65 People Culture jobs in the United Arab Emirates
Junior Culture Coach
Posted today
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Job Description
Great Place To Work® is the global authority on workplace culture. Our mission is to help every place become a Great Place To Work® for all. We give leaders and organizations the recognition and tools to create a consistently and overwhelmingly positive employee experience, fostering cultures that are proven to drive business, improve lives, and better society.
Our recognition is the most coveted and respected in the world for elevating employer brands to attract the right people. Our proprietary methodology and platform enable organizations to capture, analyze, and understand the experience of all employees. Our groundbreaking research empowers organizations to build cultures that retain talent and unlock the potential of every employee. Our coaches, content, and community connect the boldest leaders, ideas, and innovations in employee experience. Since 1992, our Certification™, Best Workplaces™ Lists, and global benchmarks have become the industry standard, built on data from more than 100 million employees in 150 countries around the world. Visit our website at .
Job DescriptionThis is a remote position.
Role summary
Support in delivering high-quality workplace culture transformation programs by handling administrative tasks, coordinating logistics, preparing materials, and assisting with data interpretation and client communications.
Key Responsibilities- Support & Coordination
- Assist in the preparation of workplace culture coaching sessions.
- Support the facilitation team during sessions, including time management, note-taking, and recording action points.
- Help prepare follow-up documentation, summaries, and client communications post-session.
- Assist in and deliver high-impact workplace culture transformation journeys using GPTW’s methodology and global research framework.
- Assist with downloading, formatting, and organizing data from the Emprising® platform and Culture Audit™.
- Prepare initial data summaries, charts, and visual aids for lead coaches to present to clients.
- Maintain updated dashboards and records to track client progress and key metrics.
- Format, proofread, and adapt existing advisory content, toolkits, and presentations for different clients.
- Coordinate with Marketing and Product teams to update templates and resources.
- Ensure all documents follow brand guidelines and quality standards.
- Coordinate meeting schedules, send reminders, and manage calendar invites for client sessions and check-ins.
- Respond to basic client queries and escalate complex matters to the lead coach.
- Maintain accurate contact and engagement records in Zoho CRM.
- Work with Relationship Managers, Data Analysts, and Customer Success teams to ensure smooth delivery of projects.
- Support internal projects, such as resource library updates or process improvements.
- Assist with client sessions and milestone reviews.
- Maintain accurate documentation of all activities in Zoho CRM.
- Generate reports and track completion of client deliverables and follow-ups.
- Strong organizational skills with high attention to detail.
- Good written and verbal communication abilities.
- Basic understanding of workplace culture and employee engagement concepts (training provided).
- Comfortable working with data in Excel or similar tools (basic analytics skills preferred).
- Proficiency in Microsoft Office and/or Google Workspace; familiarity with CRM systems (Zoho preferred).
- Ability to handle multiple tasks, prioritize, and meet deadlines.
- Bachelor’s degree in HR, Business, Psychology, or related field (or equivalent work experience).
- 1–3 years of experience in an administrative, coordination, HR, or consulting support role.
- Fluency in English & Arabic.
- Timely delivery of administrative and coordination tasks.
- High accuracy and quality of prepared materials and reports.
- Positive feedback from internal coaches and cross-functional teams.
- Smooth execution of workshops, events, and client engagements.
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People & Culture Manager
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Job Title: People & Culture Manager Department: Human Resources Location: Dubai, UAE Reports To: Chief Executive Officer (CEO)
Job Overview:The People & Culture Manager at Furless Group plays a pivotal role in fostering a positive workplace culture, ensuring employee engagement, and driving HR initiatives that align with the company’s vision and growth. This role involves strategic planning, talent management, and HR operational excellence to enhance employee experience across all Furless Group entities – Furless Permanent, Furless Beauty Institute and The Trading Corner. Additionally, the People & Culture Manager is responsible for the accuracy of HR administration, processing all HR-related requests, and developing policies to ensure compliance and efficiency. This role also ensures compliance with UAE and Saudi labor laws and requires experience in managing HR functions across the GCC region.
Key Responsibilities: 1. Culture & Employee Experience:- Develop and implement strategies to foster an inclusive, engaging, and high-performance work culture.
