417 Professional Services jobs in the United Arab Emirates

LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below,

About the Role

The Professional Services Consultant has deep expertise in LNRS solutions and their role in compliance. They lead international client projects, driving customer engagement and building strong stakeholder relationships.

This individual will be responsible for all phases of the clients' projects including preparation and planning, implementation, configuration, data review, training and handover to other teams. Also provide internal support and expertise to the wider Professional Services team.

Key Responsibilities:

Functional Analysis:

Shows a good understanding of compliance and sanctions risk management, relating it to product and service within the firm.

Understands customer use cases and requirements and in turn apply best practices for those customer implementations.

Investigates and analyses client business activities and processes to make them more efficient and compliant using LNRS Firco solutions.

Reviews and validates functional and non-functional requirements to ensure that the correct type of implementation is performed

Determines the types of products and services required by clients.

Organises and executes deep business focused health checks and audits for clients.

Actively participates and performs external and internal training

Implementation:

Delivers, installs and configures of all LNRS applications to specified requirements providing technical training and transfer of knowledge.

Is a technical expert in LNRS products.

Has a very good knowledge in third party software interfacing with LNRS solutions.

Performs the functional customization of the solution.

Aids with the development of strategies for the improvement of implementation process, services and standards.

Tracks incidents through incident tracking system.

Ensures proper hand over to the Support team

Supports sales efforts to grow the business.

Interacts with the Sales and Pre-Sales teams, including communications with prospects and tendering to the demonstration process.

Assists during pre-sales RFI/RFP processes, answering to technical and compliance requirements.

Assists with the development and validation of Statement of Work covering all activities necessary to deliver the solution after the sales cycle is concluded

Requirements:

Must have Bachelor's degree in computer science or equivalent

Must have experience of cloud technologies and enablers (Docker, Kubernetes, Helm)

3-5 years' experience working within the financial industry in a consulting or business analysis similar role

Prefer experience in financial industry and knowledge of payment standards (SWIFT, SEPA, etc)

Understanding of API and JSON for data interchange integration

MS Office expertise, including strong PowerPoint and Excel skills

Experience with Unix and Windows

Knowledge of RDBMS & SQL (Oracle 19, SQLServer 2019+)

Working for you

We know that your well-being and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact

Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact

Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .

Please read our Candidate Privacy Policy .

USA Job Seekers:

Description

What We Do

Managing cyber risk, together – Today the modern enterprise is an Enterprise of Things.

We are on a mission to secure the Enterprise of Things with active defense by identifying, segmenting, and enforcing compliance of every connected thing in a real-time and at scale.

Our unified security platform enables enterprises and government agencies to focus on Zero Trust segmentation, IT / OT convergence, and OT / ICS innovation, all supporting our mission and vision.

Join us as we secure the world with our products.

We are looking for resourceful individuals to collaborate as one team while ensuring a world-class customer experience.

We are cyber-obsessed about addressing the world's most challenging security problems.

Innovation starts here, everyone's ideas are valued, visionaries welcomed

A Forescout Professional Services Engineer (PSE) provides technical and consultative services to their assigned accounts to drive the adoption and maturation of the customers' Forescout deployments.

The post sales engineer must be able to solve technical and process challenges to ensure customer success.

The PSE must also understand the customer environment (people, process and technology) and how the Forescout deployment supports the customer goals and use cases.

The PSE role is to ensure solution success, customer satisfaction and account renewal / expansion.

Customer consultation to determine outcomes, success criteria and challenges / gaps.

Develop and implement plans of action to close gaps and drive successful outcomes.

Administer and mature customer enterprise deployment of the Forescout solution.

Interface with Forescout Support and / or R&D to resolve technical issues that may impede success.

Define and create polices in accordance with customer's business requirements.

Manage equipment installation and configuration at all locations, to include lab environments.

Manage Forescout software and hardware upgrades

Manage of the ForeScout solution in accordance with the customer's business goals.

Create customer reports to achieve project alignment and unity of effort.

8+ years of experience in an IT related field

Consultative experience designing and advocating for best-practice solutions.

Minimum 3 years of experience with network hardware configuration.

3 years of significant experience with Windows based operating systems and Unix systems, specifically Linux.

Expertise deploying large scale enterprise deployments / data centers.

Experience deploying and / or supporting enterprise security software products such as firewalls, IPS, Anti-Virus solutions, application firewalls, high availability solutions, network management systems and virtual systems.

