What Jobs are available for Retail Groups in the United Arab Emirates?

Showing 12 Retail Groups jobs in the United Arab Emirates

Sales Manager - Wealth Management SaaS

Dubai, Dubai Omanyp

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Job Description

Our client is a wealth management technology platform that streamlines client engagement, reporting, and operational workflows for financial institutions. The solution integrates front-to-back processes into a single interface, helping private banks and asset managers deliver a more efficient and personalized client experience.

Responsibilities
  • Source and target potential new clients in the UAE wealth management and financial services sector
  • Pitch and demo the SaaS platform to senior stakeholders
  • Negotiate and close deals, bringing in new business and growing market footprint
  • Represent the company in conferences and events
Qualifications
  • Proven track record in B2B SaaS sales, wealth management technology, or financial software solutions
  • Strong network within Dubai's private banking / wealth management ecosystem
  • Skilled in both new business acquisition and consultative solution selling
  • Good communicator
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Sales Manager - Wealth Management SaaS

Dubai, Dubai Qataryello

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Job Description

Our client is a wealth management technology platform that streamlines client engagement, reporting, and operational workflows for financial institutions. The solution integrates front-to-back processes into a single interface, helping private banks and asset managers deliver a more efficient and personalized client experience.

Responsibilities
  • Source and target potential new clients in the UAE wealth management and financial services sector
  • Pitch and demo the SaaS platform to senior stakeholders
  • Negotiate and close deals, bringing in new business and growing market footprint
  • Represent the company in conferences and events
Qualifications
  • Proven track record in B2B SaaS sales, wealth management technology, or financial software solutions
  • Strong network within Dubai's private banking / wealth management ecosystem
  • Skilled in both new business acquisition and consultative solution selling
  • Good communicator
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Senior Sales Executive - Identity & Access Management

Dubai, Dubai Entrust

Posted 11 days ago

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Job Description

**Join us at Entrust **
At Entrust, we're shaping the future of identity centric security solutions. From our comprehensive portfolio of solutions to our flexible, global workplace, we empower careers, foster collaboration, and build solutions that help keep the world moving safely. 
**Get to Know Us **
Headquartered in Minnesota, Entrust is an industry leader in identity-centric security solutions, serving over 150 countries with cutting-edge, scalable technologies. But our secret weapon? Our people. It's the curiosity, dedication, and innovation that drive our success and help us anticipate the future. 
Are you a results-driven sales professional with a passion for digital identity and security? We're looking for an experienced **Senior Sales Executive** to drive growth and lead our authentication segment across the **Middle East and Africa (MEA)** region. This role is based in the Middle East and requires a professional who is fluent in both English and Arabic.
**What You'll Do**
As our Senior Sales Executive, you'll be the primary point of contact for our clients, taking full ownership of your assigned territory. Your main responsibilities will include:
+ Developing and executing new business development strategies to meet and exceed sales targets.
+ Building and nurturing strong relationships with prospective and existing clients.
+ Creating and delivering compelling value propositions, presentations, and product demonstrations.
+ Conducting daily prospecting to expand our share of wallet within the existing customer base.
+ Maintaining a dynamic territory plan, identifying key targets and new opportunities.
+ Forecasting accurately and keeping meticulous records of all sales activities.
+ Collaborating with marketing to leverage events, conferences, and trade shows to boost brand recognition.
+ Acting as a company representative at industry events and speaking engagements to share technical and performance information.
+ Working closely with our Sales Director, RVP, and other team members to achieve shared goals.
**What You'll Bring**
+ A **minimum of 4 years of sales experience** in digital identity, software, or cloud services, with a proven track record of closing complex deals and exceeding targets.
+ Fluency in **English and Arabic** is essential.
+ Demonstrated experience in **new account development** and managing relationships with large, "Fortune-level" accounts.
+ Strong communication, presentation, and proposal writing skills.
+ The ability to work effectively across different teams and departments.
+ A flexible, analytical mindset and the ability to thrive in a fast-paced sales environment.
+ Experience in the MEA region and a deep understanding of its target markets.
+ The ability to travel frequently.
Do you have what it takes to drive our growth in this critical region? If you're a highly motivated professional who loves a challenge, we want to hear from you.
#LI-JB2
#ENT123
At Entrust, we don't just offer jobs - we offer career journeys. Here is what you can expect when you join our team: 
+ Career Growth: Whether you're a budding developer or a seasoned expert, we're invested in your professional journey. With learning-forward initiatives and exciting challenges, your growth is our priority. 
+ Flexibility: Life is all about balance. Whether you're remote, hybrid, or on-site, we offer flexible options that fit your lifestyle. 
+ Collaboration: Here, your voice matters. Our teams thrive on sharing ideas, brainstorming solutions, and working together to build a better tomorrow. 
We believe in securing identities-but it doesn't stop there. At Entrust, we're passionate about valuing all identities. Our culture is built on diversity, inclusion, and respect. From unconscious bias training for our leaders to global affinity groups that connect colleagues across the globe, we're creating a community where everyone is encouraged to be themselves. 
**Ready to Make an Impact? **
If you're excited by the prospect of innovating, growing your career, and collaborating in a dynamic environment, Entrust is the place for you. Join us in making a difference. Let's build a more secure world-together. 
**Apply today! **
For more information, visit ( .  Follow us on, LinkedIn ( , Facebook ( , Instagram ( , and YouTube ( US roles, or where applicable:_
**Entrust is an** **EEO/AA/Disabled/Veterans** **Employer**
_For Canadian roles, or where applicable:_
**Entrust values diversity and inclusion and we are committed to building a diverse workforce with wide perspectives and innovative ideas. We welcome applications from qualified individuals of all backgrounds, and we strive to provide an accessible experience for candidates of all abilities.**
_If you require an accommodation, contact_ _._
**Recruiter:**
James Beck

