29 Performance Management jobs in Dubai

To assist the in executing and implementing the operational aspects of Performance Management in line with HR policy of the bank.

Train and assist the bank staff on the Performance Management Systems & Process.

Advise the bank staff on the entire Performance Management cycle to ensure successful completion of the process.

Assist in ensuring that objectives are set for the bank staff at the beginning of the year and prepare MIS to track the progress of the same.

Ensure all HRMS issues pertaining to Performance Management System are resolved in a satisfactory manner within minimum TAT.

Assist in preparing presentations, analysis of trends etc. on Performance Management.

Ensure that all disagreed cases with respect to performance management cycle are resolved in line with the HR policy.

Assist in initiating and completion of all the operational processes of Performance Management.

Assist in administering the mid-year and year-end appraisal exercise.

Maintain all approvals / workings related to Performance Management to ensure easy retrieval at all times.

All the above accountabilities includes but not limited to any additional/new tasks or responsibilities assigned by the line Manager.

Job Purpose:

This role involves establishing, implementing, and auditing effective Performance Management Systems within the automotive sector. The Performance Management Specialist/Executive will develop clear performance metrics such as KPIs, OKRs, and CSFs, conduct regular performance reviews, and ensure systems are aligned with organizational goals and deployed efficiently using HRIS platforms.

Duties and Responsibilities of the position:

Performance Management System Development:

1. Develop and refine performance management systems aligned with organizational objectives.
2. Establish clear performance management policies and procedures.

Implementation and Deployment of Performance Management Systems:

1. Effectively implement and manage performance management tools within the organization.
2. Deploy and manage performance systems via HRIS platforms such as Keka HR and Resource INN.

Development and Monitoring of Metrics:

1. Develop and maintain Critical Success Factors (CSFs), Objectives & Key Results (OKRs), and Key Performance Indicators (KPIs) specific to various teams and functions.
2. Regularly monitor performance metrics to ensure alignment with strategic business objectives.

Performance Review Administration:

1. Schedule and facilitate regular quarterly, semiannual, and annual performance review cycles.
2. Ensure fairness, transparency, and documentation accuracy in performance evaluations.

System Audit and Compliance:

1. Conduct audits to ensure compliance with established performance management practices.
2. Identify areas for improvement and recommend enhancements to performance management systems and procedures.

Training and Guidance:

1. Provide training to managers and employees on effective use of performance management tools and processes.
2. Advise departments on aligning performance metrics with business objectives.

Skills required to fulfill the position:

1. Proven 3-5 years of experience in developing, deploying, and managing performance management systems specifically in the automotive sector.
2. Expertise with performance management tools and HRIS platforms including Keka HR and Resource INN.
3. Strong analytical skills with the ability to develop clear and measurable performance metrics (CSFs, OKRs, KPIs).
4. Excellent communication, facilitation, and presentation skills.
5. Proficient in conducting detailed system audits and compliance checks.
6. Strong organizational and problem-solving abilities.

Position Qualifications (Academic & Professional):

1. Bachelor's degree in Human Resources, Business Administration, Organizational Development, or related fields. Advanced degree or professional certifications preferred.
2. 3-5 years of proven experience specifically in Performance Management within the automotive sector.
3. Certifications in performance management (CPMP, COKRP, CHAMP, or HR practices) are advantageous.

BlackStone eIT is on the lookout for a dedicated and knowledgeable Performance Management Specialist to join our Human Resources team. In this pivotal role, you will be responsible for developing, implementing, and overseeing performance management strategies that drive employee engagement and organizational success. You will work closely with management and staff to ensure that performance evaluation processes align with company goals and provide meaningful feedback for employee development.
Responsibilities

• Design and implement performance management systems and processes, including goal setting, performance evaluations, and development plans
• Provide training and resources to managers and employees on effective performance management practices
• Collaborate with department heads to align performance metrics with business objectives
• Monitor performance appraisal cycles and ensure timely and constructive feedback is provided
• Analyze performance data to identify trends, issues, and opportunities for improvement
• Support succession planning and talent management initiatives
• Develop and maintain performance management tools and resources
• Stay current on industry best practices and trends related to performance management
• Foster a culture of continuous feedback and employee development throughout the organization
  

• Bachelor's degree in Human Resources, Business Administration, or a related field
• 3+ years of experience in performance management, employee development, or a related HR capacity
• Strong understanding of performance management principles and best practices
• Experience in designing and implementing performance appraisal systems
• Excellent communication and interpersonal skills, with the ability to influence and collaborate at all levels
• Analytical mindset with strong problem-solving capabilities
• Proficient in using HRIS and performance management software
• Ability to maintain confidentiality and handle sensitive employee information
• Strong organizational skills with attention to detail and accuracy

Dynamic organisation dedicated to driving innovation and excellence internally and externally. They are currently undergoing a transformation, while helping other entities with their evolution, which will leave a lasting and positive impact.

