116 Regulatory Standards jobs in the United Arab Emirates

Regulatory Reporting – Standards and Control Manager (UAE National)

Join HSBC and grow your career in a role that offers opportunities for advancement and impact. We are looking for a dedicated professional to lead the embedding of the regulatory reporting process framework in the UAE.

Role Purpose:

Lead the implementation of the regulatory reporting process framework in the UAE by:

• Driving strategic regulatory reporting initiatives in UAE
• Coordinating and delivering end-to-end regulatory reporting processes
• Maintaining oversight of the regulatory reporting inventory in the UAE
• Creating playbooks and overseeing the delivery of key regulatory reports (RBS, EWRA, BRFs, etc.) that require bank-wide coordination
• Acting as the SME and single point of contact for specific regulatory reporting requirements across all lines of business and functions
• Leading transformation efforts and implementing effective changes in UAE regulatory reporting and notification processes
• Embedding policies, procedures, and target operating models related to regulatory reporting in the UAE
• Driving initiatives to enhance regulatory reporting practices
• Engaging with second line of defense functions to scope and manage new reporting requirements

Roles & Responsibilities:

• Designing and implementing an optimal, scalable bank-wide operating model for regulatory reporting
• Identifying and managing new reporting requirements in collaboration with 2LoD Stewards and industry bodies
• Coordinating and delivering the end-to-end reporting process, including submission management and handling queries from regulators
• Validating report submissions through data assurance and analytical reviews, and conducting quality assurance reviews
• Managing ad-hoc regulatory reporting tasks and maintaining the report inventory
• Overseeing strategic regulatory reporting deliverables and ensuring effective control policies
• Ensuring accuracy and integrity of regulatory returns
• Minimizing risks by establishing strong control frameworks
• Engaging with key stakeholders including COO, CRO, CCO, and compliance teams
• Providing status updates to governance forums and ensuring efficient BAU reporting

Quality Assurance Analyst At Faham Group, we're seeking an experienced Quality Assurance Analyst to join our team. This dual-focused role will be responsible for developing and delivering high-quality training programs while also conducting thorough operational auditing to ensure continuous improvement across our organization. Key Responsibilities Needs Assessment & Strategic Planning
Conduct comprehensive assessments to identify training gaps across departments
Partner with managers to pinpoint critical skill deficiencies and competency development needs
Align training initiatives with organizational objectives and growth strategies
Program Development & Content Creation
Design and develop engaging training materials specifically for White Collar staff
Tailor content to address the unique requirements of various roles and organizational levels
Maintain up-to-date training resources that reflect company standards and best practices
Training Delivery & Facilitation
Facilitate dynamic training sessions using diverse instructional methods including presentations, simulations, and interactive activities
Lead both in-person and virtual training effectively to accommodate different learning environments
Create positive learning experiences that maximize participation and knowledge retention
Product Knowledge Training
Design and implement comprehensive product knowledge training for newly hired white collar employees
Ensure staff understand product features, benefits, and applications
Evaluation & Continuous Improvement
Implement measurement systems to assess training effectiveness through various metrics
Collect and analyze participant feedback to refine content and delivery approaches
Maintain detailed documentation of all training activities and outcomes
Auditing & Quality Assurance
Field Audits & Compliance Verification
Conduct regular site visits to evaluate adherence to safety standards, quality protocols, and operational procedures
Identify and document deviations from established processes and standards
Perform customer verification calls to gather comprehensive feedback on all service touchpoints
Review customer service call recordings to identify service enhancement opportunities
Discrepancy Management
Thoroughly investigate reported issues and meticulously document findings in the violation/discrepancy tracking system
Apply root cause analysis techniques to identify underlying issues
Process Improvement
Provide leadership with actionable recommendations based on audit findings
Collaborate across departments to implement improvement initiatives
Utilize audit insights to enhance training materials and methodologies
Reporting & Analytics
Performance Reporting
Generate comprehensive training effectiveness reports and ROI analyses
Prepare detailed monthly audit reports highlighting key findings and improvement areas
Compile and present violation/discrepancy tracker data with actionable insights
Develop visual dashboards to track key performance indicators

