19 Salesforce Certified Administrator jobs in the United Arab Emirates

Salesforce CRM Data Engineer (m/f/d) role at Halian | Managed Services, Recruitment Agency & Contract Staffing. We are seeking a skilled and detail-oriented Data Engineer to support a large-scale CRM migration project. The role involves designing migration strategy and executing processes to migrate customer, transactional, and engagement data from banking systems to the Salesforce CRM platform on cloud. The ideal candidate should have strong experience in data pipeline development, data quality management, and working closely with cross-functional teams, including CRM consultants, architects, and business stakeholders. A solid understanding of data governance, data quality, security best practices, and data privacy regulations is essential for this role.

Location: Abu Dhabi, United Arab Emirates. Employment type: Full-time. Seniority level: Mid-Senior level.

• Design and implement scalable data migration solutions across platforms.
• Collaborate with solution architects and business analysts to define data requirements and mapping logic.
• Analyze existing data models and create migration strategies, including data cleansing, transformation, deduplication, and enrichment.
• Develop scripts and tools for data extraction and loading using various relevant technologies.
• Conduct data quality assessments and implement validation and reconciliation checks to ensure migration accuracy and completeness.
• Support testing activities such as data validation, user acceptance testing, and post-migration audits.
• Maintain documentation of data flows, transformation logic, and data dictionaries.
• Work closely with CRM vendors, system integrators, and internal IT teams to resolve migration-related issues.
• Strong understanding of data governance, quality, and security best practices & knowledge of data privacy regulations.

• Proficiency in Data Extraction & Transformation: AWS Glue, Informatica Cloud or Talend; Apache NiFi or StreamSets.
• Experience in Data Loading Salesforce Data Loader, Bulk API.
• Experience with cloud infrastructure & storage: Amazon S3, Amazon RDS / Aurora, Amazon EC2 / Lambda.
• Knowledge of security & governance: AWS IAM, AWS KMS & Data Masking Tools e.g., SSIS, PySpark scripts.
• Proficiency in data Monitoring & Validation: CloudWatch, Salesforce Shield & Power BI / Tableau.

Halian Group: With over 28 years of experience, we have come to understand that innovation is the only way to provide agile, practical solutions that transform businesses and careers. Our resourcing and smart services help you to realize tomorrow's potential. We recognize that diversity, equity, and inclusion (DEI) are essential to building high-performing teams for our clients. We encourage applications from all qualified candidates, regardless of race, gender, disability, or any other characteristic that makes them unique.

By fostering diverse and inclusive workplaces, we help our clients drive innovation, enhance collaboration, and better reflect the communities they serve.

Abu Dhabi, United Arab Emirates
• Full-time

Note: Referrals increase your chances of interviewing at Halian | Managed Services, Recruitment Agency & Contract Staffing by 2x.

Overview

This organization is partnering with a leading retail organization based in the GCC, distinguished for its innovative approach and dedication to enhancing customer experiences through robust digital transformations. The organization is committed to fostering an inclusive culture and evolving its offerings to cater to the diverse preferences of its clientele across retail sectors including consumer electronics and apparel.

Salesforce CRM Business Analyst

• Drive the evaluation and enhancement of Salesforce CRM modules in alignment with the organization’s objectives.
• Work collaboratively with cross-functional teams to gather, document, and analyze business requirements.
• Conduct workshops to capture stakeholder feedback and better understand CRM needs.
• Create comprehensive functional specifications ensuring timely project delivery.
• Assist during the testing phases to confirm that enhancements meet established requirements.
• Remain abreast of the latest Salesforce capabilities to suggest potential improvements.

• Proven proficiency in Salesforce CRM functionalities.
• A minimum of 4 years of experience in a Business Analyst role.
• Experience in the retail sector is essential.
• Strong implementation experience with Salesforce is crucial for success in this role.
• Willingness to work on-site a minimum of 4 days each week.

• Attractive salary package.
• Opportunities for professional advancement and skill development.
• A diverse and inclusive working environment.
• Comprehensive health and wellness benefits.

