10 Residential Manager jobs in the United Arab Emirates

Property Documentation & Contract Management

• Manage and update property-related documents, including contracts, agreements, and tenant records.
• Oversee issuance, renewal, and termination of tenancy contracts in compliance with UAE real estate laws.
• Prepare and manage No Objection Certificates (NOCs).

Landlord Services & Communication

• Maintain comprehensive records of landlord and stakeholder property details.
• Negotiate lease rates and related services with landlords.
• Prepare property management contracts and track revisions of clauses.

Tenant Services & Communication

• Act as the primary point of contact for tenant inquiries and complaints, ensuring timely resolution.
• Facilitate property viewings and liaise with landlords for efficient tenant placement and retention.

Reporting & Data Management

• Generate detailed reports on occupancy rates, tenant feedback, and financial performance.
• Utilize property management software for accurate data recording and analysis.
• Schedule property inspections and report findings to internal management for proactive improvements and compliance.

Customer Service

• Maintain high levels of tenant satisfaction through proactive engagement and effective problem-solving.
• Ensure professional and courteous interactions with tenants.

Facility Management

• Conduct physical inspections of properties as required.
• Follow up on maintenance requests with the FM team to ensure resolution of issues.

Legal & Administrative Support

• Assist legal department with tenant documents, prepare legal notices, payment breakdowns, and follow up on legal cases.
• Track bounced cheque payments and ensure clearance within deadlines.
• Prepare and manage online Ejari applications and NOCs.

Marketing & Social Media Management

• Handle property-related social media platforms, including content posting and property photography.

The primary role of a Property Management Specialist is to acquire new contracts, identify potential properties for rent, build strong relationships with property owners, and develop comprehensive property management plans. The specialist must ensure all documentation is complete and compliant with RERA regulations.

The Property Manager sales executive should possess excellent communication skills and be responsible for managing units, collaborating with vendors and real estate brokers.

Key responsibilities include:

1. Overseeing the performance of managed units and ensuring high-quality service.
2. Coordinating with the maintenance team on interior and exterior property conditions.
3. Focusing on operational improvements and enhancing user experience.
4. Assessing tenants and resolving issues for the benefit of owners, tenants, and the company.
5. Maintaining records of tenancy contracts and updating CRM systems.
6. Issuing Ejari certificates to tenants.
7. Coordinating with the Owner Association to maintain building standards.
8. Administering tenant leases to ensure legal compliance.
9. Handling tenant requests and dispatching work orders.
10. Preparing internal purchase requests and ensuring legal compliance.
11. Negotiating maintenance contracts and adhering to procurement policies.
12. Managing and resolving maintenance requests from tenants.
13. Preparing annual property budgets.
14. Conducting move-in and move-out inspections.
15. Preparing units for lease in a timely manner.

Desired skills and expertise include:

• Attention to detail and strong verbal and written communication skills.
• Ability to perform under stress in a fast-paced environment.
• Self-motivated with multitasking, prioritization, and time management skills.
• Excellent customer service skills and ability to build relationships with internal and external stakeholders.

Qualifications:

• Minimum of 2 years of experience in Property Management.
• Proficiency in MS Word, Excel, and PowerPoint.

Compensation includes a fixed salary plus commission, employment visa, and health insurance.

Job Description

1. Strategic Planning & Property Performance

• Develop and implement property management strategies aligned with business objectives.
• Monitor property performance, identify improvement areas, and implement corrective solutions.

2. Team Leadership

• Supervise and guide property management teams, providing training and ongoing support.

3. Risk Management & Quality Control

• Ensure compliance with UAE laws, regulations, and property standards.
• Oversee delivery of high-quality maintenance and services across properties.

4. Property Documentation & Contract Management

• Manage and update property-related documents, contracts, agreements, and tenant records.
• Oversee issuance, renewal, and termination of tenancy contracts in compliance with UAE real estate laws.
• Prepare and manage NOCs.

5. Landlord Services & Communication

• Maintain comprehensive records of landlord/stakeholder property details.
• Negotiate lease rates and related services with landlords.
• Prepare property management contracts and track all revisions/clauses.

6. Tenant Services & Communication

• Act as the main point of contact for tenant inquiries and complaints, ensuring timely resolution.
• Facilitate property viewings and liaise with landlords for efficient tenant placement and retention.

7. Reporting & Data Management

• Generate reports on occupancy rates, tenant feedback, and financial performance.
• Utilize property management software for accurate data recording and analysis.
• Schedule property inspections, report findings, and recommend proactive enhancements.

8. Customer Service

• Maintain high levels of tenant satisfaction through proactive engagement and issue resolution.
• Ensure professional and courteous handling of all tenant interactions.

9. Facility Management

• Monitor maintenance requests with FM teams and ensure timely resolution of tenant/building issues.

10. Other Responsibilities

• Process online Ejari applications and NOCs.
• Coordinate with the legal department on tenant documentation, notices, payment breakdowns, and case follow-ups.
• Follow up on bounced cheque payments and ensure clearance within management deadlines.
• Manage property visibility via social media platforms.
• Perform additional duties as assigned by management.

