Showroom Manager/ Store Manager | Retail | Al Futtaim Watches & Jewlery | UAE
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Showroom Manager/ Store Manager | Retail | Al Futtaim Watches & Jewlery | UAEEstablished in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa. Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. The group's entrepreneurship and relentless customer focus enable continuous growth and expansion, responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers every day.
Overview of the role:
The Boutique Manager is accountable for sales performance, focusing on growth and profitability, customer satisfaction, merchandising standards, store operations, and staff training and development.
Accountable for achieving the Annual Budget of the showroom (100%), Brand Budget (80%), Effective Showroom Visual Merchandising & Operations (85% score), Customer Service Excellence (DSES 100%), Stock Pilferage (0%). Lead a highly motivated & performing showroom team (85% of team members achieve 100% of their objectives), Self-Development (attend a minimum of 2 self-development programs).
Key responsibilities include:
- Customer Experience / Sales: Ensure high standards of customer service, staff knowledge, and complaint resolution to achieve customer satisfaction. Support marketing and promotional activities, merchandising, and stock planning. Participate in forecasting and monitor progress to meet sales and budget targets.
- Operational Effectiveness: Manage assets, adhere to policies, ensure store standards, control costs, and reduce shrinkage through effective store management.
- Team Management: Maintain a motivated team, conduct performance coaching, oversee cashier activities, manage leave planning, and develop staff capabilities.
- Self-Development & HR: Attend training programs, support recruitment, training, and retention efforts, lead by example, and communicate store performance and strategies.
Required Skills:
- Participation in store meetings and adherence to policies
- Positive attitude towards the brand
- Inventory participation
- Flexibility, punctuality, and teamwork
- Effective communication and time management
Qualifications and experience:
- 4-5 years of store in-charge experience with a proven record in sales, profit, and team development
- Strong communication skills, creativity, responsibility, adaptability, and quality focus
We are committed to providing excellent service, and your proactive engagement can help ensure a positive candidate experience. Please review the job description carefully, prepare a personalized CV, and demonstrate how your skills align with our values of Respect, Integrity, Collaboration, and Excellence. We review all applications and aim to respond to every candidate.
#J-18808-LjbffrLead Retail Consultant
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Location: Dubai (100% Onsite – 10 Weeks Onsite / 2 Weeks Offsite)
Duration: 6 Months (Extendable)
Start Date: ASAP
The SAP Retail Lead is responsible for overseeing end-to-end SAP implementation projects within the retail domain, ensuring alignment with client business processes and delivering high-impact solutions. The role demands strong leadership, deep SAP expertise, and hands-on experience with UAE-based clients.
Key Responsibilities:Lead SAP S/4HANA Retail implementations, managing all phases from blueprinting to go-live and support.
Collaborate with cross-functional teams to define and optimize P2P (Procure-to-Pay) and R2R (Record-to-Report) processes.
Engage with UAE clients to tailor SAP solutions to regional business practices and compliance requirements.
Drive workshops, blueprint sessions, and stakeholder alignment for successful delivery.
Ensure post-implementation support and system stabilization, especially in high-volume retail environments.
Minimum 10+ years of SAP experience, with 3 to 4 full-cycle implementations in the retail sector.
Proven track record of working with UAE clients, including post-go-live support and optimization.
Expertise in SAP modules such as FICO, MM, SD, and integration with third-party systems.
Experience with SAP ISU Modules FICA, including payment integration and dunning processes.
Strong functional knowledge of SAP Retail and S/4HANA.
Ability to lead teams and manage client relationships.
Familiarity with SAP Commerce Cloud, headless architecture, and microservices is a plus.
Excellent communication and stakeholder management skills.
Retail Manager
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Role : Oversee the operations of Aztech retail stores, manage staff, and ensure sales targets are met.
Requirements : Retail management experience, leadership skills, and a customer-focused mindset.
Location : Dubai
Open Positions : 1
Job Category : Manager
Job Type : Full Time
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#J-18808-LjbffrUAEN Assistant Store Manager | Watsons | Nad AlSheba Mall
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UAEN Assistant Store Manager | Watsons | Nad AlSheba MallEstablished in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.
