1 173 Resident Relations jobs in the United Arab Emirates

About the Role:

Tafaseel BPO is hiring on behalf of a valued client for the position of Receptionist . The ideal candidate will be the first point of contact for visitors and community members, responsible for providing a warm welcome, handling inquiries, and ensuring smooth operations within the community setting. Preference will be given to candidates with prior experience in community management or related sectors, as they will be better equipped to interact with residents and community members.

Key Responsibilities:

• Greet and assist visitors, residents, and community members in both Arabic and English .

• Answer phone calls and direct inquiries, providing information on community services, policies, and events.

• Manage appointment scheduling and coordinate meetings, events, or community activities.

• Handle incoming and outgoing mail and packages, ensuring proper documentation and timely distribution.

• Maintain accurate records of visitors, residents, and any incidents or requests.

• Assist with community event or activity coordination, working closely with other departments.

• Ensure the reception area is tidy, organized, and welcoming at all times.

• Monitor access control for residents and visitors, ensuring security and compliance with protocols.

• Perform general administrative duties, including filing, data entry, and preparing reports.

• Address resident or visitor concerns, escalating to appropriate team members when necessary.

Candidate Profile:

• Prior experience as a receptionist or in a customer-facing role is essential.

• Experience in community management or property management is highly preferred.

• Proficiency in both Arabic and English (written and spoken) is a must.

• Strong communication and interpersonal skills, with the ability to interact effectively with a diverse audience.

• Excellent organizational skills and attention to detail.

• Proficient in using office software (e.g., Microsoft Office) and basic CRM systems.

• Ability to handle multiple tasks efficiently and work under pressure.

• Professional, friendly, and approachable demeanor with a strong customer-service orientation.

About the Role:

Tafaseel BPO is hiring on behalf of a valued client for the position of Receptionist . The ideal candidate will be the first point of contact for visitors and community members, responsible for providing a warm welcome, handling inquiries, and ensuring smooth operations within the community setting. Preference will be given to candidates with prior experience in community management or related sectors, as they will be better equipped to interact with residents and community members.

Key Responsibilities:

• Greet and assist visitors, residents, and community members in both Arabic and English .

• Answer phone calls and direct inquiries, providing information on community services, policies, and events.

• Manage appointment scheduling and coordinate meetings, events, or community activities.

• Handle incoming and outgoing mail and packages, ensuring proper documentation and timely distribution.

• Maintain accurate records of visitors, residents, and any incidents or requests.

• Assist with community event or activity coordination, working closely with other departments.

• Ensure the reception area is tidy, organized, and welcoming at all times.

• Monitor access control for residents and visitors, ensuring security and compliance with protocols.

• Perform general administrative duties, including filing, data entry, and preparing reports.

• Address resident or visitor concerns, escalating to appropriate team members when necessary.

Candidate Profile:

• Prior experience as a receptionist or in a customer-facing role is essential.

• Experience in community management or property management is highly preferred.

• Proficiency in both Arabic and English (written and spoken) is a must.

• Strong communication and interpersonal skills, with the ability to interact effectively with a diverse audience.

• Excellent organizational skills and attention to detail.

• Proficient in using office software (e.g., Microsoft Office) and basic CRM systems.

• Ability to handle multiple tasks efficiently and work under pressure.

• Professional, friendly, and approachable demeanor with a strong customer-service orientation.

#J-18808-Ljbffr

About the Role:

Key Responsibilities:

• Greet and assist visitors, residents, and community members in both Arabic and English.

• Answer phone calls and direct inquiries, providing information on community services, policies, and events.

• Manage appointment scheduling and coordinate meetings, events, or community activities.

• Handle incoming and outgoing mail and packages, ensuring proper documentation and timely distribution.

• Maintain accurate records of visitors, residents, and any incidents or requests.

• Assist with community event or activity coordination, working closely with other departments.

• Ensure the reception area is tidy, organized, and welcoming at all times.

• Monitor access control for residents and visitors, ensuring security and compliance with protocols.

• Perform general administrative duties, including filing, data entry, and preparing reports.

• Address resident or visitor concerns, escalating to appropriate team members when necessary.

