224 Professional Services jobs in the United Arab Emirates

Professional Services Manager page is loaded Professional Services Manager Apply locations Remote (Dubai, UAE) time type Full time posted on Posted Yesterday job requisition id R010427

Why SailPoint ?

Love what you do. And love where you do it. S mart people, fun culture, innovative work, beautiful offices — oh, and everyone’s really nice . That’s what people say about SailPoint. We’re known as the company where everyone wants to work, and we have the awards to prove it . If you’re passionate about outsmarting cybercriminals and working at a company where you can truly have an impact, we want you to join our team.

SailPoint empowers the largest, most complex organizations by putting identity at the Center of Security and IT. Our 2,000+ customers include global financial institutions, government entities, and pharmaceutical organizations and more .

Experience a small-company atmosphere with big-company benefits

• Great technical and career growth opportunities

Who You Are:

Professional Services Managers are self-directed, highly motivated, and experienced leaders that thrive when overseeing and building a services organization. You have significant experience building and maintaining professional relationships, and you are comfortable communicating with people at all organizational levels. You have exceptional leadership, communication, organizational, and problem-solving abilities that you use to balance customer, team and individual need while contribut ing to a positive work environment. You are an exceptional multitasker, able to meet and manage moving deadlines, gauge risks, and creatively resolve unexpected issues. By leveraging your extensive experience and motivation for success, you enjoy identifying growth areas, evaluating best practices, and presenting solutions to everyday problems.

What You’ll Do:

As a Professional Services Manager (PSM) part of SailPoint’s PS team , you will support each customer ’ s journey by managing the strategic efforts required to deliver SailPoint’s solutions . You will combine your management experience with our world-class product and process training to gain a deep understanding of our SaaS and/or Software delivery practices . Within the first month, you will begin to understand your responsibilities by working with tenured management to shadow projects and sales efforts to begin taking accountability for the client experience on projects you are assigned to while developing a relationship with your peers . At the end of the three months , you will be responsible for engagement scoping, client communication, internal team management, escalation support, and overall service delivery for your portfolio. At the end of your first year , you will combine the skills you have acquired to oversee your team who managers the full scope of customer engagements , and you will demonstrate that you are a trusted advisors to customers, peers, and leaders to your team members, responsible for ensuring their professional growth and helping them set and achieve their goals.

Responsibilities:

• Ensur e that services are provided, implemented correctly, and billed in a timely and accurate manner

• Partner cross-functionally during the sales process, own the services portions of deals, including presentations, RFP responses , and proposal/SOW generation

• Interact with sales reps and sales leadership during the pre-sales and post-sales (delivery) phases

• Serv e as the senior point of contact for client escalations

• Oversee the financials of your team’s projects, with a focus on profitability and productivity to ensure long term client success

• Work with the Resource Management Office (RMO) to mediate and prioritize staff resources to strategically align with the needs of the overall PS business

• Provide project management duties on occasion for customer engagements as needed

• Provid e strategic updates on client performance to SailPoint Senior Management. Providing regular status updates to account teams and Sales Managers

• Work closely with Customer Success Managers to establish and maintain customer satisfaction throughout the entirety of a customer implementation

• Identify new opportunities for expanding SailPoint solutions and services footprint to maximize client success and SailPoint revenue growth

• Take responsibility for the management of the team, including participation in staffing decisions, utilization management, performance reviews, and career development support

• Assist direct reports in career development by providing regular feedback, coaching and guidance on personal development

• Coach Engagement Managers and project team members on project performance and development areas

• Participate in recruiting and employee development activities to ensure a balanced team with the right set of skills

Requirements:

• 7 + years of professional experience at a Software , SaaS , or consulting company

• 3+ years of project management experience

• 2 + years of people management experience

• Exceptional mentorship and leadership skills with a passion for continuous improvement

• Experience with project management duties (project planning, budget, scope, schedule, stakeholder, and risk management)

• Exceptional communication skills and extensive experience working with clients and partners

• Outstanding organizational and multi-tasking abilities

• Extensive experience working with Sales to scope s ervices projects for enterprise software

Travel: This position requires up to 15% travel

Education: Bachelor’s degree or equivalent work experience.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law.

Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations.

LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below,

About the Role

The Professional Services Consultant has deep expertise in LNRS solutions and their role in compliance. They lead international client projects, driving customer engagement and building strong stakeholder relationships.

This individual will be responsible for all phases of the clients’ projects including preparation and planning, implementation, configuration, data review, training and handover to other teams. Also provide internal support and expertise to the wider Professional Services team.

Key Responsibilities:

Functional Analysis:

Shows a good understanding of compliance and sanctions risk management, relating it to product and service within the firm.

Understands customer use cases and requirements and in turn apply best practices for those customer implementations.

Investigates and analyses client business activities and processes to make them more efficient and compliant using LNRS Firco solutions.

Reviews and validates functional and non-functional requirements to ensure that the correct type of implementation is performed

Determines the types of products and services required by clients.

Organises and executes deep business focused health checks and audits for clients.

Actively participates and performs external and internal training

Implementation:

Delivers, installs and configures of all LNRS applications to specified requirements providing technical training and transfer of knowledge.

Is a technical expert in LNRS products.

Has a very good knowledge in third party software interfacing with LNRS solutions.

Performs the functional customization of the solution.

Aids with the development of strategies for the improvement of implementation process, services and standards.

Tracks incidents through incident tracking system.

Ensures proper hand over to the Support team

Supports sales efforts to grow the business.

Interacts with the Sales and Pre-Sales teams, including communications with prospects and tendering to the demonstration process.

Assists during pre-sales RFI/RFP processes, answering to technical and compliance requirements.

Assists with the development and validation of Statement of Work covering all activities necessary to deliver the solution after the sales cycle is concluded

Requirements:

Must have Bachelor’s degree in computer science or equivalent

Must have experience of cloud technologies and enablers (Docker, Kubernetes, Helm)

3-5 years' experience working within the financial industry in a consulting or business analysis similar role

Prefer experience in financial industry and knowledge of payment standards (SWIFT, SEPA, etc)

Understanding of API and JSON for data interchange integration

MS Office expertise, including strong PowerPoint and Excel skills

Experience with Unix and Windows

Knowledge of RDBMS & SQL (Oracle 19, SQLServer 2019+)

Working for you

We know that your well-being and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1- .

Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1- .

Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .

Please read our Candidate Privacy Policy .

USA Job Seekers:

WhySailPoint

Love what you do. And love where you do it. Smart people fun culture innovative work beautiful offices oh and everyones really nice. Thats what people say about SailPoint. Were known as the company where everyone wants to work and we have the awards to prove it. If youre passionate about outsmarting cybercriminals and working at a company where you can truly have an impact we want you to join our team.

SailPoint empowers the largest most complex organizations by putting identity at the Center of Security and IT. Our 2000 customers include global financial institutions government entities and pharmaceutical organizations and more.

Experience a small-company atmosphere with big-company benefits

Great technical and career growth opportunities

Who You Are:

Professional Services Managers are self-directed highly motivated and experienced leaders that thrive when overseeing and building a services organization. You have significant experience building and maintaining professional relationships and you are comfortable communicating with people at all organizational levels. You have exceptional leadership communication organizational and problem-solving abilities that you use to balance customer team and individual need while contributing to a positive work environment. You are an exceptional multitasker able to meet and manage moving deadlines gauge risks and creatively resolve unexpected issues. By leveraging your extensive experience and motivation for success you enjoy identifying growth areas evaluating best practices and presenting solutions to everyday problems.

What Youll Do:

As a Professional Services Manager (PSM) part of SailPoints PS team you will support each customers journey by managing the strategic efforts required to deliver SailPoints solutions. You will combine your management experience with our world-class product and process training to gain a deep understanding of our SaaS and/or Software delivery practices. Within the first month you will begin to understand your responsibilities by working with tenured management to shadow projects and sales efforts to begin taking accountability for the client experience on projects you are assigned to while developing a relationship with your peers. At the end of the three months you will be responsible for engagement scoping client communication internal team management escalation support and overall service delivery for your portfolio.At the end of your first year you will combine the skills you have acquired to oversee your team who managers the full scope of customer engagements and you will demonstrate that you are a trusted advisors to customers peers and leaders to your team members responsible for ensuring their professional growth and helping them set and achieve their goals.

