84 Business Process jobs in the United Arab Emirates

Join to apply for the Business Process Improvement & Reengineering Specialist role at Greenfix Property Care

Join to apply for the Business Process Improvement & Reengineering Specialist role at Greenfix Property Care

As a Business Process Improvement & Reengineering Specialist, you will play a crucial role in analyzing and improving our organization's business processes to drive efficiency and enhance overall performance. You will be part of the management team and report to the General Manager. In this role, you will collaborate with various teams across the company, to identify areas for improvement and implement solutions.

Your role as a Business Process Improvement and Reengineering Specialist at will contribute to the company's growth and development by streamlining processes, improving operational efficiency, and driving continuous improvement.

Key Responsibilities

• Interact with all levels of management and conduct and document in-depth analysis of existing business processes to identify inefficiencies and bottlenecks.
• Develop and implement strategies for process improvement, considering both operational and technological solutions.
• Collaborate with cross-functional teams to gather requirements, design new processes, and ensure successful implementation.
• Utilize data analysis tools and techniques to identify trends, patterns, and areas of improvement.
• Monitor and evaluate the effectiveness of process improvement initiatives and make necessary adjustments as needed.
• Provide training and guidance to employees on new processes and best practices.
• Stay up-to-date with industry trends and advancements in business process reengineering methodologies.
  
  

• Bachelor's or Master's degree in Business Administration, Management Information System, or any related field.
• 8-10 years of progressive experience in business analysis, business process reengineering or process improvement roles.
• Demonstrated track record of reengineering business processes and driving adoption across organization/department.
• Strong analytical and problem-solving skills, with the ability to assess complex situations and develop practical solutions.
• Experience of implementing continuous improvement processes.
• Clear understanding of business process streamlining methodologies.
• Proficiency in process mapping and modeling tools.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Knowledge of Lean Six Sigma methodologies and other process improvement frameworks is preferred.
  
  

• Increased efficiency and productivity in business processes.
• Reduction in process cycle time and lead time.
• Improved quality and accuracy of deliverables.
• Enhanced customer satisfaction and experience.
• Cost savings and resource optimization.
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Other
• Industries Household Services

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Ajman, Ajman Emirate, United Arab Emirates 5 months ago

Ajman, Ajman Emirate, United Arab Emirates 8 months ago

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An Operations Executive plays a crucial role in overseeing the day-to-day activities of an organization, ensuring that business operations run smoothly and efficiently.

They are pivotal in coordinating various departments, optimizing processes, and implementing effective strategies to achieve organizational goals.

The Operations Executive serves as a bridge between upper management and employees, helping to align the vision and mission of the company with actual operational practices.

In this dynamic role, they identify areas for improvement, ensure compliance with regulations, and drive productivity enhancements.

• Develop and implement operational strategies to enhance productivity and efficiency.
• Coordinate with departments to align operations with overall business objectives.
• Monitor daily operations and maintain smooth workflow within the organization.
• Analyze data to identify areas for improvement and recommend solutions.
• Ensure compliance with industry regulations and company policies.
• Oversee recruitment, training, and evaluation of operations staff to maintain high performance.
• Collaborate with senior management to develop business development plans and growth strategies.
• Prepare reports on operational performance for senior management.
• Optimize resource allocation to maximize productivity and minimize costs.
• Develop crisis management plans and implement measures to mitigate operational risks.

• Bachelor's degree in Business Administration, Operations Management, or related field.
• Proven experience in an operations management role, preferably in a similar industry.
• Strong analytical skills with data analysis ability.
• Excellent leadership skills with experience managing diverse teams.
• Outstanding communication and interpersonal skills.
• Proficiency in operations management software and Microsoft Office Suite.
• Excellent problem-solving abilities and strategic mindset for business growth.

As a key member of our organization, you will play a vital role in driving business success through comprehensive analysis and documentation. This position involves gathering requirements, conducting gap analyses, and preparing clear, actionable documentation to support solution delivery.

