170 Quality Assurance jobs in the United Arab Emirates

Magnum Security is seeking a skilled and experienced Quality Assurance/Process Excellence Manager, Male or Female with a background in ISO standards. The successful candidate will lead our efforts to maintain and enhance the quality of our processes, ensuring alignment with ISO requirements

Responsibilities:

• Develop, implement, and maintain quality management systems based on ISO standards.
• Conduct regular audits to assess process performance and identify areas for improvement.
• Collaborate with cross-functional teams to design and implement effective processes.
• Lead initiatives to optimize workflows and enhance overall efficiency.
• Establish and maintain key performance indicators (KPIs) to measure process effectiveness.
• Provide training and support to team members to ensure adherence to established processes.
• Stay abreast of industry best practices and emerging trends in process excellence.
• Drive a culture of continuous improvement throughout the organization.

Qualifications:

• Bachelor's degree at minimum Proven experience in quality assurance or process excellence roles.
• Excellent communication and interpersonal abilities.
• In-depth knowledge of quality management systems and process improvement methodologies (e.g., Lean, Six Sigma).
• Ability to lead and influence cross-functional teams.
• Detail-oriented with a focus on delivering high-quality results.

Alrais Group is a leading multi-sector company committed to creating a dynamic and inclusive work environment where employees can thrive and contribute to our collective success. We uphold high standards of employee relations and promote a culture of respect, fairness, and collaboration.

About the Role:

We are seeking a dedicated Quality Assurance Executive to uphold and enhance the standards of our restaurant operations. This role plays a pivotal part in ensuring excellence in food quality, service delivery, hygiene, and overall guest experience. The ideal candidate will have a strong background in quality control and food safety within the hospitality industry, with a passion for continuous improvement and customer satisfaction.

Key Responsibilities:

• Conduct regular inspections and audits of front-of-house and back-of-house operations.
• Ensure compliance with food safety, hygiene, and service standards.
• Develop and implement training programs for staff on quality, service, and sanitation.
• Monitor guest feedback, online reviews, and in-house surveys to drive improvements.
• Handle customer complaints and ensure timely, effective resolutions.
• Maintain accurate documentation for inspections, audits, and corrective actions.
• Identify areas for operational improvement and support process enhancement.
• Collaborate with the kitchen and service teams to uphold brand consistency.
• Support sustainability efforts and implement waste reduction strategies.
• Prepare for and assist with internal and external audits.

Requirements:

• Bachelor’s degree in Food Science, Hospitality Management, or a related field.
• Minimum 2 years of experience in quality assurance or service control in the restaurant/hospitality sector.
• Strong understanding of food safety standards and quality control procedures.
• Excellent attention to detail, communication, and interpersonal skills.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Ability to work both independently and collaboratively.
• High level of discretion, professionalism, and commitment to confidentiality.

If you are passionate about maintaining high service standards and delivering quality experiences in a fast-paced hospitality environment, we’d love to hear from you. Apply today!

Located in Sharjah, United Arab Emirates, and following the successful launch of The Africa Institute in 2018, Global Studies University was established in 2023 as a non-profit institution for higher education by His Highness Sheikh Dr. Sultan bin Muhammad Al-Qasimi, Member of the Supreme Council and Ruler of Sharjah.

This position reports to the Director of the Office of Institutional Effectiveness (OIE). The objective of the Academic Quality Assurance Officer is to support OIE’s efforts in all related business and operational functions to ensure quality assurance and monitor performance at GSU. The Quality Assurance Officer will assist in monitoring progress in matters related to quality assurance and enhancement of GSU’s progress in areas of teaching, research, and knowledge production, with the objective to facilitate the best learning environment for faculty and graduate students, and most importantly to ensure that the institute achieves the highest ranking possible within the global educational ranking systems. The overall charge is to provide support through the development of a mechanism for collecting data on the institute’s progress. One of the main objectives of the office is to enhance the institute’s ranking according to the international standards of research and teaching institutions. Through OIE and GSU processes, the QA and enhancement officer works to establish and conduct ongoing evaluations through feedback from faculty, students, and staff, leading to constant improvement and maintenance of academic standards.

