1 570 Retail Account Manager jobs in the United Arab Emirates

Position Title: Key Account Manager - Retail

Position Type: Regular - Full-Time

Position Location: Dubai Mainland

Requisition ID:35931

At McCain we know the power food has to connect people families and communities. Thats why our purpose is simple and bold: Celebrating real connections through delicious planet-friendly food.

Were customer obsessed team-spirited and driven by impact. And when we grow together we succeed together .

Join us as our next Key Account Manager Retail (MENA)

As our Key Account Manager for Retail MENA youll lead the growth of our retail business across multiple markets through efficient distribution management and a sharp commercial mindset. Youll work cross-functionally with McCain teams and local distributors to drive volume profitability and market share all while building solid customer partnerships and delivering on execution excellence.

• Region: MENA (Middle East & North Africa)
• Travel: Regular across key markets
• Reporting to: Retail Director MENA
• Languages: Arabic & English fluency required

• Build and execute strategic retail plans per market in line with business goals
• Align local distributor teams with McCains ambitions and performance KPIs

• Own and lead the relationship with distributors (RTM model)
• Conduct robust business reviews on targets stock levels sell-in support and activations
• Ensure strong alignment with channel and brand marketing

• Develop advanced partnerships with top regional retailers
• Identify new opportunities (PL category expansion regional deals new models)
• Support trade marketing execution: POS tools promotions activations

• Collaborate with demand planning and distributors on accurate forecasting
• Monitor IMS stock levels and ensure timely order management
• Follow up on payment terms A/R and credit management in coordination with finance

• Track category trends shopper behaviour and competitor activities
• Report business insights and market risks across MENA

• University degree in Business Marketing or related field
• 57 years experience in FMCG sales (preferably in food/Retail/Distributor-led markets)
• Fluency in Arabic & English (written and spoken)
• Commercial sharpness able to manage P&L drivers margins and forecast accuracy
• Excellent stakeholder management both internal and external
• A structured yet entrepreneurial mindset: strategic thinking meets hands-on execution
• Willingness to travel across the region

At McCain you dont just take a job you join a global family that believes in people-first culture shared success and real impact . We offer competitive compensation benefits and development paths tailored to your growth. Here you matter.

Apply now and lets grow together.

McCain Foods is an equal opportunity employer. We see value in ensuring we have a diverse antiracist inclusive merit-based and equitable workplace. As a global family-owned company we are proud to reflect the diverse communities around the world in which we live and work. We recognize that diversity drives our creativity resilience and success and makes our business stronger.
McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms) please let us know and we will work with you to meet your needs.
Your privacy is important to us. By submitting personal data or information to us you agree this will be handled in accordance with the Global Privacy Policy

Job Family:Sales
Division:Continental Europe
Department:Retail MEMA
Location(s): AE - United Arab Emirates : Dubai : Jebel Ali

Company:McCain Middle East FZE

Required Experience:

Manager

Position Title: Key Account Manager - Retail

Position Type: Regular - Full-Time

Position Location: Dubai Mainland

Requisition ID:35931

At McCain we know the power food has to connect people families and communities. Thats why our purpose is simple and bold: Celebrating real connections through delicious planet-friendly food.

Were customer obsessed team-spirited and driven by impact. And when we grow together we succeed together.

Join us as our next Key Account Manager Retail (MENA)!

As our Key Account Manager for Retail MENA youll lead the growth of our retail business across multiple markets through efficient distribution management and a sharp commercial mindset. Youll work cross-functionally with McCain teams and local distributors to drive volume profitability and market share all while building solid customer partnerships and delivering on execution excellence.

