36 Process Automation Specialist jobs in the United Arab Emirates

Business Process Leader

Dubai, Dubai beBeeOPERATIONS

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Job Description

Operations Leadership Role

We are seeking a seasoned operations leader to join our team. As an operations manager , you will be responsible for building and scaling our core operational capabilities.

About the Role

This is a critical role for our next phase of growth, requiring both strategic thinking and a strong bias for action. You will work closely with leadership and cross-functional stakeholders to design and implement foundational workflows that support product delivery, customer experience, and regulatory readiness.

You will be expected to lead from the front—rolling up your sleeves to solve problems, introduce systems, and help us transition from reactive to proactive in how we operate.

Key Responsibilities
  • Design and Implement Operational Processes: Develop and execute core operational processes across the business (e.g., product launch workflows, partner onboarding, payments, reconciliation, KYC/AML screening, compliance support).
  • Operational Systems and Tools: Implement and manage operational systems and tools (e.g., workflow automation platforms, CRM/helpdesk tools) to support scalable and efficient execution.
  • Operational Dashboards: Build and maintain operational dashboards to monitor key metrics, track process health, and surface issues proactively.
  • Daily Operational Execution: Own daily operational execution, ensuring consistency, accuracy, and efficiency across internal systems and external partner interactions.
  • Operational Bottlenecks: Identify and resolve operational bottlenecks, inefficiencies, and risk areas by introducing scalable solutions and process optimization strategies.
  • Standard Operating Procedures: Establish and document Standard Operating Procedures (SOPs) for critical business functions to support knowledge sharing and continuity.
  • Cross-Functional Collaboration: Act as a cross-functional connector, collaborating closely with Product, Tech, Customer Service, Compliance, and external vendors to deliver operational readiness.
  • Audits and Compliance: Support audits and compliance requirements, ensuring operational processes align with regulatory expectations and internal controls.
  • Operational KPIs: Track and report on operational KPIs, incidents, and process performance metrics, using insights to drive continuous improvement and business optimization.
  • Team Management: Lead and mentor an Operations Associate (and future hires), helping to build out the function as the organization scales.
  • Go-to-Market Initiatives: Support go-to-market and product launch initiatives, ensuring operational dependencies are identified and executed on time.
Immediate Focus
  • Foundational Operational Model: Stand up a foundational operational model to be cross-utilized across the business (e.g., payments, compliance workflows, onboarding).
  • SOPs Development: Build and document core SOPs, tailoring them to priority entity specifics.
  • SLA Modelling: Support with SLA modelling across priority entities.
  • Operations Team Onboarding: Onboard an Operations Associate to build the foundations of your future team.
  • Cross-Functional Alignment: Drive cross-functional alignment to support the go-live of key products.
  • Operational Reporting: Introduce a basic but effective operational reporting cadence.
Requirements
  • Experience: 5-8 years of experience in operations or business operations roles—ideally in fintech, digital assets, web3, tech startups, or other fast-paced, high-growth environments.
  • Proven Track Record: Proven track record of building and scaling operational processes from the ground up, with a strong sense of ownership and bias for action.
  • Operational Systems: Experience implementing and managing operational tools and systems, such as workflow automation platforms, CRM/helpdesk tools.
  • Data Fluency: Strong analytical skills with the ability to work with data, create reports, and build dashboards to track operational performance.
  • Cross-Functional Environment: Comfortable working in a cross-functional environment, collaborating with Product, Tech, Compliance, Customer Service, and external vendors.
  • Problem-Solving: Excellent problem-solving skills, with the ability to prioritize, think critically, and make decisions in a high-ambiguity, fast-moving context.
  • Communication: Strong communication and documentation skills; able to create clear SOPs, training materials, and process maps.
  • Compliance: Familiarity with compliance-sensitive operations such as KYC/AML screening, payments, reconciliation, or liquidity management is a strong advantage.
  • Mentorship: Experience managing or mentoring junior team members is a plus.
KEY COMPETENCIES
  • Adaptability: Comfortable navigating ambiguity, shifting priorities, and rapid change in a startup environment.
  • Bias for Action: Takes initiative, moves quickly, and thrives in an environment with limited structure or guidance.
  • Problem-Solving: Approaches challenges with curiosity and logic; identifies root causes and implements sustainable solutions.
  • Cross-Functional Collaboration: Works effectively with multiple stakeholders (Product, Tech, Customer Service, Compliance) to drive aligned outcomes.
  • Ownership & Accountability: Takes full responsibility for outcomes; follows through on commitments and drives progress independently.
  • Clear Communication: Communicates clearly and effectively across written and verbal formats, especially when explaining complex processes or updates to stakeholders.
  • Customer & Partner Focus: Keeps user and partner experience top-of-mind when designing and improving operations.
Qualifications And Certifications
  • Bachelor's Degree: Bachelor's degree in business administration, Operations Management, Engineering, Finance, or a related field.
  • Data Analytics: SQL or Data Analytics certifications (e.g., Google Data Analytics, Tableau, Looker) for strong data fluency and dashboard/report-building capability.
  • Compliance Or Risk: Nice to have but not essential - Compliance or Risk certifications (e.g., CAMS, ICA, CFCS), particularly useful in fintech or regulated industries where operations touch on KYC, AML, or audit processes.
Benefits
  • Competitive Pay: Competitive pay.
  • Discretionary Bonus: Discretionary bonus.
  • Comprehensive Healthcare: Comprehensive healthcare.
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Business Process Expert

