56 Process Improvement Specialists jobs in Dubai

Job Definition

• Support the Customer Group leadership team in achieving client and employee satisfaction, optimizing results on efficiency metrics, and maximizing performance through sustainable and repeatable process improvement strategies.
• Drive process improvement projects: Lead, monitor, participate in, and document process improvement initiatives to enhance performance and profitability. Partner with the Leadership Team to identify efficiency and cost-saving projects to achieve strategic objectives. Ensure high-impact projects targeting financial gains are regularly implemented.

Job Scope

• Drive solutions: Develop innovative solutions to improve Customer Group performance using cost-benefit analyses for short- and long-term decision-making.
• Coordinate initiatives: Create, implement, and govern new processes for specific functions, providing visibility to milestones and performance across all functions.
• Implementation of standards: Ensure end-to-end implementation of solutions according to high-performance benchmarks and standards.

What You'll Do

• Impact and efficiency: Lead coordination with other Customer Group team members to measure the impact and efficiency of new products and business processes.
• Reporting: Facilitate the development and maintenance of detailed models and dashboards for regional and global reporting.
• Opportunities: Oversee identification of operational weaknesses and help improve or innovate processes to maximize support team efficiency.
• Project efficiency: Coordinate with multiple teams on regional and site-level projects to monitor support and ensure timely completion, focusing on quality and service improvements, data analytics, migrations, people initiatives, reporting, standardization, and tracking plans, quality, and timelines.
• Planning: Estimate work efforts, identify project milestones, allocate resources, and ensure adherence to deadlines.
• Progress checks: Monitor progress, understand dependencies, communicate status to management and stakeholders, and coordinate schedules for meetings locally or across sites.
• Partner with business leaders: Proactively remove obstacles, enable progress, manage issue escalations, and support teams in balancing priorities.
• Deploy analytics expertise: Use analytical skills to solve problems and shift focus from detection and containment to prevention.
• Manage Lean Six Sigma strategy: Facilitate continuous production of products and initiatives in line with industry standards, regulations, and customer requirements.
• Execute optimal usage of BPS: Drive metrics related to the Balanced Scorecard to evaluate performance and reduce variability and defects in critical processes.
• Leadership in continuous improvement: Support ongoing efforts to meet and exceed customer requirements in a fast-paced environment.

Qualifications :

• Strong Excel skills are essential.
• Proven project management experience: Managing multiple end-to-end projects in a fast-paced environment within tight timescales (minimum 2 years).
• Organized: Excellent organizational and administrative skills, able to manage workload effectively.
• Communication: Ability to communicate clearly across different audiences and levels.
• Continuous Improvement: Innovative, creative, and constantly seeking process optimization.
• Analytical orientation: Demonstrate impact and efficacy of initiatives.
• Problem Solving: Ability to perform root cause analysis and drive results.
• Teamwork: Capable of working effectively in a matrixed, relationship-based organization.
• Proactive approach: Take ownership, provide solutions, and drive results independently.
• Bachelor's degree from a top university.

Additional Information :

• Competitive salary
• Discretionary annual bonus
• Medical insurance
• 40 days annual leave (including public holidays)
• Focus on wellbeing, including talks and self-development tools
• Global Employee Assistance Program

Remote Work : No

Employment Type : Full-time

We are seeking a detail-oriented and strategic professional to lead and support ERP implementation projects. The ideal candidate will work closely with clients to understand their business processes and deliver tailored ERP solutions using Zoho products.

• Analyze client business requirements and translate them into functional ERP solutions.
• Design, configure, and implement Zoho ERP modules (CRM, Books, Inventory, Projects, People, Creator, etc.).
• Conduct workshops and training sessions for clients and end-users.
• Collaborate with technical teams to customize solutions using Zoho Creator or Deluge scripting.
• Manage full lifecycle ERP implementations including discovery, design, testing, deployment, and support.
• Develop documentation, user manuals, and SOPs.
• Provide post-implementation support and continuous improvement recommendations.
• Stay updated with Zoho product updates and best practices.

• Bachelor's degree in Business, Information Systems, Computer Science, or related field.
• Proven experience as an ERP Functional Consultant, preferably with Zoho ERP.
• Strong understanding of business processes across finance, sales, operations, HR, and inventory management.
• Experience with Zoho products such as Zoho CRM, Books, Inventory, Projects, Creator, and Deluge scripting.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills to interact with clients and stakeholders.
• Ability to manage multiple projects and work under tight deadlines.

Job Title: Business Process Improvement Specialist

The primary objective of this role is to analyze and enhance business processes, ensuring seamless execution and optimal results. Key responsibilities include managing multiple projects simultaneously, focusing on process automation in the Trade Finance sector.

• Familiarity with artificial intelligence, machine learning, and Large Language Models in process automation is crucial for success in this position.
• Project management skills are essential, with relevant certifications being a significant advantage.
• Daily standups, weekly/bi-weekly scrums, report preparation, and project status tracking are critical tasks that must be performed effectively.
• Timely delivery of projects and all business requirements must be ensured, guaranteeing customer satisfaction.
• UAT management is also a key responsibility, requiring close collaboration with cross-functional teams.

