273 Retail Banking jobs in the United Arab Emirates
Project Manager -Retail Banking
Posted 1 day ago
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Job Description
ROLE PURPOSE
Project Manager to manage organization of key client projects and lead the project team ensuring they maintain effective project standards providing support, training, and mentoring.
Take an active role in the development and maintenance of the Project Portfolio.
Plan and project-manage multiple projects within the organization using the Agile/Waterfall methodology and processes defined by the project management office and other governing departments. Ensure delivery to quality, cost and deliverable targets. Build, manage and motivate cross-functional project teams using both internal and external resource.
Participate in defining scope, and make sure of clear Business requirements. Handle / Deliver the assigned Tasks as per the agreed-on scope and according to organization policy and procedure. Deliver the assigned Tasks on time. Prepare, Maintain and Update the required documents
Responsibilities
KEY ACCOUNTABILITIES
- Coordinate internal resources and third parties/vendors for the flawless execution of projects
- Ensure that all projects are delivered on-time, within scope and within budget
- Developing project scopes and objectives, involving all relevant stakeholders, and ensuring technical feasibility
- Ensure resource availability and allocation
- Develop a detailed project plan to track progress
- Predict resources needed to reach objectives and manage resources in an effective and efficient manner
- Utilize industry best practices, techniques, and standards throughout entire project execution
- Use appropriate verification techniques to manage changes in project scope, schedule, and costs
- Measure project performance using appropriate systems, tools, and techniques
- Report and escalate to management as needed
- Manage the relationship with the client and all stakeholders
- Perform risk management to minimize project risks
- Establish and maintain relationships with third parties/vendors
- Create and maintain comprehensive project documentation.
- Report project progress in line with stated policies and procedures within the organization, including ensuring that any requests for information on projects from the
- programme manager and other senior staff within the organization are answered in a timely manner.
- Meet budgetary objectives and make adjustments to project constraints based on financial analysis
- Perform other related duties as assigned
Participate in defining scope, and make sure of clear Business requirements. Handle / Deliver the assigned Tasks as per the agreed-on scope and according to ADIB policy and procedure. Deliver the assigned Tasks on time. Prepare, Maintain and Update the required documents.
Information Security
Maintain Risk-Free and Controlled IT environment on all deliveries. Report any potential or actual risks or incidents affecting the security of information. 0% violation, or failure of maintaining information security
Specialist Skills / Technical Knowledge, Technical Competencies Required for this role:
Bachelor's degree in computer science, business, or a related field
Communication Skills (both up and down steam)
Project Management Professional (PMP) certification preferred
Proven ability to solve problems creatively
Technical/Functional understanding of assigned application portfolio
Previous Experience
8-10 years of project management and related experience in IT environment with specialized experience in the assigned application portfolio and respective business domain, with minimum 5+ years in a banking industry
Skills: retail bank,management,risk management,waterfall methodology,agile methodology,project management,communication skills,"project manager",problem solving,technical understanding of applications
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Assistant Relationship Manager - Retail Banking
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Assistant Relationship Manager - Retail BankingDate: Aug 1, 2025
Description:
Embark on a journey where your unique contributions are celebrated, and your professional growth is embraced. At ADCB, we nurture a diverse, inclusive community where every voice is valued.
About the business area
The Retail Banking Group (RBG) supports retail and micro-business customers in managing their finances, through expert advice and the provision of a full suite of specialist products and services in conventional and Shari’ah compliant banking. The business is committed to driving digital innovation to deliver excellence in customer service. We are actively seeking an ambitious professional to join our Retail Banking team at ADCB to work alongside passionate colleagues who share your ambition to redefine excellence in UAE banking.
