255 Resort jobs in the United Arab Emirates

The primary objective of this position is to provide exceptional guest service and ensure a memorable experience for all resort guests. To achieve this, you will be responsible for anticipating and fulfilling guest needs in a timely and professional manner.

Key Responsibilities:

Banyan Group is one of the world's leading independent, multi-branded hospitality groups centered on the purpose-driven mission of stewardship and wellbeing while offering exceptional, design-led experiences.
The Group's diversified portfolio of hotels, resorts, spas, galleries, golf and residences features an ecosystem of 10 global brands, including the award-winning Banyan Tree, Angsana, Cassia, Dhawa and Laguna, and the highly anticipated new brands of Homm, Garrya, Folio, and two new Banyan Tree brand extensions - Escape and Veya.
Established in 2008, with the goal of advancing people development and management excellence, Banyan Tree Management Academy has nurtured over 10,000 associates across 23 countries. The Group is recognised for its commitment to environmental protection and community development through its Banyan Tree Global Foundation. Operating over 70 hotels in 17 countries, it has over 50 new properties in the pipeline.

Banyan Tree Dubai is an urban sanctuary of well-being on the tranquil shores of Bluewaters Island. With elegantly appointed rooms and suites, incredible dining, Asian-inspired hospitality, and recreation, the resort is an oasis for lasting memories. Fronted by 500m of a pristine, private beach with uninterrupted views of the Arabian Gulf and backed by the iconic Ain Dubai, Banyan Tree Dubai boasts 3 chilled outdoor pools, a fully-serviced beach, the award-winning Banyan Tree Spa, a fitness centre and 5 dining options.

Summary

Reliable and engaging. As a Resort Host (Residences), you will demonstrate the essence of creating an exceptional guest journey. You are committed to taking care of the guests from the moment they arrive through to their departure.

Responsibilities

• Constantly apply standard operating procedures in your department.
• Demonstrate Banyan Tree's brand service plus standards in all interactions.
• Provide a warm welcome & fond farewell to guests and assists Guests' according to brand standards.
• Remain observant and respond to each Guest who approaches the Reception Desk.
• Is an ambassador of Banyan Tree by providing an excellent first impression.
• Maintain a perpetual presence on the Reception Desk throughout the hours of the shift.
• Greet all Guests courteously, using the Guest's name whenever possible.
• Follow Occupational Health & Safety regulations.
• Ensure adherence to Banyan Tree's Code of Ethics.
• Look after the Accor enrolments and encourage colleagues to enroll more all arrivals to achieve the set targets.
• He/she will look after the profiles' update of all our guest and ensure proper standard is followed.
• Do courtesy calls to our guest in house and maintain a record.
• Do the credit limit check on daily basis for all guest in house.
• Monitor guest service personnel to ensure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival through departure.
• Maintain an up-to-date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information.

Experience/Certificates/Education

• 2 years minimum experience in a similar capacity within an ultra-luxury hospitality environment.
• Must possess outstanding Guest services skills, professional presentation and sophisticated communication skills.
• Proficient in English language (verbal & written), Russian language proficiency is an asset.
• Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collective.
• Must be flexible in terms of working hours.
• A hospitality diploma is an asset.
• Computer literacy in Windows, MS Office Suite, and Opera PMS systems is recommended.
• Must have the ability to handle cash effectively and accurately.

As part of our commitment to your growth and success, we ensure you receive the necessary support, training, and leadership throughout your journey with us. You'll have the opportunity to participate in training and development programs aimed at honing your skills and enhancing your expertise in luxury hospitality space.

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The successful candidate will have the opportunity to be part of a dynamic and diverse team delivering exceptional guest experiences at one of the Middle East's premier entertainment destinations.

The client is a leading hospitality organisation in Saudi Arabia.

The Resort Manager will be responsible for:

• Overseeing all resort operations including Front Office, Housekeeping, F&B, Spa
• Ensuring every aspect of the guest journey is aligned with ultra-luxury standards, from pre-arrival to departure
• Driving guest satisfaction scores, online reputation, and loyalty through continuous experience enhancement
• Inspiring, leading, and mentoring a culturally diverse team in a remote environment
• Monitoring operational KPIs and implementing action plans for continuous improvement

The Resort Manager needs to have:

• Bachelor's degree in Hospitality Management or related field; Master's degree preferred
• 15+ years of luxury hospitality experience, including at least 3 years in a senior operational role (Hotel Manager, Director of Rooms, Director of Operations)
• Proven track record with ultra luxury brands
• A strong background in resorts and rooms operations

Would You Like To Teach In Or Around Dubai?

SABIS schools are recruiting for positions available in and around Dubai.

Chemistry teaching Vacancies for the academic year , starting August 2021.

We also have a small number of vacancies throughout the year and accept applications for those on an ongoing basis.

Teaching experience and teaching qualifications are desired but not essential as training is provided.

Employment package includes the following:

• Tax-free salary

• End of service gratuity

• Fully furnished rent free apartment

• Transport to and from school

• Water, electricity and other utilities are free

• Free return ticket

• Savings scheme

• Excellent career prospects

• Full training provided

• Transferability to all of our schools globally

• Multicultural staff of 60 nationalities

• Multicultural eager students

• English is the only means of instruction

• Cutting edge educational technology

• Long established company (1886)

How To Apply:
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Delivering Exceptional Guest Experiences

We are seeking an experienced and charismatic Resort Host to join our team. As the face of our hotel, you will be responsible for creating a warm and welcoming atmosphere that exceeds our guests' expectations.

