31 Sales Enablement jobs in the United Arab Emirates

Sales Enablement & Retention Assistant

Dubai, Dubai The Cigna Group

Posted 8 days ago

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Job Description

**OVERVIEW**
The Sales Enablement & Retention Assistant role is a critical part of the sales operations team, providing essential administrative and customer engagement support to drive retention and conversion. This role ensures the smooth handling of documentation, lead follow-ups, and CRM updates, enabling the sales team to focus on high-value activities and customer interactions.
**YOUR ROLE**
This position is responsible for supporting the sales and retention functions through proactive outreach, document collection, CRM management, and administrative coordination. The ideal candidate will be detail-oriented, organized, and comfortable communicating with customers and internal stakeholders. They will play a key role in maintaining data accuracy, improving lead conversion, and supporting the overall efficiency of the sales process.
**Key accountabilities:**
POA/KYC Collection
+ Proactively call and email assigned KYC and POA cases to obtain up-to-date documentation within specified timeframes.
+ Validate and assess the acceptability of submitted documents.
+ Identify potential cancellation risks and escalate to the appropriate Account Manager.
+ Accurately update customer and document information in the CRM system.
Contacting Old Opportunities
+ Reconnect with previous leads via email or call to assess renewed interest.
+ Update lead status and details in the CRM system.
+ Flag re-engaged leads for follow-up by the sales team.
Administrative Responsibilities
+ Maintain accurate records of all lead interactions and updates.
+ Schedule and coordinate call-backs and appointments for TMRs & account managers
+ Support general administrative tasks including data entry, filing, and internal communications.
Additional Duties
+ Generate and distribute regular reports on lead qualification activities, POA/KYC collection and outcomes.
+ Collaborate with sales team members to improve processes
+ Participate in training and development sessions to stay current with best practices and tools.
+ Communicate regularly with sales and retention teams to ensure alignment and support.
**Skills & Qualifications**
+ Proven experience in an administrative or sales support role.
+ Strong communication skills, both written and verbal
+ Proven experience in outbound calling
+ Proficiency in CRM systems (e.g., Salesforce) and Microsoft Office Suite.
+ Excellent attention to detail and organizational skills.
+ Ability to manage multiple tasks and meet deadlines.
+ Customer-focused mindset with a proactive approach to problem-solving.
**Desirable Attributes**
+ Experience in a sales or customer retention environment.
+ Familiarity with KYC/POA processes and compliance requirements.
+ Ability to work independently and as part of a team.
+ Comfortable handling sensitive customer information with discretion.
**About Cigna Healthcare**
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.
_Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._
_If_ _you require reasonable accommodation in completing the online application process, please email:_ _for support. Do not email_ _for an update on your application or to provide your resume as you will not receive a response._
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Sales Enablement & Retention Assistant