In this role, your key responsibilities include:
- Relationship Management-Develop and manage client relationships by offering value-added advice and guidance to customers and placing their needs at the forefront to achieve desired objectives of the Bank in line with the required standards. Grow sustainable revenues from existing customer portfolio and through targeted acquisition of quality new customers
- Portfolio Management-Monitor and control customer portfolios to achieve desired quality through cross-sell, upsell and retention Increase profitability, relationship depth while minimising risk to ensure a healthy portfolio. Optimise the potential value and profitability of existing relationships by assisting in the delivery of solutions, products and services appropriate to meet customer need and to improve customer engagement. Establish an effective dialogue/ working relationship with Risk Management teams in order to build a sustainable asset growth
- Volume Delivery-To deliver the financial target as agreed with the business head
- Policies, Processes, Systems and Procedures-Adhere to all relevant organisational and departmental policies, processes, standard operating procedures and instructions so that work is carried out to the required standard and in a consistent manner while delivering the required standard of service to customers and stakeholders
- Self-Management-Manage self in line with the Bank’s people management policies, procedures, processes and practices to ensure adherence and maximise own contribution to business performance
- Customer Service-Demonstrate our promise and apply the ADCB service standards to deliver the Banks required levels of service in all internal and external customer interactions
The ideal candidate should have the following experience
- 5 - 6 years experience managing B2B partnerships with merchants in the UAE
- Bachelor’s degree in Business Administration or Finance or Economics
- Relationship Management, Partnerships, Negotiation skills
- Accredited Financial Analyst, Certified Investment Professional, Certificate in Quantitative Finance, Chartered Financial Analyst, Certified International Investment Analyst.
- Master Financial Risk Manager (FRM), International Compliance Association (ICA) Specialist or Certificate in Conduct Risk
What we offer:
- Competitive Salary: The indicative pay range for this role is AED 12,000 – AED 18,000 per month. Additionally, all employees are eligible to participate in one of our rewarding variable pay plans.
- Comprehensive Benefits Package: This includes market-leading medical insurance, group life and personal accident insurance, paid leave and leave airfare, employee preferential rates on loans and finance facilities, staff discounts and offers, and children education assistance (for certain job levels).
- Flexible and Remote Working Options: We understand the importance of work-life balance and offer flexible working arrangements, subject to eligibility and job requirements.
- Learning and Development Opportunities: We value and facilitate continuous learning and personal development, through a variety of exciting learning opportunities, such as structured instructor-led courses, a comprehensive e-Learning catalog, on-the-job training and professional development programs.
At ADCB, we are dedicated to creating a respectful, caring and disciplined work environment that aligns with your career ambitions.
#J-18808-LjbffrRetail Banking Executive - Auto Loan
Posted 4 days ago
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Job Description
Bachelor of Business Administration(Management)
Nationality
Any Nationality
Vacancy
1 Vacancy
Job Description
Job Description
As a Retail Banking Executive specializing in Auto Loans, you will play a crucial role in driving the financial growth of the bank by focusing on the auto lending sector. Your expertise in customer service, combined with your knowledge of banking operations and loan products, will help provide clients with tailored auto loan solutions. You will be responsible for evaluating loan applications, maintaining an active pipeline of prospects, and ensuring compliance with bank policies and procedures. The ideal candidate will have exceptional communication skills, strong analytical abilities, and a passion for customer satisfaction. By leveraging your deep understanding of the retail banking landscape, you will contribute significantly to the bank's customer acquisition and retention efforts.
Responsibilities- Conduct detailed assessments of auto loan applications to determine eligibility and compliance.
- Develop and maintain a strong pipeline of auto loan prospects through proactive outreach.
- Provide personalized financial advice to clients regarding auto loan options and terms.
- Collaborate with branch staff to optimize auto loan marketing strategies and execution.
- Ensure all loan documentation is accurate and complies with banking regulations.
- Analyze market trends and competitor activities to identify new business opportunities.
- Build strong relationships with car dealerships to enhance loan product offerings.
- Assist in the development of new auto loan products and services based on market insights.
- Conduct regular follow-ups with clients to ensure timely loan repayment and satisfaction.