Experience implementing complicated software products that involve multiple components.

Ability to clearly document complicated steps and procedures.

Design and architecture experience a plus.

Excellent communications skills, strong customer orientation, good organizational skills, self-driven with ability to multi-task on various projects and aptitude to learn new technologies.

Excellent interpersonal skills and demonstrated experience working in demanding and challenging environments.

US technical support experience a plus.

Bachelors Degree in Computer Science, Engineering or equivalent industry experience

ForeScout Certified Administrator (FSCA) & ForeScout Certified Engineer (FSCE) required.

Our visionary leadership team fosters an environment that encourages professional growth and development.

We champion a diverse and inclusive culture that cultivates collaboration and innovation, where our team can make a global impact on security while working with industry-leading technology.

We take pride in offering a competitive total compensation package.

If you have a strong work ethic, are visible and lean in, you will be recognised.

We are in growth mode and there is a ton of opportunity at Forescout.

Apply now to find out more

The Forescout 4D Platform provides complete asset intelligence and control across IT, OT, IoT, and IoMT environments.

For more than 20 years, Fortune 100 organizations, government agencies, and large enterprises have trusted Forescout as their foundation to manage cyber risk, ensure compliance, and mitigate threats.

With seamless context sharing and workflow orchestration across more than 100 full-featured security and IT product integrations, Forescout makes every cybersecurity investment more effective.

Learn more at

To continuously identify, protect, and ensure the compliance of all cyber assets across the modern organisation.

A world where every cyber asset is seen, secure and compliant.

Cyber Obsessed – We are curious about technology, and we are innovative and passionate about solving big programs.

Customer Driven – We listen, we learn, and we make it right.

Collaborative, without Ego – No one succeeds alone.

We strive to be the humble person that people want to work with.

Relentless – We're smart, determined, and find a way.

We figure stuff out.

One Team – We all work together, and we all win together.

At Forescout, we are committed to fostering a diverse, equitable, and inclusive workplace.

We believe that diversity of background, experiences, and perspectives leads to innovation, creativity, and better decision making.

We strive to create an environment where all team members feel valued, respected, and empowered.

We actively promote equal opportunities and fair treatment for all individuals, regardless of their race, religion, colour, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, disability, status as a protected veteran, or any other characteristic protected by law.

By embracing Diversity, Equity and Inclusion, we aspire to build a successful culture where we work together and win together as One Team.

Thank you for taking the time to learn more about us.

If this opportunity intrigues you, we would love for you to apply

Note to Employment Agencies : We value the partnerships we have built with our preferred vendors.

Forescout does not accept unsolicited resumes from employment agencies.

All resumes submitted by employment agencies directly to any Forescout employee or hiring manager in any form without a signed Employment Placement Agreement on file and search engagement for that position will be deemed unsolicited in nature.

No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.

Forescout Technologies is proud to be an Equal Employment Opportunity Employer.

We value and embrace diversity, equality, inclusion, and collaboration at the core of our "One Team" philosophy.

We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Candidates should have over 8 years of IT experience, with at least 3 years in network hardware configuration and significant experience with Windows and Unix systems.

A Bachelor's degree in Computer Science or Engineering and Forescout certifications are required.

Join to apply for the Professional Services Consultant role at LexisNexis Risk Solutions

Join to apply for the Professional Services Consultant role at LexisNexis Risk Solutions

About The Business

LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below,

About The Business

LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below,

About The Role

The Professional Services Consultant has deep expertise in LNRS solutions and their role in compliance. They lead international client projects, driving customer engagement and building strong stakeholder relationships.

This individual will be responsible for all phases of the clients' projects including preparation and planning, implementation, configuration, data review, training and handover to other teams. Also provide internal support and expertise to the wider Professional Services team.

