96 Process Improvements jobs in the United Arab Emirates

In DP World's Commercial Department, our Business Process Improvement (BPI) team are the internal innovators . We don't just follow procedures; we redesign them to be smarter, faster, and more customer centric. This is your chance to work at the heart of a global logistics leader. You'll solve real-world puzzles: How do we make quoting for a mega-container ship faster? How do we streamline contracts for our partners? How do we use data to predict customer needs? If you're a problem-solver who sees inefficiency as an opportunity, you belong here.

Your Mission:

As a BPI Graduate, you will be the analytical engine for the Commercial team. You'll work alongside commercial leaders to diagnose problems, design solutions, and implement changes that directly impact our bottom line and customer satisfaction.

• Be a Detective: Use root cause analysis to uncover why a process is broken and data to prove your case.
• Map the Future: Visualize current workflows and design the improved, future-state processes that will become our new global standard.
• Become a Tech-Savvy Innovator: Learn and apply Lean and Six Sigma methodologies to eliminate waste and automate manual tasks.
• Influence Decision-Makers: Prepare and deliver compelling presentations to stakeholders, persuading them to back your ideas for change.
• Build the Rulebook: Help draft and update the official policies and procedures that guide our global commercial teams.
• Drive Projects: Support (and eventually lead) small projects from idea to implementation, seeing your improvements go live.

• A degree in Business Administration, Commerce, Operations Management, Quality , or a related field.
• A problem-obsessed mindset – you can't leave a puzzle unsolved.
• Analytical superpowers – you love turning data into compelling stories.
• Communication skills to simplify complex ideas and influence others.
• A passion for commercial success and understanding what makes customers tick.
• No prior professional experience needed – we'll teach you the methodologies. Your fresh perspective is your advantage.

High Impact: Your projects will directly affect multi-million-dirhams contracts and global customer experiences.

Fast-Paced Learning: Get certified in Lean/Six Sigma and master tools like PowerPoint and data visualization.

Executive Exposure: Present your ideas to senior leaders and see them implemented across the company.

Career Springboard: This role is your direct path to careers in Commercial Management, Operations Leadership, Project Management, or Consulting within a Fortune 500 company.

• 12 Months of In-Depth Training: Engage in a well-rounded program that rotates you through different roles within DP World's UAE operations, developing a wide range of skills within a structured timeframe.
• Quarterly Presentations: Regular opportunities to present learning progress, insights, and ideas to hone communication skills.
• Mentorship: Each trainee is assigned a mentor; meet monthly for 1 hour. Sessions are confidential between Mentor-Mentee and the Emiratisation Team.
• Development: Access advanced training, workshops, and programs to stay at the forefront of industry knowledge.
• Professional Networking: Build connections with fellow graduates to support your career at DP World.

If you're ready to start a career where you can make your mark on a global scale, we want to hear from you.

• Entry level

• Full-time

• Customer Service and Administrative
• Industries: Transportation, Logistics, Supply Chain and Storage

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Job Summary

The ideal candidate will create and maintain an efficient system to support business needs. They should be comfortable multitasking and working cross-functionally.

Key Responsibilities:

• Establish business standards for accuracy, productivity, and reliability.
• Manage daily business functions.
• Prepare annual performance reviews and reevaluate processes.
• Ensure regulatory compliance and legal rules are followed.
• Coordinate with multiple groups within the organization.

Requirements:

• 7+ years of experience in a similar role.
• Proficiency with Microsoft Office.
• Strong organizational and communication skills.
• Ability to multitask effectively.
• Comfortable collaborating with various teams.

Industry Focus:

• Engineering Services.
• Equipment Rental Services.
• Oil and Gas.

We are seeking an experienced Business Process Improvement Specialist to join our team. The ideal candidate will have a strong analytical mindset and excellent communication skills.