We believe that strong client relationships and data-driven engagement are key to our success—and we're looking for a skilled CRM Administrator to help elevate our customer experience.

Role Overview

As our CRM Administrator, you will optimize and manage our customer relationship management system to ensure seamless tracking of client interactions, support for sales and marketing processes, and data-driven decision-making across the business

Key Responsibilities

• Administer, maintain, and configure the CRM system (e.g., Salesforce, HubSpot, Zoho, Odoo, etc.) tailored to real estate workflows
• Manage user accounts, permissions, and system access to ensure data privacy and security.
• Import, cleanse, and ensure integrity of client and lead data.
• Create, maintain, and update dashboards, reports, and analytics to monitor KPIs like lead pipeline, conversion rates, and engagement metrics
• Collaborate with sales, marketing, and operations teams to support lead management, automated processes, and workflow optimization.
• Train and support internal users on CRM best practices and features
• Assist with integration of CRM with other systems—e.g., ERP, marketing automation, or property management tools.

Qualifications

• Bachelor's degree in Business Administration, IT, Computer Science, or related field
• 2–3+ years of experience as a CRM Administrator or similar role. Real estate experience is a plus.
• Proficiency in one or more CRM platforms (e.g., Salesforce, HubSpot, Microsoft Dynamics, Zoho, Odoo).
• Strong data management skills—including imports, cleansing, and ensuring data integrity.
• Excellent analytical abilities and attention to detail.
• Strong communication skills—capable of training users and documenting processes.
• Ability to work independently and collaborate across departments.

Job Type: Full-time

Application Question(s):

• Have you worked with CRM software?
• How familiar are you with data imports, cleansing, and CRM reporting/dashboards? (Briefly describe)

Language:

• Arabic (Required)

We are looking for a detail-oriented and proactive
CRM Administrator
to join the team. The role is critical for maintaining accurate data, ensuring smooth sales operations, and supporting both management and agents with CRM-related tasks.

*Responsibilities: *

• Monitor and manage leads in the CRM system (assigning leads, tracking lead cycles).
• Ensure timely follow-ups with agents and efficient lead handling.
• Support agents with CRM-related queries.
• Generate and deliver lead performance and status reports for the CEO.
• Keep CRM data clean, updated, and accurately recorded.
• Manage and control documents within the CRM (upload, track, store securely).
• Coordinate with the AML team: collect and send deal-related documents, reply to AML queries.
• Ensure all AML documentation is properly organized and up to date in the CRM.
• Conduct quality control of calls and WhatsApp messages from brokers via the CRM

Requirements

• Previous experience as a CRM administrator or similar role.
• Experience with real estate in Dubai
• Solid knowledge of CRM systems (Amo CRM, Salesforce, Bitrix 24).
• Strong attention to detail and excellent organizational skills.
• Strong communication skills in English.
• Proactive, problem-solving mindset.

Benefits

• Competitive salary package.
• Opportunity to work directly with top management.
• Career growth in a leading Dubai real estate company.
• Supportive and professional team environment

We are looking for a detail-oriented and proactive CRM Administrator to join the team. The role is critical for maintaining accurate data, ensuring smooth sales operations, and supporting both management and agents with CRM-related tasks.

• Monitor and manage leads in the CRM system (assigning leads, tracking lead cycles).
• Ensure timely follow-ups with agents and efficient lead handling.
• Support agents with CRM-related queries.
• Generate and deliver lead performance and status reports for the CEO.
• Keep CRM data clean, updated, and accurately recorded.
• Manage and control documents within the CRM (upload, track, store securely).
• Coordinate with the AML team: collect and send deal-related documents, reply to AML queries.
• Ensure all AML documentation is properly organized and up to date in the CRM.
• Conduct quality control of calls and WhatsApp messages from brokers via the CRM.

• Previous experience as a CRM administrator or similar role.
• Experience with real estate in Dubai.
• Solid knowledge of CRM systems (Amo CRM, Salesforce, Bitrix 24).
• Strong attention to detail and excellent organizational skills.
• Strong communication skills in English.
• Proactive, problem-solving mindset.