Key Responsibilities

Functional Analysis:

• Shows a good understanding of compliance and sanctions risk management, relating it to product and service within the firm.
• Understands customer use cases and requirements and in turn apply best practices for those customer implementations.
• Investigates and analyses client business activities and processes to make them more efficient and compliant using LNRS Firco solutions.
• Reviews and validates functional and non-functional requirements to ensure that the correct type of implementation is performed
• Determines the types of products and services required by clients.
• Organises and executes deep business focused health checks and audits for clients.
• Actively participates and performs external and internal training
  
  

• Delivers, installs and configures of all LNRS applications to specified requirements providing technical training and transfer of knowledge.
• Is a technical expert in LNRS products.
• Has a very good knowledge in third party software interfacing with LNRS solutions.
• Performs the functional customization of the solution.
• Troubleshoots customer issues during implementation.
• Aids with the development of strategies for the improvement of implementation process, services and standards.
• Tracks incidents through incident tracking system.
• Ensures proper hand over to the Support team
  
  

• Supports sales efforts to grow the business.
• Interacts with the Sales and Pre-Sales teams, including communications with prospects and tendering to the demonstration process.
• Assists during pre-sales RFI/RFP processes, answering to technical and compliance requirements.
• Assists with the development and validation of Statement of Work covering all activities necessary to deliver the solution after the sales cycle is concluded
  
  

• Must have Bachelor's degree in computer science or equivalent
• Must have experience of cloud technologies and enablers (Docker, Kubernetes, Helm)
• 3-5 years' experience working within the financial industry in a consulting or business analysis similar role
• Prefer experience in financial industry and knowledge of payment standards (SWIFT, SEPA, etc)
• Understanding of API and JSON for data interchange integration
• MS Office expertise, including strong PowerPoint and Excel skills
• Experience with Unix and Windows
• Knowledge of RDBMS & SQL (Oracle 19, SQLServer 2019+)
  
  

• Medical and Air Ticket
• Competitive Bonus
• 25 days paid annual Leave

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Information Technology
• Industries Data Infrastructure and Analytics

Referrals increase your chances of interviewing at LexisNexis Risk Solutions by 2x

Dubai, Dubai, United Arab Emirates 18 hours ago

Dubai, Dubai, United Arab Emirates 17 hours ago

Ajman, Ajman Emirate, United Arab Emirates 1 month ago

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Description

What We Do

Managing cyber risk, together – Today the modern enterprise is an Enterprise of Things.

We are on a mission to secure the Enterprise of Things with active defense by identifying, segmenting, and enforcing compliance of every connected thing in a real-time and at scale.

Our unified security platform enables enterprises and government agencies to focus on Zero Trust segmentation, IT / OT convergence, and OT / ICS innovation, all supporting our mission and vision.

Join us as we secure the world with our products.

We are looking for resourceful individuals to collaborate as one team while ensuring a world-class customer experience.

We are cyber-obsessed about addressing the world’s most challenging security problems.

Innovation starts here, everyone’s ideas are valued, visionaries welcomed!

A Forescout Professional Services Engineer (PSE) provides technical and consultative services to their assigned accounts to drive the adoption and maturation of the customers’ Forescout deployments.

The post sales engineer must be able to solve technical and process challenges to ensure customer success.

The PSE must also understand the customer environment (people, process and technology) and how the Forescout deployment supports the customer goals and use cases.

The PSE role is to ensure solution success, customer satisfaction and account renewal / expansion.

Customer consultation to determine outcomes, success criteria and challenges / gaps.

Develop and implement plans of action to close gaps and drive successful outcomes.

Administer and mature customer enterprise deployment of the Forescout solution.

Interface with Forescout Support and / or R&D to resolve technical issues that may impede success.

Define and create polices in accordance with customer’s business requirements.

Manage equipment installation and configuration at all locations, to include lab environments.

Manage Forescout software and hardware upgrades

Manage of the ForeScout solution in accordance with the customer’s business goals.

Create customer reports to achieve project alignment and unity of effort.

8+ years of experience in an IT related field

Consultative experience designing and advocating for best-practice solutions.

Minimum 3 years of experience with network hardware configuration.

3 years of significant experience with Windows based operating systems and Unix systems, specifically Linux.

Expertise deploying large scale enterprise deployments / data centers.

Experience deploying and / or supporting enterprise security software products such as firewalls, IPS, Anti-Virus solutions, application firewalls, high availability solutions, network management systems and virtual systems.

Experience implementing complicated software products that involve multiple components.

Ability to clearly document complicated steps and procedures.

Design and architecture experience a plus.

Excellent communications skills, strong customer orientation, good organizational skills, self-driven with ability to multi-task on various projects and aptitude to learn new technologies.

Excellent interpersonal skills and demonstrated experience working in demanding and challenging environments.

US technical support experience a plus.

Bachelors Degree in Computer Science, Engineering or equivalent industry experience

ForeScout Certified Administrator (FSCA) & ForeScout Certified Engineer (FSCE) required.

Our visionary leadership team fosters an environment that encourages professional growth and development.

