53 Sales Account Management jobs in the United Arab Emirates

The Customer Relations Coordinator is responsible for efficiently processing sales orders, coordinating with internal teams and customers to ensure smooth order fulfillment, and arranging cost-effective transportation services. The role requires a high level of attention to detail, strong communication skills, and the ability to manage multiple priorities in a fast-paced environment.

Maintain assigned customer accounts and provide consistent support from order entry to delivery.

Process, verify, and post invoices, delivery notes, and packing lists.

Work closely with the Finance Department and Customer Relations Manager to ensure accounts receivable records are accurate and up to date.

Prepare and manage periodic reports for submission to management.

Utilize technology tools to optimize logistics processes and communication channels.

Coordinate transportation arrangements that align with customer timelines and cost expectations.

Address and resolve customer concerns with efficiency and professionalism.

Collaborate with logistics and operations teams to ensure timely shipment and delivery.

Develop and maintain strong relationships with carriers, suppliers, and customers.

Perform general administrative duties including data entry, filing, answering calls, and managing correspondence.

Support internal audits, fact-checking, and discrepancy resolution.

Perform additional tasks as assigned to support overall departmental goals.

Bachelor’s degree in Commerce, Accounting, Supply Chain Management, Logistics, or a related field.

Minimum of 2 years of relevant experience in trading, supply chain, accounting, or related industries. Experience in OEM vehicle spare parts or automotive manufacturing is an advantage.

Certified Customer Relations or Customer Service Support is preferred.

Proficient in MS Excel and basic accounting systems.

Strong understanding of logistics and supply chain processes.

Excellent data management and reporting skills.

Exceptional communication and interpersonal skills.

Strong problem-solving and decision-making abilities.

High attention to detail and accuracy.

Customer-centric mindset with a focus on service excellence.

Ability to work effectively under pressure and manage multiple tasks simultaneously.

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Disclaimer: Black Pearl will never ask for money or any form to charge our candidates just to process or consider their application for any of our available vacancies. If you happen to receive such a request from any members of our staff or other individuals claiming to be part of Black Pearl, please do call our office at or drop us a message on our website -  .

Specialist, Account Management page is loaded Specialist, Account Management Apply locations Dubai time type Full time posted on Posted Yesterday job requisition id R7700

Company Description

We’re Checkout.com – you might not know our name, but companies like eBay, ASOS, Klarna, Uber Eats, and Sony do. That moment when you check out online? We make it happen.

Checkout.com is where the world checks out. Our global network powers billions of transactions every year, making money move without making a fuss. We spent years perfecting a service most people will never notice. Because when digital payments just work, businesses grow, customers stay, and no one stops to think about why.

With 19 offices spanning six continents, we feel at home everywhere – but London is our HQ. Wherever our people work their magic, they’re fast-moving, performance-obsessed, and driven by being better every day. Ideal. Because a role here isn’t just another job; it’s a career-defining opportunity to build the future of fintech.

Job Description

Checkout.com is actively looking for a strategic-thinking, resourceful and highly driven Account Manager to nurture and maintain long-term relationships with our Enterprise merchants. This is an excellent opportunity to join one of the most successful FinTech companies at a turning point of its global expansion.

You will be the business advisor and main point of contact to a merchant post integration process. You will act as the voice of our product and ambassador of our brand, acting as a trusted advisor and strategic partner to our merchants. Key for success here will be the ability to apply your business savvy knowledge and the required gravitas to effectively communicate and influence at all levels to achieve win-win scenarios and promote the value proposition.

The ideal candidate is an independent, hard-working individual, able to stand out in an entrepreneurial environment and excel through self-motivation and personal drive. If you are eager to join a growing, fast-paced, start-up company and contribute to crafting its future, this is the role for you to make a difference.

What you’ll be doing:

• Crafting merchant specific account development plans focusing on revenue generation

• Building high touch, consultative and positive relationships with our merchants through regular and open communications

• Delivering expertise, education, and guidance to merchants as they craft and complete a comprehensive, global payments strategy.

