685 Recruitment Assistant jobs in the United Arab Emirates

Role: Student Recruitment Assistant

Grade: Grade 3

Appointment: Full-time, Open-ended

Department: MRAC Directorate

Location: Dubai Campus

About our School/Directorate/Team:

The Marketing, Recruitment, Admissions and Communications group is at the heart of attracting, engaging and delivering exceptional student and stakeholder experiences.The Admissions Office handles over 20,000 applications to undergraduate and postgraduate programmes at our Scottish campuses each year as well as offering support and advice to admissions colleagues at our Dubai and Malaysia campuses.Our aim is to ensure that all applicants receive a high-quality service that is timely and fair, and we strive to put the applicant at the heart of everything we do.

Purpose of Role:

Heriot-Watt is entering an exciting phase in terms of development of its professional services. We have centralised and re-aligned our recruitment and Admissions Teams in Edinburgh and are embarking on a journey to develop a new structure for our Dubai Campus and recruitment hub.

Reporting to the Student Recruitment Manager or Admissions Manager depending on responsibility, the successful candidate will take the responsibility for coordinating and delivering a range of activities that enable Heriot Watt Dubai to achieve its ambitious student recruitment and admissions targets for both UG, PG and research degrees. Student Recruitment Assistants are responsible for delivering customer facing events, both on and off campus, delivering customer service activities for all prospective students, ensuring the university is promoted in relevant and attractive ways. This role requires focus on proactive robust follow-up service to convert prospects into enrolled students and processing of admissions applications.

Based in the Student Recruitment and Admissions Team of our Dubai campus you will work as part of the team that provides an exceptional level of customer service to all prospective students and applicants to the University guiding them from first point of contact through to enrolment. You will be the first point of contact for phone calls and emails and respond to these within agreed response times ensuring the needs of the enquirer are met and making full use of enquiry management and CRM systems in place. As part of the admissions function, the role also requires you will work as part of the team which provides administrative support for the direct application processes.

Bringing together your passion for education and customer care, you will have exceptional interpersonal skills, attention to detail and be a self-starter who can support prospective students while they embark on their journey with Heriot Watt.

Summary of Key Duties and Responsibilities

You will be part of the team providing a high-quality front-line service to all enquirers to the University. Your main duties will be to respond to enquirers by phone or email, dealing with day-to-day queries at events and providing support for prospective students throughout their journey to Heriot Watt and assist with application processing. You will be working under the guidance of Student Recruitment Manager or Admissions Manager in Dubai.

Key duties and responsibilities:

• Act as an ambassador for the University to a wide range of stakeholders, notably prospective students, parents and working professionals,
• Always provide an exceptional applicant experience and the delivery of a customer-focused service and experience to optimise recruitment and conversion objectives, utilising the CRM system to track all engagements with HW prospective students,
• Support optimisation of lead capture as part of the enquiries process and in line with feedback from prospective students,
• Operating across various communication channels: phone, e-mail, face-to-face at on-campus and external events, but equally providing customer service via in-bound social media channels, incl. participating in Live Chats with prospects and applicants and other virtual events as when organised by the University,
• Ensure that responses exceed the enquirers needs and are sent in a timely fashion and to agreed turnaround times, provide information, relevant and personalised advice to each prospective student,
• Provide support and guidance to our student interns on a wide range of enquiries relating to student recruitment,
• Attend and assist with execution of internal and external student recruitment events including open days, PG Masterclass, Virtual events/workshops, offer holder events and recruitment fairs, both at the campus, in-schools and at external student recruitment fairs to provide information, advice and guidance on the University’s portfolio of undergraduate, postgraduate and research programmes to prospective students
• Capture and maintain scholarship data for new undergraduate and postgraduate students
• To set up and maintain a calendar of student recruitment events, manage enquiries, and bookings and work with the CRM team to coordinate pre-event and follow up communications to maximise attendance for the assigned programme,
• Assist the Domestic Recruitment Manager, Student Recruitment Officer, Admission Manger, with manging the student ambassador scheme within the Student Recruitment team to ensure events and other recruitment activities are effectively staffed and represented to maximise conversion and ultimate enrolment of prospective students,
• To establish and maintain an effective network of contacts externally and in Schools and Services, and to work effectively with these contacts to maximise our student recruitment potential,
• Supporting the Admissions Manager in all daily processes related to application management,
• Ensuring that all applicants are provided with the necessary information and correspondence throughout the year,
• Maintain a thorough knowledge of the University’s admissions policy, including assessment / selection and entry criteria and keep abreast of changes to admissions procedures.
• To participate in all marketing activities and other areas of work within Marketing, Student Recruitment, and admissions as required,
• Provide support to the wider team and the Student Recruitment Manager, Student Recruitment Officer, and Admissions Manager during key admissions periods,
• General administrative duties including filing, and other duties that may be seen as being within the scope of this position.

