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Showing 3 Salesforce Expert jobs in the United Arab Emirates
Customer Relationship Specialist
Posted today
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Job Description
Company: Highway Rent a Car
Location: Dubai, UAE
Position: Customer Relationship Specialist
Employment Type: Full-time
About Us:
Highway Rent a Car has been Dubai’s leading car rental company for almost 25 years. We pride ourselves on offering high-quality vehicles and exceptional customer service. We are looking for a dedicated and experienced ( Customer Relationship Specialist ) to join our team and help us continue to grow and innovate in the industry
Key Responsibilities:
- Serve as the primary point of contact for clients, ensuring exceptional service at all stages of the rental process.
- Build and maintain strong relationships with clients, understanding their needs and providing tailored solutions.
- Handle client inquiries, resolve issues, and ensure a smooth and satisfactory experience for every customer.
- Coordinate with other departments to ensure timely and accurate delivery of services.
- Track and manage client feedback, working with the team to implement improvements.
- Assist in the development and execution of client retention strategies.
Qualifications:
- Previous experience in customer service or client relations, preferably in the car rental industry.
- Excellent communication and interpersonal skills.
- Ability to handle multiple tasks efficiently and effectively.
- Proficiency in English; knowledge of additional languages is a plus.
- Strong problem-solving abilities and a customer-first attitude.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for career growth and development.
- A supportive and dynamic work environment.
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Customer Relationship Officer
Posted 18 days ago
Job Viewed
Job Description
The Customer Relationship Officer (CRO) plays a vital role in ensuring a superior experience for club members by building strong relationships, handling inquiries and complaints, and promoting premium services. This position requires delivering personalized service, resolving issues effectively, and fostering member satisfaction and retention.
KEY RESPONSIBILITIES:
Member Engagement and Support:
Serve as the primary point of contact for club members, addressing questions, concerns, and feedback with professionalism and empathy.Greet members warmly and provide personalized assistance to ensure a seamless experience.Actively promote membership upgrades, class bookings, and premium services.Complaint Resolution:
Handle member complaints and resolve issues promptly, escalating to management when necessary.Follow up to ensure issues are resolved to the member’s satisfaction.Membership Management:
Assist with member onboarding, renewals, cancellations, and account management.Maintain accurate member records in the system, ensuring data privacy and security.Collaboration:
Work closely with other departments (sales, wellness, and operations) to coordinate member services and ensure smooth communication.Support marketing initiatives by promoting events, offers, and programs.Facility Tours and Promotions:
Conduct guided tours for prospective members, highlighting the club’s premium amenities and services.Proactively recommend personalized services to enhance the member experience.Member Retention:
Build strong relationships with members to understand their wellness goals and ensure a high level of engagement and retention. Identify at-risk members and implement strategies to enhance their experience.Requirements Bachelor’s degree in hospitality, customer service, business, or a related field (preferred)At least 1–2 years of experience in customer service, sales, or a similar role, preferably in a premium or luxury service environment.Excellent verbal and written communication skills.Strong interpersonal and relationship-building abilities.Conflict resolution and problem-solving skills.High emotional intelligence and empathy.Proficiency in customer relationship management (CRM) software and office tools.Background in the fitness, hospitality, or service industry is a plus.BenefitsCompetitive Salary: Based on experience and role responsibilitiesClub Access: Full access to SEVEN Wellness Club facilities and classesF&B Discount: 50% off all in-house food and beverage items at The Dose by SilvenaCareer Growth: Opportunities to grow across SEVEN’s expanding group of brandsSupportive Culture: A team-oriented environment that values initiative, professionalism, and well-beingIs this job a match or a miss?
Software Back-end Engineer - segments cloud computing llc
Posted today
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Job Description
Job Title: Backend Developer
Company: Segments Cloud Computing LLC
Experience Level: Minimum 2 years
Location: Dubai, AE
Salary Range: AED 3,000 - AED 3,500
Job Description: We are seeking a talented Backend Developer to join our team. As a Backend Developer, you will be responsible for building and maintaining the server-side logic, databases, and APIs. You will work closely with the frontend developers and other stakeholders to deliver high-performance, secure, and scalable backend solutions.
Key Responsibilities:
- Design, build, and maintain backend systems and APIs for web applications.
- Work with databases to ensure data integrity, scalability, and security.
- Collaborate with frontend developers to integrate user-facing elements with server-side logic.
- Optimize the application for maximum speed and scalability.
- Implement security and data protection measures.
- Debug and troubleshoot server-related issues.
- Write clean, reusable, and efficient code.
- Participate in code reviews and collaborate with the development team.
Qualifications:
- Bachelor's degree in Computer Science, Software Engineering, or a related field.
- Minimum of 2 years of experience as a Backend Developer.
- Proficiency in backend languages such as Node.js, Python, Java, or Ruby on Rails.
- Experience with database technologies such as MySQL, PostgreSQL, MongoDB, or other NoSQL databases.
- Familiarity with RESTful and GraphQL APIs.
- Experience with cloud services like AWS, Google Cloud, or Azure.
- Knowledge of version control systems like Git.
- Strong understanding of security, performance optimization, and scalability principles.
Bonus Skills:
- Experience with microservices architecture.
- Familiarity with containerization tools like Docker or Kubernetes.
- Knowledge of DevOps practices.
- Experience with caching technologies like Redis or Memcached.
Benefits:
- Competitive salary.
- Health insurance and other benefits.
- Opportunity for professional development and career growth.
- A collaborative and innovative work environment.
How to Apply: If you are excited about this opportunity and meet the qualifications, please submit your resume to confidential or apply through Indeed.
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