344 Retail Business jobs in the United Arab Emirates

The Store Leader plays a pivotal role in driving business success, overseeing daily operations and workforce management to achieve sales targets. Key responsibilities include ensuring exceptional customer experiences, developing innovative strategies to attract new customers, and monitoring brand performance.

• Customer Service Excellence : Deliver outstanding customer service through coaching and mentoring store teams on product knowledge and retail best practices.
• Innovation and Growth : Develop creative approaches to increase store traffic and enhance profitability, leveraging insights from stock levels and customer behavior.
• Brand Performance Management : Track and analyze brand performance metrics, identifying opportunities for improvement and implementing action plans to drive sales growth.
• Compliance and Accountability : Ensure subordinates adhere to company policies and procedures, including health and safety standards, security protocols, and sales record-keeping practices.
• Team Development : Coach, train, and mentor store teams to enhance their skills and knowledge, fostering a culture of excellence and continuous improvement.

• Leadership Experience : 4-5 years of industry experience with managerial background, proven track record of maximizing business performance.
• Business Acumen : Strong understanding of main customer segments and ability to identify critical paths for decision-making.
• Strategic Decision-Making : Ability to make informed decisions, knowing when to delegate or escalate issues.

Job Title: Retail Business Director

We are seeking a skilled and results-driven individual to lead our retail store operations. As a Retail Business Director , you will be responsible for driving business growth, achieving sales targets, and building a loyal customer base.

• Develop and execute a comprehensive store strategy to drive sales growth and improve customer experience.
• Foster a positive work environment by promoting trust, respect, and fairness among team members.
• Identify and recruit top talent, providing coaching and development opportunities to enhance their skills.
• Stay ahead of industry trends, competitors, and market changes, sharing insights with stakeholders.
• Analyze sales data and customer behavior to inform business decisions.

• Bachelor's degree in Business Administration or related field.
• Proven track record of success in retail management, including leadership and sales experience.
• Excellent communication and interpersonal skills.
• Able to analyze data and make informed business decisions.
• Familiarity with e-commerce platforms and technology tools.

• Competitive salary and bonus structure.
• Opportunities for career advancement and professional growth.
• Comprehensive benefits package, including health insurance and retirement plan.
• Flexible work arrangements and remote work options.

We offer a dynamic and supportive work environment that encourages innovation and collaboration. Our company is committed to making a positive impact in our community and driving long-term success through sustainable practices.

We are a leading luxury partner across the Middle East.

With over 600 stores and 300 brands, we have become a major player in beauty, fashion, and gift sectors by offering service excellence to our partners and delighting customers.

To fuel our growth, we are looking for top talent to join us on this journey of exploring new horizons together.

Our Store Manager will drive the store business, build loyal VIP customer base, manage the team, and ensure full adherence to brand guidelines and store processes.

• Lead by example, represent the brand through all activities and interactions with customers and other team members
• Define, execute, and monitor store action plan to achieve sales targets and KPIs
• Manage customer database to build strong relationships with customers and create future selling opportunities
• Stay ahead of latest trends, products, and competitors, share feedback with relevant stakeholders
• Think hybrid, leverage online and offline point of sales
• Team Leadership and Development
• Provide clear vision to team about business and store's vision and key directions
• Identify, recruit, develop, and retain strong talents
• Create positive work environment based on trust, respect, and fairness, be voice of employees when needed
• Act as coach for team members, promote growth mindset using Group's learning tools and platforms, constantly monitor team's development plans and professional growth
• Ensure performance improvement plans are discussed and documented in transparent manner

Customer Experience

• Develop omnichannel mindset among team, promote different touchpoints of customer experience (physical and digital), clienteling approach, and techniques with focus on VIPs, leveraging customer data to proactively cater to their needs and preferences, ecommerce business including different activities and offerings
• Recruit new clients and convert them into loyal VIP customers by providing excellent experience, constantly networking with them