- Act as a key advocate for employee well-being, ensuring policies and practices support work-life balance.
- Lead employee engagement initiatives, including surveys, feedback mechanisms, and well-being programs.
- Support diversity, equity, and inclusion (DEI) initiatives to build a supportive work environment.
- Oversee and manage recruitment and onboarding processes to ensure seamless integration of new hires.
- Work with department heads to identify staffing needs and succession planning strategies.
- Develop training and development programs to enhance employees’ skills and career growth.
- Implement performance management systems that support professional development and career progression.
- Ensure HR policies, procedures, and labor law compliance across all Furless Group entities.
- Maintain and enhance HR systems to improve operational efficiency.
- Manage employee relations, including conflict resolution and disciplinary actions, in line with company values.
- Oversee compensation, benefits, and payroll processes in collaboration with the finance team.
- Ensure the accuracy of HR administration, including maintaining employee records and processing all HR-related requests.
- Develop and implement HR policies to standardize processes and ensure legal compliance across the GCC region.
- Work closely with the leadership team to align HR strategies with business goals.
- Provide data-driven insights to enhance decision-making related to people management.
- Act as a trusted advisor to senior management on all HR-related matters.
- Lead HR projects and initiatives that support organizational growth and transformation.
- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- 8+ years of HR experience within UAE and wider GCC including Saudi Arabia, with at least 3 years in a managerial role.
- Strong understanding of UAE and Saudi labor laws and HR best practices.
- Experience managing HR functions across the GCC region.
- Experience in the beauty, wellness, or retail industry is an advantage.
- Proven track record in employee engagement, culture building, and HR strategy implementation.
- Excellent communication, leadership, and interpersonal skills.
- Ability to handle confidential information with integrity and professionalism.
- Proficiency in HR software and Microsoft Office Suite.
- Be part of a dynamic and growing company that values innovation and excellence.
- Work in a collaborative and inclusive environment.
- Opportunity to drive meaningful HR initiatives that impact employee experience.
- Competitive compensation and benefits package.
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People & Culture Manager
Posted today
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Job Title: People & Culture Manager
Department: Human Resources
Location: Dubai, UAE
Reports To: Chief Executive Officer (CEO)
The People & Culture Manager at Furless Group plays a pivotal role in fostering a positive workplace culture, ensuring employee engagement, and driving HR initiatives that align with the company’s vision and growth. This role involves strategic planning, talent management, and HR operational excellence to enhance employee experience across all Furless Group entities – Furless Permanent, Furless Beauty Institute and The Trading Corner. Additionally, the People & Culture Manager is responsible for the accuracy of HR administration, processing all HR-related requests, and developing policies to ensure compliance and efficiency. This role also ensures compliance with UAE and Saudi labor laws and requires experience in managing HR functions across the GCC region.
Key Responsibilities: 1. Culture & Employee Experience:- Develop and implement strategies to foster an inclusive, engaging, and high-performance work culture.
- Act as a key advocate for employee well-being, ensuring policies and practices support work-life balance.
- Lead employee engagement initiatives, including surveys, feedback mechanisms, and well-being programs.
- Support diversity, equity, and inclusion (DEI) initiatives to build a supportive work environment.
- Oversee and manage recruitment and onboarding processes to ensure seamless integration of new hires.
- Work with department heads to identify staffing needs and succession planning strategies.
- Develop training and development programs to enhance employees’ skills and career growth.
- Implement performance management systems that support professional development and career progression.
- Ensure HR policies, procedures, and labor law compliance across all Furless Group entities.
- Maintain and enhance HR systems to improve operational efficiency.
- Manage employee relations, including conflict resolution and disciplinary actions, in line with company values.
- Oversee compensation, benefits, and payroll processes in collaboration with the finance team.
- Ensure the accuracy of HR administration, including maintaining employee records and processing all HR-related requests.
- Develop and implement HR policies to standardize processes and ensure legal compliance across the GCC region.
- Work closely with the leadership team to align HR strategies with business goals.
- Provide data-driven insights to enhance decision-making related to people management.
- Act as a trusted advisor to senior management on all HR-related matters.
