6 Rcm Consultant jobs in the United Arab Emirates

Supports, maintains, and optimises the hospital’s revenue cycle systems and workflows across all stages of the patient financial journey, including registration, charge capture, billing, coding, claims submission, collections, and reporting. Applies hands-on expertise in Oracle Health Millennium (Cerner), Oracle Fusion ERP/Finance, MyCare, IQVIA, HEI, and related applications. Serves as a bridge between clinical, financial, and IT stakeholders, ensuring regulatory compliance, accurate reimbursements, and optimised financial performance to support world-class patient care.

Responsibilities

System Administration & Optimization

• Support and configure RCM workflows across Oracle Millennium (Cerner) and Oracle Fusion ERP modules (Finance, Billing, GL, AP, AR).
• Ensure seamless integration of revenue-related data across MyCare, IQVIA, and HEI systems.
• Partner with Finance and Clinical teams to maintain accurate charge capture, coding, and reimbursement processes.
• Monitor system performance, troubleshoot issues, and ensure high availability of RCM applications.

Revenue Cycle Process Management

• Support end-to-end revenue cycle processes including scheduling, registration, insurance verification, billing, and collections.
• Ensure claims submission workflows are optimized and compliant with DHA and payer standards.
• Analyze denial trends and root causes, recommend corrective actions, and support AR reconciliation with Oracle Fusion Finance.

Reporting & Analytics

• Develop dashboards and reports in collaboration with Finance and Data Analytics teams using Oracle BI, IQVIA, HEI, and MyCare.
• Provide insights on KPIs such as Days in AR, DNFB, denial percentages, and collection rates.
• Translate financial and operational requirements into technical reporting solutions.

Governance & Compliance

• Ensure compliance with DHA/MOHAP billing regulations, ICD-10, CPT, DRG, HIPAA, and JCI standards.
• Maintain audit readiness with documentation of RCM system changes, workflows, and controls.
• Collaborate with cybersecurity and governance teams to enforce secure access and data confidentiality.
• Investigate incidents, correlate logs, and prepare structured RCA documentation.
• Perform diagnostics across integrated RCM platforms and escalate complex issues to vendors or cross-functional teams.

Stakeholder Engagement & Collaboration

• Serve as an internal consultant, educating teams on RCM system capabilities and best practices.
• Work with external vendors (Oracle, IQVIA, MyCare, HEI) on upgrades, integrations, and roadmaps.
• Provide structured updates to leadership, project managers, and end users.
• Contribute to a culture of collaboration, accountability, and transparency across IT, Finance, and Clinical teams.

Qualifications

QUALIFICATIONS & SKILLS:

• Bachelor’s Degree in Healthcare Administration, Finance, Information Systems, or related field.
• Certification in Revenue Cycle Management, Oracle ERP, or Healthcare IT preferred.
• Professional coding certification (CPC, CCS, or equivalent) preferred.
• Project Management certification (PMP, PRINCE2, Agile) preferred.

PROFESSIONAL EXPERIENCE:

• Minimum of three (3) Revenue Cycle Management within healthcare, preferably in multi-site or regulated hospital systems.
• Knowledge of revenue cycle processes including registration, billing, coding, claims submission, collections, and reimbursement.
• Knowledge of Oracle Health Millennium (Cerner), Oracle Fusion ERP/Finance, MyCare, IQVIA, and HEI systems.
• Knowledge of DHA/MOHAP billing regulations, ICD-10, CPT, DRG, HIPAA, and JCI compliance.
• Knowledge of HL7/FHIR interfaces and interoperability standards (preferred).
• Knowledge of robotic process automation (RPA) and AI/ML applications in revenue cycle optimization (preferred).
• Skills in configuring, troubleshooting, and optimizing RCM workflows in multi-hospital or enterprise healthcare environments.
• Skills in financial and operational reporting using Oracle BI, IQVIA, and HEI.
• Skills in analyzing denial trends, AR metrics, and revenue leakage with data-driven solutions.
• Skills in vendor management and contract oversight (preferred).
• Ability to ensure compliance and audit readiness across billing, coding, and reimbursement workflows.
• Ability to collaborate effectively with clinical, operational, and financial stakeholders.
• Ability to work under pressure in mission-critical hospital environments.
• Ability to lead small-scale projects or ERP/RCM enhancement initiatives (preferred).