Responsibilities:

• Ensure that services are provided implemented correctly and billed in a timely and accurate manner

• Partner cross-functionally during the sales process own the services portions of deals including presentations RFP responses and proposal/SOW generation

• Interact with sales reps and sales leadership during the pre-sales and post-sales (delivery) phases

• Serve as the senior point of contact for client escalations

• Oversee the financials of your teams projects with a focus on profitability and productivity to ensure long term client success

• Work with the Resource Management Office (RMO) to mediate and prioritize staff resources to strategically align with the needs of the overall PS business

• Provide project management duties on occasion for customer engagements as needed

• Provide strategic updates on client performance to SailPoint Senior Management. Providing regular status updates to account teams and Sales Managers

• Work closely with Customer Success Managers to establish and maintain customer satisfaction throughout the entirety of a customer implementation

• Identify new opportunities for expanding SailPoint solutions and services footprint to maximize client success and SailPoint revenue growth

• Take responsibility for the management of the team including participation in staffing decisions utilization management performance reviews and career development support

• Assist direct reports in career development by providing regular feedback coaching and guidance on personal development

• Coach Engagement Managers and project team members on project performance and development areas

• Participate in recruiting and employee development activities to ensure a balanced team with the right set of skills

Requirements:

• 7 years of professional experience at a Software SaaS or consulting company

• 3 years of project management experience

• 2 years of people management experience

• Exceptional mentorship and leadership skills with a passion for continuous improvement

• Experience with project management duties (project planning budget scope schedule stakeholder and risk management)

• Exceptional communication skills and extensive experience working with clients and partners

• Outstanding organizational and multi-tasking abilities

• Extensive experience working with Sales to scope services projects for enterprise software

Travel: This position requires up to 15% travel

Education: Bachelors degree or equivalent work experience.

We are an equal opportunity employer and value diversity at our company. We do not discriminateon the basis ofrace religion color national origin gender sexual orientation age marital status veteran status or disability status.

SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability protected veteran status or any other category protected by applicable law.

Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact or mail to 11120 Four Points Dr Suite 100 Austin TX 78726 to discuss reasonable accommodations.

Required Experience:

Manager

LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below,

About the Role

The Professional Services Consultant has deep expertise in LNRS solutions and their role in compliance. They lead international client projects, driving customer engagement and building strong stakeholder relationships.

This individual will be responsible for all phases of the clients’ projects including preparation and planning, implementation, configuration, data review, training and handover to other teams. Also provide internal support and expertise to the wider Professional Services team.

Key Responsibilities:

Functional Analysis:

Shows a good understanding of compliance and sanctions risk management, relating it to product and service within the firm.

Understands customer use cases and requirements and in turn apply best practices for those customer implementations.

Investigates and analyses client business activities and processes to make them more efficient and compliant using LNRS Firco solutions.

Reviews and validates functional and non-functional requirements to ensure that the correct type of implementation is performed

Determines the types of products and services required by clients.

Organises and executes deep business focused health checks and audits for clients.

Actively participates and performs external and internal training

Implementation:

Delivers, installs and configures of all LNRS applications to specified requirements providing technical training and transfer of knowledge.

Is a technical expert in LNRS products.

Has a very good knowledge in third party software interfacing with LNRS solutions.

Performs the functional customization of the solution.

Aids with the development of strategies for the improvement of implementation process, services and standards.

Tracks incidents through incident tracking system.

Ensures proper hand over to the Support team

Supports sales efforts to grow the business.

Interacts with the Sales and Pre-Sales teams, including communications with prospects and tendering to the demonstration process.

Assists during pre-sales RFI/RFP processes, answering to technical and compliance requirements.

Assists with the development and validation of Statement of Work covering all activities necessary to deliver the solution after the sales cycle is concluded

Requirements:

Must have Bachelor’s degree in computer science or equivalent

Must have experience of cloud technologies and enablers (Docker, Kubernetes, Helm)

3-5 years' experience working within the financial industry in a consulting or business analysis similar role

Prefer experience in financial industry and knowledge of payment standards (SWIFT, SEPA, etc)

Understanding of API and JSON for data interchange integration

MS Office expertise, including strong PowerPoint and Excel skills

Experience with Unix and Windows

Knowledge of RDBMS & SQL (Oracle 19, SQLServer 2019+)

Working for you

We know that your well-being and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1- .

Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1- .

Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .

Please read our Candidate Privacy Policy .

USA Job Seekers:

The Professional Services Consultant is responsible for delivering high-quality consulting services to clients by implementing, customizing, and optimizing company solutions like thales , trellix , forescout , logrythm etc. This role bridges the gap between client needs and company products or services, ensuring successful deployments, client satisfaction, and long-term value realization.

Key Responsibilities:

• Collaborate with clients to gather and analyse business requirements and define project objectives.
• Deliver on-site or remote implementation, configuration, and integration of company solutions.
• Provide expert guidance, best practices, and training to clients during and after deployment.
• Act as a subject matter expert (SME) and trusted advisor to clients throughout the project lifecycle.
• Manage multiple client projects simultaneously while maintaining timelines, budgets, and quality standards.
• Develop technical documentation, project plans, and client deliverables.
• Assist in pre-sales activities such as scoping, proposal development, and solution demonstrations, when needed.
• Partner with internal teams (e.g., Sales, Product, Support) to ensure client needs are met and feedback is communicated.
• Monitor and report on project status, risks, and issues to stakeholders.

Qualifications:

• Bachelor's degree in (Business, Computer Science, Engineering, or related field).
• (3–7) years of experience in consulting, implementation, or client-facing project roles.
• Strong project management and problem-solving skills.
• Exceptional communication and interpersonal abilities.
• Experience with (relevant software/tools/platforms, e.g., ERP, CRM, cloud technologies).
• Ability to travel up to (X)% as required by client engagements.

Preferred Skills:

• Familiarity with agile and waterfall project methodologies.
• Experience working in a SaaS or technology-driven environment.
• Multilingual proficiency (if applicable).

Success Criteria:

• High client satisfaction and retention.
• Positive collaboration with internal and external stakeholders.
• Demonstrated thought leadership and subject matter expertise.

Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at

Professional Services Manager page is loaded

Why SailPoint ?

Love what you do. And love where you do it. S mart people, fun culture, innovative work, beautiful offices — oh, and everyone’s really nice . That’s what people say about SailPoint. We’re known as the company where everyone wants to work, and we have the awards to prove it . If you’re passionate about outsmarting cybercriminals and working at a company where you can truly have an impact, we want you to join our team.

SailPoint empowers the largest, most complex organizations by putting identity at the Center of Security and IT. Our 2,000+ customers include global financial institutions, government entities, and pharmaceutical organizations and more .

Experience a small-company atmosphere with big-company benefits

• Great technical and career growth opportunities

Who You Are:

Professional Services Managers are self-directed, highly motivated, and experienced leaders that thrive when overseeing and building a services organization. You have significant experience building and maintaining professional relationships, and you are comfortable communicating with people at all organizational levels. You have exceptional leadership, communication, organizational, and problem-solving abilities that you use to balance customer, team and individual need while contribut ing to a positive work environment. You are an exceptional multitasker, able to meet and manage moving deadlines, gauge risks, and creatively resolve unexpected issues. By leveraging your extensive experience and motivation for success, you enjoy identifying growth areas, evaluating best practices, and presenting solutions to everyday problems.

What You’ll Do:

As a Professional Services Manager (PSM) part of SailPoint’s PS team , you will support each customer ’ s journey by managing the strategic efforts required to deliver SailPoint’s solutions . You will combine your management experience with our world-class product and process training to gain a deep understanding of our SaaS and/or Software delivery practices . Within the first month, you will begin to understand your responsibilities by working with tenured management to shadow projects and sales efforts to begin taking accountability for the client experience on projects you are assigned to while developing a relationship with your peers . At the end of the three months , you will be responsible for engagement scoping, client communication, internal team management, escalation support, and overall service delivery for your portfolio. At the end of your first year , you will combine the skills you have acquired to oversee your team who managers the full scope of customer engagements , and you will demonstrate that you are a trusted advisors to customers, peers, and leaders to your team members, responsible for ensuring their professional growth and helping them set and achieve their goals.

