9 Problem Solving Skills jobs in the United Arab Emirates

Workplace Conflict Resolution Specialist

Our organization seeks a Workplace Conflict Resolution Specialist to assist in monitoring and resolving employee relations issues, including resolution and follow-up. The successful candidate will support management with handling and resolving Human Resources issues.

Key Responsibilities:

• Monitor hiring and recruitment processes for compliance with local, state, and federal laws, as well as company policies and standards.
• Inform Human Resources management of employee relations issues.
• Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies, and guidelines.
• Disseminate information to employees related to employer-employee relations, employee activities, and personnel policies and programs.

Additional Responsibilities:

• Review and maintain accurate employee records and files (e.g., interview documents, I-9s).
• Assist in logistics administration and scheduling of annual employee surveys.
• Answer phone calls and record messages.

Requirements:

• High school diploma or G.E.D. equivalent.
• At least 1 year of related work experience.
• At least 1 year of supervisory experience.

As a Dispute Analyst, you will play a pivotal role in resolving customer disputes and ensuring a seamless user experience.

• Resolve customer complaints in a fair and professional manner
• Conduct thorough investigations into trading activity to prevent fraudulent behavior
• Develop and implement strategies to enhance customer service
• Utilize data analysis to identify areas for product improvement
• Serve as the voice of the customer across the organization

• Provide constructive feedback and coaching opportunities
• Regularly conduct customer and complainant surveys
• Share knowledge and best practices within the organization

• Minimum 1 year of experience in customer-facing roles or customer service
• Strong technical skills with ability to handle complex queries
• Exceptional written communication and active listening skills
• Ability to multitask and prioritize tasks effectively
• Knowledge of blockchain, cryptocurrency, and P2P payments is beneficial

Join our team of professionals who handle customer complaints and ensure a positive user experience.

We are seeking an experienced Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for handling customer inquiries, resolving disputes, and providing excellent customer service.

You will be the voice of the customer across the organization, ensuring that their needs are heard and addressed in a timely and professional manner.

This role is perfect for someone who is passionate about delivering exceptional customer service and has a strong ability to empathize with customers.

• Handle customer inquiries and resolve disputes in a fair and timely manner.
• Provide excellent customer service through phone, email, or live chat.
• Escalate complex issues to senior staff members when necessary.
• Collaborate with internal teams to resolve customer issues and improve processes.
• Stay up-to-date with product knowledge and industry trends to provide accurate information to customers.

• 1+ years of experience in customer-facing roles or customer service representative positions.
• Strong communication and interpersonal skills.
• Ability to multitask and prioritize tasks effectively.
• Knowledge of blockchain, crypto, and P2P payments is a plus.
• Fluency in English required; additional languages an advantage.
• Able to work irregular hours, including nights and weekends.

• Be part of a dynamic and fast-paced team.
• Collaborate with world-class talent in a global organization.
• Tackle unique projects with autonomy and innovation.
• Grow your career with opportunities for continuous learning.
• Enjoy competitive salary and company benefits.

Binance is committed to being an equal opportunity employer, valuing diversity and inclusion in the workplace.

Job Description: We are seeking a highly skilled Financial Analyst to join our team. As a key member of our financial department, you will be responsible for conducting in-depth financial analysis and reporting.

Responsibilities:

• Analyse financial data to identify trends, patterns, and insights that support strategic decision-making.
• Prepare accurate and timely financial reports in line with internal standards and external regulatory requirements.
• Lead the annual budgeting process, working closely with department heads to align financial plans with business objectives.
• Monitor budget performance throughout the year and ensure appropriate controls are in place.
• Oversee monthly financial reporting, ensuring clarity and consistency in presenting results.
• Investigate variances between actuals and forecasts, providing clear commentary and actionable recommendations.
• Develop and maintain robust financial models to support business cases, scenario planning, and long-term forecasting.
• Collaborate with cross-functional teams to gather, validate, and interpret financial data.
• Provide support and financial insights to aid in operational and strategic planning.

Requirements:

• Bachelor's degree in Finance, Accounting or related field.
• 4-5 years of experience as a Financial Analyst in the UAE.
• Strong analytical skills and experience with Power BI is compulsory.
• Excellent experience in preparing reports in MS Excel.
• Excellent communication and presentation skills.