- Lead HR projects and initiatives that support organizational growth and transformation.
- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- 8+ years of HR experience within UAE and wider GCC including Saudi Arabia, with at least 3 years in a managerial role.
- Strong understanding of UAE and Saudi labor laws and HR best practices.
- Experience managing HR functions across the GCC region.
- Experience in the beauty, wellness, or retail industry is an advantage.
- Proven track record in employee engagement, culture building, and HR strategy implementation.
- Excellent communication, leadership, and interpersonal skills.
- Ability to handle confidential information with integrity and professionalism.
- Proficiency in HR software and Microsoft Office Suite.
- Be part of a dynamic and growing company that values innovation and excellence.
- Work in a collaborative and inclusive environment.
- Opportunity to drive meaningful HR initiatives that impact employee experience.
- Competitive compensation and benefits package.
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People & Culture Manager
Posted today
Job Viewed
Job Description
Job Title: People & Culture Manager
Department: Human Resources
Location: Dubai, UAE
Reports To: Chief Executive Officer (CEO)
The People & Culture Manager at Furless Group plays a pivotal role in fostering a positive workplace culture, ensuring employee engagement, and driving HR initiatives that align with the company’s vision and growth. This role involves strategic planning, talent management, and HR operational excellence to enhance employee experience across all Furless Group entities - Furless Permanent, Furless Beauty Institute and The Trading Corner. Additionally, the People & Culture Manager is responsible for the accuracy of HR administration, processing all HR-related requests, and developing policies to ensure compliance and efficiency. This role also ensures compliance with UAE and Saudi labor laws and requires experience in managing HR functions across the GCC region.
Key Responsibilities: 1. Culture & Employee Experience:- Develop and implement strategies to foster an inclusive, engaging, and high-performance work culture.
- Act as a key advocate for employee well-being, ensuring policies and practices support work-life balance.
- Lead employee engagement initiatives, including surveys, feedback mechanisms, and well-being programs.
- Support diversity, equity, and inclusion (DEI) initiatives to build a supportive work environment.
- Oversee and manage recruitment and onboarding processes to ensure seamless integration of new hires.
- Work with department heads to identify staffing needs and succession planning strategies.
- Develop training and development programs to enhance employees' skills and career growth.
- Implement performance management systems that support professional development and career progression.
- Ensure HR policies, procedures, and labor law compliance across all Furless Group entities.
- Maintain and enhance HR systems to improve operational efficiency.
- Manage employee relations, including conflict resolution and disciplinary actions, in line with company values.
- Oversee compensation, benefits, and payroll processes in collaboration with the finance team.
- Ensure the accuracy of HR administration, including maintaining employee records and processing all HR-related requests.
- Develop and implement HR policies to standardize processes and ensure legal compliance across the GCC region.
- Work closely with the leadership team to align HR strategies with business goals.
- Provide data-driven insights to enhance decision-making related to people management.
- Act as a trusted advisor to senior management on all HR-related matters.
- Lead HR projects and initiatives that support organizational growth and transformation.
- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- 8+ years of HR experience within UAE and wider GCC including Saudi Arabia, with at least 3 years in a managerial role.
- Strong understanding of UAE and Saudi labor laws and HR best practices.
- Experience managing HR functions across the GCC region.
- Experience in the beauty, wellness, or retail industry is an advantage.
- Proven track record in employee engagement, culture building, and HR strategy implementation.
- Excellent communication, leadership, and interpersonal skills.
- Ability to handle confidential information with integrity and professionalism.
- Proficiency in HR software and Microsoft Office Suite.
- Be part of a dynamic and growing company that values innovation and excellence.
- Work in a collaborative and inclusive environment.
- Opportunity to drive meaningful HR initiatives that impact employee experience.
- Competitive compensation and benefits package.
