19 Process Improvement jobs in Abu Dhabi

This role plays a vital part in the Corporate Client Onboarding Portal. As a Senior Business Analyst, you will analyze business requirements, optimize processes, and coordinate regulatory reporting.

You will act as a liaison between business and IT stakeholders to understand business goals and elicit detailed project requirements.

The position involves working closely with various stakeholders to gather requirements, document processes, and support the development team in delivering a high-quality product.

• Elicit and document business requirements for projects, translating them into clear specifications.
• Act as a liaison between business stakeholders and IT teams to ensure alignment with goals and objectives.
• Gather requirements, document processes, and support the development team in delivering a high-quality product.
• Analyze regulatory reporting requirements and ensure compliance within the onboarding portal.

• A minimum of 10-15 years of experience as a business analyst, preferably in banking or financial services.
• Experience with VBA, macros, and strong Excel and PowerPoint skills.

• A Bachelor's degree in business, finance, information technology, or a related field.
• Relevant certifications in business analysis (e.g., CBAP, CCBA) are advantageous.

• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Mastery of VBA scripting and macros; proficiency in Excel reporting and data analysis.

Key Responsibilities:

• Elicit and Analyze Requirements: Conduct comprehensive requirements gathering through interviews, workshops, surveys, and document analysis to capture functional and non-functional needs, business rules, and process flows.
• Process Modelling and Optimization: Analyze current state business processes to identify inefficiencies, design optimized future state processes, and develop clear process maps (e.g., BPMN).
• Data Analysis & Reporting: Interpret complex data sets to uncover insights, identify trends, and develop actionable reports to support strategic decision-making for business relations initiatives.
• Solution Assessment & Validation: Evaluate the feasibility of proposed solutions, facilitate User Acceptance Testing (UAT), define test scenarios, and ensure developed solutions align with business needs.
• Stakeholder Collaboration: Serve as a key liaison between business stakeholders, IT teams, and external partners, ensuring clear communication, consensus building, and effective expectation management throughout the project lifecycle.
• Customer/Partner Journey Mapping: Analyze and map the end-to-end journeys of various customer and partner segments to identify pain points and opportunities for improvement.
• Support Regulatory Adherence: Ensure that all defined requirements and proposed solutions adhere to relevant insurance regulations and compliance guidelines.

Requirements

• Minimum 3-5 years of experience as a Business Analyst, preferably within the Insurance or financial services industry.
• Bachelor's degree in Business Administration, Finance, Insurance, or a related field.
• Demonstrated experience with full Software Development Life Cycle (SDLC) methodologies, with a strong preference for Agile (Scrum, Kanban) environments.
• Proven track record of working closely with diverse business and technical teams.
• Knowledge of key market trends and their impact on the insurance industry.

Key Skills

• Core Business Analysis: Mastery of requirements elicitation, documentation, scope management, process modelling (BPMN), data analysis, and solution validation (UAT support).
• Excellent Communication & Interpersonal Skills: Exceptional active listening, verbal, written, and presentation skills to effectively convey complex information to diverse audiences.
• Stakeholder Management: Proven ability to build strong relationships, manage expectations, and resolve conflicts with internal and external stakeholders.
• Problem-Solving & Critical Thinking: Highly analytical mindset with the ability to break down complex problems, identify root causes, propose practical, solution-oriented, and strategic solutions.

We offer a competitive compensation package, opportunities for professional growth, and a collaborative work environment.

We are seeking an experienced Senior Process Safety Engineer for a major onshore oil and gas project in Abu Dhabi.

• Lead and execute Process Safety Engineering activities for onshore oil and gas facilities.
• Develop and review safety studies and reports such as HAZID, HAZOP, SIL, QRA, FERA, EERA, and SIMOPS.
• Provide input to engineering design documents ensuring compliance with safety standards and ADNOC codes where applicable.
• Define and verify design safety philosophies, fire protection philosophies, and hazardous area classifications.
• Perform consequence modeling and risk assessments using industry-standard tools.
• Interface and coordinate with other engineering disciplines and project stakeholders.
• Review and approve deliverables from third-party safety consultants.
• Support client reviews and participate in safety workshops and audits.

Requirements:

• Bachelor's degree in Chemical Engineering or related field.
• Minimum 12 years of experience in Process Safety Engineering specifically in the engineering phase (FEED, Detailed Design, Detailed Engineering) of onshore oil and gas projects.
• Strong knowledge of ADNOC standards and UAE regulatory requirements is highly desirable.
• Proven experience leading HAZOPs, SIL assessments, and various process safety studies.
• Familiarity with safety and risk software such as PHAST, PHA-Pro, DNV GL tools, or equivalent.
• Excellent technical report writing and communication skills.
• Previous experience working with or for major engineering consultants or EPCs in the Middle East is an advantage.