- Train and mentor junior staff about auto loan products and best practices.
- Report to senior management on loan performance metrics and pipeline activities.
- Work collaboratively with other banking departments to enhance customer experience.
Requirements
- Bachelor's degree in finance, business administration, or a related field.
- Minimum of 3 years experience in retail banking or auto lending sector.
- Strong understanding of banking regulatory requirements and loan documentation.
- Exceptional communication and negotiation skills with a customer-focused approach.
- Proficiency in using banking software and customer relationship management tools.
- Ability to analyze financial statements and credit reports effectively.
- Strong problem-solving skills and the ability to handle sensitive customer situations.
Company Industry
- Recruitment
- Placement Firm
- Executive Search
Department / Functional Area
- Store Operations (for Retail Industry)
Keywords
- Retail Banking Executive - Auto Loan
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#J-18808-LjbffrTeller, Branch Banking - Dubai, Retail Banking (Emirati Talent)
Posted today
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Job Description
Job Purpose:
The Teller is responsible for delivering efficient, accurate, and courteous service to customers by managing daily teller operations, including cash transactions, deposits, withdrawals, and other banking services. This role ensures strict adherence to the bank’s policies, procedures, and regulatory requirements to protect customer information and assets while handling large volumes of cash. The Teller plays a key role in mitigating operational risks and contributes to a positive customer experience by addressing inquiries, resolving issues promptly and promoting the bank’s products and services as appropriate, ensuring the overall success of branch banking services.
Principal Accountabilities:
Customer Service:
Deliver high-quality, courteous, and efficient service to customers, ensuring a positive banking experience. Act as the first point of contact, providing a professional and welcoming environment. Address customer inquiries, resolve issues promptly and escalate complex concerns to appropriate channels as needed, while promoting the bank’s products and services. Treat customers fairly and ensure to adherence to CPR regulation and specially handling people of determination and customer complaints.
Transaction Processing:
Accurately process a range of customer transactions, including deposits, withdrawals, transfers, loan/financing payments, checking cash, ATM posting, clearing cheques, post-dated cheques (PDC), PDC cancellations, transfer cheques, demand posting, ATM dispute resolution, ATM shortage handling, reconciliation, special clearing, end-of-day balancing, and cash and transaction reporting. Ensure compliance with the bank’s policies and procedures align with regulatory requirements.
Cash Handling and Balancing:
Manage cash transactions, ensuring accurate handling of large volumes of cash. Monitor cash levels in teller drawers and balance cash at the beginning and conduct end-of-day cash balancing and promptly reporting and resolving any discrepancies. Check for counterfeit notes and follow procedures to handle suspected counterfeit currency in line with bank policy and regulatory guidelines. Ensure adherence to the bank’s processes on all transactions, including counterfeit note detection, transaction thresholds for cash deposits, vault procedures and other applicable guidelines.
Compliance and Risk Management:
Ensure strict compliance with bank policies, procedures, and regulatory requirements, including all Central Bank regulations, to protect customer information and assets. Identify and report suspicious transactions or potential fraud in line with the bank’s anti-money laundering (AML), know your customer (KYC), and risk management procedures. Adhere to all guidelines to ensure timely account or asset closures and meet the required turnaround time (TAT). Ensure compliance to CBUAE regulations at all times as applicable.
Compliance and Adherence to Consumer Protection Regulation and Standards:
- Ensure that CPR guidelines are being followed 100% at all times. Any breach identified is reported to Head of Consumer Protection immediately.
- Ensure all trainings related to CPR are completed. This also includes Islamic banking and Sharia training.
- Ensure adherence to the guideline for people of determination and vulnerable people.
- Ensure customer complaints are logged and resolved on timely basis.
Record Keeping and Documentation:
Maintain accurate records of transactions and ensure proper documentation of all activities. Follow internal procedures for filing and reporting as per the bank’s standards for audits and compliance.
