261 Product Demonstrations jobs in Dubai

Established in the 1930s, Al-Futtaim Group is a leading regional business with operations across multiple industries. With a strong presence in the Middle East, Asia, and Africa, the group employs over 35,000 employees and partners with more than 200 renowned brands.

We are seeking an experienced CRM professional to drive customer engagement through data-driven campaigns across Email, Push Notifications, and WhatsApp. The ideal candidate will have excellent analytical skills, hands-on experience with pre- and post-campaign analysis, and a solid understanding of customer lifecycle journeys.

• Campaign Planning: Plan, build, and execute CRM campaigns across Email, Push, WhatsApp, and other relevant channels.
• End-to-End Campaign Execution: Manage campaign execution including segmentation, targeting, personalization, and testing.
• Campaign Analysis: Conduct pre- and post-campaign analysis to measure performance, derive insights, and optimize future campaigns.
• Customer Journey Design: Design customer lifecycle journeys and set up automated drip campaigns across omni-channel touchpoints.
• Data-Driven Decision Making: Leverage data and analytics to identify opportunities for improving retention, engagement, and revenue.
• Cross-Functional Collaboration: Collaborate with cross-functional teams to align CRM strategies with business goals.

• CRM Experience: Minimum 5 years of CRM experience in Retail/E-commerce.
• Campaign Management: Proven expertise in Email, Push Notification, and WhatsApp campaign management.
• Analytical Skills: Strong analytical mindset with experience in campaign performance analysis and reporting.
• Marketing Automation: Hands-on experience with marketing automation platforms and CDPs.

To succeed in this role, you will need to be highly motivated, results-driven, and able to work independently. If you are passionate about driving customer engagement and have a strong background in CRM, we encourage you to apply.

The Customer Growth Manager plays a pivotal role in driving long-term success and growth for customers on our platform.

• This role involves owning and growing a portfolio of B2B customer relationships, executing strategies to maximise customer retention and increase revenue via upsell and cross-sell of Immutable growth products.

• Own and grow a portfolio of B2B customer relationships post-sale, driving high-value adoption and long-term engagement.
• Execute strategies to maximise customer retention and increase revenue via upsell and cross-sell of Immutable growth products.
• Build tailored delivery plans with customers, coordinating with Delivery Leads and specialists to ensure timely and impactful execution.
• Identify new commercial opportunities within accounts and proactively shape product iteration and go-to-market alignment.
• Monitor account health and continuously optimise the customer journey to unlock lifetime value.
• Manage executive-level relationships with a high degree of trust, especially during the first 3–12 months of onboarding.
• Represent us in strategic customer meetings and occasionally at events in-market.

• 3–6 years of experience in a high-performance environment such as consulting, banking, or a fast-growing startup.
• Proven track record of managing post-sale B2B relationships and owning or materially influencing revenue targets.
• Direct experience in account management, customer success, or strategic partnerships—especially within B2B SaaS or tech-enabled services.
• Demonstrated ability to solve complex and novel challenges in ambiguous environments.
• Strong bias to action, moving quickly to create impact and drive meaningful value for customers.
• Deep passion for gaming and a curiosity for web3—this role will interface closely with game teams and game loops.
• Experience working with developers or technical product users; empathy for their needs is key.
• Outstanding interpersonal and communication skills with executive stakeholders—comfortable operating async and live.
• Experience using CRM tools (e.g. HubSpot, Salesforce) and making data-informed decisions.

The primary function of a customer engagement professional in a multinational environment is to act as a liaison between the organization and its diverse clientele. This position requires effective communication skills, enabling individuals to build strong relationships with people from various cultural backgrounds.

Key responsibilities include responding promptly to customer inquiries, providing accurate information, and resolving issues efficiently. To excel in this role, one must possess excellent verbal communication and interpersonal skills, be patient and calm under pressure, and have experience in customer-facing roles or similar environments.

Responsibilities also encompass handling high-pressure situations while maintaining politeness and friendliness towards customers. The ideal candidate will be able to multitask, work well under pressure, and provide exceptional customer care.

As a customer service representative, you will be the first point of contact for clients, requiring you to handle their queries and concerns professionally and effectively.

Key Responsibilities:

• Handle customer calls and messages promptly and professionally
• Provide accurate information and solutions to customer inquiries
• Maintain confidentiality and handle sensitive customer information

A customer engagement specialist should be able to communicate effectively with customers, providing personalized support to meet their needs. In addition to responding to inquiries, this role involves assisting customers, handling complaints, and providing solutions to their problems.

We are seeking a highly skilled professional to join our team as a Client Service Representative.

The primary responsibility of this role is to provide exceptional customer service and support to our clients. This includes handling inbound calls, responding to emails and other forms of communication, and resolving client issues in a timely and efficient manner.

• Excellent communication and interpersonal skills
• Previous experience in a clinical environment

This position offers a competitive salary and benefits package, as well as opportunities for professional growth and development.

• Submit your application with the required documents
• First Name
• Last Name
• Email Address
• Phone Number
• Address
• City
• Province
• Postal Code
• Country: United Arab Emirates
• Cover Letter or Resume
• Date Available
• Desired Salary Range
• Websites, Blogs, or Portfolios (optional)
• LinkedIn Profile URL (optional)

The role of a Retail Sales Advisor is to engage customers through excellent communication skills and provide them with an exceptional experience.

• To interact with customers in a friendly and approachable manner, understanding their needs and preferences.
• To process sales transactions efficiently and accurately, handling cash, card payments and other payment methods.
• To maintain a clean and organized workspace, adhering to company standards and policies.
• To work effectively as part of a team, supporting colleagues and contributing to the overall success of the business.

• Diploma or Bachelor's Degree
• Excellent Communication Skills
• Ability to Work in a Team Environment
• Basic Mathematical Skills
• Proficiency in Arabic Language

• A competitive salary package, including basic pay and performance-related bonuses.
• Ongoing training and development opportunities, enabling you to enhance your skills and knowledge.
• A dynamic and supportive work environment, with regular team-building activities and social events.

We are a leading retailer, committed to delivering outstanding customer service and providing our customers with an exceptional shopping experience. We offer a range of exciting career opportunities, with a focus on employee development and growth.

Guest Experience Specialist

At the forefront of hospitality, our guests are treated to a truly exceptional experience.

• Deliver top-notch service that exceeds expectations.
• Provide expert recommendations and ensure seamless experiences.
• Utilize up-selling techniques to maximize revenue.
• Manage room reservations and maintain accurate information.

• Exceptional interpersonal skills.
• Prior experience with property management systems is an asset.
• Strong problem-solving abilities and adaptability.
• Fluency in English is essential; additional languages are a plus.

Becoming a part of our team means being part of a larger purpose - creating unforgettable moments for our guests and enriching their lives. We strive for excellence in every interaction, making our brand synonymous with high-quality service and care.

Customer Engagement Representative

We are seeking an exceptional Customer Engagement Representative to join our team. The ideal candidate will have a passion for building relationships and driving sales through excellent communication and negotiation skills.

• Make outbound and inbound calls to potential clients, introducing property listings, qualifying leads, and setting up appointments for in-person viewings.
• Support the sales team by providing expert guidance and efficient follow-up to drive conversions.

• A clear and professional command of English, with bilingual skills (e.g., Arabic, Russian) highly valued.
• Strong phone etiquette and ability to quickly build rapport with customers.
• Familiarity with CRM tools (e.g., Salesforce, Zoho) and MS Office.
• Highly motivated, target-driven, and resilient to rejection.

This is an exciting opportunity to work in a dynamic environment and develop your skills in customer engagement and sales.