Dubai, Dubai Cigna Health and Life Insurance Company

Posted today

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Job Description

Sales Enablement & Retention Assistant page is loaded# Sales Enablement & Retention Assistantremote type: On-sitelocations: Dubai, United Arab Emiratestime type: Full timeposted on: Posted Todayjob requisition id: **OVERVIEW**The Sales Enablement & Retention Assistant role is a critical part of the sales operations team, providing essential administrative and customer engagement support to drive retention and conversion. This role ensures the smooth handling of documentation, lead follow-ups, and CRM updates, enabling the sales team to focus on high-value activities and customer interactions.**YOUR ROLE**This position is responsible for supporting the sales and retention functions through proactive outreach, document collection, CRM management, and administrative coordination. The ideal candidate will be detail-oriented, organized, and comfortable communicating with customers and internal stakeholders. They will play a key role in maintaining data accuracy, improving lead conversion, and supporting the overall efficiency of the sales process.**Key accountabilities:**POA/KYC Collection* Proactively call and email assigned KYC and POA cases to obtain up-to-date documentation within specified timeframes.* Validate and assess the acceptability of submitted documents.* Identify potential cancellation risks and escalate to the appropriate Account Manager.* Accurately update customer and document information in the CRM system.Contacting Old Opportunities* Reconnect with previous leads via email or call to assess renewed interest.* Update lead status and details in the CRM system.* Flag re-engaged leads for follow-up by the sales team.Administrative Responsibilities* Maintain accurate records of all lead interactions and updates.* Schedule and coordinate call-backs and appointments for TMRs & account managers* Support general administrative tasks including data entry, filing, and internal communications.Additional Duties* Generate and distribute regular reports on lead qualification activities, POA/KYC collection and outcomes.* Collaborate with sales team members to improve processes* Participate in training and development sessions to stay current with best practices and tools.* Communicate regularly with sales and retention teams to ensure alignment and support.**Skills & Qualifications*** Proven experience in an administrative or sales support role.* Strong communication skills, both written and verbal* Proven experience in outbound calling* Proficiency in CRM systems (e.g., Salesforce) and Microsoft Office Suite.* Excellent attention to detail and organizational skills.* Ability to manage multiple tasks and meet deadlines.* Customer-focused mindset with a proactive approach to problem-solving.**Desirable Attributes*** Experience in a sales or customer retention environment.* Familiarity with KYC/POA processes and compliance requirements.* Ability to work independently and as part of a team.* Comfortable handling sensitive customer information with discretion.**About Cigna Healthcare**Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.*Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.**If* *you require reasonable accommodation in completing the online application process, please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response.* #J-18808-Ljbffr
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Sales Support

Dubai, Dubai International Flavors & Fragrances Inc.

Posted today

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Job Description

This IFF Career Site uses Google Analytics, as described in our Privacy Statement, for purposes that may include site operation, analytics, and enhanced user experience. You may choose to consent or decline our use of Google Analytics below.

Job Requisition ID: R7185

Povzetek delovnega mesta

The Sales Support role is integral to maintaining smooth operations and ensuring client satisfaction within the sales team. This position involves providing exceptional support to clients and Account Managers, managing projects efficiently, and overseeing order management processes. The ideal candidate will possess strong communication and organizational skills, attention to detail, and the ability to work collaboratively across various internal divisions.

Job Requirements
  • Education: University degree.
  • Experience: Minimum of 5+ years in a sales support or customer service role, preferably within the fragrance or cosmetics industry.
  • Technical Skills: Proficiency in Microsoft Office Suite and other relevant software. Familiarity with SAP.
  • Language Skills: Excellent verbal and written communication skills in English; additional languages are a plus.
  • Financial Skills: Quotes, pricing, budgeting, and forecasting processes.
Skills

Communication

  • Client and Account Manager Support: Provide exceptional support to clients and Account Managers, maintaining harmonious working relationships.
  • Email Management: Respond to internal and external emails promptly, forwarding them to Account Managers as needed.
  • Internal Liaison: Collaborate with various internal divisions and utilize different systems to complete daily tasks.
  • Work Tracking: Maintain well-organized work tracking files.
  • Complaint Handling: Handle and escalate customer complaints to the respective division with a clear and accurate overview.
  • Reporting: Provide precise reports to Account Managers when needed, such as order status, projects, sampling, etc.

Project Management

  • Project Loading: Load projects into company software based on Account Manager briefs. Tasks include purchasing project-related benchmarks, supporting evaluators on shipping samples to other Creative Centers, updating projects as per Account Manager instructions, requesting bases for line extensions, registering commercial wins, and adding team members.
  • Sample Requests: Load sample requests through SAP following evaluator submissions.
  • Price Letters: Create price letters.
  • Sample Shipments: Book sample shipments through FedEx (local) and DHL (international), tracking them until successful delivery to the client. Escalate issues with Account Managers and courier providers if necessary.
  • Product Codes: Request internal product codes for approved fragrances.

Order Management

  • Technical Documents: Request technical documents following client requests.
  • SAP Usage: Use SAP for fragrance and price registration.
  • Specs Loading: Load specs on new fragrances for QC checks.
  • Coordination: Coordinate with Customer Service in the manufacturing plant to ensure all necessary steps are completed on time to release orders at the earliest.
  • Order Tracking: Keep track of order status throughout the entire process, escalating issues with Account Managers if there are delays.
  • Customer Master Data: Communicate with CMD to load/update accounts.