• Analyse merchant’s performance and provide recommendations to improve the payment flow /revenue

• Focusing on exceeding strategic and financial targets of our merchants by analysing active payment products, transaction volumes, and service levels

• Understanding the intricacies of our products, services and partner networks thoroughly to leverage as needed to meet our merchants’ needs

• Collaborating with various teams across the company (e.g. Sales, Integration, Support, Legal, Engineering) to ensure an outstanding merchant experience

About you:

• Good knowledge of today’s major e-commerce and payments technologies, players and future trends

• 2+ years of experience working in a PSP, Acquirer or similar

• Experience in a B2B Enterprise Account Management and/or Relationship Management role in the FinTech and/or Payments industry

• A strategic problem solver with excellent project management skills

• Customer driven and able to establish robust relationships with assigned customer base

• Multifaceted approach adapting to changing requirements with the ability to balance multiple opportunities

• Proven consultative sales abilities and proven ability to work well in a fast-paced environment, collaborating across multiple departments and influencing all levels within an external organisation
  

Bring all of you to work

We create the conditions for high performers to thrive – through real ownership, fewer blockers, and work that makes a difference from day one.

Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity – and where your growth is in your hands.

We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.

It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.

Life at Checkout.com

We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.

Curious about what it’s like to be part of our team? Visit our Careers Page to learn more about our culture, open roles, and what drives us.

For a closer look at daily life at Checkout.com, follow us on LinkedIn and Instagram

Overview

At Trendyol Core Commerce, we build innovative, data-driven strategies that power sustainable growth and global expansion.

From seller experience to new market launches, we turn insights into action—fast. Our cross-functional teams shape the future of commerce with bold ideas, real-time impact, and a deep sense of ownership. In a fast-paced, collaborative environment, we grow together—as individuals and as a team.

• Develop and execute portfolio strategy, driving growth in selected categories.
• Recruit and onboard high-potential suppliers, meeting quarterly targets.
• Negotiate deals, manage P&L, and oversee inventory and pricing.
• Provide data-driven insights and advice to optimize supplier success.
• Track and report business development results, analyzing data.
• Lead projects to enhance customer and partner experiences.
• Conduct strategic meetings with suppliers to align objectives.
• Coordinate and collaborate across different teams and locations to ensure smooth execution of projects and initiatives.

• Bachelor’s or Master’s Degree preferably in Engineering, Management, Business or related fields.
• Extensive experience in business development or sales, preferably in an e-commerce or a tech company, with a focus on Fashion.
• Proficiency in conducting market research to identify potential vendors, assess their product offerings, and evaluate their suitability for partnership.
• Demonstrated ability to negotiate terms, contracts, and pricing with potential vendors to secure favorable agreements for both parties.
• Strong experience in coordinating with cross-functional and cross-location teams, acting as a key bridge to drive collaboration and alignment.
• Fluency in English and Arabic communication, both written and verbal.

• Hybrid working model with flexibility: a schedule that helps you find the right balance between flexibility and team bonding, including work-from-abroad opportunities and a summer working model.
• Personalised training allowance and learning opportunities: Use your annual budget for any training or conference of your choice, explore our Learning Management System (LMS) anytime, and join in-person learning sessions offered throughout the year.
• Responsibility from day one: Take full ownership from the start in a culture where every voice is heard and valued.
• A diverse, international team: Collaborate with global peers across our offices in Berlin, Amsterdam, Dubai, and beyond, in a startup-spirited and collaborative environment.
• Opportunities to grow with the best: Tackle meaningful challenges, develop through hands-on experience, and grow with the support of expert guidance and global mentoring.
• Meaningful connections beyond tasks: Be part of team rituals, events, and social activities that help us stay connected and inspired.

If this role excites you, apply today, we look forward to taking the next step with you.

Want to get to know the team better first? Explore our Career Website, LinkedIn, or YouTube to learn more about #LifeatTrendyol and how we work.