Entrust is an innovative leader in identity-centric security solutions, providing an integrated platform of scalable, AI-enabled security offerings. We enable organizations to safeguard their operations, evolve without compromise, and protect their interactions in an interconnected world - so they can transform their businesses with confidence. Entrust supports customers in 150+ countries and works with a global partner network, we are trusted by the world most trusted organizations.
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Senior Sales Executive - Identity & Access Management

Dubai, Dubai Entrust Corporation

Posted today

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Job Description

**Join us at Entrust**At Entrust, we’re shaping the future of identity centric security solutions. From our comprehensive portfolio of solutions to our flexible, global workplace, we empower careers, foster collaboration, and build solutions that help keep the world moving safely.**Get to Know Us**Headquartered in Minnesota, Entrust is an industry leader in identity-centric security solutions, serving over 150 countries with cutting-edgeIt’s the curiosity, dedication, and innovation that drive our success and help us anticipate the future.# **What You'll Do**As our Senior Sales Executive, you'll be the primary point of contact for our clients, taking full ownership of your assigned territory. Your main responsibilities will include:* Developing and executing new business development strategies to meet and exceed sales targets.* Building and nurturing strong relationships with prospective and existing clients.* Creating and delivering compelling value propositions, presentations, and product demonstrations.* Conducting daily prospecting to expand our share of wallet within the existing customer base.* Maintaining a dynamic territory plan, identifying key targets and new opportunities.* Forecasting accurately and keeping meticulous records of all sales activities.* Collaborating with marketing to leverage events, conferences, and trade shows to boost brand recognition.* Acting as a company representative at industry events and speaking engagements to share technical and performance information.* Working closely with our Sales Director, RVP, and other team members to achieve shared goals.# **What You'll Bring*** A **minimum of 4 years of sales experience** in digital identity, software, or cloud services, with a proven track record of closing complex deals and exceeding targets.* Fluency in **English and Arabic** is essential.* Demonstrated experience in **new account development** and managing relationships with large, "Fortune-level" accounts.* Strong communication, presentation, and proposal writing skills.* The ability to work effectively across different teams and departments.* A flexible, analytical mindset and the ability to thrive in a fast-paced sales environment.* Experience in the MEA region and a deep understanding of its target markets.* The ability to travel frequently.#LI-JB2#ENT123At Entrust, we don’t just offer jobs – we offer career journeys. Here is what you can expect when you join our team:* Career Growth: Whether you’re a budding developer or a seasoned expert, we’re invested in your professional journey. With learning-forward initiatives and exciting challenges, your growth is our priority.* Flexibility: Life is all about balance. Whether you’re remote, hybrid, or on-site, we offer flexible options that fit your lifestyle.* Collaboration: Here, your voice matters. Our teams thrive on sharing ideas, brainstorming solutions, and working together to build a better tomorrow.We believe in securing identities—but it doesn’t stop there. At Entrust, we’re passionate about valuing all identities. Our culture is built on diversity, inclusion, and respect. From unconscious bias training for our leaders to global affinity groups that connect colleagues across the globe, we’re creating a community where everyone is encouraged to be themselves.If you’re excited by the prospect of innovating, growing your career, and collaborating in a dynamic environment, Entrust is the place for you. Join us in making a difference. Let’s build a more secure world—together.**Apply today!**For more information, visit . Follow us on, , , , and*For US roles, or where applicable:***Entrust is an EEO/AA/Disabled/Veterans Employer***For Canadian roles, or where applicable:***Entrust values diversity and inclusion and we are committed to building a diverse workforce with wide perspectives and innovative ideas. We welcome applications from qualified individuals of all backgrounds, and we strive to provide an accessible experience for candidates of all abilities.***If you require an accommodation, contact ***Recruiter:**James **Senior Sales Executive** to drive growth and lead our authentication segment across the **Middle East and Africa (MEA)** region. This role is based in the Middle East and requires a professional who is fluent in both English and Arabic. #J-18808-Ljbffr
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Corporate Trainer (Finance, Project Management, Sales & Marketing, & Other Disciplines)

