54 Retail Outlets jobs in Dubai

Retail Store Manager - FIVE Mode

Dubai, Dubai Fivehotelsandresorts

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Job Description

Overview

Dubai, United Arab Emirates | Posted on 09/15/2025

Are You Ready for a Daring Challenge with The World’s Hottest Luxury Hotel Group? Disruptive by Design, FIVE Hotels and Resorts is Redefining ‘FIVE-Star’ Hospitality and Setting the Gold Standard across the Industry. Join the FIVETribe - and Get Ready to Make Waves.

The Candidate

A Driven Self-Starter, you have Excellent Communication, Leadership and Organisational Skills. As an Astute Creative and Critical Thinker, you can Conceptualise and Implement Innovative Solutions in a Fast-Paced Environment. Not even the Smallest Detail Escapes Your Keen Eye and You Execute Tasks Proactively with Precision and Finesse. A ‘Can-Do!’ Attitude Coupled with An Inherent Flair for Taking Ownership Makes You a Highly Motivated Go-Getter.

Your Outgoing and Approachable Nature enables you to Seamlessly Connect with other ‘FIVERs’ and key Stakeholders, ensuring that Their and Your Journey at FIVE is nothing short of Sensational. Joining our FIVE Mode Team as a Retail Store Manager will Empower you to deliver Exceptional Experiences across our award-winning Lifestyle Destinations. Jump on Board and Unlock your Potential in a Buzzing Environment that will take your Career to New Heights!

What We’re Looking For

  • A Bachelor’s Degree in Business Administration, Retail Management or a related field is preferred.
  • A minimum of 3 to 5 years of Retail Management Experience, with a proven track record of Achieving sales targets and Managing a team.
  • Next-Level Organisational and Leadership skills, effectively leading and inspiring the FIVE Tribe to New Heights.
  • Excellent communication and interpersonal skills, leveraging strong verbal and written skills to engage effectively with Clients, FIVE Tribe Members, and stakeholders.
  • Strong business acumen and analytical skills, with the ability to make strategic decisions and manage costs effectively.
  • Robust Organisational Skills to efficiently and accurately Manage Inventory and Merchandising, Control Costs and Execute Stock Orders in a timely manner.
  • Computer literacy, with a mastery of Word, Excel, and Outlook.
  • Exceptional skills in Improving Customer Satisfaction and Driving Profitability, showcasing a commitment to Industry-Leading Standards.
  • A professional, Insta-Worthy Appearance, always adhering to FIVE’s Grooming Standards and maintaining a polished, ‘FIVE-Styled’ demeanour.
  • A hands-on attitude, fuelled by a ‘Can-Do!’ Spirit.

Key Responsibilities

  • Drives FIVE Mode Sales and Consistently surpasses Sales Targets, ensuring a ‘FIVE-Styled’ Luxurious Shopping Experience for every Customer.
  • Develops and executes Innovative Strategies to Boost revenue, customer retention, and average transaction Value.
  • Analyses sales reports with a keen Eye for Detail, identifying Trends to Enhance Revenue and Maximise Profitability.
  • Elevates Customer Satisfaction through Unparalleled ‘FIVE-Star’ Service, creating a Memorable shopping experience.
  • Addresses customer Concerns and Complaints with Grace and Efficiency, resolving issues to maintain an Award-Winning Service Standard.
  • Fosters a Customer-Focused ‘Vibe at FIVE,’ ensuring ‘FIVERs’ are expertly trained in delivering Service Excellence.
  • Oversees and optimises Stock Levels, ensuring Precise inventory management and Minimal stock discrepancies.
  • Conducts regular, meticulous Stock Takes and implements Robust measures to Prevent stock loss.
  • Manages timely Replenishment of products and strategically handles Seasonal Inventory to meet Demand.
  • Curates a Visually Stunning store environment that adheres to FIVE’s brand guidelines and showcases the Latest Fashion Trends.
  • Designs and maintains Effective Merchandising displays that Captivate and Engage customers, enhancing their Shopping Journey.
  • Adapts store layout to Optimise customer flow and Maximise sales opportunities.
  • Prepares and presents Comprehensive Reports on store performance, providing Insights and Recommendations for Continuous Improvement.
  • Utilises Data-Driven Insights to make informed decisions, Refining store operations to Enhance efficiency and effectiveness.
  • Communicates proactively with the Line Manager, addressing Performance, Issues, and Opportunities with Clarity and Precision.
  • Implements local marketing initiatives and Bespoke promotions to Drive Traffic and Elevate Store Sales.
  • Collaborates with the Marketing Team to ensure in-store marketing materials are Current and Compelling, reinforcing FIVE’s Top-Notch image.