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**Job Description**
The ideal candidate will have **deep knowledge of Revenue Cycle modules** -including Registration, Scheduling, Charge Services, Patient Accounting, and Health Information Management-and will play a key role in **optimizing workflows, ensuring integration accuracy, and supporting end-to-end revenue operations** within healthcare systems. This is a hands-on role requiring both **technical proficiency and strong functional understanding** of RCM processes
**Responsibilities**
**What you will do:**
-Configure and maintain modules related to **Registration, Scheduling, Billing, and Claims** .
- Develop and manage **required components of the system** based on clinical and financial requirements.
- Maintain **Health Plan setup, Contractual Discounts** , and **Claim Submission Deadlines** aligned with payer rules and regulatory compliance.
- Analyze and streamline RCM workflows to improve operational efficiency and financial accuracy.
- Collaborate with functional and technical teams to identify bottlenecks and propose system-based solutions.
- Provide expert consulting to business stakeholders on RCM design decisions, interdependencies, and workflow impacts.
- Support and troubleshoot **integration between HIS** and external systems.
- Design, code, and implement enhancements using **Java, DiscernDev, Custom MPage Development, and CCL/Custom Reporting** to meet evolving business needs. **Collaboration & Client Engagement**
- Partner with cross-functional teams, including Solution Architects and Business Analysts, to translate requirements into effective solutions.
- Engage with healthcare leadership and finance teams to align system configurations with strategic RCM goals.
- Provide post-go-live support, optimization, and issue resolution for RCM-related functions.
**Basic Qualifications:**
- Bachelor's degree in **Computer Science, Information Technology, or related field** .
- Minimum **5 years of experience** in **Healthcare Information Systems (HIS)** with a focus on **Revenue Cycle Management** .
- Proven expertise in **Revenue Cycle** modules (Registration, Scheduling, Charge Services, Patient Accounting, HIM etc). Preferred
- Experience working with **Health Insurance Post Offices (e.g., Riayati, DHPO)** , including transaction monitoring and troubleshooting.
- Hands-on experience with **CCL, MPage Development, DiscernDev, and Java programming** .
- Strong understanding of **health plan configuration, claim workflows, charge capture, and discount management** .
- Excellent analytical, problem-solving, and documentation skills.
- Excellent **English communication skills** , both verbal and written.
**Expected Attributes**
- Proactive and detail-oriented with a focus on quality and results.
- Strong stakeholder management and communication skills.
- Passion for healthcare innovation and operational excellence.
- Ability to work under pressure, handle multiple priorities, and meet tight deadlines.
- Willingness to travel and support on-site as needed.
Career Level - IC3
**About Us**
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We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
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Role Overview

We are seeking a highly analytical and strategic FP&A Manager to support financial planning, budgeting, forecasting, and decision-making for a real estate development company. The role requires strong financial modeling skills, a deep understanding of real estate finance, and the ability to provide actionable insights to senior management.

Key Responsibilities

• Lead the budgeting, forecasting, and financial planning processes for real estate projects and overall company operations.
• Prepare financial models, scenario analysis, and profitability forecasts for new and ongoing development projects.
• Analyze financial performance, track KPIs, and provide variance analysis to support strategic decisions.
• Collaborate with project managers, accounting, and operations teams to ensure accurate financial reporting.
• Develop dashboards and reports to provide actionable insights to senior management and stakeholders.
• Support investment analysis, feasibility studies, and capital allocation decisions for new development projects.
• Ensure compliance with accounting standards, corporate policies, and internal controls.
• Assist in presentations to investors, lenders, and executive leadership.

Qualifications & Experience

• Bachelor’s degree in Finance, Accounting, Economics, or related field (Master’s or MBA preferred).
• 5–8 years of experience in FP&A, preferably in real estate development, construction, or property investment.
• Strong financial modeling, budgeting, and forecasting skills.
• Proficiency in Excel, ERP systems, and financial reporting tools (e.g., SAP, Oracle, Yardi).
• Excellent analytical, problem-solving, and communication skills.
• Ability to work under tight deadlines and manage multiple projects simultaneously.

Key Skills

• Financial Planning & Analysis (FP&A)
• Real Estate Project Finance
• Budgeting & Forecasting
• Financial Modeling & Valuation
• KPI Tracking & Reporting
• Investment & Feasibility Analysis
• ERP & Reporting Tools

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Overview

Kearney, Financial Planning & Analysis (FP&A) Analyst — Full-time in Dubai, Middle East & Africa region.

