33 Sales Cloud Consultant jobs in the United Arab Emirates

Are you ready to take your SAP CRM skills to the next level Were looking for a talented SAP CRM Consultant with a passion for the Utilities sector (ISU). If youre excited about optimizing customer relationships integrating cuttingedge SAP technologies and driving innovation this role is for you

Where youll focus your expertise:

• You will design and configure SAP CRM 7.0 for key modules like Interaction Center Contract Management and Billing within the Utilities sector.
• You will ensure seamless integration between SAP CRM and SAP ISU optimizing processes such as meter reading invoicing and contract accounts.
• You will enhance the customer experience by implementing the Interaction Center (IC) and Customer Service modules to efficiently manage inquiries service orders and case management.
• You will collaborate closely with business teams to optimize CRM processes particularly in Billing and Contract Management to drive efficiency.
• You will customize BSP WebUI BAdIs Action Profiles and Partner Determination to develop tailored highimpact solutions.
• You will provide postgolive support resolving issues quickly and ensuring smooth CRM Middleware and BDoc operations.
• You will create userfriendly training materials and lead sessions to ensure endusers can easily master SAP CRM functionalities.

Qualifications :

• You have a Bachelors or Masters degree in Computer Science Information Technology Business or a related field.
• You bring over 5 years of experience in SAP CRM with at least 3 years focused on SAP CRM for Utilities (ISU).
• You have worked with SAP CRM Service Interaction Center (IC) Contract Management and Case Management and know how to apply these tools to deliver impactful solutions.
• You have a strong understanding of SAP ISU processes such as billing contract accounting (FICA) and meter management.
• You have integrated SAP ISU with SAP S/4HANA and thirdparty applications ensuring smooth system functionality.
• Youre comfortable working with ABAP BOL/GENIL WebUI BSP and Middleware for CRMISU data exchange.
• You have got handson experience with BDocs IDOCs RFCs and Web Services.
• If youve worked with SAP Fiori SAP BTP or cloudbased CRM solutions thats a bonus and will definitely set you apart

Remote Work :

No

Employment Type :

Fulltime

BlackStone eIT is at the forefront of providing innovative CRM solutions tailored to enhance client relationships and drive business success. We are currently seeking a dedicated CRM Functional Consultant to join our dynamic team. As a CRM Functional Consultant, you will leverage your expertise in customer relationship management to provide solutions that align with our clients' business needs and improve their overall CRM performance.

Responsibilities

• Work closely with clients to understand their CRM requirements and business objectives
• Conduct assessments of existing CRM processes and identify areas for improvement
• Design and configure CRM solutions to support sales, marketing, and customer service functions
• Facilitate workshops and training sessions to educate clients on effective CRM practices and tool usage
• Develop functional specifications and collaborate with technical teams to ensure alignment with client requirements
• Drive user acceptance testing and gather feedback to refine CRM implementations

• Provide ongoing support and troubleshooting for clients post-implementation

• In-depth knowledge and experience in cloud based CRM solutions like, Microsoft Dynamics 365 or Salesforce.

• Understanding of higher education processes and persona journeys in a Higher Education Academic Institution.
• Understanding of sales, marketing, and customer service processes to optimize CRM workflows and support business objectives.
• Experience managing CRM implementations, upgrades, and integrations, familiar with Agile/Scrum methodologies.
• Understanding of UI/UX principles, with knowledge of HTML, CSS, JavaScript to enhance CRM usability.
• Ability to configure and customize CRM systems, including workflows, automation rules, dashboards, reports, and user roles/permissions.
• Proficient in SQL, Oracle, SQL Server and writing complex queries for data extraction, analysis, and integrity.
• Experience integrating CRM with Student Information System like Banner, Oracle Fusion ERP, marketing automation, customer service, and third-party systems using APIs, Webhooks, REST and middleware (like Microsoft Azure API Management , MuleSoft, Dell Boomi etc.).
• Proficiency in Apex, JavaScript, C#, Python, X+, and CRM-specific coding for customization, automation, and reporting.
• Expertise in data migration, cleansing, mapping, and ensuring accuracy across systems.
• Strong skills to diagnose and resolve performance, integration, and data issues.
• Knowledge of data security, role-based access control, and regulations (TDRA, GDPR, CCPA, HIPAA etc.).
• Cloud & SaaS Technologies: Familiarity with Azure, AWS, Oracle, Google Cloud, and management of cloud-based CRM platforms.
• User Support & Training: Ability to provide training, documentation, and ongoing support for CRM users.
• Experience with CRM analytics, reporting tools (Power BI, Tableau etc.) to deliver actionable insights.
• Ability to manage CRM updates and new feature rollouts, ensuring minimal business disruption.
• Strong collaboration, communication, adaptability, and stakeholder management skills.
• Should have Project Management Experience