The Team

‘FIVERs’ are Cultured yet Chic, Confident yet Self-Effacing, and Work Hard to Play even Harder. As a FIVE Tribe Member, you'll Personify the distinct ‘Vibe at FIVE’ and apply it to create Insta-Perfect Experiences for our Guests that keeps them Coming Back for More. If you Dream of being surrounded by Like-Minded Individuals who share your Passion for Delivering Unforgettable Moments that last a Lifetime – then Look No Further and Unleash your Next-Level Potential.

FIVE curates world-class Entertainment and Luxury Living while Championing Environmental Stewardship. Driven by its core millennial base, FIVE has aligned to lead the way in ‘Sustainable Indulgence’ trailblazing next-level, high-energy Experiences within an Environmentally and Socially Responsible Framework.

An Equal Opportunity Employer

The FIVE Tribe represents over 80 nationalities across its over 2000 ‘FIVERs.’ FIVE does not discriminate and is Committed to Hiring a Diverse and Inclusive Workforce as an Equal-Opportunity Employer. Ranked regularly in the Top 10 on the Great Workplaces in the UAE list of Large Organisations, the FIVE Tribe is more than a group of people working together – it is a Family bonded by common Values and Goals, Celebrating People, Culture and Diversity.

About FIVE Hotels and Resorts

FIVE Hotels and Resorts prides itself on being Disruptively Different and Daringly Unique. Our Growing Portfolio of Lavish Destinations in the Middle East and Europe are the epitome of Glamour and Experiential Luxury, offering boundary-breaking Experiences at FIVE’s award-winning Hotels, Dining Concepts, and Immersive Nightlife Venues. As part of the Accomplished FIVE Tribe, you will be part of a group of High Achievers who Fearlessly Challenge Conventions on a Global Stage.

Find out more here: fivehotelsandresorts.com

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Retail Sales Associate

Dubai, Dubai Swiss Connect Solutions

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Job Description

We are looking for enthusiastic and customer-focused Retail Sales Associates with a pleasing personality and proficiency in English to work with premium luxury brands and provide exceptional customer service. 

Responsibilities:


* Greet and assist customers with a friendly and approachable demeanor
* Provide expert advice on high-end products
* Help customers confidently make purchase decisions
* Process transactions accurately and efficiently
* Maintain elegant merchandise displays and ensure stock availability
* Address customer inquiries and resolve concerns with professionalism
* Collaborate with team members to meet and exceed sales targets

Qualifications:

  • Previous retail or sales experience is a plus but not required
  • Strong communication skills and a pleasing personality that makes customers feel valued
  • Positive attitude and eagerness to learn
  • Flexibility to work weekends and holidays

Perks & Benefits

Competitive salary and bonuses
Employee discounts
Training and opportunities for growth
Friendly and supportive team environment

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Luxury Retail Sales Associate

Dubai, Dubai Theclosetonlineshop

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About The Closet:

The Closet is a leading luxury e-commerce company specializing in pre-owned luxury items. Our mission is to provide our customers with authentic, high-quality luxury products at competitive prices. Committed to customer satisfaction, we have built a loyal and diverse global customer base. As we continue to grow, we are seeking a highly organized and detail-oriented Luxury Retail Sales Associate to join our team.

Responsibilities:

  1. Engage with customers in a friendly and professional manner, understanding their needs and providing personalized assistance.
  2. Showcase product features and benefits to potential customers, actively promoting sales.
  3. Maintain a clean and organized store environment, ensuring product displays are appealing and well-presented.
  4. Handle customer inquiries, resolve complaints, and escalate issues when necessary.
  5. Collaborate with team members to achieve sales targets and contribute to a positive work atmosphere.
  6. Manage basic store operations such as processing shipments/transfers promptly, merchandising the sales floor, maintaining visual standards, and communicating replenishment needs.
  7. Demonstrate schedule flexibility and dependability.

