3 806 Property Management Companies jobs in the United Arab Emirates
Tenant Relations Officer
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KAIZEN Asset Management Services is a leading property management firm in Dubai, is seeking a detail-oriented and results-driven individual to join our team as an Excellence Officer. At Kaizen, we are committed to continuous improvement and delivering exceptional quality in everything we do.
Responsibilities
- Respond promptly and professionally to customer inquiries and complaints via phone, and email.
- Provide accurate information about our properties, amenities, and leasing options.
- Assist customers in navigating our online platforms and resolving any technical issues they may encounter.
- Coordinate with other departments to ensure timely resolution of customer issues and requests.
- Maintain detailed and accurate records of customer interactions in our CRM system.
- Gather and analyze customer feedback to identify areas for improvement and recommend appropriate actions.
- Collaborate with the marketing team to develop and implement customer engagement initiatives.
- Stay updated on industry trends, market conditions, and competitors to provide valuable insights to customers.
- Conduct customer satisfaction surveys and utilize feedback to improve our service delivery.
- Bachelor's degree in Business Administration, Engineering, or a related field
- Excellent analytical and problem-solving skills.
- Attention to detail and ability to manage multiple projects simultaneously.
- Excellent communication and interpersonal skills.
- Proficiency in using quality management tools and software.
- Strong organizational and project management skills.
- Ability to work both independently and as part of a team.
- Commitment to continuous improvement and excellence.
Tenant Relations Officer
Posted today
Job Viewed
Job Description
KAIZEN Asset Management Services is a leading property management firm in Dubai, is seeking a detail-oriented and results-driven individual to join our team as an Excellence Officer. At Kaizen, we are committed to continuous improvement and delivering exceptional quality in everything we do.
Responsibilities
- Respond promptly and professionally to customer inquiries and complaints via phone, and email
- Provide accurate information about our properties, amenities, and leasing options
- Assist customers in navigating our online platforms and resolving any technical issues they may encounter
- Coordinate with other departments to ensure timely resolution of customer issues and requests
- Maintain detailed and accurate records of customer interactions in our CRM system
- Gather and analyze customer feedback to identify areas for improvement and recommend appropriate actions
- Collaborate with the marketing team to develop and implement customer engagement initiatives
- Stay updated on industry trends, market conditions, and competitors to provide valuable insights to customers
- Conduct customer satisfaction surveys and utilize feedback to improve our service delivery
Requirements
- Bachelor's degree in Business Administration, Engineering, or a related field
- Excellent analytical and problem-solving skills
- Attention to detail and ability to manage multiple projects simultaneously
- Excellent communication and interpersonal skills
- Proficiency in using quality management tools and software
- Strong organizational and project management skills
- Ability to work both independently and as part of a team
- Commitment to continuous improvement and excellence
Real Estate Management Officer
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Job Description
We are looking for a "Real Estate Management Officer " to join us with below mentioned requirements:
RequirementsAll are mandatory
7-10 years' experience in a real estate management company in UAE.
Well understanding of the real estate UAE laws & regulations.
Proven track of managing multiple kind of properties (mix-used, Residential, Commercial, warehouses, villas )
Well command of Facilities management (AMC & maintenance) contractually, technically & commercially.
Preferred to have accounting background
Have solid network with real estate brokers
Excellent English communication (writing and speaking).
Excellent in customer services.
Excellent Microsoft office user (Word & Excel).
Organized & well time management.
Key Responsibilities (Not Limited):
Manage multiple kind of properties.
Organize Annual Maintenance Agreements (AMC) with several providers and ensure the best rates are provided. As well as to monitor their performance during the year.
Follow up for required maintenance and related procurement.
Communicating with Tenants and walk-in-customers properly, thru meetings, Social Media platforms & emails.
Coordinate with various parties to ensure nil or minimal vacant units
Preparing tenancy contracts, entering Data in the Real State management system and sheets.
Monitor tenants' payments and keep reconciling the books.
Escalate the non-paid issues for the legal procedures.
Prepare periodic dashboard & detailed reports.
Salary Range: 10-15K
If you find your profile fits the above-mentioned criteria, please forward your updated resume to: -
Only shortlisted will be contacted.
