What Jobs are available for Process Management in the United Arab Emirates?

Posted On 30 Oct, 2024

Type: Permanent

Job Category: EOE - Enterprise Process Quality Management

Job Purpose:

• Develop, maintain, and update Standard Operating Procedures (SOPs) to ensure operational consistency, regulatory compliance, and adherence to industry best practices.
• Write clear, concise SOPs covering the end-to-end processes spanning across departments and touchpoints which are in line with the organizational process heat maps.
• Document processes, guidelines, and instructions to guide SIB staff in performing their tasks accurately and efficiently.
• Support the Staff by providing clarity, consistency, and adherence to established procedures through the documented SOPs, fostering a culture of compliance and efficiency.
• Maintain an organized and up-to-date repository of SOPs, process maps, and related quality documentation, including version control.

Key Accountabilities:

• Develop new SOPs and update existing SOPs to ensure compliance with quality standards, regulations, and best practices.
• Collaborate with subject matter experts (SMEs) from various departments to gather information and understand existing processes.
• Ensure SOPs are aligned with organizational goals and objectives.
• Write clear, detailed SOPs covering the end-to-end processes spanning across departments and touchpoints which are in line with the organizational processes.
• Maintain an organized and up-to-date repository of SOPs and related quality documentation.
• Ensure proper version control, document-naming conventions, and access controls are in place.
• Ensure ease of access and availability of SOPs for relevant Users.
• Ensure consistency, clarity, and accuracy in all SOPs.
• Conduct thorough research to understand local regulatory frameworks, banking operations, effective risk controls and mitigation, compliance requirements, and industry best practices; for inclusion in the SOPs wherever relevant and required.
• Follow the established quality assurance process to review and validate SOPs for accuracy, completeness, standardization, and clarity. Required signoff must be obtained from all stakeholders prior to release of SOPs.

Qualifications, Experiences & Technical Skills:

Minimum Qualifications: Bachelors Degree/ Certification in quality management systems (e.g. ISO 9001, Six Sigma, Lean) is preferred.

Years of experience: 6-10 Years, with experience in banking operations, process improvement, SOP / Document writing.

Language Skills: Strong on both oral and written Arabic & English.

Computer/ System / Software Skills: MS Office Applications (Excel/ Word/ PowerPoint/ Project/ Visio).

We are looking for an organized and proactive Operations Management Coordinator to manage daily office operations, support the COO, and coordinate cross-department tasks.

1. Manage the COO’s calendar, meetings, travel, and records.
2. Prepare and distribute reports, presentations, and documents with departments.
3. Organize and maintain files for correspondence, project documents, and financials.
4. Act as the primary point of contact for external stakeholders (consultants, contractors, vendors, authorities).
5. Track and organize project documents (tenders, contracts, schedules, etc.) to ensure they are up-to-date and accessible.
6. Handle confidential information with discretion.

1. 3+ years of experience in Document Control, Executive Assistant, or Coordinator roles in construction.
2. Proficient in Microsoft Office Suite and construction management software.
3. Strong organizational, time-management, and communication skills.
4. Detail-oriented, proactive, and able to work independently.

Deluxe Holiday Homes is Dubai's leading vacation rental management firm, boasting a comprehensive suite of services that spans across vacation rentals, property management, real estate brokerage, and more. With a commitment to innovation, professionalism, and excellence, we manage over 680+ properties and employ a dedicated team of over 240+ professionals.

About the Role:
As a Maintenance Coordinator you will play a pivotal role in ensuring the smooth functioning of the maintenance department by overseeing various tasks including procurement, scheduling, coordination with third-party contractors, and maintaining records.

Responsibilities:

• Coordinate with the procurement department to order necessary maintenance materials and supplies.

• Maintain accurate records of inventory levels and ensure timely reordering to avoid shortages.

• Receive, inspect, and organize incoming materials and supplies.

• Ensure that materials are stored safely and efficiently, complying with company standards and regulations.

• Arrange work or shift schedules for the maintenance team to ensure coverage and optimal performance.

• Monitor the progress of maintenance tasks and adjust schedules as needed to meet operational demands.

• Coordinate with other departments to prioritize maintenance tasks and minimize downtime.