Qualifications:

  • Arabic speaking skills are a plus.
  • Available to join immediately.
  • Minimum of 3 years' retail experience is required.
  • Excellent communication skills in English.
  • Strong negotiation skills with the ability to resolve customer issues and complaints.
  • Proficiency in Microsoft Excel and Outlook.
  • Excellent oral and written communication skills.
  • Customer-centric approach with strong interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.
  • Positive attitude, self-motivated, and a team player.

Join Our Team:

If you are passionate about luxury fashion and detail-oriented, we invite you to join The Closet. We offer growth opportunities, professional development, and a supportive environment. As an Order Fulfillment Coordinator, you will ensure seamless order processing and customer satisfaction.

Apply today and help us make luxury accessible to all.

How to Apply:

Please submit your resume and a cover letter explaining your relevant experience and interest in joining The Closet.

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Sales Associate

Dubai, Dubai Azadea Group

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Job Description

Job Description - Sales Associate (SAL )

Job Number:

SAL

DESCRIPTION ABOUT THE COMPANY

AZADEA Group is a premier lifestyle retail company that owns and operates more than 40 leading international franchise concepts in fashion and accessories, food and beverage, home furnishings, sporting goods, multimedia and beauty and cosmetics across the Middle East and Africa spread across 13 countries overseeing more than 700 stores.

JOB PURPOSE

The Sales Associate is responsible for providing customer service on the shop floor, addressing customer needs promptly to ensure high satisfaction levels and achieve optimal sales outcomes.

RESPONSIBILITIES
  • Greet customers, offer assistance promptly, and serve them to ensure their needs are met in compliance with quality and customer service standards.
  • Provide exceptional customer service by engaging in up-selling, cross-selling, suggesting alternatives, and promptly following up on customers' requests.
  • Ensure a smooth and efficient receiving process for items/shipments, maintaining accurate stock keeping to prevent security risks and thefts. Conduct physical and electronic inventory as needed, promptly report broken alarms, incidents, and suspicious activities.
  • Arrange and replenish shop shelves continuously, ensuring cleanliness and tidiness of the shop floor and shelves at all times to maintain the brand's image and coordination standards.
  • Handle cash registers and customer transactions efficiently and accurately, ensuring a seamless experience for customers.
  • Specific for Fashion: Take precise measurements for necessary alterations, assigns prices based on the established price list (when applicable), and coordinate the required alterations promptly and accurately.
  • Specific for Multimedia & Lifestyle: Promote additional products and services to customers to meet hourly and daily sales goals through effective up-selling and cross-selling techniques.
  • Specific for Multimedia & Lifestyle, Sports, and Leisure: Notify department or universe managers about unavailable and underperforming products.
  • Specific for Multimedia & Lifestyle, Sports, and Leisure: Organize product displays in relevant sections based on sales trends, release dates, and recommendations from department or universe managers.
QUALIFICATIONS LANGUAGE & TECHNICAL SKILLS
  • Fluency in English.
TECHNICAL SKILLS
  • Proficiency in MS Office.
SPECIFIC EXPERTISE
  • Sports Goods Retail: Collective Game, Project oriented, Athlete/ambassador, Enthusiastic, Contributor, Empathic, Entrepreneur and responsible.
  • Multimedia & Lifestyle Retail: Expertise in technology, music, books, and lifestyle products, encompassing current trends and market insights.
EDUCATION

High school degree.

EXPERIENCE

Zero to one years of experience in a similar role.

BEHAVIORAL COMPETENCIES CUSTOMER FOCUS

Builds strong customer relationships and delivers customer-centric solutions. For example, probes deeply into customer needs to identify less obvious interests or expectations. Consistently goes above and beyond to understand customer requirements and surpass their expectations.

ACTION ORIENTED

Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. For example, identifies what needs to be done and acts quickly. Shows optimism and enthusiasm that affects others positively. Works independently, but knows when to ask for help.