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Bartender - Counter Culture Cafe
Posted 8 days ago
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Job Description
**Job Number**
**Job Category** Food and Beverage & Culinary
**Location** Dubai Marriott Harbour Hotel & Suites, King Salman Bin Abdulaziz Al Saud Street , Dubai Marina, Dubai, United Arab Emirates, United Arab Emirates, VIEW ON MAP
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our jobs aren't just about mixing drinks. Instead, we want to build an experience that is memorable and unique. Our bartenders have the basics down, but are constantly on the look-out for new trends, micro-local offerings, and guests' evolving needs. They are not just a beverage enthusiast, but also the host of the space. Their role goes beyond the bar itself to take ownership of guest service more broadly and do what needs to be done. Bartenders will use their knowledge and expertise to make the bar look and function flawlessly. They will build relationships with others across the hotel and in the community, to anticipate and deliver on our guests' needs. They should be passionate about the guest service experience, but also have an eye for detail - from the money that moves through their hands, to the information they provide to guests, to the quality of their drinks.
No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, protecting company assets, maintaining confidentiality, and ensuring your uniform and personal appearance are professional. Bartenders will be on their feet and moving around (stand, sit, or walk for an extended period of time) and taking a hands-on approach to their work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Bartenders - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATION
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
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Talent & Culture Specialist (Training)
Posted 8 days ago
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Job Description
**What will I be doing?**
As a Talent & Culture Specialist, you serve as an integral component of the Human Resources function by supporting learning and development initiatives through Hilton's comprehensive training framework. Specifically, will perform the following tasks to the highest standards:
+ Support departments in developing cutting edge functional excellence and in developing leadership capabilities
+ Act as a change catalyst in the cultural and organizational transformation of the Hotel
+ Provide key input of Training aspects for all activities and plans of the Hotel
+ Support individual and team development, career development, and training and experience-based learning
+ Induct, coach, and mentor new Team Members
+ Interact with hotel leaders responsible for people development on a daily basis to provide support to operational departments
+ Partner with department to deliver training programs and other organizational and leadership development interventions
+ Monitor and conduct learning and development reviews with each department
+ Prepare annual training plans and training calendars for the hotel
**What are we looking for?**
The Talent & Culture Specialist serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
+ Thorough knowledge of modern learning and development tools and technique
+ Excellent communication and presentation skills
+ Excellent people management skills
+ Demonstrated ability to develop interpersonal relationships
+ Positive attitude
+ Committed to delivering a high level of customer service, both internally and externally
+ Excellent grooming standards
+ Flexibility to respond to a range of different work situations
+ Ability to work under pressure
+ Ability to work on their own or in teams
+ Proficiency, at an intermediate level, with computers and computer programs, including Microsoft Word, PowerPoint
+ Exceptional presentation and grooming
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
+ Tertiary qualifications, or other collegiate-level degree, in Training or Human Resources
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands ( . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Human Resources_
**Title:** _Talent & Culture Specialist (Training)_
**Location:** _null_
**Requisition ID:** _HOT0BUBO_
**EOE/AA/Disabled/Veterans**
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Senior People & Culture Activator
Posted today
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Cultivate a Thriving, Inclusive, and High-Performance Culture
About UsFounded in 2003, we’ve built a legacy of unforgettable experiences across the Middle East. From cultural festivals to flagship public events, our work blends logistical excellence with creative ambition to shape moments that matter.
We are LINKVIVA — creators of experiences that live beyond the day.
Our Energy (Values) – The 5Ps
People – We rise by lifting others.
Positivity – We see the light, even in chaos.
Perfection – Not flawless. But fearless in chasing better.
Pioneering – We break molds, not rules.
Passion – We lead with fire in the belly.
About the RoleAs a Snr People & Culture Activator, you will champion a safe, inclusive, and high-performance culture across one of LINKVIVA’s key projects, Liwa Village. This role focuses on building trust with deployed staff, proactively managing people-related risks, and acting as a first responder to complex employee relations and on-site crises. You will partner with project managers to address HR needs, support recruitment and onboarding for extended teams (freelancers), and provide strategy for on ground wellbeing activations.
Why You Should Join UsCultural Leadership – Shape and nurture a vibrant, inclusive, and high-performance culture on and off site.
Trust & Engagement – Build strong relationships with deployed staff through regular site visits, active listening, and safe-space conversations.
Risk & Crisis Readiness – Identify risks early and lead effective on-site crisis management.
Strategic HR Partnering – Provide insights to improve HR policies, procedures, and risk management frameworks. Providing full scale well being initiatives and engagements before and during the event for workforce.
