201 Retail Operations jobs in the United Arab Emirates

Job Overview:

We are seeking an experienced business manager to oversee store operations and drive sales growth. As a key member of our team, you will be responsible for ensuring exceptional customer service, maximizing sales, and profitability.

Main Responsibilities:

• Monitor customer needs, market trends, and competitor activities to stay ahead in the market.
• Greet customers, offer assistance, and promptly address their needs and complaints to foster loyalty and enhance the portfolio.
• Ensure store licenses and certificates are up to date, and employees' official documents are valid and compliant with local regulations.
• Manage inventory activities, including cycle counts, stock movements, transfers between shops, and damaged items.
• Analyze sales performance, monitor top-selling items, and manage collection rotation to determine replenishment needs.
• Place accurate orders, meet stock performance objectives, and maximize sales and sell-out.
• Prepare staff schedules based on budgeted hours, visitor traffic, and operational needs.
• Log and update commercial and operational information on provided platforms in a timely and accurate manner.
• Develop comprehensive reports on key performance indicators (KPIs), sales trends, inventory levels, and team productivity.

Requirements:

• Bachelor's Degree in a related field
• 4 to 6 years of experience in a managerial role; Previous experience in the industry/retail is a major plus
• Fluency in English
• Proficiency in MS Office
• Skills Specific for Sports Goods retail: Collective Game, Project oriented, Athlete/ambassador, Enthusiastic, Contributor, Empathic, Entrepreneur, and Responsible
• Specific for Sports Goods retail: Active participation in at least one sporting activity and expert knowledge of sporting events
• Cultural Awareness, Decision Making, Commercial Understanding, Analytical Thinking, Customer Focus, Driving and Achieving results, Business Insight, Drives Results, Values Differences, and Being Resilient

About Us:

We are an equal opportunities employer committed to providing a diverse and inclusive work environment.

Immerse yourself in a dynamic retail environment where you will support the Store Manager in all aspects of day-to-day store operations.

Majid Al Futtaim Lifestyle is looking for an Assistant Store Manager to join our team. As an experienced leader, you will be responsible for driving sales growth and maximizing profitability through exceptional customer service and effective team management.

The Assistant Store Manager plays a critical role in maintaining brand and company image, ensuring operational compliance, and offering an excellent customer experience.

This is a fantastic opportunity to work with a talented team and contribute to the success of Majid Al Futtaim Lifestyle.

• Lead the team in delivering exceptional customer service standards and enable the fulfillment of individual customer needs.
• Drive the Store team to deliver the highest levels of customer satisfaction at all times.
• Build and maintain professional relationships with support teams, providing regular feedback to Marketing, Buying and Planning.
• Drive sales and take initiative to increase business improvement through keen awareness of set KPI targets.
• Manage and implement all sales promotions and brand activities, providing communication to the relevant support teams to ensure maximization of sales.

• Diploma or High school certificate
• Qualification in Retail related field is an added advantage
• Minimum 4-5 years' industry experience
• Management skills

• Work in a friendly environment, where everyone shares positive vibes and excited about our future.
• Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model

We are seeking an experienced retail professional to lead our operations in Dubai. The ideal candidate will have a strong background in sales and business development, with excellent communication and interpersonal skills.

The successful candidate will be responsible for directing retail operational activities to maintain and improve productivity, quality, service, creativity, and customer satisfaction.

In conjunction with the Retail head and Project Team, they will spearhead all projects related to the Confectionary Retail section, including developing new concepts and opening new outlets.

Responsibilities include monitoring competitor activity and reviewing financial statements, sales, and activity reports to measure productivity and goal achievement.

The role requires maintaining a warm, professional, and regular relationship with customers to ensure prompt and high-standard service.

The candidate should handle customer suggestions and complaints promptly and efficiently, ensuring all legal documents are in place with timely renewals done through the concerned departments.

Requirements for the position include a Bachelor's degree in Business Administration or any related field.

A minimum of 3-5 years of experience in a similar role is required.

Good English Communication and Interpersonal Skills are essential for this position.

Knowledge of Team Management and Microsoft Office Skills is also necessary.

The ideal candidate will possess good financial skills and Business Acumen (P&L).

Key Responsibilities

Lead daily retail operations and oversee staff, inventory, customer service, and sales.

• Supervise all store operations and team performance to achieve business objectives.
• Train and motivate staff to meet sales targets and deliver exceptional customer experiences through effective communication and coaching.
• Maintain high standards of visual merchandising and cleanliness to create a welcoming store environment.
• Monitor and analyze sales figures, stock levels, and customer feedback to drive informed business decisions and improve overall performance.