Location: Abu Dhabi.

We are seeking an experienced Operations Coordinator to join our team. In this role, you will be responsible for coordinating operations, ensuring seamless execution and high-quality results.

• Key Responsibilities:

1. Prepare professional proposals in both English, highlighting key aspects of our services.
2. Liaise with clients to confirm participant lists, training location, and gate pass requirements, ensuring smooth communication.
3. Schedule and coordinate training sessions, considering logistics and resources.
4. Coordinate logistics, including printing services for training materials and certificates, ensuring timely delivery.
5. Assist trainers with setup and presentation requirements during on-site training, providing necessary support.
6. Monitor attendance, collect feedback, and encourage Google reviews, promoting customer satisfaction.
7. Request and follow up with clients for appreciation letters, fostering positive relationships.
8. Compile post-training feedback and generate reports, analyzing data for future improvements.
9. Maintain accurate corporate training records, ensuring compliance and efficiency.

To succeed in this role, you will need:

• Bachelor's degree in Business Administration or a related field.
• Proven experience in operations coordination or a similar role, demonstrating expertise.
• Strong communication skills in English, enabling effective collaboration.
• Proficiency in CRM software and Microsoft Office Suite, leveraging technology.
• Excellent organizational and multitasking abilities, managing multiple tasks.
• Ability to work collaboratively with trainers, clients, and internal teams, fostering a positive team environment.
• Strong attention to detail and problem-solving skills, addressing challenges effectively.

Job Overview

We are seeking a seasoned Delivery Manager to lead our team, drive project success, and foster collaboration across departments.

• Manage team performance, task allocation, and deadlines to ensure high-quality execution and efficient progress.
• Evaluate, plan, and prioritize the team backlog to optimize productivity and streamline processes.
• Develop and improve team practices to enhance efficiency and motivation.
• Maintain open communication with stakeholders, manage expectations, and contribute to team development.
• Oversee budget management and performance tracking, ensuring alignment with business objectives.
• Maintain comprehensive team documentation to support informed decision-making.

Required Skills

• At least 3 years of experience in delivery management or project management roles.
• Strong technical background, including expertise in Agile methodologies (Kanban, Scrum).
• Experience working with stakeholders, managing their expectations, and driving project success.
• Familiarity with Atlassian tools (Jira, Confluence) and business intelligence solutions.
• English proficiency at B2 level or higher.

Preferred Qualifications

• Background in fintech, trading brokers, hedge funds, exchanges, or related areas.
• Experience with machine learning algorithms and techniques.

About Us

Join our dynamic team as we strive to deliver exceptional results and innovative solutions. Enjoy flexible work arrangements, professional growth opportunities, and benefits that promote well-being and self-improvement.

Burson is the global communications leader built to create value for clients through reputation, with highly specialized teams, industry-leading technologies and breakthrough creative.

Behind every successful transformation is meticulous coordination and flawless execution of administrative processes. This position serves as the operational engine of the programme, maintaining documentation, organising activities and ensuring information flows effectively between workstreams.

You will create the systems and processes that keep the transformation on track, anticipating logistical challenges and resolving them before they impact progress. Your attention to detail and organisational skills will provide the foundation upon which the entire programme operates.

Key Responsibilities

• Coordinate day-to-day transformation activities across multiple workstreams
• Maintain programme schedules, action logs and documentation
• Organise and support meetings, workshops and other transformation events
• Track progress against implementation plans and highlight any deviations
• Manage programme communications including distribution of updates and materials
• Support the Implementation Lead in preparing status reports and presentations
• Ensure consistent use of templates, tools and processes across the programme
• Coordinate logistics for key transformation events and activities

Requirements For Success

• 3+ years of experience in project coordination, programme support or similar roles
• Strong organisational skills with exceptional attention to detail
• Experience in supporting complex programmes or initiatives involving multiple stakeholders
• Proficiency in project management tools and Microsoft Office applications
• Excellent communication skills with the ability to liaise effectively across all levels
• Problem-solving mindset with the ability to anticipate and address operational challenges
• Ability to work in a fast-paced environment and manage multiple priorities
• Experience in supporting transformation or change initiatives would be advantageous

Benefits

We provide a dynamic environment where ambitious colleagues come to elevate their skills, expand their networks and produce the best solutions for today's leading brands. Our commitment to your growth is reflected in our robust benefits and people programs.