• Region: MENA (Middle East & North Africa)
• Travel: Regular across key markets
• Reporting to: Retail Director MENA
• Languages: Arabic & English fluency required

• Build and execute strategic retail plans per market in line with business goals
• Align local distributor teams with McCains ambitions and performance KPIs

• Own and lead the relationship with distributors (RTM model)
• Conduct robust business reviews on targets stock levels sell-in support and activations
• Ensure strong alignment with channel and brand marketing

• Develop advanced partnerships with top regional retailers
• Identify new opportunities (PL category expansion regional deals new models)
• Support trade marketing execution: POS tools promotions activations

• Collaborate with demand planning and distributors on accurate forecasting
• Monitor IMS stock levels and ensure timely order management
• Follow up on payment terms A/R and credit management in coordination with finance

• Track category trends shopper behaviour and competitor activities
• Report business insights and market risks across MENA

• University degree in Business Marketing or related field
• 57 years experience in FMCG sales (preferably in food/Retail/Distributor-led markets)
• Fluency in Arabic & English (written and spoken)
• Commercial sharpness able to manage P&L drivers margins and forecast accuracy
• Excellent stakeholder management both internal and external
• A structured yet entrepreneurial mindset: strategic thinking meets hands-on execution
• Willingness to travel across the region

At McCain you dont just take a job you join a global family that believes in people-first culture shared success and real impact. We offer competitive compensation benefits and development paths tailored to your growth. Here you matter.

Apply now and lets grow together.

McCain Foods is an equal opportunity employer. We see value in ensuring we have a diverse antiracist inclusive merit-based and equitable workplace. As a global family-owned company we are proud to reflect the diverse communities around the world in which we live and work. We recognize that diversity drives our creativity resilience and success and makes our business stronger.
McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms) please let us know and we will work with you to meet your needs.
Your privacy is important to us. By submitting personal data or information to us you agree this will be handled in accordance with the Global Privacy Policy

Job Family:Sales
Division:Continental Europe
Department:Retail MEMA
Location(s): AE - United Arab Emirates : Dubai : Jebel Ali

Company:McCain Middle East FZE

Required Experience:

Manager

We are seeking a dynamic and results-driven Key Account Manager to manage and expand our relationships with power retail partners such as Sharaf DG, Emax, Virgin Carrefour, etc. This role involves overseeing the full sales cycle, building strategic partnerships, and driving profitability while ensuring customer satisfaction and alignment with company goals.

Key Responsibilities

Business Development
- Build and nurture strong business relationships with key power retail accounts.
- Identify untapped potential and develop strategies to increase sales and profitability.

Sales Management
- Manage the complete sales cycle, including negotiating listing fees, credit terms, driving sales, and payment collection.
- Achieve monthly, quarterly, and yearly sales targets and profitability goals.

Market Analysis
- Monitor market trends and competitor activities, including pricing, products, and merchandising strategies.
- Conduct strategic analyses to identify growth opportunities and improve market penetration.

Account Management
- Drive incremental sales, profitability, and optimal product mix for specific accounts.
- Maintain clear communication and a proactive relationship with retail partners.
- Address and resolve account-related issues, including credit and payment follow-ups.

Brand and Product Awareness
- Enhance brand equity by educating retail partners and their teams about product offerings and promotions.
- Support marketing initiatives such as promotions, exhibitions, and PR campaigns to drive awareness and interest.

Strategic Collaboration
- Collaborate with internal teams (Sales, Logistics, Credit, and Marketing) to ensure seamless operations and business growth.
- Participate in planning and executing promotional activities to align with sales strategies.

Qualifications and Skills

• Minimum 5 years of experience in managing power retail accounts.
• Strong understanding of the retail market and consumer electronics/products.
• Excellent negotiation, communication, and relationship-building skills.
• Analytical mindset with the ability to identify and capitalize on growth opportunities.
• Proficient in sales forecasting and strategic planning.
• Ability to work independently and in coordination with cross-functional teams.

We are seeking a dynamic and results-driven Key Account Manager to manage and expand our relationships with power retail partners such as Sharaf DG, Emax, Virgin Carrefour, etc. This role involves overseeing the full sales cycle, building strategic partnerships, and driving profitability while ensuring customer satisfaction and alignment with company goals.

Key Responsibilities

Business Development
- Build and nurture strong business relationships with key power retail accounts.
- Identify untapped potential and develop strategies to increase sales and profitability.

Sales Management
- Manage the complete sales cycle, including negotiating listing fees, credit terms, driving sales, and payment collection.
- Achieve monthly, quarterly, and yearly sales targets and profitability goals.