Qualifications & Experience
Minimum 3 years of experience in training, development, and auditing roles
Strong knowledge of coaching models, facilitation techniques, and leadership development
Understanding of process improvement methodologies (Six Sigma, Lean, etc.)
Professional certification in L&D or Auditing (CPTD, SHRM-CP, CIA, Six Sigma)
Familiarity with operational environments similar to ours
Proficiency in creating engaging training programs and materials
Advanced skills in MS Office suite and training technology platforms
Demonstrated experience delivering face-to-face and virtual sessions to diverse audiences
Expertise in documenting workflows, SOPs, and identifying inefficiencies
Experience conducting internal audits, compliance checks, and risk assessments
Skilled in root cause analysis techniques (5 Whys, Fishbone Diagrams, etc.)
Strong analytical abilities and technical report-writing skills
Excellent communication skills with the ability to engage cross-functional teams
Meticulous attention to detail and high standards for documentation accuracy
Proactive approach to identifying process and performance improvement opportunities
Demonstrated ability to manage multiple priorities and meet deadlines #J-18808-Ljbffr

Reporting Relationship : Director of the Office of Institutional Effectiveness (OIE)

Expected Starting Date: For immediate hire

Job Status: Full-time

Application Deadline: The position is open until filled

Located in Sharjah, United Arab Emirates, and following the successful launch of The Africa Institute in 2018, Global Studies University was established in 2023 as a non-profit institution for higher education by His Highness Sheikh Dr. Sultan bin Muhammad Al-Qasimi, Member of the Supreme Council and Ruler of Sharjah.Read more .

This position reports to the Director of the Office of Institutional Effectiveness (OIE). The objective of the Academic Quality Assurance Officer is to support OIE’s efforts in all related business and operational functions to ensure quality assurance and monitor performance at GSU. The Quality Assurance Officer will assist in monitoring progress in matters related to quality assurance and enhancement of GSU’s progress in areas of teaching, research, and knowledge production, with the objective to facilitate the best learning environment for faculty and graduate students, and most importantly to ensure that the institute achieves the highest ranking possible within the global educational ranking systems. The overall charge is to provide support through the development of a mechanism for collecting data on the institute’s progress. One of the main objectives of the office is to enhance the institute’s ranking according to the international standards of research and teaching institutions. Through OIE and GSU processes, the QA and enhancement officer works to establish and conduct ongoing evaluations through feedback from faculty, students, and staff, leading to constant improvement and maintenance of academic standards. The goal is to demonstrate to all stakeholders the high quality of teaching, learning, research, and publishing output of its faculty and graduate students, and to make sure they meet the standards and expectations according to the best practices in global peer institutions. This will be achieved by developing risk-based institutional and subject-for-review processes.

The prospective candidate for the position should have background and long-term experience and understanding of the Academic Quality framework, including enhancement and assurance (QE&A) mechanisms; and a commitment to promoting and developing the consistency of the institute’s engagement with quality processes to enhance the student learning experience and faculty research output.

• To work on issues related to national regulation and assessment of teaching quality, student progress, and graduates’ future employment
• To coordinate external reviews of academic quality and standards as assigned
• To assist in the design and implementation of a model of continuous academic review to promptly identify and address challenges to the student experience, student progress, and graduate outcomes
• To ensure that the institute meets the expectations for the UAE-CAA Higher Education
• To manage the periodic review of the academic quality and standards
• To manage the approval processes for new academic developments as assigned
• Provide academic data analysis: report grades, exam results, and attendance
• Develops accurate information and reports for OIE to provide the Office of the Chancellor and assist in maintaining standards of performance of the institute including underachieving students
• Assist with strategic planning and monitoring of performance management in sync with CAA requirements as assigned
• To work on accreditation compliance reporting and timelines
• To work on a periodical benchmarking exercise to compare GSU to similar local, regional and international peer institutions by collecting relevant external data for purposes of benchmarking different academic and administrative functions and processes
• To prepare, review and work on submission of accreditation reports and requirements to the CAA and other accreditation bodies.
• To collaborate effectively with the Student Administration team, Academic Registration Office, and with Departments and their administrators
• Perform all other functions as assigned by the Director of OIE

• Master’s degree in a relevant field

• Requires a minimum of 5 years of relevant experience in academic affairs, preferably, within a higher education institution
• Previous experience in data management capacity within higher education
• Experience in managing and developing data systems
• Experience in producing accurate data for reporting and assessment
• Experience in university ranking systems
• Creating and maintaining data capture and data entry templates
• Strong organizational skills, coupled with the ability to take initiative and work with limited supervision
• Strong verbal and written communication skills, including presentation skills, and demonstrated competency in interacting with people at all levels of the organization
• The ability to work effectively as part of a team in a multicultural environment, to handle pressure with a positive attitude, and to meet deadlines in a demanding work environment
• Ability to keep up to date on relevant policies and procedures in line with the duties identified in the job description
• Excellent oral and written communication skills in English, with a preference for proficiency in Arabic
• Proficiency with Microsoft Office applications
• The ability to maintain a high level of professionalism and confidentiality

If you are interested, kindly send an email with your CV and a Cover Letter to the following email: . Please mention the position you are applying for in the subject line.

