69 Process Improvements jobs in the United Arab Emirates

We are seeking a detail-oriented and strategic professional to lead and support ERP implementation projects. The ideal candidate will work closely with clients to understand their business processes and deliver tailored ERP solutions using Zoho products.

• Analyze client business requirements and translate them into functional ERP solutions.
• Design, configure, and implement Zoho ERP modules (CRM, Books, Inventory, Projects, People, Creator, etc.).
• Conduct workshops and training sessions for clients and end-users.
• Collaborate with technical teams to customize solutions using Zoho Creator or Deluge scripting.
• Manage full lifecycle ERP implementations including discovery, design, testing, deployment, and support.
• Develop documentation, user manuals, and SOPs.
• Provide post-implementation support and continuous improvement recommendations.
• Stay updated with Zoho product updates and best practices.

• Bachelor's degree in Business, Information Systems, Computer Science, or related field.
• Proven experience as an ERP Functional Consultant, preferably with Zoho ERP.
• Strong understanding of business processes across finance, sales, operations, HR, and inventory management.
• Experience with Zoho products such as Zoho CRM, Books, Inventory, Projects, Creator, and Deluge scripting.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills to interact with clients and stakeholders.
• Ability to manage multiple projects and work under tight deadlines.

This is a highly skilled position that involves analysing, recommending and implementing improvements to retail business processes. The ideal candidate will have excellent analytical and problem-solving skills, as well as the ability to communicate effectively with stakeholders.

The role will involve:

• Analysing business processes and workflows to identify areas for improvement.
• Developing and implementing new process designs.
• Working with cross-functional teams to drive process improvements.
• Monitoring and measuring process performance.

Requirements:

• Bachelor's degree in Business Administration or related field.
• Minimum 3 years of experience in business process analysis or related field.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills.

Benefits:

• Competitive salary and benefits package.
• Ongoing training and development opportunities.
• A dynamic and supportive work environment.

How to Apply:

If you are a motivated and experienced professional looking for a challenging and rewarding role, please submit your application including your resume and cover letter.

About this role

We are seeking a highly skilled Senior Consultant to join our team. This is an exciting opportunity for someone with experience in business process improvement and SAP implementation.

Job Title: Business Process Improvement Specialist

The primary objective of this role is to analyze and enhance business processes, ensuring seamless execution and optimal results. Key responsibilities include managing multiple projects simultaneously, focusing on process automation in the Trade Finance sector.

• Familiarity with artificial intelligence, machine learning, and Large Language Models in process automation is crucial for success in this position.
• Project management skills are essential, with relevant certifications being a significant advantage.
• Daily standups, weekly/bi-weekly scrums, report preparation, and project status tracking are critical tasks that must be performed effectively.
• Timely delivery of projects and all business requirements must be ensured, guaranteeing customer satisfaction.
• UAT management is also a key responsibility, requiring close collaboration with cross-functional teams.

• Proven experience in process analysis, improvement, and automation.
• Strong understanding of AI, ML, and LLM in process automation.
• Excellent project management skills, with the ability to handle multiple projects concurrently.
• Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams.

This role offers a dynamic and challenging work environment, with opportunities for professional growth and development. The ideal candidate will be motivated, result-driven, and passionate about process improvement.

We are committed to providing a safe and inclusive work environment, where diversity and inclusion are valued and respected. If you are a detail-oriented, proactive, and innovative individual who thrives in a fast-paced environment, we encourage you to apply for this exciting opportunity.

Maximise your potential in this forward-thinking operations role where you'll drive process improvement and innovation. Collaborate with a dynamic team to streamline operations, identify areas for growth and develop data-driven solutions that enhance productivity.

• Support Operational Excellence: Contribute to the smooth running of daily operations within our shipping department, ensuring seamless processes and efficient workflows.
• Leverage Your Skills: Gain practical experience in a fast-paced environment, developing valuable skills and expertise that will set you apart in your career.
• Collaborate with Professionals: Work alongside committed, talented and driven professionals who share a passion for excellence in the industry.

