What Jobs are available for Retail Associate in the United Arab Emirates?

About The Closet:

The Closet is a leading luxury e-commerce company specializing in pre-owned luxury items. Our mission is to provide our customers with authentic, high-quality luxury products at competitive prices. Committed to customer satisfaction, we have built a loyal and diverse global customer base. As we continue to grow, we are seeking a highly organized and detail-oriented Luxury Retail Sales Associate to join our team.

Responsibilities:

1. Engage with customers in a friendly and professional manner, understanding their needs and providing personalized assistance.
2. Showcase product features and benefits to potential customers, actively promoting sales.
3. Maintain a clean and organized store environment, ensuring product displays are appealing and well-presented.
4. Handle customer inquiries, resolve complaints, and escalate issues when necessary.
5. Collaborate with team members to achieve sales targets and contribute to a positive work atmosphere.
6. Manage basic store operations such as processing shipments/transfers promptly, merchandising the sales floor, maintaining visual standards, and communicating replenishment needs.
7. Demonstrate schedule flexibility and dependability.

Qualifications:

• Arabic speaking skills are a plus.
• Available to join immediately.
• Minimum of 3 years' retail experience is required.
• Excellent communication skills in English.
• Strong negotiation skills with the ability to resolve customer issues and complaints.
• Proficiency in Microsoft Excel and Outlook.
• Excellent oral and written communication skills.
• Customer-centric approach with strong interpersonal skills.
• Ability to work in a fast-paced environment and adapt to changing circumstances.
• Positive attitude, self-motivated, and a team player.

Join Our Team:

If you are passionate about luxury fashion and detail-oriented, we invite you to join The Closet. We offer growth opportunities, professional development, and a supportive environment. As an Order Fulfillment Coordinator, you will ensure seamless order processing and customer satisfaction.

Apply today and help us make luxury accessible to all.

How to Apply:

Please submit your resume and a cover letter explaining your relevant experience and interest in joining The Closet.

• Achieve targeted retail vehicle sales and profitability, including finance and insurance accessories.

• Manage the full sales process, facilitating new vehicle sales on behalf of the brand.

• Record and track all customer enquiries in the dealer management system with proactive follow-ups.

• Ensure seamless customer transactions, meeting expectations within agreed timelines.

• Support the line manager to maximize profitability of each sale and maintain showroom standards.

• Follow company sales processes in line with legal and compliance requirements.

• Guide customers through all steps of the purchase process, including finance and trade-in.

• Ensure funds and approvals (cash/finance/trade-in) are cleared prior to vehicle release.

• Adhere to HSSE (Health, Safety, Security & Environment) standards.

• Handle vehicle registration processes as per each Emirate’s requirements.

• Maintain strong professional customer relationships, ensuring high satisfaction and loyalty.

• Collaborate with sales support, finance, aftersales, and other teams for smooth operations.

The Retail Sales Specialist drives business growth through exceptional customer service and effective sales strategies. This position focuses on identifying customer needs, providing tailored product solutions, and maintaining strong client relationships to achieve company targets. This role offers the opportunity to join a dynamic sales team and contribute to the company's growth while developing your professional skills in a supportive environment. Key Responsibilities
Generate and pursue new sales opportunities
Meet and exceed established sales targets
Manage complete sales cycle from prospecting to closing
Deliver compelling sales presentations
Submit detailed sales reports and market feedback
Provide exceptional customer service and support
Build and maintain strong client relationships
Handle customer inquiries and resolve conflicts professionally
Follow up to ensure customer satisfaction
Communicate company policies regarding payments, returns, and exchanges
Foster repeat business through relationship building Education & Experience
Bachelor's degree, preferably in Engineering
Minimum 4 years of relevant sales experience
Language Requirements
Fluent in English and Arabic (mandatory) Essential Skills
Proven track record in sales
Strong customer service orientation
Excellent negotiation abilities
Advanced problem-solving capabilities
Computer proficiency Personal Qualities
Self-motivated and results-driven
Strong work ethic and integrity
Detail-oriented approach
Adaptable and flexible
Professional appearance
Passionate about sales and customer service
Excellent time management skills #J-18808-Ljbffr

• Displaying enthusiasm & providing superior customer service
• Understanding customer needs and queries about products, prices and services
• Advising customers on product ranges best suited to their needs
• Achieving the sales target and focus on increasing sales by using advanced sales techniques
• Focusing on up selling/cross selling
• Maintaining customer relationships in order to build long term brand loyalty
• Handling new launches, promotion of products and visual merchandising
• Ensuring stock replenishment at all times
• Maintaining general cleanliness, hygiene standards and visual displays
• Implementing CRM at the store level and providing relevant feedback
• Coordinating with customer care center for after sales service
• Generating daily sales report
• Following all company procedures in ordering, cash handling and other common practices

• Graduate or a Diploma in business administration, sales or related courses
• Selling experience of at least 2 years preferably in high end segment in retail or hospitality
• Excellent communication (including spoken and written English)
• Strong selling skills & customer oriented

1. Displaying enthusiasm & providing superior customer service
2. Understanding customer needs and queries about products, prices and services
3. Advising customers on product ranges best suited to their needs
4. Achieving the sales target and focus on increasing sales by using advanced sales techniques
5. Focusing on up selling/ cross selling
6. Maintaining customer relationships in order to build long term brand loyalty
7. Handling new launches, promotion of products and visual merchandising
8. Ensuring stock replenishment at all times
9. Maintaining general cleanliness, hygiene standards and visual displays
10. Implementing CRM at the store level and providing relevant feedback
11. Coordinating with customer care center for after sales service
12. Generating daily sales report
13. Following all company procedures in ordering, cash handling and other common practices

1. Arabic speakers only for this specific role
2. Preferably from a luxury retail background
3. Graduate or a Diploma in business administration, sales or related courses.
4. Selling experience of at least 2 years preferably in high end segment in retail, hospitality or brands.
5. Excellent communication (including spoken and written English).
6. Strong selling skills & customer oriented

The candidate will be responsible for:

1. Serving as the primary point of contact for the customers and all internal Galaxy offices.
2. Relationship management with customers and developing an understanding of their business needs.
3. Managing the end-to-end process of air export movement, by working closely with the customer and internal stakeholders.
4. Proactively tracking the shipments and notifying the customers whenever required.
5. Communicating the changes/deviations from the earlier devised plan, post discussion with the team, to avert risks in routing or movement.
6. Resolving customer issues by engaging suitable stakeholders.
7. Monitoring booking trends and following up with customers to increase sales and optimize the customer service experience.
8. Maintaining accurate records and documentation and ensuring compliance with all relevant regulations and standards.

Job Type: Full Time

Job Location: Dubai

Basic required skills:

• Excellent communication and interpersonal skills.
• Fluent in Hindi and English (oral and written).
• Computer literate.
• Familiar with MS Office tools.
• Familiar with international logistics and freight forwarding (ocean/air & import/export).

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