Benefits and Opportunities

We offer a competitive salary and performance-based incentives to recognize and reward outstanding contributions.

• Opportunities for career growth and professional development through training and mentorship programs.
• A dynamic and supportive work environment that fosters collaboration and teamwork.

Requirements

To succeed in this role, you will require:

• Minimum 3-5 years of experience in retail or shop management with a strong background in leadership and organizational skills.
• Fluency in Arabic and English is essential for effective communication with customers and colleagues.
• Strong problem-solving skills to navigate complex situations and drive solutions.
• Ability to manage teams and work in a fast-paced environment with multiple priorities.
• Excellent customer service and communication skills to build strong relationships with customers.
• Experience in using POS systems and basic office software to streamline operations and improve efficiency.

A retail leader is required to oversee the smooth functioning of a store. The Assistant Store Manager will be responsible for managing store operations, leading a team of sales associates and ensuring excellent customer service.

• Manage day-to-day store operations
• Lead and motivate sales teams to achieve sales targets
• Foster strong relationships with customers and vendors
• Analyze sales data to inform business decisions

• Degree in Business Administration or related field
• Minimum 2 years of retail management experience
• Excellent communication and leadership skills
• Ability to analyze data and make informed decisions

• Competitive salary and benefits package
• Opportunities for career growth and development
• Collaborative and dynamic work environment

We are committed to providing our employees with a supportive and inclusive workplace. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, please submit your application.

About the Role

A seasoned retail leader is required to oversee operational performance, profitability, and guest satisfaction across multiple iconic assets.

This pivotal leadership role involves overseeing day-to-day operations, ensuring consistency, quality, and compliance while fostering a high-performing customer-centric retail operations team.

The ideal candidate will possess 12–15+ years of progressive leadership in retail operations, ideally across multi-unit environments, with experience working with premium and high-end IP brands. Strong financial acumen and ability to make data-driven decisions are essential.

• Strategic Leadership & Execution: Develop and drive a comprehensive operational retail strategy aligned with business goals
• Revenue Growth & Commercial Performance: Define and monitor sales targets, per cap, and average transaction value
• Operational Excellence: Oversee all day-to-day operations, ensuring consistency, quality, and compliance
• Team Leadership & Development: Build and nurture a high-performing, customer-centric retail operations team
• Guest Experience: Ensure exceptional retail service across all touchpoints
• Collaboration & Stakeholder Engagement: Partner cross-functionally with internal teams and brand partners to elevate the shopping experience
• Financial Ownership: Manage annual forecasts and profitability targets

We seek an inspirational leader with a collaborative, guest-first mindset to lead this pivotal role.

As a senior retail professional, you will be responsible for providing exceptional customer service and supporting the Store Manager in achieving key performance goals.

• Lead by example : Promote and maintain high-quality service among staff through training and positive role modeling.
• Boost employee morale by recognizing outstanding performance and service.
• Work collaboratively with the Store Manager to meet long-term retail objectives.
• Manage work schedules, break periods, work hours, and vacations.
• Provide regular updates on store progress and staff performance to the Store Manager.
• In the absence of the Store Manager, assume responsibility for store operations, including inventory control and maintenance.
• Address customer grievances and inquiries promptly and professionally.
• Maintain store security at all times.
• Evaluate staff performance and development needs, delegating responsibilities as necessary.

• 3-4 years experience in a Retail environment with minimum 1 year of Supervisory experience.
• High school certificate or equivalent, with fluency in spoken and written English and any other language.

The Assistant Store Manager is a leadership role responsible for the daily operations of the store and its workforce. The ideal candidate will have a proven track record of maximizing business performance, with a strong understanding of customer segments and team management.

This role requires a strategic thinker who can create innovative approaches to attract new customers and enhance profitability. The successful candidate will be accountable for compliance with established company policies, procedures, and standards.

Key Responsibilities:

• Deliver exceptional customer service through brand/product knowledge and overall understanding of retail.
• Create and implement strategies to increase sales and enhance profitability.
• Manage and develop the store teams to maximize productivity and minimize turnover.
• Ensure compliance with Company Health & Safety, Security, and Compliance policies.

Requirements:

• 4-5 years' industry experience with managerial background.
• A proven record of maximizing business performance.
• Strong leadership and team management skills.

Benefits:

• Competitive salary and benefits package.
• Ongoing training and development opportunities.
• Collaborative and dynamic work environment.

Join our organization as an Assistant Store Manager and contribute to the success of our retail business.

We are seeking a highly skilled and experienced professional to lead our retail outlet dealing in gold and diamond products.