Responsibilities:

• Ensur e that services are provided, implemented correctly, and billed in a timely and accurate manner

• Partner cross-functionally during the sales process, own the services portions of deals, including presentations, RFP responses , and proposal/SOW generation

• Interact with sales reps and sales leadership during the pre-sales and post-sales (delivery) phases

• Serv e as the senior point of contact for client escalations

• Oversee the financials of your team’s projects, with a focus on profitability and productivity to ensure long term client success

• Work with the Resource Management Office (RMO) to mediate and prioritize staff resources to strategically align with the needs of the overall PS business

• Provide project management duties on occasion for customer engagements as needed

• Provid e strategic updates on client performance to SailPoint Senior Management. Providing regular status updates to account teams and Sales Managers

• Work closely with Customer Success Managers to establish and maintain customer satisfaction throughout the entirety of a customer implementation

• Identify new opportunities for expanding SailPoint solutions and services footprint to maximize client success and SailPoint revenue growth

• Take responsibility for the management of the team, including participation in staffing decisions, utilization management, performance reviews, and career development support

• Assist direct reports in career development by providing regular feedback, coaching and guidance on personal development

• Coach Engagement Managers and project team members on project performance and development areas

• Participate in recruiting and employee development activities to ensure a balanced team with the right set of skills

Requirements:

• 7 + years of professional experience at a Software , SaaS , or consulting company

• 3+ years of project management experience

• 2 + years of people management experience

• Exceptional mentorship and leadership skills with a passion for continuous improvement

• Experience with project management duties (project planning, budget, scope, schedule, stakeholder, and risk management)

• Exceptional communication skills and extensive experience working with clients and partners

• Outstanding organizational and multi-tasking abilities

• Extensive experience working with Sales to scope s ervices projects for enterprise software

Travel: This position requires up to 15% travel

Education: Bachelor’s degree or equivalent work experience.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law.

Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations.

Job Title:

Manager of Professional Services

Overview:

The Manager of Professional Services is a key leadership position responsible for overseeing the delivery of professional services to clients.

Key Responsibilities:

- Provide strategic leadership to the professional services team

- Develop and implement service delivery strategies to meet client needs

- Collaborate with sales teams to scope services projects

- Manage project budgets and ensure timely delivery of services

Requirements:

- 7+ years of experience in professional services management

- Proven track record of delivering high-quality services to clients

- Excellent leadership, communication, and problem-solving skills

What We Offer:

- Competitive salary and bonus structure

- Comprehensive benefits package

- Opportunities for career growth and professional development

Travel Requirements:

- Up to 15% travel required

Education:

Bachelor's degree or equivalent work experience

Equal Opportunity Employer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations.

Professional Services Manager page is loaded

Professional Services Manager

Apply locations Remote (Dubai, UAE) time type Full time posted on Posted Yesterday job requisition id R010427

Why SailPoint ?

Love what you do. And love where you do it. S mart people, fun culture, innovative work, beautiful offices — oh, and everyone's really nice . That's what people say about SailPoint. We're known as the company where everyone wants to work, and we have the awards to prove it . If you're passionate about outsmarting cybercriminals and working at a company where you can truly have an impact, we want you to join our team.

SailPoint empowers the largest, most complex organizations by putting identity at the Center of Security and IT. Our 2,000+ customers include global financial institutions, government entities, and pharmaceutical organizations and more .

Experience a small-company atmosphere with big-company benefits

• Great technical and career growth opportunities

Who You Are :

Professional Services Managers are self-directed, highly motivated, and experienced leaders that thrive when overseeing and building a services organization. You have significant experience building and maintaining professional relationships, and you are comfortable communicating with people at all organizational levels. You have exceptional leadership, communication, organizational, and problem-solving abilities that you use to balance customer, team and individual need while contribut ing to a positive work environment. You are an exceptional multitasker, able to meet and manage moving deadlines, gauge risks, and creatively resolve unexpected issues. By leveraging your extensive experience and motivation for success, you enjoy identifying growth areas, evaluating best practices, and presenting solutions to everyday problems.

