1 Schedule Optimization jobs in the United Arab Emirates
Epic Schedule Optimization Specialist
Dubai, Dubai
beBeeScheduler
Posted today
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Job Description
Key Job Responsibilities
The Epic Cadence Analyst plays a pivotal role in ensuring the optimal functionality of the scheduling system across healthcare facilities.
Key Responsibilities:- System Implementation & Configuration:
- Configure Cadence to align with organizational needs by setting up appointment types, visit lengths, and referral workflows.
- Integrate Cadence with other Epic modules, including MyChart, Prelude, and Resolute.
- Workflow Optimization:
- Collaborate with clinical, administrative, and IT teams to analyze and enhance scheduling workflows.
- Design and implement solutions to reduce scheduling errors, no-show rates, and appointment bottlenecks.
- Training & End-User Support:
- Develop and deliver training materials for schedulers, front-desk staff, and clinicians.
- Provide ongoing support for end-users, addressing issues and optimizing workflows.
- Patient Access & Engagement:
- Enable and support self-scheduling features via MyChart and Epic Open Scheduling.
- Ensure patient appointment workflows are user-friendly and accessible.
- Reporting & Analytics:
- Create and maintain reports to track scheduling metrics, including appointment volumes, wait times, and no-show rates.
- System Maintenance & Updates:
- Monitor Cadence system performance and troubleshoot technical issues.
- Test and implement updates and new features provided by Epic.
- Compliance & Security:
- Ensure scheduling workflows comply with HIPAA and other healthcare regulations.
- Maintain secure access to patient information and appointment data.
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