• Analyze business processes to identify areas for improvement or automation.
• Document procedures and present new designs to stakeholders.
• Monitor, measure, and provide feedback on process performance.
• Raise efficiency and productivity while ensuring compliance with organizational policies.
• Support strategy management and Balanced Scorecard across departments.
• Collaborate with departments to develop strategy maps, objectives, KPIs, targets, and initiatives.

• Bachelor's degree in a related field such as Business Administration, Management, or Operations Research.
• At least 3 years of experience in business process improvement or a related field.
• Excellent analytical, problem-solving, and communication skills.
• Ability to work collaboratively across departments and with stakeholders at all levels.

Maximise your potential in this forward-thinking operations role where you'll drive process improvement and innovation. Collaborate with a dynamic team to streamline operations, identify areas for growth and develop data-driven solutions that enhance productivity.

• Support Operational Excellence: Contribute to the smooth running of daily operations within our shipping department, ensuring seamless processes and efficient workflows.
• Leverage Your Skills: Gain practical experience in a fast-paced environment, developing valuable skills and expertise that will set you apart in your career.
• Collaborate with Professionals: Work alongside committed, talented and driven professionals who share a passion for excellence in the industry.

We value innovation, collaboration and personal growth. As an operations transformation specialist, you'll play a crucial part in driving business success and contributing to Focal's mission of excellence in the industry.

1. Develop New Standards: Create and implement process improvements that enhance operational efficiency and effectiveness.
2. Enhance Team Performance: Support your colleagues in achieving their goals, fostering a culture of collaboration and mutual support.
3. Pursue Continuous Learning: Stay up-to-date with industry trends and best practices, applying new knowledge and skills to drive business growth.

Business Process Improvement Specialist

We are seeking a Business Process Improvement Specialist to join our team in Dubai. The ideal candidate will be responsible for analyzing business processes and identifying areas for improvement.

As a business process evaluator, you will play a pivotal role in identifying areas of improvement and developing solutions to enhance our organization's performance.

• Evaluate business processes to identify opportunities for enhancement
• Anticipate requirements and develop strategic solutions
• Collaborate with cross-functional teams to implement process improvements

You will work closely with senior managers to ensure the successful completion of analytical, building, testing, and deployment tasks related to product implementations.

• 5+ years of experience in business analysis under IT management
• Exceptional analytical and conceptual thinking skills
• Ability to influence stakeholders and work collaboratively to determine acceptable solutions
• Advanced technical skills and experience managing web and mobile apps projects

Who we are:

GMG is a global well-being company retailing, distributing, and manufacturing a portfolio of leading international and home-grown brands across sport, everyday goods, health and beauty, properties, and logistics sectors. Under the ownership and management of the Baker family for over 45 years, GMG is a valued partner of choice for the world's most successful and respected brands in the well-being sector. Working across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands across 12 countries. These include notable home-grown brands such as Sun & Sand Sports, Dropkick, Supercare Pharmacy, Farm Fresh, Klassic, and international brands like Nike, Columbia, Converse, Timberland, Vans, Mama Sita's, and McCain.

What you'll be doing:

The BPI Assistant Manager for Process, Policies, and Internal Controls will be instrumental in supporting the design, implementation, and monitoring of efficient processes, policies, and internal controls throughout the organization. The ideal candidate will possess strong expertise in process optimization, compliance, and risk management, with a proven ability to collaborate effectively across business units within GMG. This role requires a highly motivated individual and a change leader who is passionate about driving digital transformation and enhancing operational efficiency while ensuring policy compliance and mitigating risks.