*Salary and further compensation commensurate with degree and experience. Benefits package includes health insurance, housing, and transportation, children’s school fees allowances subject to coordination of benefits.

*The Africa Institute (GSU) is committed to fair employment practices and encourages women and men of all national, ethnic, and religious backgrounds to apply and join our expanding team. UAE nationals are encouraged to apply.

*We anticipate a high number of applications and will do our best to respond to any queries. Please note that only shortlisted applicants will be contacted in the first instance.

Located in Sharjah, United Arab Emirates, and following the successful launch of The Africa Institute in 2018, Global Studies University was established in 2023 as a non-profit institution for higher education by His Highness Sheikh Dr. Sultan bin Muhammad Al-Qasimi, Member of the Supreme Council and Ruler of Sharjah.

This position reports to the Director of the Office of Institutional Effectiveness (OIE). The objective of the Academic Quality Assurance Officer is to support OIE’s efforts in all related business and operational functions to ensure quality assurance and monitor performance at GSU. The Quality Assurance Officer will assist in monitoring progress in matters related to quality assurance and enhancement of GSU’s progress in areas of teaching, research, and knowledge production, with the objective to facilitate the best learning environment for faculty and graduate students, and most importantly to ensure that the institute achieves the highest ranking possible within the global educational ranking systems. The overall charge is to provide support through the development of a mechanism for collecting data on the institute’s progress. One of the main objectives of the office is to enhance the institute’s ranking according to the international standards of research and teaching institutions. Through OIE and GSU processes, the QA and enhancement officer works to establish and conduct ongoing evaluations through feedback from faculty, students, and staff, leading to constant improvement and maintenance of academic standards.

The prospective candidate for the position should have background and long-term experience and understanding of the Academic Quality framework, including enhancement and assurance (QE&A) mechanisms; and a commitment to promoting and developing the consistency of the institute’s engagement with quality processes to enhance the student learning experience and faculty research output.

• To work on issues related to national regulation and assessment of teaching quality, student progress, and graduates’ future employment
• To coordinate external reviews of academic quality and standards as assigned
• To assist in the design and implementation of a model of continuous academic review to promptly identify and address challenges to the student experience, student progress, and graduate outcomes
• To ensure that the institute meets the expectations for the UAE-CAA Higher Education
• To manage the periodic review of the academic quality and standards
• To manage the approval processes for new academic developments as assigned
• Provide academic data analysis: report grades, exam results, and attendance
• Develop accurate information and reports for OIE to provide the Office of the Chancellor and assist in maintaining standards of performance of the institute including underachieving students
• Assist with strategic planning and monitoring of performance management in sync with CAA requirements as assigned
• To work on accreditation compliance reporting and timelines
• To work on a periodical benchmarking exercise to compare GSU to similar local, regional and international peer institutions by collecting relevant external data for purposes of benchmarking different academic and administrative functions and processes
• To prepare, review and work on submission of accreditation reports and requirements to the CAA and other accreditation bodies
• To collaborate effectively with the Student Administration team, Academic Registration Office, and with Departments and their administrators
• Perform all other functions as assigned by the Director of OIE

• Master’s degree in a relevant field

• Requires a minimum of 5 years of relevant experience in academic affairs, preferably within a higher education institution
• Previous experience in data management capacity within higher education
• Experience in managing and developing data systems
• Experience in producing accurate data for reporting and assessment
• Experience in university ranking systems
• Creating and maintaining data capture and data entry templates
• Strong organizational skills, coupled with the ability to take initiative and work with limited supervision
• Strong verbal and written communication skills, including presentation skills, and demonstrated competency in interacting with people at all levels of the organization
• The ability to work effectively as part of a team in a multicultural environment, to handle pressure with a positive attitude, and to meet deadlines in a demanding work environment
• Ability to keep up to date on relevant policies and procedures in line with the duties identified in the job description
• Excellent oral and written communication skills in English, with a preference for proficiency in Arabic
• Proficiency with Microsoft Office applications
• The ability to maintain a high level of professionalism and confidentiality

If you are interested, kindly send an email with your CV and a Cover Letter to the following email: Please mention the position you are applying for in the subject line.

A Medical Center in Sharjah is looking for a Quality Assurance Coordinator with excellent communication skills in Arabic and English. Their duties include ensuring the policies and procedures are monitored and updated to include regulatory changes and regularly reporting to the Management Team/Department Head.