Cross-Selling and Recommendation:
Identify customer needs and recommend the bank’s products and services that may enhance the customer’s banking experience. Refer customers to branch manager or specialized departments when appropriate.
Team Collaboration:
Work collaboratively with branch staff to support overall branch operations and customer satisfaction. Communicate effectively with team members, sharing insights and information to improve processes and address any customer issues collectively. Foster a positive work environment by supporting colleagues and contributing to a team-focused culture.
Continuous Improvement:
Actively participate in training and development programs to enhance knowledge of bank products, policies, and customer service standards. Provide feedback to improve processes and customer service delivery with an emphasis on compliance, risk management, and customer protection.
Job Requirements (Qualification/Experience)
- Minimum high school diploma or a bachelor’s degree in finance, business administration or any related field is preferred.
- Minimum 1 year of experience in a cash-handling role, experience in banking or financial services is preferred.
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Teller, Branch Banking, Abu Dhabi Branch - Retail Banking (Emirati Talent)
Posted today
Job Viewed
Job Description
Job Purpose:
The Teller is responsible for delivering efficient, accurate, and courteous service to customers by managing daily teller operations, including cash transactions, deposits, withdrawals, and other banking services. This role ensures strict adherence to the bank’s policies, procedures, and regulatory requirements to protect customer information and assets while handling large volumes of cash. The Teller plays a key role in mitigating operational risks and contributes to a positive customer experience by addressing inquiries, resolving issues promptly and promoting the bank’s products and services as appropriate, ensuring the overall success of branch banking services.
Principal Accountabilities:
Customer Service:
Deliver high-quality, courteous, and efficient service to customers, ensuring a positive banking experience. Act as the first point of contact, providing a professional and welcoming environment. Address customer inquiries, resolve issues promptly and escalate complex concerns to appropriate channels as needed, while promoting the bank’s products and services. Treat customers fairly and ensure to adherence to CPR regulation and specially handling people of determination and customer complaints.
Transaction Processing:
Accurately process a range of customer transactions, including deposits, withdrawals, transfers, loan/financing payments, checking cash, ATM posting, clearing cheques, post-dated cheques (PDC), PDC cancellations, transfer cheques, demand posting, ATM dispute resolution, ATM shortage handling, reconciliation, special clearing, end-of-day balancing, and cash and transaction reporting. Ensure compliance with the bank’s policies and procedures align with regulatory requirements.
Cash Handling and Balancing:
Manage cash transactions, ensuring accurate handling of large volumes of cash. Monitor cash levels in teller drawers and balance cash at the beginning and conduct end-of-day cash balancing and promptly reporting and resolving any discrepancies. Check for counterfeit notes and follow procedures to handle suspected counterfeit currency in line with bank policy and regulatory guidelines. Ensure adherence to the bank’s processes on all transactions, including counterfeit note detection, transaction thresholds for cash deposits, vault procedures and other applicable guidelines.
Compliance and Risk Management:
Ensure strict compliance with bank policies, procedures, and regulatory requirements, including all Central Bank regulations, to protect customer information and assets. Identify and report suspicious transactions or potential fraud in line with the bank’s anti-money laundering (AML), know your customer (KYC), and risk management procedures. Adhere to all guidelines to ensure timely account or asset closures and meet the required turnaround time (TAT). Ensure compliance to CBUAE regulations at all times as applicable.
Compliance and Adherence to Consumer Protection Regulation and Standards:
- Ensure that CPR guidelines are being followed 100% at all times. Any breach identified is reported to Head of Consumer Protection immediately.
- Ensure all trainings related to CPR are completed. This also includes Islamic banking and Sharia training.
- Ensure adherence to the guideline for people of determination and vulnerable people.
- Ensure customer complaints are logged and resolved on timely basis.
Record Keeping and Documentation:
Maintain accurate records of transactions and ensure proper documentation of all activities. Follow internal procedures for filing and reporting as per the bank’s standards for audits and compliance.