Dubai, Dubai Spearhead Training (Spearhead Gulf LLC)

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Job Description

Corporate Trainer (Finance, Project Management, Sales & Marketing, & Other Disciplines)

“A mediocre trainer tells; a good trainer explains; a superior trainer demonstrates; a great trainer inspires!”

Top Quality Trainer Required

You must be a highly talented, training professional, with experience of delivering Sales & Marketing, Finance, and Project Management courses. If you are able to deliver additional courses in two, or more, of the following areas: Management & Leadership, HR Management & Training, Customer Service, Personal Development, Business Writing Skills, Microsoft Office, this would be an additional advantage

Please Note: Spearhead Training does not hire, or use, freelance Trainers.

Desired Skills & Experience

The key qualities we seek are: subject-matter expert, excellent research and technical skills, integrity, excellent communication skills, a totally ‘customer focused’ outlook, first-rate subject knowledge, excellent planning and organizing skills, and the aptitude to communicate in a dynamic and positive manner in the training room, maintains

Experience in delivering ‘Online Courses’ through Microsoft Teams, Zoom, Etc., is an advantage.

Minimum education level: Relevant Degree (Fully Attested)

You must be currently located in the UAE (Preferably Dubai), and hold a valid UAE driving licence, with your own car.

How to Apply:

VERY IMPORTANT: Please note that applications must be submitted with:

  • A professional covering letter, addressed to ‘Spearhead HR Department’ explaining clearly why you are the best candidate for the position
  • The Spearhead Candidate Questionnaire (below), must also be fully completed

Applications submitted without a proper covering letter, or without answering all the questions on the Spearhead Candidate Questionnaire, will automatically be disregarded.

We trust you will understand, due to time constraints, only candidates who match certain criteria will be contacted.

If invited to an interview for a position requiring a Tertiary Qualification (Degree), you must bring a copy of the relevant Qualification fully attested by the appropriate authorities, to the interview.

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Regional Manager - Retail Operations

Dubai, Dubai Peergrowth Consultancy Co.

Posted 21 days ago

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Job Description

This role is responsible for leading and optimizing retail store operations across assigned territories. The Regional Manager ensures the effective execution of operational strategies to drive sales, maximize profitability, enhance customer experience, and uphold brand standards across all stores in the region.

Key Responsibilities Sales & Profitability
  • Achieve key performance metrics such as units per transaction, average transaction value, monthly sales, sales per square foot, and shrinkage control.

  • Set and monitor store sales targets to maximize profitability.

  • Guide Area and Store Managers to improve productivity through effective resource utilization.

  • Manage operational costs efficiently and implement automation to reduce overheads.

  • Ensure adherence to company SOPs, policies, and loss prevention guidelines across all stores.

  • Oversee execution of visual merchandising guidelines consistently across all locations.

  • Recruit, train, and develop staff on sales techniques, customer service, teamwork, and brand standards.

  • Conduct annual performance evaluations and promote open communication through regular coaching.

  • Make operational and visual merchandising decisions based on store and customer needs.

Employee Development
  • Identify training and development needs in collaboration with senior management and HR.

  • Develop and implement succession plans for key positions.

  • Set KPIs and KRAs for direct reports and conduct performance reviews.

  • Participate in recruitment and ensure staff competency through continuous learning initiatives.

Communication
  • Conduct regular regional sales and operations meetings.