We are a world leader in taste, scent, and nutrition, offering our clients a broad range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unlocks our potential. We value a diverse mosaic of ethnic backgrounds, national origins, races, ages, genders, and veteran statuses. We strive for an inclusive work environment that allows each of our colleagues to bring their authentic selves to work, regardless of faith, gender identity, expression, sexual orientation, or disability.

Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more.

#J-18808-Ljbffr
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Sales Support - VAS

Dubai, Dubai Bayut | dubizzle

Posted today

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Job Description

Bayut & dubizzle have the unique distinction of being iconic, homegrown brands with a strong presence across the seven emirates in the UAE. Connecting millions of users across the country, we are committed to delivering the best online search experience.

As part of Dubizzle Group, we are alongside some of the strongest classified brands in the market. With a collective strength of 5 brands, we have more than 123 million monthly users that trust in our dedication to providing them with the best platform for their needs.

Overview

As a Sales Support - VAS, you will be responsible for handling the VAS KPI reports and monitoring them on a daily basis. You will coordinate invoices with b2b vendors and handle telesales for our multi-products and services.

Responsibilities
  • Monitor SOP and TAT for Finance and Insurance leads;
  • Follow up and track our payments from our partner banks;
  • Listen to customers’ questions and concerns and provide accurate answers/responses;
  • Record details of Non-Dubizzle customer contacts and actions taken;
  • Handle telesales for our VAS products & services.
Qualifications
  • A minimum of secondary education
  • Automotive / banking /sales support experience in the UAE
  • Familiarity with the automotive industry
  • Past experience using CRM software
  • Detail oriented
  • Strong Automotive market knowledge
  • Strong customer service attitude, work ethic, and a drive for success
  • Excellent verbal communication skills in English and Arabic
  • Must possess excellent data entry skills
  • Maintain a positive work atmosphere with a culture of respect for others
  • Self-discipline
  • Professional demeanour and telephone etiquette
  • Ability to multitask, prioritise, and manage time effectively
  • Ambitious, positive and committed attitude
Benefits
  • A fast paced, high performing team.
  • Multicultural environment with over 60 different nationalities
  • Competitive Tax-free Salary
  • Comprehensive Health Insurance
  • Annual Air Ticket Allowance
  • Employee discounts at multiple vendors across the emirates
  • Rewards & Recognitions
  • Learning & Development opportunities

Bayut & dubizzle is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

#UAEdubizzle

#J-18808-Ljbffr

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Sales & Support Engineer

Dubai, Dubai Experthubrobotics

Posted today

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Job Description

Dubai, United Arab Emirates | Posted on 10/08/2025

  • Job Opening Status In-progress
  • Job Opening ID ZR_740_JOB
  • Job Type Full time
  • Work Days 6 Days
  • Salary As per Job Benefits Sections
  • Nationality No Preference
  • Age Group 18 To 25; 25 To 35
  • Job Role Type INFORMATION TECHNOLOGY
  • Date Opened 10/08/2025
  • Country United Arab Emirates
  • City Dubai
  • Job Location - City Dubai
Job Description

1.1. Customer Interaction:

  • Attend to customers by helping them select products and conducting demos.
  • Ask the right questions to understand customer requirements and direct them to the appropriate products.
  • Provide outstanding customer service by greeting customers in a welcoming manner and offering personalized recommendations.
  • Drive sales through customer engagement, suggestive selling, and sharing product knowledge.

1.2. Customer Support:

  • Respond to customer queries through call, chat, email, and walk‑ins in a timely and accurate manner by either answering their questions or passing them to the appropriate support staff.
  • Ensure customer support for new purchases or maintenance requirements.
  • Manage customer inquiries and technical tickets, allocate tickets to the respective teams, and provide after‑sales support.