Key Responsibilities:

• Conduct thorough requirement-gathering sessions, interviews, and workshops to ensure accurate understanding of business needs.
• Analyze and document current and future business processes using BPMN methodologies.
• Develop well-structured BRDs, FRDs, use cases, user stories, and acceptance criteria to facilitate effective solution development.
• Design wireframes, mockups, and user flows to visually communicate features and functionality.
• Define MVP scopes and break down epics into manageable backlog items to optimize solution delivery.
• Collaborate closely with developers to clarify business logic and constraints, ensuring seamless integration of solutions.
• Review test cases and support UAT, defect tracking, and validation processes to ensure high-quality solutions.
• Manage requirement changes and maintain version control to minimize errors and delays.
• Lead stakeholder walkthroughs and demos to confirm requirement fulfillment and ensure stakeholder satisfaction.
• Prepare SOPs, user manuals, and onboarding materials to support smooth solution adoption and usage.
• Contribute to RFPs, RFQs, and bid evaluations to inform strategic business decisions.
• Ensure consistent communication with stakeholders and project teams to foster a collaborative work environment.
• Participate in Agile ceremonies and support cross-functional alignment to drive business agility and innovation.
• May mentor junior analysts to develop their skills and expertise.

• Bachelor's degree in a relevant field such as Business Administration, Management, or Information Systems.
• Business Analysis certification (e.g., CCBA, BPMN); Scrum certification is an asset.

• Minimum 2–5 years of experience in business analysis with exposure to Agile practices.

• Strong analytical, communication, and documentation skills to effectively capture and convey business requirements.

• Proficiency in Jira, MS Office, Visio, and understanding of Software Development Life Cycle (SDLC) principles.

• Detail-oriented, adaptable, and team-focused to thrive in a dynamic and fast-paced environment.

• Fluent in English (written and spoken). rfluent professional in the following areas: collaboration, leadership, big-picture thinking, process improvement, problem-solving and interpersonal.

Transform your career with a role focused on enhancing operational efficiency and driving business growth. As a key member of the management team, you will be responsible for analyzing and improving our organization's business processes to achieve strategic objectives.

• Collaborate with cross-functional teams to identify areas for improvement and develop effective solutions.
• Develop and implement strategies for process improvement, considering both operational and technological solutions.
• Utilize data analysis tools and techniques to identify trends, patterns, and areas of improvement.
• Monitor and evaluate the effectiveness of process improvement initiatives and make necessary adjustments as needed.

• Bachelor's or Master's degree in Business Administration, Management Information System, or related field.
• 8-10 years of progressive experience in business analysis, business process reengineering, or process improvement roles.
• Demonstrated track record of reengineering business processes and driving adoption across organizations.
• Strong analytical and problem-solving skills, with the ability to assess complex situations and develop practical solutions.

• Opportunity to contribute to the company's growth and development by streamlining processes and improving operational efficiency.
• Chance to work with cross-functional teams and collaborate effectively to achieve shared goals.
• Professional development opportunities to enhance your skills and expertise.

• Stay up-to-date with industry trends and advancements in business process reengineering methodologies.
• Contribute to a dynamic and fast-paced environment that values innovation and collaboration.

As a seasoned Business Process Architect , you will play a pivotal role in driving organizational success by designing and optimizing business processes that foster efficiency, effectiveness, and customer satisfaction.

• Serve as a subject matter expert on IT Service Management (GRC, FSM, CSM, ITSM, ITAM, ITOM, etc.) processes and guide clients toward ITIL 4 constructs.
• Articulate and drive a services-based Service Management approach versus a legacy process-based Service Management approach.
• Conduct client meetings to gather, articulate, and document business and functional requirements from stakeholders.
• Design and document Service Management process designs based on business and functional requirements.
• Communicate functional and process designs to both project and client leadership.
• Work with technical specialists who will configure/customize solutions in alignment with the design.
• Validate solution builds and prepare for test phases by creating test scripts that allow stakeholders to validate the design.
• Provide input to other teams (data, change management teams) in the creation of their deliverables.
• Train stakeholders on new processes and coordinate test efforts to ensure processes are executed per design.

As a key member of our team, you will also be responsible for:

• Assisting and supporting continuous process improvement practices.
• Building excellent trust-based relationships and an impressive reputation with client stakeholders for accuracy and quality of delivery.
• Solving problems quickly and calmly while contributing to deliverables.
• Organizing and executing test cycles, developing test scripts and automated testing processes using ATF.
• Documenting user stories with acute attention to detail, review them with stakeholders, gain acceptance criteria, and manage user stories throughout the development lifecycle with local and remote teams.
• Being a technically savvy architect who can navigate complex environments and form client relationships that allow for engagement as a trusted advisor to solve business problems.
• Possessing strong commercial acumen and the ability to create, sell, and deliver large-scale engagements.

