and to build and maintain good relationships
• Facilitating communication between patients, and facility physicians and other clinical staff as needed.
• Following through, in a timely manner, on all action steps requested by the Health Center Manager.
• Assuming the role of a brand ambassador for the facility and promoting a customer focused philosophy in dealing with any stakeholders
• Maintaining positive and effective working relationships within the department/section and also with other departments/sections within the facility
• Performing any other duties as may be assigned relevant to the basic responsibilities of the role

Qualifications Required:

Diploma or Bachelor in relevant field (Medical Course background)

Experience Required: 1 - 2 years experience in customer service in healthcare insdustry.

Desired : Experience in a large Healthcare facility or IVF Facility

Patient Coordinator ( Female ) – Aesthetic Department (UAE)

We are looking for an experienced Patient Coordinator to join our team in the Aesthetic Department.

Requirements:

• Previous experience as a Patient Coordinator in the aesthetics / cosmetic / dermatology field within the UAE.
• Strong communication and customer service skills.
• Ability to handle patient inquiries, bookings, and follow-ups professionally.
• Knowledge of aesthetic procedures and treatments is a plus.
• Fluent in English and Arabic

Location : Abu Dhabi

Job Type: Full-time

Pay: AED6, AED8,000.00 per month

As a Patient Care Coordinator, you will work flexibly across all our services using our systems and you will manage referrals into the service, assisting clients During their visit to the clinic. You will act as a liaison between the patient and the clinical team, ensuring that any relevant information is provided promptly to those who need it, and all patients receive a positive, high-quality, and seamless experience throughout, you will ensure that the patient's journey is managed efficiently, and smoothly.

Main duties of the job

We would love to hear from you if you possess the following:

• Must Speak English and Arabic fluently.
• Have excellent communication skills, are caring and empathetic, and want to help. improve the service in our center.
• Are confident and willing to train to be able to provide guidance to patients in a calm and logical way.
• Are resilient and resourceful and able to manage situations that may potentially be distressing such as delay of patients and waiting in reception area
• Have excellent customer service skills and have ability to convince clients about packages selling.
• Are an inspirational team player with excellent communication skills and able to work collaboratively.
• Are computer literates
• Are able to deliver required performance targets
• Have good standard of education
• Speak Arabic and English.
• Have previous experience in medical setting.
• Have previous experience in Dubai.

Ideally, you will have patients handling experience and have worked with the public either in a healthcare setting. We need individuals who have the drive and passion to make a difference in our center and also have the personal resilience to work in a high-pressured environment.

• Successful candidates will be able to work well within a team. This role is suited to people who remain calm under pressure, good at problem solving, and have excellent interpersonal skills, with an empathetic nature.

Job Type: Full-time

Application Question(s):

• Do you have previous experience in Medical Setting?
• Do you have previous experience in Dubai?
• Do you have UAE residency?
• Do you speak English?
• Do you speak Arabic?

Position Purpose

The Intern - Patient Care plays a vital role in supporting and managing Patient Support Programs, ensuring that

patients receive timely, compassionate, and professional assistance throughout their treatment journey.

The Intern - Patient Care serves as a trusted advocate and a caring voice, ensuring no patient lives their patient

support program journey alone. From coordinating services to provide guidance and quality care, the intern brings

clarity, transparency, guidance, direction, education, and awareness to the patient support program journey. Whether

in the field or the office, every action is taken to make each patient's experience convenient and compliant.

At its core, this role is about removing barriers to care and ultimately expanding access strategies around the globe,

so patients have the chance to receive and maximize the medical benefits and support they deserve.

Duties and Responsibilities

• Assist the line manager and assigned program team in effectively managing Patient Support Program(s) by

liaising with key stakeholders.

• Ensure timely enrolment of eligible patients in accordance with defined workflow and program timelines.
• Educate and coordinate with patients to facilitate a seamless enrollment process aligned with program

procedures.