Bayut & dubizzle have the unique distinction of being iconic, homegrown brands with a strong presence across the seven emirates in the UAE. Connecting millions of users across the country, we are committed to delivering the best online search experience.

As part of Dubizzle Group, we are alongside some of the strongest classified brands in the market. With a collective strength of 5 brands, we have more than 123 million monthly users that trust in our dedication to providing them with the best platform for their needs.

As a Key Account Manager, you will be responsible for handling dubizzle Key and integral client relationships. You will be assigned clients with high profile accounts, representing significant revenue and having diverse and complex needs.

In this role, you will be:

• Drive the entire sales cycle from initial customer engagement to closed sales;

• Manage an existing base of high-profile accounts;
• Deliver performance reviews to different stakeholders on the client side using data and insights about the car market;
• Prospect for potential customers using various direct methods such as calling and face to face meeting, and indirect methods such as networking, social selling to clients within the assigned territory;
• Qualify prospects against company criteria for ideal customers and sales within the territory;
• Consult with prospect about business challenges and requirements, as well as the range of options and cost benefit to each;
• Maintain a high level of relevant domain knowledge in order to have meaningful conversations with prospects;
• Draft and deliver proposals;
• Report on sales activity (Daily Visit Report);
• Keep detailed notes on prospect and customer interactions (adding and updating opportunities for effective follow up);
• Provide forecasts on best case and most likely sales volumes over relevant time periods;
• Work with the Marketing department to plan and execute generation campaigns;
• Provide feedback to sales management on ways to decrease the sales cycle, enhance sales and improve company branding and reputation;
• Provide feedback to Company management on market trends, competitive threats, unmet needs and opportunities to deliver greater value to customers by extending company offerings;
• Be a positive representative of the company and its brand in the marketplace;
• Conduct all sales activities with the highest degree of professionalism and integrity.

• Bachelor’s or master’s degree holder;
• Valid UAE license required.
• Requires minimum of 6 years of sales or account management experience.
• In-depth understanding of business, financials, products/services, the market and the needs of assigned accounts, and develops colleagues and customers understanding.
• Demonstrates excellent objection handling tactics and identifies real objections;
• Ability to deliver excellent customer experience;
• Excellent communication and negotiation skills;
• Flexibility to learn new products over time.
• Entrepreneurial spirit and drive;
• Goal-oriented and ambitious, with capacity and drive to reach and exceed quotas.

• A fast-paced, high-performing team.
• Multicultural environment with over 50 different nationalities
• Competitive Tax-free Salary
• Comprehensive Health Insurance
• Annual Air Ticket Allowance
• Employee discounts at multiple vendors across the emirates
• Rewards & Recognitions
• Learning & Development

Bayut & dubizzle is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Management of sales activities within UAE for Modern Trade. This includes direct supervision of Area Development Managers & Area Development Supervisors, achievement of sales targets, management of customers within the area assigned, development of business, management of territory and category profitability.

• Achieve Monthly sales & yearly targets as per AOP
• Quarterly business reviews with key assigned customers
• Track and manage spending per customer
• Complete ownership of the Business Development Agreements (BDA’s); negotiation to implementation.
• Strategic inputs for Brand wise / Category wise / Outlet wise target plan.
• Responsible for team performance and developing own team.
• Present periodic business reviews by analyzing sales data, and performance against annual plans.
• Responsible for updating TMI contract module & TDA process on time for all contractual customers.
• Timely EPOS analysis and action plan
• Direct and daily supervision of the team activities
• Align with various category stakeholder on initiatives and achievements
• Maintain and improve share of shelf by improving distribution coverage as stipulated in the annual objectives
• Relationship Management – Internal and External
• Conduct regular market visits and route rides with the team
• Develop strategies and objectives for the assigned territory for the Annual Operating Plan.
• Conduct weekly review meetings with the team to work over agendas and actionable plans
• Report and monitor competition activities
• Proactively Planning all the Promotions for better execution
• Planning and Forecast for IFFCO brand by SKU wise
• Product Execution, Product Listing & Availability
• Tracking GRV's within stipulated budget spend & Using trade budget effectively.
• Ensure all rental displays are followed and adhered by the customers and merchandisers.
• Ensure store level merchandising as per the planogram defined by category.
• Ensuring replenishment of products and FIFO management in a timely manner.
• Responsible for the collection of receivables from the market and ensure smooth sales transactions
• To ensure reduction in damages / expiries and sales returns from the market within the set targets.