Job Type: Full-time
Pay: AED10, AED15,000.00 per month
Real Estate Management Solutions Architect
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Our business revolves around providing innovative solutions to real estate professionals, streamlining property management and reducing legal risks.
By leveraging AI technology, we analyze property documents, laws, regulations, and third-party data, ensuring compliance and mitigating financial and legal liabilities.
The role of Python Developer is pivotal to our success, focusing on API design, data modeling, and LLM integration.
We seek a skilled Python expert with 3+ years of hands-on experience, preferably familiar with RESTful API development and integration.
They should possess a solid understanding of data modeling and schema design, as well as some experience with LLM integration.
As a collaborative team member, they should be comfortable working with JSON and external API services, with good debugging skills and a willingness to build upon existing code.
They will participate in planning meetings and collaborate with team members on architecture and design decisions.
Required Skills:
Real Estate Property Management
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Property Admin Executive Assistant (with Sales Background)
Location: Dubai Marina Plaza, Dubai
Company: Aston Gate Asset Management & Real Estate
Aston Gate Asset Management & Real Estate is a boutique, high-performance real estate firm with international standards and a strong footprint in Dubai. We are seeking a motivated Property Admin Executive Assistant who can balance administrative excellence with sales drive and client-facing responsibilities.
Requirements
- 2–3 years of proven experience in Dubai's real estate/property market
- Strong knowledge of Dubai property regulations and practices
- Valid UAE driving license (preferred)
- Excellent communication and organizational skills
- Ability to manage property-related tasks efficiently
- Proficiency in handling social media platforms
- Male candidates preferred
Skills & Qualifications
- Sales Skills: Solid experience in real estate sales with a proven track record. Ability to track and manage sales pipelines from initial contact to closure.
- Dubai Market Knowledge: In-depth understanding of the Dubai property market, landlord/tenant practices, and RERA compliance.
- Negotiation Skills: Confident in negotiating with buyers, sellers, and landlords.
- Problem-Solving: Quick thinker with ability to resolve issues during the sales and leasing process.
Typical Duties
Property & Sales
- Conduct market research to identify potential clients
- Develop and maintain client relationships
- Present properties to prospective buyers and tenants
- Negotiate contracts and close sales deals
- Provide after-sales client support
Executive Assistant & Admin
- Manage all communications (email, WhatsApp, follow-ups)
- Schedule meetings, viewings, and maintain CEO's calendar
- Act as liaison between the CEO, executives, agents, clients, and external contacts
- Manage CEO's expenses, reporting, and budget guidelines
- Handle confidential information with discretion and professionalism
What We Offer
- Base salary + commission/bonuses – total package potential up to AED 10,000 (inclusive of commission)
- Direct exposure to high-level clients, landlords, and investors
- Growth opportunity within a fast-expanding brokerage and asset management firm
- Supportive, high-performance work environment
Job Type: Full-time
Pay: AED3, AED10,000.00 per month
Strategic Global Real Estate Management Specialist
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Our team oversees the strategic management of our global real estate portfolio, including leases and transactions for offices, showrooms, and distribution centers. This role focuses on quality control and development in Dubai, setting high standards for facility operations.
The ideal candidate will have a strong background in project analysis and management, excellent communication skills, and the ability to lead small projects while ensuring customer satisfaction.
- Manage small projects requiring in-depth analysis and initiative
- Plan, organize, and monitor operational processes to ensure seamless customer experience
- Lead small projects and communicate effectively with customers and suppliers
- Develop and implement new strategies for assigned services, contributing to the planning of new facilities
- Monitor budget control and interface between stakeholders and external service providers
- Lead and develop employees, promoting occupational health and safety
Requirements:
- 5 years' experience in a related field
- Strong knowledge of Microsoft Office applications and excellent English language skills
Real Estate Property Manager
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Job Description
Property Manager
Manage commercial and residential properties of a family business.
Collecting rent, security deposits and rental cheques from tenants and individual owners
Paying property expenses, including taxes, mortgages, payroll, insurance premiums and maintenance costs
Reporting the property's financial status, occupancy and expiring leases to property owners
Meeting potential tenants, showing them the property and assessing their applications in accordance with the UAE laws
Inspecting properties and arranging for repairs and new materials as required
Arranging contracts for maintenance, trash removal, security and other ongoing services and managing disputes with these service providers where appropriate.