• Competitive salary package.
• Opportunity to work directly with top management.
• Career growth in a leading Dubai real estate company.
• Supportive and professional team environment.

We are looking for a detail-oriented and proactive CRM administrator - lead distributor to join the team. The role is critical for maintaining accurate data, ensuring smooth sales operations, and supporting both management and agents with CRM-related tasks.

• Monitor and manage leads in the CRM system (assigning leads, tracking lead cycles).
• Ensure timely follow-ups with agents and efficient lead handling.
• Support agents with CRM-related queries.
• Generate and deliver lead performance and status reports for the CEO.
• Keep CRM data clean, updated, and accurately recorded.
• Manage and control documents within the CRM (upload, track, store securely).
• Coordinate with the AML team: collect and send deal-related documents, reply to AML queries.
• Ensure all AML documentation is properly organized and up to date in the CRM.
• Conduct quality control of calls and WhatsApp messages from brokers via the CRM.

• Previous experience as a CRM administrator or similar role.
• Experience with real estate in Dubai.
• Solid knowledge of CRM systems (AmoCRM, Salesforce, Bitrix24).
• Strong attention to detail and excellent organizational skills.
• Strong communication skills in English.
• Proactive, problem-solving mindset.

• Competitive salary package.
• Opportunity to work directly with top management.
• Career growth in a leading Dubai real estate company.
• Supportive and professional team environment.

Are you highly organized, detail-oriented, and ready to thrive in a fast-paced office environment?

We're looking for a driven CRM & Listing Administrator to join our outstanding team. The role will report into the CRM & Listings Manager and will work alongside the wider team to support on administrative duties in the CRM and managing listings in the property portals.

This is a fantastic opportunity for someone who is efficient, proactive, and eager to support a growing real estate business.

What You'll Be Doing

• Provide day-to-day office and operational support to the team.
• List, edit, and verify property listings on leading portals (Property Finder, Dubizzle, Bayut, etc).
• Manage and maintain CRM systems and ensure all property details are accurate and up to date.
• Compile and distribute weekly/monthly reports, sharing key results with the team.
• Support agents and staff with a variety of administrative tasks.
• Handle sensitive information with the highest level of confidentiality.
• Perform additional administrative duties as needed.

What You'll Need

• Bachelor's/College Degree in any field.
• Proficiency in MS Office (Word, Excel, PowerPoint, Outlook) and strong computer literacy.
• Excellent organization, planning, and time management skills.
• Ability to multitask, prioritize, and work independently with minimal supervision.
• Strong written and verbal communication skills.
• Previous experience in real estate is a plus.
• A self-starter with a positive attitude, willing to go the extra mile.

Why Join haus & haus?

• Be part of a dynamic and supportive team.
• Work in a professional yet fast-paced environment where no two days are the same.
• Opportunity to gain valuable experience in the real estate industry.

If you're efficient, adaptable, and ready to make an impact, we'd love to hear from you

Apply today and take the next step in your career with us.

Job Title:

Dental & Aesthetic Clinic Administrator – High Conversions & CRM Expert (UAE)

Location: Sheikh Zayed Road, Dubai, United Arab Emirates

Job Type: Full-Time | Permanent

About Us

We are a premium Dental & Aesthetic Clinic in Dubai offering world-class cosmetic dentistry and non-surgical dermatology services. We are seeking a results-driven Clinic Administrator with proven expertise in patient conversions, CRM management, and exceptional service delivery.

The ideal candidate has UAE clinic experience, thrives in a target-driven environment, and can deliver a VIP patient journey from first inquiry to post-treatment follow-up.

Key Responsibilities:

• Convert patient leads (phone, WhatsApp, email, walk-ins) into confirmed dental and aesthetic treatments.
• Manage and update CRM software for lead tracking, follow-ups, and patient communication.
• Provide clear, confident patient education on treatment options, procedures, and aftercare.
• Maintain exceptional patient experiences that drive loyalty and referrals.
• Oversee appointment scheduling, billing, and UAE health insurance processing.
• Monitor KPIs for conversion rate, patient retention, and revenue growth.
• Support clinic marketing campaigns with data-driven insights from patient interactions.
• Ensure punctuality, professionalism, and smooth daily operations.