The prospective candidate for the position should have background and long-term experience and understanding of the Academic Quality framework, including enhancement and assurance (QE&A) mechanisms; and a commitment to promoting and developing the consistency of the institute’s engagement with quality processes to enhance the student learning experience and faculty research output.

• To work on issues related to national regulation and assessment of teaching quality, student progress, and graduates’ future employment
• To coordinate external reviews of academic quality and standards as assigned
• To assist in the design and implementation of a model of continuous academic review to promptly identify and address challenges to the student experience, student progress, and graduate outcomes
• To ensure that the institute meets the expectations for the UAE-CAA Higher Education
• To manage the periodic review of the academic quality and standards
• To manage the approval processes for new academic developments as assigned
• Provide academic data analysis: report grades, exam results, and attendance
• Develop accurate information and reports for OIE to provide the Office of the Chancellor and assist in maintaining standards of performance of the institute including underachieving students
• Assist with strategic planning and monitoring of performance management in sync with CAA requirements as assigned
• To work on accreditation compliance reporting and timelines
• To work on a periodical benchmarking exercise to compare GSU to similar local, regional and international peer institutions by collecting relevant external data for purposes of benchmarking different academic and administrative functions and processes
• To prepare, review and work on submission of accreditation reports and requirements to the CAA and other accreditation bodies
• To collaborate effectively with the Student Administration team, Academic Registration Office, and with Departments and their administrators
• Perform all other functions as assigned by the Director of OIE

• Master’s degree in a relevant field

• Requires a minimum of 5 years of relevant experience in academic affairs, preferably within a higher education institution
• Previous experience in data management capacity within higher education
• Experience in managing and developing data systems
• Experience in producing accurate data for reporting and assessment
• Experience in university ranking systems
• Creating and maintaining data capture and data entry templates
• Strong organizational skills, coupled with the ability to take initiative and work with limited supervision
• Strong verbal and written communication skills, including presentation skills, and demonstrated competency in interacting with people at all levels of the organization
• The ability to work effectively as part of a team in a multicultural environment, to handle pressure with a positive attitude, and to meet deadlines in a demanding work environment
• Ability to keep up to date on relevant policies and procedures in line with the duties identified in the job description
• Excellent oral and written communication skills in English, with a preference for proficiency in Arabic
• Proficiency with Microsoft Office applications
• The ability to maintain a high level of professionalism and confidentiality

If you are interested, kindly send an email with your CV and a Cover Letter to the following email: Please mention the position you are applying for in the subject line.

Reporting Relationship : Director of the Office of Institutional Effectiveness (OIE)

Expected Starting Date: For immediate hire

Job Status: Full-time

Application Deadline: The position is open until filled

Located in Sharjah, United Arab Emirates, and following the successful launch of The Africa Institute in 2018, Global Studies University was established in 2023 as a non-profit institution for higher education by His Highness Sheikh Dr. Sultan bin Muhammad Al-Qasimi, Member of the Supreme Council and Ruler of Sharjah.Read more .

This position reports to the Director of the Office of Institutional Effectiveness (OIE). The objective of the Academic Quality Assurance Officer is to support OIE’s efforts in all related business and operational functions to ensure quality assurance and monitor performance at GSU. The Quality Assurance Officer will assist in monitoring progress in matters related to quality assurance and enhancement of GSU’s progress in areas of teaching, research, and knowledge production, with the objective to facilitate the best learning environment for faculty and graduate students, and most importantly to ensure that the institute achieves the highest ranking possible within the global educational ranking systems. The overall charge is to provide support through the development of a mechanism for collecting data on the institute’s progress. One of the main objectives of the office is to enhance the institute’s ranking according to the international standards of research and teaching institutions. Through OIE and GSU processes, the QA and enhancement officer works to establish and conduct ongoing evaluations through feedback from faculty, students, and staff, leading to constant improvement and maintenance of academic standards. The goal is to demonstrate to all stakeholders the high quality of teaching, learning, research, and publishing output of its faculty and graduate students, and to make sure they meet the standards and expectations according to the best practices in global peer institutions. This will be achieved by developing risk-based institutional and subject-for-review processes.