Cross-Selling and Recommendation:
Identify customer needs and recommend the bank’s products and services that may enhance the customer’s banking experience. Refer customers to branch manager or specialized departments when appropriate.
Team Collaboration:
Work collaboratively with branch staff to support overall branch operations and customer satisfaction. Communicate effectively with team members, sharing insights and information to improve processes and address any customer issues collectively. Foster a positive work environment by supporting colleagues and contributing to a team-focused culture.
Continuous Improvement:
Actively participate in training and development programs to enhance knowledge of bank products, policies, and customer service standards. Provide feedback to improve processes and customer service delivery with an emphasis on compliance, risk management, and customer protection.
Job Requirements (Qualification/Experience):
- Minimum high school diploma or a bachelor’s degree in finance, business administration or any related field is preferred.
- Minimum 1 year of experience in a cash-handling role, experience in banking or financial services is preferred.
- Language: Proficiency in both English and Arabic is required
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SALES MANAGERS & TEAM LEADERS – PERSONAL LOANS & CREDIT CARDS (RETAIL BANKING)
Posted 4 days ago
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Job Description
Join to apply for the SALES MANAGERS & TEAM LEADERS – PERSONAL LOANS & CREDIT CARDS (RETAIL BANKING) role at Markai Commercial
SALES MANAGERS & TEAM LEADERS – PERSONAL LOANS & CREDIT CARDS (RETAIL BANKING)Join to apply for the SALES MANAGERS & TEAM LEADERS – PERSONAL LOANS & CREDIT CARDS (RETAIL BANKING) role at Markai Commercial
Job Profile - Sales Managers & Team Leaders – Personal Loans & Credit Cards (Retail Banking)
Location: Dubai & Abu Dhabi
Job Discription
Sales Managers & Team Leaders – Personal Loans & Credit Cards (Retail Banking)
Key Requirements
Markai Group is one of Region’s leading Banking & Financial Products Sales Distribution Company in the United Arab Emirates with more than 400 professionals working directly in diverse roles in Banking Sales.
We at Markai Group are looking to recruit experienced Sales Managers & Team Leaders – Personal Loans or Credit Cards at our Dubai & Abu Dhabi offices in United Arab Emirates for reputed Bank Channels.
The ideal candidate should be able to direct, lead and motivate a team of sales agents / TLs to ensure effective management of the sales network.
Main Tasks And Responsibilities
- Monitor Sales Management activities and sales metrics for sales agents / TLs and staff objectives including key sales activity metrics and sales objectives for the sales staff and providing guidance and support to enhance performance.
- Develop actionable, innovative and effective activities to achieve sales targets.
- Ensure that the sales agents / TLs exceed their targets in a manner compliant to Markai Policy and Code of Conduct
- Ensure there are regular team meetings to analyze progress and plan activity to succeed.
- Identify training needs and coordinating with the relevant departments/staff to ensure training is provided.
- Resolve management queries and staff and customer complaints.
- Ensure adequate compliance resources are in place and training is provided and by fostering a compliance culture. Ensure that reporting and operational control is effective through spot checks and follow ups on recommendations implemented.
- Implement best practices and recommended updates received from Compliance/Internal Controls and internal and external Audit points and issues.
- Drive the performance of the department by leading, managing and developing the team.
- Manage the team and work with HR to ensure the availability of adequate and skilled resources and fostering a performance driven and compliance-oriented culture in the department.
- Coach senior executives, planning career development and enhancing their professional skills and encourage them to continuously enhance operations and service levels.
- Manage the performance appraisal system to ensure that development opportunities are identified, and top performers are recognized.
- Minimum Education Level - Bachelor's degree from a reputed educational institution
- Professional Qualification - MBA or equivalent post graduate degree/diplomas in finance, accounting and/or general management
- Experience - 5-7 years in the Retail banking with a minimum of 3 years in a Team Leader Role.
