785 Restaurant Service jobs in the United Arab Emirates

Restaurant Service Professional

Dubai, Dubai beBeeHospitality

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Job Description

Restaurant Service Professional

Ensure a seamless dining experience by providing exceptional customer service and maintaining high standards of hospitality.

About the Role:
  • Clear and set tables to ensure a welcoming atmosphere for guests.
  • Anticipate guests' needs by following service behavior guidelines.
  • Resolve guest complaints during shifts and log them for further follow-up.
  • Execute cash handling procedures accurately.
  • Establish and instruct staff on cash security procedures.
  • Maintain service equipment and monitor standards of guest facilities and services.
Requirements:
  • Excellent communication skills to effectively interact with guests and colleagues.
  • Ability to work in a team and adapt to different functions.
  • Warm personality to create a welcoming atmosphere.
  • Ability to think calmly under pressure and resolve issues efficiently.
  • Willingness to learn and take on new challenges.
  • Passion for food and a curious nature.
  • Basic organizational skills to manage restaurant operations.
Benefits:

The ideal candidate will be able to work effectively in a fast-paced environment and maintain a positive attitude in the face of challenging situations. If you have a passion for delivering exceptional customer service and are looking for a rewarding career opportunity, we encourage you to apply.

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Restaurant Service Manager

Dubai, Dubai beBeeAssistant

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Job Title: Assistant Restaurant Manager

Job Description:

As a key member of our restaurant team, you will be responsible for overseeing daily operations, managing staff, and contributing to exceptional customer service. Your role will involve supervising food preparation, checking quality and quantity of displayed items, and ensuring high-quality meals are produced.

You will manage all restaurant operations, including opening and closing procedures, maintenance checks, shift management, and coordination with the purchasing department. Additionally, you will monitor team performance, oversee set targets, ensure work meets productivity, quality, and timeliness standards, and reward team members accordingly.

In this role, you will also execute customer service activities, such as handling complaints, addressing complex queries, and investigating and resolving customer problems. You will assess displayed items to ensure quantity and quality meet specified standards and take necessary actions. Furthermore, you will follow health, safety, and environment policies to identify and mitigate risks, safeguarding the environment and well-being of yourself and others.

Required Skills and Qualifications:

  • Fluency in English
  • Proficiency in MS Office
  • Bachelor's degree in Food and Beverage, Hospitality Management, or a related field
  • Four to six years of experience in F&B Operations, or a similar role
  • One year of experience in a managerial role

This is an equal employment opportunity employer. We welcome applications from qualified candidates without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristic protected by relevant local laws.

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Restaurant Service Staff

Dubai, Dubai Cita

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Job Description

  • Welcoming guests to the restaurant or dining area.
  • Listening to customers food and drink orders and ensuring accuracy.
  • Delivering food and drink orders to the correct tables in a timely and professional manner.
  • Engaging with guests to ensure they are satisfied with their meals.
  • Coordinating with the kitchen, bartenders, and other team members to ensure smooth service.

Role: Food, Beverage & Hospitality - Other

Industry Type: Hotels & Restaurants

Department: Food, Beverage & Hospitality

Employment Type: Full Time, Permanent

Role Category: Food, Beverage & Hospitality - Other

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Western Restaurant Service Ambassador

Dubai, Dubai beBeeServer

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Job Title: Western Restaurant Server

Job Description

We are seeking a highly motivated and experienced server to join our team at a western restaurant in Dubai. As a server, you will be responsible for providing exceptional customer service to our guests, ensuring their dining experience is memorable and enjoyable.

Responsibilities:

  • Greet guests upon arrival and inform them of specials and menu offerings
  • Take orders from customers and relay them to the kitchen staff
  • Serve food and drinks to guests and ensure they are satisfied with their orders
  • Clear tables and reset them for upcoming customers
  • Provide exceptional customer service and handle guest complaints with grace and professionalism
  • Maintain cleanliness of the dining area and ensure all tables are presentable
  • Upsell menu items to guests to increase revenue for the restaurant
Requirements

To be successful as a server, you must have the following skills and qualifications:

  • High school diploma or equivalent in Hotel or Culinary school
  • Excellent communication and interpersonal skills
  • Ability to work well under pressure and in a fast-paced environment
  • Flexibility to work varying shifts including evenings, weekends, and holidays
  • Ability to stand and walk for prolonged periods of time
Benefits