• Design and lead corporate performance management frameworks.
• Ensure strategic alignment across departments and initiatives.
• Collaborate with senior government stakeholders to drive performance outcomes.
• Monitor KPIs and deliver actionable insights to executive leadership.
• Oversee performance reporting and continuous improvement efforts.
• Benchmark performance against global best practices.
• Support strategic planning and policy development through performance data.

• UAE National with a minimum of 10 years' relevant professional experience.
• Proven expertise in Corporate Performance Management.
• Strong stakeholder management skills, particularly with senior government figures.
• Background in government, semi-government, or consulting environments.
• Consulting experience is desirable.

Dynamic organisation dedicated to driving innovation and excellence internally and externally. They are currently undergoing a transformation, while helping other entities with their evolution, which will leave a lasting and positive impact.

• Design and lead corporate performance management frameworks.
• Ensure strategic alignment across departments and initiatives.
• Collaborate with senior government stakeholders to drive performance outcomes.
• Monitor KPIs and deliver actionable insights to executive leadership.
• Oversee performance reporting and continuous improvement efforts.
• Benchmark performance against global best practices.
• Support strategic planning and policy development through performance data.
• UAE National with a minimum of 10 years' relevant professional experience.
• Proven expertise in Corporate Performance Management.
• Strong stakeholder management skills, particularly with senior government figures.
• Background in government, semi-government, or consulting environments.
• Consulting experience is desirable.
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We are currently seeking a highly skilled and strategic Manager CX Performance Management to join one of our esteemed clients in the government sector. This role is ideal for candidates passionate about improving customer experience and driving performance excellence through data-driven insights and continuous improvement initiatives.
Job Purpose
The selected candidate will own the measurement analysis and performance management of customer experience (CX). This includes translating customer feedback and operational data into actionable insights identifying opportunities to improve service delivery and partnering with cross-functional teams to close performance gaps.
Key Responsibilities
Develop track and report on CX KPIs and service-level metrics across all channels.
Manage a team of CX Performance Experts ensuring timely monitoring of results and initiatives.
Align CX metrics with operational KPIs to create a shared view of customer impact across the organization.
Identify CX hotspots using data analytics Voice of Customer (VoC) insights and operational performance metrics.
Lead process optimization workshops to eliminate inefficiencies and enhance service quality.
Oversee project governance reporting and tracking of transformation initiatives.
Drive adoption of continuous improvement methodologies such as Lean and Agile across the organization.
RequirementsTo be considered for this role you need to meet the following criteria:
Bachelor s degree in Business Economics Industrial Engineering or related field.
Certifications in performance management data analytics or CX are an advantage.
Intermediate proficiency in English and Arabic is required.
Experience
7 10 years of experience in performance management CX analytics or operational excellence.
Proven experience in managing CX metrics and implementing performance improvement initiatives.
Exposure to energy / power / infrastructure / government or customer-facing organizations; experience with government performance programs like Zero Bureaucracy is a plus.
Strong knowledge of data visualization and reporting tools (Power BI Tableau Excel).
Familiarity with VoC platforms (e.g. Medallia Qualtrics).
Skills & Competencies
Excellent analytical and problem-solving skills.
Strong stakeholder management and ability to influence without direct authority.
Results-oriented mindset with a passion for driving measurable impact.
If you are passionate about delivering exceptional customer experiences and leading performance improvement initiatives we would love to hear from you
To apply and explore other exciting opportunities please visit our website: .
Black Pearl does not charge candidates any fees for its recruitment services.

SAP PaPM consultants specialize in optimizing profitability and performance management models, focusing on implementation and reporting solutions.

• Hands-on experience in configuring, customizing, and optimizing SAP PaPM models, particularly in route profitability, cost allocation, and financial reporting.
• Proven expertise in SAP S/4HANA and integration of SAP PaPM with other SAP modules.
• Data modeling, data integration, and reporting skills within the SAP ecosystem.
• Proficiency in using embedded analytics, Fiori apps, and reporting tools to deliver business insights.