ENSURES ACCOUNTABILITY

Holds self and others accountable to meet commitments. For example, accepts responsibility for own work, both successes and failures. Handles fair share and does not make excuses for problems. Usually meets commitments to others.

COMMUNICATES EFFECTIVELY

Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. For example, seeks out others' perspectives and asks good questions. Shares information that people want to know; gives appropriate context and details when speaking.

SITUATIONAL ADAPTABILITY

Adapts approach and demeanor in real time to match the shifting demands of different situations. For example, finds out which situations call for flexibility and responds accordingly; seeks and listens to others' input and feedback on how to adapt approach to changing situations.

Azadea Group is an Equal Employment Employer – All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristic protected by relevant local laws.

ORGANIZATION PRIMARY LOCATION

United Arab Emirates-UAE, Dubai, Mall Of The Emirates

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Sales Associate

Dubai, Dubai Richemont

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Job Description

Since its inception, Vhernier has embodied the artistry and innovation of Milanese elegance, redefining jewelry with a bold approach to design and craftsmanship. Known for its sculptural beauty and commitment to sustainability, Vhernier harmonizes timeless aesthetics with modern minimalism, crafting each piece as a work of art. With a passion for unusual materials, such as titanium and the rarest gems, the House creates creations that are both groundbreaking and understated.

As part of its strategic development in the UAE, the Vhernier Maison is looking for enthusiastic, passionate, dynamic people to join our new retail team in UAE!

The Main purpose is to find a Sales Associate who is a fully engaged individual committed to contributing to the success of the Vhernier boutique in Dubai, with the ambition to grow with the Maison.

If you are looking for an opportunity to enter the world of High Jewelry and craftsmanship and you are curious to learn more, this role has a lot to offer. Your mission will be to promote the Vhernier brand image as per the company’s directives.

Your mission is to become a Brand Ambassador of Vhernier Maison in the boutique as well as at external events, and you will be responsible for delivering a unique client experience by sharing memorable inspiring moments. You will foster trusted relationships with clients all along the journey with the Maison.

Key Responsibilities include:

  • Contribute to the boutique achieving its sales targets;
  • Assist clients with Customer Service needs maintaining the brand's high standards;
  • Cultivate strong client relationships, delivering outstanding client service and treatment;
  • Adapt the approach according to the client's needs and motivations;
  • Assist and support after-sales clients in accordance with Maison values;

Stock management and merchandising responsibilities include:

  • Provide feedback in processing and replenishing merchandise;
  • Actively participate in the visual merchandising of the Boutique implementing required guidelines;
  • Assist in the inventory process, including but not limited to stock counting and special projects as needed;
  • Assist in completing price changes within the Boutique when required.

Boutique operations and cash management responsibilities include:

  • Accurately and efficiently complete all sales transactions and maintain proper cash records;
  • Adhere to all company policies, procedures, and practices;
  • Implement discounts and gratuities under the supervision of the Boutique Manager;
  • Comply with all safety regulations and boutique operational procedures including security.

Presentation & visibility responsibilities include:

  • Maintain boutique tidiness, decoration, and visual merchandising in line with Brand guidelines;
  • Report maintenance issues to the Boutique Manager;
  • Represent the Brand by wearing the appropriate provided uniform;
  • Represent the Brand instore and at local events under the direction of the Boutique Manager.

Job profile requirements include:

Required Experience:

  • 2 to 5 years of previous experience in luxury retail, services, or luxury hospitality environment.

Technical Skills:

  • Ability to work in a fast-paced retail store environment;
  • Computer and internet savvy;
  • MS Office experience required.

Personal Skills/Abilities:

  • Fluency in English is mandatory;
  • Additional language skills are required, at least one of the following: Arabic, Russian, Chinese;
  • Excellent interpersonal and communication skills;
  • Confidence in handling high-value transactions;
  • Strong understanding of customer service needs and customer (internal and external) priorities;
  • Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision;
  • Self-starter with a team-player approach;
  • Must be available to work retail hours including in the evenings, and during weekends, and to travel for trainings, client events, and conferences;
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Sales Associate

Dubai, Dubai Azadea Group

Posted today

Job Viewed

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Job Description

Overview

Job Description - Sales Associate (SAL )

Job Number

SAL

About the Company

AZADEA Group is a premier lifestyle retail company that owns and operates more than 40 leading international franchise concepts in fashion and accessories, food and beverage, home furnishings, sporting goods, multimedia and beauty and cosmetics across the Middle East and Africa spread across 13 countries overseeing more than 700 stores.

