119 Process Improvement Specialists jobs in the United Arab Emirates

Business Process Improvement

AED40000 - AED60000 Y DP World

Posted today

Job Viewed

Tap Again To Close

Job Description

Don't Just Work in Commercial – Revolutionize It.

In DP World's Commercial Department, our Business Process Improvement (BPI) team are the
internal innovators
. We don't just follow procedures; we redesign them to be smarter, faster, and more customer centric.

This is your chance to work at the heart of a global logistics leader. You'll solve real-world puzzles: How do we make quoting for a mega-container ship faster? How do we streamline contracts for our partners? How do we use data to predict customer needs?

If you're a problem-solver who sees inefficiency as an opportunity, you belong here.

Your Mission:

As a BPI Graduate, you will be the
analytical engine
for the Commercial team. You'll work alongside commercial leaders to diagnose problems, design solutions, and implement changes that directly impact our bottom line and customer satisfaction.

What You'll Actually Do:

  • Be a Detective:
    Use root cause analysis to uncover why a process is broken and data to prove your case.
  • Map the Future:
    Visualize current workflows and design the improved, future-state processes that will become our new global standard.
  • Become a Tech-Savvy Innovator:
    Learn and apply Lean and Six Sigma methodologies to eliminate waste and automate manual tasks.
  • Influence Decision-Makers:
    Prepare and deliver compelling presentations to stakeholders, persuading them to back your ideas for change.
  • Build the Rulebook:
    Help draft and update the official policies and procedures that guide our global commercial teams.
  • Drive Projects:
    Support (and eventually lead) small projects from idea to implementation, seeing your improvements go live.

We're Looking For Graduates Who Have:

  • A degree in
    Business Administration, Commerce, Operations Management, Quality,
    or a related field
    .
  • A
    problem-obsessed mindset
    – you can't leave a puzzle unsolved.
  • Analytical superpowers
    – you love turning data into compelling stories.
  • Communication skills
    to simplify complex ideas and influence others.
  • A passion for commercial success
    and understanding what makes customers tick.
  • No prior professional experience needed
    – we'll teach you the methodologies. Your fresh perspective is your advantage.

Why This Isn't a "Boring" Job:


High Impact:
Your projects will directly affect multi-million-dirhams contracts and global customer experiences.


Fast-Paced Learning:
Get certified in Lean/Six Sigma and master tools like PowerPoint and data visualization.


Executive Exposure:
Present your ideas to senior leaders and see them implemented across the company.


Career Springboard:
This role is your direct path to careers in
Commercial Management, Operations Leadership, Project Management, or Consulting
within a Fortune 500 company.

Our Commitments to Fresh Gradates:

  • 12 Months of In-Depth Training:
    Engage in a well-rounded program that allows you to rotate through different roles within DP World's UAE operations. This hands-on experience will help you develop a wide range of skills and a deep understanding of our business, all within a structured timeframe that adapts to our dynamic environment.
  • Quarterly Presentations:
    Regular opportunities will be provided for you to present your learning progress, share insights, and contribute innovative ideas. These presentations will help hone your communication skills and solidify your knowledge.
  • Mentorship:
    Each trainee in DP World is assigned to a mentor to guide and coach him/her. The trainee is expected to meet the mentor on a monthly basis for 1 hour. These sessions must be initiated by the trainee and must be confidential and only shared between Mentor-Mentee and Emiratisation Team.
  • Development:
    Take advantage of advanced training sessions, workshops, and developmental programs designed to keep you at the forefront of industry knowledge and best practices throughout the program.
  • Professional Networking:
    Build strong connections with a diverse group of fellow graduates, fostering relationships that will support your career and professional journey within DP World.

If you're ready to start a career where you can make your mark on a global scale, we want to hear from you.

This advertiser has chosen not to accept applicants from your region.

Business Process Improvement

Dubai, Dubai DP World

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

Overview

In DP World's Commercial Department, our Business Process Improvement (BPI) team are the internal innovators . We don't just follow procedures; we redesign them to be smarter, faster, and more customer centric. This is your chance to work at the heart of a global logistics leader. You'll solve real-world puzzles: How do we make quoting for a mega-container ship faster? How do we streamline contracts for our partners? How do we use data to predict customer needs? If you're a problem-solver who sees inefficiency as an opportunity, you belong here.