We value innovation, collaboration and personal growth. As an operations transformation specialist, you'll play a crucial part in driving business success and contributing to Focal's mission of excellence in the industry.

1. Develop New Standards: Create and implement process improvements that enhance operational efficiency and effectiveness.
2. Enhance Team Performance: Support your colleagues in achieving their goals, fostering a culture of collaboration and mutual support.
3. Pursue Continuous Learning: Stay up-to-date with industry trends and best practices, applying new knowledge and skills to drive business growth.

We are seeking a highly skilled System Analyst to join our team.

The successful candidate will play a key role in reengineering existing information security services, channels, and technologies business processes. This includes conducting As-Is assessments, defining To-Be processes, identifying issues and risks involved, and gathering consensus from involved departments on the implementation.

1. Apply business process improvement practices to reengineer existing information security services, channels, and technologies business processes.
2. Identify bottlenecks with existing information security services, channels, and technologies processes and define how to address them.
3. Work closely with the Information Security Manager to develop and validate information security services, channels, and technologies that support end-users' business cases and ensure compliance with enterprise architecture standards.
4. Facilitate Proof of Concepts (PoCs) in coordination with corporate architecture teams to demonstrate to users how information security services, channels, and technologies address their requirements.
5. Develop high-level implementation plans, data migration, and cleaning strategies for information security services, channels, and technologies in coordination with users and project managers.
6. Support Application Governance Quality Assurance teams in developing test cases based on business requirements for user acceptance testing phases of projects.
7. Act as the first point of contact for clarifications and disputes pertaining to project scope during planning and execution phases.
8. Escalate issues/risks and present periodic reports including strategy studies for improving information security services, channels, and technologies processes, measure success factors, and report user satisfaction levels based on key performance indicators and benchmarks.

To be considered for this position, you must have a Bachelor's degree in Computer Science or IT, along with 6 years of working experience. A goal-driven leader with excellent organizational skills is required. You should maintain a productive climate and motivate employees to meet high performance standards. Results-driven achievers with exceptional planning and organizational skills are also preferred.

Who we are:

GMG is a global well-being company retailing, distributing, and manufacturing a portfolio of leading international and home-grown brands across sport, everyday goods, health and beauty, properties, and logistics sectors. Under the ownership and management of the Baker family for over 45 years, GMG is a valued partner of choice for the world's most successful and respected brands in the well-being sector. Working across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands across 12 countries. These include notable home-grown brands such as Sun & Sand Sports, Dropkick, Supercare Pharmacy, Farm Fresh, Klassic, and international brands like Nike, Columbia, Converse, Timberland, Vans, Mama Sita's, and McCain.

What you'll be doing:

The BPI Assistant Manager for Process, Policies, and Internal Controls will be instrumental in supporting the design, implementation, and monitoring of efficient processes, policies, and internal controls throughout the organization. The ideal candidate will possess strong expertise in process optimization, compliance, and risk management, with a proven ability to collaborate effectively across business units within GMG. This role requires a highly motivated individual and a change leader who is passionate about driving digital transformation and enhancing operational efficiency while ensuring policy compliance and mitigating risks.

Core Responsibilities:

• Process Improvement and Optimization:
  • Assist in identifying, evaluating, and implementing process improvements to increase efficiency, reduce costs, and enhance service quality.
  • Collaborate with cross-functional teams to map and streamline workflows, ensuring optimal use of resources and compliance with internal standards.
  • Conduct process assessments and audits to identify areas for improvement and recommend solutions to enhance productivity and mitigate risks.
• Policy Development and Implementation:
  • Assist in drafting, reviewing, and updating company policies and procedures to ensure compliance with regulatory requirements, industry standards, and organizational goals.
  • Ensure that policies are consistently applied across departments, and support teams in understanding and adhering to company policies.
  • Provide guidance to departments regarding policy interpretation and implementation.
• Internal Controls:
  • Support the design, implementation, and maintenance of internal control frameworks to safeguard company assets, ensure financial integrity, and prevent fraud or errors.
  • Conduct regular assessments of internal controls, identifying weaknesses or gaps, and work with relevant teams to develop corrective action plans.
  • Monitor compliance with established internal controls and provide recommendations for improvements as needed.
• Audit and Risk Support:
  • Assist in coordinating internal audits to ensure compliance with financial, operational, and regulatory standards.
  • Help prepare audit documentation and respond to audit inquiries in a timely manner.
  • Monitor and report on audit findings and assist with the implementation of corrective actions.
• Training and Awareness:
  • Conduct training sessions for staff on process improvements, policies, and internal controls to promote a culture of compliance and efficiency.
  • Provide ongoing support and clarification to departments regarding process and policy changes.
• Reporting and Documentation:
  • Prepare and present regular reports on process performance, policy compliance, and internal control assessments to senior management.
  • Maintain accurate records of policies, procedures, and control documentation to ensure traceability and accountability.