Market Analysis
- Monitor market trends and competitor activities, including pricing, products, and merchandising strategies.
- Conduct strategic analyses to identify growth opportunities and improve market penetration.

Account Management
- Drive incremental sales, profitability, and optimal product mix for specific accounts.
- Maintain clear communication and a proactive relationship with retail partners.
- Address and resolve account-related issues, including credit and payment follow-ups.

Brand and Product Awareness
- Enhance brand equity by educating retail partners and their teams about product offerings and promotions.
- Support marketing initiatives such as promotions, exhibitions, and PR campaigns to drive awareness and interest.

Strategic Collaboration
- Collaborate with internal teams (Sales, Logistics, Credit, and Marketing) to ensure seamless operations and business growth.
- Participate in planning and executing promotional activities to align with sales strategies.

Qualifications and Skills

• Minimum 5 years of experience in managing power retail accounts.
• Strong understanding of the retail market and consumer electronics/products.
• Excellent negotiation, communication, and relationship-building skills.
• Analytical mindset with the ability to identify and capitalize on growth opportunities.
• Proficient in sales forecasting and strategic planning.
• Ability to work independently and in coordination with cross-functional teams.

We are seeking a dynamic and results-driven Key Account Manager to manage and expand our relationships with power retail partners such as Sharaf DG, Emax, Virgin Carrefour, etc. This role involves overseeing the full sales cycle, building strategic partnerships, and driving profitability while ensuring customer satisfaction and alignment with company goals.

Key Responsibilities

Business Development
- Build and nurture strong business relationships with key power retail accounts.
- Identify untapped potential and develop strategies to increase sales and profitability.

Sales Management
- Manage the complete sales cycle, including negotiating listing fees, credit terms, driving sales, and payment collection.
- Achieve monthly, quarterly, and yearly sales targets and profitability goals.

Market Analysis
- Monitor market trends and competitor activities, including pricing, products, and merchandising strategies.
- Conduct strategic analyses to identify growth opportunities and improve market penetration.

Account Management
- Drive incremental sales, profitability, and optimal product mix for specific accounts.
- Maintain clear communication and a proactive relationship with retail partners.
- Address and resolve account-related issues, including credit and payment follow-ups.

Brand and Product Awareness
- Enhance brand equity by educating retail partners and their teams about product offerings and promotions.
- Support marketing initiatives such as promotions, exhibitions, and PR campaigns to drive awareness and interest.

Strategic Collaboration
- Collaborate with internal teams (Sales, Logistics, Credit, and Marketing) to ensure seamless operations and business growth.
- Participate in planning and executing promotional activities to align with sales strategies.

Qualifications and Skills

• Minimum 5 years of experience in managing power retail accounts.
• Strong understanding of the retail market and consumer electronics/products.
• Excellent negotiation, communication, and relationship-building skills.
• Analytical mindset with the ability to identify and capitalize on growth opportunities.
• Proficient in sales forecasting and strategic planning.
• Ability to work independently and in coordination with cross-functional teams.

We are seeking a dynamic and results-driven Key Account Manager to manage and expand our relationships with power retail partners such as Sharaf DG, Emax, Virgin Carrefour, etc. This role involves overseeing the full sales cycle, building strategic partnerships, and driving profitability while ensuring customer satisfaction and alignment with company goals.

Key Responsibilities

Business Development
- Build and nurture strong business relationships with key power retail accounts.
- Identify untapped potential and develop strategies to increase sales and profitability.

Sales Management
- Manage the complete sales cycle, including negotiating listing fees, credit terms, driving sales, and payment collection.
- Achieve monthly, quarterly, and yearly sales targets and profitability goals.

Market Analysis
- Monitor market trends and competitor activities, including pricing, products, and merchandising strategies.
- Conduct strategic analyses to identify growth opportunities and improve market penetration.

Account Management
- Drive incremental sales, profitability, and optimal product mix for specific accounts.
- Maintain clear communication and a proactive relationship with retail partners.
- Address and resolve account-related issues, including credit and payment follow-ups.

Brand and Product Awareness
- Enhance brand equity by educating retail partners and their teams about product offerings and promotions.
- Support marketing initiatives such as promotions, exhibitions, and PR campaigns to drive awareness and interest.