• SAP PaPM (Profitability and Performance Management)
• SAP S/4HANA
• Data Integration
• Embedded Analytics
• Fiori Apps

This is a mid-senior level position that requires hands-on experience in SAP PaPM configuration and customization.

A successful candidate will have a strong background in IT and experience working with SAP systems.

This role is ideal for professionals looking to advance their careers in the field of SAP PaPM.

Role Overview

The Asset Performance Management (APM) business is expanding within Grid Solutions, enabling utilities and grid operators to transition from time-based to condition-based maintenance through digital solutions. We are seeking an experienced professional to drive growth in APM and Digital Services within the MENAT and SSA region.

• Achieve sales targets and business development growth for Asset Performance Management and digital solutions.
• Develop business opportunities and conduct campaigns to win Digital Services focused on the Asset Performance Management business.
• Promote and develop APM business with utilities and industrial customers of the region.
• Leverage GE Grid Solutions' experience and capabilities to increase the Digital Services pipeline.
• Negotiate and close complex deals in alignment with direct sales staff.

About You

• Over 10 years of SW/electrical expertise and experience in business.
• More than 10 years of experience in sales and business development in the MENAT and SSA region.
• Strong background in Grid Automation Digital and Grid Services business.
• Experience in a similar position with a network in this sector.
• Bachelor's degree in a relevant field; engineering background is an advantage.

What We Offer

• Autonomous work environment with opportunities for growth and development.
• Hands-on profile to take part in cost estimations and support deal-winning efforts.

Purpose

This role will be responsible for ensuring strong governance across IT, including:

1. The development and management of IT/technology policies, aligned with best practices and considering IHS's business context.
2. Establishing and reporting on IT performance metrics, identifying areas for improvement.
3. Supporting strategy and operational model development, and establishing IT ways of working.
4. Providing oversight over key IT processes to ensure clarity of objectives, roles, activities, and deliverables.

Key Roles & Responsibilities

Enforce Governance and Standards

1. Develop, maintain, and ensure compliance with relevant IT standards, policies, procedures, and artifacts.
2. Implement an IT Governance framework aligned with leading practices such as COBIT 2019, ITIL, ISO 2000, ISO 9001, ISO 22301, and ISO 27001.
3. Define, communicate, and monitor IT governance performance metrics and risk indicators.
4. Develop and periodically review IT policies, plans, and procedures to ensure compliance and organizational effectiveness.
5. Stay updated with regulations and continuously update company policies accordingly.
6. Design and document IT processes in collaboration with process owners, aligned with best practices and business context.

Business-IT Alignment

1. Support in creating and monitoring the IT strategy and roadmap, incorporating input from IT leadership to support group strategies.
2. Assess and improve the effectiveness of the IT governance framework regularly.

IT Project Risks Management

1. Oversee project and risk activities to provide responsive reporting and support informed decision-making.

Coordination of Governance Body Activities

1. Coordinate activities and deliverables of governance committees.

Business Reporting

1. Prepare accurate and clear reports and dashboards for management committees, including KPIs, KRIs, SLAs, and project portfolios.

Others

• Willingness to travel as needed.
• Perform other tasks as assigned by the Associate Director IT GRC.

Qualifications :

Job-Specific Competencies

• Proven experience implementing IT frameworks such as COBIT, ISO, and ITIL.
• Minimum of 10 years in IT governance or risk roles.
• Experience working across cultures and time zones.
• Strong understanding of business process improvement methodologies like CMMI, Six Sigma, BPM, Agile.
• Excellent analytical and problem-solving skills with a data-driven approach.
• Ability to work collaboratively across functions.
• Excellent communication, presentation, and interpersonal skills.

Qualifications & Experience Required

• A degree in information technology or related fields.
• Relevant certifications such as CISA, CRISC, CGEIT, ITIL, ISO 9000, ISO 27001.
• Deep understanding of IT GRC principles, techniques, and protocols.

Knowledge, Skills, and Abilities

Knowledge

• Best practice standards and frameworks (COBIT, ISO, ITIL) and their pragmatic application within IHS.
• Key governance and IT process principles.
• IT infrastructure and applications, including hardware, software, networks, OS, and various applications (cloud, on-premise).
• Emerging technologies like AI, cloud computing, APIs, data analytics, and their governance and risk implications.

Skills

• Excellent written and verbal communication skills.
• Strong interpersonal skills to foster collaboration across departments.

Abilities

• Attention to detail.
• Pragmatic, able to manage vertically and horizontally.
• Able to travel to locations where IHS operates.