Overview of the role: The Assistant Store Manager (ASM) is responsible for assisting the store manager in planning, controlling, and directing their store team to achieve highest level of customer service standards and in-store execution to deliver sustainable sales and profitable targets . ASM requires strong communication, interpersonal abilities to inspire exemplary customer service and analyze sales data to meet business targets.
What you will do:
- Leads, evaluates, and guides sales performance at store level, suggesting strategies to meet sales targets.
- Facilitates monthly category sales meetings, updating staff on performance and suggesting improvement plans.
- Executes strategies, ensuring full program implementation for exclusive products to meet sales goals, providing feedback on promotional effectiveness.
- Initiates expense optimization plans and recommends measures to control store expenses.
- Maintains shrinkage below tolerance levels by monitoring retail standards daily.
- Compliance (store level) Drives, monitors and reviews sales performance & recommends action plans to deliver agreed sales budget performance & recommends action plans to deliver agreed sales budget.
Commercial
- Oversees display implementation and timely restocking, ensuring availability.
- Manages accurate inventory adjustments (GAP, Cycle Counts), adhering to service standards.
- Ensures customer satisfaction surpasses expectations, handling queries and complaints professionally.
- Promotes loyalty programs, driving transaction participation.
- Implements selling techniques to achieve conversion rates, communicates promotions regularly.
- Validates proper execution of promotional activities and store initiatives.
Process
- Support store manager with trying to keep the policies, brand standards, grooming guidelines and internal control procedures are communicated and implemented as per SOP.
- Assisting store manager with Demonstrating strong analytical skills and understanding of the system and reporting
- Support store manager with Monitoring store controllable expenses, supervise loss, asset protection and risk management and be accountable for inventory management
- Liaising with mall management, store documentation as appropriate (daily reports, banking, refunds, exchanges, etc)
People
- Assisting with Planning and monitoring Personal Development Plans In role development interventions.
- Reviews and discusses performance appraisal and personal plans of direct reports.
- Implements action plans for employee engagements
What you will need:
- Min 2+ years of experience in retail and team management in the beauty sector
- Good knowledge of the beauty industry and trends Retail operational skills (stock, VM, systems, cash…)
- Customer service and results oriented
- Excellent relationship skills
- Integrity and trust; dealing with ambiguity
- Proactive with good team spirit and able to take initiatives
We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.
Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.
As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.
#J-18808-LjbffrBusiness Development Manager (Retail)
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We respect the privacy of candidates for employment. The Privacy Notices set forth how we collect, use, and share the information you provide when applying for a position through this career site, including the potential transfer of your personal data to Franklin Templeton entities located outside your country of residence. By creating a candidate account and submitting your information, you acknowledge and agree to the terms of your country’s applicable Privacy Notice, including the international transfer of your data. If you do not consent to these terms, please do not create a candidate account or submit any personal information.
Business Development Manager (Retail) page is loaded Business Development Manager (Retail) Apply locations Dubai, United Arab Emirates time type Full time posted on Posted Today job requisition id
At Franklin Templeton, we’re advancing our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic firm spans asset management, wealth management and fintech, offering many ways to help investors make progress toward their goals. Talented teams working around the globe bring expertise that’s both broad and unique. And our welcoming, respectful and inclusive culture provides opportunities to help you reach your potential while helping our clients reach theirs.
Come join us in delivering better outcomes for our clients around the world!
Franklin Templeton is looking for a Business Development Manager (Retail) based out of Dubai to focus on clients in Greece and Cyprus. This position will be an integral member of our Sales team at Franklin Templeton (FT). Together with the Head of Retail – GEM & Africa, you’ll execute the sales strategy to support and grow the business through financial intermediaries within Greece and Cyprus. You’ll develop a thorough understanding of FT products and processes to service the needs of Advisors by maintaining regular contact with them through one-on-one meetings, presentations, telephone, e-mail and conference calls. Ability to articulate organizational updates, investment processes, investment themes and global market events to the intermediaries/distributors. Also ensuring that all Advisors in the territory receive appropriate coverage through execution of the Sales Plan, regular team meetings to review progress and review of the Advisor database.
What are the ongoing responsibilities of this position?