• Communicate effectively with the maintenance team, procurement department, and other stakeholders to ensure smooth operations.

• Prepare and submit regular reports on maintenance activities, material usage, financial reports and team performance.

• Address any issues or concerns promptly and escalate to the Maintenance Manager when necessary.

• Ensure that all maintenance activities comply with company policies, industry standards, and regulatory requirements.

• Maintain accurate and up-to-date maintenance records, including work orders, equipment logs, and inventory lists.

• Assist in the preparation of the maintenance budget and monitor expenses to stay within budgetary constraints.

• Support the Maintenance Manager in various administrative tasks as needed.

• Coordinating security passes for building access

• Liaising with third-party contractors as necessary

• Capturing before-and-after pictures of completed tasks.

Benefits

• Competitive salary Package;

• Medical Insurance Plan;

• Air Ticket Allowance;

• Comprehensive training and support;

• A dynamic and supportive working environment;

• A great working environment;

Who we are:

GMG is a global well-being company retailing, distributing, and manufacturing a portfolio of leading international and home-grown brands across sport, everyday goods, health and beauty, properties, and logistics sectors. Under the ownership and management of the Baker family for over 45 years, GMG is a valued partner of choice for the world's most successful and respected brands in the well-being sector. Working across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands across 12 countries. These include notable home-grown brands such as Sun & Sand Sports, Dropkick, Supercare Pharmacy, Farm Fresh, Klassic, and international brands like Nike, Columbia, Converse, Timberland, Vans, Mama Sita's, and McCain.

What you'll be doing:

The BPI Assistant Manager for Process, Policies, and Internal Controls will be instrumental in supporting the design, implementation, and monitoring of efficient processes, policies, and internal controls throughout the organization. The ideal candidate will possess strong expertise in process optimization, compliance, and risk management, with a proven ability to collaborate effectively across business units within GMG. This role requires a highly motivated individual and a change leader who is passionate about driving digital transformation and enhancing operational efficiency while ensuring policy compliance and mitigating risks.

Core Responsibilities:

1. Process Improvement and Optimization:
   • Assist in identifying, evaluating, and implementing process improvements to increase efficiency, reduce costs, and enhance service quality.
   • Collaborate with cross-functional teams to map and streamline workflows, ensuring optimal use of resources and compliance with internal standards.
   • Conduct process assessments and audits to identify areas for improvement and recommend solutions to enhance productivity and mitigate risks.
2. Policy Development and Implementation:
   • Assist in drafting, reviewing, and updating company policies and procedures to ensure compliance with regulatory requirements, industry standards, and organizational goals.
   • Ensure that policies are consistently applied across departments, and support teams in understanding and adhering to company policies.
   • Provide guidance to departments regarding policy interpretation and implementation.
3. Internal Controls:
   • Support the design, implementation, and maintenance of internal control frameworks to safeguard company assets, ensure financial integrity, and prevent fraud or errors.
   • Conduct regular assessments of internal controls, identifying weaknesses or gaps, and work with relevant teams to develop corrective action plans.
   • Monitor compliance with established internal controls and provide recommendations for improvements as needed.
4. Audit and Risk Support:
   • Assist in coordinating internal audits to ensure compliance with financial, operational, and regulatory standards.
   • Help prepare audit documentation and respond to audit inquiries in a timely manner.
   • Monitor and report on audit findings and assist with the implementation of corrective actions.
5. Training and Awareness:
   • Conduct training sessions for staff on process improvements, policies, and internal controls to promote a culture of compliance and efficiency.
   • Provide ongoing support and clarification to departments regarding process and policy changes.
6. Reporting and Documentation:
   • Prepare and present regular reports on process performance, policy compliance, and internal control assessments to senior management.
   • Maintain accurate records of policies, procedures, and control documentation to ensure traceability and accountability.

Functional/Technical Competencies:

• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and experience with process mapping tools or ERP systems (e.g., SAP) is a plus.
• Understanding of regulatory requirements, industry standards, and best practices related to internal controls and process management.
• Must have Business Process Re-engineering experience in Retail, Pharma Manufacturing, and/or FMCG sectors.
• Prefer hands-on process optimization experience in relevant Business Units / functions.
• Implementation of Automation / RPA techniques.