Your Mission:

As a BPI Graduate, you will be the analytical engine for the Commercial team. You'll work alongside commercial leaders to diagnose problems, design solutions, and implement changes that directly impact our bottom line and customer satisfaction.

Responsibilities
  • Be a Detective: Use root cause analysis to uncover why a process is broken and data to prove your case.
  • Map the Future: Visualize current workflows and design the improved, future-state processes that will become our new global standard.
  • Become a Tech-Savvy Innovator: Learn and apply Lean and Six Sigma methodologies to eliminate waste and automate manual tasks.
  • Influence Decision-Makers: Prepare and deliver compelling presentations to stakeholders, persuading them to back your ideas for change.
  • Build the Rulebook: Help draft and update the official policies and procedures that guide our global commercial teams.
  • Drive Projects: Support (and eventually lead) small projects from idea to implementation, seeing your improvements go live.
Qualifications & Qualities We're Looking For
  • A degree in Business Administration, Commerce, Operations Management, Quality , or a related field.
  • A problem-obsessed mindset – you can't leave a puzzle unsolved.
  • Analytical superpowers – you love turning data into compelling stories.
  • Communication skills to simplify complex ideas and influence others.
  • A passion for commercial success and understanding what makes customers tick.
  • No prior professional experience needed – we'll teach you the methodologies. Your fresh perspective is your advantage.
Why This Isn't a "Boring" Job

High Impact: Your projects will directly affect multi-million-dirhams contracts and global customer experiences.

Fast-Paced Learning: Get certified in Lean/Six Sigma and master tools like PowerPoint and data visualization.

Executive Exposure: Present your ideas to senior leaders and see them implemented across the company.

Career Springboard: This role is your direct path to careers in Commercial Management, Operations Leadership, Project Management, or Consulting within a Fortune 500 company.

Our Commitments to Fresh Graduates
  • 12 Months of In-Depth Training: Engage in a well-rounded program that rotates you through different roles within DP World's UAE operations, developing a wide range of skills within a structured timeframe.
  • Quarterly Presentations: Regular opportunities to present learning progress, insights, and ideas to hone communication skills.
  • Mentorship: Each trainee is assigned a mentor; meet monthly for 1 hour. Sessions are confidential between Mentor-Mentee and the Emiratisation Team.
  • Development: Access advanced training, workshops, and programs to stay at the forefront of industry knowledge.
  • Professional Networking: Build connections with fellow graduates to support your career at DP World.

If you're ready to start a career where you can make your mark on a global scale, we want to hear from you.

Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Customer Service and Administrative
  • Industries: Transportation, Logistics, Supply Chain and Storage

Referrals increase your chances of interviewing at DP World by 2x

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.


#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Process Improvement Specialist

AED100000 - AED120000 Y ISO Management Consultancy

Posted today

Job Viewed

Tap Again To Close

Job Description

About the job

We are seeking a highly motivated Business Process Improvement Specialist to join our team and lead initiatives that enhance the end-to-end customer experience. This role is responsible for analyzing key customer interactions, identifying pain points, and driving process enhancements across various functions including operations, IT, call centers, and last-mile delivery. The ideal candidate is customer-centric, data-driven, and experienced in continuous improvement methodologies.

Key Responsibilities

  • Map and analyze customer interactions across multiple touchpoints.
  • Identify friction points and operational inefficiencies in the customer journey.
  • Design and implement improvements to reduce customer effort, improve first-time resolution rates, and shorten turnaround times.
  • Optimize processes with the customer at the center of all initiatives.

Work closely with teams across operations, IT, customer service, and last-mile delivery to embed Customer service & exceelence goals into process design.

  • Use metrics such as NPS, CSAT, and service-level data to identify trends and prioritize areas for improvement.
  • Collaborate with the Strategy team to define and monitor key service KPIs, including complaint resolution time and customer wait time.
  • Ensure all process changes align with established customer experience standards.
  • Maintain and update SOPs for all relevant customer-facing functions.
  • Incorporate insights from customer surveys, social listening tools, and frontline staff into process redesigns.