Your key responsibilities will include:

• Providing personalized attention to each guest, using their name whenever possible to build rapport and foster loyalty
• Spearheading seamless check-in and check-out processes, ensuring all interactions adhere to our high standards and policies
• Maintaining up-to-date knowledge of hotel operations, local services, and promotions to effectively communicate with guests
• Overseeing guest service personnel to ensure maximum guest satisfaction through personal recognition and prompt cordial attention

In addition to these core responsibilities, you will also be required to stay informed about hotel operations, including room assignments, guest preferences, and special requests.

To succeed in this role, you will need:

• Minimum 2 years of experience in a similar capacity within a luxury hospitality environment
• Outstanding guest services skills, professional presentation, and sophisticated communication skills
• Proficiency in English language (verbal & written), with Russian language proficiency being an asset
• Ability to handle cash effectively and accurately

We offer comprehensive training and development programs to enhance your expertise in luxury hospitality. We prioritize your well-being and work-life balance, providing you with the tools and support needed to excel in this role.

This is a full-time position with regular working hours. If you are a motivated and experienced individual looking for a challenging and rewarding opportunity, we encourage you to apply now!

A Customer Service Ambassador is the face of our resort's hospitality. As a key influencer in guest satisfaction, this role demands exceptional service delivery to every guest. By providing prompt and courteous interactions, you will play a vital part in ensuring guests enjoy an outstanding experience within our food and beverage outlets.

Responsibilities include working effectively as part of a team across all departments, guaranteeing efficient operation of our food and beverage facilities. You will possess comprehensive knowledge of menus, beverages, services, and resort facilities, continuously developing your professional skills to elevate guest satisfaction levels.

Qualifications:

1. Degree equivalent to high school
2. Prior experience in Food & Beverage/Restaurant operations
3. Passion for delivering excellent customer experiences
4. Proven team player
5. Proficient English communication skills

Remote Work: No

Employment Type: Fulltime

Key Roles and Responsibilities:

• Welcome guests warmly upon arrival, providing personalized orientation of the resort.
• Maintain a strong presence in the lobby, serving as an ambassador for the property.

Key Performance Indicators (KPIs):

• Service-oriented personality with customer-related experience.
• UAE Light Vehicle Driving License Holder desired.
• Ability to work effectively under pressure in a fast-paced environment.
• Excellent communication skills and professional presentation.
• Collaborative team player.

About Us:

We foster an inclusive environment where you can grow and learn every day. Our work gives you purpose, allowing you to explore new possibilities. Join us and discover a rewarding career at our organization.

Summary

As a Resort Host at Banyan Tree you are the embodiment of our brands holistic philosophyoffering serenity warmth and thoughtful hospitality from the moment our guests arrive until their peaceful departure. You create a seamless and intuitive guest journey grounded in mindfulness well-being and the genuine care that defines luxury hospitality.

Key Responsibilities:

• Embody Banyan Trees wellness-inspired service culture in every interaction ensuring a sense of calm and connection throughout the guest journey.

• Offer a gracious welcome and heartfelt farewell using the guests name with warmth and authenticity.

• Maintain a poised and attentive presence at the Reception Desk intuitively anticipating guest needs.

• Serve as a brand ambassador delivering an elegant first impression and nurturing lasting memories.

• Foster a serene and harmonious front-of-house environment through attentive listening and personalized service.

• Conduct wellness-driven courtesy calls ensuring each guests comfort and peace of mind throughout their stay.

• Maintain accurate and thoughtfully curated guest profiles respecting preferences and wellness goals.

• Encourage enrollment in Accor Live Limitless (ALL) gently guiding guests toward enriched experiences and exclusive benefits.

• Remain informed about the resorts wellness offerings dining local experiences and cultural events serving as a knowledgeable guide.

• Uphold our commitment to safety integrity and well-being through adherence to Banyan Trees Code of Ethics and health protocols.

• Ensure seamless credit checks and administrative tasks with discretion and precision.

• Support and inspire the guest services team to deliver calm meaningful moments of hospitality.

Qualifications :

Experience/Certificates/Education

• 2 years minimum experience in a similar capacity within an ultra-luxury hospitality environment.
• Must possess outstanding Guest services skills professional presentation and sophisticated communication skills.
• Proficient in English language (verbal & written) Russian language proficiency is an asset.
• Must be able to handle a multitude of tasks in an intense ever-changing environment while remaining calm and collective.
• Must be flexible in terms of working hours.
• A hospitality diploma is an asset.
• Computer literacy in Windows MS Office Suite and Opera PMS systems is recommended.
• Must have the ability to handle cash effectively and accurately.

Additional Information :

• We are dedicated to fostering your growth and success every step of the way. We understand the importance of providing you with the support training and leadership necessary to excel in your role. Thats why we offer comprehensive training and development programs tailored to sharpen your skills and elevate your expertise in the luxury hospitality sector. Your journey with us is not just about achieving your goals but also about continuously refining your capabilities and making meaningful contributions to our shared success.

Remote Work :

No

Employment Type :

Full-time