Dubai, Dubai beBeeBusinessProcess

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Job Description

Job Title: Business Process Expert

We are seeking a highly skilled professional to fill the role of Business Process Expert. The successful candidate will work closely with stakeholders to analyze and document business requirements for corporate banking platforms.

The ideal candidate will have a strong understanding of corporate banking processes, including payments, treasury management, and online banking systems.

Key responsibilities include:

  • Analyzing business requirements
  • Developing and implementing system integrations and customizations
  • Collaborating with cross-functional teams to ensure successful implementation of solutions
  • Participating in system design, architecture, and coding activities

The successful candidate will also be proficient in both English and Mandarin, with excellent communication and problem-solving skills.

This is a fantastic opportunity for an experienced professional to contribute to the success of our corporate banking platform.

Requirements
  • Bachelor's degree in Computer Science, Information Technology, or related field
  • Proven experience as a Business Process Expert or Developer
  • Strong understanding of corporate banking processes
  • Proficiency in both English and Mandarin
  • Solid experience with programming languages such as Java, Python, C, or similar
Preferred Qualifications
  • Experience in corporate banking platforms or fintech solutions
  • Knowledge of regulatory requirements related to banking and financial services
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Business Process Management Consultant

Dubai, Dubai Salt

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Job Description

Business Process Consultant

Dubai

3-month initial contract - with extensions

️ Arabic speakers required

AED 30,000 per month + visa + healthcare for the candidate only.

Are you passionate about driving process excellence and enabling digital transformation?

I'm recruiting for a Business Process Consultant to join my client to focus on optimizing service delivery:

Key Responsibilities

Process Analysis & Optimization

  • Map and assess current (As-Is) processes across real estate and public services.
  • Identify gaps, inefficiencies, and opportunities for improvement.
  • Design future-state (To-Be) processes that enhance scalability, efficiency, and user experience.

Automation & Digital Enablement

  • Recommend automation solutions using RPA, BPM, or low-code platforms.
  • Collaborate with IT teams and vendors to validate feasibility and support solution implementation.

Process Architecture & Governance

  • Develop process architecture, SOPs, and compliance workflows.
  • Align initiatives with smart city goals, DESC regulations, and Smart Dubai’s digital strategy.

Data-Driven Decision Making

  • Use KPIs, analytics, and customer feedback to prioritize improvements.
  • Conduct root cause analysis using service/ticketing data to address systemic issues.

Stakeholder Engagement

  • Lead workshops with cross-functional teams including IT, legal, and business units.
  • Present insights and roadmaps to senior leadership and key stakeholders.