Core Responsibilities:

1. Process Improvement and Optimization:
   • Assist in identifying, evaluating, and implementing process improvements to increase efficiency, reduce costs, and enhance service quality.
   • Collaborate with cross-functional teams to map and streamline workflows, ensuring optimal use of resources and compliance with internal standards.
   • Conduct process assessments and audits to identify areas for improvement and recommend solutions to enhance productivity and mitigate risks.
2. Policy Development and Implementation:
   • Assist in drafting, reviewing, and updating company policies and procedures to ensure compliance with regulatory requirements, industry standards, and organizational goals.
   • Ensure that policies are consistently applied across departments, and support teams in understanding and adhering to company policies.
   • Provide guidance to departments regarding policy interpretation and implementation.
3. Internal Controls:
   • Support the design, implementation, and maintenance of internal control frameworks to safeguard company assets, ensure financial integrity, and prevent fraud or errors.
   • Conduct regular assessments of internal controls, identifying weaknesses or gaps, and work with relevant teams to develop corrective action plans.
   • Monitor compliance with established internal controls and provide recommendations for improvements as needed.
4. Audit and Risk Support:
   • Assist in coordinating internal audits to ensure compliance with financial, operational, and regulatory standards.
   • Help prepare audit documentation and respond to audit inquiries in a timely manner.
   • Monitor and report on audit findings and assist with the implementation of corrective actions.
5. Training and Awareness:
   • Conduct training sessions for staff on process improvements, policies, and internal controls to promote a culture of compliance and efficiency.
   • Provide ongoing support and clarification to departments regarding process and policy changes.
6. Reporting and Documentation:
   • Prepare and present regular reports on process performance, policy compliance, and internal control assessments to senior management.
   • Maintain accurate records of policies, procedures, and control documentation to ensure traceability and accountability.

Functional/Technical Competencies:

• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and experience with process mapping tools or ERP systems (e.g., SAP) is a plus.
• Understanding of regulatory requirements, industry standards, and best practices related to internal controls and process management.
• Must have Business Process Re-engineering experience in Retail, Pharma Manufacturing, and/or FMCG sectors.
• Prefer hands-on process optimization experience in relevant Business Units / functions.
• Implementation of Automation / RPA techniques.

Educational Qualification:

• Bachelor’s degree in business administration, Finance, Accounting, or a related field.
• Relevant certifications (e.g., CPA, CIA, CISA, Six Sigma Green/Black belt) are a plus.

Why Join GMG?

At GMG, we're dedicated to nurturing a vibrant, inclusive, and engaging work environment that promotes growth, innovation, and well-being. Join us in our mission to inspire victories that make the world better – for our team, our consumers, and our communities.

If you're seeking a challenging role where you can make a significant impact, we'd love to hear from you. Apply today to become a part of our journey.

What we offer:

• An opportunity to become part of diverse teams with international exposure
• Comprehensive family medical insurance
• Family residency sponsorship and flight allowances
• Up to 30% discount in our premium retail sports brand stores
• Up to 20% discount in our pharmacy chain

Job Purpose
dnata Travel Group represents the travel division of dnata one of the worlds largest air and travel services providers Consisting of more than20 leading international travel brands we are proud to serve our global customer base as a leading award-winning travel services provider.

As
Manager Business Process Improvement
, you will lead strategic initiatives that enhance operational efficiency, streamline business processes, and drive performance excellence. You will provide leadership in optimizing workflows, and implementing best practices, ensuring the business operates at peak efficiency, whilst having a data-driven approach, strong cross functional collaboration, and the ability to influence change at all levels of the organization. This is a full-time role and is based in our Dubai office.

In This Role, You Will

• Assess and redesign business processes to eliminate inefficiencies and improve scalability.
• Define and track key performance indicators (KPIs) to measure operational success using Business Intelligence and Data Analytics.
• Develop frameworks and governance models to ensure consistent execution of current and future operational strategies.
• Contribute to effective budgeting and collaborate with Workforce Management and Global Operations teams to optimize operational effectiveness initiatives.
• Oversee the implementation of new processes, tools, and systems that enhance efficiency.
• Manage process improvement and automation projects across multiple functions.
• Provide guidance and training to operational teams to enhance capabilities in process optimization.
• Act as a strategic advisor to senior leadership on operational improvements and process optimization.
• Lead cross-functional teams in designing and executing large-scale transformation initiatives and champion a culture of continuous improvement, operational agility, and innovation.
• Benchmark and include best industry practices and influence key stakeholders to understand and adopt best practices, digital solutions, and automation.
• Lead and motivate a team ensuring efficient implementation of business strategies. Develop staff through performance management setting clear objectives to achieve optimal performance. Conduct regular reviews of monthly KPI performance reports to ensure all staff are performance managed to the appropriate levels.
• Monitor and analyse operational performance, ensuring sustained improvements and business impact.
• Deliver executive-level reports and insights on operational effectiveness and key initiatives.