Requirements

• Bachelor's degree in Business Administration, Information Technology, or a related field
• Minimum of 6 years of experience in a CRM functional consulting role
• Strong knowledge of CRM systems (e.g., Salesforce, Microsoft Dynamics CRM) and best practices
• Experience with designing and configuring CRM modules related to sales, marketing, and customer service
• Excellent analytical skills and the ability to translate business requirements into functional specifications
• Outstanding communication and interpersonal skills for effective stakeholder engagement
• Proven ability to manage multiple projects and clients simultaneously
• CRM certifications (e.g., Salesforce Certified Administrator, Microsoft Certified: Dynamics 365 Fundamentals) are a plus
• Experience in Agile project methodologies is desirable

Benefits

• Paid Time Off
• Training & Development
• Performance Bonus

Job Description

What you'll be doing:

In this role you'll be part of the business applications team, a small global team consisting of product owners, functional and technical consultants and data engineers with a hands-on attitude. Working with stakeholders throughout the company, we are responsible for the implementation, on-going development and maintenance of our internal application landscape of which Dynamics is the core. Over the next 1-2 years we will be implementing a number of additional modules or related applications, such as Business Central, Marketing, Project Operations and Customer Service, in which you could play a key role.

• Lead the customization and configuration of Dynamics 365 entities, forms, and views.
• Develop advanced canvas apps, model-driven apps, and portal apps using Power Apps.
• Design and implement complex automated workflows using Power Automate.
• Provide extensive knowledge and experience with Dynamics 365 modules, ensuring optimal implementation and utilization of CRM , Sales, and Business Central. functionalities.
• Conduct in-depth business analysis, gather complex requirements, and translate them into comprehensive technical specifications.
• Design and implement end-to-end solutions based on client needs, adhering to best practices in solution architecture.
• Effectively communicate with stakeholders, translating technical concepts into understandable terms for non-technical stakeholders and vice versa.
• Collaborate with cross-functional teams and provide leadership within a team environment.
• Manage and navigate relationships with key stakeholders, providing strategic guidance based on technical and functional expertise.
• Will be a plus but not necessary: Utilize expertise in (one or more): JavaScript, C# and .NET development for customizing or adding to standard functionality through plug-ins or custom workflow activities, along with advanced skills in JavaScript and TypeScript for form- and event handling.

Qualifications

What you'll bring:

• Proven experience as a Dynamics 365 / Power Platform functional or technical consultancy, with a good mix of senior-level responsibilities like solution architecture and design and more practical implementation and configuration efforts.
• Extensive knowledge and experience with implementation, configuration and maintenance Dynamics 365 modules, including CRM , Sales, and Business Central.
• Strong technical skills in Dynamics 365 customization and configuration via standard features (workflows / cloud flows etc.), Power Apps development, Power Automate, optionally some experience in writing JavaScript formhandlers is a bonus.
• Excellent business analysis and solution design skills.
• Effective communication and stakeholder management skills.
• Relevant certifications in Dynamics 365.

Location:
Dubai, UAE

Employment Type:
Full-time

Availability:
Immediate joiners preferred

About the Role:

We are seeking a highly skilled Microsoft Dynamics 365 CRM Consultant to join our dynamic team in Dubai. We have a specialized real estate solution built on Microsoft Dynamics 365 CRM that requires ongoing optimization and enhancement.

The ideal candidate will focus on
system optimization, enhancement, and support
to maximize our platform's potential and integrate additional functionalities. Experience with Dynamics 365 real estate solutions, property management applications, or similar specialized CRM implementations will be highly advantageous.

Key Responsibilities

Technical Consultant Duties:

• Design, configure, and customize Microsoft Dynamics 365 CRM solutions
• Develop custom workflows, business rules, security roles, and comprehensive security models
• Configure field-level security, access permissions, and user privilege management
• Implement data migration strategies and system integrations
• Troubleshoot technical issues and optimize system performance
• Create technical documentation and solution architecture diagrams

Functional Consultant Responsibilities:

• Sales & CRM:
  Configure opportunity management, pipeline tracking, and sales process automation
• Marketing:
  Set up campaign management, lead generation, and customer segmentation
• Operations:
  Implement workflow optimization and business process management
• Partner Management:
  Configure partner relationships and channel management processes
• Portal Management:
  Configure and maintain Customer Portal and Broker Portal functionality
• Conduct requirement gathering and gap analysis sessions
• Lead user training and provide ongoing system support