Education, Qualifications & Experience:

Essential

1. Excellent literacy and numeracy skills or similar or equivalent experience,
2. Experience of working within a similar environment as outlined above, specifically with a focus on multi-channel customer experience,
3. Competent in the use of relevant IT packages including Microsoft Excel, Word and Outlook
4. Well-developed interpersonal skills,
5. Experience in face-to-face customer service role, including participating in and organising in-house and external recruitment / sales events,
6. Demonstrable professional and proactive approach,
7. Evidence of excellent attention to detail,
8. Appreciation of working with confidential information,
9. Ability to work flexibly, quickly and accurately by taking account of new information or changes in circumstances and modifying the understanding of a problem or situation accordingly
10. Experience of using initiative and creativity to resolve problems, that may be predictable but not routine, identifying practical and suitable solutions,
11. Demonstrable provision of excellent customer service.

Desirable

1. Educated to a degree level
2. Experience of administration in a higher or secondary education environment
3. Understanding and knowledge of UAE and international education markets and current issues
4. Experience of working with databases i.e. Student Record or CRM systems
5. Experience of enquiry management systems

Please note that this job description is not exhaustive, and the role holder may be required to undertake other relevant duties commensurate with the grading of the post. Activities may be subject to amendment over time as the role develops and/or priorities and requirements evolve.

How to Apply

Please submit your application via the Heriot-Watt on-line recruitment system attaching a Cover letter describing your interest and suitability for the post and an updated CV

At Heriot Watt we are passionate about our values and look to them to connect our people globally and to help us collaborate and celebrate our success through working together. Our research programmes can deliver real world impact which is achieved through the diversity of our international community and the recognition of creative talent that connects our global team.

Our flourishing community will give you the freedom to challenge and to bring your enterprising mind and to help our partners with solutions that can be applied now and in the future. Join us and Heriot Watt will provide you with a platform to thrive and work in a way that also helps you live your life in balance with well-being and inclusiveness at the heart of our global community.

Heriot-Watt University is committed to securing equality of opportunity in employment and to the creation of an environment in which individuals are selected, trained, promoted, appraised and otherwise treated on the sole basis of their relevant merits and abilities. Equality and diversity are all about maximising potential and creating a culture of inclusion for all.

The appointment is conditional upon successful completion of all Labour and Immigration formalities, and the start date will need to be delayed if the employment visa is not in place.

We are seeking an exceptional Administrative Support Specialist to join our team.

This is a high-profile role that requires strong organizational skills and attention to detail. As an Executive Assistant, you will be responsible for providing administrative support to senior executives with a high degree of autonomy and a proactive approach.

The ideal candidate will have at least 5 years of experience in an administrative support role, preferably from larger organizations, and will be fluent in English. They will also possess excellent communication skills, expertise in PowerPoint and sound knowledge of Excel, as well as the ability to manage multiple inquiries simultaneously.

In this dynamic environment, you will have the opportunity to work on various projects, including scheduling meetings, preparing agendas, coordinating logistics, and taking minutes. You will also be responsible for booking travel arrangements and preparing travel expense reports.

To succeed in this role, you must have a passion for delivering exceptional customer experiences and a proactive mindset. If you are a highly organized and motivated individual who is eager to take on new challenges, we encourage you to apply.

About the Role:

• Provide administrative support to senior executives with a high degree of autonomy and a proactive approach.
• Schedule meetings, prepare agendas, coordinate logistics, and take minutes.
• Book travel arrangements and prepare travel expense reports.
• Manage multiple inquiries simultaneously and prioritize tasks effectively.

Requirements:

• At least 5 years of experience in an administrative support role, preferably from larger organizations.
• Fluency in English.
• Excellent communication skills.
• Expertise in PowerPoint and sound knowledge of Excel.
• Ability to manage multiple inquiries simultaneously.

Benefits:

• A creative team environment that inspires innovation and collaboration.
• An attractive compensation package that recognizes your value and contributions.
• Excellent opportunities for progressive learning and development.

Location: Medical Center Dubai

We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team. The successful candidate will be responsible for handling day-to-day administrative tasks, maintaining accurate records, and coordinating with various departments.