We champion a diverse and inclusive culture that cultivates collaboration and innovation, where our team can make a global impact on security while working with industry-leading technology.

We take pride in offering a competitive total compensation package.

If you have a strong work ethic, are visible and lean in, you will be recognised.

We are in growth mode and there is a ton of opportunity at Forescout.

Apply now to find out more!

The Forescout 4D Platform provides complete asset intelligence and control across IT, OT, IoT, and IoMT environments.

For more than 20 years, Fortune 100 organizations, government agencies, and large enterprises have trusted Forescout as their foundation to manage cyber risk, ensure compliance, and mitigate threats.

With seamless context sharing and workflow orchestration across more than 100 full-featured security and IT product integrations, Forescout makes every cybersecurity investment more effective.

Learn more at

To continuously identify, protect, and ensure the compliance of all cyber assets across the modern organisation.

A world where every cyber asset is seen, secure and compliant.

Cyber Obsessed – We are curious about technology, and we are innovative and passionate about solving big programs.

Customer Driven – We listen, we learn, and we make it right.

Collaborative, without Ego – No one succeeds alone.

We strive to be the humble person that people want to work with.

Relentless – We're smart, determined, and find a way.

We figure stuff out.

One Team – We all work together, and we all win together.

At Forescout, we are committed to fostering a diverse, equitable, and inclusive workplace.

We believe that diversity of background, experiences, and perspectives leads to innovation, creativity, and better decision making.

We strive to create an environment where all team members feel valued, respected, and empowered.

We actively promote equal opportunities and fair treatment for all individuals, regardless of their race, religion, colour, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, disability, status as a protected veteran, or any other characteristic protected by law.

By embracing Diversity, Equity and Inclusion, we aspire to build a successful culture where we work together and win together as One Team.

Thank you for taking the time to learn more about us.

If this opportunity intrigues you, we would love for you to apply!

Note to Employment Agencies : We value the partnerships we have built with our preferred vendors.

Forescout does not accept unsolicited resumes from employment agencies.

All resumes submitted by employment agencies directly to any Forescout employee or hiring manager in any form without a signed Employment Placement Agreement on file and search engagement for that position will be deemed unsolicited in nature.

No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.

Forescout Technologies is proud to be an Equal Employment Opportunity Employer.

We value and embrace diversity, equality, inclusion, and collaboration at the core of our “One Team” philosophy.

We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Candidates should have over 8 years of IT experience, with at least 3 years in network hardware configuration and significant experience with Windows and Unix systems.

A Bachelor's degree in Computer Science or Engineering and Forescout certifications are required.

Join to apply for the Cloud Professional Services Manager role at Canonical

1 day ago Be among the first 25 applicants

Join to apply for the Cloud Professional Services Manager role at Canonical

Get AI-powered advice on this job and more exclusive features.

This is an opportunity to run a Professional Services team (also known as Field Engineering) team, helping customers understand and implement Canonical's open source solutions in public clouds and in their own data centers. We work across the entire spectrum of cloud offerings, from Ubuntu itself to virtualisation and private cloud, Kubernetes, and the implementation of sophisticated open source solutions such as MLops platforms, data platforms and more. We are rapidly expanding the range of open source solutions we offer and deliver to customers, as we move into new industries like telco, finance, health care and media we design and develop new open source solutions to meet their needs.
We believe that Engineering Managers should be outstanding engineers themselves. They should feel completely at home troubleshooting technical issues and having technical presales conversations with customers. They should contribute to project delivery themselves, but know that the technical contributions they bring are far less significant than their ability to shape the whole team's direction, focus and delivery. We grow management skills and train engineers, who are interested in soft skills, to be managers.
We believe that open source is just starting to transform the tech sector and enterprise compute. Our goal is to make open source easier, more reliable and more secure for deployment and development. We strive to be the provider of 'most software to most companies'. To deliver on that ambition, our engineers are carefully selected from the applicants across the globe. We select for brilliance and motivation to take open source to the next level. Our engineering managers help teams achieve more than they realised they could, and feel proud of the result.
The role of a Cloud Professional Services Manager at Canonical
The Field Engineering team is our team of cloud solutions architects at Canonical, working directly with our customers, designing private and public cloud solutions fitting their workload needs. The portfolio of products includes on-premise cloud solutions such as Openstack, MicroCloud and Ceph, and solutions that could be deployed either on-premises or in public clouds such as Kubernetes, Kubeflow, Spark, PostgreSQL, etc. The team works hands-on with the technologies by deploying, testing and handing over the solution to our support or managed services team at the end of a project. Managers and team members also take part in presales conversations to provide technical advice during the sales process.
A Cloud Professional Services Manager is responsible for line management and career guidance. The ability to develop engineering talent, to represent your team from a technical perspective, and to drive collaboration with other teams and customers are all critical to success in this role. You are also expected to actively participate in technical presales to help our department achieve our quarterly goals.
Location: This role will be home based, managing a team in your time zone.
What your day will look like