Key Qualifications

  • Bachelor’s or Master’s in Business, Industrial Engineering, Information Systems, or related field
  • 5–10 years of experience in process improvement, transformation, or automation
  • Experience in real estate or government services preferred
  • Proficient in BPMN tools (e.g., Bizagi, ARIS, Visio)
  • Knowledge of Lean Six Sigma or continuous improvement methodologies
  • Excellent analytical, communication, and stakeholder engagement skills
  • Arabic speakers required.

Please apply to be contacted with further information.

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Associate Business Process Analyst

Dubai, Dubai ARE

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Job Description

Ecolab is seeking an Associate IT Business Process Analyst to work as a liaison between business stakeholders and technical teams to identify document and validate project scope and objectives to provide the functionality necessary to meet business objectives and goals.

Whats in it For You:

  • The opportunity to take on some of the worlds most meaningful challenges helping customers achieve clean water safe food abundant energy and healthy environments
  • The ability to make an impact and shape your career with a company that is passionate about growth
  • The support of an organization that believes it is vital to include and engage diverse people perspectives and ideas to achieve our best

What You Will Do:

  • Assists in formulating and defining project scope and objectives through research and fact-finding combined with an understanding of applicable business systems and industry requirements.
  • Responsible for understanding the technology business processes and opportunities in the context of the technical and business requirements.
  • Works on solutions that enable the organization to achieve its goals.
  • Partners with stakeholders in order to elicit analyze communicate document and validate requirements for changes to business processes.
  • Revises existing system difficulties as necessary.
  • Ensures testing requirements are met.
  • Documents business requirements.
  • May specialize in: SAP/ERP Functional Global Business Office Tools Disaster Recovery Metrics Communication and Methodology.

Minimum Requirements:

  • Less than 2 years of experience in IT

Preferred Qualifications:

  • Intermediate to Advanced skills in MS Office
  • Excellent analytical and problem solving skills
  • Self-motivated and process oriented

Required Experience:

IC

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Business Process Improvement Specialist

Dubai, Dubai beBeeerpconsultant

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We are seeking a detail-oriented and strategic professional to lead and support ERP implementation projects. The ideal candidate will work closely with clients to understand their business processes and deliver tailored ERP solutions using Zoho products.

Key Responsibilities
  • Analyze client business requirements and translate them into functional ERP solutions.
  • Design, configure, and implement Zoho ERP modules (CRM, Books, Inventory, Projects, People, Creator, etc.).
  • Conduct workshops and training sessions for clients and end-users.
  • Collaborate with technical teams to customize solutions using Zoho Creator or Deluge scripting.
  • Manage full lifecycle ERP implementations including discovery, design, testing, deployment, and support.
  • Develop documentation, user manuals, and SOPs.
  • Provide post-implementation support and continuous improvement recommendations.
  • Stay updated with Zoho product updates and best practices.
Requirements
  • Bachelor's degree in Business, Information Systems, Computer Science, or related field.
  • Proven experience as an ERP Functional Consultant, preferably with Zoho ERP.
  • Strong understanding of business processes across finance, sales, operations, HR, and inventory management.
  • Experience with Zoho products such as Zoho CRM, Books, Inventory, Projects, Creator, and Deluge scripting.
  • Excellent analytical and problem-solving skills.
  • Strong communication and interpersonal skills to interact with clients and stakeholders.
  • Ability to manage multiple projects and work under tight deadlines.
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Business Process Optimization Specialist

Sharjah, Sharjah beBeeOperations

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Job Title

The Operations Manager plays a pivotal role in ensuring that organizational processes align with the company's strategic objectives and operational standards.

This position involves overseeing and optimizing day-to-day activities, coordinating between departments, and implementing efficient processes to maintain high quality and service standards.

Operations Managers are critical thinkers who can swiftly adapt to new technologies and methods to improve productivity and profitability.

They communicate effectively across all levels to streamline processes and foster an environment of continuous improvement.

In this fast-paced role, the Operations Manager ensures effective resource management, compliance with regulations, and devises strategic solutions to complex operational challenges, empowering the business to achieve its goals.