Strategic Collaboration
- Collaborate with internal teams (Sales, Logistics, Credit, and Marketing) to ensure seamless operations and business growth.
- Participate in planning and executing promotional activities to align with sales strategies.

Qualifications and Skills

• Minimum 5 years of experience in managing power retail accounts.
• Strong understanding of the retail market and consumer electronics/products.
• Excellent negotiation, communication, and relationship-building skills.
• Analytical mindset with the ability to identify and capitalize on growth opportunities.
• Proficient in sales forecasting and strategic planning.
• Ability to work independently and in coordination with cross-functional teams.

Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organisation that inspires. Since 2012, Careem has created earnings for over 2.5 million Captains, simplified the lives of over 70 million customers, and built a platform for the region’s best talent to thrive and for entrepreneurs to scale their businesses. Careem operates in over 70 cities across 10 countries, from Morocco to Pakistan.

As a Key Account Manager , you will be responsible for managing and growing strategic partnerships with top restaurant brands in Dubai. Your role will focus on driving order growth, optimizing operational performance, and maximizing partner engagement through data-driven insights and tailored marketing strategies. You will collaborate cross-functionally to enhance the partner experience, negotiate commercial agreements, and implement initiatives that drive revenue and profitability. Success in this role requires strong relationship management, analytical skills, and a results-driven mindset.
This role is based in Dubai, UAE .

Key Responsibilities:

• Account Management – Take full ownership of assigned accounts, acting as the primary point of contact for partners.
• Growth & Strategy – Develop and execute business growth plans, leveraging advertising, promotions, and strategic initiatives to increase partner performance.
• Partner Experience & Satisfaction – Use data-driven decision-making to analyze performance, drive operational excellence, and enhance the overall merchant and user experience. Work closely with merchants and internal teams to identify and address pain points, improving satisfaction and retention.
• Cross-functional Collaboration – Partner with internal teams including Supply, Finance, Marketing, and Business Development to align on growth objectives and ensure seamless execution.

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Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with passion and creativity, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There’s much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with. Every day, your talent, your innovative spirit, and your determination will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.

A Key Account Manager with the global leader in the creation of Fragrance & Beauty and Taste & Wellbeing, and a key member of our Fragrance Consumer Products Sales team for the Middle East region, while being based Saudi Arabia office - Your future position?

We are currently looking to hire a 'Key Account Manager' for our regional Fragrance Consumer Products team to provide more intimate support for our expanding customer base and increasing market share in KSA across product categories – Personal care, Fabric care, Air care, Home care, and Oral care.

You will be an integral part of our Middle East Sales team and build upon and provide an intimate relationship with our key customers in KSA. You will develop business plans targeting strategic customers in KSA to provide them with game-changing Fragrance solutions and help achieve Givaudan's purpose and commercial objectives in the region.

The role reports to the GCC Sales Manager (based in Dubai) and offers excellent opportunities for both personal and professional development.

You will work for a company that touches billions of consumers more than a hundred times a day. With its heritage stretching back over 250 years, Givaudan has a long history of innovating scents and tastes. Our passion is to collaborate with customers and partners to develop game-changing innovations in the food & beverage, fragrance and beauty industries. We have a culture that works to inspire, challenge and capture the heart and soul of consumers and customers. Our customers in KSA have local, regional, and international profiles, bringing diversity and curiosity to your daily job.

In this exciting position, you will:

Develop our business -

• Develop an understanding of the customer and their brands.
• Grow and defend existing Givaudan business in specific Fragrance Consumer Products segments.
• Set up/review/monitor strategic and category account plans, sales forecasts, and budgets.
• Follow goals versus targets (sales, gross profit, win rate, etc.) and take corrective actions when needed.
• Establish and cultivate relationships with key internal and external decision-makers.
• Attract new business by identifying and creating mutual business opportunities.
• Build a project pipeline, ensuring the most efficient usage of Givaudan resources.

Position our products -

• Monitor fragrance trends, competitor activity, and product development.
• Identify value drivers for the customer and promote Givaudan's value proposition by strategically positioning Givaudan products and technologies.