Requirements:

• Minimum 3 years' experience in dental and/or aesthetic clinic administration in the UAE.
• Proven record of high conversion rates for treatment bookings.
• Proficiency in CRM systems and patient lifecycle management.
• Excellent communication and presentation skills.
• Fluent in English; Arabic or Russian language skills are a strong advantage.
• Knowledge of UAE healthcare regulations, DHA standards, and insurance procedures.
• Highly organized, adaptable, and able to work in a fast-paced, high-end clinic environment.

How to Apply:

Send your CV and a brief note about your conversion rate achievements and UAE clinic experience.

Job Type: Full-time

Application Question(s):

• Which CRM systems have you used for patient tracking and follow-up
• Have you provided treatment plan explanations to patients in your previous role?
• What is your Current Salary?

Experience:

• dental and aesthetic administration : 3 years (Required)

Language:

• English and Arabic Fluently (Required)

The Certified Business Administrator (UK certification) course is designed to equip professionals with comprehensive business knowledge to deal effectively with the rapidly changing environment and organizational operations. This comprehensive Certified Business Administrator course in Dubai prepares professionals to develop industry-ready skills and knowledge of the business administration field. By the end of this course, participants can acquire a CBA certification issued by the CPD certification services that guarantee them a successful career transition.

The Certified Business Administrator course in Dubai is designed to help professionals develop a broad-based understanding of business administration. The course module offers an overview of some of the administrative needs faced.

The world of business is highly competitive, business administration knowledge and leadership skills set professionals apart from other job seekers. By getting trained in Business Administration, professionals can enhance their managerial and.

A Certified Business Administrator certification validates one's profound knowledge and expertise in all aspects of operating a business. Companies hire these certified professionals as they play a crucial role in helping.

As good management and administration help businesses set feasible goals, the demand for business administrators and managers is fairly steady. The Certified Business Administrator certification comes with its own set of merits and opportunities in the market. Let us see how.

The demand for business administration professionals is growing. Professionals with CBA certification can easily make their way to better job prospects and high compensation. The U.S Bureau of Labor Statistics (BLS) projects employment for business administration professionals to grow by 7% from . These growth projections make business administration a wise career choice for aspiring professionals.

Salary Trends

Certified Business Administrator certification is considered to be an individual's magic key to a wide range of high-paying careers and above-average growth prospects. Regardless of one's field of specialization, professionals certified in business administration receive high compensations which at times outpaces the nation's median pay. As per the data from salaryexplorer.com, Business Administrators in the United Arab Emirates typically earns around AED 28,700 AED per month.

Demand & Opportunities

Professionals who specialize in business administration can pursue some of the demanding and highest-paying business careers. The Certified Business Administrator certification gives an assurance of the necessary competency in related roles, thus making these opportunities easier to avail.

A few of the most-sought business administration jobs available in the Dubai region (as observed in popular Dubai job portals) follow:

• Finance Managers analyze everyday financial activities and provide advice and guidance to organizations on future financial plans
• Operations Managers are responsible for overseeing the organizational activities of businesses
• Marketing Managers develop strategic marketing campaigns to build brand awareness and drive business results
• HR Managers lead and direct the routine functions of the Human Resources (HR) department to maintain effective internal procedures
• Business Analysts conduct market analysis to understand and assess the changing needs of the business

Course Outcome

Successful completion of the Certified Business Administrator course will help you to:

• Gain a thorough understanding of the functional concepts of business administration
• Learn essential administrative activities and the role of technology in fulfilling those activities
• Describe good methods of communication and leadership in a business
• Explain how to maintain security and confidentiality at work
• Understand the basic equipment and competencies to be an efficient business administrator

Course Module

• Explain the importance of professionalism in a business context
• Understand customer service
• Analyze customer behaviors and styles

• Identify the characteristics of effective and ineffective teams
• Examine the motivations and roles of team members
• Understand stages of team development
• Consider expectations placed on work teams and obstacles to effectiveness
• Identify and practice the skills that enable members of a team to work together successfully

• Analyze customer needs
• Explain selling theories
• Types of marketing
• Understand the difference between sales & marketing
• Understand selling techniques

• Explain what employment planning and forecasting is
• Explain the need for effective recruiting
• Describe the main internal sources of candidates
• Discuss a workforce planning method to improve employee engagement
• List the outside sources of candidates
• Explain how to recruit a more diverse workforce
• Discuss guidelines for obtaining application information
• Describe emotional intelligence
• Why is it important to know about emotional intelligence?
• Four clusters of emotional intelligence
• How does EI help us at home and work?