Functional/Technical Competencies:

• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and experience with process mapping tools or ERP systems (e.g., SAP) is a plus.
• Understanding of regulatory requirements, industry standards, and best practices related to internal controls and process management.
• Must have Business Process Re-engineering experience in Retail, Pharma Manufacturing, and/or FMCG sectors.
• Prefer hands-on process optimization experience in relevant Business Units / functions.
• Implementation of Automation / RPA techniques.

Educational Qualification:

• Bachelor’s degree in business administration, Finance, Accounting, or a related field.
• Relevant certifications (e.g., CPA, CIA, CISA, Six Sigma Green/Black belt) are a plus.

Why Join GMG?

At GMG, we're dedicated to nurturing a vibrant, inclusive, and engaging work environment that promotes growth, innovation, and well-being. Join us in our mission to inspire victories that make the world better – for our team, our consumers, and our communities.

If you're seeking a challenging role where you can make a significant impact, we'd love to hear from you. Apply today to become a part of our journey.

What we offer:

• An opportunity to become part of diverse teams with international exposure
• Comprehensive family medical insurance
• Family residency sponsorship and flight allowances
• Up to 30% discount in our premium retail sports brand stores
• Up to 20% discount in our pharmacy chain

• Analyze current business processes to identify areas for improvement.
• Collaborate with stakeholders to understand workflows and assess feasibility.
• Create automation solutions to address inefficiencies.
• Develop workflows and scripts using RPA tools.
• Test and validate automation workflows.
• Deploy automation solutions and monitor performance.

• Over 5 years of relevant automation experience, including at least 3 years in banking processes.
• Understanding of banking business areas.
• Experience with RPA and BPM tools like UiPath, Blue Prism, IBM BPM, Ultimus, etc.
• Development experience in application creation.
• Thorough understanding of SDLC and project lifecycle management.
• Experience working in agile environments.
• Ability to meet tight deadlines.
• Bachelor's degree in Electronic and Communication Engineering or related field.
• Bilingual in English and Arabic preferred for effective communication.

You will play a crucial role in developing and documenting Standard Operating Procedures (SOPs) to enhance operational efficiency. Your collaboration with senior consultants and partners will involve creating structured, effective, and comprehensive process documentation.

• Conduct interviews and workshops with stakeholders to gather relevant data for documentation.
• Document business processes, workflows, and SOPs with a high level of accuracy and detail.
• Identify process gaps and recommend improvements for operational effectiveness.
• Draft and develop financial and operational policies in collaboration with senior consultants and partners.
• Create flowcharts, process maps, and other visual aids to support SOPs and policy frameworks.
• Maintain and update the repository of SOPs and policies, ensuring easy accessibility.

• 5+ years of experience in SOP writing, process documentation, or a similar role.
• Strong understanding of internal audit processes, risk management, and control frameworks.
• Demonstrated experience in drafting financial and operational policies.
• Proficiency in tools such as MS Word, Excel, and process-mapping software (e.g., Visio or Lucidchart).
• Exceptional attention to detail, organizational, and analytical skills.
• Prior experience in industries such as construction, real estate, manufacturing, or automobiles is highly desirable.
• A structured thinker with excellent writing and communication skills.
• Proven ability to handle multiple tasks and meet deadlines effectively.
• A sample SOP or policy document you've created previously (to be shared during the application process).