Job Description

Kearney, Financial Planning & Analysis (FP&A) Analyst

As the FP&A Analyst in our Dubai office, you will support the financial planning and analysis function with a focus predominantly on the Middle East region. This role is responsible for budgeting, forecasting, financial modeling, and providing strategic insights to drive business decisions. The FP&A Analyst will collaborate with various departments to gather and analyze financial data, identify trends, and support decision-making processes. A proactive mindset, strong analytical skills, attention to detail, and the ability to communicate complex financial information clearly are essential. The ideal candidate will be a strategic thinker who can contribute to the company's growth and profitability through meticulous financial planning and analysis.

Reporting directly to the Senior Financial Planning & Analytics Manager and functionally to the Regional CFO and ME Financial Controller. The role also works closely with Finance teams in Dubai, South Africa, Turkey, London, and Chicago, as well as other local functions such as HR, Staffing, Office Management, and Legal. The ME finance team consists of 11 members.

Key responsibilities

• Develop and maintain complex financial models to support various business scenarios and strategic initiatives.
• Conduct detailed variance analysis to compare actual results to budget and forecast, identifying key drivers and providing actionable insights.
• Monitor and analyze cost structures, identifying areas for cost reduction and efficiency improvements.
• Collaborate with sales and marketing teams to develop accurate revenue forecasts and track performance against targets.
• Evaluate capital expenditure proposals, perform ROI analysis, and track project performance.
• Perform scenario planning and sensitivity analysis to assess the financial impact of different business decisions and external factors.
• Conduct benchmarking studies to compare company performance against industry peers and best practices.
• Create and maintain dashboards and visualizations to communicate financial performance and key metrics to stakeholders.
• Ensure compliance with financial regulations and internal policies, assisting with audits and regulatory reporting as needed.
• Identify and implement process improvements to enhance the efficiency and effectiveness of the FP&A function.
• Act as a strategic partner to business units, providing financial insights and recommendations to support operational and strategic decisions.
• Identify and assess financial risks, developing strategies to mitigate potential impacts on the business.
• Develop and track key performance indicators (KPIs) to measure and improve business performance.
• Assist in the preparation and management of the annual budget, ensuring alignment with organizational goals and objectives.
• Support ad-hoc financial analysis and special projects as needed, providing timely and accurate information to stakeholders.

Who you are

After nearly 100 years, we know this business is fundamentally about making connections—between facts, figures, insights, strategies, tools, technologies and above all, people. That’s why we look for proactive, positive, and flexible individuals who are always unapologetically their unique selves.

We want to hear from you if you:

• Have a university degree or equivalent and are studying for, or completed an internationally recognized Certified/Chartered accountant qualification such as ACA, ACCA, CIMA, CPA
• Have a minimum 5 years in a similar role. Professional service industry experience is desirable
• Have a strong knowledge of financial planning and analysis in a related role
• Possess strong proficiency in Microsoft Excel and financial modelling
• Have experience with financial software and ERP systems (e.g., SAP, Oracle) is a plus
• Have excellent analytical and problem-solving skills
• Have excellent verbal and written communication skills in English. Arabic is desirable
• Are commercially minded and are willing to be hands on
• Have strong organization skills, attention to detail and a high level of accuracy
• Are a self-driven, highly motivated team player who understands the implications of collaborating in a truly global environment

What we can offer you

Every day, our people work to be the difference for our clients, our communities, and our colleagues. They are sustained by a competitive remuneration package plus comprehensive benefits and perks, including but not limited to:

• Generous retirement/pension savings contributions
• Comprehensive medical insurance for employees and their families
• Structured and on-the-job learning and development opportunities
• Personalized opportunities to help you chart a unique career journey to pursue your own personal and professional goals

Apply now. Submit your cover letter, CV (.doc or .pdf format only) via our website.

Equal employment opportunity and non-discrimination Kearney prides itself on providing a culture where our employees belong and thrive equally, which means our people feel comfort, confidence, and joy as they do great things for our firm, our colleagues, and our clients. Kearney is an equal opportunity employer; we recruit, hire, train, promote, develop, and provide other conditions of employment without regard to a person’s gender identity or expression, sexual orientation, race or ethnicity, religion, age, national origin, disability, marital status, pregnancy status, veteran status, genetic information, or any other differences consistent with applicable laws. This includes providing reasonable accommodation for disabilities or religious beliefs and practices. We encourage everyone to apply, including those who may not feel historically represented in consulting.