The prospective candidate for the position should have background and long-term experience and understanding of the Academic Quality framework, including enhancement and assurance (QE&A) mechanisms; and a commitment to promoting and developing the consistency of the institute’s engagement with quality processes to enhance the student learning experience and faculty research output.

• To work on issues related to national regulation and assessment of teaching quality, student progress, and graduates’ future employment
• To coordinate external reviews of academic quality and standards as assigned
• To assist in the design and implementation of a model of continuous academic review to promptly identify and address challenges to the student experience, student progress, and graduate outcomes
• To ensure that the institute meets the expectations for the UAE-CAA Higher Education
• To manage the periodic review of the academic quality and standards
• To manage the approval processes for new academic developments as assigned
• Provide academic data analysis: report grades, exam results, and attendance
• Develops accurate information and reports for OIE to provide the Office of the Chancellor and assist in maintaining standards of performance of the institute including underachieving students
• Assist with strategic planning and monitoring of performance management in sync with CAA requirements as assigned
• To work on accreditation compliance reporting and timelines
• To work on a periodical benchmarking exercise to compare GSU to similar local, regional and international peer institutions by collecting relevant external data for purposes of benchmarking different academic and administrative functions and processes
• To prepare, review and work on submission of accreditation reports and requirements to the CAA and other accreditation bodies.
• To collaborate effectively with the Student Administration team, Academic Registration Office, and with Departments and their administrators
• Perform all other functions as assigned by the Director of OIE

• Master’s degree in a relevant field

• Requires a minimum of 5 years of relevant experience in academic affairs, preferably, within a higher education institution
• Previous experience in data management capacity within higher education
• Experience in managing and developing data systems
• Experience in producing accurate data for reporting and assessment
• Experience in university ranking systems
• Creating and maintaining data capture and data entry templates
• Strong organizational skills, coupled with the ability to take initiative and work with limited supervision
• Strong verbal and written communication skills, including presentation skills, and demonstrated competency in interacting with people at all levels of the organization
• The ability to work effectively as part of a team in a multicultural environment, to handle pressure with a positive attitude, and to meet deadlines in a demanding work environment
• Ability to keep up to date on relevant policies and procedures in line with the duties identified in the job description
• Excellent oral and written communication skills in English, with a preference for proficiency in Arabic
• Proficiency with Microsoft Office applications
• The ability to maintain a high level of professionalism and confidentiality

If you are interested, kindly send an email with your CV and a Cover Letter to the following email: . Please mention the position you are applying for in the subject line.

*Salary and further compensation commensurate with degree and experience. Benefits package includes health insurance, housing, and transportation, children’s school fees allowances subject to coordination of benefits.

*The Africa Institute (GSU) is committed to fair employment practices and encourages women and men of all national, ethnic, and religious backgrounds to apply and join our expanding team. UAE nationals are encouraged to apply.

*We anticipate a high number of applications and will do our best to respond to any queries. Please note that only shortlisted applicants will be contacted in the first instance.