Qualification

To be considered for the role, you must meet the below requirements:

• Bachelor's degree or Honours in business, operations, IT or a related field.
• Minimum 10+ Years of experience in operations, process improvement, or business transformation.
• Experience in fast-paced, complex environments, preferably in manufacturing, planning, FMCG, retail, or financial services.
• Proven record in driving efficiency, cost reduction, and large-scale transformation.
• Strong background in data analytics, automation, performance monitoring and data-driven decision-making to improve efficiency.
• Ability to influence senior stakeholders and cross-functional teams.
• Experienced Project Manager with process optimization expertise in Lean, Six Sigma, and automation.
• Strategic thinking in aligning operational strategies with business goals.
• Ability to leverage digital tools for operational excellence.

You Will Have An Edge, If You Have

• 5+ years in a leadership role, fostering a culture of continuous improvement.
• Risk & Compliance awareness ensuring adherence to safety and regulatory standards.

At dnata part of Emirates Group were committed to providing our employees with opportunities to grow and develop in their careers So if youre looking for a challenging and rewarding opportunity apply today and join our team.

Recruitment Process and Timeline
dnata part of Emirates Group is an international organisation with employees from over 170 nationalities we encourage applications from across the globe Your application journey begins by applying via our Careers website Please ensure your CV is up to date for our talent acquisition team to review your profile If you meet the criteria of the role you will then be invited to complete a HireVue video interview to share more about your experience and your career aspirations If you are shortlisted you will then be invited to interview with our hiring managers If you are successful your recruiter will reach out to you with an offer and then our Onboarding team will ensure a smooth transition to your new role

Salary & benefits

Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. Find out what it's like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website -

Dubai, United Arab Emirates | Posted on 09/16/2025

The Business Process Intern will collaborate closely with Sharaf DG business teams to understand, document, and enhance critical business processes. This role involves conducting information-gathering interviews, asking insightful questions for clarity, and developing polished documentation and workflow diagrams using industry-standard tools.

1. Collaborate with business teams and Subject Matter Experts (SMEs) to understand current business processes through direct interactions and thorough discussions. Exhibit strong analytical skills with the ability to ask thoughtful questions and synthesize complex workflows into clear, comprehensive documentation.
2. Document Standard Operating Procedures (SOPs), workflows, and policies clearly, concisely, and comprehensively using Microsoft Visio, Word, Excel, and PowerPoint, ensuring accuracy and clarity.
3. Analyze processes and identify areas for optimization, improvement, and automation opportunities.
4. Collaborate with the business team for ongoing process reviews and iterative documentation updates
5. Support process improvement initiatives, including data collection, research, and reporting on process performance metrics.

• Experience 6 to 12 months of relevant experience documenting business processes and policies is required. Prior exposure to business process mapping, documentation, or analytics (via coursework, internships, or projects) is essential. Please do not apply without this experience.
• Educational Qualification: Pursuing or recently graduated with a degree in Business Administration, Management, Information Systems, Engineering, Finance or related fields.
• Professional Certifications: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and process mapping tools such as Microsoft Visio.
• Skills & Abilities: Fluent in spoken and written English with strong communication, writing, and presentation skills.
• Strong analytical skills with an ability to ask thoughtful questions and synthesize complex workflows into clear documentation.
• Familiarity with process improvement methodologies (Lean, Six Sigma, Kaizen) is an advantage.
• Note: 3 months internship and extendable based on requirements.
• Mandatory: on Relative visa sponsorship only.