Benefits: Join our dynamic team and enjoy a challenging and rewarding career in finance.

Other Information: If you have a passion for finance and are looking for a new challenge, we encourage you to apply for this exciting opportunity.

Drive Strategic Decision-Making with Data Science Expertise

EchoTwin AI is the intelligence layer powering self-healing cities, transforming reactive governance into proactive and adaptive urban management.

Our platform combines artificial intelligence, digital twins, and spatial analytics to monitor assets, enforce compliance, and optimize urban operations.

With deployments across North America and the Middle East, we partner with forward-thinking governments and innovators to build resilient, adaptive infrastructure for the cities of tomorrow.

• Designing data-driven solutions to support strategic decision-making.
• Developing rigorous methods to assess transit performance and broader impacts.
• Analyzing structured and unstructured data to identify trends and opportunities.

• Master's or PhD in Data Science, Statistics, Computer Science, Economics, or a related field.
• 5+ years of experience in data science, machine learning, or a related field.
• Proficiency in Python and experience with data science libraries like Pandas, NumPy, Scikit-learn, TensorFlow, or PyTorch.

• Endless learning and development opportunities from a diverse peer group.
• Options for medical, dental, and vision coverage for employees and dependents.
• Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA).

We are committed to building a talented team that shares our passion for innovative problem-solving and data-driven insights. If you're a motivated professional looking for a challenging role, we encourage you to apply.

This 5-day interactive course delves into the strategic application of data analytics as a decision support tool in management decision making.

It showcases the use of data analytics to inform policy decisions, direct operational decision making, and drive business growth.

The course emphasizes the effective interpretation of data analytics findings, fostering a deeper understanding of how to integrate quantitative reasoning into management decision making.

Exposure to the discipline of data analytics promotes greater confidence in the use of evidence-based information to support informed business decision making.

• Exploration of data analytics applications in management practice
• The importance of data quality and preparation in data analytics
• Applying data analytical methods through worked examples and real-world scenarios
• Focusing on management interpretation of statistical evidence and insights
• How to integrate data-driven thinking into business operations

• Explain the scope and structure of data analytics and its role in business decision making
• Apply a range of data analytics techniques to drive business insights and decision making
• Interpret meaningfully and critically assess statistical evidence and results
• Identify relevant applications of data analytics in business practice

• Professionals in management roles seeking to leverage data analytics for business growth
• Data analysts looking to develop their skills in applying data analytics to business decision making
• Business leaders interested in deriving greater value from data analytics in their organization

The course will utilize a combination of lectures, discussions, and hands-on exercises to ensure maximum understanding, comprehension, and retention of the information presented.

Delegates are encouraged to bring and analyze their own business data, adding relevance and context to the content.

The daily workshops will be highly interactive and participative, involving regular discussion of applications and case studies.

• Day One: Setting the Statistical Scene in Management
  • Introduction to data analytics and its role in business decision making
  • Thinking statistically about applications in management (identifying key performance indicators)
  • The integrative elements of data analytics
  • Data: The raw material of data analytics (types, quality, and preparation)
  • Exploratory data analysis using Excel (pivot tables and charts)
  • Using summary tables and visual displays to profile business data
• Day Two: Evidence-based Observational Decision Making
  • Numeric descriptors to profile numeric business data
  • Central and non-central location measures
  • Quantifying dispersion in business data
  • Examine the distribution of numeric measures (skewness and bimodal distributions)
  • Exploring relationships between numeric descriptors
  • Breakdown analysis of numeric measures
• Day Three: Statistical Decision Making – Drawing Inferences from Sample Data
  • The foundations of statistical inference and its application in business decision making
  • Quantifying uncertainty in business data – the normal probability distribution
  • The importance of sampling in inferential analysis
  • Sampling methods (random-based sampling techniques)
  • Understanding the sampling distribution concept
  • Confidence interval estimation
• Day Four: Statistical Decision Making – Drawing Inferences from Hypotheses Testing
  • The rationale of hypotheses testing and its application in business decision making
  • The hypothesis testing process and types of errors
  • Single population tests (tests for a single mean)
  • Two independent population tests of means
  • Matched pairs test scenarios
  • Comparing means across multiple populations
• Day Five: Predictive Decision Making - Statistical Modeling and Data Mining
  • Exploiting statistical relationships to build prediction-based models
  • Model building using regression analysis
  • Model building process – the rationale and evaluation of regression models
  • Data mining overview – its evolution and application in business
  • Descriptive data mining – applications in business
  • Predictive (goal-directed) data mining – business applications