Educational Qualification:

• Bachelor’s degree in business administration, Finance, Accounting, or a related field.
• Relevant certifications (e.g., CPA, CIA, CISA, Six Sigma Green/Black belt) are a plus.

Why Join GMG?

At GMG, we're dedicated to nurturing a vibrant, inclusive, and engaging work environment that promotes growth, innovation, and well-being. Join us in our mission to inspire victories that make the world better – for our team, our consumers, and our communities.

If you're seeking a challenging role where you can make a significant impact, we'd love to hear from you. Apply today to become a part of our journey.

What we offer:

• An opportunity to become part of diverse teams with international exposure
• Comprehensive family medical insurance
• Family residency sponsorship and flight allowances
• Up to 30% discount in our premium retail sports brand stores
• Up to 20% discount in our pharmacy chain

Dubai, United Arab Emirates | Posted on 09/16/2025

The Business Process Intern will collaborate closely with Sharaf DG business teams to understand, document, and enhance critical business processes. This role involves conducting information-gathering interviews, asking insightful questions for clarity, and developing polished documentation and workflow diagrams using industry-standard tools.

1. Collaborate with business teams and Subject Matter Experts (SMEs) to understand current business processes through direct interactions and thorough discussions. Exhibit strong analytical skills with the ability to ask thoughtful questions and synthesize complex workflows into clear, comprehensive documentation.
2. Document Standard Operating Procedures (SOPs), workflows, and policies clearly, concisely, and comprehensively using Microsoft Visio, Word, Excel, and PowerPoint, ensuring accuracy and clarity.
3. Analyze processes and identify areas for optimization, improvement, and automation opportunities.
4. Collaborate with the business team for ongoing process reviews and iterative documentation updates
5. Support process improvement initiatives, including data collection, research, and reporting on process performance metrics.

• Experience 6 to 12 months of relevant experience documenting business processes and policies is required. Prior exposure to business process mapping, documentation, or analytics (via coursework, internships, or projects) is essential. Please do not apply without this experience.
• Educational Qualification: Pursuing or recently graduated with a degree in Business Administration, Management, Information Systems, Engineering, Finance or related fields.
• Professional Certifications: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and process mapping tools such as Microsoft Visio.
• Skills & Abilities: Fluent in spoken and written English with strong communication, writing, and presentation skills.
• Strong analytical skills with an ability to ask thoughtful questions and synthesize complex workflows into clear documentation.
• Familiarity with process improvement methodologies (Lean, Six Sigma, Kaizen) is an advantage.
• Note: 3 months internship and extendable based on requirements.
• Mandatory: on Relative visa sponsorship only.

Overview

Keysight is on the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do.

Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.

The Business Process Sr Rep provides broad office support across Marketing and HR functions, assisting with logistics, event coordination, and documentation management. This role ensures smooth operations by supporting local teams and maintaining compliance with internal processes and external regulations.

Business Process and Operations

• Lead and implement strategic business workflows across departments, analyzing and resolving process issues to meet operational goals.
• Deliver research and recommendations to management, ensuring alignment with business objectives and compliance standards.
• Manage internal non-technical projects from planning to execution, including reporting and issue resolution.
• Provide sales analysis (forecasting, funnel tracking, order deviations) and collaborate with Sales, Channel, Order Management, and Verticals to support business functions.

Workplace Solutions

• Act as Facility Manager site lead, coordinating with vendors and internal teams.
• Oversee financial controls including budgeting, invoicing, and forecasting.
• Manage physical assets and ensure health and safety compliance across the site.

Legal and Local Compliance

• Liaise with licensing authorities and coordinate with internal/external contacts.
• Support accounts payable and supplier communications to ensure timely payments.
• Handle sourcing by maintaining vendor directories and procuring office supplies.
• Manage employee and visitor access systems, parking permissions, and pre-orientation for new or relocating staff.

Trade & Logistics

• Serve as GTL representative and GTM NC shipper for UAE shipments, managing documentation and logistics coordination.
• Support local logistics operations and escalate issues or violations.
• Advise on carrier selection and manage freight fleet negotiations.
• Oversee customs compliance: apply import codes, design procedures, support global customs teams, and act as point of contact for inquiries.
• Conduct external audits, validate customs documentation, and manage ATA Carnets and export declarations.
• Asset and Demo Management responsibilities included.