Investigating and resolving property complaints and rental violations
Manage and reconcile financial statements.
Run a project of migrating to digital process.
Oversee accounts payable and receivable.
Prepare and submit tax documents.
Drafting Tenancy Contract and Addendum for New and Renewal properties. Ensuring both tenant and Landlord documents are complete and updated on the CRM system.
Perform any additional responsibilities as requested or assigned.
Punctual and presentative with a good personality.
Maintaining property files & Mail management.
Good communication and writing skills.
Strong interpersonal skills ability to communicate to clients of differing backgrounds and respond to and address their inquiries correctly.
Must be well aware about developer registrations.
Must have excellent knowledge and hands on experience with Property Expert, Bayut and Dubizzle.
Must be Able to work independently and as part of a team.
Knowledgeable about Tarakhesi system and creating ad , Excel, etc.), google sheets and google drive.
Knowledgeable on real estate and property rules and regulations.
Must have hands on experience with Property Expert
Attend weekly meetings with the Owners of the Company to provide updates.
5 years experience in Real Estate and property management.
Driving license is a must
Accounting knowledge
Job Type: Full-time
Pay: AED5, AED7,000.00 per month
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Executive – Real Estate Asset Management
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Role : Executive – Real Estate Asset Management (EMARATI TALENT)
Location : Dubai
We are looking for a motivated
Asset Management Executive
to oversee leasing operations, tenant relations, documentation, and reporting while ensuring smooth and efficient asset management processes.
Key Responsibilities
- Draft, review, and issue lease agreements, renewals, and termination letters.
- Track lease expiries, payments, and maintain accurate tenant and property records.
- Coordinate tenant move-ins/outs and issue Ejari for long-term tenants.
- Act as the main contact for tenants, resolving requests quickly and professionally.
- Escalate cases to management with suggested solutions when required.
- Ensure compliance with legal requirements, approvals, and company policies.
- Maintain organized filing systems, contracts, licenses, and insurance records.
- Prepare regular reports (weekly/monthly/MDR) for management.
- Collaborate with finance, legal, and commercial teams to support operations.
- Maximize ERP usage to streamline processes and contribute to automation initiatives.
- Support process improvements to enhance efficiency and tenant experience.
Requirements
- Strong organizational, communication, and problem-solving skills.
- Detail-oriented with the ability to meet deadlines.
- Experience in asset or property management preferred.
- ERP/system knowledge is an advantage.
Please send your updated CV to
Manager - Tenant and Customer Relations – Retail – Asset Management
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Manager - Tenant and Customer Relations – Retail – Dubai Holding Asset Management
About Dubai Holding Asset Management:
Dubai Holding Asset Management (DHAM) owns and operates an extensive portfolio of 20 landmark retail destinations and 15 residential communities.
The Group plays a focal role in shaping Dubai's position as a global leader in business, tourism and leisure, contributing to its position as one of the world's most coveted and sought-after livable destinations. From hotspot retail destinations like Bluewater's, JBR, Souk Madinat Jumeirah, Al Khawaneej Walk and The Outlet Village to popular attractions, including the Theatre of Digital Art, Madame Tussauds, Tr88house, Museum of Illusions, Dubai Holding Asset Management's retail destinations captivate millions of visitors and tourists every year.
Meanwhile, the niche and vibrant community centers as Bay Avenue, Mudon Community Centre, and Serena Marketplace play a vast role in enhancing the overall quality of life in residential communities, making neighborhoods more vibrant and connected. In 2022,
Dubai Holding Asset Management's retail destinations collectively attracted over 28 million visitors and hosted over 75 events across the portfolio. Dubai Asset Management maintains a substantial presence in Dubai with a leasing portfolio of 15 distinct residential communities, elevating the city's global recognition as one of the most desirable and livable destinations worldwide.