• Set goals and objectives for an event
• Create checklists and timelines for an event
• Select a suitable venue
• Manage facilities and visitors

• Understand crisis management in a business context
• Explain what pandemic planning is
• Discover pandemic preparedness and response plans
• Analyze the risk and mitigate the impact of Influenza at the workplace
• Identify features of business continuity planning
• Determine the life cycle and planning of BCP

• Describe the performance appraisal process
• Define the pros and cons of at least eight performance appraisal methods
• Examples of potential appraisal problems and how to deal with them
• List steps to take in the appraisal interview
• Explain key points in how to use the appraisal interview to boost employee engagement
• Explain how you would take a performance management approach to appraisal

Dr. Ramesh Menon is a rare techno-commercial combination of a medical graduate and an MBA from the well-known KC College, Mumbai. He has undergone leadership programs in Entrepreneurial Development Program from the Indian Institute of Management – Ahmedabad (IIM-A), and Certificate Programs in Cost Optimization, Communication and Marketing Audit from IIM-A. He has over 30 years of experience in Europe, South East Asia and South Asia in leadership roles in multi-national firms. He has a wide span of hands-on experience in different industries with a history of successfully mentoring some of today's leaders. Dr. Ramesh Menon's experience in Due Diligence, Merger and Spin-off, Post-Merger Activities and Pre-IPO Activities makes him a powerful facilitator in companies planning an Acquisition, Merger or Spin-off.

Dr. Ramesh Menon

KHDA Certificate

Earn a KHDA attested Course Certificate. The Knowledge and Human Development Authority (KHDA) is the educational quality assurance and regulatory authority of the Government of Dubai, United Arab Emirates.

Learners Point Certificate

Earn a Course Completion Certificate, an official Learners Point credential that confirms that you have successfully completed a course with us.

CPD Certification

Earn a globally recognized CPD UK Certification with professional credit points. Thiscertificate can be attested by The UAE Ministry of Foreign Affairs and International Cooperation (MoFAIC)for UAE visa issuance.

KHDA Certificate

Earn a KHDA attested Course Certificate. The Knowledge and Human Development Authority (KHDA) is the educational quality assurance and regulatory authority of the Government of Dubai, United Arab Emirates.

Learners Point Certificate

Earn a Course Completion Certificate, an official Learners Point credential that confirms that you have successfully completed a course with us.

CPD Certification

Earn a globally recognized CPD UK Certification with professional credit points. Thiscertificate can be attested by The UAE Ministry of Foreign Affairs and International Cooperation (MoFAIC)for UAE visa issuance.

KHDA Certificate

Earn a KHDA attested Course Certificate. The Knowledge and Human Development Authority (KHDA) is the educational quality assurance and regulatory authority of the Government of Dubai, United Arab Emirates.

Why Count on Learners Point?

Being the leading provider of the Certified Business Administrator course in Dubai, at Learners Point we help professionals master the necessary skill sets to successfully complete the Certified Business Administrator certification.

Following are the USPs our Certified Business Administrator training course offers you:

• We look at real-world scenarios organizations face and formulate our Certified Business Administrator training course evaluating practical requirements
• Apart from theoretical knowledge, we also focus on practical case studies to give you a reality check and insight into what exactly will be asked of you while delivering in a demanding role
• Our bespoke CBA course also equips you with hands-on experience by offering assignments related to the actual work environment
• Apart from organizing group sessions, we also offer a guided learning experience to enhance the quality of our CBA training program
• We also take a discrete approach to career guidance so that one can be successfully placed as a professional

Learners Experience

"Completing the Certified Business Administrator program has been a game-changer for my career. The comprehensive curriculum and practical skills I.

