638 Quality Improvement jobs in the United Arab Emirates

The Quality Business Partner plays a vital role in ensuring adherence to quality standards and driving continuous improvement within designated areas. This position oversees the governance of the quality management system framework, fosters strong partnerships with teams at site level, and provides critical insights to uphold compliance and mitigate risks.

This position ensures alignment with corporate quality objectives and facilitates best practice sharing to enhance overall performance. The Quality Business Partner works closely with operational teams and their direct leader to drive quality initiatives and improvements.

Main Responsibilities:

• Ensure adherence to quality standards by overseeing and enforcing quality standards for consistent and reliable performance.
• Governance of quality management system: Manage the governance framework for the quality management system, ensuring all processes are documented, controlled, and compliant with internal and external standards.
• Foster partnerships with site-level teams: Build and maintain strong working relationships with operational teams at the site level to drive quality initiatives and improvements.
• Provide critical insights for compliance and risk mitigation: Deliver key insights related to compliance, quality risks, and potential issues, and work proactively to address these risks before they escalate.
• Collaboration within Quality: Work closely with direct leader to align regional operations with corporate quality objectives, ensuring consistency in quality across all sites.
• Monitor and report on quality performance: Regularly track and report on the quality performance metrics, identifying areas for improvement and implementing corrective actions when necessary.
• Training and development of teams: Provide guidance and support to site-level teams to ensure they are properly trained in quality standards and procedures.
• Act as a quality subject matter expert: Serve as a subject matter expert for quality-related inquiries, troubleshooting, and guidance for site-level teams.
• Support audits and inspections: Assist in preparing for and supporting internal and external audits, ensuring compliance with applicable regulations and standards.
• Drive quality culture: Encourage and promote a quality culture across all levels, motivating teams to take ownership of quality and continuously seek improvements.

Critical Competencies:

• Stakeholder Engagement and Networking: Builds and nurtures relationships to align regional efforts.
• Customer-Centric Leadership: Addresses customer needs through proactive, quality-driven solutions.
• Conflict Management: Resolves conflicts promptly while maintaining focus on objectives.
• Clear and Effective Communication: Communicates quality issues and strategies clearly to stakeholders.
• Data-Driven Decision Making: Analyzes data insights to drive operational quality improvements.
• Project Leadership and Execution: Leads and executes projects to achieve quality improvements.
• Adaptability and Resilience: Adjusts quickly to changes while maintaining focus on results.
• Team Leadership and Development: Mentors and motivates the quality team to foster growth.
• Root Cause Analysis and Problem-Solving: Identifies root causes and implements corrective actions effectively.
• Ethical Integrity and Accountability: Upholds high ethical standards, fostering trust and accountability.

The primary responsibility of a mystery shopping auditor is to conduct thorough audits and evaluate service quality, cleanliness, staff behavior, and overall customer experience across various locations.

This role requires strong communication skills and the ability to provide clear, structured feedback in a timely manner.

The primary role of this position is to ensure high-quality standards, workflow efficiency, and exceptional customer experience.

• Conduct thorough quality checks on complaints casework, correspondence, and handling
• Analyze complaints to verify adherence to policies and procedures, ensuring consistent and high-quality communication
• Evaluate decision-making accuracy and assess the quality of resolution provided

• Establish efficient data processes and systems
• Research new data applications
• Present data insights to stakeholders

This position plays a vital role in driving business success by ensuring the highest standards of quality and customer satisfaction.

Responsibilities Include:

1. Managing and improving quality standards across various aspects of the business
2. Collaborating with cross-functional teams to drive process improvements and enhance customer experience
3. Developing and implementing data-driven solutions to inform business decisions

We are seeking a Process/Quality Improvement Manager for a leading energy/utilities company to play a key role in a continuous improvement program. The successful candidate will be responsible for identifying, establishing, and implementing Business Excellence and Process Improvement initiatives as directed by the Managers of Quality, Process Improvement, and Business Excellence.

The role involves leading the implementation and maintenance of Quality, Environment, and Occupational Health and Safety systems across various departments and business units within the company.