Achieve gross and net sales targets through distributors/intermediaries in Greece and Cyprus. Building relationships with existing clients across multiple distribution channels and platforms including regional banks, international banks, insurance companies, IFAs & identifying prospects
Understand the client’s asset mix, key decision makers as well as business trends. Uncovering opportunities and positioning FT solutions appropriately. Proactively manage day to day client requests and coordinate with fund managers, analysts, and senior members on client requests
Provide senior management with in-depth insights into key relationships across the region. This includes preparing briefing materials, maintaining updated relationship maps, and coordinating regular engagement meetings with senior stakeholders and C suite across our partners
Follow our sales process and pursue a comprehensive sales coverage model for all assigned relationships. Ensuring effective infiltration & distribution of the product/service/offering through the appropriate channels
Interact with clients to provide monthly reports on funds and ad hoc account updates with the support of the servicing team where required
Provide market updates, presentations on products, and FT Academy training courses for our distributor, plan events and execute sales campaigns and dynamically involve clients on major initiatives (seminars, events, surveys)
Be transparent & foster a positive work environment. Work well within a team environment. Active involvement in business planning, marketing strategy, and commercial negotiations
Harness the expertise of our internal specialists (e.g. portfolio management, IPM’s, product, research, etc.) in client conversations. Attend internal PM calls and WBT trainings to enhance product/industry knowledge and personal development
Liaise and coordinate with client servicing, marketing, legal, compliance, business administration group & RFP team for new & existing business
Plan and successfully execute road shows across distributors in the region
What qualifications, skills and experience would help someone to be successful?
Bachelor’s degree, preferably in a finance related discipline. MBA, CFA, CAIA will be beneficial
At least 10 years of relevant work experience in asset management/sales
Strong knowledge of financial products & global macro environment
Greek speaker is required with excellent English; Dubai based with the flexibility to travel periodically to assigned territory and our regional office
Possess excellent communication and presentation skills; ability to interact across all levels, foster and strengthen successful relationships with stakeholders
Ability to analyze, understand & monitor the developments in the asset management industry
Results driven, works through obstacles and maintains accountability
Works with integrity, manages deliverables well and acts as a company advocate
#MID_SENIOR_LEVEL
Experience our welcoming culture and reach your professional and personal potential!Our culture is shaped by the variety of perspectives and experiences brought by talent from around the world. Regardless of your interests, lifestyle, or background, there’s a place for you at Franklin Templeton. We provide employees with the tools, resources, and learning opportunities to help them excel in their career and personal life.
Hear more from our employees
By joining us, you will become part of a culture that focuses on employee well-being and provides multidimensional support for a positive and healthy lifestyle. We understand that benefits are at the core of employee well-being and may vary depending on individual needs. Whether you need support for maintaining your physical and mental health, saving for life’s adventures, taking care of your family members, or making a positive impact in your community, we aim to have them covered.
Learn more about the wide range of benefits we offer at Franklin Templeton
We are committed to fostering a respectful, safe and inclusive environment for all applicants and existing employees. We evaluate qualified applicants without regard to ancestry, age, color, disability, genetic information, gender, gender identity or gender expression, marital status, medical condition, military or veteran status, national origin, race, religion, sex, sexual orientation, and any other status protected by federal, state or local law, ordinance or regulation.
If you believe that you need an accommodation or adjustment to search for or apply for one of our positions, please send an email to . In your email, please include the accommodation or adjustment you are requesting, the job title, and the job number you are applying for. It may take up to three business days to receive a response to your request. Please note that only accommodation requests will receive a response.
#J-18808-LjbffrManager - Travel Retail
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The incumbent will be responsible for driving the business growth of Rivoli Group’s brands within Duty Free/Travel retail accounts in UAE, Qatar, Bahrain and Oman. The role involves fostering key relationships, optimizing business opportunities, and ensuring that the brands achieve their sales and market objectives while maintaining high standards of service and product representation.