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Experince - 5 years and above
Salary -Seniority level
- Seniority levelMid-Senior level
- Employment typeFull-time
- Job functionSales and Business Development
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#J-18808-LjbffrCustomer Service
Posted today
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Job Description
The candidate will be responsible for:
- Serving as the primary point of contact for the customers and all internal Galaxy offices.
- Relationship management with customers and developing an understanding of their business needs.
- Managing the end-to-end process of air export movement, by working closely with the customer and internal stakeholders.
- Proactively tracking the shipments and notifying the customers whenever required.
- Communicating the changes/deviations from the earlier devised plan, post discussion with the team, to avert risks in routing or movement.
- Resolving customer issues by engaging suitable stakeholders.
- Monitoring booking trends and following up with customers to increase sales and optimize the customer service experience.
- Maintaining accurate records and documentation and ensuring compliance with all relevant regulations and standards.
Job Type: Full Time
Job Location: Dubai
Basic required skills:
- Excellent communication and interpersonal skills.
- Fluent in Hindi and English (oral and written).
- Computer literate.
- Familiar with MS Office tools.
- Familiar with international logistics and freight forwarding (ocean/air & import/export).
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Customer service
Posted today
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Job Description
Do you want to join a leading company in its sector? Are you passionate about the world of bread and pastries, and do you want to contribute your ideas and projects related to trends, products, recipes, and doughs?
We are a dynamic, innovative company with a human team eager to take on the world and set trends in the world of pastries and bread. If you are one of them, this is your project, and Europastry is your business
If you are interested in becoming part of this exciting and constantly growing project, this is your opportunity
Below are more details about the project:
What will be your functions?Your job will be to ensure customer service guidelines are implemented in alignment with the company's vision and mission, working closely with the leading customer service team in Spain. Additionally, you will handle daily administrative tasks in the office. To succeed in this multifaceted role, you should be passionate about working with people, competent, proactive, and customer-focused.
Key Responsibilities- Implement customer service guidelines to support the sales team and maintain ongoing relationships with existing and new customers in the Middle East and Africa region;
- Align guidelines and procedures for MEA with the central international customer service team in Spain;
- Maintain a ledger and follow up daily on orders between customers, the central customer service in Spain, and the local sales team;
- Provide knowledgeable information about the company's products and services to customers;
- Support customers with proactive, timely solutions that add value to sales execution;
- Monitor orders and services to contribute to the company's quantitative and qualitative targets;
Perform other related duties as required to ensure the continuous operation of the local office (e.g., license renewal).
What profile are we looking for? Key RequirementsDegree in Business Administration or equivalent
Experience: At least 2 years of customer service experience in an international company
Fluent in English; knowledge of Spanish and Arabic is optional
Additional information about the positionHigh level of written and oral communication skills
Proactive thinking
Excellent communication and negotiation skills
#J-18808-LjbffrCustomer Service
Posted 5 days ago
Job Viewed
Job Description
• Provide excellent customer service by attending to incoming calls within the quality guidelines • Handling and resolving customer complaints to customer satisfaction within the defined authority limits and to escalate as per process • Recommend potential products or services to management by collecting customer information and analyzing customer needs • Ensure quality of inbound / outbound calls by achieving set targets in terms of service standards and customer satisfaction scores • Demonstrate flexibility in adhering to your planned/scheduled shifts and on call/ unplanned shifts due to the floor situation for achieving all defined Service Level and Abandoned rates
Requirements
• Relevant experience in the Customer Service/Teleservice experience • Banking or Financial institution experience is preferable • Fluent in English, Bilingual proficiency preferable • Location: Abu Dhabi, Dubai
About the company
The Adecco Group is the worlds leading talent advisory and solutions company. We proudly make a difference in the working lives of 3.5 million people every year. Our culture is entrepreneurial and inclusive, and we are united by our passion for making a difference in the world of work. We work with over 100,000 organizations in 60 countries, enabling their success. We have 35,000 people working with us across more than 60 countries and territories. Adecco has been rapidly growing in the Middle East since 2008, developing a substantial footprint throughout the region. We work across 250 different clients, Adecco has more than 62 full time employees, working in 4 offices, servicing all countries across the GCC region. We offer Temporary Staffing, Permanent Placement, Executive Search, Assessments, Visa And Payroll, Outsourcing, PRO Solutions customised as per client requirements. Adecco Middle East Head Office is based in Dubai with a branch at Abu Dhabi.