Candidate Profile:

• Prior experience as a receptionist or in a customer-facing role is essential.

• Experience in community management or property management is highly preferred.

• Proficiency in both Arabic and English (written and spoken) is a must.

• Strong communication and interpersonal skills, with the ability to interact effectively with a diverse audience.

• Excellent organizational skills and attention to detail.

• Proficient in using office software (e.g., Microsoft Office) and basic CRM systems.

• Ability to handle multiple tasks efficiently and work under pressure.

• Professional, friendly, and approachable demeanor with a strong customer-service orientation.

About the Role:

Key Responsibilities:

• Greet and assist visitors, residents, and community members in both Arabic and English.

• Answer phone calls and direct inquiries, providing information on community services, policies, and events.

• Manage appointment scheduling and coordinate meetings, events, or community activities.

• Handle incoming and outgoing mail and packages, ensuring proper documentation and timely distribution.

• Maintain accurate records of visitors, residents, and any incidents or requests.

• Assist with community event or activity coordination, working closely with other departments.

• Ensure the reception area is tidy, organized, and welcoming at all times.

• Monitor access control for residents and visitors, ensuring security and compliance with protocols.

• Perform general administrative duties, including filing, data entry, and preparing reports.

• Address resident or visitor concerns, escalating to appropriate team members when necessary.

Candidate Profile:

• Prior experience as a receptionist or in a customer-facing role is essential.

• Experience in community management or property management is highly preferred.

• Proficiency in both Arabic and English (written and spoken) is a must.

• Strong communication and interpersonal skills, with the ability to interact effectively with a diverse audience.

• Excellent organizational skills and attention to detail.

• Proficient in using office software (e.g., Microsoft Office) and basic CRM systems.

• Ability to handle multiple tasks efficiently and work under pressure.

• Professional, friendly, and approachable demeanor with a strong customer-service orientation.

Bachelor of Business Administration(Management)

Nationality

Any Nationality

Vacancy

1 Vacancy

Job Description

Requirements:

• Bachelor's degree in Business / Marketing /Communications.
• 2 - 4 years experience in community management.
  
• Strong leadership skills.
  
• Excellent written and verbal communication skills.
  
• In-depth knowledge of social media platforms and best practices.
  
• Proficient in social media management tools and analytics.
  
• Proficient in developing and implementing successful community engagement strategies.
  
• Exceptional organizational and time management skills.

• Develop comprehensive plans to drive engagement and growth.
  
• Monitor social media channels with high responsiveness and professionalism.
  
• Collaborate with teams to ensure consistent messaging and branding across all platforms.
  
• Provide mentorship to community managers, fostering their growth and development.
  
• Analyze engagement data and trends to deliver actionable insights and recommendations.
  
• Identify opportunities for partnerships with key stakeholders.
  
• Handle complex and sensitive customer issues, ensuring resolution and customer satisfaction.
  
• Act as a brand ambassador, representing our company values and mission to the community.

Disclaimer: is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at

Bachelor of Business Administration(Management)

Nationality

Any Nationality

Vacancy

1 Vacancy

Job Description

Requirements:

• Bachelor's degree in Business / Marketing /Communications.
• 2 - 4 years experience in community management.
  
• Strong leadership skills.
  
• Excellent written and verbal communication skills.
  
• In-depth knowledge of social media platforms and best practices.
  
• Proficient in social media management tools and analytics.
  
• Proficient in developing and implementing successful community engagement strategies.
  
• Exceptional organizational and time management skills.

• Develop comprehensive plans to drive engagement and growth.
  
• Monitor social media channels with high responsiveness and professionalism.
  
• Collaborate with teams to ensure consistent messaging and branding across all platforms.
  
• Provide mentorship to community managers, fostering their growth and development.
  
• Analyze engagement data and trends to deliver actionable insights and recommendations.
  
• Identify opportunities for partnerships with key stakeholders.
  
• Handle complex and sensitive customer issues, ensuring resolution and customer satisfaction.
  
• Act as a brand ambassador, representing our company values and mission to the community.

Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at

About the Role:

Tafaseel BPO is hiring on behalf of a valued client for the role of Call Center Agent – Community Management . The ideal candidate will have prior experience in handling community or resident-related inquiries , and will play a key role in ensuring a high-quality experience for community members through prompt, courteous, and knowledgeable customer service.

This role is perfect for candidates who are empathetic, solution-oriented, and familiar with working in community-driven environments.

Note: Priority will be given to candidates who are currently on a sponsored visa .

Key Responsibilities:

• Respond to incoming calls, emails, and other communication channels from residents or community members.

• Handle service requests, general inquiries, and complaints in a professional and timely manner.

• Log all interactions accurately using CRM or other ticketing systems.

• Provide accurate information about community policies, events, and services.

• Escalate complex or unresolved issues to supervisors as needed.

• Maintain a customer-focused approach while managing a high volume of interactions.

• Coordinate with internal departments to ensure follow-up and resolution of requests.

• Uphold client service standards and represent the community positively at all times.

Candidate Profile:

• Previous experience in community management , real estate, or residential services is strongly preferred .

• 1–3 years of experience in a call center or customer service role.

• Strong communication and interpersonal skills.

• Ability to remain calm and efficient under pressure.

• Familiarity with CRM systems and basic Microsoft Office tools.

• High level of professionalism and attention to detail.

• Bilingual skills may be an advantage depending on the client’s needs.

About the Role:

Tafaseel BPO is hiring on behalf of a valued client for the role of Call Center Agent – Community Management . The ideal candidate will have prior experience in handling community or resident-related inquiries , and will play a key role in ensuring a high-quality experience for community members through prompt, courteous, and knowledgeable customer service.

This role is perfect for candidates who are empathetic, solution-oriented, and familiar with working in community-driven environments.

Note: Priority will be given to candidates who are currently on a sponsored visa .

Key Responsibilities:

• Respond to incoming calls, emails, and other communication channels from residents or community members.

• Handle service requests, general inquiries, and complaints in a professional and timely manner.

• Log all interactions accurately using CRM or other ticketing systems.

• Provide accurate information about community policies, events, and services.

• Escalate complex or unresolved issues to supervisors as needed.

• Maintain a customer-focused approach while managing a high volume of interactions.

• Coordinate with internal departments to ensure follow-up and resolution of requests.

• Uphold client service standards and represent the community positively at all times.

Candidate Profile:

• Previous experience in community management , real estate, or residential services is strongly preferred .

• 1–3 years of experience in a call center or customer service role.

• Strong communication and interpersonal skills.

• Ability to remain calm and efficient under pressure.

• Familiarity with CRM systems and basic Microsoft Office tools.

• High level of professionalism and attention to detail.

• Bilingual skills may be an advantage depending on the client’s needs.

About the Role:

On behalf of our client, we are seeking a skilled and experienced Contact Center Supervisor with a strong background in community management . The successful candidate will oversee a team responsible for handling resident or community-related inquiries, ensuring high levels of service quality, responsiveness, and community engagement.

This is a fantastic opportunity to join a dynamic environment where communication, leadership, and a passion for community-focused service are key.

Key Responsibilities:

• Supervise day-to-day operations of the contact center team managing community and resident inquiries.

• Ensure timely and professional handling of service requests, complaints, and general communication.

• Act as the point of escalation for unresolved or complex issues.

• Track and evaluate team performance, provide coaching, and support continuous improvement initiatives.

• Coordinate with the client’s internal departments (e.g., facilities, property management, communications) to ensure effective service delivery.

• Maintain a strong understanding of the client’s community policies, services, and expectations.

• Prepare and present regular reports on contact center activity and community feedback.

• Support training and onboarding of new team members with a focus on community engagement.

Candidate Profile:

• Experience in community management is essential (e.g., residential, real estate, facilities, or related sectors).

• Minimum 2–4 years in a supervisory role within a contact center or customer service environment.

• Fluency in Arabic and English is required.

• Strong leadership and problem-solving skills.

• Excellent verbal and written communication abilities.

• Familiarity with CRM and contact center tools.

• Ability to handle high-pressure situations and manage multiple tasks efficiently.