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Head of Portfolio Management and Customer Life Cycle

United Arab Emirates

Job Description

Role: Head of Portfolio Management and Customer Life Cycle
Location: Abu Dhabi

Role Purpose:
The Head of Portfolio Management and Customer Life Cycle – Priority and Private Banking is responsible for the strategic leadership, growth, and performance management of client portfolios within the Priority and Private Banking segments. This role entails developing and executing data-driven portfolio strategies, enhancing customer value, and ensuring exceptional service delivery. A critical aspect of the position involves managing the customer lifecycle — from generation through conversion—to support sustainable business development and deepen existing client relationships.

Key Accountabilities of the role

• Define and implement portfolio strategies to drive growth in Assets Under Management (AUM), client profitability, and long-term customer loyalty across Priority and Private Banking segments.
• Oversee segmentation, customer lifecycle value management, and tailored engagement programs to optimize portfolio performance and client outcomes.
• Client Experience and Relationship Management
• Lead initiatives that enhance the end-to-end client journey, ensuring a consistently high standard of service delivery tailored to the sophisticated needs of Priority and Private Banking clients.
• Utilize customer insights and advanced analytics to identify cross-sell, up-sell, and retention opportunities.

Leads and Pipeline Management

• Establish and manage a structured leads generation and management framework, ensuring a continuous pipeline of high-potential Priority and Private Banking prospects.
• Collaborate closely with internal referral networks, frontline staff, digital marketing, and external partners to drive qualified lead flow.
• Oversee lead allocation, tracking, conversion metrics, and reporting to ensure maximum efficiency and effectiveness.
• Champion digital tools and CRM systems to enhance visibility and responsiveness in lead management processes.

Customer Lifecycle Management

• Design, implement, and continuously improve customer lifecycle management strategies to maximize customer value across: Prospecting & Acquisition, Onboarding, Engagement & Relationship Deepening, Growth & Consolidation, Retention & Loyalty, Exit or Transition.

Product and Solution Alignment

• Work with product, investment, and credit teams to ensure a robust suite of solutions is aligned with client needs and regulatory requirements.
• Promote holistic financial planning and advisory services across investments, lending, protection, and wealth transfer strategies.

Leadership and Team Development

• Lead, coach, and develop a high-performing team of portfolio and relationship managers dedicated to serving Priority and Private Banking clients.
• Establish performance standards and KPIs, promoting accountability, collaboration, and continuous improvement.
• Facilitate cross-functional collaboration to drive client success and team alignment with business goals.

Risk and Compliance Oversight

• Ensure all portfolio management and client engagement activities comply with applicable regulatory requirements, internal policies, and risk management frameworks.
• Maintain oversight of portfolio-level risk indicators and implement timely corrective actions as necessary.

Business Reporting and Insights

• Monitor key performance indicators (KPIs) including portfolio growth, revenue generation, client acquisition, retention, and satisfaction.
• Deliver regular updates and strategic insights to senior management to support business planning and decision-making.

Key Performance Indicators (KPIs)

• Revenue and Profitability per Client
• New-to-Bank Client Acquisition and Conversion Rates
• Client Retention and Satisfaction (e.g., Net Promoter Score)
• Portfolio Penetration and Cross-Sell Ratios
• Lead Pipeline Velocity and Conversion Metrics
• Customer Lifecycle Progression and Retention Metrics
• Regulatory Compliance and Risk Metrics

Specialist Skills / Technical Knowledge Required for this role:

• Bachelor’s degree in finance, Business, Economics, or related discipline; Master’s degree (MBA) preferred.
• Minimum of 15 years of progressive experience in wealth management, private banking, or consumer banking, including leadership roles.
• Deep expertise in managing Priority and/or Private Banking client segments with a strong understanding of financial advisory, portfolio strategy, and customer lifecycle management.
• Demonstrated success in pipeline and leads management, portfolio development, and team leadership.
• Familiarity with banking regulatory standards, compliance frameworks, and risk governance practices.

Job Info

• Job Identification 3415
• Posting Date 07/25/2025, 07:34 AM
• Apply Before 08/31/2025, 07:34 AM
• Locations Abu Dhabi, Al Rowdah, Shk Rashid Bin Saeed St. 313 ADIB New Headquarters Branch, Sh. Zayed Main Branch Abu Dhabi United Arab Emirates, Abu Dhabi, AE

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