Your key duties and responsibilities will include:

1. Leading all Business Excellence Initiatives
2. Promoting and driving process improvement initiatives within business units and departments
3. Implementing and maintaining Quality, Environment, and Occupational Health and Safety Management Systems
4. Planning, initiating, and conducting internal audits; reporting on compliance and recommending improvements
5. Developing, implementing, monitoring, and maintaining employee rewards schemes and corporate social responsibility programs

Qualifications and experience required:

• A graduate degree, preferably in Industrial Engineering, with at least 9 years of experience in a senior supervisory role, including a minimum of 5 years in Quality or Business Excellence
• Qualified in Six Sigma, Lean, QFD, and Kaizen methodologies, with a Black Belt certification
• At least 3 years of experience implementing Six Sigma, Process Improvement, or Business Process Reengineering projects in the Process or Service Industry
• Experience in Business Excellence, Quality Management, and Customer Relationship Management is desirable
• Internal auditor qualifications in Quality, Environment, or Occupational Health & Safety management systems are desirable
• Excellent communication and presentation skills

About the Company

HR Source Consulting is a premier Human Resources Consultancy providing HR planning and solutions across the Middle East and North Africa (MENA). We specialize in attracting high-caliber candidates for roles in various sectors including IT, Media & Communications, FMCG, and more.

We serve a wide range of clients from multinationals to SMEs and boutique businesses, offering tailored HR services including permanent, interim, and contract recruitment, managed services, salary surveys, outplacement, and relocation advice.

Our mission is to deliver comprehensive HR solutions at all levels, ensuring client satisfaction through a dedicated, tailored approach.

Join the Department of Community Development (DCD), Abu Dhabi as the Executive Director - Life Quality Improvement Office in the Regions

About DCD

The Department of Community Development (DCD) is the custodian of Abu Dhabi's social sector agenda. We are committed to the social welfare of everyone who calls Abu Dhabi home and strive to raise the quality of services in the sector, creating an inclusive and cohesive society in the Emirate. Our mission is to promote a sustainable society and economy that is transparent and responsive to the needs of Abu Dhabi's diverse and growing community. We work to regulate, empower, and monitor the social and community development sector, ensuring quality, effective, and accessible care and services for our people.

Key Responsibilities and Purpose

The core purpose of this role is to
lead the process of identifying and implementing initiatives
for improving the quality of life in specified regions, ensuring cooperation with relevant entities, and guaranteeing the implementation of approved plans. You will directly manage
The Team of the Life Quality Improvement Office in the Regions
.

Strategic Leadership & Execution

• Lead the identification of initiatives and supervise the process of improving the quality of life based on geographical monitoring and in coordination with the Social Monitoring and Impact Office.
• Supervise the development of improvement programs and plans for specified regions, aligning them with performance indicators and coordinating with relevant entities.
• Ensure prioritization of high-impact programs and the alignment of efforts to achieve desired quick wins, while developing innovative, region-specific solutions to address root causes of challenges.
• Lead the process of evaluating the impact of programs and incorporating development opportunities into future improvement plans.
• Direct the performance of the Office by setting Key Performance Indicators (KPIs) and continuously recommending required performance improvements.
• Lead the formulation of the Office strategy and follow up on its implementation, ensuring sector needs are included in the Department's strategic plan.

Coordination, Accountability, and Stakeholder Management

• Lead cooperation with partners to face social challenges and enhance accountability for implementing plans and achieving desired results.
• Manage cooperation and engagement with both Internal Stakeholders (e.g., all organizational units in the Department for strategic plans, governance, and risk management) and key External Stakeholders (including the Abu Dhabi Executive Council, relevant Social Sector entities, Abu Dhabi Police, Department of Health, etc.) to ensure effective achievement of programs and objectives.
• Ensure the availability of required competencies, capabilities, and budgets to support implementation of improvement programs.
• Supervise the submission of solutions and recommendations for improving the quality of life in the regions.
• Ensure the availability and accessibility of data for proactive intervention to address challenges.

Operational and People Management

• Manage budget allocation for the Office to ensure full compliance.
• Lead and approve the process of workforce planning reports, talent acquisition strategies, and budgets.
• Set performance management objectives and conduct performance reviews for all subordinates.
• Lead the process of identifying required talents for pivotal roles for succession planning.

Candidate Success Profile

We are looking for a visionary leader with proven experience in the GCC government context.

Education

• Master's degree in Public Policy, Urban Planning, Business Administration, Public Administration, or a related field.
• Executive education or leadership certifications are a plus.

Certifications

• Project coordination or foundational project management certifications (e.g., CAPM, PRINCE2 Foundation) are preferred.

Experience

• Minimum 13 years of relevant experience, with at least 10 years in senior executive roles.
• Demonstrated experience in leading large-scale, cross-sectoral public initiatives.
• Deep knowledge of government structures, delivery models, and strategic reporting processes in the GCC context is essential.