• Manage appointments, schedules, and correspondence
• Support HR, procurement, and inventory-related activities as required

• Previous experience in an administrative role, preferably in a healthcare or medical environment

This is an exciting opportunity to work in a dynamic and fast-paced environment. As an Administrative Support Specialist, you will play a vital role in ensuring the smooth operation of our medical center.

1. Provide administrative support to the medical center's staff
2. Manage and maintain accurate records and documentation
3. Coordinate with various departments to ensure seamless operations

As an employee of our medical center, you will enjoy a competitive salary package and opportunities for career growth and development.

We are seeking a skilled and friendly Receptionist to be the welcoming face of our office. As a key member of our team, you will play a crucial role in client communication.

• Front Desk Duties:
• Welcome visitors and manage calls in a professional manner.
• Maintain a clean and organized reception area.
• Make outbound calls to potential clients to schedule appointments for our sales team.
• Manage meeting schedules and assist with basic office coordination.
• Be comfortable on camera for promotional or company videos if needed.
• Keep accurate records of calls and appointment status.

• No prior experience is required, but excellent communication and interpersonal skills are essential.
• A friendly, confident, and professional attitude is necessary for success in this role.
• You should have basic computer knowledge (MS Office, email handling).
• Fluency in English is required; Arabic or additional languages is a plus.

• A supportive and growth-oriented work environment.
• The opportunity to learn and grow within the real estate industry.
• Fixed salary + commissions structure.
• Ongoing training for the right candidate.

Enhance Your Career as an Office Support Specialist

We are seeking a highly organized and skilled individual to provide exceptional administrative support.

• Offer top-notch administrative assistance, including phone support and response management.
• Collaborate with the team in drafting and designing documents using specialized software, driving innovative solutions.
• Manage and organize documents, files, and records with precision and attention to detail.
• Guarantee data accuracy through diligent data entry and database maintenance.
• Provide proactive support to colleagues as needed, fostering a collaborative environment.
• Maintain office equipment to ensure optimal performance and efficiency.

• High school diploma or equivalent.
• Excellent communication and interpersonal skills, enabling effective collaboration.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Familiarity with basic office equipment, including printers, scanners, and fax machines.

This position offers an excellent opportunity to join our team as a support assistant, providing administrative backing to our team in Dubai. You will collaborate with our existing executive assistant and be accountable for managing contact information, preparing weekly research reports, and maintaining conference schedules.

We are seeking an efficient, well-organized individual with strong attention to detail to excel in this role.

• Manage contact information for the team
• Prepare weekly research reports
• Maintain conference schedules
• Assist with printing and collating research packs
• Prepare purchase orders, currency requests, and expense claims

In return for your hard work and dedication, you will be part of a dynamic team that values teamwork, professional conduct, and a proactive approach.

About Us

We pride ourselves on treating clients and candidates as individuals with unique needs, delivering tailored solutions to meet their expectations.

Job Title:

We are seeking a highly skilled and organized Administrative Support Specialist to provide top-notch support to our team with various personnel-related and administrative tasks.

Key Responsibilities:

• Greet visitors warmly and professionally, creating a positive first impression of the organization.
• Assist the management team by scheduling appointments, coordinating meetings, and managing calendars efficiently.
• Answer phone calls promptly, direct inquiries to the appropriate person, and ensure timely responses to emails.
• Maintain accurate and confidential records and databases, updating them regularly.
• Support the creation and editing of reports, presentations, and other documents to aid HR operations.
• Conduct research and gather information for various projects and presentations as required.
• Arrange travel bookings for team members when necessary, ensuring smooth arrangements.
• Monitor office supplies inventory, replenish items as needed, and place orders for new supplies.
• Support the HR Department with any additional tasks or projects as assigned.
• Manage day-to-day office operations, including correspondence, file organization, and supply procurement.
• Aid in maintaining employee records, filing, and data entry for HR processes.
• Support the recruitment process by coordinating interviews, collecting candidate documents, and organizing recruitment materials.
• Assist in organizing and implementing employee engagement initiatives to foster a positive workplace culture.
• Help with onboarding new employees, maintaining employee records, and coordinating employee benefits.

Requirements:

• Bachelor's degree (Minimum 03 years of university studies).
• PC literacy and experience with MS Office applications (Required)
• 2-5 years of similar work experience.

Working Arrangements:

Monday to Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 1:00 PM
Weekly-Off (Sunday)

We are seeking a highly skilled and experienced professional to serve as the face and voice of our organization. As a key member of our team, you will be responsible for providing exceptional administrative support and ensuring seamless communication with clients.