  • Provide feedback to Area and Store Managers on performance versus company goals.

  • Ensure participation in customer loyalty programs or similar initiatives.

  • Hold weekly meetings with senior management to review business performance and improvement areas.

Stock Management
  • Monitor store inventory in coordination with management and planning teams.

  • Strengthen collaboration between Area Managers, Brand Managers, and Store Managers to maximize sales.

  • Track slow-moving and outdated stock and propose actions for liquidation.

  • Ensure strong stock security measures are implemented at store level.

Store Design & Project Management
  • Participate in new store design and layout planning.

  • Develop project timelines and oversee design and setup processes.

  • Conduct regular project meetings and support setup and merchandising phases for new openings.

Miscellaneous
  • Enhance brand visibility and support marketing and promotional activities.

  • Manage legal and compliance requirements related to store operations, openings, and planning.

Desired Experience
  • 10 to 12 years of progressive experience in retail operations, including at least 5 years in a regional leadership role.

  • Proven track record in driving store performance, operational efficiency, and achieving KPIs.

  • Strong experience managing multiple store locations, leading teams, and collaborating across departments.

  • Expertise in market analysis, site selection, and execution of new store openings and refurbishments.

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Sales Director, Commercial Modifications (non-management)

Dubai, Dubai The Boeing Company

Posted 1 day ago

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Job Description

**Job Description**
At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
Boeing Global Services (BGS) is seeking a **Sales Director, Commercial Modifications (non-management)** to join the Commercial Modifications Sales Team with an extensive knowledge of Boeing airplanes and Boeing commercial customers.
This role will be responsible for managing commercial customer accounts in support of Commercial Modification Services sales campaigns across all regions. The focus will be on driving revenue and share of wallet growth while building and improving customer relationships. This role will be based in **Dubai, UAE** .
**Position Responsibilities:**
+ Drives successful sales and campaign activities by integrating multiple aspects of the customers' needs.
+ Develops strategy and tactics using in-depth knowledge of customer needs, Boeing products and services and competitive environment to foster business growth.
+ Leads negotiations and finalizes commitments, ensuring mutual benefit to the customer and Boeing by interfacing directly with customer decision-makers and influencers.
+ Develops customer solutions by coordinating and integrating with internal and external stakeholders to provide a competitive advantage and foster business growth.
+ Initiates and advances customer relationships and works to be accepted as a trusted business partner by the customer.
+ Leads the approval process by advocating the customer requirements and selling the business case to management while ensuring quality deal. Balances the enterprise, business unit and customer goals to meet and drive Long Range Business Plan (LRBP).
+ Leverages detailed understanding of both customer and Boeing needs and resources to find areas of alignment and integration.
+ Leverages company resources to support customer commitments, gain a competitive advantage and foster business growth by using a comprehensive understanding (breadth and depth) of multiple Boeing products and services, process and operations and resources.
+ Researches, reviews, and analyzes information about competitors' products and services to develop a comprehensive understanding (breadth and depth) of specific competitor activities and their impact on company strategy to improve our competitive position.
+ Provides guidance to more junior employees regarding capturing and documenting detailed customer knowledge.
+ Establishes, maintains, and expands network to address customer needs and keep lines of communication open.
+ Maintains and advances customer relationships to proactively address future needs.
+ Identifies future business opportunities and promotes the value of Boeing portfolio.
+ Takes consultative approach to help customers achieve objectives.
+ Challenges recommended scope and cost to ensure compliance and competitiveness.
+ Travel up to 50%
**Basic Qualifications (Required Skills/Experience):**
+ 10+ years of experience with customer engagement in sales or in support of sales to major carriers, leasing and/or service providers
+ Extensive technical knowledge of BGS Modifications Services Portfolio, customer operations, and deal structuring
+ 10+ years of experience interfacing with senior and executive leadership
+ Experience in developing and maintaining customer relationships (both External & Internal).
+ Strong Business and Financial acumen, written and verbal communications skills
**Preferred Qualifications (Desired Skills/Experience):**
+ Technical knowledge of BGS products and services
+ Understanding of internal Boeing processes
+ Master's degree in Technical or Business field
Applications for this position will be accepted until **Nov. 01, 2025**
**Relocation**
Relocation assistance is not a negotiable benefit for this position.
**Visa Sponsorship**
Employer willing to sponsor applicants for employment visa status.
**Shift**
Not a Shift Worker (United Arab Emirates)
**Equal Opportunity Employer:**
We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.
We have teams in more than 65 countries, and each person plays a role in helping us become one of the world's most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 ( and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
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Duty Manager - Retail Operations at Abu Dhabi Airport | WHSmith Careers