Responsibilities

• Manage Quality System documentation, gauge inventory, audits, and reporting of quality system status/key process indicators.
• Be responsible for customer service at the center.
• Make daily rounds on nursing units and identify areas of opportunity to improve patient outcomes.
• Complete evaluations of patient care using approved indicators and established parameters.
• Document review findings as per hospital/department standards.
• Have computer proficiency, including Windows, MS Word, Excel, and PowerPoint.
• Communicate to supervisor problem issues or potential problem cases within 24 hours.

Requirements:

• Proven experience as a Quality Assurance Coordinator or similar role, preferably within a healthcare or clinical environment.
• Excellent communication and problem-solving skills.
• Ability to work collaboratively in a fast-paced healthcare environment.
• Language: ARABIC (Required), ENGLISH (Required)

The job holder is responsible to work with quality managers to help establish quality control mechanisms identify risks and define relevant risks mitigation strategies. She/he also develops and implements project standards and frameworks to ensure that its objectives are met and ensure compliance and strict adherence to the ISO Quality Manual.

Monitor and execute SOPs for Warehouse Operations

• Ensure all SOPs are strictly adhered to in the Warehouse Operations.
• Report observed errors in delivery (delays returns double orders wrong orders batch/expiry differences).
• Conduct at least 2 pharma agency stock check/month; report results vis--vis expiries lot details vs. system.
• Ensure compliance with Corporate Health Safety & Environment (HSE) standards.
• Reduce the returned orders with relevant errors to 50% vs. 2016 reported figures by continuously conduction daily audit reports.
• Ensure compliance to the corporate Policies Procedures and SOPs.

Investigation of Customer Complaints along with stock investigation

• Investigate customer complaints & deficiency report and prepare a report specifying the root cause.
• Update customer complaint report and submit it to the QA Manager.
• Identify and suggest corrective steps on any deficiency caused by improper storage methods extended periods of storage etc.
• Facilitate internal/external auditors with any relevant documentation reports etc.
• Enhance overall customer satisfaction is at 85%.

Review of ISO Manual

• Periodic review of AEC ISO Quality Manual in coordination with Corp ISO Specialist.
• Ensure compliance and strict adherence to the ISO Quality Manual.
• Prepare and submit regular reports on Quality and systems for Management review.
• Suggest necessary amendments to the Corporate ISO specialist to be incorporated in the Quality Manual.
• Review & complete GSDP questionnaire as per ISO Standards and guidelines requested by the principal companies.
• Ensure compliance and strict adherence to the ISO Quality Manual.
• Timely revise and update all SOPs and ensure on time ISO 9001:2015 training certification.

Qualifications :

Bachelors degree in science from a recognised University or Institution.

Additional Information :

Skills & Professional Requirements:

• Exposure to ISO standards and ISO training and certification.

Experience Requirements:

• 3-5 years of relevant experience in the regulated pharmaceutical industry specifically including Quality Assurance and Quality Control.

Attributes and Behaviours:

• Emotional resilience and an ability to work under pressure with a can do attitude.
• Ability to multitask and manage time effectively.
• Effective communicator with the ability to build strong working relationships.
• The ability to provide constructive feedback for issues affecting Quality.
• Keen to learn and share knowledge with the whole team.
• A team player with the ability to work unsupervised.
• Understands the needs of the customers and responds accordingly to deliver excellent customer service.

Remote Work :

No

Employment Type :

Full-time

Priority: HIGH (Immediate Joiners Preferred)

About the Job: Are you an experienced QA Officer with a passion for healthcare quality and compliance? We are looking for someone skilled in healthcare audits (TASNEEF, DOH, ADHICS), policy management, compliance, KPIs, and TQM.

• Implement and maintain QMS per DOH, JAWDAH, TASNEEF, and other regulations.
• Conduct internal audits, evaluate compliance, and identify improvement areas.
• Develop and update policies on patient care, infection control, safety, and risk management.
• Monitor KPIs, quality metrics, and patient feedback to drive improvements.
• Lead or participate in external audits and accreditation processes.
• Train staff on quality assurance principles and regulatory requirements.
• Investigate incidents and implement corrective actions.
• Stay updated on healthcare regulations and best practices.
• Provide guidance on quality assurance and regulatory compliance.
• Promote a culture of quality and continuous improvement.

Qualifications:

• Bachelor's in a medical field; Master's in Hospital
• Administration/Management or MBA in Healthcare Management preferred.
• CPHQ Trained or Certified.
• Minimum 3 years in a similar role.
• HAAD/DOH License and homecare experience as a Quality Officer are desirable.
• Immediate joiners preferred.

If you're ready to take on a critical role in ensuring healthcare quality and compliance, we want to hear from you!