Lead focus projects and customer briefs -

• Manage customer briefs and proactive innovation and development projects.
• Using your project management skills and ability to motivate and guide others, you are the centre point assuring overall success.

You?

Your professional profile includes:

• A Bachelor's degree in a relevant discipline.
• 5+ years of relevant work experience with an excellent track record in sales, key account management, business development, marketing, market research, or a techno-commercial role in the Fragrance, Perfumes, Cosmetics, Ingredients, Chemical, or FMCG sector(s), preferably in an international work environment.
• Good knowledge of customers, competition, and an existing customer network in KSA will be ideal.
• A strong passion and appreciation for the world of Fragrance.
• Excellent oral and written proficiency in the English language.
• Good commercial and business acumen.
• Excellent presentation and project management skills.
• A team player and comfortable with diversity.
• Able to travel frequently within KSA ~ 30-40% of the time.
• Attractive package with benefits.
• Excellent opportunities for progressive learning and development.
• A creative team environment that will inspire you.

#LI-Onsite

At Givaudan, you contribute to delightful taste and scent experiences that touch people’s lives.
You work within an inspiring teamwork culture – where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions.
Every essence of you enriches our world.
Diversity drives innovation and creates closer connections with our employees, customers and partners.
Givaudan embraces diversity and is committed to building an inclusive environment where everyone impacts our world.

Job Summary:

We are seeking a highly motivated and results-oriented Key Account Manager to cultivate and expand relationships with our most valuable clients. This role requires a strategic mindset, strong relationship-building skills, and a deep understanding of customer needs.

Account Management – eCommerce & Cross-Border:

• Develop and implement strategic account plans tailored to eCommerce clients, including SMEs and global platforms.
• Build and maintain strong relationships with key decision-makers at client organizations, especially those involved in digital commerce and cross-border fulfillment.
• Identify and pursue growth opportunities in cross-border eCommerce, optimizing routes, services, and product offerings.
• Enhance client onboarding and operational processes for seamless integration with our fulfillment, air/ocean, and last-mile delivery capabilities.
• Ensure customer satisfaction and loyalty by aligning internal capabilities with client requirements in fast-paced eCommerce markets.
• Roles could also extend ecommerce and also include managing SaaS customers and projects on wider initiatives

Revenue Generation:

• Achieve and exceed revenue and margin targets across eCommerce accounts and strategic B2C/B2B2C segments.
• Drive solution sales for international parcel delivery, express freight, cross-dock, returns management, and hybrid delivery models.
• Collaborate with product, pricing, and solutions teams to tailor service bundles for cross-border and domestic eCommerce.

Customer Relationship Management:

• Understand digital commerce trends and work closely with clients to address logistics pain points.
• Co-develop process improvements that enhance visibility, delivery speed, and cost-efficiency across the supply chain.
• Maintain high service levels, proactively resolve issues, and act as a trusted logistics advisor.

Sales Forecasting & Pipeline:

• Maintain detailed forecasts and pipeline management with a focus on the eCommerce vertical.
• Analyze sales data and campaign effectiveness to identify opportunities for upselling or improved service adoption.

Stakeholder Management:

• Collaborate with internal operations, customs, IT, and last-mile partners to ensure seamless service execution.
• Represent the company at industry events and eCommerce-focused trade shows or webinars.

• Bachelor’s degree in business, logistics, marketing, or a related field.
• 5+ years of experience in key account management or logistics sales, ideally in the eCommerce or cross-border shipping space.
• Deep understanding of eCommerce fulfillment processes, platforms (e.g., marketplaces, D2C), and digital integrations.
• Proven track record of driving revenue and client success through consultative selling and process innovation.
• Strong communication and project management skills.

Technical:

• Familiarity with digital shipping solutions, eCommerce platforms (e.g., Shopify, Magento), and last-mile technology.
• Proficiency in CRM systems and data-driven sales methodologies.
• Strong analytical skills and the ability to translate logistics data into actionable insights.

Behavioral:

• Teamwork and Collaboration
• Quality and Results focused
• Learning Agility
• Business Acumen
• Strategic Thinking
• Digital Savvy
• Negotiation and influence
• Emotional Intelligence
• Decision Making