52 Retail Supervisor jobs in the United Arab Emirates

We are seeking a diligent and organized individual to oversee stock management, staff supervision, and promotional campaign planning.

• Manage and maintain accurate records of sales and restock the store accordingly.
• Supervise store staff to ensure optimal performance.
• Develop and execute promotional campaigns for new products or specials.
• Maintain a clean and organized store environment.
• Resolve conflicts between staff and clients in a professional manner.

To be successful in this role, you should have:

• Excellent multitasking skills under pressure.
• A strong attention to detail and organizational abilities.
• The ability to work well in a team environment.
• Effective communication and interpersonal skills.

We offer a competitive compensation package and opportunities for career growth and development. If you are a motivated and results-driven individual who is passionate about retail management, please apply today.

Looking for Store Supervisor/ Store Manager/Team Leader/ Duty Manager who can manage business operations in their assigned area to run smoothly. Ability to use strong communication and collaboration skills to help teams find their potential and exceed company expectations.

Responsibilities :

• Monitoring the ongoing work and identifying the problems if any.
• Finding appropriate solutions to the identified problems.
• Implementing the production plans with respect to the approved schedule.
• Setting goals for workers and making sure they comply with the company's plans and vision.
• Manage Store and staff performance.
• Communicating with the staff and employees to understand the problems and other important aspects.
• Train the employees to work efficiently to ensure smooth and continuous operations.
• Ensuring that business goals, deadlines and performance standards are met.
• Performing the locker assignment and uniform distribution to the newly recruited employees.
• Supervising the daily operations branch office.
• Managing the workflow of their employees, creating team schedules and delegating tasks.
• Ensuring that the employees are following safe work practices and company standards.
• Assessing the work performance of their employees and identifying areas that need improvement.
• Initiate continuous improvements of technology and procedures for operating excellence.

Experience

• 2+ years' ( 3-5 years) experience in Telecom sales or consumer electronics store and retail store handling.

Educational Qualification

• Must have any Bachelors Degree

Skills & Abilities

• Smart, presentable and with excellent communication skills.
• Understanding of asset management principles
• Knowledge of maintenance techniques.

This is an excellent opportunity to take on a challenging role as Senior Retail Operations Manager. As part of our retail team, you will be responsible for overseeing the day-to-day operations of our stores and ensuring that our business goals are met.

• You will lead a team of retail professionals, providing guidance and support to ensure that they have the tools and resources needed to succeed.
• You will work closely with other departments, such as marketing and logistics, to ensure that our sales and customer service strategies are aligned with our overall business objectives.
• You will analyze sales data and market trends to identify opportunities for growth and develop plans to increase sales and improve customer satisfaction.

In this role, you will also be responsible for:

• Managing store inventory and ordering supplies as needed.
• Developing and implementing policies and procedures to ensure that our stores are running efficiently and effectively.
• Maintaining high levels of customer satisfaction through effective communication and problem-solving skills.
• Ensuring that all company policies and procedures are followed at all times.

We are looking for someone who has:

• A minimum of 2 years' experience in a senior retail operations role or similar position.
• Bachelor's degree in Business Administration or related field.
• Excellent leadership and communication skills.
• Ability to work independently and as part of a team.
• Strong analytical and problem-solving skills.
• Knowledge of asset management principles and maintenance techniques.

If you are a motivated and organized individual with a passion for retail operations, we encourage you to apply for this exciting opportunity.

Job Title:

Retail Operations Supervisor

Job Description:

The Retail Operations Supervisor is responsible for overseeing the daily operations of a retail store, ensuring that sales processes, customer service, and inventory management are running smoothly. This individual will work closely with the Store Manager to develop strategies to attract customers, improve sales, and increase customer satisfaction.

Key Responsibilities:

1. Collaborate with the Store Manager to implement customer attraction strategies
2. Coordinate daily customer service operations, including sales processes, orders, and payments
3. Monitor progress towards weekly, monthly, quarterly, and annual objectives
4. Maintain accurate store inventory levels and track stock movements
5. Evaluate employee performance and identify training needs
6. Support Sales Associates through guidance and mentorship
7. Monitor retail operating costs and budgets
8. Develop and propose sales training programs and techniques
9. Foster strong relationships with clients by understanding their needs
10. Stay up-to-date with emerging products and update the store's merchandise

Requirements:

1. Proven experience as a Retail Assistant Manager or similar role
2. Experience in recruiting and performance evaluation processes
3. Familiarity with financial and customer service principles
4. Strong mathematical skills for creating and analyzing reports, spreadsheets, and sales statistics
5. Proficiency in MS Office, particularly MS Excel

Benefits:

This role offers opportunities for career growth, professional development, and a competitive salary package.