Microsoft Dynamics 365 Functional Consultant

We are seeking a highly skilled Dynamics 365 Functional Consultant to join our team and take on the challenge of optimizing business processes using Microsoft Dynamics 365.

1. Configure, customize, and deploy Dynamics 365 solutions based on client needs.
2. Conduct thorough requirements gathering sessions and translate them into system configurations.
3. Manage project timelines, conduct fit-gap analysis, and design comprehensive solutions to meet client needs.
4. Provide post-implementation support, user training, and troubleshooting to ensure seamless adoption.
5. Perform system testing to ensure the quality and integrity of the solution.
6. Create and maintain clear, detailed documentation throughout the project lifecycle.
7. Estimate project scope, resources, and timelines to ensure successful delivery.

About the Role:

The ideal candidate will have a minimum of 5 years of experience working with Microsoft Dynamics 365 across multiple functional modules. They should have strong hands-on expertise in implementing end-to-end ERP systems using Dynamics 365. Proficiency in the Microsoft Sure Step methodology is also required. Additionally, excellent communication and collaboration skills are necessary for effective engagement with clients and teams.

Key Qualifications:

• Minimum of 5 years of experience working with Microsoft Dynamics 365.
• 3+ end-to-end ERP implementations using Dynamics 365.
• Proficient in using the Microsoft Sure Step methodology.
• Excellent communication and collaboration skills.
• Strong understanding of business processes in Dynamics 365 modules.

Benefits:

This role offers a unique opportunity to work with a leading organization and contribute to the success of our clients. As a Dynamics 365 Functional Consultant, you will have the chance to develop your skills and expertise while working on challenging projects.

Location:

This position is remote-based, allowing you to work from anywhere in the world.

About the Role:

We are seeking a highly skilled Senior Business Process Analyst to play a key role in our team. As a Senior Business Process Analyst, you will work closely with stakeholders to gather and analyze business requirements, translate them into functional and technical specifications, and support the development team in delivering high-quality solutions.

• Gather and analyze business requirements from stakeholders identifying key needs and opportunities for improvement
• Define and document functional and non-functional system requirements, create user stories, acceptance criteria, and use cases
• Translate business needs into technical requirements, collaborating with development teams to ensure feasibility and clarity
• Map and optimize business processes (ASIS TOBE) utilizing BPMN and UML to visualize workflows
• Manage and structure the backlog, refine and prioritize tasks based on business impact dependencies, and technical feasibility while ensuring the final decision on task selection remains with the Team Lead
• Participate in feature estimation and technical discussions, providing input on complexity and potential challenges
• Maintain and update business/system documentation, including specifications, API descriptions, data models, and technical guides
• Conduct knowledge-sharing sessions for the team, ensuring a clear understanding of business logic and system requirements

Qualifications:

• Proven experience in business analysis and system analysis, 2 years
• Strong analytical and problem-solving skills
• Proficiency in business process modeling using BPMN and UML
• Experience working with Agile methodologies (Scrum Kanban)
• Ability to create clear and structured documentation for both business and technical teams
• Knowledge of SQL BI tools and data analysis techniques

Additional Information:

• Enjoy a dynamic work environment without bureaucracy
• Collaborate with industry-leading professionals
• Excellent opportunities for professional growth and self-realization
• Flexible schedule
• Compensation for health insurance, sports activities, and non-professional training

Remote Work: Yes

Employment Type: Full-time

We are seeking an experienced professional to help clients optimize business processes using Microsoft Dynamics 365 across multiple functional modules. The role involves working closely with clients to understand their needs, configure and implement Dynamics 365 solutions, and provide ongoing support.

The ideal candidate will have a deep understanding of Dynamics 365 configuration and customization, as well as excellent communication and project management skills.

1. Configure and customize Dynamics 365 solutions based on client needs, ensuring seamless integration with existing systems.
2. Conduct requirements gathering sessions to understand client needs, and translate them into system configurations.
3. Manage project timelines , conduct fit-gap analysis, and design comprehensive solutions to meet client needs.
4. Provide post-implementation support , user training, and troubleshooting to ensure successful adoption.
5. Perform system testing to ensure the quality and integrity of the solution.
6. Create and maintain clear documentation throughout the project lifecycle.
7. Estimate project scope , resources, and timelines to ensure successful delivery.