159 Process Manager jobs in the United Arab Emirates

Business Process Manager

Dubai, Dubai beBeeLeadership

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Job Description

Operations Director

The Operations Director plays a crucial role in driving operational excellence within an organization.

This position oversees and refines business processes, manages resources, and ensures optimal productivity.

The Operations Director works closely with various departments to streamline operations and foster an environment of efficiency and collaboration.

They are instrumental in developing strategies to optimize both human and material resources to maximize company performance.

A deep understanding of operational functions and a strategic mindset are essential to effectively implement policies and procedures.

Strong leadership skills are required, as the Operations Director will often lead cross-functional teams and projects to achieve organizational goals.

Key Responsibilities:
  • Develop and implement efficient operational processes tailored to company objectives.
  • Coordinate with departmental heads to align operations with strategic business goals.
  • Analyze business processes to identify and execute areas for improvement.
  • Ensure that all operations comply with industry standards and government regulations.
  • Oversee resource management including staffing, budgets, and logistical coordination.
  • Monitor and evaluate daily operations to ensure smooth and effective workflows.
  • Lead cross-functional teams to drive improvements and innovations in business processes.
  • Develop contingency plans to handle unexpected operational challenges efficiently.
  • Maintain and update operational policies to drive efficiency and productivity.
  • Prepare and present reports on operational performance to senior management.
  • Manage relationships with external vendors to streamline supply chain operations.
  • Conduct training sessions to foster workforce development and growth.
Requirements:
  • Bachelor's degree in Business Administration or a related field is required.
  • Proven experience in an operations management role within a similar industry.
  • Strong analytical skills to assess and improve operational processes.
  • Exceptional leadership abilities with a knack for problem-solving and decision-making.
  • Excellent communication skills to liaise effectively with all levels of staff.
  • Proficiency in using analytics software and operational management tools.
  • Ability to multitask and manage multiple projects concurrently under pressure.
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Business Process Manager

Abu Dhabi, Abu Dhabi beBeeOperations

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Key Operations Role

We are seeking a seasoned professional to oversee the operational aspects of our organization, ensuring seamless execution and quality delivery.

As an Operations Manager, you will be responsible for managing qualification testing, pre-production testing, production testing, site testing, and warranty period testing. You will also coordinate with third-party inspection agencies to ensure compliance with all applicable standards and regulations.

You will oversee the production process of technologies purchased by our organization, lead the Sponsor's qualification process for suppliers, technologies, and production lines, and monitor and manage the manufacturing and transportation schedule.

Additionally, you will develop and implement delivery plans, manage storage plans as applicable, and coordinate delivery schedules. You will also ensure Bill of Materials (BOM) materials meet lender requirements and maintain proper traceability.

Furthermore, you will manage finance processes, including LC openings, document reviews, bank coordination, invoice issuance, payment follow-ups, cash flow management, and positivity checks. You will negotiate technical requirements for supply agreements to ensure favorable deals for the organization and its stakeholders.

  • Bachelor's degree in engineering, business administration, or finance, or related field.
  • 6-8 years of experience in contracts and purchasing in a large organization, with at least 2-3 years in a managerial role.
  • Knowledge of financial, legal, and corporate responsibility matters.
  • Exceptional communication and interpersonal skills for consultative work in a corporate environment.
  • Strong research and analytical skills.
  • Ability to prioritize actions and manage diverse teams.
  • Planning and organizing skills.
  • Effective negotiation skills with suppliers.

Location: Abu Dhabi, United Arab Emirates

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EAM PROCESS MANAGER

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Dubai, Dubai Techneplus Americas LLC

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Dubai, United Arab Emirates | Posted on 08/09/2024

Responsibilities:

  1. Evaluate our current Asset Management Processes: Identify bottlenecks, inefficiencies, and areas for improvement.
  2. Develop a comprehensive data-driven re-engineering plan: Outline industry best practices for our specific industry and asset types.
  3. Provide resources and expertise:
  • Experience in Design and Delivering Best industry standard EAM systems.
  • In-depth experience of data, data transformation, process deployment, integrations, system processes, automation, simplification, standardization, asset portfolio, maturity framework & assessment, risk profiling, asset management policies.
  • Support in implementing best practice asset management in the asset portfolio (following ISO55000 Asset management standard), working closely with functional teams across the business to optimize commercial (asset life and value maximization) and technical performance.
  • Define Asset management Master Data categories, asset data quality, and initiatives to improve and sustain its quality.
  • Assist in detailed Asset management processes (level 4 = workflows) for priority process areas that ensure improved asset data quality and control and should be consistent with IHS Architecture.
  • Support in maintaining and ensuring Asset Management activities are undertaken in accordance with local legislation and HSE policies.
  • Develop metrics for measuring the success of Asset management implementation.
  • Work collaboratively with our team: Open communication & collaboration throughout the process and equip our team with the necessary knowledge & skills to implement the revised processes.
  • Develop overall knowledge of Finance & different Operations of IHS. Excellent understanding and experience of Management Processes, Business Processes, Financial Processes & Support Processes.
  • Drive Process Automatization and efficiency enhancement (Operation Process Mapping, Process Improvement). Being able to translate those processes and business needs.

Qualifications:

  1. Act as SME for Asset Management and adjacent domains.
  2. Expert knowledge in the entire Asset Management Life Cycle.
  3. 10+ years of experience in Operational Process Design and Improvement.
  4. Very good knowledge on EAM adjacent domains such as Warehousing & Supply Chain.
  5. An undergraduate or postgraduate degree in computer science, engineering, business management or a related field, or similar knowledge.
  6. Certification in Process Management such as Six Sigma is a plus.
  7. Overall understanding of IT (Architecture, Development, Infrastructure).
  8. Motivate staff and create a space where they can ask questions and voice their concerns in a transparent fashion.
  9. Develop productive relationships with business leaders across the organization to influence how applications can enable new sources of value.
  10. Cooperation/Teamwork: Works harmoniously with others to get a job done; responds positively to instructions and procedures; able to work well with staff, co-workers, peers and managers; shares critical information with everyone involved in a project; works effectively on projects that cross functional lines; helps to set a tone of cooperation within the work group and across groups; coordinates own work with others; seeks opinions; values working relationships; when appropriate facilitates discussion before decision-making process is complete.
  11. Judgment: Makes sound decisions; bases decisions on fact rather than emotion; analyses problems skilfully; uses logic to reach solutions.
  12. Problem Solving: Anticipates problems; sees how a problem and its solution will affect other units; gathers information before making decisions; weighs alternatives against objectives and arrives at reasonable decisions; adapts well to changing priorities, deadlines and directions; works to eliminate all processes which do not add value; is willing to take action, even under pressure, criticism or tight deadlines; takes informed risks; recognizes and accurately evaluates the signs of a problem; analyzes current procedures for possible improvements; notifies supervisor of problems in a timely manner.
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EAM PROCESS MANAGER

Dubai, Dubai Techneplus Americas LLC

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Job Description

Dubai, United Arab Emirates | Posted on 08/09/2024

Responsibilities:

  • Evaluate our current Asset Management Processes: Identify bottlenecks, inefficiencies, and areas for improvement.
  • Develop a comprehensive data-driven re-engineering plan: Outline industry best practices for our specific industry and asset types.
  • Provide resources and expertise:
  • Experience in Design and Delivering Best industry standard EAM systems.
  • In-depth experience of data, data transformation, process deployment, integrations, system processes, automation, simplification, standardization, asset portfolio, maturity framework & assessment, risk profiling, asset management policies.
  • Support in implementing best practice asset management in the asset portfolio (following ISO55000 Asset management standard), working closely with functional teams across the business to optimize commercial (asset life and value maximization) and technical performance.
  • Define Asset management Master Data categories, asset data quality, and initiatives to improve and sustain its quality.
  • Assist in detailed Asset management processes (level 4 = workflows) for priority process areas that ensure improved asset data quality and control and should be consistent with IHS Architecture.
  • Support in maintaining and ensuring Asset Management activities are undertaken in accordance with local legislation and HSE policies.
  • Develop metrics for measuring the success of Asset management implementation.
  • Work collaboratively with our team: Open communication & collaboration throughout the process and equip our team with the necessary knowledge & skills to implement the revised processes.
  • Develop overall knowledge of Finance & different Operations of IHS. Excellent understanding and experience of Management Processes, Business Processes, Financial Processes & Support Processes.
  • Drive Process Automatization and efficiency enhancement (Operation Process Mapping, Process Improvement). Being able to translate those processes and business needs.
  • Qualifications:

    • Act as SME for Asset Management and adjacent domains.
    • Expert knowledge in the entire Asset Management Life Cycle.
    • 10+ years of experience in Operational Process Design and Improvement.
    • Very good knowledge on EAM adjacent domains such as Warehousing & Supply Chain.
    • An undergraduate or postgraduate degree in computer science, engineering, business management or a related field, or similar knowledge.
    • Certification in Process Management such as Six Sigma is a plus.
    • Overall understanding of IT (Architecture, Development, Infrastructure).
    • Motivate staff and create a space where they can ask questions and voice their concerns in a transparent fashion.
    • Develop productive relationships with business leaders across the organization to influence how applications can enable new sources of value.
    • Cooperation/Teamwork: Works harmoniously with others to get a job done; responds positively to instructions and procedures; able to work well with staff, co-workers, peers and managers; shares critical information with everyone involved in a project; works effectively on projects that cross functional lines; helps to set a tone of cooperation within the work group and across groups; coordinates own work with others; seeks opinions; values working relationships; when appropriate facilitates discussion before decision-making process is complete.
    • Judgment: Makes sound decisions; bases decisions on fact rather than emotion; analyses problems skilfully; uses logic to reach solutions.
    • Problem Solving: Anticipates problems; sees how a problem and its solution will affect other units; gathers information before making decisions; weighs alternatives against objectives and arrives at reasonable decisions; adapts well to changing priorities, deadlines and directions; works to eliminate all processes which do not add value; is willing to take action, even under pressure, criticism or tight deadlines; takes informed risks; recognizes and accurately evaluates the signs of a problem; analyzes current procedures for possible improvements; notifies supervisor of problems in a timely manner.

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    Nominations Process Manager

    Dubai, Dubai beBeeNominations

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    Nominations Process Manager

    At our organization, we are seeking a highly skilled Nominations Process Manager to oversee the end-to-end nominations process.

    This role involves ensuring accuracy, efficiency and transparency throughout the application and evaluation process. The ideal candidate will have experience working with government entities and possess strong organizational skills.

    We are looking for someone who can lead the internal review and shortlisting of candidates, applying eligibility criteria and quality standards to ensure only high-caliber nominees progress.

    The successful candidate will be responsible for supervising the preparation and validation of nominee documentation, managing the nominations database and designing improvements to the nominations workflow.

    In this role, you will also coordinate with outreach and evaluation functions to ensure timely communication and alignment on criteria and timelines.

    You will be responsible for monitoring nomination trends and reporting data to support future cycle planning and nomination outreach strategies.

    The Nominations Process Manager must uphold integrity, confidentiality and fairness in all nomination-related processes.

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    Laundry Process Manager

    Dubai, Dubai beBeeLaundry

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    Job Description:

    We are seeking a skilled Laundry Quality Controller to oversee the entire cleaning process and ensure the highest quality of service.

    The ideal candidate will have experience as a Quality Controller in the laundry industry, with a strong attention to detail and knowledge of garment and fabric care.

    • Inspect garments and fabrics at the point of collection to ensure quality standards.
    • Identify defects, spotting, and stains requiring removal or special attention.

    In addition, the Laundry Quality Controller will be responsible for overseeing the pressing and hand-finishing processes, ensuring perfection in every aspect.

    Key Responsibilities include:

    • Garment Inspection: Inspect garments and fabrics at the point of collection to ensure quality standards.
    • Quality Assurance: Oversee the entire cleaning process to ensure the highest quality of service.
    • Spotting & Stain Removal: Perform thorough inspections to ensure proper stain removal and fabric care.
    • Pressing and Finishing: Inspect the pressing and hand-finishing processes for perfection.
    • Reporting: Maintain records of inspections, rejections, and quality issues for improvement.

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    Compliance and Process Manager

    Dubai, Dubai beBeeCompliance

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    About the Position

    We are looking for a seasoned professional to fill the role of Compliance and Process Manager.

    The ideal candidate will have a strong background in technology and experience in developing processes that ensure operational efficiency and adherence to industry standards.

    This is an exciting opportunity for someone who can bridge the gap between engineering practices and compliance requirements effectively.