About the Job:
An opportunity has arisen for a
Manager - Tenant and Customer Relations
to join
Dubai Holding Asset Management
. The main duties and responsibilities of this role:
The role holder is responsible for managing tenant relationships & customer services teams of the assigned asset, ensuring compliance of all tenants under the terms and conditions of the DHAM lease agreement, mall regulations, HSE, and local authorities. The role holder ensures that all tenant and customer service-related activities are monitored, and customer issues are addressed timely and in adherence with QA guidelines and DHAM's policies and procedures. The role holder provides leadership to the tenant relations and customer service teams to ensure excellent service levels and customer experience.
Overall Responsibilities
- Deputize the Centre Manager in support of business during their absence
- Resolve issues arising within the common areas in coordination with the community management team.
- Support the Centre manager in driving the Asset Plan for the coming year, including asset main initiatives in line with the vision of the asset.
Tenant Relations
- Develop plans and lead their implementation, ensuring the tenant relations team is effectively and efficiently managing relationships and compliance across the asset's tenants
- Ensure that the tenants always comply with Dubai Municipality regulations and DHAM'S lease and retail asset policies and procedures, such as housekeeping, cleanliness, safety and security, etc.
- Carry out routine checks to ensure that all tenant stores are trading, merchandised, presented well, and kept lean, maintenance-free, and safe at all times.
- Ensure all maintenance and safety issues highlighted by the tenants are promptly escalated and resolved by the operations team and service providers.
- Follow-up with the tenants for timely payment of rentals in coordination with the collections team and support in resolving any conflict or disputes. Prepare details of the cases as required.
- Prepare special case reports for rent discounts requested by important tenants to be presented to the Centre Manager and Executive Director for further action.
- Conduct tenant orientation meetings for the entire mall, covering emergency procedures, communication systems, and other security procedures relating to the tenants.
- Conduct tenants' meetings on a regular basis to enhance relationships, operations and customer experience.
- Ensure tenant compliance with safety measures and fire systems; the team collects all compliance documents.
Financials / Legal
- Provide advice and feedback to the Senior Centre Manager in the budget process in relation to concessions, OPEX, CAPEX, and manpower planning.
- Liaise with the finance department on AR collections and reconciliations
- Liaise with DH and DHAM legal departments on legal cases and tenant defaults
Customer Service and Relations
- Oversee and supervise the customer services team to ensure all customer complaints and queries are addressed timely.
- Ensure that the center's vision and values are understood and communicated clearly to the customers through the customer services teams on a periodic basis (fortnightly or monthly).
- Establish staff schedule and ensure daily duties are effectively delegated, follow-ups are carried out, and annual leave is prepared according to the division and business requirements.
- Ensure smooth and well-organized operation at the Information desk, providing all customers with efficient services and ensuring their expectations are constantly met.
- Handle escalated inquiries received at the Information Desk from stakeholders and customers.
- Ensure that the customer queries received via the call center are addressed promptly and issues are escalated to the appropriate teams in a timely manner.
Mall Operations and Marketing Support
- Ensure mall inspections are smoothly and properly carried out by the Tenant Relations Executive Team.
- Facilitate the execution of retailer-driven marketing initiatives within tenancy and common areas in liaison with all relevant departments.
- Oversee and supervise the controls of all mall's promotional information and mechanics, coupons, vouchers, and other mall-related services.
- Develop and implement the necessary procedures for all value-added services such as stroller rental, wheelchair loans, lost and found, met and great, etc.
- Supervise and oversee the completion of general admin & document control at the mall level. To verify that outgoing mall communication is prepared and administered effectively.
- Provide accurate information to customers on any current promotions set by the marketing department and ensure its set process and procedures are carried out accurately.
Performance Review and Reporting
- Analyse individual retailer and category performance and present findings to the Senior Centre Manager and Marketing in regard to business enhancement opportunities.
- Provide sustainability analysis for all retailers and assist the leasing department in planning, controlling, and optimizing the brands and tenant mix (replacement of poor performers).
- Report regularly on the performance of the asset from revenue, sales, and marketing perspectives.
- Monitor the actual cost versus budget monthly & provide reports/data to assess the project's financial performance.
- Prepare retail asset management reports as & when requested (yearly footfall, turnover, rental forecasts, etc.).