• Bachelor's degree in computer science, Information Technology, or a related field.
• ITIL 4 Foundation Certified.
• ServiceNow CSA Required.
• ServiceNow Certified Implementation Specialist in GRC, FSM, CSM, ITSM, ITAM, CSM, ITBM, HRSD (any 3 certifications required).

The ideal candidate will have:

• In-depth knowledge of business process consulting within the Application/Business Management/IT Service Management space.
• Knowledge of GRC processes.
• Advanced knowledge of Microsoft Office Suite – Excel, PowerPoint, etc.

We are looking for someone who is:

• Self-motivated and proactive, with excellent time management and prioritization skills.
• Ability to manage anger.
• Ability to adjust to changing situations and new challenges.
• Be meticulous and thorough in work, ensuring that no details are overlooked.
• Be emotionally supportive.
• Work effectively with others and contribute to the team's success.

Join to apply for the Business Process Improvement & Reengineering Specialist role at Greenfix Property Care

Join to apply for the Business Process Improvement & Reengineering Specialist role at Greenfix Property Care

As a Business Process Improvement & Reengineering Specialist, you will play a crucial role in analyzing and improving our organization's business processes to drive efficiency and enhance overall performance. You will be part of the management team and report to the General Manager. In this role, you will collaborate with various teams across the company, to identify areas for improvement and implement solutions.
Your role as a Business Process Improvement and Reengineering Specialist at will contribute to the company's growth and development by streamlining processes, improving operational efficiency, and driving continuous improvement.
Key Responsibilities

• Interact with all levels of management and conduct and document in-depth analysis of existing business processes to identify inefficiencies and bottlenecks.
• Develop and implement strategies for process improvement, considering both operational and technological solutions.
• Collaborate with cross-functional teams to gather requirements, design new processes, and ensure successful implementation.
• Utilize data analysis tools and techniques to identify trends, patterns, and areas of improvement.
• Monitor and evaluate the effectiveness of process improvement initiatives and make necessary adjustments as needed.
• Provide training and guidance to employees on new processes and best practices.
• Stay up-to-date with industry trends and advancements in business process reengineering methodologies.
  

• Bachelor's or Master’s degree in Business Administration, Management Information System, or any related field.
• 8-10 years of progressive experience in business analysis, business process reengineering or process improvement roles.
• Demonstrated track record of reengineering business processes and driving adoption across organization/department.
• Strong analytical and problem-solving skills, with the ability to assess complex situations and develop practical solutions.
• Experience of implementing continuous improvement processes.
• Clear understanding of business process streamlining methodologies.
• Proficiency in process mapping and modeling tools.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Knowledge of Lean Six Sigma methodologies and other process improvement frameworks is preferred.
  

• Increased efficiency and productivity in business processes.
• Reduction in process cycle time and lead time.
• Improved quality and accuracy of deliverables.
• Enhanced customer satisfaction and experience.
• Cost savings and resource optimization.
  

• Seniority levelMid-Senior level

• Employment typeFull-time

• Job functionOther
• IndustriesHousehold Services

Referrals increase your chances of interviewing at Greenfix Property Care by 2x

Get notified about new Business Specialist jobs in Dubai, Dubai, United Arab Emirates.

Ajman, Ajman Emirate, United Arab Emirates 5 months ago

Ajman, Ajman Emirate, United Arab Emirates 8 months ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Job Overview and Purpose:

• Facilitate client meetings to gather business and functional requirements.
• Develop and design end-state Service Management processes, procedures, and work instructions based on gap analysis and requirements.
• Create user stories in Requirement Traceability Matrices and/or Functional/Business Requirement Specifications.
• Present and seek approval for functional and process designs from client leadership/stakeholders.
• Conduct data analysis and generate reports to evaluate the effectiveness of process improvements.
• Communicate new processes and changes to stakeholders to ensure successful adoption.
• Develop process maps, workflows, and procedures for current and future state processes.
• Help develop test strategies and plans for various testing phases.
• Collaborate with team members to enhance process improvement methodologies.
• Support ongoing process improvement initiatives and build strong relationships with clients based on quality and accuracy.