Skills and Competencies

• Executive leadership, strategic planning, and government coordination (Expert level in Strategy Development, Strategic Thinking, and Leadership).
• Performance management and cross-agency collaboration (Expert level in Participation and Partnership Building).
• Strong political awareness and cultural sensitivity.
• Arabic fluency is required; English proficiency essential.
• Expert competencies also include Stimulating Innovation, Encouraging Change, Achievement and Impact, Communication Strategy Development, Risk Management, Program Design and Development, and Total Quality Management.

Direct message the job poster from Department of Community Development

The Department of Community Development (DCD) is the custodian of Abu Dhabi's social sector agenda. We are committed to the social welfare of everyone who calls Abu Dhabi home and strive to raise the quality of services in the sector, creating an inclusive and cohesive society in the Emirate. Our mission is to promote a sustainable society and economy that is transparent and responsive to the needs of Abu Dhabi's diverse and growing community. We work to regulate, empower, and monitor the social and community development sector, ensuring quality, effective, and accessible care and services for our people.

The core purpose of this role is to lead the process of identifying and implementing initiatives for improving the quality of life in specified regions, ensuring cooperation with relevant entities, and guaranteeing the implementation of approved plans. You will directly manage The Team of the Life Quality Improvement Office in the Regions.

• Lead the identification of initiatives and supervise the process of improving the quality of life based on geographical monitoring and in coordination with the Social Monitoring and Impact Office.
• Supervise the development of improvement programs and plans for specified regions, aligning them with performance indicators and coordinating with relevant entities.
• Ensure prioritization of high-impact programs and the alignment of efforts to achieve desired quick wins, while developing innovative, region-specific solutions to address root causes of challenges.
• Lead the process of evaluating the impact of programs and incorporating development opportunities into future improvement plans.
• Direct the performance of the Office by setting Key Performance Indicators (KPIs) and continuously recommending required performance improvements.
• Lead the formulation of the Office strategy and follow up on its implementation, ensuring sector needs are included in the Department's strategic plan.

• Lead cooperation with partners to face social challenges and enhance accountability for implementing plans and achieving desired results.
• Manage cooperation and engagement with both Internal Stakeholders (e.g., all organizational units in the Department for strategic plans, governance, and risk management) and key External Stakeholders (including the Abu Dhabi Executive Council, relevant Social Sector entities, Abu Dhabi Police, Department of Health, etc.) to ensure effective achievement of programs and objectives.
• Ensure the availability of required competencies, capabilities, and budgets to support implementation of improvement programs.
• Supervise the submission of solutions and recommendations for improving the quality of life in the regions.
• Ensure the availability and accessibility of data for proactive intervention to address challenges.

• Manage budget allocation for the Office to ensure full compliance.
• Lead and approve the process of workforce planning reports, talent acquisition strategies, and budgets.
• Set performance management objectives and conduct performance reviews for all subordinates.
• Lead the process of identifying required talents for pivotal roles for succession planning.

We are looking for a visionary leader with proven experience in the GCC government context.

• Master's degree in Public Policy, Urban Planning, Business Administration, Public Administration, or a related field.
• Executive education or leadership certifications are a plus.

• Project coordination or foundational project management certifications (e.g., CAPM, PRINCE2 Foundation) are preferred.

• Minimum 13 years of relevant experience, with at least 10 years in senior executive roles.
• Demonstrated experience in leading large-scale, cross-sectoral public initiatives.
• Deep knowledge of government structures, delivery models, and strategic reporting processes in the GCC context is essential.

• Executive leadership, strategic planning, and government coordination (Expert level in Strategy Development, Strategic Thinking, and Leadership).
• Performance management and cross-agency collaboration (Expert level in Participation and Partnership Building).
• Strong political awareness and cultural sensitivity.
• Arabic fluency is required; English proficiency essential.
• Expert competencies also include Stimulating Innovation, Encouraging Change, Achievement and Impact, Communication Strategy Development, Risk Management, Program Design and Development, and Total Quality Management.

• Executive

• Full-time

• Government Administration and Civic and Social Organizations

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

A Quality Control Coordinator is responsible for ensuring compliance with quality standards and reporting any discrepancies. They provide quality improvement plans to partners and inspect materials, processes, and products to meet customer demands.

• Monitor and report on all activities, processes, and procedures related to production.
• Conduct periodic checks on processes to ensure required quality is maintained.
• Prepare, update, and implement quality management documents and procedures.
• Respond to customer complaints and propose corrective action to improve the production process.
• Support process improvement projects to create stable and efficient quality processes.