Quality Assurance Analyst At Faham Group, we're seeking an experienced Quality Assurance Analyst to join our team. This dual-focused role will be responsible for developing and delivering high-quality training programs while also conducting thorough operational auditing to ensure continuous improvement across our organization. Key Responsibilities Needs Assessment & Strategic Planning
Conduct comprehensive assessments to identify training gaps across departments
Partner with managers to pinpoint critical skill deficiencies and competency development needs
Align training initiatives with organizational objectives and growth strategies
Program Development & Content Creation
Design and develop engaging training materials specifically for White Collar staff
Tailor content to address the unique requirements of various roles and organizational levels
Maintain up-to-date training resources that reflect company standards and best practices
Training Delivery & Facilitation
Facilitate dynamic training sessions using diverse instructional methods including presentations, simulations, and interactive activities
Lead both in-person and virtual training effectively to accommodate different learning environments
Create positive learning experiences that maximize participation and knowledge retention
Product Knowledge Training
Design and implement comprehensive product knowledge training for newly hired white collar employees
Ensure staff understand product features, benefits, and applications
Evaluation & Continuous Improvement
Implement measurement systems to assess training effectiveness through various metrics
Collect and analyze participant feedback to refine content and delivery approaches
Maintain detailed documentation of all training activities and outcomes
Auditing & Quality Assurance
Field Audits & Compliance Verification
Conduct regular site visits to evaluate adherence to safety standards, quality protocols, and operational procedures
Identify and document deviations from established processes and standards
Perform customer verification calls to gather comprehensive feedback on all service touchpoints
Review customer service call recordings to identify service enhancement opportunities
Discrepancy Management
Thoroughly investigate reported issues and meticulously document findings in the violation/discrepancy tracking system
Apply root cause analysis techniques to identify underlying issues
Process Improvement
Provide leadership with actionable recommendations based on audit findings
Collaborate across departments to implement improvement initiatives
Utilize audit insights to enhance training materials and methodologies
Reporting & Analytics
Performance Reporting
Generate comprehensive training effectiveness reports and ROI analyses
Prepare detailed monthly audit reports highlighting key findings and improvement areas
Compile and present violation/discrepancy tracker data with actionable insights
Develop visual dashboards to track key performance indicators

Qualifications & Experience
Minimum 3 years of experience in training, development, and auditing roles
Strong knowledge of coaching models, facilitation techniques, and leadership development
Understanding of process improvement methodologies (Six Sigma, Lean, etc.)
Professional certification in L&D or Auditing (CPTD, SHRM-CP, CIA, Six Sigma)
Familiarity with operational environments similar to ours
Proficiency in creating engaging training programs and materials
Advanced skills in MS Office suite and training technology platforms
Demonstrated experience delivering face-to-face and virtual sessions to diverse audiences
Expertise in documenting workflows, SOPs, and identifying inefficiencies
Experience conducting internal audits, compliance checks, and risk assessments
Skilled in root cause analysis techniques (5 Whys, Fishbone Diagrams, etc.)
Strong analytical abilities and technical report-writing skills
Excellent communication skills with the ability to engage cross-functional teams
Meticulous attention to detail and high standards for documentation accuracy
Proactive approach to identifying process and performance improvement opportunities
Demonstrated ability to manage multiple priorities and meet deadlines #J-18808-Ljbffr

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Bachelor’s degree in computer science, Engineering, or a related field, or equivalent work experience.

• Proven experience as a Quality Assurance Tester or in a similar role with 5+ years of experience.
• Strong knowledge of software QA methodologies, tools, and processes.
• Experience in writing clear, concise, and comprehensive test plans and test cases.
• Hands-on experience with web and mobile based application testing.
• Experience in System Integration Testing.
• Excellent analytical and problem-solving skills.
• Strong communication skills and ability to work in a team environment.
• Experience with test automation tools and frameworks.
  

• Develop, document, and maintain comprehensive test plans, test cases, and test scripts for Camunda based application(s)
• Analyze the Camunda based application functionalities, find opportunities for automation, write requirement document with close interaction with business / operations team(s).
• Execute manual and automated tests to ensure the software meets business and technical requirements.
• Identify, document, and track defects and issues using appropriate tools (Ms Azure DevOps)
• Knowledge of postman or similar integration testing tools for System Integration Testing.
• Collaborate with developers and stakeholders to understand requirements and provide feedback on testability and quality.
• Perform regression testing to verify that existing functionalities are not affected by new releases or updates.
• Participate in requirement reviews, design reviews, and other quality assurance activities.
• Ensure that all testing activities are conducted in accordance with established processes and standards.
• Develop, document, and maintain comprehensive test plans, test cases, and test scripts for Camunda based application(s)
• Analyze the Camunda based application functionalities, find opportunities for automation, write requirement document with close interaction with business / operations team(s).
• Execute manual and automated tests to ensure the software meets business and technical requirements.
• Identify, document, and track defects and issues using appropriate tools (Ms Azure DevOps)
• Knowledge of postman or similar integration testing tools for System Integration Testing.
• Collaborate with developers and stakeholders to understand requirements and provide feedback on testability and quality.
• Perform regression testing to verify that existing functionalities are not affected by new releases or updates.
• Participate in requirement reviews, design reviews, and other quality assurance activities.
• Ensure that all testing activities are conducted in accordance with established processes and standards.
• Prepare and present test reports, defect metrics, and quality status updates to project stakeholders.