Requirements

• Bachelor’s degree or equivalent qualification.
• Strong knowledge of the UAE property market and real estate regulations.
• Excellent knowledge of social media platforms for property marketing.
• Strong leadership, communication, and team management skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Effective time management and organizational skills.
• Experience with administrative and clerical procedures.
• Proven ability to handle property-related social media postings and ads.

On October 27, 2023

The Business Development Manager is responsible for the growth of the department by developing relationships with new and existing landlords. They will help to promote the brand of the Allsopp & Allsopp Group, aiding in future business growth.

50% Commission
Full Time
Dubai

• Reporting to the Head of Property Management, the candidate will identify business development opportunities and prepare an action plan to achieve the goals.
• Possess a good understanding of the property management market in UAE.
• Follow up on leads for property management business with developers/banks/investors in UAE.
• Effective lead generation and credentials pitch, followed by outreach through meetings, calls, communication, and follow-up to maintain and build an active pipeline.
• Develop and implement a sales plan to drive external growth, including contacting the right divisions/contacts.
• Serve as main contact for investors, landlords/owners, and developers.
• Work with internal colleagues to pitch to prospective clients and offer our services.
• Articulate to clients and prospects the benefits of property management and educate them about new ideas and new ways of thinking.
• Assemble/present management proposals to third-party owners and negotiate management contracts.
• Prepare reports by collecting, analyzing, and summarizing data and trends.
• Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Achieve the organization's goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

• Motivation for sales
• Selling to customer needs
• Territory management
• Professionalism
• Exceptional communication skills and the ability to liaise with different departments

Overview

We're Hiring: Public Relations Officer (PRO) - Property Management Industry | Full-Time | AED 7,000

• Assist the Group with risk mitigation and regulatory requirements

• Bachelor’s Degree in Public Relations, Business Administration, HR, or related field.
• 3–5 years of relevant PRO experience in the UAE
• Prior experience in the property or real estate sector is highly preferred
• Strong knowledge of UAE Labour Law, visa regulations, and compliance standards
• Certified or trained in PRO or visa processing systems
• Fluent in Arabic(Native speaker) and English.
• Well-versed in procedures of various UAE government authorities
• Familiarity with social and labor compliance frameworks like Pension, Nafis, and Tawteen
• Assist the Group with risk mitigation and regulatory requirements
• Note: Preference will be given to candidates with experience in the property sector .

If you or someone in your network fits this profile, please send your CV to .

For quick communication, feel free to connect via WhatsApp:

May 28, 2025

As a Call Centre Executive for the Owner Association and Property Management, you will be responsible for providing excellent customer service to our property owners, residents, and tenants. Your primary objective will be to handle incoming calls, respond to inquiries, resolve issues, and ensure effective communication between all stakeholders. You will play a crucial role in upholding the association and property management’s reputation and ensuring a positive experience for all clients.

• Manage incoming calls professionally and promptly, greeting callers courteously and maintaining a friendly and helpful tone during interactions.
• Respond to inquiries and provide support to clients through various communication channels, including emails, chat, social media platforms, and other digital tools.
• Effectively communicate with diverse clients, addressing their concerns and needs.
• Assist owners, residents, and tenants with various inquiries related to their services, maintenance requests, account information, events, payments, amenities, lease agreements, and any other relevant topics.
• Provide accurate and up-to-date information about the properties managed by the association, including rental or sales listings, amenities, and maintenance services.
• Accurately record and maintain detailed records of all interactions, inquiries, and resolutions using the CRM system.
• Proactively send Email and SMS communications to relevant clients for planned events, maintenance, marketing offers., etc using CRM or related software.
• Listen attentively to clients’ concerns, complaints, and inquiries and provide timely and appropriate solutions or escalate matters to the relevant departments for resolution.
• Ensure timely follow-up on pending issues to ensure complete client satisfaction and efficient problem resolution.
• Collaborate with property management teams, maintenance staff, and other departments to ensure seamless communication and service delivery.
• Stay updated with the latest association’s policies, services, and procedures, property information and communication techniques.

• Customer Satisfaction Score.
• Call Abandonment Rate.

• Strong interpersonal skills, active listening abilities, and empathy towards clients’ needs.
• Ability to work efficiently in a fast-paced environment and manage multiple tasks simultaneously.
• Positive attitude, patience, and a genuine desire to assist and support clients.
• Flexibility to work in shifts, including evenings and weekends, based on the call center’s operating hours and property management requirements.

• Fluent in English & Arabic language, with excellent verbal and written communication skills. Additional language will be a plus.
• Previous experience in a customer service or call centre role within the real estate, property management, or owner association industry is preferred.
• Proficiency in using computer systems, CRM software, and other communication tools.
• Bachelor’s degree in any related field.
• 5 years relevant working experience with at least 3 years’ experience as Call Centre Executive in UAE.

The duties and responsibilities described above are not a comprehensive list and that additional tasks may be assigned to the employee from time to time; or the scope of the job may change as necessitated by business demands.

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File types : .doc, .docx, and .pdf | File size : up to 5 MB