Customer Service Advisor
Posted today
Job Viewed
Job Description
Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.
Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.
Line of Service
Internal Firm ServicesLine of Service
Internal Firm ServicesIndustry/Sector
Not ApplicableSpecialism
IFS - Internal Firm Services - OtherManagement Level
AssociateJob Description & Summary
At PwC, our people in property management focus on providing strategic advice and solutions for clients in the real estate industry, helping them optimise their property portfolios and maximise returns. These individuals handle property acquisitions, leasing, asset management, and development projects. In facilities and infrastructure management at PwC, you will focus on creating and maintaining efficient and effective operations of physical workspaces, including maintenance, security, and space planning. You will play a crucial role in creating a comfortable and productive environment for employees and clients. Position summary
To handle reception area activities. Serves as the first point of contact with the firm and the office for visitors and callers. Handle all internal and external inquiries and carry out administrative activities of the front office.
Primary duties and responsibilities
Financial
- Adhere to the allocated budget for the administrative function of the office
Customer
- Greet visitors, arrange relevant passes and make sure all callers and visitors are dealt with promptly, courteously and accurately
- Ensure visitors are made comfortable, met on a timely basis by their host, shown to the appropriate room and assisted with parking if relevant.
Internal Process
- Assist with visitor check-in process
- Maintain visitor and caller logs
- Coordinate with mailroom for outside delivery/courier services with the help of Office administrators
- Answer queries from visitors and callers, and refers them to the appropriate person
- Perform general maintenance of the reception area
- Co-ordinate with Security where relevant
- Support office manager in events planning and organization
- Act in accordance with regulations
- Perform other administrative duties as required
- Learning and Growth
- Work towards being a high quality internal service provider and ensure that all administrative support requirements are being met
- Act as a key resource and liaison to other functional areas of the business, building cross-functional relationships as needed
Education
High school certificate (equivalent) or Bachelor's degree
Language
Fluency in spoken and written English, proficiency in Arabic is an advantage, French is a plus
Overall Experience
Min 3 years of experience in customer service related role such as front desk or receptionist role
Specific Skills
- Experience with a professional services firm is an advantage
- Knowledge and Skills
- Strong organizational skills
- Excellent oral communication and interpersonal skills
- Must possess a professional telephone manner
- Demonstrated ability to work under pressure
- Demonstrated ability to work on own initiative
- Demonstrated team player
- Must possess a warm, friendly and professional demeanor
- Basic PC skills on excel and word
- Basic keyboard skills (at least 25 wpm)
Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank, certifications not specified)
Required Skills
Optional Skills
Accepting Feedback, Accepting Feedback, Active Listening, Architectural Management, AutoCAD (Drawing Software), CAD Standards, CCURE (Security Management Software), Communication, Corrective Maintenance, Correspondence Management, Cost Management, Coworking Space Management, Cross-Functional Team Coordination, Customer Experience (CX) Strategy, Demand Management, Emergency Response System Maintenance, Emotional Regulation, Empathy, Environment, Health, and Safety (EHS) Program Development, Event Execution, Facilities Engineering, Hoteling, Inclusion, Insurance Administration, Integrated Workplace Management System (IWMS) {+ 56 more}Desired Languages (If blank, desired languages not specified)
Travel Requirements
Not SpecifiedAvailable for Work Visa Sponsorship?
NoGovernment Clearance Required?
YesJob Posting End Date
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