• Maintain accurate, complete patient files, prepared for timely submission in line with project standards.
• Accompany team members on visits to healthcare providers, pharmacies, or patient support sites to support

program implementation.

• Ensure patients receive their medications efficiently and without delay.
• Prepare and maintain regular reports on program performance, including patient numbers, services provided,

and quality assurance metrics, in collaboration with the team.

• Maintain and update electronic records related to patient data and quality assurance.
• Participate in and complete all required training, including product training, pharmacovigilance, and any other

client-provided or Axios-mandated trainings.

• Report any adverse events or product complaints in line with client requirements and Axios Standard Operating

Policies and Procedures (SOPPs).

• Perform administrative duties related to program operations and general office support.
• Utilize Axios' Patient Management System (PMS) exclusively for all program activities.
• Ensure a solid understanding and consistent application of international standards and relevant Axios policies

and procedures.

• Comply with all applicable laws, regulations, Axios Code of Conduct, and internal SOPPs.
• Promote awareness of escalation protocols for any deviations or non-compliance issues.
• Support governance and operational monitoring activities across all Axios programs.
• Perform additional duties as assigned by your line manager

Relationships

• Work closely with the Line Manager and the assigned program team.
• Work with the related divisions of Axios.
• Maintain ongoing and frequent communication with Axios staff.
• External Partners.

Competencies

• Application of job knowledge.
• Concern for order and quality.
• Adaptability and flexibility.
• Dependability.
• Teamwork.

Educational Background and Experience

• A Degree or Diploma in any medical background or social work is ideal
• 0-1 year of working experience in a healthcare or scientific field or NGO is ideal
• Experience in data monitoring and management is an advantage, though not required.

• Experience coordinating and handling logistics/supply chain is an advantage, though not required.
• Experience in customer service management

Job Circumstances

• The position is based in our regional office,

Badr al Samma Medical Center is hiring a Patient Care Coordinator

• Minimum 1Year Experience in the same role
• Healthcare experience is an added advantage
• Should be fluent in English &Hindi
• Arabic Speaking is an added advantage
• Should be graduate

Job Type: Full-time

Pay: From AED2,500.00 per month

Experience:

• Same role: 1 year (Preferred)

Language:

• English,hindi (Required)

Responsibilities:

• Welcome and assist patients with warmth and professionalism
• Coordinate appointments and follow-ups
• Provide detailed information on aesthetic treatments and services
• Support patients throughout their treatment journey
• Maintain accurate records and ensure a smooth clinic flow
• Collaborate with doctors and therapists to deliver the best experience

Requirements:

• Fluent in Arabic and English (spoken and written)
• Previous experience in aesthetic clinics, beauty, or dermatology
• Excellent communication and interpersonal skills
• Organized, detail-oriented, and customer-service driven
• Immediate Joiner preferred

Job Type: Full-time

The centre is based in Jumeirah 1, after satwa.

Should have experience working in a Medical setup

Should Have a knowledge of Billing at Reception

Good Communication skills and adaptable to any working environment

Job Type: Full-time

High-Quality Patient Care Physician

We are seeking an experienced physician to provide exceptional patient care services. As a General Practitioner, you will be part of a dynamic team dedicated to delivering high-quality medical services.

• Conduct thorough medical assessments and develop individualized treatment plans based on patient needs.
• Diagnose and treat acute and chronic medical conditions with a focus on preventative care.
• Maintain accurate and up-to-date patient records in compliance with regulatory requirements.
• Respond efficiently and effectively in emergency situations, ensuring the well-being of patients and staff.
• Participate in quality improvement initiatives to enhance patient outcomes and overall healthcare delivery.

• Bachelor's Degree in Medicine & Surgery with at least two years of clinical experience.
• Valid DOH License.

• Competitive compensation package.
• Opportunities for professional growth and development.
• A supportive and collaborative work environment.

• The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work effectively with patients, families, and healthcare teams.