  • Oversee daily operations to ensure efficiency and effective service delivery.
  • Coordinate cross-departmental activities to improve workflow and operational processes.
  • Develop and implement strategies to optimize resource usage and reduce waste.
  • Analyze performance data and operations metrics to identify areas for improvement.
  • Monitor industry trends and innovations to stay ahead in operational strategies.
  • Ensure compliance with regulatory requirements and company policies at all times.
  • Lead and manage a diverse team while fostering a culture of high performance.
  • Prepare and present reports on operational performance to senior management.
  • Implement risk management strategies to mitigate potential operational threats.
  • Facilitate communication between management and staff to foster a collaborative environment.
  • Identify and resolve issues that may arise in the operational workflow.

Requirements:

  • Bachelor's degree in Business Administration, Operations Management, or related field.
  • Proven experience in a managerial role overseeing operational processes and teams.
  • Strong analytical skills with the ability to interpret complex data and metrics.
  • Excellent leadership and organizational skills with a focus on project management.
  • Effective communication skills, both written and verbal, for all organizational levels.
  • Proficient in using business process management and enterprise resource planning software.
  • Ability to multitask and handle stress in a dynamic, fast-paced environment.
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Business Process Optimization Specialist

Dubai, Dubai beBeeImplementation

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Job Overview

We are seeking a highly skilled and motivated professional to join our team as an Implementation Partner. This role will play a key part in helping our clients achieve their goals by configuring and launching their SevenRooms platform.


Key Responsibilities
  • Lead Client Onboarding: Manage all onboarding activities including project kick-off, training, configuration, data migration, and launch to help clients reach value quickly.
  • Manage Multiple Projects: Oversee several implementation projects at once, keeping them on schedule and aligned with customer goals and satisfaction.
  • Tailor Solutions to Clients: Work closely with venue stakeholders to understand their goals and customize the SevenRooms platform to meet their needs.
  • Be a Product Expert: Guide clients through the platform, helping them learn and apply tools based on their unique business objectives.
  • Collaborate Across Teams: Partner with Sales and Customer Success to support a smooth handoff and drive product adoption.
Requirements
  • 2+ years of experience in customer-facing roles, ideally in SaaS or hospitality technology
  • Clear and confident communication skills, both in writing and in person
  • Detail-oriented and strong critical thinking and problem-solving skills
  • Experience in managing projects and keeping things on track
  • Ability to thrive in fast-paced, startup environments and work collaboratively with others
About SevenRooms

SevenRooms is a powerful platform used by merchants around the world to drive revenue, streamline operations, and deliver experiences that keep guests coming back.

The combination of DoorDash's scale, reach, and digital innovation with SevenRooms' in-store capabilities enables merchants to grow their businesses and connect more meaningfully with guests.

Our mission is to empower local businesses, foster stronger connections between consumers and the places they love, and build technology that meets merchants and their customers wherever they are.

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Business Process Improvement & Reengineering Specialist

Dubai, Dubai Greenfix Property Care

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Business Process Improvement & Reengineering Specialist

Join to apply for the Business Process Improvement & Reengineering Specialist role at Greenfix Property Care

Business Process Improvement & Reengineering Specialist

Join to apply for the Business Process Improvement & Reengineering Specialist role at Greenfix Property Care

As a Business Process Improvement & Reengineering Specialist, you will play a crucial role in analyzing and improving our organization's business processes to drive efficiency and enhance overall performance. You will be part of the management team and report to the General Manager. In this role, you will collaborate with various teams across the company, to identify areas for improvement and implement solutions.
Your role as a Business Process Improvement and Reengineering Specialist at will contribute to the company's growth and development by streamlining processes, improving operational efficiency, and driving continuous improvement.
Key Responsibilities