Key Performance Indicators (KPIs):

• Achieve 100% chargeability annually.
• Ensure zero escalations from projects.
• Complete at least one Certification in IT Service Management (CIS) per year.
• Earn five micro-certifications annually.
• Obtain five sales/pre-sales certifications per month.
• Maintain customer satisfaction ratings of 4.2/5 across projects.

Required Skills and Qualifications:

• Fluency in Arabic.
• Bachelor's degree in Computer Science, Information Technology, or related field.
• ITIL Foundation certification.
• Experience with ITSM tools like ServiceNow, BMC Remedy, HP Service Manager.
• Knowledge of business process consulting within application, business, or IT service management.
• Strong communication, problem-solving, strategic, and analytical skills.

Personal Attributes and Behavioral Competencies:

• Ability to build effective relationships with stakeholders and work independently or collaboratively.
• Experience working with client executives at operational levels.
• Ability to work under pressure, prioritize, and delegate effectively.
• Strong negotiation skills to achieve mutually beneficial outcomes.

GI is looking for a Business Operations Coordinator to support and streamline operations across multiple divisions, including manufacturing, supply chain, procurement, logistics, and software development. The candidate will play a critical role in ensuring efficient workflows, optimizing processes, and enhancing collaboration across departments.

• Coordinate and align operational activities across multiple divisions to improve efficiency.
• Support procurement and supply chain teams by tracking vendor performance, logistics, and inventory management.
• Work closely with internal stakeholders to optimize processes and enhance cross-functional collaboration.
• Monitor key performance indicators (KPIs) and generate reports to support decision-making.
• Assist in identifying operational bottlenecks and recommend process improvements.
• Ensure timely communication and coordination between departments and external stakeholders.
• Support leadership in implementing company policies, compliance measures, and operational best practices.
• Maintain accurate operational data and documentation for future reference.
• Assist teams in adopting new tools, technologies, and process improvements.

• Strong analytical and problem-solving skills to optimize business operations.
• High-level verbal and written communication skills for effective coordination.
• Ability to manage multiple tasks and projects simultaneously.
• Experience in process optimization, workflow improvements, or business operations.
• Proficiency in data analysis, reporting, and process documentation.
• Familiarity with ERP systems, supply chain software, or project management tools.

• Bachelor’s degree in Business Administration, Supply Chain Management, Operations, or a related field.
• 2+ years of experience in business operations, supply chain, procurement, or logistics.
• Experience in coordinating across multiple departments in a fast-paced environment.

• Dubai, United Arab Emirates

GI is looking for a Business Operations Coordinator to support and streamline operations across multiple divisions, including manufacturing, supply chain, procurement, logistics, and software development. The candidate will play a critical role in ensuring efficient workflows, optimizing processes, and enhancing collaboration across departments.

• Coordinate and align operational activities across multiple divisions to improve efficiency.
• Support procurement and supply chain teams by tracking vendor performance, logistics, and inventory management.
• Work closely with internal stakeholders to optimize processes and enhance cross-functional collaboration.
• Monitor key performance indicators (KPIs) and generate reports to support decision-making.
• Assist in identifying operational bottlenecks and recommend process improvements.
• Ensure timely communication and coordination between departments and external stakeholders.
• Support leadership in implementing company policies, compliance measures, and operational best practices.
• Maintain accurate operational data and documentation for future reference.
• Assist teams in adopting new tools, technologies, and process improvements.

• Strong analytical and problem-solving skills to optimize business operations.
• High-level verbal and written communication skills for effective coordination.
• Ability to manage multiple tasks and projects simultaneously.
• Experience in process optimization, workflow improvements, or business operations.
• Proficiency in data analysis, reporting, and process documentation.
• Familiarity with ERP systems, supply chain software, or project management tools.

• Bachelor’s degree in Business Administration, Supply Chain Management, Operations, or a related field.
• 2+ years of experience in business operations, supply chain, procurement, or logistics.
• Experience in coordinating across multiple departments in a fast-paced environment.

• Dubai, United Arab Emirates