Abu Dhabi, Abu Dhabi Jpgulf

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Duty Manager – Retail Operations at Abu Dhabi Airport | WHSmith Careers Career Opportunity: Duty Manager – WHSmith, Abu Dhabi Airport

WHSmith, one of the world’s leading travel retailers, is inviting applications for the Duty Manager role at its store in Zayed International Airport, Abu Dhabi. This is an exceptional opportunity for retail professionals who are passionate about leadership, operations, and customer service in a high-traffic, fast-paced environment.

Working at WHSmith means joining a global brand with a strong presence in travel retail, backed by a legacy of excellence in service, innovation, and operational efficiency. If you are driven, adaptable, and thrive in high-performance environments, this could be the perfect role for you.

Job Specifications:

Company Name: WHSmith

Location: Abu Dhabi

Fees: None

Nationality: Open to All

Gender: All genders welcome

Education: Requirements vary by position

Salary details: Will discuss this in the interview

Interview Date: 11th April 2025

About WHSmith

With over 1,600 stores across the globe, WHSmith is a leading global retailer in the travel and high street sectors. Our operations span airports, train stations, hospitals, and high streets, with a core focus on providing convenience and quality to our customers. We pride ourselves on innovation, efficiency, and delivering world-class retail experiences.

WHSmith is committed to creating an inclusive and dynamic work environment where team members are empowered to grow and succeed. We value teamwork, initiative, and a strong work ethic and provide employees with opportunities to advance their careers within a reputable international brand.

About the Role

The Duty Manager plays a pivotal role in the daily management of WHSmith’s airport store operations. Reporting to the Store Manager, you will be responsible for overseeing team performance, managing operational tasks, ensuring customer satisfaction, and achieving sales targets. You will act as a key point of contact between the leadership team and store staff, ensuring that standards are maintained and exceeded in all areas.

This role requires a leader who is capable of multitasking, making data-driven decisions, and effectively managing a team across multiple shifts in a 24/7 airport environment. It is ideally suited for someone with strong organizational skills, a deep understanding of retail operations, and a proactive, hands-on approach to leadership.

Key Responsibilities

Sales and Target Management: Drive sales performance by ensuring sales targets are consistently achieved through effective planning, team motivation, and on-floor execution. Analyze daily, weekly, and monthly sales reports to identify trends, assess performance, and implement corrective measures when necessary.

Team Leadership and Coordination: Supervise daily activities of team members to ensure timely service, operational efficiency, and a positive work environment. Coordinate shift planning and resource allocation to meet the store’s needs during peak and off-peak hours. Provide support to store staff by resolving conflicts, addressing concerns, and facilitating smooth team collaboration.

Staff Training and Development: Lead onboarding, training, and development of new and existing staff. Implement training programs to ensure staff are familiar with product offerings, customer service standards, and sales techniques. Encourage continuous learning and performance improvement among the team.

Operational Briefings and Communication: Conduct regular team briefings to share sales updates, operational goals, new product information, and promotional plans. Ensure team members are well-informed and aligned with the store’s objectives and WHSmith brand standards.

Customer Engagement and Service Excellence: Promote a customer-first culture by leading by example and ensuring all staff deliver consistent, high-quality customer service. Resolve customer issues promptly and professionally to maintain customer satisfaction and brand loyalty. Monitor service quality through feedback and adjust strategies as needed to improve the customer experience.

Inventory and Stock Control: Oversee inventory levels, ensuring accurate stock rotation and timely replenishment of items. Conduct regular stock checks and ensure that stock handling follows health, safety, and quality standards. Manage ordering processes to prevent overstocking or understocking, particularly for fresh food items.

Rota and Shift Management: Create and manage staff rotas to ensure adequate coverage during all hours of operation, including holidays and weekends. Monitor attendance, punctuality, and adherence to shift schedules. Ensure appropriate staff levels are maintained throughout the day to support service delivery and operational needs.

Compliance and Store Standards: Ensure compliance with company policies, airport regulations, and legal requirements. Maintain store cleanliness, merchandising standards, and display aesthetics in line with WHSmith guidelines. Monitor security and cash handling procedures to safeguard assets.