Program Overview

The NYU Abu Dhabi Summer Academy is an 18month university preparation program designed to enhance the academic profiles of highly motivated Emirati high school students. The program features intensive instruction in Leadership and Public Speaking Critical Thinking and Writing Mathematical Reasoning for the Sciences College Readiness and Success and IELTS Preparation over the course of two summers and an intervening academic year.
Following a competitive admissions process up to 90 program participants are selected each year as recipients of the Sheikh Mohamed bin Zayed Scholarships for Outstanding High School Students which enables them to attend the Summer Academy.
In this mixedgender program students are exposed to a rich cultural and rigorous academic program which enhances their ability to gain admission to and perform well at toptier Englishlanguage universities. The program begins during the summer following the 10th year of high school and continues for the following 18 months with two intensive summer sessions of study in Abu Dhabi at the NYUAD addition students participate in online study and academic refresher weekends during the following academic year.
Program Goals

University Preparation

Students gain the academic cultural and social skills necessary for success at toptier universities. Summer Academy graduates have attended Yale NYU New York NYU Abu Dhabi Princeton United Arab Emirates University The London School of Economics George Washington University Kings College London The University of Pennsylvanias Wharton School and many others.
Academic Preparation

We introduce students to accelerated study of mathematics critical thinking and writing the humanities and to the value of a liberal arts education.
Cultural Awareness

Students develop their understanding of the social and cultural norms of universities and build useful intercultural competencies for success in university.
Test Preparation

We prepare students to excel on the standardized tests necessary for university entry.
Leadership and Public Speaking Skills

With Leadership and Public Speaking as a required course in the Summer Academy our program spurs confidence personal growth maturity and leadership skills.
Social Networking

We bring together top students from across the UAE who form a supportive and challenging social network among themselves and with Summer Academy alumni who have gone on to university study graduate school professions and leadership careers.
Job Summary

The Teaching Assistant will support course delivery for the Critical Thinking and Writing (CTW) and IELTS courses for up to two sections of Summer Academy students students in their first summer of the program and students in their second summer of the program (Summer I and Summer II). The Teaching Assistant will also support programmatic activities throughout the length of the appointment (including weekends) and participate in selection activities and graduation events as needed.
Length of Appointment

• Summer Session: Five weeks from approximately July 7 August 8 2025

• Approximately two meetings prior to the summer sessions start for orientation activities

Principal Responsibilities

The jobs activities in terms that enable someone who knows nothing about the job to understand what is done in each activity.

• Support the delivery of the courses CTW and IELTS Test for two sections the Classes of 2025 (Summer II) and 2026 (Summer I) in Abu Dhabi

• Under the supervision of the CTW and IELTS instructor(s) meet students individually or in small groups during study halls meals breaks or in the evenings to assist with reviewing classroom instruction reading writing and homework assignments

• Attend any preprogram meetings and/or training sessions

• Assist the instructor(s) in class with group work and with judging presentations as necessary

• Be available to individual students and groups in need of assistance as well as to instructors undertaking crosscurricular or collaborative projects

• Provide students with ongoing and regular feedback (oral and written) during the course

• Participate in faculty meetings by providing detailed feedback on student progress

• Report any instances of student misconduct academic performance concerns or health issues to the Summer Academy administration

• Contribute to the overall collegial atmosphere of the Summer Academy

• Attend and provide assistance as needed with cocurricular events and activities throughout the summer session which will entail leading small groups of students on excursions and trips or supporting the operations of the program as needed

• Oversee and support students during assigned day trips extracurricular activities and events ensuring a safe and engaging environment that promotes learning and development