• Lead and develop a team of engineers, ranging from graduate to senior
• Work remotely in a single major time zone
• Coach, mentor, and offer career development feedback
• Identify and measure team health indicators
• Implement disciplined engineering processes
• Represent your team and product to stakeholders, partners, and customers
• Develop and evangelise great engineering and organisational practices
• Plan and manage progress on agreed goals and projects
• Be an active part of the leadership team, collaborating with other leaders
  

• Knowledge of cloud computing concepts & technologies, such as Kubernetes, Openstack, AWS, GCP, Azure, Ceph, etc.
• Practical knowledge of Linux and networking
• Experience in technical presales
• You are a dynamic person who loves to jump in new projects and interact with people
• Excellent verbal and written communication skills in English
• Passion and a track record of developing and growing people
• Experience in leading, coaching and mentoring engineers
• Organised and able to ensure your team delivers timely, high quality results
• An exceptional academic track record from high school and, preferably, university as well
• Willingness to travel up to 40% of the time. Field Engineers attend internal company events, external tech events and customer meetings.
  

• Second language - Spanish or French preferred
• Python knowledge
• Experience collaborating with external partners
• Experience collaborating with several internal teams and providing stakeholder feedback for engineering roadmaps
  

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues from your team and others
• Priority Pass for travel and travel upgrades for long haul company events
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Project Management and Information Technology
• Industries Software Development

Referrals increase your chances of interviewing at Canonical by 2x

Dubai, Dubai, United Arab Emirates 1 year ago

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the Cloud Professional Services Manager role at Canonical

1 day ago Be among the first 25 applicants

Join to apply for the Cloud Professional Services Manager role at Canonical

Get AI-powered advice on this job and more exclusive features.

This is an opportunity to run a Professional Services team (also known as Field Engineering) team, helping customers understand and implement Canonical's open source solutions in public clouds and in their own data centers. We work across the entire spectrum of cloud offerings, from Ubuntu itself to virtualisation and private cloud, Kubernetes, and the implementation of sophisticated open source solutions such as MLops platforms, data platforms and more. We are rapidly expanding the range of open source solutions we offer and deliver to customers, as we move into new industries like telco, finance, health care and media we design and develop new open source solutions to meet their needs.
We believe that Engineering Managers should be outstanding engineers themselves. They should feel completely at home troubleshooting technical issues and having technical presales conversations with customers. They should contribute to project delivery themselves, but know that the technical contributions they bring are far less significant than their ability to shape the whole team's direction, focus and delivery. We grow management skills and train engineers, who are interested in soft skills, to be managers.
We believe that open source is just starting to transform the tech sector and enterprise compute. Our goal is to make open source easier, more reliable and more secure for deployment and development. We strive to be the provider of 'most software to most companies'. To deliver on that ambition, our engineers are carefully selected from the applicants across the globe. We select for brilliance and motivation to take open source to the next level. Our engineering managers help teams achieve more than they realised they could, and feel proud of the result.
The role of a Cloud Professional Services Manager at Canonical
The Field Engineering team is our team of cloud solutions architects at Canonical, working directly with our customers, designing private and public cloud solutions fitting their workload needs. The portfolio of products includes on-premise cloud solutions such as Openstack, MicroCloud and Ceph, and solutions that could be deployed either on-premises or in public clouds such as Kubernetes, Kubeflow, Spark, PostgreSQL, etc. The team works hands-on with the technologies by deploying, testing and handing over the solution to our support or managed services team at the end of a project. Managers and team members also take part in presales conversations to provide technical advice during the sales process.
A Cloud Professional Services Manager is responsible for line management and career guidance. The ability to develop engineering talent, to represent your team from a technical perspective, and to drive collaboration with other teams and customers are all critical to success in this role. You are also expected to actively participate in technical presales to help our department achieve our quarterly goals.
Location: This role will be home based, managing a team in your time zone.
What your day will look like