Job DescriptionBusiness Development & Relationship Management:
- Building and maintaining strong relationships with key stakeholders in Duty Free and other travel retail accounts across the UAE, Qatar, Bahrain and Oman
- Identifying and developing new business opportunities to expand the brand's footprint within the travel retail sector while leveraging existing relationships
- Driving sales growth in the travel retail segment
- Monitoring and analyzing sales performance, ensuring the achievement of budgeted revenue and profitability
- Collaborating with internal brand teams to align sales strategies
Marketing & Promotions
- Working closely with brand and marketing teams to design and implement promotional activities tailored to travel retail audiences
- Ensuring optimal brand visibility and merchandising standards at all travel retail points of sale
Operations & Logistics
- Overseeing the operational aspects, including inventory management, stock replenishment, and ensuring customer service and operational standards
- Coordinating with supply chain and logistics teams to ensure timely delivery and availability of stock
- Arabic Language proficiency (spoken & written) is preferable for this role
- Bachelor’s or Master’s degree in business management or associated streams from a reputed institute
- At least 6-8 years of relevant brand management and operations experience in travel retail, luxury or high-end retail
- Excellent communication and interpersonal skills
Retail and Product Development Manager
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Job Summary:
We are seeking an experienced Retail and Product Development Manager to lead the design, development, and distribution of merchandise and souvenirs across sports, fashion, lifestyle, and entertainment sectors. This role requires a blend of creative product vision and retail management, working closely with IP holders to develop merchandise that resonates with target markets.
Key Responsibilities:
- Product Development: Manage end-to-end product development, collaborating with IP holders to create merchandise aligned with brand standards and market trends.
- Retail & Distribution Support: Oversee multi-channel strategies for B2B, B2C, and DTC, ensuring efficient inventory and distribution management across channels.
- Sourcing & Supply Chain Optimization: Coordinate with suppliers to secure quality materials, monitor logistics, and optimize cost and lead times.
- Market Analysis & Trend Monitoring: Conduct market research to identify trends and innovation opportunities, informing product development decisions.
- Cross-functional Collaboration: Partner with design, procurement, and marketing teams to execute product launches and drive market engagement.
Qualifications:
- 10 years of experience in product development, retail, or a related field in sports, fashion, lifestyle, or entertainment.
- Proven expertise in managing full product cycles and collaborating with IP holders.
- Familiarity with multi-channel retail strategies, supply chain logistics, and sustainable sourcing.
- Preferred Skills: Experience in retail technologies and e-commerce platforms. Arabic language proficiency is an advantage
Location: Dubai
Employment Type: Full-time
Apply now to join our dynamic team and shape the future of branded merchandise
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Client Partner- Retail
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Leasing Manager - Retail - 12+ Years Experience - Dubai
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The client is a prominent real estate developer known for shaping Dubai's urban fabric through innovative, mixed-use destinations. With a focus on cultural authenticity and commercial vibrancy, they deliver landmark projects that blend retail, residential, and leisure experiences to elevate the city's global appeal.
- Develop and implement leasing strategies to achieve occupancy and revenue targets.
- Manage lease negotiations and agreements with prospective and existing tenants.
- Build and maintain strong relationships with tenants and stakeholders.
- Conduct market research to stay updated on competitive trends and pricing.
- Coordinate with the construction team to ensure timely delivery of leasable spaces.
- Prepare leasing reports and provide regular updates to management.
- Oversee tenant onboarding and ensure a seamless leasing process.
- Address tenant concerns and resolve issues to maintain satisfaction.
A successful Leasing Manager should have:
- Proficiency in Arabic language is a must have
- Proven experience in the property industry, particularly within leasing management.
- Strong understanding of the Dubai real estate market and tenant dynamics.
- Excellent negotiation and communication skills.
- Ability to analyse market trends and develop strategic leasing plans.
- Familiarity with legal and regulatory requirements in the property sector.
- Strong organisational skills and attention to detail.
- A results-driven mindset with a focus on achieving targets.
Showroom Manager/ Store Manager | Retail | Al Futtaim Watches & Jewlery | UAE
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Overview
Showroom Manager/ Store Manager | Retail | Al Futtaim Watches & Jewlery | UAE
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A"rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.
Overview of the role:
The Boutique Manager is accountable for sales performance, focusing on growth and profitability, customer satisfaction, merchandising standards, store operations, and the training and development of the entire staff.