About NYU Abu Dhabi
Abu Dhabi is the first comprehensive liberal arts and research campus in the Middle East to be operated abroad by a major American research university. Times Higher Education ranks NYU among the top 30 universities in the world making NYU Abu Dhabi the highestranked university in the UAE and MENA region. NYU Abu Dhabi has integrated a highly selective undergraduate curriculum across the disciplines with a world center for advanced research and scholarship. The university enables its students in the sciences engineering social sciences humanities and arts to succeed in an increasingly interdependent world and advance cooperation and progress on humanitys shared challenges. NYU Abu Dhabis highachieving students have come from over 120 countries and speak over 100 languages. Together NYUs campuses in New York Abu Dhabi and Shanghai form the backbone of a unique global university giving faculty and students opportunities to experience varied learning environments and immersion in other cultures at one or more of the numerous studyabroad sites NYU maintains on six continents.
NYUAD is committed to building and strengthening a universitywide culture of inclusion diversity belonging and equity (IDBE) which is fundamental to the Universitys commitment to excellence. Visitour website for more information on NYUADs commitment to IDBEand how these values are fundamental to our mission.
Students are drawn from among the worlds best. They are bright intellectually passionate and committed to building a campus environment anchored in mutual respect understanding and care. The NYUAD undergraduate student body has garnered an impressive record of scholarships graduateschool admissions and other global honors. Graduate education is an area of growth for the University; the current graduate student population of over 100 students is expected to expand in the next decade as doctoral programs are developed.

Qualifications must support the essential functions and serve as the primary criteria for selecting candidates.
Required Education Certifications Licensing or Training

• Bachelors degree in English or a related subject
• Availability to teach in Abu Dhabi during the dates listed above
• Ability to provide some online instruction during the dates listed above if necessary

Preferred Education Certifications Licensing or Training

• Advanced degree (Masters or PhD) in English or related subject

• Highschool or collegelevel experience teaching in English

Required Work and Related Experience

• Demonstrated experience in tutoring English or related subjects

• Demonstrated interest in crosscultural education and enthusiasm for teaching

• Experience supervising high school students in a cocurricular setting (i.e. school or after school program)

• Availability to assist with the planning of the program prior to the start of classes


Preferred Work and Related Experience

• Work or internship experience teaching English as an additional language

• Familiarity with online and facetoface instruction

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Program Overview

The NYU Abu Dhabi Summer Academy is an 18month university preparation program designed to enhance the academic profiles of highly motivated Emirati high school students. The program features intensive instruction in Leadership and Public Speaking Critical Thinking and Writing Mathematical Reasoning for the Sciences College Readiness and Success and IELTS Preparation over the course of two summers and an intervening academic year.
Following a competitive admissions process up to 90 program participants are selected each year as recipients of the Sheikh Mohamed bin Zayed Scholarships for Outstanding High School Students which enables them to attend the Summer Academy.
In this mixedgender program students are exposed to a rich cultural and rigorous academic program which enhances their ability to gain admission to and perform well at toptier Englishlanguage universities. The program begins during the summer following the 10th year of high school and continues for the following 18 months with two intensive summer sessions of study in Abu Dhabi at the NYUAD addition students participate in online study and academic refresher weekends during the following academic year.
Program Goals

University Preparation

Students gain the academic cultural and social skills necessary for success at toptier universities. Summer Academy graduates have attended Yale NYU New York NYU Abu Dhabi Princeton United Arab Emirates University The London School of Economics George Washington University Kings College London The University of Pennsylvanias Wharton School and many others.
Academic Preparation

We introduce students to accelerated study of mathematics critical thinking and writing the humanities and to the value of a liberal arts education.
Cultural Awareness

Students develop their understanding of the social and cultural norms of universities and build useful intercultural competencies for success in university.
Test Preparation

We prepare students to excel on the standardized tests necessary for university entry.
Leadership and Public Speaking Skills

With Leadership and Public Speaking as a required course in the Summer Academy our program spurs confidence personal growth maturity and leadership skills.
Social Networking

We bring together top students from across the UAE who form a supportive and challenging social network among themselves and with Summer Academy alumni who have gone on to university study graduate school professions and leadership careers.
Job Summary