• Lead and develop a team of engineers, ranging from graduate to senior
• Work remotely in a single major time zone
• Coach, mentor, and offer career development feedback
• Identify and measure team health indicators
• Implement disciplined engineering processes
• Represent your team and product to stakeholders, partners, and customers
• Develop and evangelise great engineering and organisational practices
• Plan and manage progress on agreed goals and projects
• Be an active part of the leadership team, collaborating with other leaders
  

• Knowledge of cloud computing concepts & technologies, such as Kubernetes, Openstack, AWS, GCP, Azure, Ceph, etc.
• Practical knowledge of Linux and networking
• Experience in technical presales
• You are a dynamic person who loves to jump in new projects and interact with people
• Excellent verbal and written communication skills in English
• Passion and a track record of developing and growing people
• Experience in leading, coaching and mentoring engineers
• Organised and able to ensure your team delivers timely, high quality results
• An exceptional academic track record from high school and, preferably, university as well
• Willingness to travel up to 40% of the time. Field Engineers attend internal company events, external tech events and customer meetings.
  

• Second language - Spanish or French preferred
• Python knowledge
• Experience collaborating with external partners
• Experience collaborating with several internal teams and providing stakeholder feedback for engineering roadmaps
  

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues from your team and others
• Priority Pass for travel and travel upgrades for long haul company events
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Project Management and Information Technology
• Industries Software Development

Referrals increase your chances of interviewing at Canonical by 2x

Dubai, Dubai, United Arab Emirates 1 year ago

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the Cloud Professional Services Manager role at Canonical

1 day ago Be among the first 25 applicants

Join to apply for the Cloud Professional Services Manager role at Canonical

Get AI-powered advice on this job and more exclusive features.

This is an opportunity to run a Professional Services team (also known as Field Engineering) team, helping customers understand and implement Canonical's open source solutions in public clouds and in their own data centers. We work across the entire spectrum of cloud offerings, from Ubuntu itself to virtualisation and private cloud, Kubernetes, and the implementation of sophisticated open source solutions such as MLops platforms, data platforms and more. We are rapidly expanding the range of open source solutions we offer and deliver to customers, as we move into new industries like telco, finance, health care and media we design and develop new open source solutions to meet their needs.

We believe that Engineering Managers should be outstanding engineers themselves. They should feel completely at home troubleshooting technical issues and having technical presales conversations with customers. They should contribute to project delivery themselves, but know that the technical contributions they bring are far less significant than their ability to shape the whole team's direction, focus and delivery. We grow management skills and train engineers, who are interested in soft skills, to be managers.

We believe that open source is just starting to transform the tech sector and enterprise compute. Our goal is to make open source easier, more reliable and more secure for deployment and development. We strive to be the provider of 'most software to most companies'. To deliver on that ambition, our engineers are carefully selected from the applicants across the globe. We select for brilliance and motivation to take open source to the next level. Our engineering managers help teams achieve more than they realised they could, and feel proud of the result.

The role of a Cloud Professional Services Manager at Canonical

The Field Engineering team is our team of cloud solutions architects at Canonical, working directly with our customers, designing private and public cloud solutions fitting their workload needs. The portfolio of products includes on-premise cloud solutions such as Openstack, MicroCloud and Ceph, and solutions that could be deployed either on-premises or in public clouds such as Kubernetes, Kubeflow, Spark, PostgreSQL, etc. The team works hands-on with the technologies by deploying, testing and handing over the solution to our support or managed services team at the end of a project. Managers and team members also take part in presales conversations to provide technical advice during the sales process.

A Cloud Professional Services Manager is responsible for line management and career guidance. The ability to develop engineering talent, to represent your team from a technical perspective, and to drive collaboration with other teams and customers are all critical to success in this role. You are also expected to actively participate in technical presales to help our department achieve our quarterly goals.

Location: This role will be home based, managing a team in your time zone.