  • Interact with all levels of management and conduct and document in-depth analysis of existing business processes to identify inefficiencies and bottlenecks.
  • Develop and implement strategies for process improvement, considering both operational and technological solutions.
  • Collaborate with cross-functional teams to gather requirements, design new processes, and ensure successful implementation.
  • Utilize data analysis tools and techniques to identify trends, patterns, and areas of improvement.
  • Monitor and evaluate the effectiveness of process improvement initiatives and make necessary adjustments as needed.
  • Provide training and guidance to employees on new processes and best practices.
  • Stay up-to-date with industry trends and advancements in business process reengineering methodologies.
Key Competencies & Qualifications
  • Bachelor's or Master’s degree in Business Administration, Management Information System, or any related field.
  • 8-10 years of progressive experience in business analysis, business process reengineering or process improvement roles.
  • Demonstrated track record of reengineering business processes and driving adoption across organization/department.
  • Strong analytical and problem-solving skills, with the ability to assess complex situations and develop practical solutions.
  • Experience of implementing continuous improvement processes.
  • Clear understanding of business process streamlining methodologies.
  • Proficiency in process mapping and modeling tools.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
  • Knowledge of Lean Six Sigma methodologies and other process improvement frameworks is preferred.
SUCCESS METRICS
  • Increased efficiency and productivity in business processes.
  • Reduction in process cycle time and lead time.
  • Improved quality and accuracy of deliverables.
  • Enhanced customer satisfaction and experience.
  • Cost savings and resource optimization.
Job Type: Full-time
Job Id: DzyvtrlTwuosWLaimhk0SBwikk10pBQoc8iE4OYH5jDExovXwPpx3thMtmZLwL9N7jRnX1AWUDgDKJeO+F2FRUOs7wUFi+F8ln9U+96OlvmtCwN/cxkTAXryocRLhmV/HGKE+Z8nKu8bgZVtG7d4uiMAS94M9xC2QbVXSeniority level
  • Seniority levelMid-Senior level
Employment type
  • Employment typeFull-time
Job function
  • Job functionOther
  • IndustriesHousehold Services

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Automation Specialist

Abu Dhabi, Abu Dhabi beBeeRobotics

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Job Summary

To drive student success in RoboCup Junior disciplines, we're seeking an experienced instructor to provide hands-on training and mentorship.

Key Responsibilities:
  1. Publish a technical guide on robotics systems.
  2. Coach students on robot design, autonomous navigation, and debugging techniques.
  3. Design mock competition scenarios aligned with RoboCup formats.
  4. Support teams with strategy documentation and ensuring compliance with competition rules.
  5. Provide actionable feedback and mentorship during bootcamp and pre-competition intensives.
  6. Develop supporting materials for student teams.
Requirements
  • Bachelor's degree in Computer Science or related field.
  • Proven experience in robotics programming and sensor calibration.
  • Excellent communication and team management skills.
  • Familiarity with RoboCup Junior disciplines.
What We Offer

We offer a dynamic work environment, opportunities for professional growth, and a chance to make a meaningful impact on student lives.

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Automation Specialist

Dubai, Dubai beBeeAutomation

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Senior Nodejs Playwright Developer

A Senior Software Engineer will create end-to-end Automation test suites using Playwright / Selenium preferably using BDD approach, with expertise in TypeScript and CI/CD principles.

  • Key Responsibilities:
  • Create automated tests for software applications using Playwright / Selenium
  • Develop and maintain high-quality code, adhering to best coding, testing, security, and documentation standards
  • Work collaboratively with cross-functional teams to identify and prioritize technical requirements
  • Contribute to the development of innovative solutions that meet business needs and objectives
  • Participate in code reviews and ensure timely resolution of issues and bugs
  • Requirements:
  • 8+ years of experience as a Senior Software Engineer
  • Expert-level knowledge of Nodejs, MongoDB, TypeScript, and Playwright
  • Strong understanding of automation testing techniques and tools
  • Experience with containerization (Docker, Kubernetes) and API gateway integrations
  • Excellent problem-solving skills and ability to work independently
  • Effective communication and interpersonal skills to interact with senior management

Benefits and Opportunities:

  • Competitive remuneration package
  • Opportunity to work on challenging projects and contribute to innovation
  • Collaborative and dynamic work environment
  • Continuous learning and professional growth opportunities
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