• Proven experience in process analysis, improvement, and automation.
• Strong understanding of AI, ML, and LLM in process automation.
• Excellent project management skills, with the ability to handle multiple projects concurrently.
• Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams.

This role offers a dynamic and challenging work environment, with opportunities for professional growth and development. The ideal candidate will be motivated, result-driven, and passionate about process improvement.

We are committed to providing a safe and inclusive work environment, where diversity and inclusion are valued and respected. If you are a detail-oriented, proactive, and innovative individual who thrives in a fast-paced environment, we encourage you to apply for this exciting opportunity.

About this role

We are seeking a highly skilled Senior Consultant to join our team. This is an exciting opportunity for someone with experience in business process improvement and SAP implementation.

Maximise your potential in this forward-thinking operations role where you'll drive process improvement and innovation. Collaborate with a dynamic team to streamline operations, identify areas for growth and develop data-driven solutions that enhance productivity.

• Support Operational Excellence: Contribute to the smooth running of daily operations within our shipping department, ensuring seamless processes and efficient workflows.
• Leverage Your Skills: Gain practical experience in a fast-paced environment, developing valuable skills and expertise that will set you apart in your career.
• Collaborate with Professionals: Work alongside committed, talented and driven professionals who share a passion for excellence in the industry.

We value innovation, collaboration and personal growth. As an operations transformation specialist, you'll play a crucial part in driving business success and contributing to Focal's mission of excellence in the industry.

1. Develop New Standards: Create and implement process improvements that enhance operational efficiency and effectiveness.
2. Enhance Team Performance: Support your colleagues in achieving their goals, fostering a culture of collaboration and mutual support.
3. Pursue Continuous Learning: Stay up-to-date with industry trends and best practices, applying new knowledge and skills to drive business growth.

Improve Energy Transition Processes

Our team seeks a skilled Senior Hook Up & Commissioning Engineer to drive energy transition initiatives using best practices and knowledge of internal or external issues.

The successful candidate will solve complex problems, share expertise, and impact customer, operational, project, or service activities with the Hook Up & Commissioning Team.

• Develop detailed hook-up plans, commissioning procedures, and strategies for onshore and offshore projects.
• Coordinate and supervise interdisciplinary teams involved in hook-up and commissioning activities.
• Conduct pre-commissioning and commissioning activities such as systems testing, equipment inspections, and functional checks.
• Identify and resolve technical issues during the hook-up and commissioning phase.
• Review project specifications, drawings, and design documents for technical completeness and accuracy.
• Provide technical guidance and support to junior Engineers.
• Collaborate with Project Management and Procurement Teams to ensure timely availability of resources.
• Ensure compliance with project requirements, industry codes, and standards.

Essential Qualifications:

A Bachelor's degree in engineering or equivalent industry experience is required.

Key Responsibilities:

Execute and oversee hook-up and commissioning activities. Develop detailed hook-up plans, commissioning procedures, and strategies.

Coordinate and supervise interdisciplinary teams involved in hook-up and commissioning activities.

Conduct pre-commissioning and commissioning activities such as systems testing, equipment inspections, and functional checks.

Identify and resolve technical issues during the hook-up and commissioning phase.

Review project specifications, drawings, and design documents for technical completeness and accuracy.

Provide technical guidance and support to junior Engineers.

Collaborate with Project Management and Procurement Teams to ensure timely availability of resources.

Ensure compliance with project requirements, industry codes, and standards.

We are seeking experienced strategy consultants to join our exclusive talent pool of highly skilled experts for upcoming projects. The consultants will work across various business functions, providing valuable insights and recommendations to drive improvements and align processes with best practices.

This is an excellent opportunity for individuals who want to make a significant impact through strategic thinking, problem-solving, and collaboration. Prior experience in ESG, sustainable digital solutions or circular economy would be an added advantage.

• Analyse and optimise processes across various business functions, including finance, IT, procurement, and strategic planning.
• Conduct research and data analysis to identify trends, performance gaps, and areas for improvement.
• Develop and implement strategic frameworks to enhance operational efficiency and effectiveness.
• Draft and refine Service Level Agreements (SLAs) to ensure alignment with organisational objectives.
• Collaborate closely with internal teams to validate strategies and proposed changes.
• Facilitate workshops and discussions with stakeholders to gather insights and ensure the successful implementation of recommendations.
• Provide regular progress reports to leadership, offering strategic insights to guide decision-making.
• Support change management efforts to ensure smooth transitions during the implementation of new processes.

• Bachelor's / Master's degree in Business Administration, Management, Finance, or a related field.
• 5+ years of experience in strategy consulting, business analysis, or process improvement.
• Prior experience in ESG, Sustainable Digital solutions, or Circular Economy
• Strong analytical skills and expertise in process optimisation across various functions.
• Excellent written and verbal communication skills, with the ability to present complex information clearly to stakeholders.
• Knowledge of data analysis tools (e.g., Power BI, Tableau) would be advantageous.
• PMP, Lean Six Sigma, or other relevant certifications.

Opportunities within these projects may last between 3-18 months on a contractual basis, with the potential for extension.