1.3. Technical Demo Assistance:

  • Greet customers and offer guided tours to showcase robot features and capabilities.
  • Assist customers in hands‑on interaction with the robots, providing real‑time demonstrations.
  • Gather customer feedback during showroom visits and relay insights to the sales and development teams.
  • Support the setup of interactive displays, ensuring all robots are functional and optimized for demonstration purposes.
  • Stay updated with advancements in robotics and relevant engineering fields.
  • Participate actively in company‑organized robotic events like Robo CAMP, Robotics Championships, internships, exhibitions, and expos.
  • Work flexible hours and at various locations based on event requirements.
  • Coordinate and assist the sales team by filing important details of requirement and communicating relevant information.
  • Help create proposals, send them to clients, follow up on client responses, and schedule further meetings.
  • Support sales through due diligence and provide other related assistance as needed.

1.6. Robot Setup and Maintenance:

  • Set up robots as per the project document directed by the CEO/Innovation Manager. This includes updating robots’ feed files, mapping, announcements, branding, and performance optimization, along with all necessary setup to deliver the robot.
  • Maintain and manage robots in good condition, addressing any required repairs and fixes either at client premises or in the robot lab.

1.7. Performance Testing and IT Monitoring:

  • Conduct integration tests, quality control, and submit reports while applying fixes.
  • Record test procedures and results, and install, program, or repair controllers and tools.
  • Monitor the performance of robots, ensuring they remain up‑to‑date and protected from manhandling, or damages for optimal productivity.
Requirements

2.1. Degree in Engineering, Mechatronics, or similar field, in Robotics, along with exposure towards Robotics projects is preferred, but not a must.

2.2. The ability to multitask, work in a fast‑paced environment, and meet deadlines.

2.3. Consistent, accurate, and thorough with an eye for details.

2.4. Excellent customer service, outstanding communication skills, written and verbal skills are a must.

2.5. Discipline to keep the deadline‑driven environment, provide timely reports, and feedback.

2.7. Must have resident visa, with emirates id, and NOC to work as intern.

Remuneration

3.1. 30 days of internship stipend is AED 75/- per day.

3.2. 31 to 60 days of internship stipend is AED 100/- per day.

3.3. 61 to 90 days of internship stipend is AED 125/- per day.

3.4. After 90 days of internship, the application will be reviewed for full‑time position with the company.

#J-18808-Ljbffr

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Sales Support Specialist

Dubai, Dubai C1 Water Industries LLC

Posted today

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Job Description

Sales Support Specialist Sales Support Specialist
  • Assist the sales head in managing and maintaining customer accounts.
  • Prepare and process sales orders, quotes, and invoices.
  • Coordinate with internal departments (e.g., Lab, logistics, finance, marketing) to ensure timely delivery of products and services.
  • Maintain and update CRM systems with accurate customer and sales data.
  • Handle customer inquiries, resolve issues, and provide after-sales support.
  • Generate reports on sales metrics and performance for management review.
  • Support the preparation of sales presentations, proposals, and contracts.
  • Track inventory levels and liaise with supply chain to manage product availability.
  • Schedule meetings, calls, and demos between clients and sales representatives.
#J-18808-Ljbffr
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Sales Support - VAS

Dubai, Dubai Dubizzle Group

Posted today

Job Viewed

Tap Again To Close

Job Description

Overview

Bayut & dubizzle have the unique distinction of being iconic, homegrown brands with a strong presence across the seven emirates in the UAE. Connecting millions of users across the country, we are committed to delivering the best online search experience.

As part of Dubizzle Group, we are alongside some of the strongest classified brands in the market. With a collective strength of 5 brands, we have more than 123 million monthly users that trust in our dedication to providing them with the best platform for their needs.