• Value & Volume Target
• Achievement of expiries/damages/market returns within set targets
• NPD listing
• Territory Growth
• Weighted and numeric distribution
• Product availability and visibility
• TMI management

Overall 5 to 7 years’ experience in similar role in the UAE, management experience
Minimum of 5 years’ experience in FMCG, preferably dealing with food products sales

Must have a Bachelor degree in business or management related field.
MBA degree in business or management related field is desirable

Customer Centricity

Communicating effectively

Ownership & Result Orientation

Self and Team Management

Planning & Decision Making

Customer Management

Business Acumen – Financial and Commercial

Consumer Analysis & Insights / Marketing Research

Job Summary:

We are seeking a highly motivated and results-oriented Key Account Manager to cultivate and expand relationships with our most valuable clients. This role requires a strategic mindset, strong relationship-building skills, and a deep understanding of customer needs.

Account Management – eCommerce & Cross-Border:

• Develop and implement strategic account plans tailored to eCommerce clients, including SMEs and global platforms.
• Build and maintain strong relationships with key decision-makers at client organizations, especially those involved in digital commerce and cross-border fulfillment.
• Identify and pursue growth opportunities in cross-border eCommerce, optimizing routes, services, and product offerings.
• Enhance client onboarding and operational processes for seamless integration with our fulfillment, air/ocean, and last-mile delivery capabilities.
• Ensure customer satisfaction and loyalty by aligning internal capabilities with client requirements in fast-paced eCommerce markets.
• Roles could also extend ecommerce and also include managing SaaS customers and projects on wider initiatives

Revenue Generation:

• Achieve and exceed revenue and margin targets across eCommerce accounts and strategic B2C/B2B2C segments.
• Drive solution sales for international parcel delivery, express freight, cross-dock, returns management, and hybrid delivery models.
• Collaborate with product, pricing, and solutions teams to tailor service bundles for cross-border and domestic eCommerce.

Customer Relationship Management:

• Understand digital commerce trends and work closely with clients to address logistics pain points.
• Co-develop process improvements that enhance visibility, delivery speed, and cost-efficiency across the supply chain.
• Maintain high service levels, proactively resolve issues, and act as a trusted logistics advisor.

Sales Forecasting & Pipeline:

• Maintain detailed forecasts and pipeline management with a focus on the eCommerce vertical.
• Analyze sales data and campaign effectiveness to identify opportunities for upselling or improved service adoption.

Stakeholder Management:

• Collaborate with internal operations, customs, IT, and last-mile partners to ensure seamless service execution.
• Represent the company at industry events and eCommerce-focused trade shows or webinars.

• Bachelor’s degree in business, logistics, marketing, or a related field.
• 5+ years of experience in key account management or logistics sales, ideally in the eCommerce or cross-border shipping space.
• Deep understanding of eCommerce fulfillment processes, platforms (e.g., marketplaces, D2C), and digital integrations.
• Proven track record of driving revenue and client success through consultative selling and process innovation.
• Strong communication and project management skills.

Technical:

• Familiarity with digital shipping solutions, eCommerce platforms (e.g., Shopify, Magento), and last-mile technology.
• Proficiency in CRM systems and data-driven sales methodologies.
• Strong analytical skills and the ability to translate logistics data into actionable insights.

Behavioral:

• Teamwork and Collaboration
• Quality and Results focused
• Learning Agility
• Business Acumen
• Strategic Thinking
• Digital Savvy
• Negotiation and influence
• Emotional Intelligence
• Decision Making