• Seniority levelNot Applicable

• Employment typeContract

• Job functionQuality Assurance
• IndustriesIT Services and IT Consulting

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Join to apply for the Quality Assurance Tester role at Ceenex Global LLC.

We're Hiring: Quality Assurance Tester!

Total of 8+ years of experience in quality assurance and AI solution testing with skills as below:

Location: Dubai, United Arab Emirates

Work Mode: Work From Office

Role: Quality Assurance Tester

Salary: Best in the Industry

• Experience in IT risk, quality compliance, and assurance.
• Knowledge of privacy, ethical, and security standards and sector.
• Perform various testing types like functional testing, system testing, etc.
• Coordinate with Project Manager and Big Data Platform Technical Lead to ensure compliance with established standards, including Technology Control Standards (TCS) and Application Governance Framework (AGF).
• Develop test plans and execute testing activities as outlined in QA & Testing Scope.

Ready to make an impact? Apply now and let's grow together!

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Other
• Industries: IT Services and IT Consulting

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Direct message the job poster from Aeropeople Ltd

Job Title: Compliance Monitoring Officer

We currently have a vacancy to join a leading provider of comprehensive aviation services based in the Middle East, as a Compliance Monitoring Officer. The role will be based in Abu Dhabi and offers a full relocation package for the successful candidate.

The company specialises in delivering customised aviation maintenance, repair, overhaul, logistics and supply chain services to military and civil aviation customers across the region. Whilst their head office is based in Abu Dhabi, they have a number of operational facilities across various UAE military bases and aviation sites. The company plays a key role in supporting the UAE Armed Forces and other regional air forces. They support a wide range of both fixed wing and rotary wing aircraft including military helicopters such as Black Hawks, Chinooks and Apaches as well as transport aircraft such as C130 Hercules. Their services include line and base maintenance, avionics, airframe and engine repair and comprehensive logistical support.

Reporting to the Senior Compliance Monitoring Manager, the successful candidate will support and execute the Quality Assurance strategy within the aviation maintenance site as directed by the QA Manager and/or Aviation Directorate. The QAO will also capture the defined aviation QA Key Performance Indicator(s) (KPI’s) data and report this information to the relevant maintenance program management team and the QA Manager to monitor the overall health of the aviation maintenance program.

Main Responsibilities:

• Responsible for supporting the aviation maintenance site auditing scheduled as defined in the maintenance contract.
• Assist the QA Manager in meeting and ensuring compliance to the documented quality management system auditing requirements and its processes.
• Assist in the development of the relevant quality assurance KPI(s) to measure and monitor the aviation maintenance programs performance.
• Carry out compliance audits for both the company as required at both headquarters and/or the maintenance sites and perform root cause analysis as required for corrective actions and support maintenance in continual improvement of the overall quality management system.
• Perform statistical analysis, data analysis and monthly reporting to the management team.
• Oversee and monitor the development and implementation of the continual improvement program in collaboration with the management team.
• Recommend changes to the documented quality management system based on experience and data analysis through monthly information.
• Maintain a professional standard and practices in all aspects of the quality program and its services and be familiar with military organizations, regulations, procedures and their chain of command.
• Maintain familiarization and ability to comprehend and understand various engineering specifications, OEM drawings and/or repair specifications of aircraft related components and/or parts.
• Must be able to travel between maintenance sites and headquarters.