Responsibilities
  • Monitor SOP and TAT for Finance and Insurance leads;
  • Follow up and track our payments from our partner banks;
  • Listen to customers’ questions and concerns and provide accurate answers/responses;
  • Record details of Non-Dubizzle customer contacts and actions taken;
  • Handle telesales for our VAS products & services.
Qualifications
  • A minimum of secondary education
  • Automotive / banking /sales support experience in the UAE
  • Familiarity with the automotive industry
  • Past experience using CRM software
  • Detail oriented
  • Strong Automotive market knowledge
  • Strong customer service attitude, work ethic, and a drive for success
  • Excellent verbal communication skills in English and Arabic
  • Must possess excellent data entry skills
  • Maintain a positive work atmosphere with a culture of respect for others
  • Self-discipline
  • Professional demeanour and telephone etiquette
  • Ability to multitask, prioritise, and manage time effectively
  • Ambitious, positive and committed attitude
Benefits
  • A fast paced, high performing team.
  • Multicultural environment with over 60 different nationalities
  • Competitive Tax-free Salary
  • Comprehensive Health Insurance
  • Annual Air Ticket Allowance
  • Employee discounts at multiple vendors across the emirates
  • Rewards & Recognitions
  • Learning & Development opportunities

Bayut & dubizzle is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

#UAEdubizzle

#J-18808-Ljbffr

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Sales Support Engineer

Fine Foods & Pharmaceuticals N.T.M. S.p.A.

Posted today

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Job Description

Overview

The resource, reporting to the General Manager of the UAE branch, will be responsible for the following tasks:

Responsibilities
  • Sales & Marketing: Create techno-commercial quotes in CRM; regular follow up the leads/ quotes and update in CRM; handling TQ between client and tech support; generate regular business from existing accounts; track Sales KPIs: revenue, pipeline conversion, quotes.
  • Order Management: Create new order in Navision and CRM; Order acknowledgment to customer with delivery schedule; Coordinate with factory for ongoing orders; Follow up with customer for outstanding and update to finance & GM.
  • Sales analysis and reporting: Generate SOA and send the report to General Manager; CRM quotes update and prepare the project report; Projects & Opportunity reports update; Sales Analysis in CRM & Power BI; Support Sales team with insights for Strategy; Build Sales report & dashboards (Excel & Power BI) for Management.
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Sales Support Officer

Dubai, Dubai Thomas Foods International

Posted 8 days ago

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Job Description

The Role
Company Description Thomas Foods International (TFI), established in 1988, is one of Australia's largest family-owned food businesses. Led by Darren Thomas, TFI has teams in Australia, the US, China, Japan, Middle East, SEA and Europe. TFI supplies premium meat and seafood produce globally. Driven by strong values, TFI is committed to high-quality products, customer service, and responsible business practices encompassing safety, animal welfare, and sustainability. TFI's success lies in its innovation and adaptability to changing consumer demands. The Dubai office facilitates the sales into our key partners around the region, predominately highly perishable chilled beef and lamb into retail and high-end foodservice. Role Description This is a full-time, on-site role located in Dubai for a Sales Support Officer. The Sales Support Officer will be responsible for providing excellent customer service, supporting sales order entry, production planning with plant, Logistics, and maintaining communication between all departments and clients. Day-to-day tasks include handling, processing orders, managing communication between documentation and logistics, and production planning.

Requirements
• Parka Building & Construction Materials Trading Co Strong Customer Service and Communication skills • Excellent Analytical Skills • Experience in Microsoft Office, Advanced Excel Skillset a plus. • Ability to work independently and as part of a team. • Experience in the food industry is a plus • Bachelor's degree in business, Marketing, or related field At least 5 years' experience • Minimum bachelor's degree • Motivated and driven to find solutions • High proficiency in English

About the company
TFI is first and foremost a family business. Established in 1988 by Chris Thomas, TFI grew from small beginnings to become one of Australias largest family-owned food businesses, and is now led by his son, Darren Thomas. With teams in Australia, the US, China, Japan and Europe, the TFI brands and business partnerships grow, supply, and distribute premium meat and seafood all over the world. As a family business, were driven by our strong values. Our commitment to providing the best customer service is only matched by our commitment to consistently high quality products. With strict hygiene and handling standards and a fierce belief in doing things the right way, we dont compromise on quality. But were also aware of our responsibility to the animals, people and communities that we work with. Safety, animal welfare, and sustainability are all a part of the fabric of the business, and are integrated into everything we do. Part of the secret behind our success is that were constantly experimenting and branching out into new markets. We understand the changing demands, whims and tastes of consumers and create new products and new tastes to help our customers meet these expectations.
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Sales Support Representative, Pre-Sales