Flexibility and Adaptability: Be available to work on a flexible schedule including night shifts, weekends, and holidays, as required in a 24/7 operational environment. Respond quickly to operational challenges or emergencies, demonstrating calm and effective problem-solving skills.

Required Qualifications and Skills

Bachelor’s degree or equivalent qualification in business, retail, or a related field. Strong financial understanding, including knowledge of cash handling and banking procedures. Proficiency in Microsoft Excel for reporting and analysis. Familiarity with retail IT systems and point-of-sale (POS) platforms. Excellent communication and interpersonal skills. Strong leadership capabilities with a focus on team building and staff motivation. Ability to work under pressure and manage competing priorities efficiently.

  • Financial Knowledge, including cash handling & banking procedures.
  • Proficiency in Excel is essential, with working knowledge of other retail IT systems.
  • Previous Experience:
  • Minimum of 5 years of relevant job experience in retail management.
  • Operational knowledge of the retail environment is crucial; experience in the airport industry is highly advantageous.
Interview Information
  • Walk-in interviews Date: 11th April 2025
  • Walk-in interviews Location: at WH Smith, Arrival Store, Zayed International Airport, Abu Dhabi.

This is a fantastic opportunity to be part of a high-performing, customer-focused team in one of the most vibrant and dynamic retail environments in the world. WHSmith offers competitive compensation, a collaborative work culture, and the chance to work in an international setting that values leadership and operational excellence.

If you are looking for a challenging and rewarding career in retail management, and you’re ready to make an impact in a 24/7 airport retail environment, WHSmith is the place for you.

#J-18808-Ljbffr
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Motor Insurance Retail - Customer Service Operations

Dubai, Dubai Gargash Insurance

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Job Description

Motor Insurance Retail – Customer Service Operations

Dubai

Job Description

We are looking for a candidate with experience in Motor Insurance and related products to join our customer service operations team at Dubai branch. This role entails supporting the respective supervisor/department head in managing all new business and renewals. The ideal candidate will be responsible for:

  • Ensure that customers have competitive quotes according to their requirements.
  • Ensure that all enquiries are entered in CRM and followed up in timely manner
  • Ensure CRM entry of all placing slips on time.
  • Ensuring that all the documents are uploaded in CRM.
  • Ensure that all audit procedures are complied with.
  • All the emails and calls must be acknowledged and replied to internal and external clients.
  • Actively obtain referrals for cross sell and other value-added services.
  • Preparing report on pending enquiries/quotes / placing slips and coordinating with the team heads.
  • Actively resolve customer complaints and highlight the same to team ahead and compliance officer.
  • To gain adequate knowledge of all the products.
  • Achieve new business & renewal targets 
Requirements
  • Bachelor's degree or equivalent.
  • Sound technical knowledge of insurance products and other aspects of insurance processing.
  • Effective communication and people skills.
  • Sensible judgement and diligence.
  • Experience in handling Microsoft Office Tools and Analytical tools
  • Insurance qualifications such as CII/ ACII is an added advantage.
#J-18808-Ljbffr
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Motor Insurance Retail - Customer Service Operations

Dubai, Dubai Gargash Insurance

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Job Description

Motor Insurance Retail – Customer Service Operations

Dubai

Job Description

We are looking for a candidate with experience in Motor Insurance and related products to join our customer service operations team at Dubai branch. This role entails supporting the respective supervisor/department head in managing all new business and renewals. The ideal candidate will be responsible for:

  • Ensure that customers have competitive quotes according to their requirements.
  • Ensure that all enquiries are entered in CRM and followed up in timely manner
  • Ensure CRM entry of all placing slips on time.
  • Ensuring that all the documents are uploaded in CRM.
  • Ensure that all audit procedures are complied with.
  • All the emails and calls must be acknowledged and replied to internal and external clients.
  • Actively obtain referrals for cross sell and other value-added services.
  • Preparing report on pending enquiries/quotes / placing slips and coordinating with the team heads.
  • Actively resolve customer complaints and highlight the same to team ahead and compliance officer.
  • To gain adequate knowledge of all the products.
  • Achieve new business & renewal targets
Requirements
  • Bachelor's degree or equivalent.
  • Sound technical knowledge of insurance products and other aspects of insurance processing.
  • Effective communication and people skills.
  • Sensible judgement and diligence.
  • Experience in handling Microsoft Office Tools and Analytical tools
  • Insurance qualifications such as CII/ ACII is an added advantage.
#J-18808-Ljbffr
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