As a Retail Operations Manager, you will play a pivotal role in driving the success and seamless operation of retail outlets. This dynamic role requires an individual with a strong understanding of retail management, excellent leadership skills, and a passion for customer service.

The ideal candidate will oversee the day-to-day management of retail operations, ensuring that all processes run smoothly and efficiently. Key responsibilities include:

• Directing daily retail operations to ensure smooth store functioning.
• Developing and implementing operational strategies to enhance retail store performance.
• Managing inventory levels and coordinating with the supply chain for replenishment.
• Maintaining compliance with company policies, procedures, and standards at all times.
• Leading, managing, and motivating a team of retail staff to achieve sales targets.
• Analyzing sales figures and forecasting future sales trends to optimize store potential.
• Organizing regular training sessions for staff to improve customer service skills.
• Collaborating with marketing teams to plan and execute promotional events.
• Efficiently resolving customer issues to ensure high levels of customer satisfaction.
• Implementing cost control measures to reduce store operational expenses effectively.
• Preparing regular reports for senior management, highlighting operational achievements.
• Identifying areas of improvement within operations and proposing strategic solutions.

To succeed in this role, you will require:

• A Bachelor's degree in Business Administration, Retail Management, or related field.
• Minimum of three years' experience in retail operations management or a similar role.
• Strong leadership skills with the ability to effectively manage a retail team.
• Excellent communication and interpersonal skills with a customer-focused mindset.
• A proven ability to analyze data and develop strategies for retail success.
• A solid understanding of retail financial performance metrics and budget management.
• Proficiency in using retail management software and inventory management systems.

This is a fantastic opportunity to join a forward-thinking organization and contribute to the growth and development of a successful retail business. If you have a passion for retail operations and a drive to succeed, we want to hear from you!

We are seeking an experienced and motivated individual to join our team as an Assistant Store Manager in Abu Dhabi. As a key member of our store leadership team, you will be responsible for driving sales results by analyzing the business and providing best-in-class customer service.

Key Responsibilities:

• Customer Experience: Provide exceptional customer service to drive sales and achieve customer satisfaction goals
• Store Presentation and Sales Floor Supervision: Maintain a visually appealing store environment and ensure all visual merchandising standards are met
• Store & Stockroom Operations: Oversee daily store operations including opening and closing routines, inventory management, and stockroom organization
• Staffing, Scheduling, and Payroll Management: Manage staffing levels, create schedules, and oversee payroll processes
• Training and Development: Develop and implement training programs to enhance employee skills and knowledge
• Communication: Communicate effectively with employees, customers, and management to achieve business objectives
• Asset Protection: Protect company assets and prevent loss through effective inventory management and security measures

Requirements:

• Bachelor's Degree or one year of supervisory experience in a customer-facing role
• Strong problem-solving skills and ability to work in a fast-paced environment
• Inclusion & Diversity Awareness and ability to promote a positive work environment
• Drive to achieve results and ability to meet sales targets
• Multi-tasking and fashion interest & knowledge

What We Offer:

• Competitive salary structure
• Opportunities for career advancement and professional growth
• A supportive and inclusive work environment
• A range of benefits including health insurance, paid time off, and parental leave

Our ideal candidate is highly motivated, detail-oriented, and able to multitask in a fast-paced environment.

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

To provide a high level of customer service through excellent knowledge of products and procedures, to rotate through departments as required and assist in all store-related tasks. To assist the Department Manager / Store Manager with the general day-to-day running of the Department and Store. Act as Duty Manager as required. To effectively contribute to the achievement of the annual budget.

• To provide a high level of customer service at all times both internal and external, by being aware of the product categories and being able to assist and advise customers professionally.

• Assist the Store Manager with the day-to-day Store Operations including opening and closing Duty Management cover and other security aspects. To run the department in the absence of the Department Manager if required.
• To be able to train new staff on the Point of Sale (POS) operation and to be responsible for corrective action at the POS. To deal with any customer issues arriving at the POS to ensure smooth customer service is uninterrupted.
• To supervise the receiving and display of goods by the approved procedures when required to ensure products are available for customer purchase.
• When required to assist in other events such as stock take, new store openings, etc.