Mid-Senior level

Contract

Strategy / Planning and Consulting

Business Consulting and Services, Banking, and Financial Services

About the Logistics Network Losses Role

This is a challenging position that requires an in-depth understanding of all areas of transportation across different regions. You will be responsible for owning the end-to-end process improvement for Network Losses and collaborating closely with various cross-functional teams to build visibility on loss themes and establish mitigation plans.

• Develop and implement action plans to enhance network performance
• Monitor key success metrics on a daily basis
• Analyze data, conduct site audits, and identify process gaps

You will be part of a team focused on reducing losses due to operational defects across international marketplaces. Your work will involve defect reduction and abuse mitigation strategies.

1. Background in project management or process improvement
2. Proficiency in Microsoft Office (Word, Excel, PowerPoint)
3. Excellent communication skills in English
4. BASIC awareness of SQL programming
5. Experience in supply chain or engineering fields

We are a diverse team that empowers individuals to deliver exceptional results for our customers. We value collaboration, innovation, and customer-centricity.

Who we are:

GMG is a global well-being company retailing, distributing, and manufacturing a portfolio of leading international and home-grown brands across sport, everyday goods, health and beauty, properties, and logistics sectors. Under the ownership and management of the Baker family for over 45 years, GMG is a valued partner of choice for the world's most successful and respected brands in the well-being sector. Working across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands across 12 countries. These include notable home-grown brands such as Sun & Sand Sports, Dropkick, Supercare Pharmacy, Farm Fresh, Klassic, and international brands like Nike, Columbia, Converse, Timberland, Vans, Mama Sita's, and McCain.

What you'll be doing:

The BPI Assistant Manager for Process, Policies, and Internal Controls will be instrumental in supporting the design, implementation, and monitoring of efficient processes, policies, and internal controls throughout the organization. The ideal candidate will possess strong expertise in process optimization, compliance, and risk management, with a proven ability to collaborate effectively across business units within GMG. This role requires a highly motivated individual and a change leader who is passionate about driving digital transformation and enhancing operational efficiency while ensuring policy compliance and mitigating risks.

Core Responsibilities:

1. Process Improvement and Optimization:
   • Assist in identifying, evaluating, and implementing process improvements to increase efficiency, reduce costs, and enhance service quality.
   • Collaborate with cross-functional teams to map and streamline workflows, ensuring optimal use of resources and compliance with internal standards.
   • Conduct process assessments and audits to identify areas for improvement and recommend solutions to enhance productivity and mitigate risks.
2. Policy Development and Implementation:
   • Assist in drafting, reviewing, and updating company policies and procedures to ensure compliance with regulatory requirements, industry standards, and organizational goals.
   • Ensure that policies are consistently applied across departments, and support teams in understanding and adhering to company policies.
   • Provide guidance to departments regarding policy interpretation and implementation.
3. Internal Controls:
   • Support the design, implementation, and maintenance of internal control frameworks to safeguard company assets, ensure financial integrity, and prevent fraud or errors.
   • Conduct regular assessments of internal controls, identifying weaknesses or gaps, and work with relevant teams to develop corrective action plans.
   • Monitor compliance with established internal controls and provide recommendations for improvements as needed.
4. Audit and Risk Support:
   • Assist in coordinating internal audits to ensure compliance with financial, operational, and regulatory standards.
   • Help prepare audit documentation and respond to audit inquiries in a timely manner.
   • Monitor and report on audit findings and assist with the implementation of corrective actions.
5. Training and Awareness:
   • Conduct training sessions for staff on process improvements, policies, and internal controls to promote a culture of compliance and efficiency.
   • Provide ongoing support and clarification to departments regarding process and policy changes.
6. Reporting and Documentation:
   • Prepare and present regular reports on process performance, policy compliance, and internal control assessments to senior management.
   • Maintain accurate records of policies, procedures, and control documentation to ensure traceability and accountability.

Functional/Technical Competencies:

• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and experience with process mapping tools or ERP systems (e.g., SAP) is a plus.
• Understanding of regulatory requirements, industry standards, and best practices related to internal controls and process management.
• Must have Business Process Re-engineering experience in Retail, Pharma Manufacturing, and/or FMCG sectors.
• Prefer hands-on process optimization experience in relevant Business Units / functions.
• Implementation of Automation / RPA techniques.

Educational Qualification:

• Bachelor’s degree in business administration, Finance, Accounting, or a related field.
• Relevant certifications (e.g., CPA, CIA, CISA, Six Sigma Green/Black belt) are a plus.

Why Join GMG?

At GMG, we're dedicated to nurturing a vibrant, inclusive, and engaging work environment that promotes growth, innovation, and well-being. Join us in our mission to inspire victories that make the world better – for our team, our consumers, and our communities.

If you're seeking a challenging role where you can make a significant impact, we'd love to hear from you. Apply today to become a part of our journey.

What we offer:

• An opportunity to become part of diverse teams with international exposure
• Comprehensive family medical insurance
• Family residency sponsorship and flight allowances
• Up to 30% discount in our premium retail sports brand stores
• Up to 20% discount in our pharmacy chain