• Bachelor’s or Master’s Degree or equivalent experience
• Typically 4-5 years relevant experience
• Excellent communication and interpersonal skills
• Open-minded, self-motivated, willing to help others
• Multi-tasking skill with attention to detail
• Ability to work well in a team and independently
• Flexibility to adjust work schedule to accommodate evening calls as needed
• Easily adapt to change and can cope with uncertainty

Careers Privacy Statement. Keysight is an Equal Opportunity Employer.

Role: Business Process Automation Technical Consultant

Job Location: Dubai (Onsite)

Type: Contract

Duration: 4+ Months (Extendable)

• Experience in designing and developing automations on SAP Build Process Automation
• Previous experience in designing and building automation for the below modules will be an added advantage Order to Cash/ Procure to Pay/ Project Systems/ Retail
• Prior experience in working with Flexible workflow will be an added advantage
• ABAP development skills will be an added advantage.
• Develop and maintain automation on SAP BPA
• Closely work with functional module leads / consultants and customer to gather requirements
• Drive discussion with customers , and propose workflow related solutions
• Create functional specs and conduct functional unit testing
• Closely work with the development team to design and develop custom workflows

Overview

A leading organisation is undergoing a major transformation, including an ERP transformation. To support this journey, the IT organisation has defined a new Target Operating Model and is building leadership capability to strengthen governance, process discipline, and business alignment.

• Lead business partnership for the business, ensuring technology initiatives align with business priorities.
• Drive process excellence to standardise, optimise, and embed best practices.
• Govern demand intake, business case prioritisation, and SAP change/configuration management to ensure structured decision making.
• Champion continuous improvement, leveraging methodologies such as Lean Six Sigma to eliminate inefficiencies and drive innovation.
• Manage senior stakeholder engagement ensuring clear communication, alignment, and escalation management.
• Lead and develop teams across business partnership and process excellence, building a culture of delivery, collaboration and improvement.

• Bachelor's degree in Business, Engineering, or related field (MBA preferred).
• Proven senior leadership experience (12 - 15 years) in process excellence, business transformation, or business partnership roles.
• At least 5 years working in an SAP environment (finance, retail, or O2C processes); SAP Signavio experience highly desirable.
• Strong track record in governing demand, portfolio prioritisation, and process redesign within complex organisations.
• Skilled in process improvement methodologies (Lean, Six Sigma, or similar) with a record of delivering measurable outcomes.
• Exceptional stakeholder management and influencing skills, with experience engaging 30-40 senior executives at C-suite/board level.
• Experienced people leader with the ability to build and mentor high-performing teams.

Overview

A leading organisation is undergoing a major transformation, including an ERP transformation. To support this journey, the IT organisation has defined a new Target Operating Model and is building leadership capability to strengthen governance, process discipline, and business alignment.

• Lead business partnership for the business, ensuring technology initiatives align with business priorities.
• Drive process excellence to standardise, optimise, and embed best practices.
• Govern demand intake, business case prioritisation, and SAP change/configuration management to ensure structured decision making.
• Champion continuous improvement, leveraging methodologies such as Lean Six Sigma to eliminate inefficiencies and drive innovation.
• Manage senior stakeholder engagement ensuring clear communication, alignment, and escalation management.
• Lead and develop teams across business partnership and process excellence, building a culture of delivery, collaboration and improvement.

• Bachelor's degree in Business, Engineering, or related field (MBA preferred).
• Proven senior leadership experience (12 - 15 years) in process excellence, business transformation, or business partnership roles.
• At least 5 years working in an SAP environment (finance, retail, or O2C processes); SAP Signavio experience highly desirable.
• Strong track record in governing demand, portfolio prioritisation, and process redesign within complex organisations.
• Skilled in process improvement methodologies (Lean, Six Sigma, or similar) with a record of delivering measurable outcomes.
• Exceptional stakeholder management and influencing skills, with experience engaging 30-40 senior executives at C-suite/board level.
• Experienced people leader with the ability to build and mentor high-performing teams.