Job Purpose

The Sales Associate is responsible for providing customer service on the shop floor, addressing customer needs promptly to ensure high satisfaction levels and achieve optimal sales outcomes.

Responsibilities
  • Greet customers, offer assistance promptly, and serve them to ensure their needs are met in compliance with quality and customer service standards.
  • Provide exceptional customer service by engaging in up-selling, cross-selling, suggesting alternatives, and promptly following up on customers' requests.
  • Ensure a smooth and efficient receiving process for items/shipments, maintaining accurate stock keeping to prevent security risks and thefts. Conduct physical and electronic inventory as needed, promptly report broken alarms, incidents, and suspicious activities.
  • Arrange and replenish shop shelves continuously, ensuring cleanliness and tidiness of the shop floor and shelves at all times to maintain the brand's image and coordination standards.
  • Handle cash registers and customer transactions efficiently and accurately, ensuring a seamless experience for customers.
  • Specific for Fashion: Take precise measurements for necessary alterations, assigns prices based on the established price list (when applicable), and coordinate the required alterations promptly and accurately.
  • Specific for Multimedia & Lifestyle: Promote additional products and services to customers to meet hourly and daily sales goals through effective up-selling and cross-selling techniques.
  • Specific for Multimedia & Lifestyle, Sports, and Leisure: Notify department or universe managers about unavailable and underperforming products.
  • Specific for Multimedia & Lifestyle, Sports, and Leisure: Organize product displays in relevant sections based on sales trends, release dates, and recommendations from department or universe managers.
Qualifications Language & Technical Skills
  • Fluency in English.
Technical Skills
  • Proficiency in MS Office.
Specific Expertise
  • Sports Goods Retail: Collective Game, Project oriented, Athlete/ambassador, Enthusiastic, Contributor, Empathic, Entrepreneur and responsible.
  • Multimedia & Lifestyle Retail: Expertise in technology, music, books, and lifestyle products, encompassing current trends and market insights.
Education

High school degree.

Experience

Zero to one years of experience in a similar role.

Behavioral Competencies
  • Customer Focus: Builds strong customer relationships and delivers customer-centric solutions. For example, probes deeply into customer needs to identify less obvious interests or expectations. Consistently goes above and beyond to understand customer requirements and surpass their expectations.
  • Action Oriented: Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. For example, identifies what needs to be done and acts quickly. Shows optimism and enthusiasm that affects others positively. Works independently, but knows when to ask for help.
  • Ensures Accountability: Holds self and others accountable to meet commitments. For example, accepts responsibility for own work, both successes and failures. H andles fair share and does not make excuses for problems. Usually meets commitments to others.
  • Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. For example, seeks out others' perspectives and asks good questions. Shares information that people want to know; gives appropriate context and details when speaking.
  • Situational Adaptability: Adapts approach and demeanor in real time to match the shifting demands of different situations. For example, finds out which situations call for flexibility and responds accordingly; seeks and listens to others' input and feedback on how to adapt approach to changing situations.

Equal Employment Opportunity: Azadea Group is an Equal Employment Employer – All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristic protected by relevant local laws.

Location

Primary Location: United Arab Emirates-UAE, Dubai, Mall Of The Emirates

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Sales Associate

Dubai, Dubai Azadea Group

Posted today

Job Viewed

Tap Again To Close

Job Description

Job Description - Sales Associate (SAL )

Job Number:

SAL

ABOUT THE COMPANY

AZADEA Group is a premier lifestyle retail company that owns and operates more than 40 leading international franchise concepts in fashion and accessories, food and beverage, home furnishings, sporting goods, multimedia and beauty and cosmetics across the Middle East and Africa spread across 13 countries overseeing more than 700 stores.

JOB PURPOSE

The Sales Associate is responsible for providing customer service on the shop floor, addressing customer needs promptly to ensure high satisfaction levels and achieve optimal sales outcomes.