Promote a mindset of continuous, customer-focused improvement across the organization through workshops and engagement programs.

Identify opportunities to integrate digital tools (e.g., self-service portals, chatbots, order tracking) to enhance transparency and user experience.

Qualifications & Experience

Education

  • Bachelor's degree in Industrial Engineering, Business Administration, or a related field.

Certifications

  • Lean Six Sigma (Green Belt or higher), Kaizen, BPM, or ISO Quality Management Systems certification preferred.
  • Knowledge and experience of BPMN tools like aries, bizagi.

Experience

  • 7 years in process improvement, operational excellence, or customer experience roles.
  • Experience in insurance ,real estate , or service-based industries is highly desirable.

Job Type: Full-time

Pay: AED8, AED10,000.00 per month

This advertiser has chosen not to accept applicants from your region.

Process Improvement Specialist

Dubai, Dubai beBeeProcessImprovement

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

Job Opportunity

We are seeking a highly motivated and detail-oriented individual to support our team in the definition and creation of processes, analysis, harmonization, and optimization within our Performance Initiative program.

This role will involve working closely with our MEA department to prepare for workshops, document progress, and follow up on tasks. Additionally, you will develop global field service processes, document best practices for MEA, and create early indicators for budget controlling.

  • Develop and implement professional tools for LCS Project Management, focusing on enhancing Offer volume & Hit rate analysis
  • Create customer-driven KPI's and Strategic Controlling in LCS MEA, using Microsoft Power BI for reporting and data visualization

You will have the opportunity to work with a variety of stakeholders, including MEA teams and other departments, to drive business growth and improvement.

Requirements
  • Graduate degree in Business Administration or Business Engineering required
  • Advanced knowledge of Excel, Access, SAP, and Power BI is necessary for success in this role

We offer a dynamic and supportive work environment, where you can grow your skills and expertise while making meaningful contributions to our organization.

This advertiser has chosen not to accept applicants from your region.

Process Improvement Specialist

Abu Dhabi, Abu Dhabi beBeeChemical

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

Process Optimization Specialist

We are seeking an experienced Process Optimization Specialist to join our organization. As a key member of our team, you will be responsible for analyzing and improving chemical processes within the company.

Key Responsibilities:
  • Conduct thorough analysis of existing chemical processes to identify areas for improvement.
  • Develop and implement strategies to optimize process efficiency and reduce costs.
  • Collaborate with cross-functional teams to identify and implement solutions.
  • Ensure compliance with safety regulations and industry standards.
  • Research new technologies and processes to enhance production capabilities.
  • Provide technical guidance and support to team members.
Requirements:
  • Bachelor's degree in Chemical Engineering or a related field.
  • Minimum of 5 years experience in process optimization within the chemical industry.
  • Extensive knowledge of chemical processes, equipment, and materials.
  • Strong analytical skills to identify areas for improvement.
  • Experience with simulation software such as Aspen Plus or HYSYS preferred.
  • Excellent communication skills and ability to work collaboratively.
This advertiser has chosen not to accept applicants from your region.

Process Improvement Lead

Dubai, Dubai beBeeImprovement

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

Job Overview

We are seeking a talented Process Improvement Lead to drive process enhancement initiatives and contribute to our organization's success.

About the Role:

  • The ideal candidate will be responsible for leading end-to-end process improvement projects, developing innovative solutions, and coordinating initiatives across various functions.
  • This role requires strong analytical and problem-solving skills, excellent communication, and collaboration abilities.
  • A successful Process Improvement Lead will have a proven track record of driving results, improving efficiency, and enhancing customer satisfaction.

About Us

We're a forward-thinking organization that values innovation, teamwork, and continuous improvement. If you're passionate about driving change and making a lasting impact, we'd love to hear from you!

Requirements:

  • At least 2 years of experience in process improvement, project management, or a related field.
  • Excellent organizational, communication, and analytical skills.
  • Able to work effectively in a fast-paced environment with multiple priorities.