What You'll Do :

As a Professional Services Manager (PSM) part of SailPoint's PS team , you will support each customer ' s journey by managing the strategic efforts required to deliver SailPoint's solutions . You will combine your management experience with our world-class product and process training to gain a deep understanding of our SaaS and / or Software delivery practices . Within the first month, you will begin to understand your responsibilities by working with tenured management to shadow projects and sales efforts to begin taking accountability for the client experience on projects you are assigned to while developing a relationship with your peers . At the end of the three months , you will be responsible for engagement scoping, client communication, internal team management, escalation support, and overall service delivery for your portfolio. At the end of your first year , you will combine the skills you have acquired to oversee your team who managers the full scope of customer engagements , and you will demonstrate that you are a trusted advisors to customers, peers, and leaders to your team members, responsible for ensuring their professional growth and helping them set and achieve their goals.

Responsibilities :

Ensur e that services are provided, implemented correctly, and billed in a timely and accurate manner

Partner cross-functionally during the sales process, own the services portions of deals, including presentations, RFP responses , and proposal / SOW generation

Interact with sales reps and sales leadership during the pre-sales and post-sales (delivery) phases

Serv e as the senior point of contact for client escalations

Oversee the financials of your team's projects, with a focus on profitability and productivity to ensure long term client success

Work with the Resource Management Office (RMO) to mediate and prioritize staff resources to strategically align with the needs of the overall PS business

Provide project management duties on occasion for customer engagements as needed

Provid e strategic updates on client performance to SailPoint Senior Management. Providing regular status updates to account teams and Sales Managers

Work closely with Customer Success Managers to establish and maintain customer satisfaction throughout the entirety of a customer implementation

Identify new opportunities for expanding SailPoint solutions and services footprint to maximize client success and SailPoint revenue growth

Take responsibility for the management of the team, including participation in staffing decisions, utilization management, performance reviews, and career development support

Assist direct reports in career development by providing regular feedback, coaching and guidance on personal development

Coach Engagement Managers and project team members on project performance and development areas

Participate in recruiting and employee development activities to ensure a balanced team with the right set of skills

Requirements :

7 + years of professional experience at a Software , SaaS , or consulting company

3+ years of project management experience

2 + years of people management experience

Exceptional mentorship and leadership skills with a passion for continuous improvement

Experience with project management duties (project planning, budget, scope, schedule, stakeholder, and risk management)

Exceptional communication skills and extensive experience working with clients and partners

Outstanding organizational and multi-tasking abilities

Extensive experience working with Sales to scope s ervices projects for enterprise software

Travel : This position requires up to 15% travel

Education : Bachelor's degree or equivalent work experience.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law.

Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations.

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The Professional Services Consultant is responsible for delivering high-quality consulting services to clients by implementing, customizing, and optimizing company solutions like thales , trellix , forescout , logrythm etc. This role bridges the gap between client needs and company products or services, ensuring successful deployments, client satisfaction, and long-term value realization.

Key Responsibilities:

• Collaborate with clients to gather and analyse business requirements and define project objectives.
• Deliver on-site or remote implementation, configuration, and integration of company solutions.
• Provide expert guidance, best practices, and training to clients during and after deployment.
• Act as a subject matter expert (SME) and trusted advisor to clients throughout the project lifecycle.
• Manage multiple client projects simultaneously while maintaining timelines, budgets, and quality standards.
• Develop technical documentation, project plans, and client deliverables.
• Assist in pre-sales activities such as scoping, proposal development, and solution demonstrations, when needed.
• Partner with internal teams (e.g., Sales, Product, Support) to ensure client needs are met and feedback is communicated.
• Monitor and report on project status, risks, and issues to stakeholders.

Qualifications:

• Bachelor's degree in (Business, Computer Science, Engineering, or related field).
• (3–7) years of experience in consulting, implementation, or client-facing project roles.
• Strong project management and problem-solving skills.
• Exceptional communication and interpersonal abilities.
• Experience with (relevant software/tools/platforms, e.g., ERP, CRM, cloud technologies).
• Ability to travel up to (X)% as required by client engagements.

Preferred Skills:

• Familiarity with agile and waterfall project methodologies.
• Experience working in a SaaS or technology-driven environment.
• Multilingual proficiency (if applicable).

Success Criteria:

• High client satisfaction and retention.
• Positive collaboration with internal and external stakeholders.
• Demonstrated thought leadership and subject matter expertise.

Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at