• To assist with ensuring compliance with in-store procedures about pricing and ticketing to ensure that customers are aware of product prices and to protect the company against any loss related to incorrect pricing.

• To assist with the training and ensure that Sales Assistants apply the “Brand Merchandising Principles” at all times ensuring a corporate image is achieved and that the brand has the best possible looking stores in its product category.

• Extensive experience in Sales, Marketing and Operations and working in the retail/ brand management industry specifically in Fashion.
• Sound in-depth knowledge of the market, brand positioning and trends.
• An understanding of the current economic situation and impacts of potential threats and competitors.

Education: High School Diploma or equivalent

Minimum 2 years of Retail Sales experience preferably in leading or supervising a team.

• Some heavy lifting
• Ability to stand for a minimum of 8 hours
• Strong Customer Service

Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest Global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion & food options.

Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference…

We are seeking a skilled Assistant Store Manager to join our team in Abu Dhabi. The ideal candidate will have experience in customer-facing roles and possess strong problem-solving skills.

Key Responsibilities:

• C ustomer E xperience: Provide exceptional service to customers, ensuring their needs are met and exceeded.
• S tores Presentation and F loor S upervision: Maintain a visually appealing store environment, supervising sales floor operations and ensuring all aspects meet company standards.
• O perrations: Manage store and stockroom functions, including inventory management, receiving and stocking merchandise.
• Staffing, Scheduling, and Payroll Management: Coordinate staffing, scheduling, and payroll for the store team, ensuring adequate coverage and effective time management.
• T raining and D evelopment: Train and develop store staff to enhance their skills and knowledge, driving performance and achieving goals.
• C ommunication: Foster open communication among team members, providing clear guidance and feedback to ensure smooth store operations.
• A sset P rotection: Safeguard store assets and prevent theft or loss, implementing measures to maintain a secure environment.

Requirements:

• B achelor's degree or equivalent work experience in a customer-facing role.
• S trong P roblem-Solving Skills: Ability to analyze complex problems and implement effective solutions.
• I nclusion & Diversity Awareness: Commitment to fostering an inclusive and respectful work environment.
• A bility to show up in a fast-paced and challenging environment: Adaptability and resilience in responding to changing circumstances.
• D rive to achieve results: Proven ability to set goals, prioritize tasks, and deliver high-quality results.
• M ulti-Tasking: Capacity to manage multiple responsibilities simultaneously, prioritizing tasks and meeting deadlines.
• Fashion Interest & Knowledge: Passion for fashion and staying informed about industry trends and developments.

Benefits:

• Quarterly Incentive Bonus Program: Eligibility for bonus payments based on individual and team performance.
• Merit eligibility - salary increase based on Annual performance review: Opportunity for merit-based salary increases following annual performance reviews.
• Paid Time Off: Access to paid vacation days, sick leave, and other benefits to support work-life balance.
• 3 Paid Comp Days: Additional paid time off for personal use, such as holidays or family events.
• Medical, Dental, Health and Life Insurance: Comprehensive health insurance coverage for employees and their dependents.
• Associate Assistance Program - professional and confidential mental and behavioral health counseling: Access to confidential counseling services for mental health and wellness support.
• Carrot Fertility and Adoption: Support for fertility and adoption-related benefits, promoting work-life harmony.
• Headspace mental health and wellness application membership: Membership in a popular mindfulness and meditation app for stress reduction and self-care.
• Paid Parental and Adoption Leave: Eligibility for paid leave for new parents or adoptive families, supporting their transition to parenthood.
• Training and Development: Opportunities for career growth through training, education, and professional development.

Store Team Lead

Achieve high standards of customer service by leading the store team in exceptional customer experience delivery.

• Drive sales and business growth through keen awareness of set KPI targets.
• Manage and implement all sales promotions and brand activities.
• Lead the team to deliver highest levels of customer service at all times.
• Follow up and resolve all customer complaints in a professional and timely manner.

• Diploma or High School Certificate
• Qualification in retail related field is an added advantage
• Minimum 4-5 years' industry experience
• Must be a team player

• Join our mission to create great moments and spread happiness.
• Work from any country in the world for 30 days a year.
• Work in a friendly environment where everyone shares positive vibes.
• Work with over 50,000 diverse and talented colleagues guided by our leadership model.