Accountable for achieving Annual Budget of the showroom (100%), Brand Budget (80%), Effective Showroom Visual Merchandising & Operations (85% score), Customer Service Excellence (DSES 100%), Stock Pilferage (0%). Lead a highly Motivated & Performing showroom team (85% of team members achieve 100% of their objectives), Self-Development (Attend minimum 2 self-development programs).
What you will do:-
Description of Accountability:
Customer Experience / Sales
Responsible for high standards of customer service standards in all areas of operations, by ensuring that all store staff have complete knowledge about their functional areas so as to perform their jobs effectively, customer service standards are maintained at point of sale and any customer complaint or issue is resolved with the objective of achieving customer satisfaction whilst taking decisions within company policies and procedures.
Support all marketing and promotional measures by ensuring that suitable changes and modifications in merchandising is approved by Store Manager, and made in consultation with visual merchandising team to support the campaign with minimal disruption during regular store hours; suitable manpower planning done by department managers; and stock planning is done to effectively support expected demands.
Support the Retail Operations Manager byparticipating in the process of monthly forecasting by receiving inputs relating to product/ range from various departments; monitor progress through weekly meetings, and initiate corrective measures incase of deviations from the forecast with the objective of ensuring that monthly and yearly budgets are achieved.
Meets or exceeds profitability expectations for the store in sales, payroll, shrink and conversion
Creates and executes strategies to maximize store sales and control expenses.
Operational Effectiveness
Controls company assets by meeting all loss prevention measures (consistent management of inventory, in- and out-bound stock movements, sales, returns, exchange, store maintenance, etc)
Executes and complies with all company policies and store procedures
Work closely with the Operations Manager and Department Managers in ensuring smooth store operation by ensuring all standards relating to merchandising are implemented and followed to maintain brand integrity; company policies regarding store operations are adhered to; facilities provide to visitors are in place; high risk areas identified and requisite measures taken to reduce shrinkage; cost saving measures are regularly investigated to control wasteful expenditure and minimize operating costs; with the objective of meeting desired retailing standards at cost effective levels.
Team Management :
Maintain motivated store team, use positive reinforcement to encourage continued improvement - Ensure consistent Staff Performance & development by coaching, counselling, disciplining; planning, monitoring, and appraising performance results - Oversee & Monitor all Cashiering activities (daily cash/ credit reconciliations/ bank deposits/ down payments and sales orders) - Responsible for role delivery and development of Second Incharge.Manage team Annual leave plans keeping in mind business needs and seasonal & promotional peak periods. Ensure retail back office co-ordinator is informed & upadted on all leaves & comp offs etc for proper records.
Self-Development :
Maintain professional and technical knowledge by attending product training workshops and training programs
People Development / HR
Networks, supports recruiting, hiring, developing and retaining high quality management and associates to fill store profile and succession planning
Leads by example, trains, develops and provides ongoing feedback and coaching on product knowledge, selling skills, visual merchandising and delivering the customer experience.
Organizes weekly staff meetings and daily briefings to recap store performance, and to communicate new company goals and strategies, as well as new store procedures and performance targets.
People Development / HR
Networks, supports recruiting, hiring, developing and retaining high quality management and associates to fill store profile and succession planning
Leads by example, trains, develops and provides ongoing feedback and coaching on product knowledge, selling skills, visual merchandising and delivering the customer experience.
Organizes weekly staff meetings and daily briefings to recap store performance, and to communicate new company goals and strategies, as well as new store procedures and performance targets.
Required Skills to be successful:-
- Participates in and attends all store meetings and other related functions
- Represents a positive attitude toward the brand and the company
- Participates in all inventories
- Assumes and completes other duties as assigned by store management.
- Meets or exceeds weekly sales goals
- Satisfactorily completes all duties as assigned by management
- Is punctual and adheres to designated work schedule
- Is flexible and works well with peers and management to accomplish duties
- Follows company Policies and Procedures 100%
- Performs housekeeping duties as required
What equips you for the role:
- 4-5 years’ previousstore in charge experiencewith a proven track record for driving sales and profit results and training and developing a team of individuals
- Good and effective communication
- Effective time management / Uses time efficiently
- Creative, and detailed orientated
- Accepts responsibility for own actions
- Ability to adapt to changes as required by the business
- Monitors own work to ensure quality
We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.
Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.
As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.
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