Dubai, Dubai Hexagon AB

Posted today

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Job Description

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Job Location (Short): Dubai, United Arab Emirates

Workplace Type: Hybrid

Business Unit: ALI

Responsibilities

Hexagon’s Asset Lifecycle Intelligence division (Hexagon) is seeking a Sales Support Representative to join our team in UAE.

Day to day responsibilities will include:

Document Control:


• Receive, register, and distribute incoming and outgoing documents in accordance with project procedures.
• Maintain up-to-date records of all documents and ensure proper documentation flow and retrieval.
• Implement and manage document control processes and systems.
• Organize and maintain paper and electronic filing systems
• Ensure that documentation is accurate, updated, and easily accessible to relevant stakeholders.
• Coordinate with internal departments to ensure timely submission of deliverables.
• Monitor document revisions and track version control.
• Ensure compliance with quality assurance and control standards.


Bid Portal Control:


• Register and manage company accounts on client bid/tender portals (e.g., Ariba, SAP, etc.).
• Monitor and track live tender opportunities and updates through portals.
• Upload and submit pre-qualification documents, proposals, and bids as per client requirements.
• Coordinate with the bid team to gather technical and commercial documents for submission.
• Track submission deadlines and ensure timely delivery of all documents.
• Maintain bid logs and records of submissions for audit and reference purposes.
• Communicate with clients or portal administrators to resolve technical issues or submission errors.


Support and Administration:


• Support the team in day-to-day administrative tasks (CRM updates, report generation, documentation)
• Communicate with customers on proposals, order and general follow ups when required by sales
• Coordinate meetings, events, and take meeting minutes when required
• Liaise between sales, marketing, finance and services teams
• Organize and prepare materials for sales and general meetings and presentations

#LI-AW1

About Hexagon

Hexagon is a global leader in digital reality solutions, combining sensor, software and autonomous technologies. We are putting data to work to boost efficiency, productivity, quality and safety across industrial, manufacturing, infrastructure, public sector, and mobility applications. Hexagon’s Asset Lifecycle Intelligence division helps clients design, construct, and operate more profitable, safe, and sustainable industrial facilities. We empower customers to unlock data, accelerate industrial project modernization and digital maturity, increase productivity, and move the sustainability needle. Our technologies help produce actionable insights that enable better decision-making and intelligence across the asset lifecycle of industrial projects, leading to improvements in safety, quality, efficiency, and productivity, which contribute to Economic and Environmental Sustainability. Hexagon (Nasdaq Stockholm: HEXA B) has approximately 25,000 employees in 50 countries and net sales of approximately 5.4bn EUR. Learn more at hexagon.com and follow us @HexagonAB. Why work for Hexagon?

At Hexagon, if you can see it, you can do it. Hexagon’s Asset Lifecyle Intelligence division puts their trust in you so that you can bring your ideas to life. We have emerged as one of the most engaged and enabled workplaces*. We are committed to creating an environment that is truly supportive by providing the resources you need to fully support your ambitions, no matter who you are or where you are in the world. * In the recently concluded workplace effectiveness survey by Korn Ferry, a global HR advisory firm, Hexagon, Asset Lifecycle Intelligence division has emerged as one of the most Engaged and Enabled workplaces, when compared to similar organizations that Korn Ferry partners with. Everyone is welcome

At Hexagon, we believe that diverse and inclusive teams are critical to the success of our people and our business. Everyone is welcome—as an inclusive workplace, we do not discriminate. In fact, we embrace differences and are fully committed to creating equal opportunities, an inclusive environment, and fairness for all. Respect is the cornerstone of how we operate, so speak up and be yourself. You are valued here. #J-18808-Ljbffr

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