RESPONSIBILITIES

  1. Greet customers, offer assistance promptly, and serve them to ensure their needs are met in compliance with quality and customer service standards.
  2. Provide exceptional customer service by engaging in up-selling, cross-selling, suggesting alternatives, and promptly following up on customers' requests.
  3. Ensure a smooth and efficient receiving process for items/shipments, maintaining accurate stock keeping to prevent security risks and thefts. Conduct physical and electronic inventory as needed, promptly report broken alarms, incidents, and suspicious activities.
  4. Arrange and replenish shop shelves continuously, ensuring cleanliness and tidiness of the shop floor and shelves at all times to maintain the brand's image and coordination standards.
  5. Handle cash registers and customer transactions efficiently and accurately, ensuring a seamless experience for customers.
  6. Specific for Fashion: Take precise measurements for necessary alterations, assigns prices based on the established price list (when applicable), and coordinate the required alterations promptly and accurately.
  7. Specific for Multimedia & Lifestyle: Promote additional products and services to customers to meet hourly and daily sales goals through effective up-selling and cross-selling techniques.
  8. Specific for Multimedia & Lifestyle, Sports, and Leisure: Notify department or universe managers about unavailable and underperforming products.
  9. Specific for Multimedia & Lifestyle, Sports, and Leisure: Organize product displays in relevant sections based on sales trends, release dates, and recommendations from department or universe managers.

LANGUAGE & TECHNICAL SKILLS

  • Fluency in English.

Technical Skills

  • Proficiency in MS Office.

Specific Expertise

  • Sports Goods Retail: Collective Game, Project oriented, Athlete/ambassador, Enthusiastic, Contributor, Empathic, Entrepreneur and responsible.
  • Multimedia & Lifestyle Retail: Expertise in technology, music, books, and lifestyle products, encompassing current trends and market insights.

EDUCATION

High school degree.

EXPERIENCE

Zero to one years of experience in a similar role.

BEHAVIORAL COMPETENCIES

  1. Customer Focus: Builds strong customer relationships and delivers customer-centric solutions. For example, probes deeply into customer needs to identify less obvious interests or expectations. Consistently goes above and beyond to understand customer requirements and surpass their expectations.
  2. Action Oriented: Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. For example, identifies what needs to be done and acts quickly. Shows optimism and enthusiasm that affects others positively. Works independently, but knows when to ask for help.
  3. Ensures Accountability: Holds self and others accountable to meet commitments. For example, accepts responsibility for own work, both successes and failures. Handles fair share and does not make excuses for problems. Usually meets commitments to others.
  4. Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. For example, seeks out others' perspectives and asks good questions. Shares information that people want to know; gives appropriate context and details when speaking.
  5. Situational Adaptability: Adapts approach and demeanor in real time to match the shifting demands of different situations. For example, finds out which situations call for flexibility and responds accordingly; seeks and listens to others' input and feedback on how to adapt approach to changing situations.

Azadea Group is an Equal Employment Employer – All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristic protected by relevant local laws.

Primary Location

United Arab Emirates-UAE, Dubai, Mirdif City Center

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Sales Associate

Dubai, Dubai Azadea Group

Posted today

Job Viewed

Tap Again To Close

Job Description

Job Description - Sales Associate (SAL )

Job Number:

SAL

ABOUT THE COMPANY

AZADEA Group is a premier lifestyle retail company that owns and operates more than 40 leading international franchise concepts in fashion and accessories, food and beverage, home furnishings, sporting goods, multimedia and beauty and cosmetics across the Middle East and Africa spread across 13 countries overseeing more than 700 stores.

JOB PURPOSE

The Sales Associate is responsible for providing customer service on the shop floor, addressing customer needs promptly to ensure high satisfaction levels and achieve optimal sales outcomes.