Operational Excellence – Ensure alignment between HR operations and project delivery for seamless execution.
What You’ll Do- Lead Employee Relations Management – Resolve complex cases, mediate conflicts, and handle grievances with fairness and discretion.
- On-Site Crisis Response – Manage emergencies such as accidents, medical incidents, or security events, working closely with safety, security, and leadership teams.
- Proactive Risk Assessments – Monitor early warning signs of burnout, stress, harassment, or interpersonal issues, and take swift corrective action.
- Build Trust with Deployed Staff – Conduct regular site visits, engage in open dialogue, and act as the confidential escalation point for whistleblower concerns.
- Recruitment & Onboarding – Oversee the recruitment, onboarding, and integration of extended teams to ensure readiness for projects.
- Liaise Between Teams – Act as the bridge between the extended team, in-house HR, and project management to ensure alignment and timely resolution of issues.
- Monitor HR Budgets & Compliance – Ensure all people-related operations are aligned with budgetary and legal requirements.
Strategic & Proactive – Anticipates challenges and creates preventative strategies.
Strong Communicator – Builds trust and handles sensitive issues with empathy and authority.
Calm Under Pressure – Able to manage crises confidently and decisively.
People-Centric – Values diversity, inclusion, and psychological safety for all staff.
What You Need to ApplyExperience – 7+ years in people and culture, HR, or employee relations roles, ideally within event production or similar high-paced industries.
Education – Bachelor’s degree in Human Resources, Business Administration, or related field.
Skills – Expertise in conflict resolution, crisis management, and risk assessment.
Knowledge – HR compliance, labor law, and best practice frameworks.
Language – Fluent in English; Arabic proficiency is an advantage.
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Talent & Culture Specialist (Training)
Posted today
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Job Description - Talent & Culture Specialist (Training)
The Talent & Culture Specialist will act as a change catalyst for cultural and organizational transformation through the development of function excellence among Team Members.
What will I be doing?
As a Talent & Culture Specialist, you serve as an integral component of the Human Resources function by supporting learning and development initiatives through Hilton's comprehensive training framework. Specifically, will perform the following tasks to the highest standards:
- Support departments in developing cutting edge functional excellence and in developing leadership capabilities
- Act as a change catalyst in the cultural and organizational transformation of the Hotel
- Provide key input of Training aspects for all activities and plans of the Hotel
- Support individual and team development, career development, and training and experience-based learning
- Induct, coach, and mentor new Team Members
- Interact with hotel leaders responsible for people development on a daily basis to provide support to operational departments
- Partner with department to deliver training programs and other organizational and leadership development interventions
- Monitor and conduct learning and development reviews with each department
- Prepare annual training plans and training calendars for the hotel
What are we looking for?
A The Talent & Culture Specialist serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Thorough knowledge of modern learning and development tools and technique
- Excellent communication and presentation skills
- Demonstrated ability to develop interpersonal relationships
- Committed to delivering a high level of customer service, both internally and externally
- Flexibility to respond to a range of different work situations
- Ability to work under pressure
- Ability to work on their own or in teams
- Proficiency, at an intermediate level, with computers and computer programs, including Microsoft Word, PowerPoint
- Exceptional presentation and grooming
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Tertiary qualifications, or other collegiate-level degree, in Training or Human Resources
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
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Account Manager - Arts & Culture
Posted today
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Flint Culture is looking for an Account Manager with a strong understanding of Arabic and English media and a passion for arts and culture. You will manage client relationships, plan media campaigns, and engage with national and international media. Your role will involve social media content development, organising events, and collaborating with stakeholders across the cultural sector.
Main Duties & Responsibilities- Lead and implement strategic media campaigns for arts and culture clients.
- Develop strong relationships with clients, media, and partners.
- Create press materials and manage media outreach.
- Organise events, press trips, and launches.
- Contribute to new business proposals and social media development.
- Experience in communications/PR within creative industries.
- Strong media contacts and ability to secure positive coverage.
- Excellent written English; Arabic is a plus.
- Skilled in managing projects and working under tight deadlines.
- Flexible to attend evening events.