We offer a competitive salary package, including:

  • AED 375 per month
  • Food allowance: AED 250 - 450 (service charge avg) + AED 1200
  • Credit card tips, cash tips, free accommodation, transport, uniforms, health insurance, air ticket once every two years, and paid leave as per UAE laws
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Restaurant Customer Service Host

Abu Dhabi, Abu Dhabi beBeeHospitality

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Job Description

Job Overview

We are seeking a highly skilled and enthusiastic Retail Hostess to join our team. As a key member of our front-of-house staff, you will be responsible for creating a welcoming atmosphere and ensuring an exceptional customer experience.

Your primary focus will be on providing top-notch service, managing reservations and seating arrangements, and maintaining the cleanliness and organization of the reception area and dining section.

You will work closely with the waitstaff, kitchen, and management to coordinate efficient and smooth operations, promoting special offers, menu items, or promotions to increase revenue.

In addition, you will stay informed about the restaurant's menu, specials, and events to provide accurate information to guests, manage phone and online reservations, confirm bookings, and maintain an organized reservation system.

Key Responsibilities:
  • Provide exceptional customer service, addressing guest inquiries and resolving issues promptly.
  • Manage reservations and seating arrangements to ensure efficient use of available space.
  • Maintain the cleanliness and organization of the reception area and dining section.
  • Collaborate with the waitstaff, kitchen, and management to coordinate efficient and smooth operations.
Requirements:

A high school diploma or equivalent is usually the minimum requirement. Some employers may prefer candidates with vocational training certificates or degrees in hospitality management or a related field.

Benefits:
  • Competitive salary and compensation package.
  • Access to training programs and development opportunities to enhance skills and advance within the company.
  • Opportunities for career growth and advancement within the organization.
  • Comprehensive health insurance coverage.
  • Recognition programs to acknowledge and reward outstanding performance and dedication.
  • Policies and practices that promote a healthy work-life balance.
  • Provision of uniforms or dress code guidelines for a professional and cohesive appearance.
  • Participation in social events, team-building activities, and employee gatherings to foster a positive work culture.
  • Transportation services.
  • Wellness programs such as fitness classes or gym access to promote a healthy lifestyle.
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Restaurant Customer Service Position

Dubai, Dubai beBeeCustomer

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Job Description

We are seeking an exceptional customer service professional to fill the role of Cashier at our restaurant.

The successful candidate will be responsible for:

  1. Scanning customer selections and ensuring accurate prices and quantities.
  2. Processing payments and issuing receipts.
  3. Providing helpful information about products, promotions, or item locations.
  4. Responding to customer inquiries and resolving issues in a timely manner.
  5. Maintaining a clean and organized workspace.

This is an excellent opportunity for individuals who possess excellent communication skills and a strong work ethic. If you are motivated and eager to provide top-notch customer service, we encourage you to apply.

Requirements:

  • Nationality: Asian.
  • Residency in UAE.

To be considered for this position, please submit your CV via WhatsApp.

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Restaurant Supervisor/Breakfast Service

Dubai, Dubai The Lana, Dubai - Dorchester Collection

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Job Description

Restaurant Supervisor/Breakfast Service - Riviera by Jean Imbert

Join to apply for the Restaurant Supervisor/Breakfast Service - Riviera by Jean Imbert role at The Lana, Dubai - Dorchester Collection

Restaurant Supervisor/Breakfast Service - Riviera by Jean Imbert

Join to apply for the Restaurant Supervisor/Breakfast Service - Riviera by Jean Imbert role at The Lana, Dubai - Dorchester Collection

Hotel

The Lana - Dorchester Collection

Division & Department

Food & Beverage - Restaurant

Job Title

Restaurant Supervisor/Breakfast Service - Riviera by Jean Imbert

Contract Type

Permanent

Status

Full time

Position Overview

We are not just a collection of hotels, but instead a talented community. A family with a shared passion and commitment to, unapologetically, love and breathe who we are every day. An eclectic grouping who really care about each other and our guests; where belonging transcends all else. We do this with a backdrop of extraordinary hotels, steeped in history, glamour and stories, which provide the perfect stage for our people – our Legends – to live our vision –Treasured by Guests, Cherished by Employees, Celebrated Worldwide.

Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy. The basis of We Care is to create an environment where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA, reflected by our core values of Passion, Personality, Respect, Working Together and Creativity. When submitting your application, please let us know if you require any special accommodations during the interview process.

We care about your career and are known for having the absolute best people in the industry. When you join us as a Restaurant Supervisor you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

What you'll get

Benefits

As a Restaurant Supervisor at The Lana, Dorchester Collection Dubai here are just some of the great benefits you will receive:

  • Competitive Salary Package
  • World-class Development Opportunities
  • Complimentary stays with breakfast included in our sister Dorchester Collection hotels.
  • 50% off at bars and restaurants within all of our sister Dorchester Collection hotels
  • Meals on Duty
  • Private Medical Insurance
  • Life Insurance
  • Annual Flight Allowance
  • Company Accommodation
  • Company provided transportation to and from work
  • Uniform provided by the Company with complimentary laundry
  • Service Charge

What you'll do

You'll love what you do and take pride in delighting our guests:
  • You will be responsible for spearheading the day-to-day operations of the restaurant to ensure our guests receive nothing but the best experience.
  • You'll also be jointly responsible for hiring, mentoring and developing the team by implementing a cohesive training and development program within the department.
  • Our values of Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As Supervisor Restaurant you'll have the opportunity to bring these to life and continue to create our legacy.
  • You are in charge or monitoring revenue targets and ensuring these are achieved and exceeded, simultaneously all costs are controlled within pre-set budgets including beverage cost, payroll and other expenses.
  • By holding a daily team briefing pre-service, you ensure the full team is well informed of the daily happenings around the hotel as well as the upcoming service.
  • During your daily routine, you liaise with other departments when required to ensure an immaculate presentation of your outlet and high standards of cleanliness as well as maintenance are upheld at all times including restaurant furniture, equipment, floors, fixtures and fittings.
  • Together with your team of hostesses, you ensure the restaurant reservations are optimized to ensure well-controlled productivity, optimal guest satisfaction and optimized revenue generation.
  • In collaboration with your service team, you ensure fantastic quality of beverage preparation, presentation and beverage inventory control.

The items shared are the essence of a day in the life of a Restaurant Supervisor, but we'll make sure you are provided with specifics on how we care for our hotel.

What you'll bring
  • You'll bring your unique personality and passion to the role and the team with your can-do spirit and a positive attitude at all times.
  • You have a talent for delighting guests by leading a team of passionate individuals and striving for excellence.
  • Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic.
  • As a detail orientated and hands-on team player with strong interpersonal skills, you will thrive on mentoring high potential team members to achieve better results and celebrate success within the team.
  • You are passionate about our industry and are aware of all the latest F&B trends and developments around the world.
  • English is the primary language used in our hotel. You can comfortably communicate in this language. Other languages including Arabic, Italian, French, Spanish or German are highly desirable.
  • You will have a relevant professional certification or hotel school diploma and bring a wealth of past experience working for luxury hotels and restaurants in the Middle East.

Position location

Job Location

United Arab Emirates

Location

DubaiSeniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Contract
Job function
  • Job function Management and Manufacturing
  • Industries Hospitality

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Customer Service

Dubai, Dubai Galaxy Freight Pvt. Limited

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Job Description

The candidate will be responsible for:

  1. Serving as the primary point of contact for the customers and all internal Galaxy offices.
  2. Relationship management with customers and developing an understanding of their business needs.
  3. Managing the end-to-end process of air export movement, by working closely with the customer and internal stakeholders.
  4. Proactively tracking the shipments and notifying the customers whenever required.
  5. Communicating the changes/deviations from the earlier devised plan, post discussion with the team, to avert risks in routing or movement.
  6. Resolving customer issues by engaging suitable stakeholders.
  7. Monitoring booking trends and following up with customers to increase sales and optimize the customer service experience.
  8. Maintaining accurate records and documentation and ensuring compliance with all relevant regulations and standards.
Apply for this Position

Job Type: Full Time

Job Location: Dubai

Basic required skills:

  • Excellent communication and interpersonal skills.
  • Fluent in Hindi and English (oral and written).
  • Computer literate.
  • Familiar with MS Office tools.
  • Familiar with international logistics and freight forwarding (ocean/air & import/export).
Apply Now