What your day will look like

• Lead and develop a team of engineers, ranging from graduate to senior
• Work remotely in a single major time zone
• Coach, mentor, and offer career development feedback
• Identify and measure team health indicators
• Implement disciplined engineering processes
• Represent your team and product to stakeholders, partners, and customers
• Develop and evangelise great engineering and organisational practices
• Plan and manage progress on agreed goals and projects
• Be an active part of the leadership team, collaborating with other leaders
  
  

• Knowledge of cloud computing concepts & technologies, such as Kubernetes, Openstack, AWS, GCP, Azure, Ceph, etc.
• Practical knowledge of Linux and networking
• Experience in technical presales
• You are a dynamic person who loves to jump in new projects and interact with people
• Excellent verbal and written communication skills in English
• Passion and a track record of developing and growing people
• Experience in leading, coaching and mentoring engineers
• Organised and able to ensure your team delivers timely, high quality results
• An exceptional academic track record from high school and, preferably, university as well
• Willingness to travel up to 40% of the time. Field Engineers attend internal company events, external tech events and customer meetings.
  
  

• Second language - Spanish or French preferred
• Python knowledge
• Experience collaborating with external partners
• Experience collaborating with several internal teams and providing stakeholder feedback for engineering roadmaps
  
  

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues from your team and others
• Priority Pass for travel and travel upgrades for long haul company events
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Project Management and Information Technology
• Industries Software Development

Referrals increase your chances of interviewing at Canonical by 2x

Dubai, Dubai, United Arab Emirates 1 year ago

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the Cloud Professional Services Manager role at Canonical

1 day ago Be among the first 25 applicants

Join to apply for the Cloud Professional Services Manager role at Canonical

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This is an opportunity to run a Professional Services team (also known as Field Engineering) team, helping customers understand and implement Canonical's open source solutions in public clouds and in their own data centers. We work across the entire spectrum of cloud offerings, from Ubuntu itself to virtualisation and private cloud, Kubernetes, and the implementation of sophisticated open source solutions such as MLops platforms, data platforms and more. We are rapidly expanding the range of open source solutions we offer and deliver to customers, as we move into new industries like telco, finance, health care and media we design and develop new open source solutions to meet their needs.
We believe that Engineering Managers should be outstanding engineers themselves. They should feel completely at home troubleshooting technical issues and having technical presales conversations with customers. They should contribute to project delivery themselves, but know that the technical contributions they bring are far less significant than their ability to shape the whole team's direction, focus and delivery. We grow management skills and train engineers, who are interested in soft skills, to be managers.
We believe that open source is just starting to transform the tech sector and enterprise compute. Our goal is to make open source easier, more reliable and more secure for deployment and development. We strive to be the provider of 'most software to most companies'. To deliver on that ambition, our engineers are carefully selected from the applicants across the globe. We select for brilliance and motivation to take open source to the next level. Our engineering managers help teams achieve more than they realised they could, and feel proud of the result.
The role of a Cloud Professional Services Manager at Canonical
The Field Engineering team is our team of cloud solutions architects at Canonical, working directly with our customers, designing private and public cloud solutions fitting their workload needs. The portfolio of products includes on-premise cloud solutions such as Openstack, MicroCloud and Ceph, and solutions that could be deployed either on-premises or in public clouds such as Kubernetes, Kubeflow, Spark, PostgreSQL, etc. The team works hands-on with the technologies by deploying, testing and handing over the solution to our support or managed services team at the end of a project. Managers and team members also take part in presales conversations to provide technical advice during the sales process.
A Cloud Professional Services Manager is responsible for line management and career guidance. The ability to develop engineering talent, to represent your team from a technical perspective, and to drive collaboration with other teams and customers are all critical to success in this role. You are also expected to actively participate in technical presales to help our department achieve our quarterly goals.
Location: This role will be home based, managing a team in your time zone.
What your day will look like

• Lead and develop a team of engineers, ranging from graduate to senior
• Work remotely in a single major time zone
• Coach, mentor, and offer career development feedback
• Identify and measure team health indicators
• Implement disciplined engineering processes
• Represent your team and product to stakeholders, partners, and customers
• Develop and evangelise great engineering and organisational practices
• Plan and manage progress on agreed goals and projects
• Be an active part of the leadership team, collaborating with other leaders
  

• Knowledge of cloud computing concepts & technologies, such as Kubernetes, Openstack, AWS, GCP, Azure, Ceph, etc.
• Practical knowledge of Linux and networking
• Experience in technical presales
• You are a dynamic person who loves to jump in new projects and interact with people
• Excellent verbal and written communication skills in English
• Passion and a track record of developing and growing people
• Experience in leading, coaching and mentoring engineers
• Organised and able to ensure your team delivers timely, high quality results
• An exceptional academic track record from high school and, preferably, university as well
• Willingness to travel up to 40% of the time. Field Engineers attend internal company events, external tech events and customer meetings.
  