Real Estate CRM Specialization & Solution Enhancement:

• Specialized Real Estate Solution Experience: Experience with Dynamics 365 real estate implementations preferred
• Optimize system configurations for Sales, Marketing, and Operations
• Work with AI-driven insights and automation within existing framework
• Maintain and improve property sales workflows and customer management processes
• Experience with specialized industry solutions and complex business logic implementation
• Support existing modules: Property Sales Management, Customer Portal, and Broker Portal
• Configure and enhance portal functionality for customers and brokers
• Manage partner relationships and channel management processes

Required Technical Skills:

• Microsoft Dynamics 365 F&O Integration:
  Experience with data synchronization, dual-write scenarios, and cross-application workflows
• Power Platform Expertise:
  Power Apps: Canvas and model-driven app development
• Power Automate: Complex workflow automation and approval processes
• Power Platform administration and governance
• Database Management:
  SQL Server, data modeling, and performance optimization
• API Integration:
  REST/SOAP web services, Azure Service Bus, and third-party integrations

Required Certifications

Essential (At least ONE of the following):

• Microsoft Certified: Dynamics 365 Sales Functional Consultant (MB-210)
• Microsoft Certified: Power Platform Functional Consultant (PL-200)
• Microsoft Certified: Dynamics 365 Customer Engagement Core (MB Legacy but valuable

Highly Preferred:

• Multiple certifications from the essential list above
• Microsoft Certified: Power Platform Developer (PL-400)
• Microsoft Certified: Azure Fundamentals (AZ-900)
• Experience with specialized Dynamics 365 industry solutions

Experience Requirements

• 5+ years of hands-on Microsoft Dynamics 365 CRM implementation experience
• Experience with specialized Dynamics 365 real estate solutions or similar industry-specific CRM implementations preferred
• 3+ years of Real Estate industry CRM experience
• 2+ years of Microsoft Dynamics 365 F&O integration projects
• System support and maintenance experience essential
• Experience with enhancement projects and solution optimization
• Track record of working with specialized industry solutions and complex business processes
• Portal development and configuration experience (Customer and Partner Portals) preferred

Preferred Additional Skills

• Power BI:
  Dashboard creation, data visualization, and embedded analytics
• Portal Development:
  Power Apps portals, customer self-service, and broker interfaces
• Mobile Development:
  Power Apps mobile optimization and responsive design
• Web Development:
  Portal customization, JavaScript, HTML/CSS for CRM enhancements
• Azure Services:
  Logic Apps, Azure Functions, and cloud integration patterns
• DevOps:
  ALM processes, solution deployment, and environment management

Qualifications

• Bachelor's degree in Computer Science, Information Systems, or related field
• Excellent English communication skills
• Strong analytical and problem-solving abilities
• Ability to work independently and manage multiple projects

Immediate Availability Preferred

We are looking for candidates who can join immediately or within 30 days. Please mention your notice period in your application.

Arthur Lawrence is urgently looking for an SAP CRM Technical Consultant for a client in Dubai, UAE. Kindly review the job requirements below. Your immediate application will enable us to place you successfully.

• 6+ years of experience as an SAP CRM Technical Consultant
• Skilled in SAP CRM WEB UI Developments, RICEF objects, UI Objects, and SAP BSP (Business Server Pages)
• In-depth knowledge of AET & KUT
• Prior experience in implementing solutions in S/4HANA, including custom reports, forms, and workflow enhancements
• Experience with ABAP on HANA, CRM Frameworks, ABAP Objects, OData, and SAP FIORI/UI5 applications

• Bachelor's degree in Engineering or Science

Arthur Lawrence is a management and technology consulting firm providing enterprise-wide business transformation and business applications implementation services. Our in-depth technical knowledge and broad experience of working with world-class companies enable organizations to leverage our capabilities in developing winning strategies and cost-effective solutions.

• Winner of Entrepreneur 360 Award (2019)
• IAOP Award; Ranked in the top 100 internationally
• Arthur Lawrence ranked within the Inc 5000 twice in 2016 and 2017 as one of the fastest-growing companies in America
• Named one of the top ten fastest-growing businesses in Houston in 2016
• Ranked 25th in the HBJ's Fast 100 Private Companies Award in 2017

We rely on the seven core values that we believe enable us to deliver quality for our consultants and clients: Education, Integrity, Value Creation, Collaboration, Best Client, Best People, and Stewardship.

Through strict adherence to these core values, we have achieved success beyond all documented forecasts and expectations.