Operational Excellence

• Ensure all sales and operational policies and procedures are followed and maintained in store
• Ensure e-commerce orders are prepared and processed within set SLAs in terms of time and quality, no fulfillment action is pending in store
• Leverage available technology tools to support customer experience in and outside of store, ensure team is well versed with it or otherwise trained on it
• Ensure all operating standards are followed from stock replenishment to organizing displays as per brand's VM guidelines
• Ensure that all processes are compliant with legal, safety, security, retail store operations, and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action
• Ensure healthy floor coverage by analyzing historical traffic data and anticipating peak hours

Required Skills and Qualifications

• 3-5 years experience in luxury fashion or beauty retail
• Proven track record of achieving sales targets and managing P&L responsibilities
• Experience leading, training, and developing team of 5 or more employees
• Prior responsibility for inventory control, merchandising, and store operations

Benefits

We offer enriching experiences, learning and development opportunities, and exposure to different assignments within your role or through internal mobility.

We strive to provide competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

Equal Opportunity Employer

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin, or disability status.

Hybrid Retailer

We aim to bring luxury experiences to fingertips of customers everywhere.

Omnichannel Mindset

We promote different touchpoints of customer experience (physical and digital) to deliver exceptional results.

Job Title: Assistant Manager

The Assistant Manager plays a crucial role in the success of our stores by leading and managing the team to deliver exceptional customer experiences. This involves training staff on products, makeup application techniques, and selling techniques to create an exciting and engaging shopping environment.

As a key member of the store team, the Assistant Manager is responsible for delivering business goals as defined by the Store Manager. This includes ensuring compliance with store policies and operations while monitoring key performance indicators such as LFL progression, Conversion Rate, Average Ticket, and other relevant metrics.

The Assistant Manager contributes to maintaining qualitative standards in terms of brand image, including store layout, merchandising, and proper housekeeping. This ensures that all stores comply with brand standards and store procedures, executing promotional calendars effectively.

Key Responsibilities:

• Lead and manage the team to deliver exceptional customer experiences.
• Train staff on products, makeup application techniques, and selling techniques.
• Maintain qualitative standards in terms of brand image, including store layout, merchandising, and proper housekeeping.
• Ensure compliance with store policies and operations.
• Monitor key performance indicators.

Drive business growth by leading a high-performing team and delivering exceptional customer experiences.

• Team Development: Train and mentor team members to meet business objectives, focusing on product knowledge, makeup techniques, and sales strategies.
• Quality Standards: Collaborate with the team to maintain impeccable store presentation, adhering to brand guidelines for layout, merchandising, and housekeeping.
• Compliance: Ensure adherence to all brand standards, promotional calendars, and corporate policies, identifying areas for improvement and implementing corrective actions.
• Talent Management: Recruit, train, motivate, and evaluate team members to optimize their contribution to the company's success.

• A Bachelor's Degree or equivalent qualification is essential.
• A minimum of 2-3 years of retail experience, preferably in the beauty industry.
• In-depth knowledge of beauty products, including cosmetics and skincare lines.

Job Overview

We are seeking a seasoned professional to assume a leadership role in our retail organization. As an Assistant Manager, you will be responsible for driving business growth by developing and training high-performing teams to deliver exceptional customer experiences.

Key Responsibilities:

• Develop and implement comprehensive training programs to enhance team members' skills and knowledge of products and services.
• Maintain close relationships with store managers to achieve business objectives and ensure compliance with company policies and procedures.
• Monitor key performance indicators such as sales growth, customer satisfaction, and employee engagement to inform strategic decisions.
• Ensure that stores meet brand standards in terms of layout, merchandising, and housekeeping.
• Recruit, train, motivate, and evaluate team members to maximize their potential contribution to the organization.

Requirements:

• Bachelor's Degree or equivalent.
• Minimum 2-3 years of experience in retail management.
• Proven track record of driving business growth and improving operational efficiency.
• Fluency in English and proficiency in MS Office.

As a highly skilled Store Operations Manager, you will play a pivotal role in overseeing the day-to-day activities of our retail store. Your primary responsibility will be to manage business operations effectively, ensuring seamless execution of tasks and achieving company goals.