• Second language - Spanish or French preferred
• Python knowledge
• Experience collaborating with external partners
• Experience collaborating with several internal teams and providing stakeholder feedback for engineering roadmaps
  

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues from your team and others
• Priority Pass for travel and travel upgrades for long haul company events
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Project Management and Information Technology
• Industries Software Development

Referrals increase your chances of interviewing at Canonical by 2x

Dubai, Dubai, United Arab Emirates 1 year ago

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the Cloud Professional Services Manager role at Canonical

1 day ago Be among the first 25 applicants

Join to apply for the Cloud Professional Services Manager role at Canonical

Get AI-powered advice on this job and more exclusive features.

This is an opportunity to run a Professional Services team (also known as Field Engineering) team, helping customers understand and implement Canonical's open source solutions in public clouds and in their own data centers. We work across the entire spectrum of cloud offerings, from Ubuntu itself to virtualisation and private cloud, Kubernetes, and the implementation of sophisticated open source solutions such as MLops platforms, data platforms and more. We are rapidly expanding the range of open source solutions we offer and deliver to customers, as we move into new industries like telco, finance, health care and media we design and develop new open source solutions to meet their needs.

We believe that Engineering Managers should be outstanding engineers themselves. They should feel completely at home troubleshooting technical issues and having technical presales conversations with customers. They should contribute to project delivery themselves, but know that the technical contributions they bring are far less significant than their ability to shape the whole team's direction, focus and delivery. We grow management skills and train engineers, who are interested in soft skills, to be managers.

We believe that open source is just starting to transform the tech sector and enterprise compute. Our goal is to make open source easier, more reliable and more secure for deployment and development. We strive to be the provider of 'most software to most companies'. To deliver on that ambition, our engineers are carefully selected from the applicants across the globe. We select for brilliance and motivation to take open source to the next level. Our engineering managers help teams achieve more than they realised they could, and feel proud of the result.

The role of a Cloud Professional Services Manager at Canonical

The Field Engineering team is our team of cloud solutions architects at Canonical, working directly with our customers, designing private and public cloud solutions fitting their workload needs. The portfolio of products includes on-premise cloud solutions such as Openstack, MicroCloud and Ceph, and solutions that could be deployed either on-premises or in public clouds such as Kubernetes, Kubeflow, Spark, PostgreSQL, etc. The team works hands-on with the technologies by deploying, testing and handing over the solution to our support or managed services team at the end of a project. Managers and team members also take part in presales conversations to provide technical advice during the sales process.

A Cloud Professional Services Manager is responsible for line management and career guidance. The ability to develop engineering talent, to represent your team from a technical perspective, and to drive collaboration with other teams and customers are all critical to success in this role. You are also expected to actively participate in technical presales to help our department achieve our quarterly goals.

Location: This role will be home based, managing a team in your time zone.

What your day will look like

• Lead and develop a team of engineers, ranging from graduate to senior
• Work remotely in a single major time zone
• Coach, mentor, and offer career development feedback
• Identify and measure team health indicators
• Implement disciplined engineering processes
• Represent your team and product to stakeholders, partners, and customers
• Develop and evangelise great engineering and organisational practices
• Plan and manage progress on agreed goals and projects
• Be an active part of the leadership team, collaborating with other leaders
  
  

• Knowledge of cloud computing concepts & technologies, such as Kubernetes, Openstack, AWS, GCP, Azure, Ceph, etc.
• Practical knowledge of Linux and networking
• Experience in technical presales
• You are a dynamic person who loves to jump in new projects and interact with people
• Excellent verbal and written communication skills in English
• Passion and a track record of developing and growing people
• Experience in leading, coaching and mentoring engineers
• Organised and able to ensure your team delivers timely, high quality results
• An exceptional academic track record from high school and, preferably, university as well
• Willingness to travel up to 40% of the time. Field Engineers attend internal company events, external tech events and customer meetings.
  
  

• Second language - Spanish or French preferred
• Python knowledge
• Experience collaborating with external partners
• Experience collaborating with several internal teams and providing stakeholder feedback for engineering roadmaps
  
  

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues from your team and others
• Priority Pass for travel and travel upgrades for long haul company events
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Project Management and Information Technology
• Industries Software Development

Referrals increase your chances of interviewing at Canonical by 2x

Dubai, Dubai, United Arab Emirates 1 year ago

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.