How much experience do you have in SAP CRM Technical?

Arthur Lawrence is urgently looking for an SAP CRM Technical Consultant for a client in Dubai, UAE. Kindly review the job requirements below. Your immediate application will enable us to place you successfully.

• 6+ years of experience as an SAP CRM Technical Consultant
• Skilled in SAP CRM WEB UI Developments, RICEF objects, UI Objects, and SAP BSP (Business Server Pages)
• In-depth knowledge of AET & KUT
• Prior experience in implementing solutions in S/4HANA, including custom reports, forms, and workflow enhancements
• Experience with ABAP on HANA, CRM Frameworks, ABAP Objects, OData, and SAP FIORI/UI5 applications

• Bachelor's degree in Engineering or Science

Arthur Lawrence is a management and technology consulting firm providing enterprise-wide business transformation and business applications implementation services. Our in-depth technical knowledge and broad experience of working with world-class companies enable organizations to leverage our capabilities in developing winning strategies and cost-effective solutions.

• Winner of Entrepreneur 360 Award (2019)
• IAOP Award; Ranked in the top 100 internationally
• Arthur Lawrence ranked within the Inc 5000 twice in 2016 and 2017 as one of the fastest-growing companies in America
• Named one of the top ten fastest-growing businesses in Houston in 2016
• Ranked 25th in the HBJ's Fast 100 Private Companies Award in 2017

We rely on the seven core values that we believe enable us to deliver quality for our consultants and clients: Education, Integrity, Value Creation, Collaboration, Best Client, Best People, and Stewardship.

Through strict adherence to these core values, we have achieved success beyond all documented forecasts and expectations.

How much experience do you have in SAP CRM Technical?

We are seeking a highly skilled Cloud Engineer to join our team. This individual will be responsible for designing, building and maintaining solutions that will be deployed on public and private clouds.

The ideal candidate will have experience with Linux (Debian or Ubuntu preferred), Kubernetes, Python and machine-oriented open source applications.

This position requires strong analytical and problem-solving skills, as well as excellent communication and collaboration skills. The ability to travel twice a year for company events is also required.

• Design, build and maintain cloud-based solutions
• Develop and implement automated testing and deployment processes
• Collaborate with cross-functional teams to identify and prioritize project requirements

• Bachelor's degree in Computer Science or related field
• Minimum 3 years of experience in cloud engineering
• Proficiency in Python, Kubernetes and Linux
• Excellent communication and collaboration skills

• Competitive salary and benefits package
• Ongoing training and development opportunities
• Collaborative and dynamic work environment

We are seeking a skilled software engineer to contribute to the development of a cloud-native monitoring stack. The stack is opinionated, resilient, scalable, and provides deep insights out of the box. A polished user experience ensures seamless operations for end-users and administrators alike.

This role offers an exciting opportunity for a software engineer passionate about open source software, Linux, Kubernetes, and Observability. You will work with a talented team at a pioneering tech firm committed to fostering a workplace free from discrimination and celebrating diversity.

• Collaborate proactively with a globally distributed team.
• Write, test, and document high-quality code to create new features.
• Debug issues and interact with a vibrant community.
• Review code produced by other engineers.
• Represent the company at conferences.

To be successful in this role, you will need:

• Passion for technology and working with brilliant people.
• Strong soft skills, including being passionate, enterprising, thoughtful, and self-motivated.
• A Bachelor's or equivalent degree in Computer Science, STEM, or similar field.
• Proficiency in Python programming language, preferably with a track record in open source.
• Working knowledge of Go.
• Interest and experience in two or more of the following: Ubuntu Linux, container images, Debian packaging, snap, distributed systems.

As a member of our team, you can expect:

• A dynamic and supportive work environment.
• Opportunities for career growth and professional development.
• Competitive compensation and benefits package.

This role offers the opportunity to work on various projects, leveraging your skills in cloud computing, containerization, and DevOps.

You will collaborate globally with a team that values innovation, collaboration, and continuous learning.

The ideal candidate will have strong experience with Golang, Python, and Kubernetes, as well as a solid understanding of cloud computing and containerization.

• Key Responsibilities:
• Design, develop, and deploy scalable and secure software systems
• Collaborate with cross-functional teams to identify and prioritize project requirements
• Participate in code reviews, ensuring high-quality code and best practices

We offer a dynamic and supportive work environment with opportunities for growth and professional development.

The ideal candidate should possess:

• Hands-on experience with Golang, Python, and Kubernetes
• Strong understanding of cloud computing and containerization
• Excellent communication and teamwork skills

Join us if you are passionate about technology, innovation, and collaboration.