The Teaching Assistant will support course delivery for the Critical Thinking and Writing (CTW) and IELTS courses for up to two sections of Summer Academy students students in their first summer of the program and students in their second summer of the program (Summer I and Summer II). The Teaching Assistant will also support programmatic activities throughout the length of the appointment (including weekends) and participate in selection activities and graduation events as needed.
Length of Appointment

• Summer Session: Five weeks from approximately July 7 August 8 2025

• Approximately two meetings prior to the summer sessions start for orientation activities

Principal Responsibilities

The jobs activities in terms that enable someone who knows nothing about the job to understand what is done in each activity.

• Support the delivery of the courses CTW and IELTS Test for two sections the Classes of 2025 (Summer II) and 2026 (Summer I) in Abu Dhabi

• Under the supervision of the CTW and IELTS instructor(s) meet students individually or in small groups during study halls meals breaks or in the evenings to assist with reviewing classroom instruction reading writing and homework assignments

• Attend any preprogram meetings and/or training sessions

• Assist the instructor(s) in class with group work and with judging presentations as necessary

• Be available to individual students and groups in need of assistance as well as to instructors undertaking crosscurricular or collaborative projects

• Provide students with ongoing and regular feedback (oral and written) during the course

• Participate in faculty meetings by providing detailed feedback on student progress

• Report any instances of student misconduct academic performance concerns or health issues to the Summer Academy administration

• Contribute to the overall collegial atmosphere of the Summer Academy

• Attend and provide assistance as needed with cocurricular events and activities throughout the summer session which will entail leading small groups of students on excursions and trips or supporting the operations of the program as needed

• Oversee and support students during assigned day trips extracurricular activities and events ensuring a safe and engaging environment that promotes learning and development

About NYU Abu Dhabi
Abu Dhabi is the first comprehensive liberal arts and research campus in the Middle East to be operated abroad by a major American research university. Times Higher Education ranks NYU among the top 30 universities in the world making NYU Abu Dhabi the highestranked university in the UAE and MENA region. NYU Abu Dhabi has integrated a highly selective undergraduate curriculum across the disciplines with a world center for advanced research and scholarship. The university enables its students in the sciences engineering social sciences humanities and arts to succeed in an increasingly interdependent world and advance cooperation and progress on humanitys shared challenges. NYU Abu Dhabis highachieving students have come from over 120 countries and speak over 100 languages. Together NYUs campuses in New York Abu Dhabi and Shanghai form the backbone of a unique global university giving faculty and students opportunities to experience varied learning environments and immersion in other cultures at one or more of the numerous studyabroad sites NYU maintains on six continents.
NYUAD is committed to building and strengthening a universitywide culture of inclusion diversity belonging and equity (IDBE) which is fundamental to the Universitys commitment to excellence. Visitour website for more information on NYUADs commitment to IDBEand how these values are fundamental to our mission.
Students are drawn from among the worlds best. They are bright intellectually passionate and committed to building a campus environment anchored in mutual respect understanding and care. The NYUAD undergraduate student body has garnered an impressive record of scholarships graduateschool admissions and other global honors. Graduate education is an area of growth for the University; the current graduate student population of over 100 students is expected to expand in the next decade as doctoral programs are developed.

Qualifications must support the essential functions and serve as the primary criteria for selecting candidates.
Required Education Certifications Licensing or Training

• Bachelors degree in English or a related subject
• Availability to teach in Abu Dhabi during the dates listed above
• Ability to provide some online instruction during the dates listed above if necessary

Preferred Education Certifications Licensing or Training

• Advanced degree (Masters or PhD) in English or related subject

• Highschool or collegelevel experience teaching in English

Required Work and Related Experience

• Demonstrated experience in tutoring English or related subjects

• Demonstrated interest in crosscultural education and enthusiasm for teaching

• Experience supervising high school students in a cocurricular setting (i.e. school or after school program)

• Availability to assist with the planning of the program prior to the start of classes

Preferred Work and Related Experience

• Work or internship experience teaching English as an additional language

• Familiarity with online and facetoface instruction