What We Offer:

Our team members enjoy competitive salaries, opportunities for growth and development, and a dynamic work environment that encourages creativity and collaboration.

Apply Today:

To apply, please submit your resume and cover letter highlighting your relevant experience and skills.

This advertiser has chosen not to accept applicants from your region.

Specialist, Process Improvement

Dubai, Dubai Exinity

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

Job Definition

  • Support the Customer Group leadership team in achieving client and employee satisfaction, optimizing results on efficiency metrics, and maximizing performance through sustainable and repeatable process improvement strategies.
  • Drive process improvement projects: Lead, monitor, participate in, and document process improvement initiatives to enhance performance and profitability. Partner with the Leadership Team to identify efficiency and cost-saving projects to achieve strategic objectives. Ensure high-impact projects targeting financial gains are regularly implemented.

Job Scope

  • Drive solutions: Develop innovative solutions to improve Customer Group performance using cost-benefit analyses for short- and long-term decision-making.
  • Coordinate initiatives: Create, implement, and govern new processes for specific functions, providing visibility to milestones and performance across all functions.
  • Implementation of standards: Ensure end-to-end implementation of solutions according to high-performance benchmarks and standards.

What You'll Do

  • Impact and efficiency: Lead coordination with other Customer Group team members to measure the impact and efficiency of new products and business processes.
  • Reporting: Facilitate the development and maintenance of detailed models and dashboards for regional and global reporting.
  • Opportunities: Oversee identification of operational weaknesses and help improve or innovate processes to maximize support team efficiency.
  • Project efficiency: Coordinate with multiple teams on regional and site-level projects to monitor support and ensure timely completion, focusing on quality and service improvements, data analytics, migrations, people initiatives, reporting, standardization, and tracking plans, quality, and timelines.
  • Planning: Estimate work efforts, identify project milestones, allocate resources, and ensure adherence to deadlines.
  • Progress checks: Monitor progress, understand dependencies, communicate status to management and stakeholders, and coordinate schedules for meetings locally or across sites.
  • Partner with business leaders: Proactively remove obstacles, enable progress, manage issue escalations, and support teams in balancing priorities.
  • Deploy analytics expertise: Use analytical skills to solve problems and shift focus from detection and containment to prevention.
  • Manage Lean Six Sigma strategy: Facilitate continuous production of products and initiatives in line with industry standards, regulations, and customer requirements.
  • Execute optimal usage of BPS: Drive metrics related to the Balanced Scorecard to evaluate performance and reduce variability and defects in critical processes.
  • Leadership in continuous improvement: Support ongoing efforts to meet and exceed customer requirements in a fast-paced environment.

Qualifications :

  • Strong Excel skills are essential.
  • Proven project management experience: Managing multiple end-to-end projects in a fast-paced environment within tight timescales (minimum 2 years).
  • Organized: Excellent organizational and administrative skills, able to manage workload effectively.
  • Communication: Ability to communicate clearly across different audiences and levels.
  • Continuous Improvement: Innovative, creative, and constantly seeking process optimization.
  • Analytical orientation: Demonstrate impact and efficacy of initiatives.
  • Problem Solving: Ability to perform root cause analysis and drive results.
  • Teamwork: Capable of working effectively in a matrixed, relationship-based organization.
  • Proactive approach: Take ownership, provide solutions, and drive results independently.
  • Bachelor's degree from a top university.

Additional Information :

  • Competitive salary
  • Discretionary annual bonus
  • Medical insurance
  • 40 days annual leave (including public holidays)
  • Focus on wellbeing, including talks and self-development tools
  • Global Employee Assistance Program

Remote Work : No

Employment Type : Full-time

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
Be The First To Know

About the latest Process improvement specialists Jobs in United Arab Emirates !

Business Process Improvement Manager

beBeeManagement

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

Job Summary

The ideal candidate will create and maintain an efficient system to support business needs. They should be comfortable multitasking and working cross-functionally.