Benefits Include:

• Medical insurance for self and eligible dependents
• Visa
• Annual leave ticket allowance for self and eligible dependents

About You:

• BA / BSc in aviation related studies or equivalent experience in aviation quality assurance maintenance and auditing roles.
• FAA A&P Mechanic License (preferably an IA License).
• IRCA / RAB Aerospace Assessor (past or present certification).
• Experience in one of the following: F – 16/heavy aircraft experience (C17/C130/Airbus) or Mirage
• Previous experience in an aviation quality assurance and auditing roles, various military aviation regulations, experience in International Quality Assurance standards and their applications.
• Must be experienced with multiple computer based software and program usage and be able to drive and enable the development of quality management systems within organizations.
• Experienced aircraft inspector, inspection techniques and auditing standards.
• Must be able to communicate well with others, instil a teamwork mentality, and lead by example.
• Excellent communication skills in English.

About Aeropeople:

Whether you’re looking for your next job or searching out the next superstar to join your team.

Aeropeople’s expertise and experience is entrenched in the aerospace, aviation, engineering, motorsport, automotive, and defence industries. We have the insight and know-how at both a local and international level to help bring people and businesses together, saving time and energy. Our capability is validated through our Engineering Services division encompassing Aircraft Line Maintenance services and Continuing Airworthiness Maintenance Organisation (CAMO), combined with our Aviation Training division offering technical training aircraft courses.

During registration, please let us know where you are currently located or which locations you would consider taking a position in, required salary and notice period.

For the latest news, events and jobs please search ‘Aeropeople Ltd’ on LinkedIn and Facebook for our latest jobs

• Associate

• Full-time

• Quality Assurance

• Airlines and Aviation

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Get notified about new Quality Assurance Officer jobs in Abu Dhabi Emirate, United Arab Emirates.

The job holder is responsible to work with quality managers to help establish quality control mechanisms identify risks and define relevant risks mitigation strategies. She/he also develops and implements project standards and frameworks to ensure that its objectives are met and ensure compliance and strict adherence to the ISO Quality Manual.

Monitor and execute SOPs for Warehouse Operations

• Ensure all SOPs are strictly adhered to in the Warehouse Operations.
• Report observed errors in delivery (delays returns double orders wrong orders batch/expiry differences).
• Conduct at least 2 pharma agency stock check/month; report results vis--vis expiries lot details vs. system.
• Ensure compliance with Corporate Health Safety & Environment (HSE) standards.
• Reduce the returned orders with relevant errors to 50% vs. 2016 reported figures by continuously conduction daily audit reports.
• Ensure compliance to the corporate Policies Procedures and SOPs.

Investigation of Customer Complaints along with stock investigation

• Investigate customer complaints & deficiency report and prepare a report specifying the root cause.
• Update customer complaint report and submit it to the QA Manager.
• Identify and suggest corrective steps on any deficiency caused by improper storage methods extended periods of storage etc.
• Facilitate internal/external auditors with any relevant documentation reports etc.
• Enhance overall customer satisfaction is at 85%.

Review of ISO Manual

• Periodic review of AEC ISO Quality Manual in coordination with Corp ISO Specialist.
• Ensure compliance and strict adherence to the ISO Quality Manual.
• Prepare and submit regular reports on Quality and systems for Management review.
• Suggest necessary amendments to the Corporate ISO specialist to be incorporated in the Quality Manual.
• Review & complete GSDP questionnaire as per ISO Standards and guidelines requested by the principal companies.
• Ensure compliance and strict adherence to the ISO Quality Manual.
• Timely revise and update all SOPs and ensure on time ISO 9001:2015 training certification.

Qualifications :

Bachelors degree in science from a recognised University or Institution.

Additional Information :

Skills & Professional Requirements:

• Exposure to ISO standards and ISO training and certification.

Experience Requirements:

• 3-5 years of relevant experience in the regulated pharmaceutical industry specifically including Quality Assurance and Quality Control.

Attributes and Behaviours:

• Emotional resilience and an ability to work under pressure with a can do attitude.
• Ability to multitask and manage time effectively.
• Effective communicator with the ability to build strong working relationships.
• The ability to provide constructive feedback for issues affecting Quality.
• Keen to learn and share knowledge with the whole team.
• A team player with the ability to work unsupervised.
• Understands the needs of the customers and responds accordingly to deliver excellent customer service.

Remote Work :

No

Employment Type :

Full-time