Your duties will include monitoring ongoing work, identifying problems, finding solutions, and implementing production plans. You will also be responsible for setting goals for employees, ensuring they comply with company plans and vision, and managing store and staff performance.

In addition, you will be required to communicate with staff and employees, understand problems, and train employees to work efficiently. You will also need to ensure that business goals, deadlines, and performance standards are met.

Key Responsibilities:

• Monitor and manage daily operations
• Identify and solve problems
• Implement production plans
• Set employee goals
• Manage store and staff performance
• Communicate with staff and employees
• Train employees
• Ensure business goals are met

To succeed in this role, you will require excellent communication skills, strong problem-solving abilities, and a proven track record of managing teams effectively. A bachelor's degree is essential, and experience in telecom sales or consumer electronics store handling is preferred.

Essential Qualifications:

• Strong communication and problem-solving skills
• Proven team management experience
• Bachelor's degree
• Experience in telecom sales or consumer electronics store handling (preferable)

This role offers a competitive salary package, including benefits such as health insurance, retirement plans, and paid time off. We also offer opportunities for professional growth and development, as well as a dynamic and supportive work environment.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking to take on a new challenge, please submit your application.

Retail Sales Position Overview

This retail sales position is an exciting opportunity to build a career in the sales industry. The role requires strong interpersonal skills and the ability to communicate effectively with customers.

About the Role:

• To acquire new customers for personal loans and credit cards, understanding the company's product offerings and target customer segment.

Key Responsibilities:

1. Increase customer base by sourcing new deals through various avenues and manage existing customer relationships to increase cross-sell opportunities.
2. Achieve sales targets set each year by senior management and prepare regular visits reports (customer pipeline) to share with the Head of Retail.
3. Detect fraudulent cases and report them immediately to management, ensuring compliance requirements are met as per UAE Central Bank regulations.
4. Represent the organization in a professional and presentable manner, building the brand in the market by highlighting distinctive product features and providing excellent customer experience.

Required Skills and Experience:

• Bachelor's degree in Banking, Finance, or Commerce.
• Minimum 1-2 years of retail sales experience, preferably with a reputable bank or financial institution.
• Excellent written and verbal communication skills and the ability to network effectively to build contacts.

We are seeking a skilled and ambitious Retail Business Development Manager to join our team. This role involves developing strategic partnerships with vendors to build the best possible product selection for our stores.

• Develop strategic partnerships with new vendors to drive business growth.
• Prospect, assess, recruit, and integrate vendors for our marketplaces.
• Identify prospects and reach out to new vendors through targeted outreach and events.
• Analyze vendor performance and report findings to improve business results.
• Improve recruiting and onboarding processes to enhance vendor satisfaction.

1. Strategic Partnership Development: Develop and maintain strong relationships with existing and new vendors to ensure a seamless shopping experience for our customers.
2. Vendor Management: Manage a portfolio of vendors to achieve business objectives and drive revenue growth.
3. Business Analysis: Analyze sales data and vendor performance to identify trends and areas for improvement.
4. Process Improvement: Implement process improvements to streamline vendor onboarding and reduce costs.

• At least 3 years of experience in business development, account management, or sales.
• Proven track record of building and maintaining strong vendor relationships.
• Excellent communication and negotiation skills.
• Ability to analyze data and make informed business decisions.

We empower our team members to deliver exceptional results for our customers. If you require accommodations during the application, interview, or onboarding process, please visit our support page for more information. For more details about this role, refer to the job requirements below.

• Bachelor's degree in Business Administration, Marketing, or related field.
• At least 5 years of experience in retail operations, product management, or business consulting.
• Experience with financial analysis and P&L ownership.
• Excellent leadership and interpersonal skills.

We offer a competitive salary and benefits package, opportunities for career advancement, and a dynamic work environment that fosters collaboration and innovation. If you are a motivated and results-driven professional looking for a challenging opportunity, we encourage you to apply for this role.