Key Responsibilities:

  • Establish business standards for accuracy, productivity, and reliability.
  • Manage daily business functions.
  • Prepare annual performance reviews and reevaluate processes.
  • Ensure regulatory compliance and legal rules are followed.
  • Coordinate with multiple groups within the organization.

Requirements:

  • 7+ years of experience in a similar role.
  • Proficiency with Microsoft Office.
  • Strong organizational and communication skills.
  • Ability to multitask effectively.
  • Comfortable collaborating with various teams.

Industry Focus:

  • Engineering Services.
  • Equipment Rental Services.
  • Oil and Gas.

This advertiser has chosen not to accept applicants from your region.

Business Process Improvement Specialist

Sharjah, Sharjah beBeeImprovement

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

Job Title: Business Process Improvement Specialist

We are seeking an experienced Business Process Improvement Specialist to join our team. The ideal candidate will have a strong analytical mindset and excellent communication skills.

Key Responsibilities:
  • Analyze business processes to identify areas for improvement or automation.
  • Document procedures and present new designs to stakeholders.
  • Monitor, measure, and provide feedback on process performance.
  • Raise efficiency and productivity while ensuring compliance with organizational policies.
  • Support strategy management and Balanced Scorecard across departments.
  • Collaborate with departments to develop strategy maps, objectives, KPIs, targets, and initiatives.
Requirements:
  • Bachelor's degree in a related field such as Business Administration, Management, or Operations Research.
  • At least 3 years of experience in business process improvement or a related field.
  • Excellent analytical, problem-solving, and communication skills.
  • Ability to work collaboratively across departments and with stakeholders at all levels.
This advertiser has chosen not to accept applicants from your region.

Business Process Improvement Specialist

Dubai, Dubai beBeeTransformation

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

Operations Transformation Role

Maximise your potential in this forward-thinking operations role where you'll drive process improvement and innovation. Collaborate with a dynamic team to streamline operations, identify areas for growth and develop data-driven solutions that enhance productivity.

Your Key Responsibilities:
  • Support Operational Excellence: Contribute to the smooth running of daily operations within our shipping department, ensuring seamless processes and efficient workflows.
  • Leverage Your Skills: Gain practical experience in a fast-paced environment, developing valuable skills and expertise that will set you apart in your career.
  • Collaborate with Professionals: Work alongside committed, talented and driven professionals who share a passion for excellence in the industry.
Why This Role?

We value innovation, collaboration and personal growth. As an operations transformation specialist, you'll play a crucial part in driving business success and contributing to Focal's mission of excellence in the industry.

Achieve Success:
  1. Develop New Standards: Create and implement process improvements that enhance operational efficiency and effectiveness.
  2. Enhance Team Performance: Support your colleagues in achieving their goals, fostering a culture of collaboration and mutual support.
  3. Pursue Continuous Learning: Stay up-to-date with industry trends and best practices, applying new knowledge and skills to drive business growth.
This advertiser has chosen not to accept applicants from your region.
 

Nearby Locations

Other Jobs Near Me

Industry

  1. request_quote Accounting
  2. work Administrative
  3. eco Agriculture Forestry
  4. smart_toy AI & Emerging Technologies
  5. school Apprenticeships & Trainee
  6. apartment Architecture
  7. palette Arts & Entertainment
  8. directions_car Automotive
  9. flight_takeoff Aviation
  10. account_balance Banking & Finance
  11. local_florist Beauty & Wellness
  12. restaurant Catering
  13. volunteer_activism Charity & Voluntary
  14. science Chemical Engineering
  15. child_friendly Childcare
  16. foundation Civil Engineering
  17. clean_hands Cleaning & Sanitation
  18. diversity_3 Community & Social Care
  19. construction Construction
  20. brush Creative & Digital
  21. currency_bitcoin Crypto & Blockchain
  22. support_agent Customer Service & Helpdesk
  23. medical_services Dental
  24. medical_services Driving & Transport
  25. medical_services E Commerce & Social Media
  26. school Education & Teaching
  27. electrical_services Electrical Engineering
  28. bolt Energy
  29. local_mall Fmcg
  30. gavel Government & Non Profit
  31. emoji_events Graduate
  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
View All Process Improvement Specialists Jobs