RESPONSIBILITIES

  1. Greet customers, offer assistance promptly, and serve them to ensure their needs are met in compliance with quality and customer service standards.
  2. Provide exceptional customer service by engaging in up-selling, cross-selling, suggesting alternatives, and promptly following up on customers' requests.
  3. Ensure a smooth and efficient receiving process for items/shipments, maintaining accurate stock keeping to prevent security risks and thefts. Conduct physical and electronic inventory as needed, promptly report broken alarms, incidents, and suspicious activities.
  4. Arrange and replenish shop shelves continuously, ensuring cleanliness and tidiness of the shop floor and shelves at all times to maintain the brand's image and coordination standards.
  5. Handle cash registers and customer transactions efficiently and accurately, ensuring a seamless experience for customers.
  6. Specific for Fashion: Take precise measurements for necessary alterations, assigns prices based on the established price list (when applicable), and coordinate the required alterations promptly and accurately.
  7. Specific for Multimedia & Lifestyle: Promote additional products and services to customers to meet hourly and daily sales goals through effective up-selling and cross-selling techniques.
  8. Specific for Multimedia & Lifestyle, Sports, and Leisure: Notify department or universe managers about unavailable and underperforming products.
  9. Specific for Multimedia & Lifestyle, Sports, and Leisure: Organize product displays in relevant sections based on sales trends, release dates, and recommendations from department or universe managers.

LANGUAGE & TECHNICAL SKILLS

  • Fluency in English.

Technical Skills

  • Proficiency in MS Office.

Specific Expertise

  • Sports Goods Retail: Collective Game, Project oriented, Athlete/ambassador, Enthusiastic, Contributor, Empathic, Entrepreneur and responsible.
  • Multimedia & Lifestyle Retail: Expertise in technology, music, books, and lifestyle products, encompassing current trends and market insights.

EDUCATION

High school degree.

EXPERIENCE

Zero to one years of experience in a similar role.

BEHAVIORAL COMPETENCIES

  1. Customer Focus: Builds strong customer relationships and delivers customer-centric solutions. Probes deeply into customer needs to identify less obvious interests or expectations. Consistently goes above and beyond to understand customer requirements and surpass their expectations.
  2. Action Oriented: Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Identifies what needs to be done and acts quickly. Shows optimism and enthusiasm that affects others positively. Works independently, but knows when to ask for help.
  3. Ensures Accountability: Holds self and others accountable to meet commitments. Accepts responsibility for own work, both successes and failures. Handles fair share and does not make excuses for problems. Usually meets commitments to others.
  4. Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. Seeks out others' perspectives and asks good questions. Shares information that people want to know; gives appropriate context and details when speaking.
  5. Situational Adaptability: Adapts approach and demeanor in real time to match the shifting demands of different situations. Finds out which situations call for flexibility and responds accordingly; seeks and listens to others' input and feedback on how to adapt approach to changing situations.

Azadea Group is an Equal Employment Employer – All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristic protected by relevant local laws.

Organization Primary Location

United Arab Emirates-UAE, Dubai, Mall Of The Emirates

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Sales Associate

Dubai, Dubai Azadea Group

Posted today

Job Viewed

Tap Again To Close

Job Description

Job Description - Sales Associate (SAL )

Job Number:

Sales Associate ( Job Number: SAL )

Description

ABOUT THE COMPANY

AZADEA Group is a premier lifestyle retail company that owns and operates more than 40 leading international franchise concepts in fashion and accessories, food and beverage, home furnishings, sporting goods, multimedia and beauty and cosmetics across the Middle East and Africa spread across 13 countries overseeing more than 700 stores.

JOB PURPOSE

The Sales Associate is responsible for providing customer service on the shop floor, addressing customer needs promptly to ensure high satisfaction levels and achieve optimal sales outcomes.

RESPONSIBILITIES

  • Greet customers, offer assistance promptly, and serve them to ensure their needs are met in compliance with quality and customer service standards.
  • Provide exceptional customer service by engaging in up-selling, cross-selling, suggesting alternatives, and promptly following up on customers' requests.
  • Ensure a smooth and efficient receiving process for items/shipments, maintaining accurate stock keeping to prevent security risks and thefts. Conduct physical and electronic inventory as needed, promptly report broken alarms, incidents, and suspicious activities.
  • Arrange and replenish shop shelves continuously, ensuring cleanliness and tidiness of the shop floor and shelves at all times to maintain the brand's image and coordination standards.
  • Handle cash registers and customer transactions efficiently and accurately, ensuring a seamless experience for customers.
  • Specific for Fashion: Take precise measurements for necessary alterations, assigns prices based on the established price list (when applicable), and coordinate the required alterations promptly and accurately.
  • Specific for Multimedia & Lifestyle: Promote additional products and services to customers to meet hourly and daily sales goals through effective up-selling and cross-selling techniques.
  • Specific for Multimedia & Lifestyle, Sports, and Leisure: Notify department or universe managers about unavailable and underperforming products.
  • Specific for Multimedia & Lifestyle, Sports, and Leisure: Organize product displays in relevant sections based on sales trends, release dates, and recommendations from department or universe managers.
Qualifications