Al Hilal

Certified Business Administrator (CBA)

"CBA was a very useful program and all of us reallyenjoyed and I am sure we will be able to.

Nabil T. Chehade

General Manager

"It has been a great experience as I was able to learn a lotof practical insights about effective office administration.

Professional Executive Assistant to the CEO

"Becoming a Certified Office Manager through the Certified Business Administrator program has been a pivotal moment in my career. This.

Administrative Excellence Professional

"The Certified Business Administrator program exceeded my expectations. It not only broadened my understanding of business administration but also improved.

"Completing the Certified Business Administrator program has been a game-changer for my career. The comprehensive curriculum and practical skills I.

Certified Business Administrator (CBA)

"CBA was a very useful program and all of us reallyenjoyed and I am sure we will be able to.

Nabil T. Chehade

General Manager

"It has been a great experience as I was able to learn a lotof practical insights about effective office administration.

Professional Executive Assistant to the CEO

"Becoming a Certified Office Manager through the Certified Business Administrator program has been a pivotal moment in my career. This.

Administrative Excellence Professional

"The Certified Business Administrator program exceeded my expectations. It not only broadened my understanding of business administration but also improved.

"Completing the Certified Business Administrator program has been a game-changer for my career. The comprehensive curriculum and practical skills I.

Certified Business Administrator (CBA)

"CBA was a very useful program and all of us reallyenjoyed and I am sure we will be able to.

Nabil T. Chehade

General Manager

"It has been a great experience as I was able to learn a lotof practical insights about effective office administration.

Professional Executive Assistant to the CEO

Our Graduates

Our graduates are from big companies, small, companies, they are founders, career changers and life long learners. Join us and meet your tribe

Is Business Administration a good career?

Business administration is a smart choice for securing a successful future as it can open doors to a variety of career options. Professionals find fulfillment working in business management and administration as it offers high salaries, a fast-paced work life, and a strong emphasis on working closely with others. This makes it the perfect choice of career for aspiring professionals.

Why should you attend this Certified Business Administrator course in Dubai?

With the rising demand and growing employment rate for business administrators in the market, getting trained in business administration paves an individual's path to the real world of business filled with opportunities. The Certified Business Administrator course in Dubai helps you to develop a broad-based understanding of business administration and enhance your managerial and leadership competencies. It guarantees you a successful career transition.

Are there any pre-requisites to enroll in this Certified Business Administrator training in Dubai?

No, there are no specific pre-requisites to enroll in this Certified Business Administrator (UK certification) course. Any professionals interested to develop industry-ready skills and knowledge of the business administration field can join.

What is the refund policy?

At Learners Point, if a participant doesn't wish to proceed with the training after the registration due to any reason, he or she is entitled to a 100% refund. However, the refund will be issued only if we are notified in writing within 2 days from the date of registration. The refund will be processed within 4 weeks from the day of exit.

What is the scope for Business Administration professionals in Dubai?

As companies from small to large enterprises need business administration professionals to implement business activities and serve as the backbone of the company, the demand for certified business administrators is only rising. As Dubai is becoming the global economic hub, it is opening doors to skilled professionals. This makes the future of business administrators bright in Dubai.

Who should attend this Certified Business Administrator training course in Dubai?

The Certified Business Administrator (UK certification) course is designed to equip professionals with comprehensive business knowledge. Hence, any professional wanting to gain a thorough understanding of business administration and get an industry-recognized certification can enroll in this course.

How is this training delivered?

The training at Learners Point is interactive, immersive, and intensive hands-on programs. We offer 3 modes of delivery and participants can choose from instructor-led classroom-based group coaching, one-to-one training session, or high-quality live and interactive online sessions as per convenience.

Registered as: Learners Point Academy -Suite 610 - The Business Center, Opp to Burjuman Centre, Adjacent to Burjuman Metro Station Exit 4, Khalid Bin Walid Street.P.O.Box: 94743 Dubai, UAE.