• Bachelor's degree or equivalent preferred.
• Minimum 2 years of experience in quality control.
• Certified Auditor or Certified Quality Analyst preferred.
• ISO 9001/2015 experience or any QMS experience preferred.
• Strong decision-making and problem-solving skills.
• Excellent oral and written communication skills.
• Strong auditing and statistical skills.
• Attention to detail and organizational skills.
• Technical aptitude.

• Ability to work independently and as part of a team.
• Effective time management and prioritization skills.
• Adaptability and flexibility in a fast-paced environment.

This is a challenging opportunity to make a meaningful contribution to a dynamic organization. If you are passionate about delivering high-quality results and improving processes, we encourage you to apply.

Location

Abu Dhabi, Abu Dhabi, United Arab Emirates

Category

Manufacturing

Job ID: R

Posted: Aug 21st 2025

Continuous Improvement Specialist

Are you a looking for a new opportunity?

Would you like to develop your career with a Global Energy company?

Join our cutting-edge Engineering Team

Bringing the most cutting-edge physical and digital technologies together, creating oilfield equipment is the beating heart of our work. Devising smarter systems that control and monitor oil and gas extraction, our subsea and surface-pressure capabilities are industry-leading and commercially-innovative.

Partner with the best

Build world-class industrial monitoring products and deliver high quality, timely results for our customers. Associates are trained to work with a variety of tools, automation, and software while maintaining a safety first, quality first mindset.

As a Continuous Improvement Specialist, You will be responsible for:

• Develop new solutions based upon precedents in the organizations
• Identify and deploy lean tools & Six Sigma methodologies throughout the organization.
• Plan and deploy Lean Road map to improve the plant KPIs
• Identify the projects to improve the Process safety, Process cycle time, product quality and product cost.
• Develop and conduct Lean Six Sigma training plan for plant.
• Analyze process data and solve problem using Lean six sigma tools
• Handles special projects, as assigned.

Fuel your passion

To be successful in this role you will need to:

• Have bachelor's degree from an accredited university or college
• Have minimum of 3 additional years of experience as a Black Belt

Desired Characteristics

• Strong oral and written communication skills. Strong interpersonal and leadership skills. Ability to influence others and lead small teams. Lead initiatives of moderate scope and impact. Ability to coordinate several projects simultaneously. Effective problem identification and solution skills. Proven analytical and organizational ability.

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

• Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

• Contemporary work-life balance policies and wellbeing activities
• Comprehensive private medical care options
• Safety net of life insurance and disability programs
• Tailored financial programs
• Additional elected or voluntary benefits

About Us:

We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for people and the planet.

Join Us:

Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you Let's come together and take energy forward.

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

This role is a key position within the business responsible to identify, analyze and implement process improvement opportunities partnering with business areas across the organization through focused and structured deployment of continuous improvement tools and techniques to achieve results around cost, quality, and delivery in alignment with business objectives.

Key Responsibilities

• Participate, collaborate, and manage continuous improvement initiatives
• Support Sr. Continuous Improvement Manager to Identify, plan, and implement key projects to improve quality, reduce costs, increase productivity, and improve cycle time by reducing waste, rework, etc. resulting in significant business improvement and customer satisfaction
• Identify project risks to foresee potential problems and propose solutions to address in advance
• Support to conduct meetings and/or workshops, determine audience and tactics appropriate for a particular discussion. Adapt facilitation style to engage a variety of group settings
• Evaluate process improvement information, including policy and procedures to identify inefficiencies and coordinate to determine a future state that satisfies the business requirements.
• Use appropriate measurement, analysis, and evaluation methods to accurately identify and document process improvements
• Work with multiple cross-functional teams to synthesize findings, develop improvement recommendations and assist with execution of initiatives
• Provide stakeholders with project status updates, feedback, and appropriate reporting on key responsibilities and objectives
• Produce data and metrics, to provide visibility to track and evidence savings which will support benefit realization
• Post implementation reviews to ensure successful delivery has been achieved and to ensure that improvements are sustained
• Continually challenge individuals and teams to improve through systematic application of continuous improvement methodologies and leading by example
• Assess the cultural landscape and adapt change management strategies, as appropriate
• Ensure compliance with company and other relevant standards / regulations
• Ad-hoc tasks, analysis, and reporting, as necessary

Qualification

• Bachelor's degree required, preferably in Engineering, Management, or related discipline
• Accredited continuous improvement certification (Lean Six Sigma) at the Green or Black belt level

Experience

• 5+ years' work experience in process improvement, quality management, or similar role
• Proven track record of leading successful process improvement projects
• Middle East experience desirable
• Manufacturing or Service industry experience desirable