LANGUAGE & TECHNICAL SKILLS

  • Fluency in English.

Technical Skills

  • Proficiency in MS Office.

Specific Expertise

  • Sports Goods Retail: Collective Game, Project oriented, Athlete/ambassador, Enthusiastic, Contributor, Empathic, Entrepreneur and responsible.
  • Multimedia & Lifestyle Retail: Expertise in technology, music, books, and lifestyle products, encompassing current trends and market insights.

EDUCATION

High school degree.

EXPERIENCE

Zero to one years of experience in a similar role.

BEHAVIORAL COMPETENCIES

Customer Focus

Builds strong customer relationships and delivers customer-centric solutions. For example, probes deeply into customer needs to identify less obvious interests or expectations. Consistently goes above and beyond to understand customer requirements and surpass their expectations.

Action Oriented

Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. For example, identifies what needs to be done and acts quickly. Shows optimism and enthusiasm that affects others positively. Works independently, but knows when to ask for help.

Ensures Accountability

Holds self and others accountable to meet commitments. For example, accepts responsibility for own work, both successes and failures. Handles fair share and does not make excuses for problems. Usually meets commitments to others.

Communicates Effectively

Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. For example, seeks out others' perspectives and asks good questions. Shares information that people want to know; gives appropriate context and details when speaking.

Situational Adaptability

Adapts approach and demeanor in real time to match the shifting demands of different situations. For example, finds out which situations call for flexibility and responds accordingly; seeks and listens to others' input and feedback on how to adapt approach to changing situations.

Azadea Group is an Equal Employment Employer – All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristic protected by relevant local laws.

Organization Primary Location Primary Location : United Arab Emirates-UAE, Dubai, The Dubai Mall #J-18808-Ljbffr

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Sales Associate

Dubai, Dubai Azadea Group

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Job Description

Job Description - Sales Associate (SAL )

Job Number:

Sales Associate (SAL )

Description
  • Greet customers, offer assistance and serve them in order to ensure their needs are answered in a timely manner and in compliance with quality and customer service standards.
  • Arrange and replenish on a continuous basis the shop shelves and ensure that the shop floor and shelves are kept clean and tidy at all times in alignment with the brand's image and coordination standards.
  • Provide exceptional customer service by performing up-selling, cross-selling, suggesting alternatives and following up on customers' requests.
  • Specific for Multimedia: Inform Department Manager of unavailable and nonperforming products.
  • Specific for Multimedia: Merchandize products under the appropriate sections according to sales trends, date of release, and as per the Department Manager recommendations.
  • Specific for Multimedia: Up-sell and cross-sell products and services in order to reach hourly and daily sales targets.
  • Ensure smooth and efficient receiving process of items/shipments, as well as accurate stock keeping preventing security risks and thefts by performing physical and electronic inventory as required, reporting broken alarms, incidents, suspicious activities.
  • Handle cash register and transactions with the customers in an effective and accurate manner as required.
  • Specific for Fashion: Take accurate measurements for any needed alteration, assign price according to set price list (when applicable) and coordinate needed alterations.
Qualifications
  • High School Degree.
  • Fluency in English.
  • Proficiency in MS office.
  • Skills Specific for Sports Goods retail: Collective Game, Project oriented, Athlete/ambassador, Enthusiastic, Contributor, Empathic, Entrepreneur and responsible.
  • Specific for Sports Goods retail: Active participation in at least one sporting activity.
Organization Primary Location

United Arab Emirates-UAE, Dubai, Mall Of The Emirates

#J-18808-Ljbffr
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