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Customer Service

Dubai, Dubai Certified Collectibles Group (CCG)

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Job Description

Customer Service & Operations Specialist

Join to apply for the Customer Service & Operations Specialist role at Certified Collectibles Group (CCG)

Customer Service & Operations Specialist

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Job Title: Customer Service & Operations Specialist
Dubai, DIFC, on-site, Full-Time, Monday through Friday, 9:00 AM to 6:00 PM
About Us
The Certified Collectibles Group is the world's leading provider of expert, impartial and tech-enabled services that add value and liquidity to collectibles. Our mission is to empower collectors with services that ignite passion, create value and build community.
Our iconic companies include Numismatic Guaranty Company (NGC), Paper Money Guaranty (PMG), Certified Guaranty Company (CGC), James Spence Authentication (JSA) and Authenticated Stamp Guaranty (ASG). Since 1987, the CCG companies have certified more than 100 million coins, banknotes, comic books, trading cards, autographs, stamps, estate items and related collectibles. Today, CCG serves the world of collectibles online and at its offices in the United States, United Kingdom, Germany and China with their latest openings in the Middle East in 2025.
Job Summary
We are seeking a highly organized and proactive Operations Specialist to join our team. The ideal candidate will have excellent communication skills, a knack for problem-solving, and the ability to manage multiple tasks efficiently. As a a Customer Service & Operations Specialist , you will be responsible for ensuring the smooth operation of our office environment, supporting staff and management, and handling various administrative duties.
Key Responsibilities

  • Receiving Customer Submissions: Be the point of contact with customers and dealers to receive and organize receipt of their grading submission across all CCG verticals.
  • Greeting & Scheduling Customers: Schedule appointments with customers and greet customers arriving at the office, directing them to the appropriate meeting location and providing them with basic hospitality.
  • Office Management: Oversee daily office operations, including managing office supplies, equipment, and facilities.
  • Administrative Support: Provide administrative support to senior management and staff, including scheduling meetings, handling correspondence, and preparing documents.
  • Record Keeping: Maintain accurate records and files, including business records, invoices, and other important documentation.
  • Communication: Act as the point of contact for internal and external communications, including phone calls, emails, and visitors.
  • Event Coordination and participation: Assist with the planning and coordination of events, meetings, and conferences, and support team during the events
  • Compliance: Ensure office procedures and operations comply with company policies and relevant regulations.
What Will Help You Succeed
  • Education: High school diploma or equivalent; associate's or bachelor's degree in business administration or a related field is preferred.
  • Experience: Minimum of 1 year working in an office environment in an administrative, customer service, and/or logistics role.
  • Skills:
    • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
    • Strong organizational and multitasking skills
    • Excellent verbal and written communication skills in English AND Arabic
    • Ability to handle sensitive and confidential information
    • Familiarity with office management procedures
    • Personal Attributes: Reliable, detail-oriented, proactive, honest and able to work independently as well as part of a team.
    • Being a collector is not a requirement – we will teach you everything you need to know – but having an interest in collectibles is always a plus
    What We Offer
    • Salary: Competitive salary based on experience
    • Benefits: Medical insurance, annual flight ticket back to home country
    • Professional Development: Opportunities for training and career advancement
    • Work Environment: Start-up style environment with a few employees with the goal to grow over the next few years.
    Seniority level
    • Seniority level Entry level
    Employment type
    • Employment type Full-time
    Job function
    • Job function Other
    • Industries Consumer Services

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    Customer Service

    Dubai, Dubai INTERGRANDE BKC GROUPS OF COMPANIES

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    Job Description

    Intergrande BKC delivers a wide range of manpower services across the United Arab Emirates, for a large Client base in infrastructure, construction, factories, interiors and fit out services. Over 22+ years of experience working with the UAE's leading companies, we deploy the industry best tailored manpower services to advance our client success.

    JOB DESCRIPTION
    1. Maintaining a positive, empathetic, and professional attitude toward customers at all times.
    2. Responding promptly to customer inquiries.
    3. Communicating with customers through various channels.
    4. Acknowledging and resolving customer complaints.
    5. Keeping records of customer interactions, transactions, comments, and complaints.

    Job Type: Full-time

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