- Maintain an update on market research and provide reports on retail trade, sales, and market & competition analyses and develop reports and fact sheets.
Continuous Improvement
- Identify additional revenue-generating opportunities to maximize mall revenue.
- Identify enhancements to the mall that may boost mall revenues (additional units kiosks, etc.)
- Implement policies, procedures, and processes for the respective function/department and ensure reviewing and keeping the existing ones updated as part of the 'continuous process improvement.
About you:
The ideal candidate for this position will have the following experience and qualifications:
- Bachelor's degree in Business Administration/Management or a related field (Master's degree preferred).
- Minimum of 8 years of experience in retail or real estate management, mall operations, tenant relations, leasing, or customer experience.
- Middle East experience is an advantage.
- Strong leadership with proven ability to drive results and manage cross-functional teams.
- Excellent communication, presentation, facilitation, and influencing skills.
- Skilled in tenant relations, customer engagement, and conflict resolution with the ability to remain composed during challenging situations.
- High level of financial acumen, numerical ability, and analytical skills.
- Strong organizational and multi-tasking abilities with expertise in prioritizing key issues and building consensus.
- Exceptional problem-solving, judgment, and decision-making skills.
- Ability to establish and nurture relationships across all levels of the organization.
About the Benefits:
At Dubai Holding, we're committed to nurturing the success and well-being of our colleagues. Join our dynamic and diverse team and enjoy a comprehensive benefit package that includes competitive compensation, career development opportunities, and a collaborative work environment. We strongly believe in creating an empowered workforce that will help us build a connected city for tomorrow. We are committed to attracting the brightest minds and nurturing the most pioneering candidates who desire to make a great impact on the future of Dubai.
Accountant & Administrator (Real Estate & Property Management – Dubai)
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We are seeking a highly skilled Accountant & Administrator with proven experience in real estate and property management to join our team. The ideal candidate will be responsible for managing financial accounts, overseeing daily operations, handling property leasing and administration, and ensuring smooth communication with tenants, landlords, and regulatory authorities such as the Dubai Land Department (DLD).
This role requires a professional who can manage accounting, operational, and administrative tasks efficiently while ensuring compliance with all applicable laws and standards.
Key Responsibilities : Accounting & Finance
- Record and manage all financial transactions in line with accounting standards.
- Prepare monthly and annual budgets, financial statements, and cash flow reports.
- Manage bank accounts, reconciliations, and financial settlements.
- Issue invoices, receipts, and maintain accounts payable and receivable.
- Monitor revenue, expenses, and ensure accurate financial reporting.
Operations & Property Management
- Oversee day-to-day property management operations.
- Manage lease contracts (signing, renewal, termination) and ensure proper registration on DLD/Ejari systems.
- Maintain accurate records of properties, units, tenants, and contracts.
- Coordinate with maintenance teams and vendors to ensure properties are well-maintained.
- Supervise rental operations, collections, and property-related documentation.
Collections & Accounts Management
- Manage rent collections and follow up on outstanding payments.
- Prepare detailed reports on receivables, due payments, and arrears.
- Send reminders, notices, and coordinate with tenants regarding overdue accounts.
- Provide regular collection status reports to senior management.
Communication & Administration
- Act as the main point of contact for tenants regarding inquiries, complaints, and requests.
- Liaise with landlords, DLD, municipalities, and other relevant authorities.
- Support senior management with financial and operational insights for decision-making.
- Organize administrative files, records, and ensure compliance with company policies.
Qualifications & Requirements:
- Bachelor's degree in Accounting, Finance, Business Administration, or related field.
- 2–5 years of proven experience in accounting and real estate/property management in Dubai.
- Strong knowledge of Dubai Land Department (DLD) systems and Ejari.
- Hands-on experience with property management systems and accounting software (QuickBooks, Tally, or similar).
- Proficiency in Microsoft Excel and all Microsoft Office applications.
- Strong analytical and reporting skills.
- Excellent communication skills in English (Arabic proficiency is a plus).
- Strong organizational skills with the ability to handle multiple tasks under tight deadlines.
- Professional, detail-oriented, and reliable personality.
Job Type: Full-time
Pay: AED3, AED5,000.00 per month