Oversee, maintain, and continuously improve the QMS covering all GxP and health-regulated activities related to the storage, distribution, and commercialization of healthcare products within the UAE, ensuring compliance with MOH, GDP, and principal company requirements.

Lead the QA team in implementing and maintaining quality systems, procedures, and documentation aligned with regulatory and corporate policies.

Develop, implement, and enforce Quality Assurance standards and SOPs, ensuring operational readiness for inspections by regulatory authorities and principal company auditors.

Oversee all QMS activities, including CAPAs, deviations/investigations, change control, document control, and product release according to partner and regulatory obligations.

Implement and manage best practice systems across all warehouse and distribution operations, covering delivery, storage, temperature control, expiry management, damage handling, and disposal, ensuring adherence to quality and regulatory standards.

Monitor temperature control mechanisms within the warehouse, ensuring operations stay within validated parameters and defined guidelines.

Ensure compliance with Good Distribution and Storage Practice (GDSP) guidelines issued by MOH, fostering operational excellence across the supply chain.

Collaborate with cross-functional teams to ensure quality-related contractual obligations are fulfilled across business partners, vendors, and internal functions.

Oversee the qualification process of vendors, verifying their quality systems and compliance with GDP, regulatory, and contractual requirements.

Manage and oversee internal and external audits, ensuring inspection readiness, facilitating successful inspections by MOH, Municipality, Quality Assurance, and principal companies, and minimizing violations or penalties.

Facilitate and conduct training programs, providing tools, techniques, and guidance to ensure team achievement and maintenance of high-quality standards and regulatory compliance.

Monitor and report quality metrics to senior management, providing insights and recommendations for quality improvement and decision-making.

Identify and report quality violations, lead root cause investigations, and implement effective CAPAs to address non-conformances.

Ensure timely, accurate submissions of regulatory filings and reports, maintaining adherence to deadlines and compliance requirements.

Manage all Quality Agreements with business partners and vendors, ensuring their validity, updates, and relevance.

Oversee the execution of the Employee Training Program to maintain continuous qualification of staff in accordance with standards.

Identify, assess, and manage quality risks, escalating issues to senior management as needed.

Oversee the management of product recalls, returns, and destruction, including regulatory notifications, dispatch of recall letters, and coordination with MOH approval and collection processes in line with SOPs.

• Manage import and export permits and approvals for shipment release from MOH.
• Coordinate with Logistics for import permit requirements and with principal companies for documentation.
• Ensure necessary documents are attached before submission for registration (e.g., registration certificate, packing list).
• Coordinate with MOH officials for timely approval of import/export activities.
• Verify shipment details against import permits before MOH submission.
• Handle submission of release forms, supplier invoices, and batch samples for MOH approval.
• Re-export rejected items and liaise with MOH officials.
• Update logistics on shipment details and ensure timely deliveries.
• Ensure cold storage goods are received in good condition as per quality procedures and policies.
• Monitor semi-controlled goods from importation to dispatch, ensuring compliance with MOH and DOH requirements, and submit monthly reports.
• Address customer complaints and review expired/near expiry item reports, ensuring proper handling and updates in Oracle.

• Build and maintain effective relationships with MOH personnel and regulatory authorities.
• Facilitate successful product launches through ongoing communication with regulatory bodies.
• Conduct regular visits and calls to relevant stakeholders.

• Bachelor's or master's degree in pharmacy.
• Certification in Supply Chain Management, Quality Assurance, or Lean Six Sigma is desirable.

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In this role, you will have the opportunity to work closely with one of our esteemed clients. They have chosen Dautom as their trusted partner for their upcoming projects.

Job Title: Quality Assurance Specialist

Job Purpose:

A Quality Assurance Specialist is a professional who is responsible for monitoring, inspecting and proposing measures to correct or improve an organizations final products in order to meet established quality standards.

Qualifications and Requirements:

• Bachelors degree (or equivalent) in relevant field
• Professional certification, such as Six Sigma, CQE, or CQA
• Understanding of agile/scrum methodology and how QA functions within it
• At least 7 years relevant experience
• Proven work experience as a Quality Assurance Specialist or similar role
• Working knowledge of tools, methods and concepts of quality assurance
• Solid knowledge of relevant regulatory standards
• Good communication skills, both verbal and written
• Excellent data collection and analysis skills
• Strong attention to detail
• Relevant training and/or certifications as a Quality Assurance Specialist

Benefits and Perks:

• Competitive salary and bonus structure.
• Comprehensive health and wellness benefits.
• Opportunities for professional development and growth.
• Flexible work arrangements, including remote work options.
• Employee recognition programs and a collaborative team environment.