We are an international culture-led communications and strategy consultancy firm. As believers in the transformative power of culture, we work at the intersection of arts and cultural intelligence to drive meaningful change, amplify impact, and foster connections. Through our in-market teams across the UK, Europe, the Middle East, and South Asia.
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Director, Learning & Development (Brand & Culture)
Posted today
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Director, Learning & Development (Brand & Culture) (17595)
At Kerzner, we never settle. Through continued innovation, our team of pioneers push until the next level is achieved, and then to keep going. Our philosophy is simple - we go above and beyond to Blow Away our Guest and Colleagues. Good enough never is. For us, it is all about perfection and innovation. This is not simply our job, it’s our passion.
Our Colleagues are at the heart of who we are and what we do. With an international team of over 10,000 Colleagues and strong strategic growth on the horizon, we offer unrivalled career opportunities around the world. We are committed to provide our Colleagues at all levels with opportunities to grow and develop within the organisation through personalised development plans and tailored succession planning. We invest in our communities to sustain the environment where we operate and minimising our own footprint. Whether it is through animal conservation, education or tree-planting, we like to give back in as many ways as we can to help our communities flourish.
Job SummaryThe Director, Learning & Development (Brand & Culture) is responsible for embedding the company’s brand DNA and cultural values into every aspect of learning and talent development worldwide. This role ensures that development programs not only build capability but also strengthen brand identity, guest experience, and a high-performance, emotionally engaged culture. Acting as a global custodian of brand-led learning, this role designs, deploys, and measures strategies that align people development with business priorities and brand promise.
Key Responsibilities- Lead the global L&D strategy for brand and culture, aligning with the VP of L&D and broader HR strategy.
- Partner with executive leadership, brand, and HR teams to translate company and brand vision, values, and service culture into learning frameworks and experiences.
- Lead global brand immersion initiatives, onboarding experiences, and storytelling experiences for all levels of the business and cultural activation workshops.
- Serve as the global subject matter expert on culture transformation, brand immersion, and employee experience learning.
- Partner with Brand, Marketing and Operations teams to ensure learning reflects brand voice, aesthetics, and guest experience standards.
- Design leadership and cultural capability programs and content that empower colleagues and managers to role-model brand behaviors.
- Lead a global team of L&D professionals, ensuring high performance and consistent delivery in line with brand values, policies, and processes across all regions.
- Collaborate with Resort L&D Leads to develop and manage a pool of Departmental and Master Trainers, ensuring consistent, high-quality training is delivered across all properties.
- Build capability, provide governance and relevant toolkits for global L&D teams to deliver brand and culture programs with consistency.
- Provide L&D support and guidance for all global resort pre-openings, including on-site presence as needed to ensure seamless launch and brand alignment.
- Define success metrics and evaluate ROI of all learning initiatives.
- Leverage data and insights to continuously evolve programs and strengthen employee engagement, talent development and retention, and brand aligned guest experience.
- Drive innovation in learning through digital platforms (e.g., LMS, LXP, mobile, AI) and modern instructional design.
- Implement data-driven evaluation of key learning programs and provide insights to the business to support continuous improvement and impact measurement.
- Manage budgets, vendors, academic partnerships, and external consultants.
- To execute any other duties as assigned by VP, L&OD.
- 10+ years of experience in Learning & Development, Talent Management, or Organizational Development, with at least 3 years in a senior regional leadership role.
- Master’s degree in Human Resources, Organisational Psychology, Education, or related field.
- Instructional design and graphic design skills
- Strong expertise in brand immersion, culture transformation, and employee experience learning.
- Background in hospitality, retail, luxury, or customer-centric industries preferred.
- Proven ability to design and implement innovative learning strategies at scale.
- Combines strong business acumen with a clear ability to translate culture and brand learning initiatives into measurable commercial outcomes
- Experience implementing organisation-wide learning technology (e.g., LMS, LXP)
- Recognized certification in Learning & Development, HR, coaching, or organisational development (e.g., SHRM-SCP, ATD-CPTD, ICF, CIPD).
- Kirkpatrick evaluation training and certification (preferred).
Our company is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, innovative, inclusive, and inspiring in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.
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