    Key Responsibilities:
    1. Process Design and Implementation: Develop, document, and implement standardized processes that enhance operational efficiency and align with industry best practices.
    2. Compliance Oversight: Regularly audit and assess engineering processes to ensure compliance with internal policies, industry standards, and regulatory requirements.
    3. Root Cause Analysis: Investigate non-compliance incidents, identify underlying issues, and develop corrective and preventive actions.
    4. Cross-Functional Collaboration: Work closely with engineering, IT, and operations teams to integrate compliance requirements into daily workflows.
    5. Documentation and Reporting: Maintain comprehensive records of compliance activities, audit findings, and process improvements. Prepare detailed reports for senior management.
    6. Continuous Improvement: Stay up-to-date with technological advancements and regulatory changes to proactively adjust processes and maintain compliance.
    Requirements:
    • Minimum of 3–5 years in a process development or compliance role, preferably within the data center or technology sector.
    Skills and Qualifications:

    Operational efficiency, data center management, auditing, root cause analysis, process development, compliance monitoring, documentation, engineering, cross-functional collaboration, reporting.

    Benefits of Working in this Role:

    This position offers a unique opportunity for career growth and professional development in a dynamic and innovative environment.

    As a key member of our team, you will have the chance to make a significant impact on our operations and contribute to the success of our organization.

    We offer a competitive compensation package and opportunities for professional growth and development.

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    Environmental Sustainability Process Manager

    Dubai, Dubai beBeeSustainability

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    Job Summary

    We are seeking an accomplished Environmental Sustainability Process Manager to lead our plastic recycling initiatives. As a key member of our team, you will be responsible for developing and implementing sustainable manufacturing processes that align with our company's environmental goals.

    Duties and Responsibilities
    1. Lead cross-functional teams to achieve environmental objectives, fostering a collaborative work environment.
    2. Provide team member leadership, direction, and individual development to ensure high-performing teams.
    3. Lead projects to improve processes or systems, driving strategic plans and annual goals.
    4. Maintain a safe, injury-free, and healthy work environment, ensuring compliance with safety protocols and providing access to personal protective equipment.
    5. Develop and maintain effective manufacturing practices, policies, and procedures aligned with organizational guidelines.
    6. Ensure quality systems are in place and maintained to achieve ISO certification.
    7. Develop and implement annual financial and manufacturing plans to meet unit objectives.
    8. Support customer business reviews and lead efforts to initiate changes identified by customers and service improvement teams.
    9. Provide cross-functional support by leading or participating in key organizational projects.
    Requirements
    • Bachelor's Degree in Engineering, Industrial Technology, or Business Management.
    • More than 8 years of leadership experience, with at least 5 years in PP/LD recycling management.
    • Data collection and analysis skills.
    • Strong technical background and problem-solving skills.
    • Safety certification (e.g., NEBOSH) is an added advantage.
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    Process Excellence Manager

    Dubai, Dubai Al Futtaim

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    Job Description

    Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

    By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

    Overview of the role:

    Work in collaboration with brands performance teams, process owners and COE teams to analyse, review, gaps reporting, measure/tracking omnichannel KPIs on end-to-end business process and systems in AFA. A key owner with an automotive business acumen, to ensure all/any system, processes and changes are followed amongst AFA brands as per the standard operational guidelines with due diligence and zero negligence.

    What you will do:

    Business Process
    • Work with power user community and process owners in brands to conduct regular/on-going current end-to-end process reviews as per the “Process Adherence” compliance.
    • Identify, document, and communicate findings on process deviation amongst brands, location, and region to stakeholders.
    • Formulate short and medium process improvements plans and align brands for implementation and reinforcement to optimize customer verbatims collected during NPS/CSV.
    • Review mystery shopping scores and escalate recurring process differences to performance and process owners.
    • Manage the omnichannel touchpoints improvements; ensure business processes are continuously reviewed, modified, and aligned to AFA best practices.
    • Work with central business process teams to update existing and create new business processes in IBM blue work tool.
    • Update end user business tools for eLearning (uPerform) for any/all time training reference on new/enriched changes.
    • Regularly review and update business process SOPs aligned with new/enriched changes in system and AFA frontend processes.
    • Self-train on new system features and enhancements to reinforce new developments for end user productivity improvements.
    • Capture and report performance and quality metrics around processes.
    Digital Product Implementation
    • Participate in system UAT-User Acceptance Testing for the implementation of all new/enhanced changes in C4C and all related systems impacting end user touchpoints in customer journey.
    • Prepare scripts/scenarios as per business user stories to confirm UAT results.
    • Coordinate and work closely with EIT team to deliver/implement a system change and end user execution.
    • SAP C4C, S/4 HANA, e-Commerce, CRM and digital platforms hands-on knowledge to deliver solutions effectively to end users in business.
    C4C User, Authorization, and Service Request Management
    • Review C4C user logins data and report on long-time inactive users.
    • Create change requests after approval from head of omnichannel for any new feature assessment and plan.
    • Review, approve all business authorizations requests for user access and maintain log for monthly audit.
    • Liaise amongst departments for on-time approval of change requests and development work initiation.
    Project and Change Management
    • Contribute to the preparation of Business Requirement Documents (BRD).
    • Conduct impact analysis, assess change readiness.
    • Integrate change management plan in digital product implementation of a new feature or enhancement to the existing one.
    • Align activities with digital product/platform implementation.

    Required Skills to be successful:

    • Good listener.
    • Creating map process using any tools.
    • Automotive background.
    • SAP user.

    About the Team:

    The role will report to the Head of Omni Channel Change Management. You will be working in a dynamic and busy environment wherein you will be dealing directly with different Stakeholders across the organization.

    What equips you for the role:

    • This role is a prominent position and demands 5+ years of functional business process management (BPM) projects/activities and Operational excellence in automotive sales, service & parts.
    • Recognized Certificates in Business Process Management (BPM) methodologies/techniques e.g. Six Sigma, Lean manufacturing, etc.
    • Strong Communication, excellent PowerPoint presentation and storytelling skills with automotive business understanding.
    • Proficiency in Microsoft Office-Word, Excel, Teams, PowerPoint, SAP C4C, S/4Hana.
    • Prior experience in managing the relationship with Sales, service, parts business on customer data for end-to-end processes.
    • Ability to deliver work on-time with a “get things done” approach, go-getter and self-driven.
    • Excellent business writing skills.
    • Deep knowledge of the products and services ranging from automotive sales, service and parts offered to a wide array of customers.
    • Strong analytical skills & problem-solving capabilities.
    • Proven track record in project management and coordination.
    • Detail-oriented and well organized, attentiveness to detail.

    About Al-Futtaim Automotive
    A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
    Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
    We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.
    We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.
    What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.

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    Project Management

    Dubai, Dubai Hybrid Global Technology Solutions

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    Job Description

    Employment: Contractual
    Duration: 3 months (extendable subject to Business requirement)
    Location: On-site, Dubai

    Key Responsibilities:

    • Requirement Gathering (Functional & Technical)
    • Monitor project workstreams against scope & plan.
    • Participate in workshops/brainstorming sessions during approach & planning discussions and provide inputs.
    • Vendor response analysis
    • Documentation of as is to future process
    • Data Analysis
    • Communication and collaboration - Prepare and provide weekly/fortnightly/monthly progress update to program stakeholders including the project team members, covering program plan, key activities completed, upcoming activities, key risks and issues with mitigations and resolutions.
    • Market Analysis – due diligence for specific trend, industry norms and future strategies in coordination with workstream leads.
    • Coordination and collaboratively working with multiple stakeholders
    • Project planning – Including but not limited to project timelines, risk, mitigations, updates to management.
    • Scheduling – Multiple sessions scheduling during program journey including but not limited to various MS teams calls and in-person sessions between teams/stakeholders.
    • Stakeholder communication – Follow up with internal stakeholders on assigned task and take it to closure
    • Meeting co-ordination and leading/driving these sessions end to end.
    • Documentation of activities under program governance
    • Task Management with defined timelines and timely escalation management.
    • Progress Tracking / Risk Management
    • Quality checks
    • Budget Tracking & Management including preparation of cost memos, budgeting sheets tracking/updating and publishing reports.
    • Vendors invoice payments
    • Vendor coordination

    Expected Requirements: 5 – 7 years of experience in Project Management

    Job Type: Contract
    Contract length: 3 months

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